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Organization Is Not Like An Isolated Island
Organization Is Not Like An Isolated Island
Theoretical aspects
Organizational adaptation to the environmental conditions is an issue
which has been studied extensively. In the contemporary environment
which is subject to frequent changes, the organization is to develop a
system of organizational response to any relevant changes in the
environment, and in real time. In other words, the organization has to
develop a set of competencies which enables it to respond to any
events in the environment relevant for its operation. These
competences develop in time, due to the organizational evolution
which is continually in progress, so that the organization is
permanently adapting to the changes of relevant conditions in the
environment.
Employees need to feel that their own needs have been met within the
organization before they can become enthusiastic about meeting the
needs of the customers. When employees encounter organizational
practices which help them to feel respected and appreciated by their
organization, they create, because of their more positive attitudes and
behaviours, a more positive experience for the customers.
It is seen that having a high quality relationship with the line manager
positively affects the entire work experience and influences affective
work outcomes such as commitment, and decreases the level of
distress suffered by employees. When employees perceive that their
line managers are supportive, their perceptions of control also
increase. It has been seen that when employees perceive they are
trusted to control how their duties are performed, they feel committed
and become attached to their organization, and reciprocate by
performing in accordance with supervisory and organizational
preferences. Employees who perceive they have more control over
how their work duties are performed have reduced burnout symptoms.
In view of these, it is seen that the organization environment has
certain impact on the employees’ psychological environment.
Internal environment
The internal environment of the organization comprises
organizational-related factors which influence its capacity to achieve
set objectives, develop and implement a viable plan, which
consequently contributes to its performance. Internal environment is
key internal aspects which need to be aligned within the organization
for improved performance or effective change implementation.
Internal environment can also be described as those internal
controllable forces operating within the organization itself which have
a direct impact on an organizational performance.
External environment
The general environment factors are those factors which do not have
a direct effect on the operations of the organization but influences the
activities of the organization. These factors normally include political,
economic, socio-cultural, technological, regulatory, environmental
(natural) and demographic factors. The factors of the general
environment are broad and non-specific.