Service Manual

Commercial Microwave Oven

MOC24 P2004801M AOC24 P2004802M

OC24BK P2004803M MOC24RB P2004804M
MOC24B P2004817M OC24BKB P2004818M
OC24BKSA P2004819M MOC24TR P2004842M
MOC24LH P2004843M

September 2019 16400043

©ACP,Inc.
 TABLE OF CONTENTS

IMPORTANT INFORMATION .................................................................................................... 1

IMPORTANT SAFETY INFORMATION .................................................................................. 2-5
Oven Specifications .............................................................................................................. 6
Oven Construction ........................................................................................................... 7-11
Oven Performance Test................................................................................................................... 12
Component Test Procedures .......................................................................................... 13-16
Troubleshooting Chart.................................................................................................... 17-18
Service Test Mode .............................................................................................................. 19
Schematics & Diagrams……………………………………………………………………….20-24
Quick Start Reference Guide (Programming & User Options)…………………………….25-26

- ii -
IMPORTANT INFORMATION
Important Notices for Servicers and Consumers
ACP will not be responsible for personal injury or property damage from improper service procedures. Pride and
workmanship go into every product to provide our customers with quality products. It is possible, however, that during
its lifetime a product may require service. Products should be serviced only by a qualified service technician who is
familiar with the safety procedures required in the repair and who is equipped with the proper tools, parts, testing
instruments and the appropriate service information. IT IS THE TECHNICIANS RESPONSIBLITY TO REVIEW ALL
APPROPRIATE SERVICE INFORMATION BEFORE BEGINNING REPAIRS.

!
electrical shock.

To locate an authorized servicer please contact:

ComServ Support Center

Web Site WW.ACPSOLUTIONS.COM

.

E-Mail [email protected]

Recognize Safety Symbols, Words, and Labels

DANGER— Immediate hazards which WILL result in severe persona linjury or death.

!
WARNING— Hazards or unsafe practices which COULD result in severe personal injury or death.

CAUTION— Hazards or unsafe practices which COULD result in personal injury, product or property
damage.

1
Important Safety Information

! WARNING
Read the following information to avoid possible exposure to microwave radiation:
The basic design of the Microwave Oven makes it an inherently safe device to both use and service.
However, there are some precautions which should be followed when servicing the microwave to maintain this
safety. These are as follows:
1. Always operate the unit from an adequately 8. Do not for any reason defeat the interlock
grounded outlet. Do not operate on a two-wire switches there is not valid reason for this action
extension cord. at any time; nor will it be condoned by ACP.

2. Before servicing the unit (if unit is operable) perform 9. IMPORTANT: Before returning a unit to a
the microwave leakage test. customer, be sure to check for proper switch
interlock action.
3. The oven should never be operated if the door does
not fit properly against the seal, the hinges or hinge 10. The Microwave Oven should never be
bearings are damaged or broken; the choke is operated with any components removed and/or
damaged, (pieces missing, etc.); or any other bypassed or when any of the safety interlocks are
visible damage can be noted. Check the choke found to be defective, or when any of the seal
area to ensure that this area is clean and free of all surfaces are defective, missing, or damaged.
foreign matter.
11. All microwave ovens meet all requirements
4. If the oven operates with the door open and of the radiation control for Health and Safety Act of
produces microwave energy, take the following 1968. Due to measurement uncertainties, the
steps: maximum leakage for the field will be 4mw/cm2.
A. Tell the user not to operate the oven.
B. Contact ACP ComServ immediately. 12. To ensure that the unit does not emit excessive
microwave leakage and to meet the Department
5. Always have the oven disconnected when the outer
of Health and Human Services guidelines, check
case is removed except when making the "live"
the oven for microwave leakage using amicrowave
tests called for in the Service Manual. Do not
oven leakage meter that complies with US
reach into the equipment area while the unit is
Government CDRH / FDA / DHHS requirements
energized. Make all connections for the test and
and or any other local government requirements.
check them for tightness before plugging the cord
The maximum leakage level allowed by ACP
into the outlet. 2
is 4mw/cm .
6. Always ground the capacitors on the magnetron 13. If servicer encounters an emission reading over
filter box with an insulated-handle screwdriver 4mw/cm2, the servicer is to cease repair and
before working in the high voltage area of the contact the ACP ComServ Department
equipment compartment. Some types of failures immediately for further direction. ACP
will leave a charge in these capacitors and the will contact the proper Government
discharge could cause a reflex action which could Agency upon verification of the test results.
make you injure yourself.

7. Always remember that in the area of the

transformer there is HIGH VOLTAGE. When the
unit is operating keep this area clear and free of
anything which could possibly cause an arc or
ground, etc.

2
 Recognize this symbol as a SAFETY message

! WARNING
When using electrical equipment, basic safety precautions should be followed to reduce the risk of burns,
electrical shock, fire, or injury to persons including the following.

1. READ all instructions before using equipment. 9. DO NOT heat baby bottles in oven.
2. READ AND FOLLOW the specific 10. Baby food jars shall be open when heated and
“PRECAUTIONS TO AVOID POSSIBLE contents stirred or shaken before consumption, in
EXPOSURE TO EXCESSIVE MICROWAVE order to avoid burns.
ENERGY” on this page.
11 DO NOT operate this equipment if it has a
3. This equipment MUST BE GROUNDED. Connect damaged cord or plug, if it is not working properly,
only to properly GROUNDED outlet. See “ or if it has been damaged or dropped.
GROUNDING / EARTHING INSTRUCTIONS” on
12. This equipment, including power cord, must be
page 5.
serviced ONLY by qualified service personnel.
4. Install or locate this equipment ONLY in Special tools are required to service equipment.
accordance with the installation instructions in Contact nearest authorized service facility for
this manual. examination, repair, or adjustment.
5. Some products such as whole eggs and sealed 13. DO NOT cover or block louvers or other openings
containers—for example, closed glass jars—are on equipment.
able to explode and SHOULD NOT be HEATED
14. DO NOT store this equipment outdoors. DO NOT
in this oven.
use this product near water – for example, near a
6. Use this equipment ONLY for its intended use as kitchen sink, in a wet basement, a swimming pool,
described in this manual. Do not use corrosive or a similar location.
chemicals or vapors in this equipment. This type
15. DO NOT immerse cord or plug in water.
of oven is specifically designed to heat, cook,
or dry food. It is not designed for industrial or 16. Keep cord AWAY from HEATED surfaces.
laboratory use. 17. DO NOT let cord hang over edge of table or
7. As with any equipment, CLOSE SUPERVISION counter.
is necessary when used by CHILDREN. 18. For commercial use only.
8. See door cleaning instructions on page A-4 of
this owners manual.

PRECAUTIONS TO AVOID POSSIBLE

EXPOSURE TO EXCESSIVE MICROWAVE
ENERGY
A. DO NOT attempt to operate this oven with the door open since open door operation can result in harmful
exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.
B. DO NOT place any object between the oven front face and the door too allow soil or cleaner residue to
accumulate on sealing surfaces.
C. DO NOT operate the oven if it is damaged. It is particularly important that the oven door close properly and
that there is no damage to the:
1. door (bent)
2. hinges and latches (broken or loosened)
3. door seals and sealing surfaces.
D. The oven should not be adjusted or repaired by anyone except properly qualified service personnel.

SAVE THESE INSTRUCTIONS

3
 IMPORTANT SAFETY INSTRUCTIONS

WARNING WARNING
To avoid risk of fire in the oven cavity: Liquids such as water, coffee, or tea are able to
be overheated beyond the boiling point without
a. DO NOT overcook food. Carefully attend oven appearing to be boiling due to surface tension of the
when paper, plastic, or other combustible liquid. Visible bubbling or boiling when the container
materials are placed inside the oven to facilitate is removed from the microwave oven is not always
cooking. present. THIS COULD RESULT IN VERY HOT
b. Remove wire twist-ties from paper or plastic LIQUIDS SUDDENLY BOILING OVER WHEN A
bags before placing bag in oven. SPOON OR OTHER UTENSIL IS INSERTED INTO
c. If materials inside the oven ignite, keep oven THE LIQUID. To reduce the risk of injury to persons:
door CLOSED, turn oven off and disconnect i) Do not overheat the liquid.
the power cord, or shut off power at the fuse or ii) Stir the liquid both before and halfway through
circuit breaker panel. heating it.
d. DO NOT use the cavity for storage. DO NOT iii) Do not use straight-sided containers with narrow
leave paper products, cooking utensils, or food necks.
in the cavity when not in use. iv) After heating, allow the container to stand in the
microwave oven for a short time before removing
the container.
v) Use extreme care when inserting a spoon or
other utensil into the container.

! CAUTION
To avoid personal injury or property damage, observe the following:

1. Do not deep fat fry in oven. Fat could overheat 9. Never use paper, plastic, or other combustible
and be hazardous to handle. materials that are not intended for cooking.
2. Do not cook or reheat eggs in shell or with 10. When cooking with paper, plastic, or other
an unbroken yolk using microwave energy. combustible materials, follow manufacturer’s
Pressure may build up and erupt. Pierce yolk recommendations on product use.
with fork or knife before cooking.
11. Do not use paper towels which contain nylon or
3. Pierce skin of potatoes, tomatoes, and similar other synthetic fibers. Heated synthetics could
foods before cooking with microwave energy. melt and cause paper to ignite.
When skin is pierced, steam escapes evenly.
12. Do not heat sealed containers or plastic bags in
4. Do not operate equipment without load or food oven. Food or liquid could expand quickly and
in oven cavity. cause container or bag to break. Pierce or open
5. Microwave popcorn should not be popped in container or bag before heating.
oven. 13. To avoid pacemaker malfunction, consult
6. Do not use regular cooking thermometers in physician or pacemaker manufacturer about
oven. Most cooking thermometers contain effects of microwave energy on pacemaker.
mercury and may cause an electrical arc, 14. An authorized servicer MUST inspect equipment
malfunction, or damage to oven. annually. Record all inspections and repairs for
7. Do not use metal utensils in oven. future use.
8. Do not use aluminum foil in oven

SAVE THESE INSTRUCTIONS

4
Important Safety Information
Grounding Instructions

• Do not operate or allow oven to be operated with

door open.
• Make the following safety checks on all ovens to be
serviced before activating the magnetron or other
microwave source, and make repairs as necessary:
• Interlock operation
• Proper door closing
• Seal and sealing surfaces (arcing, wear, and
other damage)
• Damage to or loosening of hinges and latches
• Evidence of dropping or abuse
• Before turning on microwave power for any service This equipment MUST be grounded. In the event of an
test or inspection within the microwave generating electrical short circuit, grounding reduces the risk of
compartments, check the magnetron, waveguide or electric shock by providing an escape wire for the
transmission line, and cavity for proper alignment, electric current. This oven is equipped with a cord
integrity, and connections. having a grounding wire with a grounding plug. The plug
• Any failed or misadjusted components in the must be plugged into an outlet that is properly installed
interlock, monitor, door seal, and microwave and grounded.
generation and transmission systems shall be Consult a qualified electrician or servicer if grounding
repaired, replaced or adjusted by procedures instructions are not completely understood, or if doubt
described in this manual before oven is released to exists as to whether the equipment is properly
the consumer. grounded.
• Check microwave leakage to verify compliance Do not use an extension cord. If the product power cord
with the federal performance standard should be is too short, have a qualified electrician install an appropriate
performed on each oven prior to release to the receptacle. This oven should be plugged into a
consumer. separate 50 or 60 hertz circuit with the electrical rating as
shown in the appropriate drawing. Models operate with a
208 or 230 supply voltage. When an oven is on a
circuit with other equipment, an increase in cooking
times may be required and fuses can be blown.

5
SPECIFICATIONS

Model AOC/MOC/OC24*
Configuration Countertop or shelf
Control System Touch, angled for easy viewing
Programmable Control Pads 10
Total Programmable Settings 100
Max. Cooking Time 10:00
Power Levels 11
Defrost Yes
Time Entry Option Yes
Microwave Distribution Rotating antennas, top and bottom
Magnetrons 2
Display LED
Stackable Yes
Stage Cooking Yes, 4
Door Opening Automatic opening
Signal Door opens automatically
Temp. Display N/A
Exterior Dimensions D**18 ⅝” (473) W 13 ⅝” (346) H 17 ¾” (451)
Cavity Dimensions D 8 ¾” (222) W 11 ¾” (298) H 5 ⅜” (136)
Usable Cavity Space .319 cubic ft. (.009m3)
Exterior Finish Stainless steel
Interior Finish Stainless steel
Power Consumption 3100 W
Power Output* 2400 W* Microwave
Power Source 208/230V, 60 Hz, 20 A single phase
Frequency 2450 MHz
Product Weight 70 lbs. (32 kg.)
Ship weight (approx.) 73 lbs. (33 kg.)
Shipping Carton Size H 20 ⅝” (524) W 17” (432) H 22” (559)
UPS Shippable ISTA 3A approved small parcel

Measurements in ( ) and not

specified are millimeters
* IEC 705 Tested
** Includes handle

6
OVEN CONSTRUCTION
Left Outer Panel
Top Outer Panel
Right Outer Panel
Door

Left
Outer Top Outer
Panel Panel

10
Right
Outer
Panel

Door

7
 OVEN CONSTRUCTION
Touch Panel Assembly
Escutcheon Control
Display Board Retaine
r Clip
Retainer Clip Display
Board
Touch
Panel
Assembly

Escutcheon
Control

Main Control Board

2.5 Amp Fuse
Fan Motor
Fan Guard
40 pin Header Bracket

2.5 Amp
Fuse

Main Control
Board

40 Pin
Header Bracket

Fan Guard
Fan Motor

8
OVEN CONSTRUCTION
Antenna
Antenna Motor
Interlock Switch
Solenoid Assy Antenna
(Top)

Interlock
Switch
(Right Side)

Antenna Motor Solenoid Assembly

(Bottom) (Right Side)

Diode
Capacitor
Magnetron
Magnetron Gasket
Magnetron TCO
PC Board Harness Capacitors

Magnetron
Magnetron

9
 OVEN CONSTRUCTION
Antenna (Bottom)
Antenna Shield
Ceramic Tray
Tray Support
Glide Strip
20 Amp Fuse
HV Transformer
Triac 40A
Control Transformer

20 Amp
Fuse
Triac 40A
HV Transformer Control
Transformer

Antenna
Shield

Ceramic
Tray

Glide
Strip

Tray Support
Antenna
(Bottom)

10
OVEN CONSTRUCTION
Lower Back Panel
Cavity Exhaust Gasket
Cavity Exhaust Fan Motor
Cavity TCO Cavity Exhaust
Cavity Fan Hood Motor Gasket

Lower Back
Panel

Cavity Exhaust
Fan Motor

Cavity Fan
Hood

Cavity TCO

Hinge Assembly Hinge

Hinge Spring Assembly

Hinge
Spring

11
OVEN PERFORMANCE TEST
All Amana and Menumaster microwave oven power outputs are rated using the IEC705 standards. Using the
IEC705 test method requires precision measurements and equipment that is not practical to be performed in the
field. Using the test shown below will indicate if the oven performance is satisfactory.

Test equipment required:

 1000 ml test container and thermometer.
 Digital watch / watch with a second hand for use on ovens with electromechanical timers.
Important Notes:
 Low line voltage will cause low temperature rise / power output.
 Ovens must be on a dedicated circuit, properly grounded, and polarized. Other equipment on the same
circuit may cause a low temperature rise / power output.
 This test and results are not a true IEC705 test procedures and are only intended to provide servicers with
an easy means of determining if the microwave oven cooking output is correct.
Procedure
1. Fill the test container to the 1000 ml line with cool tap water.
NOTE: Water temperature should be approximately 60F / 16C
2. Using the thermometer, stir water for five to ten seconds; measure, and record the temperature (T1).
3. Place test container of water in the center of oven cavity and close door.
4. Heat the water for a 33-second full power cycle.
NOTE: Burger King uses a similar test using a bowl and lid, heating time is 30 seconds.
NOTE: Use a digital watch or a watch with a second hand for ovens with electromechanical timers.
5. At end of the cycle, remove test container. Using the thermometer, stir water for five to ten seconds and record
temperature (T2).
6. Subtract the starting water temperature (T1) from the ending water temperature (T2) to obtain the temperature
rise (∆T).
7. If the temperature rise (∆T) meets or exceeds the minimum, the test is complete. If the temperature rise (∆T)
fails to meet the minimum temperature rise, test the line voltage to verify it is correct. Then repeat steps 1 - 6
making sure to change the water. If the temperature rise (∆T) fails to meet the minimum temperature rise again
the oven will require service.

Minimum Temperature Rise at Thirty (30) Seconds Run Time

∆T Cooking ∆T Cooking ∆T Cooking ∆T Cooking
(°F) Power Output (°F) Power Output (°C) Power Output (°C) Power Output
10..................1000 20..................2000 5 ...............1000 11 ............2000
11..................1100 21..................2100 5.5 .............1100 11.5 .........2100
12..................1200 22..................2200 6.5 .............1200 12 ............2200
14..................1400 24..................2400 7.5 .............1400 13 ............2400
17..................1700 25..................2500 9.5 .............1700 13.5 .........2500
18..................1800 27..................2700 10 ..............1800 15 ............2700
19..................1900 30..................3000 10.5 ...........1900 16.5 .........3000

12
 COMPONENT TESTING PROCEDURES

Illustration Component Testing Results

Magnetron TCO Disconnect all wires from TCO.
Measure resistance across terminals.
Magnetron TCO..................................... Closed at 257ºF (125ºC) and
Opens at 300ºF (149ºC)

Cavity TCO Disconnect all wires from TCO.

Measure resistance across terminals.
Cavity TCO............................................ Opens at 219ºF (104ºC)

Diode Discharge Capacitor Infinite resistance should be

measured in one direction and 50K
Remove diode lead from capacitor and or less in the opposite direction.
connect ohmmeter.
NOTE: Ohmmeter must contain a
Reverse leads for second test. battery of 6 volts minimum.
Triac Resistance Check Caution – Do not operate oven with
Disconnect wires to triac wire to terminal MT2 removed.
Measure resistance from:
MT1 to MT2 Infinite
MT1 to Gate Approximately 60Ω
MT2 to Gate Infinite
All terminals to ground Infinite
Voltage Check
Measure voltage from:
MT1 to Gate 0.8 VAC when energized.
MT1 to MT2 0 volts when gate energized or closed.
Line volts when gate not energized or
open.
Capacitor Discharge Capacitor
Remove wires from capacitor terminals Between Terminals: Meter should
and connect ohmmeter, set on highest momentarily deflect towards zero then
resistance scale to terminals. return to over 5 M. If no deflection
occurs, or if continuous deflection
occurs, replace capacitor.
Also check between each terminal and
capacitor case. Terminal to Case: Infinite resistance
Magnetron Discharge Capacitor Between Terminals: Less than 1 

Remove wires from magnetron and Each terminal to ground measures

connect ohmmeter to terminals. Also Infinite resistance.
check between each terminal and Note: This test is not conclusive. If
ground. oven does not heat and all other
components test good replace the
magnetron and retest.
Solenoid (Left, Right) Disconnect connector from solenoid

Measure resistance across coil................. Approximately 6-11 

Stirrer motor Remove all wires from motor.

Measure resistance across terminals .... Approximately 12K 

13
 COMPONENT TESTING PROCEDURES
! WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to oven and discharge capacitor
before servicing, unless testing requires power.

Illustration Component Testing Results

Transformer, HV Discharge Capacitor
Remove all wires from terminals.
Measure resistance from:
230 to COM .......................................... Less than 1 
208 to COM .......................................... Less than 1 
230 to Ground Infinite
208 to Ground---------------------------------- Infinite
Terminal 5 to 6--------------------------------- Less than 1 
Terminal 7 to 8--------------------------------- Less than 1 
Terminal 4 to Ground------------------------- Approximately 27 
Main board See Main Board page 5

Left interlock switch assembly Disconnect wires to switch.

(Mechanical) With door open measure resistance from:

Monitor – Terminals Rd- Bk.............. Indicates continuity
Primary – Terminals Bk - Brn ........... Infinite 

With door closed measure resistance from:

Monitor – Terminals RD - BK ...........
Primary – Terminals BK - BN ........... Infinite 
Indicates continuity

After verifying or replacing the

assembly, re-connect wires to switch
and check operation of monitor circuit
before operating the oven.
Right interlock switch Disconnect wires to switch.
assembly
(Mechanical) With door open measure resistance from:
Monitor – Terminals RD- BK ............ Indicates continuity
Secondary – Terminals GY -RD....... Infinite 

With door closed measure resistance from:

Monitor – Terminals RD - BK ...........
Secondary – Terminals GY - RD...... Infinite 
Indicates continuity

After verifying or replacing the

assembly, re-connect wires to switch
and check operation of monitor circuit
before operating the oven.
Transformer, control

(1) BU to (5) BR ----------------------------- -- Approximately 40  or Line Voltage

(6) YL to (10) WH------------------------------- Approximately 1  or 28 VAC

Fan, cooling Disconnect connector from fan.

Measure voltage at incoming leads ........... Approximately 24VDC

Fan, exhaust Disconnect connector from fan.

Measure voltage at incoming leads ....... Approximately 24VDC

14
 COMPONENT TESTING PROCEDURES
! WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to oven and discharge capacitor
before servicing, unless testing requires power.

Main. Board

Function Test Set-Up Meter Probe Placement Results

Setting
Input to main board Main Board Volts Main Board T-1 Line voltage
Left, Right Switch (Door Closed) (Black wire)
Assembly Triac (Red wire)
J4 Input from Main Board Volts J4-1 & J4-2 28 VAC
Control
Transformer

15
 COMPONENT TESTING PROCEDURES
! WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to oven and discharge capacitor
before servicing, unless testing requires power.

Function Test Set-Up Meter Setting Probe Placement Results

2.5 amp fuse Remove fuse from Ohms Measure resistance Continuity
Note: If Fuse is blown holder across fuse
unit is non operational
Fuse is field
replaceable.
208/230 Volt Relay T4 to Blue wire at J1 Volts T4 to Blue wire at 230 volts when
230 Volt Output Triac connection Triac Connection 230 volts line
voltage present
208/230 Volt Relay T3 to Blue wire at J1 Volts T3 to Blue wire at 208 volts when
208 Volt Output Triac connection Triac Connection 208 volts line
voltage present
J1 Triac Output Orange wire to Red Volts Orange wire at Traic 0.8 VAC when
Connection wire Connection. Red wire Triac energized
at Triac Connection
Power Relay T3 to Blue wire at J1 Volts T3 to Blue wire at 208 volts when
Triac connection Triac Connection 208 volts line
voltage present

T4 to Blue wire at J1 Volts T4 to Blue wire at 230 volts when

Triac Connection Triac Connection 230 volts line
voltage present

Illustration Component Test Pad Results

Keypad Removal of touch panel is required to Trace Measurement
perform test. 1 8 & 10 Continuity
Continuity is indicated as 100  and 2 7 & 10 Continuity
below. 3 6 & 10 Continuity
4 5 & 10 Continuity
5 4 & 10 Continuity
6 3 & 10 Continuity
7 8&9 Continuity
8 7&9 Continuity
9 6&9 Continuity
0 5&9 Continuity
Start 4&9 Continuity
Stop 4&8 Continuity
Power Level 5&8 Continuity
Time Entry 7&8 Continuity

16
 TROUBLESHOOTING CHART
Initial Power-Up
(Door Open)

Connect Power Cord

Open Door
1. No power applied to power cord.
2. Oven fuse open.
3. Main board control fuse.
4. Inoperative magnetron TCO.
No 5. Inoperative cavity TCO.
6. Broken or loose wire.
7. Inoperative control transformer.
8. Ribbon connector.
9. Inoperative display board.

Close Door Then Open Door

1. Check interlock switches.

No 2. Check T1 connection.
3. Check J1-1 connection.

Yes

Operation Normal

17
Cook Condition

Place cup of water in oven

and close door

1. Door not closed.

No 2. Inoperative switch assembly.
3. Broken or loose wire connection.
Yes

No 1. Bad fan.
Fans Run
2. Broken or loose wire connection.
Yes

Press Pad 1
No 1. Inoperative touch panel.
2. Bad ribbon cable.

Display starts counting down

1. Inoperative door latch.
2. Broken or loose wire connection.

Yes No
Heats very slowly.
Note: Verify by performing power test.
Door opens at end of cycle
1. Inoperative high voltage transformer.
2. Inoperative capacitor.
Yes 3. Inoperative magnetron.
4. Inoperative diode.
5. Broken or loose wire connection.
Water is heated No
No heat.
Yes
1. Inoperative triac.
2. Inoperative high voltage board.
3. Inoperative high voltage transformer.
Oven is operating properly 4. Broken or loose wire connection.

18
 SERVICE MODE

To enter the Service Mode: 1. Open the Door (Fan motor running and colon in the display).
2. Press and Hold #3 Pad until “SERVICE” is displayed.
3. Press pad # from following list (to change selection.
(Press “STOP” Pad and the next Pad #)

Pad 1 = Magnetron Hours

Pad 2 = Door Cycles

Pad 3 = Manual Cycles (“Time Entry” Cycles)

Pad 4 = Latch Cycles

Pad 5 = Cycle Count for Each Pad. After pressing 5, pressing another
Pad # will display the number of times that Pad has been used.

Pad 6 = Call Service Alarm On or Off. To save a change, Press the

“START” Pad.

Pad 7 = 50:7 Fan = Cooling Fan and Exhaust Fan run Together
50:7 Ant = Exhaust Fan only Runs During a Cook Cycle

Pad 8 = Total Cycle Count

Pad 9 = n/a

Pad 0 = Press and Hold to CLEAR CALL SERVICE

19
AOC24 P2004802M
OC24BK P2004803M
MOC24RB P2004804M

20
AOC24 P2004802M
OC24BK P2004803M
MOC24RB P2004804M

21
MOC24 P2004801M
MOC24TR P2004842M
MOC24LH P2004843M

22
MOC24 P2004801M
MOC24TR P2004842M
MOC24LH P2004843M

23
MOC24B P2004817M
OC24BKB P2004818M
OC24BKSA P2004819M

24
MOC24B P2004817M
OC24BKB P2004818M
OC24BKSA P2004819M

25
 Quick Start ReferenceGuide
CLEAN FILTER Refer to Product Safety Manual for Safety Statements
This oven displays CLEAN FILTER Complete Owner’s Manual available online
Oven Clearances
message displays ACP A—For North American (UL/CSA) models, allow at
recommends least 7” (17.8 cm) of clearance around top of oven.
For International (50 Hz) models, allow at least 7”
(17.8 cm) of clearance around top of oven. Proper
off the message. The message
will stop displaying automatically properly and life of electrical parts is reduced.
after 24 hours. Depending on B—Allow at least 2 9/16” (6.5 cm) between air
microwave use and environmental discharge on back of oven and back wall.
C—Allow at least 7” (17.8 cm) around sides of oven.
conditions,
more frequently. Once the
frequency is determined, set the
So...how do I use it?
option for the appropriate time
frame. Stop/Reset

Preprogrammed Manual Operation

Pads
1. Open oven door and place food in oven. Close door.
To cook food using 2. Press TIME ENTRY pad and enter cooking time.
preprogrammed cooking 3. Press POWER LEVEL pad to program level of microwave power if desired.
sequences. • For a lower microwave power, press pads 1 (for 10%),
through 9 (for 90%), or 0 for no microwave energy.
1. Open oven door and place
NOTE: Press POWER LEVEL pad once to return to 100% microwave
food in oven. Close door. power.
4. Press START pad.
2. Press desired pad. 5. At end of cooking cycle oven beeps and shuts off.
3. Oven begins to cook.
4. At end of cooking cycle oven Programming Items
beeps and shuts off. 1. Open oven door.
2. Press and hold pad 1 for approximately 5 seconds.
3. Press pad to be reprogrammed.
X2 Programming 4. Enter cooking time by using the number pads.
(some models) 5. Press POWER LEVEL pad to program level of microwave power if desired.
• For a lower microwave power, press pads 1 (for 10%),
To change the cooking factor:
through 9 (for 90%), or 0 for no microwave energy.
1. Open oven door.
NOTE: Press POWER LEVEL pad once to return to 100% microwave
2. Press and hold pad 1 for
power.
approximately 5 seconds.
6. Press TIME ENTRY pad to add up to four additional cooking stages.
3. Press pad to be reprogrammed.
• Total cooking time cannot exceed 60 minutes.
4. Press the X2 pad.
• Enter cook time and power level as in steps 4 and 5.
5. Press a numbered pad to
7. Press START pad to set new programming changes to the pad.
change the cooking factor.
• Cooking factor can be set from
NOTE: To discard changes, press STOP/RESET pad or close oven door.
10% to 100%. X2 Pad (some models)
• Default is 80%. 1. Open oven door and place food in oven. Close door.
• Pad 5 would change the 2. Press X2 pad.
cooking factor to 50%. 3. Press desired preprogrammed pad or pad sequence.
6. Press START pad to save 4. Oven begins cooking. Displayed cooking time is the total of original
changes. cooking time and added X2 time.

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 Quick Start Reference Guide
Refer to Product Safety Manual for Safety Statements
Complete Owner’s Manual available online
Can I change an option?
Options such as single or double pad programming, beep volume,
and maximum cooking time can be changed to suit individual
preferences.
To change options:

DO NOT power spray 1. Open oven door.

• If door is closed or STOP/RESET pad is pressed before programming is
complete, changes are discarded and microwave exits programming mode.
2. Press and hold pad 2 for approximately 5 seconds.
• This begins options mode.
• Microwave will beep and OPTIONS: displays.
3. Press number pad that controls option to be changed.
• See table below for options.
• Current option will display.
4. Press number pad again to change the option.
No metal pans • Each time pad is pressed, option will change.
• Match code displayed with code for desired option.
5. Press START pad to save changes.
• To change additional options, repeat steps 3 and 4.
• Changes appear after door is closed or STOP/RESET pad is
pressed.
Numbered Pads Display Options (Factory Settings in Bold)
1 OP:10 3 second continuous beep.
End of Cycle Beep OP:11 Continuous beep until door is opened.
OP:12 5 beeps bursts until door is opened.
2 OP:20 Eliminates beep.
Speaker Volume OP:21 Sets volume to low.
OP:22 Sets volume to medium.
OP:23 Sets volume to high.
3 OP:30 Prevents beep when pad is pressed.
Key Beep OP:31 Allows beep when pad is pressed.
4 OP:40 15 seconds after oven door is opened, keyboard disabled.
Keyboard Enable OP:41 30 seconds after oven door is opened, keyboard disabled. 1
Window
OP:42 minute after oven door is opened, keyboard disabled.
OP:43 2 minutes after oven door is opened, keyboard disabled.
5 OP:50 Prevents adding heating time while oven is heating.
Add Time During OP:51 Allows heating time to be changed while oven is heating when a memory pad
Heating is pressed.
6 OP:60 Allows oven to resume heating time countdown after door is opened during
Reset Door Open cycle.
OP:61 Cancels heating time count down after door is opened during cycle.
7 OP:70 Allows 60 minutes of heating time.
Maximum Heating Time OP:71 Allows 10 minutes of heating time.
8 OP:80 Allows use of preprogrammed pads only.
Manual Operation OP:81 Allows use of manual time entry and preprogrammed pads.
9 OP:90 Allows 10 (0-9) preprogrammed pads.
Double Digit Operation OP:91 Allows 100 (00-99) preprogrammed pads.
0 OP:00 Do not display message.
Clean Filter Message OP:01 Display message for 24 hours every 7 days.
OP:02 Display message for 24 hours every 30 days.
OP:03 Display message for 24 hours every 90 days.

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