Professional Documents
Culture Documents
Benefits Management Plan
Benefits Management Plan
[What will the project/programme achieve? What are the key deliverables? Eg, The project will implement a new document [Provide a RASCI matrix for the different roles and responsibilities associated with good benefits management – this should be
management system to achieve greater efficiency, higher information security and accuracy. This aligns with the strategic objective: aligned with the project or programme methodology. ( R: Responsible , A: Accountable , C: Consulted , I: Informed ).
[Who will primarily benefit from the initiative, and in what way? Eg, Staff will save time finding relevant and up to date information. Agree R A R C C C
Information will also be more secure.]
Plan C A R C C C
Measure C A R C R C
What are the benefits? How will they be measured and tracked? I A R C C C
Report
[List benefits, KPIs and measures together with their baselines and targets. Use a table or map to capture the information. Ideally, you Review I A R R C C
should have no more than 3-5 benefits and 1-2 KPIs and Measures per benefit.
Objectiv Faster access Reduced effort [What are some of the assumptions on which the benefits estimations are based? Eg, Use of the new document management system
% time 30% – July ‘20 10% – July ‘22
will be mandated.]
e
Reduced number of
Improved Improved quality Errors 50% – July ‘20 Constraints and dependencies
Error rate 30% – July ‘22
business accuracy
agility [What are some of the environmental constraints that need to be factored in to achieve the benefits, or what other pieces of work
Improved system Lower number of 50 – July ‘20 10 – July ‘22
might it be dependent on? Eg, Travelling or offsite staff will be unable to access the document management system]
# of incidents
security security incidents
Disbenefits
[Are there any potential disbenefits of the programme that might counter the benefits? How will their impact be minimised? Eg, Cost
and inconvenience of maintaining two systems in parallel]
When will the benefits be realised?
Benefits risks
[Provide a benefits schedule or timeline. When will they be enabled? When will they be realised? For how long will they be tracked?
[What are some scenarios, which could prevent the benefits from being realised, and what are some of the mitigations that can be
Benefit Dec 2020 June 2022 Dec 2022 June 2023 Dec 2023 put in place to avoid or manage these? Eg, If staff do not adopt and use the content management system appropriately, then
information accuracy and quality may be compromised.]
Benefit 1 10% 20% 50% 80% 90%
Change management and handover
Benefit 2 15% 30% 50% 75% 85%
[How will change be managed so that benefits realisation happens? Who will the benefits be handed over to? Eg, The system will be
rolled out in a phase manner with adoption being measured at the end of pilot. The system will be handed over to the Manager –
Benefit 3 0% 0% 25% 50% 75%
Information Services at the end of the project]