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Introduction

Sultan Co. is a global Information Technology, Security and Fire Safety


consulting, services and outsourcing company applying practical innovation
through services and solutions that deliver tangible results for both commercial
and government clients. Services include designing, project management,
systems integration, infrastructure management and end-user computing, as
well as strategic business and technology consulting.

For more than 10 years, Sultan has helped executives and mid-sized companies,
as well as local and government entities in Libya, determine how Information
Technology (IT), Security and Safety Solutions can solve significant business
challenges. Sultan and its team of Highly Skilled Engineers and Technicians help
clients in numerous industries design, build, integrate, and support IT and
Security Solutions that provide compelling business results.

Sultan also helps clients before the technology is discussed. We can help you
quantify the value of IT, Security and Safety projects, articulate the business
consequences of changing de-emphasizing, or cancelling IT, Security and
Safety projects, even transform their perception of IT, Security and Safety from
that of a technology provider to that of a trusted technology and business
advisor.

Whether you seek a custom solution, a packaged solution, or outsourcing


services, Sultan can deliver the results you are looking for. We see what can be
done to optimize and streamline what you already have; then we infuse
innovative, new ideas and technologies where needed, recommending just the
right solutions to bring better, faster results for your success. That’s practical
innovation. That’s Sultan.

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Our Vision
To become Leader in Distributing Technology Products and Services through our
Professionalism and Commitment to our customers and Partners.

Our Mission
Consistently providing solutions which enable our customers to achieve excellence
and sustainable competitive edge.

• Maintain the highest levels of customer and partner satisfaction through our
motivated employees and continuous improvement of our business processes.
• Offer the ‘most demanded’ range of technology products and services to our
customers
• Extend our presence and reach continuously.
• Stay committed to fair and ethical business practices.
• Invest continuously in our most valuable asset, ‘our people’; attract and retain
the best talent
• Be the ‘distributor and service provider of choice’ with all our vendors

Our Core Values


Innovation
Flexibility is the key to our offerings, and intrinsic to this flexibility, is the spirit of
Innovation that we bring to our products and services - from the very stage of design
to implementation and customer support.

Insight
At Sultan, we have always prided ourselves on the vision, skills, expertise and
professionalism of our team. Our team members make use of their keen Insight to
foresee industry trends and meet demanding customer needs. And the working of
their collective minds in a highly supportive environment ensures that our products
and services retain a competitive edge at all times.

Our Quality Policy


Sultan strives to provide service to its customers with emphasis on continuous
improvement, pro-active approach, courtesy, timely response, and accuracy,
with a goal of achieving total customer satisfaction.

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SERVICES

Installations
Sultan Co. has qualified and well experienced team to make all kinds of
Installations listed below. Sultan is capable of taking and completing any size
of projects.

• Networking (LAN, WAN, Fiber Optic, etc)


• PABX (From small organizations to Large Organizations)
• Fire Alarm Systems (Conventional and Addressable Fire Systems)
• Surveillance Systems (CCTV to IP Security Cameras)
• Conference Systems
• Public Addressing Systems
• Security Systems (Alarm Systems, Security Locks, etc.)
• Nurse Call Systems
• UPS (From Rack Mount to Centralized Systems)
• Raised Floor
• Video Conference Systems
• Time Attendance Systems (Including the Badge Printers)

Technical Support
On Call Support

In today's complex and ever-changing IT and Security environment many


companies are finding that using IT and Security professionals from a company
like Sultan Co. is a very attractive alternative to the time-consuming effort of
hiring and training their own IT and Security professionals. This could be done
by using our ON CALL Technical Support Service.

According to which a yearly contract is signed between the company and client.
The Client can call for assistance any time during the working hours (as
decided) and the engineers reach the site within a fraction of time (depending
on the distance of the client from our main office in Tripoli Tower). This Service
is a perfect solution for those who cannot afford Highly Qualified Engineers.

IT staffing allows you the flexibility to have very high skilled resources available
to your company when you need them.

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Contract to Hire

Sultan offers "contract-to-hire" services. Under this arrangement, the client


agrees to contract a consultant's service for an agreed time.

The consultant stays there according to the working hours of the client. In case
the consultant is unable to solve some problem, he gets the help from our
qualified troubleshooting team, who not only help to solve the problem but
makes the solution within 24 hours, if the problem is not due to any hardware
which needs permissions and other formalities to be replaced. In case of any
problem with the hired consultant (injury or sickness) a replacement is made
immediately. So the client does not need to hire different engineers for
different task ‘coz they hire a complete IT team at a cost of one.

Permanent Placement

Permanent placement, as the name would imply, means meeting the long-term
objectives of our clients and satisfying their staffing needs. We accomplish this
by recruiting and placing qualified, driven IT professionals who have a genuine
commitment to advancing their careers. Our in-depth knowledge and
experience of the industry and our ever-growing database of contacts give us
a distinct advantage when finding people whose qualifications precisely match
a company's criteria. Maintaining relationships not just with our client
companies, but with a vast selection of self-motivated candidates as well, helps
ensure that the matches we perform result in lasting, mutually beneficial
arrangements on both sides of the desk.

Sales
Sultan offers a complete line of IT & Security equipment’s from all major
manufacturers. A simple desktop machine, a palm top, a laptop or a high-end
server, our experienced team will handle your needs. On a budget ?

By maintaining good relationships with our vendors and competitors, we not


only could give you what you want, even we can give you a competitive price.
We search the best price and quality for you at a fraction of time. We can
guarantee our delivered products and suggest you with the most reliable
products.

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Partners

Hikvision is a world leading IoT solution provider with video as its core
competency. Featuring an extensive and highly skilled R&D workforce,
Hikvision manufactures a full suite of comprehensive products and solutions
for a broad range of vertical markets. In addition to the security industry,
Hikvision extends its reach to smart home tech, industrial automation, and
automotive electronics industries to achieve its long-term vision. Hikvision
products also provide powerful business intelligence for end users, which can
enable more efficient operations and greater commercial success.

Dahua Technology Co., Ltd. is a video surveillance solution provider. The


company’s products include a series of front-end, back-end, display, software
as well as intelligent traffic solution. At international front, the company has
been awarding “Top 10 Security Brand in China” for 9 years and has been
ranking in “Security 50” by A&S magazine for 5 years. Moreover, Dahua
enjoyed 2nd largest market share according to IMS report 2014.

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Hochiki is distinguished by the experience and expertise of more than 80 years
as one of the world's largest manufacturers and suppliers of industrial fire
detection products. Hochiki Corporation undertakes design, manufacture,
installation and maintenance of fire alarm systems and produces in excess of 3
million units per year. An international market leader in the manufacture of fire
protection products Hochiki Corporation also produces fire extinguishing,
security and cable television systems.

Kentec is a world leading life safety control systems manufacturer. Based in UK,
Kentec is a truly global supplier, exporting control equipment to over 80
countries Worldwide and in many different languages. Kentec offers the most
comprehensive range of conventional, analogue addressable fire detection and
extinguishant control panels available. Kentec now manufacture products
approved to EN54, NFPA, and marine classification societies.

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LDA designs and manufacture in Spain advanced Public Address and Voice
Alarm Systems. LDA has been providing robust and reliable public address
systems for more than 35 years and over 1000 installations. As a prominent
audio visual equipment manufacturer, LDA dedicates 40% of its human
resources to R&D. This strong commitment to cutting edge technology means
new products releases every year. In the AV market, LDA offers high quality
products with innovative and strong engineering designs, at very competitive
prices.

Suprema is a leading biometrics company offering core fingerprint


technologies for PC and embedded applications. Suprema's fingerprint
algorithm was proven to be world's most reliable solution by ranking No. 1 in
the international Fingerprint Verification Competition (FVC) in a row in 2004
and 2006 with the unrivalled outstanding performance.

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SALTO state-of-the-art electronic locking systems offer flexible and functional
access control with a wide choice of software options. Access control systems
are designed to work in a wire free environment so there is no need to hard
wire the building, allowing you to keep your original doors and locks in place.
This makes installation fast, self-contained and straightforward.

ESET are dedicated to developing high-performing security solutions for home


users and corporate customers, detecting and disabling all known and
emerging forms of malware.

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Newgen Software is a leading global provider of Business Process Management
(BPM), Enterprise Content Management (ECM) and Customer Communication
Management (CCM), with a global footprint of 850 installations in over 45
countries with large, mission-critical solutions deployed at the world's leading
Banks, Insurance firms, BPO’s, Healthcare Organizations, Government, Telecom
Companies & Shared Service Centers.

Newgen Software has been positioned in the Magic Quadrant for Business
Process Management (BPM) and Enterprise Content Management (ECM). The
company has been recognized by distinguished analyst firms like Frost and
Sullivan as A 'Hot Company to Watch for' in their global ECM Market report,
2009 and by IDC in its exclusive report “Newgen Software: Global Leader in
Business Process Management and Document Management Solutions”.

Newgen’s Quality Systems are certified against ISO 9001:2008 and Information
Security Standard, ISO 27001:2005. Newgen has been assessed at CMMi Level3.

BUSINESS PROCESS ENTERPRISE CONTENT


MANAGEMENT MANAGEMENT

CUSTOMER COMMUNICATION CUSTOM PRODUCTS


MANAGEMENT

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SkyVision is a leading global IP telecommunication service provider to
emerging markets, offering solutions over satellite and fiber optic network
systems.

SkyVision’s focus is on global IP connectivity services for customers that


include incumbent telecoms, ISPs, cellular operators, global and local
enterprises, government entities and NGOs in over 50 countries.

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Electronic Queue Management System (EQMS). Redefines customer care to a
highly customer centric concept. EQMS tunes up your waiting area so that your
clients have a pleasant experience throughout by offering them hassle-free and
personalized service.

Information Display Solutions: Wavetec display technology is specially


designed for customizable and large screen applications, enabling brilliant
image reproduction for indoor and outdoor viewing.

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Clients

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Contact US
Head Office

Tripoli Tower, Tower No.1,


16th Floor, Office No. 164,
Tripoli, Libya.

Website: www.sultangroups.com
Email: [email protected]

Tel: 092 3007708

Head Office

TEKMARK SOLUTIONS LLC

Office 804, New Century City Tower,


Port Saeed Road,
Dubai, U.A.E.
P.O. Box: 23362

Tel: +971 4 8786518


Fax: +971 4 8786518

Website: www.tekmarksol.com
Email: [email protected]

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CERTIFICATIONS

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