ON-THE-JOB TRAINING (OJT) NARRATIVE REPORT

PRESENTED TO THE ON-THE-JOB TRAINING COMMITTEE, COLLEGE

OF BUSINESS AND MANAGEMENT, WESTERN PHILIPPINES
UNIVERSITY,
IN PARTIAL FULFILLMENT OF THE COURSE REQUIREMENTS IN
BACHELOR OF SCIENCE IN HOSPITALITY MANAGEMENT

JUL-AMRI E, IBRAHIM

JUNE 2022

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 ACCEPTANCE PAGE
An OJT Narrative Report prepared and submitted by Jul-Amri Eleca Ibrahim
in partial fulfillment of the requirements for the degree of Bachelor of Science in
Hospitality Management is hereby accepted.

JOSEPH C. LLANTO, MIHM MA'AM MAY AIZABELLE

Adviser, OJT Narrative Report Committee Member, OJT Narrative Report Committee

__________________ __________________
Date Signed Date Signed

SIR ROY CABARLES

Chairman, OJT Narrative Report Committee

______________________________
Date Signed

Accepted as partial fulfillment of the requirements for the degree of

Bachelor of Science in Hospitality Management

SOL DE VILLA B. RAMA, DPA

Dean, CBM

___________________________
Date Signed

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 BIOGRAPHICAL SKETCH

Jul-amri Eleca Ibrahim was born on May 13, 1998 in Mapun Tawi -
Tawi. He was the second among the three children of Mrs. Alnata
Muhammad Eleca and Mr. Nan Adjula Ibrahim. He is currently living in
Barangay Buki Mapun Tawi-Tawi.

He finished his elementary in Emam Saat Elementary School SY 2012-

2013, and his junior in Mindanao State University in Mapun Tawi
Tawi and senior high school in Casec Extension, Mapun Tawi-Tawi
SY 2017-2018 with General Academic Strand. Now he is in 4th year
level in college taking Bachelor of Science in Hospitality
Management and continuously striving towards his dream and
reach his goal in life.

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 ACKNOWLEDGMENT

As a training I would like to extend my sincere gratitude to the

almighty Allah for giving me strength guidance and knowledge That he
cannot match anyone’s blessing and, in this instance, I have reached and
experienced the time of (OJT) On-the- Job Training.

I would like to sincerely thank my adviser Sir Joseph C. Llanto for

his perseverance to teach us the right work and to care and the important
lessons He advised us and to guide and enhance our abilities ahead of time.
of On-the-Job Training which we greatly appreciate.

He also expresses his deepest thank to Mr. Jhon Henry C. Finnigan

for being a donator of finnigan hall inside the (WPU) Main Campus
Palawan and also, he is very thankful to ate Lamy P. Cacatian for being
kind of him and ate Lemy is the maintenance of the finnigan hall. To those
names mention above he would like to convey his gratefulness to all of you
and your colleagues for the excellent On the Job Training which he has
undergone in finnigan hall. The skills and knowledge which he has gained
throughout his On the Job Training he perceived as very valuable
component in his future career development

He is sincerely grateful to all his friends. To Deon Carlo Yurag,

Christian Abog, Dexter Magrata, Eliore Labor, Jhon Mark El-I and
Merven Manlolo. For the fond memories, happy moments and exciting
adventures they experienced in On-the-Job Training that he will surely
keep in his heart forever. It will not be enough to say thank you for all the
help and unforgettable memories you have brought to them with his
personal Thank You for everything and he will surely appreciate your
existence in his life. I am very thankful to the thick lord Who gave
everything, and to my family who always sumo support, and gave love,
care and providing needs to all and makes me happy with every success I
have achieved. And I am very grateful to all the teachers who are always
there to impart and impart new knowledge.

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 TABLE OF CONTENTS

TITLE PAGE i
ACCEPTANCE PAGE ii
BIOGRAPHICAL SKETCH iii
ACKNOWLEDGEMENT iv
TABLE OF CONTENTS v-vi
WPU VISION vii
WPU MISSION
CBM GOALS
BSHM PROGRAM OBJECTIVES viii
OBJECTIVES OF OJT viiii

CHAPTER PAGE

I INTRODUCTION 1
Background of the Establishment 2
Products and Services 3
Amenities 4
Facilities 5-6
Mission 7
Vision 8

II PRACTICUM PROGRESS REPORT

Summary of Learning’s/Experiences 9-10

III ASSESSMENT OF PRACTICUM PROGRAM

Significant Accomplishments 11
Problems Encountered and Solutions Done 14
Recommendations 15

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 APPENDICES

Weekly Accomplishment Report 15-16

Waiver 17
Parent consent 18
Certificate of Completion 19
Pictures/Photographs with captions 20-28
Photocopy of DTR 29
Resume 30-32

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 WESTERN PHILIPPINES UNIVERSITY VISION 2020
Western Philippines University: The leading knowledge center for sustainable
development of West Philippines and beyond.

WESTERN PHILIPPINES UNIVERSITY MISSION

Western Philippines University commits to develop quality human resource and
green technologies for a dynamic economy and sustainable development through
relevant instruction, research and extension services.

COLLEGE OF BUSINESS AND MANAGEMENT GOALS

1. To provide quality education in the fields of business and management that is
responsive to regional, national and international development.
2. To pursue relevant research and extension activities through linkages with
business organization, government and non-government agencies

3. To equip students with knowledge and skills who aimed to seek employment and
assume entry level jobs in the areas of Food and Beverage, Front Office and
Housekeeping Operations.

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 BSHM PROGRAM OBJECTIVES

1. To prepare students to undertake task, functions, duties and activities in

the operation of hotels, restaurants, travel, government and non-
government agencies in accordance with the competency standards.
2. To produce skilled and manpower needs of tourism industry providers
including government and non-government agencies in the local, national
and international environment.
3. To equip students with knowledge and skills who aimed to seek
employment and assume entry level jobs in the areas of Food and
Beverage, Front Office and Housekeeping Operations.

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 ON-THE-JOB TRAINING PROGRAM OBJECTIVES

General Objectives

1. Provide the trainee the opportunity to acquire practical knowledge,

skills and desirable attitude on actual hotel and resort operation that
observes international standard that will make them globally competitive
in the hotel, resort and tourism services.
2. Develop and/or enhance the trainee’s work, values, competitiveness,
discipline and spirit of hospitality as they relate in different culture and
environment.
3. Enhance the global competitiveness and training through their
exposure and acculturation in hotel, resort and related establishment.

Specific Objectives

a. Give the student exposure to the actual, technical and managerial

aspects of the various sections of the hospitality industry.
b. Enable the student to relate and apply theories and concepts that were
taught in school to the hotel of food service operations, processes,
controls used by their host company.
Develop students’ self-confidence, professionalism and stronger sense of
responsibility.

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 CHAPTER I

INTRODUCTION

On-the-job training is a training offered to students to experience

and gain some knowledge, skills and abilities that we can use and apply in
their chosen field of work. It is often used to learn how to use specific
tools or equipment in a live-work practice, simulate, or training
environment. On-the-job training helps the trainee especially in gaining
new skills and competencies needed for a real future job.

The trainee successfully completed his On-the-Job Training with a

total of 360 hours at Finnigan and hometel guest House

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 BACKGROUND OF THE BUILDING

Finnigan hall John Henry this is to inform you that upon final inspection of
the Above-Mentioned contract by WPU inspectorate team the same was found to be
satisfactorily completed in accordance with approved plans and specifications.

The date of its completion as reported by the WPU inspectorate team is

December 3.2015 which also the start of defect liability period.

During the one 1 Year defects liability period it is your obligation and
responsibility to undertake the repair works at your own expense of any damage to
the project on account of the use of materials equipment of inferior quality within
ninety (90) days form the time this office has issued an order to undertake repair
failure to comply the aforesaid obligation and responsibility the provisions of
sections 62.2 and 62.2.1 of IRR of RA 9184 shall be imposed.

Be issued food that final acceptance of the project shall be issued to you after
the lapse of one (1) year Defects liability period and upon putting up warranty
security.

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 PRODUCT AND SERVICES OFFERED

 Registrar Office
 Office of the Student Services (OSS)
 Library
 University store
 Infirmary
 Individually controlled air-conditioning unit
 Computer Training Institute (CTI)
 room accommodation
 free food for the guest

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 AMENITIES

 Toilet and shower with hot and cold water

 Electronic key card entry system
 Fully automated fire safety system
 Property confirms they are implementing enhanced health and safety
measures
 Property is cleaned with disinfectant
 Guests are provided with free hand sanitizer
 Social distancing measures are in place
 Commonly touched surfaces are cleaned with disinfectant
 Laundry
 Free breakfast
 Parking
 Free internet access
 Attraction shuttle service
 Room amenities (soap, shampoo, tooth paste, tooth brush, drinking water,
tissue, bath towels, face towel and hand towel)

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 FACILITIES

 Function room.

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Guest room – 12 rooms, individually controlled air-conditioning system, warm
shower,

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 FINIGAN HALL MISSION

WPU commits to develop quality human resources and green technologies for a
dynamic economy and sustainable development through relevant instruction,
research and extension services.

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 FINIGAN HALL VISION

The leading knowledge center for sustainable development of west Philippines and
beyond.

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 CHAPTER II

PRACTICUM PROGRESS REPORT

Summary of Learning’s/Experiences

Week 1: March 28 – 2022

The trainee was able to do the following tasks for this week:

. We just cleaned the floor and ceiling and walls of the room

.Garbage was collected inside the hometel

. Attended orientation about the rules and regulations of the university

Guest House

. Listened to short briefing about housekeeping department

. Listened and understood the details of the orientation

. Maintained cleanliness in the hallway and other areas of the hotel

The first time we went on duty, we didn't have any guests, we just cleaned
the hallway of the hotel and mop, when we finished the finnigan, we hid
in the rooms, swept and fixed the curtains.

Week 2: April 02- 2022

Skills and Competencies acquired

 Food safety
 Can learned through observations
 Ability to listen to experts
 Ability to accept criticism
 Multitasking
 Learn to adopt
After the guests ate, we immediately cleaned up and immediately washed all the food
so that we could organize it so that we could prepare the next activity which also in
the kitchen department decided to wash the dishes which is the work that is assigned
to them and it is easy on him because he is expert on dish washing. After we washed
the dishes, we immediately took a mop and cleaned the floor and after we did our
rule we rested for a while so that each of us could rest.

Week 4: May 4- 2022

The trainee was able to do the following tasks for this week:

 We cleaned the equipment for the guest

 He knows where and when to use different cleaning equipment
 The trainee must always be healthy and always ready when there is a
visitor or someone to do something
 Multitasking and being flexible
 Communication skills
 Being organize
 Attention to details

Before the HM accreditors started, we prepared to clean up all the finnigan and
hometel areas and we also trimmed the flowers and we removed the grass around the
Finnigan hall. And in preparing the guest's drinking water we should properly
handle the stem so that it is pleasant, and I also learned the proper process of
drinking water it should be on the right side of the guests and we found out that
before performing any service we must first get the guest’s attention to avoid
unnecessary things while serving the guest and to make the service flow smooth.
Week 5: may 24 - 2022

The trainee was able to do the following tasks for this week:

 Tidy up the guest House room

 Prepare the gym facility properly because the guest is coming
 Sweeped the laboratory and hometel room
On my first day of my OJT Saturday (April 16 2022) we did the uwa and
we started cleaning the laboratory of Hometel wash equipment because
it was dirty and still rusty so we had to wash it properly and separate it
from other equipment to avoid contamination. the other use.
And the next day we went back to school so we could continue what we
started for our OJT and we did the cleaning and I took a broom to clean
the dirt in the hometel that we used for the presentation of the narrative
report. On the third day of my training, all the OJTs went to the Guest
house so that we could also clean the rooms to be comfortable and our
guests and the faculty. After we cleaned up, we wiped the dirty table and
we arranged flower puts and we fixed up the gym, Then the BSHM
management thanked us because even though we are experiencing this
global pandemic we will continue to make them still make it possible the
on-the-job training and they also created a way for every student's dream
to continue

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 CHAPTER III

ASSESSMENT OF PRACTICUM PROGRAM

The most basic purpose of On-the-Job is to practice new knowledge and to

assess students in their field of specialization and they extend their knowledge to
know if they are ready for the next challenges of a dynamic industry. Training is an
opportunity for offering equal opportunity for the trainee to emphasize skills and
competencies that will surely help them have significant success and identify certain
strategies and techniques in dealing with problems. experienced during the
practicum and during the present pandimic.

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 SIGNIFICANT ACCOMPLISHMENT

After the trainee accomplished his on-the-job training in the University

finnigan Guest House, he was able to accomplish the following.

 The trainee help him to improve his self confidence, and importance of time
management.
 He know how to handle and use proper equipment inside of different facilities.
 He know how to communicate with confidence in a front of their guest.
 The ojts gained new learned and knowledge such as wine presentation that
was new to them.
 He develops his interpersonal skills
 He knows the proper way of serving food the proper sequence of food service
 He now builds his self-esteem in communicating with others
 After my on-the-job training on May 31 2022 I learned a lot in the method of
food preparation but also in engaging in discussion and in understanding his
character as a person and his personality and preferences and right That he is
with the guest house, finnigan, hometel. The important lesson that I have
learned especially in the field of Bachelor of Science and hospitality
management is to have a good attitude, and many others that I can use in
future work and be a part of others.

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PROBLEMS ENCOUNTERED AND SOLUTIONS DONE

As a student who did OJT at western Philippines University, we have a

variety of training experiences with many opportunities that give us knowledge
and experience that we can use in our work and we can share it through teaching.
But it has some of the problems that need to be solved.

The first problem the trainee encountered was closed-circuit television or CCTV.

A second problem on the front office side is that it does not have materials
such as sanitizer, face mask, and thermometer used to prevent the spread of
covid-19 disease and to prevent contamination of guess, faculty and trainees.

A third problem in the kitchen part is that many utensils are lacking such
as plates, glasses, spoons, forks, water dispensers, soaps, cookware and lack of a
table when there is an occasion that guesses and trainees really need.

Four other problems on the part of this CR are clogged, lack of facilities,
overflow and limited dish washing and tissue only.

Fifth problem in this part of the room is the broken bed, lack of bed sheets,
pillows, blankets, curtains and weak air con.

The sixth problem with this front door is that it lacks the lock which requires
a double lock for safety first of all.

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 RECOMMENDATIONS

To the Management of Finnigan hall

 Provide different training to enhance the communication skills of every

student.
 Provide more facilities to have more place for doing different activities.
 The wpu management recommends paying attention to the lack of material
such as curtains which is one of the main requirements of Hometel to
perform it properly.
 He recommends that WPU management should provide all the needs of
Hometel to perform it properly
 he also recommends having additional maintenance on the hometel to stay
in order
 Provide more quality bed linens and cleaning equipment for the guest house
 They should complete and provide all the need of every department to make
it fully functional.
 Offer reward to top performing employee to boost their interest in working

In the College of Business and Management:

Especially in the BSHM program:

Continue to create, produce and develop more powerful, competitive, skilled and
talented.

To the future OJT’s

 Focused on your goal

 Always put your very best I in every task given to you
 Be observant and always listen carefully
 Learn to love what you are doing
 Just enjoy every moment and cherish all the values you learned.

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 APPENDICES

WESTERN PHILIPPINES UNIVERSITY

MAIN, CAMPUS

COLLEGE OF BUSINESS AND MANGEMENT

KITCHEN DEPARTMENT

Task Accomplished Skills Learned Values Learned

 He was able to finish  He learned to be more  Hard work

all the dishes. organized in doing the  Orderliness/
dishes. organized

 He was able to know  He was able to  Honesty

food safety. prepare food  Cleanliness
considering the safety
of the guest.

 He was able to do his  He learned to  Perseverance

task while observing multitask and was
of what they are able to adopt and
doing. learned through the
use of his
observations.

 He was able to apply  He learned to apply  Divergent thinking

his creativity in food and develop more his
preparation. creativity.

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 HOUSEKEEPING DEPARTMENT

Task Accomplished Skills Learned Values Learned

 He was able to  He learned how to  Hard work

recognized and know divide and manage his  Perseverance
the basic information time as well as he
about the building learned how to easily
and he was able to adjust and adopt
manage his time in through carefully and
the different task fully attentively
given to him. listening to
maintenance.

 He was able to be  He learned to be more  Attentiveness

more observant when organized and give  Orderliness
it comes to the details attention to details
and things inside the inside the room.
rooms.

 He was able to  He learned the  Self-reliance

recognized and make different bed set-up  Perseverance
the different bed set- and he can execute it
up in the finnigan well on his own
room without the help of
others.

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WAIVER

17
PARENT CONSENT

18
CERTIFICATE OF COMPLETION

19
 PICTURES AND PHOTOGRAPH WITH CAPTION

KITCHEN DEPARTMENT

While the trainee was busy washing all the kitchen equipment, all the
dishes.

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 HOUSEKEEPING DEPARTMENT

While he was busy cleaning and preparing the room

21
The Trainee While Sweeping the Hometel Hallway

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 FUNCTION ROOM

While he was busy in his tasks and during some of his free time

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Preparation for the HM accreditors

24
The trainee while Doing Table skirting

25
swiping in front yard off Finnigan hall

26
During the trainee’s free time and out at the end of their daily duty

27
Ttutorial of sir Ommar Palao

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PHOTO COPY OF DTR

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JUL-AMRI E. IBRAHIM

Barong-Barong Brooke’s Point Palawan

Contact no: 09359672499

E-mail: [email protected]

OBJECTIVE

To the responsible and challenging entry my

education background and I want to expand my
knowledge and skills and good working from
experiences our work.

PERSONAL SKILL

Driving

Technical Drafting

Cooking

PERSONAL INFORMATION

Age: 24

Date of Birth: May 13 1998

Place of Birth: Barangay Boki Mapun Taw-Tawi

Citizenship: Filipino

Civil status: Single

Height: 5’6

Weight: 65 Klgs.

Language: Mapun / Tagalog

Religion: Islam

Father Name: Nan A. Ibrahim

Occupation: Farmer

Mother Name: Alnata M. Eleca

Occupation: Housewife

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EDUCATIONAL BACKGROUND

Course: Bachelor in Science in Hospitality Management

College: Western Philippines University-Main Campus

SY:2021-2022

School Address: San Juan Aborlan Palawan

Course: HUMSS

Senior high school: Mapun National high school

SY: 2017-2018

School Address: Mahalu Mapun Tawi-Tawi

Secondary: Mindanao State University Mapun High School

SY: 2015-2016

School Address: Mahalu Mapun Tawi-Tawi

Primary: Imam Saat Elementary School

SY: 2012-2012

School Address: Parantah Boki Mapun Tawi-Tawi

SIMINAR ATTENDED

. Certificate of 16th mimaropa Regional press conference.

. Certificate 86th pastoral Council

WORK EXPERIENCE

OJT

Dieser

Salesboy

Bagger

Striker

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CHARACTER REFERENCES

I hereby that the above information is true correct to the best my knowledge and belief.

JUL-AMRI E. IBRAHIM

Applicant

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