Su 60 KX

SU-Series 3-Phase UPS Hardware:
Introduction and Troubleshooting
A RY
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E L IM
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1111 W. 35th Street, Chicago, IL 60609 USA

+1.773.869.1234 • www.tripplite.com
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Table of Contents
1 Basic Operation 3 2.11 LCD Panel Control Circuit 59

1.1 Technical Specifications 3 2.12 Fan Control Circuit 60
KX Models 3 2.13 Bypass SCR Temperature Detection 61
K and KTV Models 4 2.14 Communication Circuit for RS232 61
SU80K Model 5 2.15 Communication Circuit for Slots 62
1.2 Features 6 2.16 Communication Circuit for Output Dry Contact 63
1.2.1 Advanced Features 6 2.17 Communication Circuit for Input Dry Contact and REPO 64
1.2.2 Control Panel Features 6 2.18 External Battery Cabinet Temperature Detection 65
1.2.3 Front and Rear Panel Features 7 2.19 Detection Circuit for Manual Bypass Switch 66
1.3 Operating Principles 13 2.20 Detection Circuit for Output Breaker 66
1.3.1 System Layout 13 2.21 Control Circuit for Power Module 67
1.3.2 Internal Battery Layout 13 2.22 Transformer Over Temperature Detection 71
1.3.3 Power Module Layout 14 3 Communication 72
1.4 Opening and Closing the Unit 14 3.01 RS232 Port 72
1.5 Operating Modes 15
Y
3.02 Emergency Power Off (EPO) 72
1.5.1 Online (Normal) Mode (Single UPS) 15 3.1 Setting EEPROM on the NH-M Board 74
1.5.2 Battery Backup Mode (Single UPS)
1.5.3 Auto Bypass Mode (Single UPS)
1.5.4 Manual Bypass Mode (Single UPS)
15
15
15
R
3.1.1 Polling and Updating EEPROM
A
3.1.2 Calibrating EEPROM Gain
N
3.2 Setting Output Dry Contact Status
74
75
76
I
1.5.5 Online Mode (Parallel UPS) 16 3.3 Upgrading Firmware for the System Board 77
1.5.6 Battery Backup Mode (Parallel UPS) 16 3.4 Upgrading Firmware for the Power Module 82
IM
1.5.7 Auto Bypass Mode (Parallel UPS) 16 3.5 Downloading the Event Log 90
1.5.8 Manual Bypass Mode (Parallel UPS) 17
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4 Internal Battery 91
1.5.9 Hot Standby Mode (Parallel UPS) 17 4.1 Installing and Removing Internal Batteries 92
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1.6 Start-Up, Shutdown and Bypass
1.6.1 Control Panel and Breaker Diagrams
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1.6.2 Preliminary Checklist (Single UPS)
1.6.3 Standard Start-Up Procedure (Single UPS)
1.6.4 Battery Start-Up Procedure (Single UPS)
1.6.5 Manual Bypass Procedure (Single UPS)
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18
18
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19
20
4.2 Battery Cabinet
5 Troubleshooting
5.1 Alarm Messages
5.2 Troubleshooting Flow Charts
5.2.1 “MAIN VOLT/FREQ NOK”
5.2.2 “MAIN SEQUENCE NOK”
95
98
98
100
100
101
1.6.6 Shutdown Procedure (Single UPS) 20 5.2.3 “BYPASS VOLT/FREQ NOK” 102
1.6.7 Preliminary Checklist (Parallel UPS) 21 5.2.4 “BYPASS SEQUENCE NOK” 103
1.6.8 Start-Up Procedure (Parallel UPS) 21 5.2.5 “BYPASS STATIC SWITCH OVER TEMPERATURE” 103
1.6.9 Shutdown Procedure (Parallel UPS) 22 5.2.6 “BYPASS STATIC SWITCH FAULT” 104
1.6.10 Manual Bypass Procedure (Parallel UPS) 23 5.2.7 “BYPASS STATIC SWITCH OVERLOAD” 104
1.6.11 Switching from Manual Bypass to Normal Mode 5.2.8 “UPS INTERNAL COMM ABNORMAL” 105
(Parallel UPS) 24 5.2.9 “BATTERY TEST FAIL” 106
1.7 Printed Circuit Boards (PCB) 25 5.2.10 “BATTERY OVER CHARGE” 106
1.7.1 PCB Location (System) 26 5.2.11 “BATTERY BAD” 107
1.7.1.1 KX Models 26 5.2.12 “BYPASS FAN FAILURE” 108
1.7.1.2 K Models 28 5.2.13 “TRANSFORMER OVERHEAT” 109
1.7.1.3 KTV Models 32 5.2.14 “PS OUTPUT VOLT NOK” 110
1.7.2 PCB Power Module 33 5.2.15 “PS EXT PARALLEL COMM ABNORMAL” 111
1.8 Block and Wiring Diagrams 34 5.2.16 “PARALLEL FAILURE” 112
1.8.1 KX Models 34 5.2.17 “REDUNDANCY LOSS” 113
1.8.2 K Models 40 6 Power Module 114
1.8.3 KTV Models 45 6.1 Failure Power Module Identify 114
2 Theory of Operation 48 6.2 Power Module Replacement 117
2.1 AC Auxiliary Power Circuit 48 7 Preventive Maintenance 121
2.2 DC Auxiliary Power Circuit 51 7.1 Safety Overview 121
2.3 Auxiliary Power Failure Detection 51 7.2 Suggested tools and supplies 121
2.4 Output Current Detection 52 7.3 UPS Procedure 121
2.5 Input Voltage Detection 53 7.4 Internal Battery Procedure 122
2.6 Output Voltage Detection 54 Appendix A Service Equipment and Tools 123
2.7 Battery Voltage Detection 55 Appendix B Torque Table 124
2.8 Bypass SCR Short-Circuit Detection 56 Appendix C PCB and Test Point 128
2.9 Bypass SCR Driver 57
2.10 Watchdog for System MCU 58
2
1 Basic Operation
1.1 Technical Specifications

KX Models:
Model SU20KX SU40KX SU60KX SU80KX

(Capacity) (20kVA/16kW) (40kVA/32kW) (60kVA/48kW) (80kVA/64kW)
Input Input Voltage 220/380V, 230/400V or 240/415V AC, 3O, 4-wire + ground, wye
Voltage Regulation -25% ~ +20%
Harmonic Distortion < 5% (Full Load)
PFC (Full Load) > 0.99
Frequency 50 / 60 Hz
Frequency Tolerance 45 ~ 65 Hz
Output Output Voltage 220/380V, 230/400V or 240/415V AC, 3O, 4-wire + ground, wye
Output Frequency 50 / 60 Hz
≤3%
Y
Total Harmonic (Linear Load)
R
Voltage Regulation Static ±1%
A
Dynamic ±7% (10% ~ 90% Linear Load)
Frequency Regulation Interior Oscillator ±0.05 Hz
Overload
I
Synchronized ±5%
N
≤125% : 10 minutes; ≤150% : 1 minute
IM
Audible Warning Battery Backup Intermittent
L
UPS Abnormal Continuous
E
Display LED UPS Status: Normal • Bypass • Backup • Fault
R
LCD Input/Output • Bypass • Inverter • Frequency • Loading • Battery Voltage
UPS abnormal messages with intelligent self-diagnosis.
PInterface
Others
Standard
Optional
Parallel Redundancy
EPO
SRAM Event Log
RS-232, Dry Contact
SNMPWEBCARD
Yes (1+1 for 2 UPS systems of the same type and capacity only.)
Standard (Local and Remote)
500 Records
Parameter Configuration Yes
Hot Standby Installation Optional
Battery Temperature Compensation Optional
Battery Cold-Start Standard
Overall Efficiency Normal 94%
ECO 97%
Transfer Time 0 ms
Temperature 32° F ~ 104° F (0° C ~ 40° C)
Humidity (non-condensing) 90%
Noise (1 m) 65 dBA 68 dBA 70 dBA 70 dBA
Dimensions (Power Module) Width 520 mm
Depth 850 mm
Height 1165 mm
Weight (Power Module) 267 kg* 412 kg* 210 kg 244 kg
3
1 Basic Operation (continued)
1.1 Technical Specifications (continued)

K and KTV Models:
Model SU40K SU60K SU60KTV SU80KTV

(Capacity) (40kVA/32kW) (60kVA/48kW) (60kVA/48kW) (80kVA/64kW)
Input Input Voltage 120/208V AC, 3O, 277/480V AC, 3O,
4-wire + ground, wye 4-wire + ground, wye
Output Output Voltage 120/208V AC, 3O, 277/480V AC, 3O,
4-wire + ground, wye 4-wire + ground, wye
Y
≤3%
R
Total Harmonic (Linear Load)
Frequency Regulation Dynamic
Interior Oscillator
Synchronized
I
±0.05 Hz
±5%
A
±7% (10% ~ 90% Linear Load)
N
IM
Overload ≤125% : 10 minutes; ≤150% : 1 minute
Audible Warning Battery Backup Intermittent
Display LED
R
LCD
E L
UPS Abnormal Continuous
UPS Status: Normal • Bypass • Backup • Fault
Input/Output • Bypass • Inverter • Frequency • Loading • Battery Voltage
P
Interface Standard RS-232, Dry Contact
Optional SNMPWEBCARD
Others Parallel Redundancy Yes (1+1 for 2 UPS systems of the same type and capacity only.)
EPO Standard (Local and Remote)
SRAM Event Log 500 Records
ECO 96%
Transfer Time 0 ms
Noise (1 m) 65 dBA 68 dBA 70 dBA 70 dBA
Depth 850 mm 950 mm 850 mm
Height 1696 mm
Weight (Power Module) 682 kg* 534 kg 534 kg 584 kg
* With internal batteries.
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1.1 Technical Specifications (continued)

SU80K Model:
Model (Capacity) SU80K (80kVA/64kW)
Input Input Voltage 120/208V AC, 3Ø, 4-wire + ground, wye
Output Output Voltage 120/208V AC, 3Ø, 4-wire + ground, wye
Total Harmonic (Linear Load) ≤3%
Frequency Regulation
Dynamic
Interior Oscillator
Synchronized
±0.05 Hz
±5%
A Y
±7% (10% ~ 90% Linear Load)
R
N
Overload ≤125% : 10 minutes; ≤150% : 1 minute
Audible Warning
Display
Battery Backup
UPS Abnormal
LED
IM I Intermittent
Continuous
UPS Status: Normal • Bypass • Backup • Fault
L
LCD Input/Output • Bypass • Inverter • Frequency • Loading • Battery Voltage
E
Interface
R
Standard RS-232, Dry Contact
P
Optional SNMPWEBCARD
Others Parallel Redundancy Yes (1+1 for 2 UPS systems of the same type and capacity only.)
EPO Standard (Local and Remote)
SRAM Event Log 500 Records
ECO 96%
Transfer Time 0 ms
Noise (1 m) 70 dBA
Depth 1026 mm
Height 1696 mm
Weight (Power Module) 655 kg
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1.2 Features
1.2.1 Advanced Features:
• True on-line double conversion with superior IGBT inverter technology
• Low input current THD allows 1:1 generator sizing for maximum efficiency and cost savings
• Internal N+1 power module redundancy (except for SU20KX model)
• Built-in parallel redundancy (1+1) capability for increased capacity or fault-tolerance
• Up to 80kVA capacity in a compact footprint; up to 160kVA in parallel redundancy (1+1) configuration
• High input power factor and high efficiency with low thermal loss and low noise
• Simplified, easy-to-repair, long-life, high-availability system design
• Redundant auxiliary power and control circuits
• Dual input design with separated rectifier and bypass input (SU20K, SU40K, SU60K, SU80K only)
• All models support external battery cabinets for extended battery backup runtime
• High-resolution LCD status screen simplifies operation and delivers detailed operational information, including system block diagrams
1.2.2 Control Panel Features

D C B A E
A
F
RYG H I J K
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•A
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“NORMAL” LED: This green light illuminates to indicate that the UPS system is in online (normal) mode. The primary AC input supply is
present and within standard operating parameters.
•B “BATTERY” LED: This amber light illuminates when the UPS system is in battery backup mode, discharging the batteries to provide power
to connected equipment. An audible alarm will also sound.
•C “BYPASS” LED: This amber light illuminates when the UPS system is in bypass mode (auto bypass or manual bypass). Battery backup
power will not be available to connected equipment while the UPS system is in bypass mode, but connected equipment loads will be
supported by the bypass (reserve) power source.
•D “FAULT” LED: This red light illuminates when any UPS system or input power fault occurs. Available diagnostic information will be
displayed on the LCD screen.
•E LCD Status Screen: This illuminated LCD status screen displays text and graphics to indicate a wide range of UPS system operating
conditions and diagnostic data. Note: The LCD backlight will turn off after 10 minutes of inactivity. Turn on the backlight by momentarily
pressing the ON button or one of the scroll buttons.
•F “ESC” (Escape) Button: Press this button to return to the previous page or menu.
•G Scroll Buttons ( and ): Press these buttons to move the cursor up or down and navigate the control panel menus and screens. These
buttons are also used for data entry in several screens.
•H Enter Button ( ): Press this button to select a menu item or confirm a setting change.
•I ON Button: Press and hold this button for 3 seconds to turn the UPS system’s inverter ON.
•J OFF Button: Press and hold this button for 3 seconds to turn the UPS system’s inverter OFF. If the UPS system is in online (normal) mode,
it will switch to auto bypass mode. Note: If the UPS system remains off for an extended period of time, the batteries should be recharged
periodically. The UPS system should be turned on and the batteries should be recharged at least one uninterrupted 24-hour period every
3 months. Failure to recharge the batteries periodically may cause irreversible battery damage.
•K “EPO” (Emergency Power Off) Button: Press this button to turn the UPS system’s output OFF and also disable bypass output.
If the UPS system is in battery backup mode when the EPO button is activated:
• Main output and bypass output are turned off, the alarm sounds, fans shut down after approximately one minute, and control circuitry
remains active.
• Releasing the EPO button (by pressing it again) turns off the UPS system completely, including the alarm and control circuit. Press the
ON button for 3 seconds to restart the UPS system.
If the UPS system is in online (normal) mode when the EPO button is activated:
• Main output and bypass output are turned off, the alarm sounds, fans and control circuitry remain active.
• Releasing the EPO button (by pressing it again) turns off the alarm and places the UPS system in auto bypass mode. Press the ON button
for 3 seconds to return the UPS system to online (normal) mode.
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1.2 Features (continued)

1.2.3 Front and Rear Panel Features
Y
C
NA R
I
E F
D G
E L H IM H
P R I
Fig 1.2.3a SU40KX front
Note: Individual models may vary from diagrams. Unit shown with front bezels removed.
•A
•B
I
Control Panel: The control panel allows the operator to monitor and control the UPS system. (See section 1.2.2 for more information.)
Internal Power Modules: 20kVA internal power modules can be replaced in the field without powering down connected equipment loads. The
number of internal power modules varies by model. The internal power modules are capable of N+1 redundancy in SU40KX, SU60KX and
SU80KX models.
•C Internal Battery Pack Compartment (SU20KX and SU40KX only; shown without batteries): Internal batteries must be connected by a
qualified electrician. (See section 4 for more information.)
•D Output Circuit Breaker Switch (Q4): Controls AC output power.
•E Manual Bypass Circuit Breaker Switch (Q3): Controls AC input power to the UPS system during manual bypass operation.
•F Bypass Input Circuit Breaker Switch (Q2): Controls AC input power to the UPS system during auto bypass operation.
•G Main Input Circuit Breaker Switch (Q1): Controls AC input power to the UPS system during online (normal) operation.
•H Levelers: The levelers provide long-term support for the UPS system.
•I Casters: The casters are designed for small position adjustments within the final installation location only; they are not designed for moving
the UPS system over longer distances. The casters are not designed to provide long-term support for the UPS system after final installation.
Use the levelers to provide long-term support.
7
L M
K
N
A RY
N
P
IM I
L
H H
E
I I
R
Fig 1.2.3b SU40KX rear
•H
•I
•J
P
Levelers: The levelers provide long-term support for the UPS system.
Casters: The casters are designed for small position adjustments within the final installation location only; they are not designed for moving
Accessory Slot: Remove the cover panel to install a Tripp Lite SNMPWEBCARD accessory. The SNMPWEBCARD accessory provides an
Ethernet interface for the UPS system and enables remote monitoring and control via SNMP, Web browser or telnet. Call +1 773 869 1234 for
more information about the SNMPWEBCARD accessory.
•K RS-232 Serial Communications Port: This DB9 port connects the UPS system to compatible workstations or servers, enabling automatic
shutdown during extended blackouts and monitoring of operating and power conditions.
•L Parallel Redundancy Port: This DB9 port connects the UPS system to another UPS system of identical type and capacity for use in a parallel
redundancy (1+1) configuration. (See sections 1.5 and 1.8 for more information.)
•M Input Dry Contact Interface: This interface receives dry contact signals that allow the UPS system to receive commands and monitor
external battery conditions.
•N Output Dry Contact Interface: This interface allows the UPS system to send information via dry contact communications. (See section 3.3
for more information.)
•O Internal Battery Circuit Breaker Switch (SU20KX and SU40KX only): Controls the input/output power of the UPS system’s internal
batteries.
•P Terminal Block Cover: Remove the terminal block cover to access the UPS system’s input, bypass input, external battery cabinet, output and
grounding connection terminals. Wiring conduits pass through the circular knockouts in the terminal block cover. (See section 1.8 for more
information, including a detailed diagram of the terminal block.)
8
A RY
E
D
I N F
G
E L IM
P R
H I H
Fig 1.2.3c SU40K front

•A Control Panel: The control panel allows the operator to monitor and control the UPS system. (See section 1.2.2 for more information.)
•B Internal Power Modules: 20kVA internal power modules can be replaced in the field without powering down connected equipment loads. The
number of internal power modules varies by model. The internal power modules are capable of N+1 redundancy.
•C Internal Battery Pack Compartment (SU40K only): Internal batteries must be connected by a qualified electrician. (See section 4 for more
information.)
•D Output Circuit Breaker Switch (Q4): Controls AC output power.
•E Manual Bypass Circuit Breaker Switch (Q3): Controls AC input power to the UPS system during manual bypass operation.
•F Bypass Input Circuit Breaker Switch (Q2): Controls AC input power to the UPS system during auto bypass operation.
•G Main Input Circuit Breaker Switch (Q1): Controls AC input power to the UPS system during online (normal) operation.
9
J
M
L
K
N
A RY
N
P
IM I
R E L
P I
H H
Fig 1.2.3d SU40K rear
•J Accessory Slot: Remove the cover panel to install a Tripp Lite SNMPWEBCARD accessory. The SNMPWEBCARD accessory provides an
Ethernet interface for the UPS system and enables remote monitoring and control via SNMP, Web browser or telnet. Call (773) 869-1234 for
•K RS-232 Serial Communications Port: This DB9 port connects the UPS system to compatible workstations or servers, enabling automatic
•L Parallel Redundancy Port: This DB9 port connects the UPS system to another UPS system of identical type and capacity for use in a parallel
•M Input Dry Contact Interface: This interface receives dry contact signals that allow the UPS system to receive commands and monitor
•N Output Dry Contact Interface: This interface allows the UPS system to send information via dry contact communications. (See section 3.3
•O Internal Battery Circuit Breaker Switch (SU40K only): Controls the input/output power of the UPS system’s internal batteries.
•P Terminal Block Cover: Remove the terminal block cover to access the UPS system’s input, external battery cabinet, output and grounding
connection terminals. Wiring conduits pass through the circular knockouts in the terminal block cover. (See section 1.8 for more information,
including a detailed diagram of the terminal block.)
10
A RY
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IM
C
R E L
P
D D
E
Fig 1.2.3e SU80K front
•A Control Panel: The control panel allows the operator to monitor and control the UPS system. (See section 1.2.2 for more information.)
•B Internal Power Modules: 20kVA internal power modules can be replaced in the field without powering down connected equipment loads. The
number of internal power modules varies by model. The internal power modules are capable of N+1 redundancy.
•C Main Input Circuit Breaker Switch (Q1): Controls AC input power to the UPS system during online (normal) operation.
•D Levelers: The levelers provide long-term support for the UPS system.
•E Casters: The casters are designed for small position adjustments within the final installation location only; they are not designed for moving
11
F
I
H G
J
A RY
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IM
L M N
R E L
P K
D E D
Fig 1.2.3f SU80K rear
Note: Individual models may vary from diagrams. Unit shown with breaker guard removed.
•D Levelers: The levelers provide long-term support for the UPS system.
•E Casters: The casters are designed for small position adjustments within the final installation location only; they are not designed for moving
•F Accessory Slot: Remove the cover panel to install a Tripp Lite SNMPWEBCARD accessory. The SNMPWEBCARD accessory provides an
Ethernet interface for the UPS system and enables remote monitoring and control via SNMP, Web browser or telnet. Call (773) 869-1234 for
•G RS-232 Serial Communications Port: This DB9 port connects the UPS system to compatible workstations or servers, enabling automatic
•H Parallel Redundancy Port: This DB9 port connects the UPS system to another UPS system of identical type and capacity for use in a parallel
•I Input Dry Contact Interface: This interface receives dry contact signals that allow the UPS system to receive commands and monitor
•J Output Dry Contact Interface: This interface allows the UPS system to send information via dry contact communications. (See section 3.3
•K Terminal Block Cover: Remove the terminal block cover to access the UPS system’s input, external battery cabinet, output and grounding
connection terminals. Wiring conduits pass through the circular knockouts in the terminal block cover. The UPS system includes alternate
circular knockouts in the bottom panel. (See section 1.8 for more information, including a detailed diagram of the terminal block.)
•L Bypass Input Circuit Breaker Switch (Q2): Controls AC input power to the UPS system during auto bypass operation.
•M Manual Bypass Circuit Breaker Switch (Q3): Controls AC input power to the UPS system during manual bypass operation.
•N Output Circuit Breaker Switch (Q4): Controls AC output power.
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1.3 Operating Principles

1.3.1 System Layout
Q3
Manual Bypass
Circuit Breaker
Manual Input
Bypass Input
Q2
Bypass Input
Circuit Breaker STS
Main
Q1 20kVA/3U POWER MODULE Q4 LOAD
MAIN Main Input Output
Circuit Breaker Circuit Breaker
20kVA/3U POWER MODULE
RY
A
BATTERY
I N
Fig 1.3.1a System Block Diagram for KX models
IM
Q3
L
Manual Bypass
Circuit Breaker
E
Manual Input
P R MAIN Q2 XFMR
Bypass Input
Q1
Main Input
Bypass Input

STS
XFMR
Q4
Output
LOAD
20kVA/3U POWER MODULE Circuit Breaker
BATTERY
Fig 1.3.1b System Block Diagram for K and KTV models
The SU-Series 3-Phase UPS is configured with 3-phase 20kVA power modules that can be paralleled for redundancy or capacity upgrades. Each
KX- (Figure 1.3.1a), K- , and KTV-series (Figure 1.3.1b) UPS includes three key functions:
1) A central bypass static switch, which causes a critical load to automatically bypass any overload or fault conditions that occur.
2) A maintenance bypass switch, which eliminates UPS faults by supplying a critical load.
3) A matched transformer, which increases and decreases the input/output voltage
1.3.2 Internal Battery Layout

B+ N B-
12Vdc, 20pcs 12Vdc, 20pcs
Fig 1.3.2a Battery Strings
An internal battery pack (number of packs vary by model) supplies the UPS system with battery backup power. Each internal battery pack consists
of 40 12Vdc VRLA batteries arranged in two strings: one string of 20 positive batteries (black cable) and one string of 20 negative batteries (red
cable). The two strings are connected by a neutral (N) point (Figure 1.3.2a).
13
1.3 Operating Principles (continued)

1.3.3 Power Module Layout
R U
S V
INPUT OUTPUT
T W
N N
BATTERY Charger
Fig 1.3.3a Power Module Block Diagram
The SU-Series 3-Phase UPS double-conversion power modules consist of three components (Figure 1.3.3a):
1) An AC/DC converter
Y
2) An AC/DC inverter
R
3) A charger
A
The power module’s 3-phase, 4-wire input runs A/C current through the AC/DC converter to generate regulative dual DC bus (±370Vdc). During
N
backup mode, this current is provided by battery power.
I
The dual DC bus then runs through the AC/DC inverter to generate a pure sine wave of AC power (3-phase, 4-wire). The DC bus also charges the
dual battery strings by running current through the charger. Each power module has a maximum charge current of 5 A.
L
1.4 Opening and Closing the Unit
[PENDING]
E IM
P R
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1.5 Operating Modes

This section provides a basic description of the UPS system’s operating modes. For more information about switching between operating modes,
refer to Section 1.6 – Start-Up, Shutdown and Bypass.
1.5.1 Online (Normal) Mode (Single UPS)

In online (normal) mode, the UPS system’s rectifier converts incoming
AC utility power to DC power that charges the batteries and supplies the
inverter. The inverter transforms the DC power to precision-regulated,
pure sine wave AC power that supports the operation of connected
equipment. This dual conversion technology isolates connected
equipment from all power problems and ensures that connected
equipment receives ideal power at all times.
Y
1.5.2 Battery Backup Mode (Single UPS)
R
When a blackout or other extreme power event occurs, the UPS system
automatically switches from normal mode to battery backup mode. The
UPS system’s batteries (internal and/or external) provide emergency DC
power to the inverter. The inverter transforms the DC power to precision-
I
regulated, pure sine wave AC power that supports the operation of
connected equipment.
NA
E L
1.5.3 Auto Bypass Mode (Single UPS) IM
P R
If the inverter malfunctions due to excessive temperature, overload,
output short circuit, abnormal voltage or battery problems, the inverter
will shut down. If the UPS system detects a bypass (reserve) power
source that conforms to normal parameters, then the UPS system
automatically switches to auto bypass mode to continue supplying power
to connected equipment. When all problems are eliminated, the UPS
system switches back to online (normal) mode automatically.
1.5.4 Manual Bypass Mode (Single UPS)

If UPS system maintenance or repair is required, you can bypass
the UPS system and enable bypass (reserve) power manually. After
confirming that bypass (reserve) power is present, switch the UPS
system into manual bypass mode. This allows service technicians to
perform maintenance or repair jobs without interrupting the flow of AC
power to connected equipment. Warning: The UPS system must be
de-energized completely before performing maintenance or repair
by shutting it down completely after switching it to manual bypass
mode.
15
1.5 Operating Modes (continued)

1.5.5 Online Mode (Parallel UPS)
Parallel redundancy (1+1) provides UPS system redundancy or increased
total capacity. Under parallel redundancy, the total load is shared by
two UPS systems. If one of the UPS systems malfunctions, the total
connected equipment load is supported by the remaining UPS system. If
the total load exceeds the capacity of the remaining UPS system, it will
switch to auto bypass mode.
A RY
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IM
1.5.6 Battery Backup Mode (Parallel UPS)
Similar to on battery backup mode for a single UPS system (Section
L
1.5.2), except the total connected equipment load is shared by the parallel
E
(1+1) UPS systems.
P R
1.5.7 Auto Bypass Mode (Parallel UPS)
Similar to auto bypass mode for a single UPS system (Section 1.5.3),
except with parallel (1+1) UPS systems.
16
1.5 Operating Modes (continued)
1.5.8 Manual Bypass Mode (Parallel UPS)

Similar to manual bypass mode for a single UPS system (Section 1.5.4),
except with parallel (1+1) UPS systems. Note: Both UPS systems must
be switched into manual bypass mode.
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1.5.9 Hot Standby Mode (Parallel UPS)
For added fault-tolerance, the redundant UPS system acts as the bypass
R E L
(reserve) power source for the main UPS system.
17
1.6 Start-Up, Shutdown and Bypass

Warning: The UPS system’s output voltage is set at 220/380V by default. If you require output voltage of 230/400V or 240/415V, you must
change the UPS system’s output voltage by accessing the output setup menu described in Section 10-9 of the owner’s manual. You must
place the UPS system in bypass mode before changing the output voltage. Do not connect your equipment to the UPS system’s output until
you have set the proper parameters.
1.6.1 Control Panel and Breaker Diagrams

•A “NORMAL” LED E F I K
•B “BATTERY” LED A
•C “BYPASS” LED B
G
•D “FAULT” LED C
•E LCD Status Screen D
Y
•F “ESC” (Escape) Button H J
1
R
•G Scroll Buttons ( and )
Control Panel
A
•H Enter Button ( )
N
•I ON Button
•J
•K
•L
OFF Button
“EPO” (Emergency Power Off) Button
Output Circuit Breaker Switch
IM I L M N O
•M
•N
R E L
Manual Bypass Circuit Breaker Switch
Bypass Input Circuit Breaker Switch 2
Output Manual
Bypass
Bypass
Input
Main
Input
P
•O Main Input Circuit Breaker Switch Circuit Breaker Switches (UPS System Front Panel)
1.6.2 Preliminary Checklist (Single UPS)

• All circuit breaker switches should be off, including the breaker of the external battery cabinet (if present).
• Confirm that no voltage potential exists between Neutral and Ground.
• Confirm that the input power source matches the rating (voltage, frequency and phase) of the UPS system.
Note: After start-up, the UPS system will perform a brief self-test and display the results on the LCD screen. After a successful self-test, the UPS
system will provide AC power to the connected equipment load.
1.6.3 Standard Start-Up Procedure (Single UPS)

•1 If there is an external battery cabinet connected, switch on the
circuit breaker A of the external battery cabinet.
•2 Confirm that the manual bypass circuit breaker switch A is off.
Output Manual Bypass Main

Bypass Input Input
2
18
1.6 Start-Up, Shutdown and Bypass (continued)

1.6.3 Standard Start-Up Procedure (Single UPS) (continued)
•3 Switch on the output circuit breaker switch A and bypass input
circuit breaker switch B . After a brief initialization process, the
LCD screen will show “ON AUTO BYPASS”, the “BYPASS”
LED will illuminate and UPS system output will be supplied by the A B
bypass (reserve) power source.

Bypass Input Input
3
•4 Switch on the main input circuit breaker switch A . If the AC input
power source is normal, the UPS system is ready for start-up.
A RY A
I 4
N
Output Manual
Bypass
Bypass
Input
Main
Input
IM
•5 Press the ON button A for 3 seconds (until you hear a beep), then
A
release the button. The inverter will activate and synchronize with
L
the bypass source, then automatically switch from auto bypass
E
(reserve) mode to online (normal) mode. The “BYPASS” LED will
darken and the “NORMAL” LED will illuminate.
P R
1.6.4 Battery Start-Up Procedure (Single UPS)
5
Note: The battery must be at least partially charged for this operation to succeed.
•1 If there is an external battery cabinet connected, switch on the
circuit breaker A of the external battery cabinet.
•2 Confirm that the manual bypass circuit breaker switch A is off.

Bypass Input Input
2
•3 Press the ON button A for 3 seconds (until you hear a beep), then
A
release the button. The inverter will activate and use stored DC
battery power to supply AC power to connected equipment. The
“BATTERY” LED will illuminate.
3
19

1.6.5 Manual Bypass Procedure (Single UPS)
Warning: Placing the UPS system in manual bypass will disable the inverter and power all loads from the manual bypass (reserve) source,
but the UPS system will still be energized. Before performing maintenance or repair on the UPS system, shut down and de-energize the
UPS system completely by following the steps in Section 1.6.6. Although connected equipment loads will be powered by the bypass (reserve)
power source, they will not receive battery backup in the event of a utility power failure.
•1 When the UPS system is in online (normal) mode, press the ON A
button A for 3 seconds (until you hear a beep), then release the
button. The inverter will automatically switch to bypass mode and
the “BYPASS” LED will illuminate.
Y
1
R
•2 Switch on the manual bypass circuit breaker switch A , then switch
A
off the output circuit breaker switch B .
I
B
N A
E L IM 2
Output Manual
Bypass
Bypass
Input
Main
Input
R
1.6.6 Shutdown Procedure (Single UPS)
P
Warning: The UPS system shutdown procedure will eliminate the AC power output for all loads. Before shutdown, confirm that all loads
are turned off or place the UPS system in manual bypass mode to keep loads powered by the reserve (bypass) power source.
•1 Press the OFF button A for 3 seconds (until you hear a beep), then
release the button. If the UPS system is in online (normal) mode, it
will switch to bypass mode. If the UPS system is in battery backup
mode, the inverter will shut down and AC output power will be
interrupted.
1 A
•2 Switch off the main input circuit breaker switch A .

Bypass Input Input
2
•3 Switch off the bypass input circuit breaker switch A .

3 Bypass Input Input
20

1.6.6 Shutdown Procedure (Single UPS) (continued)
•4 Confirm that the UPS system is off and that all main output circuits
are off. If the UPS system is connected to an external battery
cabinet, turn off the external battery cabinet circuit breaker switch
A. A
•5 Switch off the output circuit breaker switch A . If the AC input

power source is normal, the UPS system is ready for start-up.
Y
Note: If the UPS system remains off for an extended period of time, it
A
should be turned on periodically to allow the batteries to recharge. The
UPS system should be turned on and the batteries should be recharged
at least one uninterrupted 24-hour period every 3 months. Failure
to recharge the batteries periodically may cause irreversible battery
NA R
I
damage. 5 Bypass Input Input
IM
1.6.7 Preliminary Checklist (Parallel UPS)
L
Warning: Parallel redundancy requires exactly two UPS systems (1+1 redundancy ). Do not attempt to link more than two UPS systems
via parallel redundancy. The UPS systems must have the same rating and capacity for parallel redundancy installation. Attempting to link
E
dissimilar UPS systems will damage the UPS systems and create a serious risk of personal injury and property damage.
R
• All circuit breaker switches should be off, including the breakers of the external battery cabinets.
P
• Confirm that no voltage potential exists between Neutral and Ground.
• Confirm that the input power source matches the rating (voltage, frequency and phase) of the UPS systems.
• You must use the control panel to set the parallel ID numbers of the UPS systems to be 1 and 2. See section 10-11 of the owner’s
manual for information about setting the parallel ID numbers.
Note: After start-up, the UPS systems will perform a brief self-test and display the results on the LCD screen. After a successful self-test, the UPS
systems will provide AC power to the connected equipment load.
1.6.8 Start-Up Procedure (Parallel UPS)

•1 Connect the parallel redundancy cable A to the DB9 parallel
redundancy port B of each UPS system.
B
B A
1
•2 If the UPS systems have external battery cabinets connected, switch
on the external battery cabinet circuit breaker switch A of each
battery pack.
A
21

1.6.8 Start-Up Procedure (Parallel UPS) (continued)
•3 Switch on the bypass input circuit breaker switch A of each
UPS system. After a brief initialization process, the LCD screen
will show “ON AUTO BYPASS” and the “BYPASS” LED will
illuminate. A

Bypass Input Input
3
•4 Switch on the main input circuit breaker switch A of each UPS

system.
A RY A
N
I
Bypass Input Input
4
IM
•5 Press the ON button A of one of the UPS systems for 3 seconds A
(until you hear a beep), then release the button. The inverter will
L
activate and synchronize with the bypass source. Press the ON
E
button for the other UPS system for 3 seconds (until you hear a
beep), then release the button. When the inverter of each UPS
R
system is operating normally, they will automatically switch from
P
auto bypass (reserve) mode to online (normal) mode at the same
time. The “BYPASS” LED will darken and the “NORMAL” LED
will illuminate. 5
•6 Check the output voltage of each UPS system. The phase deviation
between each UPS system should be less than 5V. If the phase
deviation is within the acceptable range, switch on the output
circuit breaker switch A of each UPS system. Note: For more A
information on checking the output voltage of each UPS system,
see section 10-6 of the owner’s manual.

Bypass Input Input
6
1.6.9 Shutdown Procedure (Parallel UPS)
Warning: The UPS system shutdown procedure will eliminate the AC power output for all loads. Before shutdown, confirm that all loads
are turned off or place the UPS systems in manual bypass mode to keep loads powered by the bypass (reserve) power source.
•1 For the UPS system you wish to shut down, press the OFF button
A for 3 seconds (until you hear a beep), then release the button.
If the other UPS system can support the connected equipment
loads alone, the UPS system that was turned off will shut down its
inverter and its LCD screen will read “LOAD NOT POWERED”.
The other UPS system’s LCD screen will read “ONLINE MODE”.
If the total connected equipment load is too large to be handled
by a single UPS system, both UPS systems will shut down their
inverters and switch to bypass mode, and their LCD screens will 1 A
read “ON AUTO BYPASS.”
•2 For the UPS system you wish to shut down, switch off the main
input circuit breaker switch A , then switch off the output circuit
breaker switch B . B A

Bypass Input Input
2
22

1.6.9 Shutdown Procedure (Parallel UPS) (continued)
•3 For the UPS system you wish to shut down, switch off the bypass
input circuit breaker switch A .

Bypass Input Input
3
•4 When the UPS system is completely shut down, the LCD screen
will be completely off. If the UPS systems have external battery
cabinets connected, switch off the external battery cabinet circuit
A
breaker switch A of each battery pack.
Note: If the UPS system remains off for an extended period of time, it
should be turned on periodically to allow the batteries to recharge. The
UPS system should be turned on and the batteries should be recharged
at least one uninterrupted 24-hour period every 3 months. Failure
A RY
I
to recharge the batteries periodically may cause irreversible battery
damage.
4
N
IM
1.6.10 Manual Bypass Procedure (Parallel UPS)
L
Warning: When the UPS system is in manual bypass, the inverter shuts down. Connected equipment loads are powered by the bypass
(reserve) power source and will not receive battery backup during a utility power failure.
•1
P E
For the first UPS system you wish to shut down, press the OFF
R
button A for 3 seconds (until you hear a beep), then release
the button. If the other UPS system can support the connected
equipment loads alone, the UPS system that was turned off will
shut down its inverter and its LCD screen will read “LOAD NOT
POWERED”. The other UPS system’s LCD screen will read
“ONLINE MODE”. If the total connected equipment load is too
large to be handled by a single UPS system, both UPS systems
will shut down their inverters and switch to bypass mode, and their 1 A
LCD screens will read “ON AUTO BYPASS”. Repeat step 1 for
the second UPS system you wish to shut down.
•2 Switch off the main input circuit breaker switch A of each UPS
system. A

Bypass Input Input
2
•3 Confirm that both UPS systems are shut down, then switch on the
manual bypass input circuit breaker switch A of each UPS system.
The bypass (reserve) power source will power the loads and the
LCD screen will read “ON MANUAL BYPASS.” A

Bypass Input Input
3
•4 Switch off the bypass input circuit breaker switch A and the output
circuit breaker switch B of each UPS system. The LCD screen
will turn off completely.
B A

Bypass Input Input
4
23

1.6.10 Manual Bypass Procedure (Parallel UPS) (continued)
•5 If the UPS systems have external battery cabinets connected, switch
off the external battery cabinet circuit breaker switch A of each
battery pack. A
5
•6 In this mode, only the output circuit breaker switch A and the
terminal block B contain hazardous voltage, allowing qualified
service personnel to perform maintenance or repair. Note:
B
Y
Qualified service personnel may prefer to de-energize the UPS
systems completely, depending on local codes and the nature of the A
maintenance or repair.
NA R
1.6.11 Switching from Manual Bypass to Normal Mode (Parallel UPS)
IM
•1 If the UPS systems have external battery cabinets connected, switchI 6
battery pack.
R L
off the external battery cabinet circuit breaker switch A of each
E
A
•2
P
Switch on the bypass input circuit breaker switch A and the output
circuit breaker switch B of each UPS system.
1
B A
•3 Confirm that both UPS systems are shut down, then switch off the Output Manual Bypass Main
manual bypass input circuit breaker switch A of each UPS system. 2 Bypass Input Input
The LCD screen will read “ON AUTO BYPASS.”

•4 Switch on the main input circuit breaker switch A of each UPS
system.
•5 Press the ON button A of the first UPS systems for 3 seconds A
(until you hear a beep), then release the button. Press the ON button
for the second UPS system for 3 seconds (until you hear a beep),
then release the button. When the inverter of each UPS system is
operating normally, they will switch to online (normal) mode at the Output Manual Bypass Main
Bypass Input Input
same time. 3

Bypass Input Input
4 5
24
1.7 Printed Circuit Boards (PCB)

Table 1.7a lists the printed circuit boards present in each UPS system:
SU80KX
SU80K SU60KX SU40KX
SU80KTV SU60K SU40K SU20KX PCB name P/N Description
TOP
V V V V NH-SYS-LCD 16-5505001323 Circuit for LCM, Circuit for LED and Function Key
V V V V NH-SYS-R 16-5505001327 Circuit for RS232, Output Dry Contact, Parallel Port,
Connector to connect with each Power Module, Circuit for
2 Slots
V V V V NH-SYS-X 16-5505001319 Circuit for REPO, Input Dry Contact and Circuit for sense
External Battery Cabinet Temperature
V V V V NH-SYS-M 16-5505001321 System MCU and Control Circuit
V
V
V
V
V
V
V
V
NH-SYS-P
NH-SYS-B
16-5505001325
16-5505001317
Y
Auxiliary Power for System, Detect Circuit for Voltage and
R
Current
A
EMI Filter for Battery Input
N
V V V V NH-SYS-LA 16-5505001322 Input EMI Filter for each Power Module
V
V
V
V
V
V
I
NH-SYS-LB
IM
NH-SYS-LC
NH-SYS-LD
16-5505001353
16-5505001354
16-5505001355
Input EMI Filter for each Power Module
R E L
V
V V NH-SYS-SA
NH-SYS-S
BOTTOM
16-5505001370
16-5505001326
Driver Circuit for Bypass SCR
Driver Circuit for Bypass SCR
P V
V (2pcs)
V (2pcs)
V
V
V
V (2pcs)
V (2pcs)
V
V
V V NH-SYS-FC
NH-SYS-F1(BYP)
NH-SYS-F1(MAIN)
NH-SYS-F2(MAIN)
NH-SYS-F2(BYP)
16-5505001349
16-5505001371
16-5505001371
16-5505001373
16-5505001374
Output EMI Filter
Input EMI Filter for Bypass
Input EMI Filter for Main
Input EMI Filter for Bypass
Input EMI Filter for Main
V V NH-SYS-F3 16-5505001372 Circuit for Surge suppress
V (2pcs) V (2pcs) NH-SYS-FA 16-5505001347 Input EMI Filter
V V V V NH-SYS-FB 16-5505001346 Circuit for Bypass Back-feed Detect
Table 1.7a
25
1.7 Printed Circuit Boards (PCB) (continued)
1.7.1 PCB Location (System)

1.7.1.1 KX Models
SU20KX and SU40KX:
X LA and LB
FA (BYP)
FB M
P
A RY
I N B
E L IM
P R FA (MAIN)
SA
LCD
O/P CT BYPASS SCR FC
26
1.7.1 PCB Location (System) (continued)

1.7.1.1 KX Models (continued)
SU60KX and SU80KX:
X LA, LB, LC, LD
F1 (BYP)
F3 FB
A R
M
PY
I N
E L IM B
P R F1 (MAIN) F2 (BYP) F2 (MAIN) LCD
O/P CT S
PC
27

1.7.1.2 K Models
SU40K:
X LA, LB
FA (BYP) FA (MAIN) FB
A RY
I N
E L IM
P R O/P
Transfer
I/P
Transfer P LCD
B
SA
Bypas SCR FC
O/P CT
28

1.7.1.2 K Models (continued)
SU60K:
X LA, LB, LC
A RY
N
P
IM I
F1 (BYP) F3 FB
R E L
P I/P Tx
F1 (MAIN)
O/P Tx
F2 (MAIN)
F2 (BYP)
LCD B
Bypas SCR S
O/P CT FC
29

1.7.1.2 K Models (continued)
SU80K:
LA, LB, LC, LD B
M
F1(BYP) F2 FB P
A RY
I N
E L IM
P R O/P Tx
I/P Tx
F1(MAIN) F2(BYP)
Bypass SCR
F2(MAIN)
S
LCD
O/P CT FC
30
1.7.2 PCB Location (Power Module)
PCB Board Name Description

NH-PM-A Rectifier of Phase R and S, Inductance and Switching Devices of DC-DC Converter, Bus Capacitors and Battery SCR
circuit
NH-PM-K Rectifier of Phase T and S, Inductance and Switching Devices of DC-DC Converter, Bus Capacitors and Battery SCR
circuit
NH-PM-C Charger
NH-PM-P Auxiliary Power
NH-PM-M Control Circuit for PFC and Charger
NH-PM-DSP(PFC) DSP Chip (Assemble on NH-PM-M Board)
Y
NH-PM-B Switching Devices of Inverter (Phase T) and Bus Capacitors
R
NH-PM-D Switching Devices of Inverter (Phase R and S) and Bus Capacitors
A
NH-PM-L LC Filter of Inverter, Current Sensor and Static Switch Circuit of Inverter
N
NH-PM-N Control Circuit for Inverter
I
NH-PM-DSP(INV) DSP Chip (Assemble on NH-PM-N Board)
IM
NH-PM-H1 External Connector of Power Module AC Input
NH-PM-H2 External Connector of Power Module Battery Input
L
NH-PM-H3 External Connector of Power Module AC Output
P R E N
H3
H2
H1
L
Fig 1.7.2a
A
M
Fig 1.7.2b
33
1.8 Block and Wiring Diagrams (continued)
1.8.1 KX Models
Input: 3-phase 4-wire 230/380Vac
Output: 3-phase 4-wire 230/380Vac
The SU20KX (Figure 1.8.1a) has a model rating of 20kVA UPS and contains one power module and 40 internal batteries (which can be increased to
80, if necessary). (See Figure 1.8.1b for wiring.)
Q3
Manual Bypass
Circuit Breaker
Manual Input
Bypass Input
Q2
Bypass Input
Y
STS
Circuit Breaker
R
MAIN Main
INPUT Q1 20kVA/3U POWER MODULE Q4 LOAD
A
Main Input Output
Circuit Breaker
N
Circuit Breaker
I
EXTERNAL EMPTY
BATTERY
IM
12V, 9AH, 10PCS 12V, 9AH, 10PCS
Q5
L
12V, 9AH, 10PCS 12V, 9AH, 10PCS
E
EMPTY EMPTY
R
EMPTY EMPTY
P
(See Figure 1.8.1d for wiring.)
Q3
Manual Bypass
Circuit Breaker
Fig 1.8.1a SU20KX Block Diagram
The SU40KX (Figure 1.8.1c) has a model rating of 40kVA UPS and contains two power modules and 80 internal batteries.
Manual Input
Bypass Input
Q2
Bypass Input
STS
Circuit Breaker
MAIN Main
INPUT 20kVA/3U POWER MODULE Q4 LOAD
Q1
Main Input Output
EXTERNAL 20kVA/3U POWER MODULE
BATTERY
12V, 9AH, 10PCS 12V, 9AH, 10PCS

Q5
12V, 9AH, 10PCS 12V, 9AH, 10PCS
12V, 9AH, 10PCS 12V, 9AH, 10PCS
12V, 9AH, 10PCS 12V, 9AH, 10PCS
Fig 1.8.1c SU40KX Block Diagram
34
2 Theory of Operation (continued)
2.2 DC Auxiliary Power Circuit (continued)
Located at NH-SYS-M board (System MCU and Control Circuit)
RM42 RM22
5VS RM43 AUXON AUX-ON
K-ON KEY_ON (64) RM26

(21) AUXOFF AUX-OFF
CM24
(44)
G1
(a) The input of DC auxiliary power circuit is from positive battery.

(b) MCU detects the “on” key (on LCD board) status through KEY-ON(21)
(c)
(d) If AUXOFF (44) is high during backup mode, DC auxiliary power will be off.
A RY
When AC auxiliary power circuit is activated and battery is present, AUXON (64) is high and DC auxiliary power circuit will be on.
2.3 Auxiliary Power Failure Detection
I N
IM
Located at NH-SYS-P board (Auxiliary Power for System, Detect Circuit for Voltage and Current)
L
DP11
RP20
E
+12VS
R
RP18
+12VB
QP8
P
ZDP5
RP19 AUX-FAIL
G1 DP12
RP23
+12VS
RP21 QP10
+12VP QP9 RP24
ZDP6
RP22
G1 G1
RM34
5VS RM35
AUX-FAIL AUXFAIL
CM23 (71)
G1
+12VP is from AC auxiliary power and +12VB is from DC auxiliary power. During AC mode, +12VP and +12VB should both be live. If one or
both of them fails, MCU can detect auxiliary power failure through AUXFAIL (71) (low active).
51
2.4 Output Current Detection
CP25
RP119
RP120 CP26
OPCT_R- -12VS G1
RP121 RP122
11
CNP11
1 OPCT_R+ 2
(W18) 2 OPCT_R-
1
IoutR
3
RP125 RP124 CP89 UP19A
RP126
4
RP130 CP90
OPCT_R+ +12VS G1
G1
RP135
Y
CP91
OPCT_S- RP136
R
RP137 RP138
CNP12
A
1 OPCT_S+ 9
(W19) 2 OPCT_S- 8 IoutS
10
N
RP140 CP92 UP19C
I
RP141
RP142
RP146
OPCT_S+
IM
G1
L
RP147 CP93
OPCT_T-
E
RP148
RP150 RP151
CNP13
R
1 OPCT_T+ 13
(W20) 14
P
2 OPCT_T- 12 IoutT
RP156 RP155 CP94 UP19D

RP157
RP158
OPCT_T+
G1
5VS 5VS 5VS

2
RM25 RM44 RM58

DM3 DM7 DM13
IoutR IoutS IoutT
RM33 3 RM47 3 RM61 3
Iout_R Iout_S Iout_T
(101) (103) (90)
CM22 CM25 CM30
1
G1 G1 G1
(a) Connectors CNP11, CNP12 and CNP13 connect to 3 Output CT individually.

(b) MCU detects 3-phase output currents through Iout_R (101), Iout_S (103) and Iout_T (90). The output current could be bypass current or in-
verter current, depending on the operation mode.
52
2.5 Input Voltage Detection
CP78 CP83
RP159 RP160
RP161 RP162 RP163 6 UP18B RP164 RP165 RP166 6 UP20B

BYP/R 7 IP/R 7
RP167 RP168 RP169 VbypR RP170 RP171 RP172 VinR
CNP7 IP/R BYP/N 5 IP/N 5
1
2
3 IP/S RP173 RP174
4
5 IP/T
6 CP95 CP86
7 IP/N G1 G1
CP81 CP87
CNP8 RP175 RP176
Y
1 BYP/R
2 RP177 RP178 RP179 9 UP18C RP180 RP181 RP182 9 UP20C
3 BYP/S BYP/S 8 IP/S 8
R
4 10 VbypS 10 VinS
5 BYP/T
6
A
7 BYP/N CP82 CP88
N
RP183 RP184
I
RP185 RP186 RP187 13 UP18D RP188 RP189 RP190 13 UP20D
BYP/T 14 IP/T 14
VbypT VinT
IM
12 12
L
P R E VbypR
5VS
DM1
RM27
5VS
RM23
RM30
QM1
BYPZO_R
(12)
VinR
5VS
DM2
RM28
5VS
RM24
RM31
QM2
INPZO_R
(14)
2
RM36 CM20 RM37 CM21

DM5 RM38 DM6 RM39
RM40 3 RM41 3 Vin_R
Vbyp_R Vin_R
(89) G1 (92) G1
1
G1 G1
5VS 5VS 5VS 5VS

2
RM50 DM9 RM63 DM16 RM51 DM11 RM64 DM17

VbypS VbypT VinS VinT
3 3 3 3
Vbyp_S Vbyp_T Vin_S Vin_T
RM54 (91) RM67 (93) RM53 (94) RM68 (96)
1
G1 G1 G1 G1
(a) MCU detects RMS value of bypass 3-phase voltage via Vbyp_R (89), Vbyp_S (91) and Vbyp_T (93).
(b) MCU detects RMS value of main input 3-phase voltage via Vin_R (92), Vin_S (94) and Vin_T (96).
(c) MCU detects the bypass frequency and zero crossing via BYPZO_R (12) at falling edge.
(d) MCU detects the main input frequency and zero crossing via INPZO_R (14) at falling edge.
53
2.6 Output Voltage Detection
CP73
RP123
RP127 RP128 RP129 6 UP17B

OP/R
7 VoutR
RP131 RP132 RP133 5
OP/N
RP134
CNP9 OP/R
Y
1 CP72
2 G1
R
3 OP/S CP76
4
A
5 OP/T
6 RP139
N
7
I
OP/N RP143 RP144 RP145 9 UP17C
OP/S
8 VoutS
IM
10
L
CP77
P R E OP/T

RP152 RP153 RP154 13
12
UP17D
RP149
14
VoutT
5VS 5VS 5VS

2
RM29 DM4 RM45 DM8 RM59 DM14

VoutR VoutS VoutT
RM32 3 3 RM60 3
Vout_R Vout_S Vout_T
(95) RM46 (97) (99)
1
G1 G1 G1
(a) MCU detects RMS value of 3-phase output voltage via Vout_R (95), Vout_S (97) and Vout_T (99).
54
2.7 Battery Voltage Detection
CP57
RP90
-12VS CP79
G1
4
RP94 RP95 RP96 2 UP10A
1
RP99 RP100 RP101 Vbatt+
BAT+ 3
Y
CP58
R
8
RP102 CP80
+12VS
I
G1
NA CP59
G1
IM
RP106
L
RP108 RP109 RP110 6 UP10B
BAT-
7
E
RP114 RP115 RP116 Vbatt-
5
P R
RP118
G1
CP60
5VS 5VS
Vbatt-
2
Vbatt+
RM49 RM62
DM10 DM15
3 3
Vbatt_+ Vbatt_-
(98) (100)
RM55 CM28 RM70 CM32
1
G1 G1
(a) MCU detects battery voltage via Vbatt_+ (98) and Vbatt_- (100).
55
2.8 Bypass SCR Short-Circuit Detection
Located at NH-SYS-FB board (Circuit for Bypass Back-Feed Detect)
RFB1 BKFD_R
CTFB1
QFB1
R RFB2
CFA22 SCCT_R+ DFB1

CFB18 RFB7
CTFB2
S RFB3 BKFD_S
QFB2
RFB4
CFA18 SCCT_S+
Y
CNFB13 DFB2
CFB19 RFB8
R
1 BKFD_R
2 BKFD_S
3 BKFD_T
A
4
N
CTFB3
I
RFB5
T BKFD_T
QFB3
RFB6
IM
CFA12 SCCT_T+
DFB3
L
CFB20 RFB9
N
R E
P +12VS
RP34 RP33
-12VS
CP63
G1
SCRST_R
11
2 UP18A DP13
1 RP35
QP13
BKFD_R 3
4
CP64 CP65 RP37

RP38
CP62 +12VS G1
RP86
+12VS
RP88 RP87
CP84 G1
-12VS
G1 SCRST_S
11
2 UP20A DP15
BKFD_S RP89
1 QP15
3
4
CP68 RP92
RP93
CP67 +12VS
RP98 CP85 G1
+12VS
RP103 CP74 G1
RP104 -12VS
G1 SCRST_T
11
2 UP17A DP46
BKFD_T RP105
1 QP17
3
4
CP71 RP111
RP112
CP70 +12VS
RP117 CP75 G1
G1
RM48 RM56 RM65

5VS RM52 5VS RM57 5VS RM66
SCRST_R STShort_R SCRST_S STShort_S SCRST_T STShort_T
CM26 (5) CM29 (129) CM33 (128)
G1 G1 G1
(a) During backup mode, bypass 3 SCRs should be off and zero current should be running through CTFB1, CTFB2 and CTFB3. If current is
running through CTFB1, CTFB2 or CTFB3, then STShort_R (5), STShort_S (129) or STShort_T (128) will be low. The UPS will turn off its
inverter to prevent back-feed voltage.
56
2.9 Bypass SCR Driver
Located at NH-SYS-S or NH-SYS-SA board (Driver Circuit for Bypass SCR)

CSA1
+12VS
G1
TSA1
+12VS +12VS DSA2
2 6 RSA15
CSA5 CNSA1
RSA1 RSA3
QSA1 CSA10 6 G2
D
5 K2
7
RSA6 G RSA12 4
QSA7 QSA4 3 DSA3 3
S 9 RSA16
2 K1
CSA4
1 G1
RSA7 CSA11
BYPSTS1
DSA1
4 10
RSA2 2803402000
G1
G1
CSA2
+12VS
G1
G1
TSA2
+12VS DSA5
2 6 RSA17
RSA4 CSA7 CNSA2
QSA2 CSA12
D 6 G2
5 K2
Y
7
RSA8 G RSA13 4
QSA5 3 DSA6
RSA18 3
S 9
R
2 K1
CSA6
1 G1
RSA9 CSA13
DSA4
A
4 10
2803402000
G1
N
G1
CSA3
I
+12VS
TSA3
G1
+12VS DSA8
2 6 RSA19
IM
CSA9 CNSA3
RSA5
QSA3 CSA14 6 G2
D
5 K2
7
RSA10 G RSA14 4
QSA6 3 DSA9
L
RSA20 3
S 9
2 K1
CSA8 1 G1
RSA11
E
CSA15
DSA7
4 10
R
2803402000
G1
G1
P
(1)
BYPSTS 5VS
RM75
TOBYP-J
DM27
BYPSTS2 #TOBYP_I #TOBYP_O
DM28 DM29
CM92
#TOBYP_O
(70) CENTRAL_OK DM21 DM22 RM141 G1
DM19
RM78 TOBYP_O (131)

TOBYP_I #TOBYP_I
(47) CM97
QM4 RM83 G1
RM82
+12VS
G1
RM94 RM95
5VS
RM93 BYPASS Static Transfer Switch Control CKT.
CM50 RM91 RM92 8 5
BYPSTS1
DM25
UM6C 10 UM6B 4 RM97
G1 BYPSTS2 9 6 QM7
UM9 CM54
8
4 3
R Q RM101 RM98 DM30 QM8 RM100
RM96 G1 5VS
VCC
2 7 QM6
TRIG DIS CM122
5VS
5VS G1 DM26 G1
5 6
RM99 12 DM31 FAN_ON
RM2
14 + -
CVolt THR
UM6D
GND1
1 11
UM6A 3 13
RM90
CM52 CM53 RM102 TOBYP-J
2
DM39 CM51
RM103
G1 G1 G1
G1
Located at NH-SYS-R board (Circuit for RS232, Output Dry Contact, Parallel Port, Connector to connect with each Power Module, Circuit for 2 Slots)
RR1 RR2 QR1
5VS VS TOBYP
CR8
CR4
G1 5VS UR3
1 4
14
ZR1
#TOBYP_O 1 2 2 3
UR4A RR6
CR7
7
G1 G4
RR8 DR16 RR9 RR10
5VS +12VSF
UR6
#TOBYP_I 4 1
CR10 CR9
3 2
G1
57
2.9 Bypass SCR Driver (continued)
(a) The bypass SCR driver signal “BYPSTS1” is controlled by MCU or “TOBYP_J” according to the signal “CENTRAL_OK.”
(b) “CENTRAL_OK” is the output of MCU watchdog. If MCU is operating normally, “CENTRAL_OK” will be high and the bypass SCR driver
signal will be controlled by “BYPSTS” (1) (high active). If MCU is not operating normally, “CENTRAL_OK” will be low and the bypass SCR
driver signal will be controlled by “TOBYP_J” (high active).
(c) UM9 is a 45 kHz self-oscillator that can provide pulse signal for driver bypass SCR.
(d) The “TOBYP_J” signal is limited by “#TOBYP_I.”
2.10 Watchdog for System MCU
Y
5VS
CM36
5VS
LEDM1
LED(GRN)
NA R
I
G1
RM71
8
IM RM72
RM1
4 R Q 3 CENTRAL_OK
(70)
VCC
L
CM39 2
TRIG DIS
7
SYS_RDY
E
(4) QM3 5 6
CVolt THR
RM81
R
GND1
UM3
P
CM45 TLC555C
1 RM86 CM46
2 G1
DM24
RM89 RM88
CNM2 5VS
2.5X2P QM5
G1
(a) SYS_RDY (4) will send out a pulse to reset CM46. CM46 will then be recharged by 5V through RM88. “CENTRAL_OK” will maintain a high
level. If SYS_RDY (4) does not send out a pulse during a specific period (for example, during an MCU crash), then “CENTRAL_OK” will be
low.
(b) Test JUMP (CNM2): If CNM2 is shorted, then “CENTRAL_OK” will be low. If CNM2 is opened, “CENTRAL_OK” will stay high during
normal operation.
58
2.11 LCD Panel Control Circuit

TO LCD Stand-Alone
CNM5 LED0 NORMAL LED
VLED 1 2 VLED
LED0 3 4 LED1 LED1 BYPASS LED
LED2 5 6 LED3
LED4 7 8 LED5 LED2 FAULT LED
OFF 9 10 ENT
ESC 11 12 UP LED3 BATTERY LED
DOWN 13 14 BKLIT
NO+ 15 16 G1 LED4 NC
CONTRAST 17 18 LcdDATA
LcdD0
LcdWR 19 20 LcdCS
LcdD1
LED5 NC
(32) LcdD2 21 22 (33)
LcdD3
(34) LcdD4 23 24 LcdD5 (35)
(36) LcdD6 25 26 (37)
27 28 LcdD7 RM116
(38) (39) U-LcdDATA
G1 29 30 G1 (50) LcdDATA
CM67
ZDM1
CM72CM73CM74CM75 G1 CM76CM77CM78CM79
Y
G1 RM121
U-LcdCS
(49) LcdCS
R
UM5
RM126 KEY_ESC 8 9 CM80
ESC KEY_ESC G1 GND COM ZDM2
(8)
A
U-LED0 7 10
CM85 (73) 7B 7C LED0
RM127 (74)
U-LED1 6 6B 6C 11 LED1
U-LED2 5 12
N
(75) U-LED3 4 5B 5C 13 LED2 G1
(76) 4B 4C LED3 RM132
I
U-LED4 3 14 U-LcdWR
G1 (77) U-LED5 2 3B 3C 15 LED4 (63) LcdWR
(78) CENTRAL_OK 1 2B 2C 16 LED5
RM133 KEY_DOWN (70) 1B 1C BYP_OK CM90 ZDM3
IM
DOWN KEY_DOWN
(9)
CM91 RM135 RM134
+12VS BKLIT G1
L
HSM1
U-LcmBL RM137 RM138
G1 (62) 1
E
RM140 KEY_OFF RM139 QM9 HS
OFF KEY_OFF
R
(22) UM10
CM96 RM143 +12VS VLED
RM158
P
1 3
G1 G1 Vin +5V
RM144
G1
5VS CM121
GND
CM118 CM119
RM147 KEY_UP RM148 EPO CM120
2
UP KEY_UP NO+
(10) (85)
CM103 RM149 CM104
G1
G1
G1
RM152 KEY_ENT
ENT KEY_ENT
+12VS G1
RM154(7) CM113
CM110
4
2
1 1 CONTRAST
(2) U-LcmCA RM155 3
G1
CM112 UM7A
LM324AD
11
G1 G1
(a) MCU detects the status of EPO button (on LCD display panel) via “EPO” (85) (low active). When the EPO button is activated, UPS will shut
down the output and turn off the inverter. When the EPO button is released, UPS will stay in bypass mode.
(b) MCU can control the LCD backlight via “U-lcmBL” (62).
(c) MCU can adjust the contrast of LCD by PWM control via “U-lcmCA” (2).
59
2.12 Fan Control Circuit

Located on NH-SYS-M board (System MCU and Control Circuit)
+12VS CM123 5VS
G1
RM7
10K
9
UM8A
FAN-C 1 16 FAN-SPEED-C (18) RM6 FANLOCK_C
(17) 10K
CM136
104
8
G1 CM124
RM161 5VS G1 RM162 G1
5VS +12VS
14
1 UM8E
(143) FAN_A UM12A 3 4 13 5 12
+ -
FAN_SPEED_A
FAN_ON
2 4081 UM8D
FANLOCK_A (19)
ULN2003A ULN2003A
7
RM163 RM164
5VS DM32 G1 5VS
DM34 DM33
Y
(48) FANLOCK_B FAN_LOCK_B
RM166
R
5VS FAN_LOCK_A
RM168 RM167
+12VS
5
A
UM12B 4 8 UM8G
6 4081 UM12C 10 6 11 7 10
FAN_ON FAN_SPEED_B
4081
N
9
G1 UM8F ULN2003A
CM127 ULN2003A
Located on NH-SYS-P board (Auxiliary Power for System, Detect Circuit for Voltage and Current)
IM
+12VS
I DP5 CNP16
L
1
E
CP96 RP194 2
3
P R FAN_SPEED_C
Located on NH-SYS-S or NH-SYS-SA board (Driver Circuit for Bypass SCR)

G1
G
G1
D
S
QP14
DP6
FANLOCK_C
TO FAN
+12VS DSA10 CNSA4 +12VS DSA11 CNSA5

1 1
CSA16 RSA21 2 CSA17 RSA22 2
3 3
FAN_LOCK_A FAN_LOCK_B
G1 D G1 D
QSA9 QSA8
G G
FAN_SPEED_A S FAN_SPEED_B S
G1 G1
(a) Fan C is located at the rear panel of the power module’s input EMI filter. Fan A and Fan B are both located at the heat-sink for bypass SCR.
(b) MCU controls fan C via FAN-C (17).
(c) MCU detects a fan C failure via (18).
(d) When in bypass mode, FAN_A (143) will be high to control fan A; fan B will be off. If fan A experiences a failure, fan B will turn on.
(e) MCU detects a fan A failure via FANLOCK_A (19).
(f) MCU detects a fan B failure via FANLOCK_B (48).
60
2.13 Bypass SCR Temperature Detection

5VREF
RM76 RM77
RM79
5VS
2
+12VS
DM23
4
UM7B
6
7 RM84 3
5 2 HS_TEMP
STS_TH- (105)
CM48
RM87
11
CM49
Y
G1
1
R
G1 G1
Located on NH-SYS-S or NH-SYS-SA board (Driver Circuit for Bypass SCR)
I CNSA6
NA
E L IM 1
2
CON2(2.54)
5VREF
STS_TH-
R
(a) Temperature sensor (NTC) is screwed onto the heat-sink of bypass SCR and connected to CNSA6 on the NH-SYS-S or SA board.
P
(b) MCU detects the temperature via HS_TEMP (105).
2.14 Communication Circuit for RS232

Located on NH-SYS-R board (Circuit for RS232, Output Dry Contact, Parallel Port, Connector to connect with each Power Module, Circuit for 2
Slots)
RR26 CR21
5VS +12VSF G4
232_RX
1
8
7
UR15 RR31
2 6
#TX_232 +12VSF
QR4 3 5
-12VSF
D 5
RR33 RR118 9
4
G
G4 4
S 8
RR37 CR27 RR38 3
G1 5VS +12VSF 232_TX
7
G1 2
7
8
RR43 UR20 232_RX

5VS 6 2 232_TX 6
1
5 3 RR44
D CNR6
#RX_232 G1 QR5
RS232 Port
4
G
S RR47
G4
TX_232 RM107
(23) #TX_232
CM58
RX_232 RM111 G1
(24) #RX_232
CM62
(a) System MCU TX_232 (23) transmits data via RS232 port. G1
(b) System MCU RX_232 (24) receives data via RS232 port.
61
2.15 Communication Circuit for Slots
RR26 CR21
5VS +12VSF G4
232_RX
8
7
UR15 RR31
2 6
#TX_232 +12VSF
QR4 3 5
-12VSF
D 5
RR33 4 RR118 9
G
G4 4
S 8
RR37 CR27 RR38 3
G1 5VS +12VSF 232_TX
7
G1 2
7
8
1
RR43 UR20 232_RX
5VS 6 2 232_TX 6
1
5 3 RR44
D CNR6
#RX_232
Y
G1 QR5
RS232 Port
4
R
S RR47
G4
I
Located on NH-SYS-R board (Circuit for RS232, Output Dry Contact, Parallel Port, Connector to connect with each Power Module,
Circuit for 2 Slots)
NA
IM
RR51 CR36
5VS +12VSF G4
L
SLOT1_RX
1
8
7
UR25 RR55
2 6
E
#TX_Slot1 +12VSF
QR6 3 5
-12VSF
R
D
RR58 RR121
4
P RR65
S
RR66
To Slot 1
CR42
G1 5VS +12VSF
CNR2 +12VSF
G1 CR3
7
8
RR67 UR29 G4 1 2
6 2
5VS SLOT1_TX SLOT1_TX 3 4 SLOT1_RX
5 6 CR5
5 3 RR69 7 8
D
#RX_Slot1 G1 QR8 9 10
4
G G4
S RR73
G4
RR76 CR52
5VS +12VSF G4
SLOT2_RX
To Slot 2
1
8
7
UR34 RR77
#TX_Slot2 2 6 +12VSF CNR7 +12VSF
CR11
G4 1 2
QR9 3 5
D -12VSF SLOT2_TX 3 4 SLOT2_RX
RR123 5 6 CR13
RR80
4
G 7 8
S 9 10
RR84 CR59 RR85 G4
G1 5VS +12VSF
G1
7
8
RR87 UR38
5VS 6 2 SLOT2_TX
5 3 RR93
D
#RX_Slot2 G1 QR10
4
G
S RR95
G4
TX_Slot1 RM115 TX_Slot2 RM125

(117) #TX_Slot1 (122) #TX_Slot2
CM66 CM84
RX_Slot1 RM120 G1 RX_Slot2 RM131 G1

(118) #RX_Slot1 (121) #RX_Slot2
CM71 CM89
G1 G1
(a) System MCU communicates with Slot 1 via TX_Slot1 (117) and RX_Slot1 (118).
(b) System MCU communicates with Slot2 via TX_Slot2 (122) and RX_Slot2 (121).
62
2.16 Communication Circuit for Output Dry Contact

OUTPUT DRY CONTACT

COMM_A +12VS
1
RLR1 DR1
UR13F
11 6
OP_DRYA DRYA
2
CR24
COMM_B +12VS
1
RLR2 DR3
G1 UR13E
12 5
OP_DRYB DRYB
2
CR28
COMM_C +12VS
Y
3
1
RLR3 DR4
M4 G1 UR13D
R
CNR8 13 4
OP_DRYC DRYC
2
A
1 OP_DRYA CR33
2 COMM_A COMM_D +12VS
3 OP_DRYB
3
N
1
RLR4 DR6
4 COMM_B
G1 UR13C
I
5 OP_DRYC
6 COMM_C
14 3
7 OP_DRYD OP_DRYD DRYD
2
IM
8 COMM_D
CR40
9 OP_DRYE COMM_E +12VS
10 COMM_E
3
1
11 OP_DRYF RLR5 DR8
G1 UR13B
L
12 COMM_F
15 2
E
OP_DRYE DRYE
4
2 CR44
R
G1
COMM_F +12VS +12VS
P
3
RLR6 DR10 G1
9
CR87 UR13A
16 1
OP_DRYF DRYF
4
8 CR49
G1 G1
DRY_F RM104
(84) DRYF
200 CM55
103
DRY_E RM108 G1
(83) DRYE
200 CM59
103
DRY_D RM112 G1
(68) DRYD
200 CM63
103
DRY_C RM117 G1
(67) DRYC
200 CM68
103
DRY_B RM122 G1
(66) DRYB
200 CM81
103
DRY_A RM128 G1
(65) DRYA
200 CM86
103
G1
(a) System MCU sends out dry contact signal to the relays via DRY_A (65), DRY_B (66), DRY_C (67), DRY_D (68), DRY_E (83) and DRY_F
(84).
63
2.17 Communication Circuit for Input Dry Contact and REPO

RX25
5VS
RX26 REPO
M2 4
UX11 1 RX28
#R_EPO REPO
CNX4
CX14 3 2
1 +12VSF
2 REPO G4
G1
INPUT DRY CONTACT

RX34
RX35
5VS
M3 4
UX12 1 RX37
DRY1
CNX5
CX17 3 2
1 +12VSF
2 IP_DRYA G4
Y
3 +12VSF G1
4 IP_DRYB RX44 RX42
5VS
R
4
UX13 1 RX45
DRY2 IP_DRYB
A
CX22 3 2
N
G4
G1
(86)
IM
R_EPO
I RM118
#R_EPO
L
CM69
P R E (79)
(80)
DRY_1
DRY_2
RM123 G1
RM129 G1
DRY1
CM82
DRY2
CM87
G1
(a) System MCU will detect input dry contact via DRY_1 (79) and DRY_2 (80)
(b) REPO (Remote Emergency Power Off) can be detected via R_EPO (86) by system MCU (high active).
(c) When REPO has activated, System MCU will shut down the output. After the REPO release, the unit will stay in bypass mode.
64
2.18 External Battery Cabinet Temperature Detection

Located on NH-SYS-X board (Circuit for REPO, Input Dry Contact and Circuit for sense External Battery Cabinet Temperature)
RX1 CX1
10VSF_REF +12VSF G4 UX1
CX2
1 8 10VS_REF
UX5A G4 N/C RX4
4
CNX6
3
1 RX5
2 1 2 N/C 7 G1 RX6
CX4 2
RX9 +12VS RX8 UX6B
11
+12VSF 3 6 UX6A 6
2 7
11
RX11 #EXTB_TEMP1
G4 1 5
EXTB_TEMP1 G4 4 5 3
CX5 CX6
RX14
CX8
4
RX16
RX13 +12VS RX17 CX9
G1 G1
G1
RX18 UX2 G1
10VSF_REF CX10
G4
Y
1 8 10VS_REF
CNX7 G4 N/C RX20
5
R
1 7 RX21 2 7 RX22
2 N/C
CX11 6 UX5B UX6C
RX24 +12VS RX23
A
3 6 UX6D 9
+12VSF 13 8
RX27 #EXTB_TEMP2
N
14 10
EXTB_TEMP2 G4 4 5 12
I
CX12 CX13
RX30
RX31
RX29 RX32 CX15
IM
G1
G1
RX33 UX3 G1
L
10VSF_REF G4 CX16
G4 1 N/C 8 10VS_REF
RX36
E
CNX8 UX5C
1 10
8 RX38 2 7 G1 RX39
2 N/C
R
CX18 9
RX41 +12VS 11 RX40 UX7B
3 6 UX7A 6
P
+12VSF
2 7 #EXTB_TEMP3
1 RX43 5
EXTB_TEMP3 G4 4 5 3
CX19 CX20
RX47
CX21
4
RX48 RX49
RX46 +12VS CX23
G1 G1
G1
RX50 UX4 G1
10VSF_REF CX24
G4
1 8 10VS_REF
UX5D G4 N/C RX51
CNX11
12
1 RX52
2 14 2 N/C 7 RX53
CX27 13 UX7C
RX55 +12VS RX54
3 6 UX7D 9
+12VSF 13 8
RX58 #EXTB_TEMP4
CX28 14 10
EXTB_TEMP4 G4 4 5 12
CX32
RX60
RX62
RX59 RX63 CX34
G1
G1
G1
G4
#EXTB_TEMP1 5VS #EXTB_TEMP2 5VS #EXTB_TEMP3 5VS #EXTB_TEMP4 5VS

2
RM69 RM171 RM172 RM173

(104) (106) (111) (112)
EXTB_TEMP1 EXTB_TEMP2 EXTB_TEMP3 EXTB_TEMP4
3 3 3 3
CM35 CM132 CM133 CM134

DM18 DM36 DM37 DM38
1
G1 G1 G1 G1
(a) UX1, UX2, UX3 and UX4 are linear photo.

(b) CNX6, CNX7, CNX8 and CNX11 connect the NTC to the external battery cabinet.
(c) System MCU detects the external battery cabinet temperature via EXTB_TEMP1 (104) for battery cabinet 1, EXTB_TEMP2 (106) for battery
cabinet 2, EXTB_TEMP3 (111) for battery cabinet 3, and EXTB_TEMP4 (112) for battery cabinet 4.
65
2.19 Detection Circuit for Manual Bypass Switch

DR15
RR102 RR103
+12VSF 5VS
UR43
1 4 #TOMBYP_I
RR107 2 3 CR65
CR66
TOMBYP G1
CNR13 CR73
1
TO Manual Bypass Breaker 2

G4
A RY
(6)
TOMBYP_I
I
RM146
#TOMBYP_I
N
IM
CM102
R E L
(a) CNR13 connects to the auxiliary contact of the manual bypass switch.
G1
P
(b) System MCU detects the status of the manual bypass switch via TOMBYP_I (6). Manual bypass switch will stay in the OFF position and
TOMBYO_I (6) will be high.
2.20 Detection Circuit for Output Breaker

Located on NH-SYS-R board (Circuit for RS232, Output Dry Contact, Parallel Port, Connector to connect with each Power Module, Circuit for 2
Slots)
+12VSF
RR75 RR74
5VS
UR33
1 4 #OPCBAUX_I
CR54 RR79 2 3 CR53
G1
CNR10
CR58
1
2
G4
OPCBAUX_I RM151
(72) #OPCBAUX_I
CM108
G1
(a) CNR10 connects to the auxiliary contact of the output breaker.
(b) System MCU detects the status of the output breaker via OPCBAUX_I (72). Output breaker stays in the OFF position and OPCBAUX_I (72)
will be high.
66
2.21 Control Circuit for Power Module

+12VSF
RR100
5VS UR42
RR105 1 4 RR106
2 3
QR11
CENTRAL_OK G4
VS
QR12
RR108
RR111
Y
G1
+12VSF
NA R
BYPOK
DR13
IM I +12VSF
4
UR35
1
RR78
+12VS
L
RR138
3 2 CR56 RR81
E
QR14
RR137
P R G4

BYP_OK
UM5
G1 8 GND COM 9
U-LED0 7 10
(73) U-LED1 6 7B 7C 11 LED0
(74) U-LED2 5 6B 6C 12 LED1
(75) U-LED3 4 5B 5C 13 LED2
(76) U-LED4 3 4B 4C 14 LED3
(77) 3B 3C LED4
U-LED5 2 2B 2C 15 LED5
(78) CENTRAL_OK 1 16
(70) 1B 1C BYP_OK
ULN2003A
(a) VS is the voltage source for the parallel signal bus. CENTRAL_OK signal is controlled by the system MCU’s watchdog circuit.
(b) The BYPOK signal indicates that the system MCU is functioning properly.
67
2.21 Control Circuit for Power Module (continued)

TO PM1 TO PM2 TO PM3 TO PM4 TO PM5 TO PM6
CNR20 CNR21 CNR22 CNR25 CNR26 CNR27
1 ID1OK 1 ID2OK 1 ID3OK 1 ID4OK 1 ID5OK 1 ID6OK
2 2 2 2 2 2
3 3 3 3 3 3
4 ON 4 ON 4 ON 4 ON 4 ON 4 ON
CI33(V)-4P CI33(V)-4P CI33(V)-4P CI33(V)-4P CI33(V)-4P CI33(V)-4P
RR125
100
RR131
100
RR126
365
RR132
365
RR127
681
RR133
681
RR128
1K1
RR134
1K21
RR129
1K65
RR135
1K82
RR130
2K61
RR136
2K61
G4 G4 G4 G4 G4 G4
RR25
10K RR52
RR29 5VS RR53 5VS
2K 1 UR14 4 2K 1 UR26 4 10K
+12VSF #ID1_OK +12VSF #ID4_OK
2 3 CR23 2 3 CR41
104 104
TLP421(GRL) TLP421(GRL)
Y
DR2 ID1OK DR9 ID4OK
1N4148 G1 RR34 1N4148 G1 RR59
R
RR36 5VS RR64 5VS
2K 1 UR18 4 10K 2K 1 UR28 4 10K
A
2 3 CR29 2 3 CR48
N
TLP421(GRL) 104 TLP421(GRL) 104
DR5 ID2OK DR11 ID5OK
I
1N4148 G1 RR45 1N4148 G1 RR71
RR46 5VS RR72 5VS
IM
2K 1 UR22 4 10K 2K 1 UR32 4 10K
2 3 CR34 2 3 CR51
104 104
L
TLP421(GRL) TLP421(GRL)
DR7 ID3OK DR12 ID6OK
1N4148 G1 1N4148 G1
P R E
+12VSF
RR96
ON
4
3
UR41
1
2
RR97
ON1
+12VS
ID1_OK RM106 ID4_OK RM119

(28) #ID1_OK (31) #ID4_OK
200 CM57 200 CM70
103 103
ID2_OK RM110 G1 ID5_OK RM124 G1

(29) #ID2_OK (40) #ID5_OK
200 CM61 200 CM83
103 103
ID3_OK RM114 G1 ID6_OK RM130 G1

(30) #ID3_OK (41) #ID6_OK POWER_ON 2 15
200 200 ON1
CM65 CM88 (42) CM99
103 103
UM8B
G1 G1 G1
(c) System MCU can detect the status of the power module DSP chip via ID1_OK (28), ID2_OK (29), ID3_OK (30), ID4_OK (31), ID5_OK
(40) and ID6_OK (41). “Logic Low” means that the power module DSP chip is functioning properly. (ID5_OK and ID6_OK are not used for
reserve.)
(d) ON is connected to the relay driver of the auxiliary power supply inside the power module. If POWER_ON (42) is “Logic H,” then the auxiliary
power supply inside the power module is on.
68

VS
+12VSF CR35
RR50 DATA_BUS
RR54 G4 CR37
UR24 CR39
8
7
2 6
5VS
UR4D 3 5 ZR4
#DATA_TX 9 8 QR7
RR56
4
5VS G4
RR61 G1 RR62 RR63
5VS CR43 +12VSF
7
8
1
#DATA_RX 6 2
CR46
CR47 5 3
UR30
4
Y
G1
G1
5VS
CR8
RR1
5VS UR3
VS
RR2
CR4
NA R QR1
TOBYP
I
1 4
14
ZR1
1 2 2 3
#TOBYP_O
IM
UR4A RR6
CR7
7
G1 G4
L
RR8 DR16 RR9 RR10
5VS +12VSF
UR6
E
4 1
#TOBYP_I
CR9
CR10
R
3 2
P
RR12 G1 RR13 QR2
5VS VS TOINV
UR7 CR15
1 4
UR4B
ZR2
3 4 2 3
#TOINV_O
RR16 CR16
G4
RR18 DR17 RR19 RR20
5VS +12VSF
UR10
#TOINV_I 4 1
CR18
CR19 3 2
G1
DATA_TX RM136 TOBYP_I RM141 RM150

(120) #DATA_TX (131) #TOBYP_I (130) TOINV_I #TOINV_I
CM93 CM97 CM107
DATA_RX RM142 G1 G1 G1
(119) #DATA_RX TOINV_O RM145
#TOBYP_O (46) #TOINV_O
CM98
CM92 CM101
G1
G1 G1
(e) DATA_BUS is the communication bus between the system and its power modules. This signal also connects to the external parallel port.
(f) TOBYP and TOINV are used to control the bypass or inverter transfer. The system frame and power module determine these signals together.
These signals also connect to the external parallel port.
69

CR12
5VSF G4 CR14
5VSF 5VS
2
G4 RR14
RR15 UR9
8 1
7 2
VCC
GND
CANH-M 7 1 6 3
CANH TXD CANM_TX
5 4
RR17 4 5VSF SHIELD
RXD CR17
G4
6 5
CANL-M CANL Rs Vref 5VS
RR21
UR11 RR22 G1
UR8
8
1 8
2 7
3 6
G4 4 5 CANM_RX
Y
SHIELD
G1
(134)
CANM_TX
(135)
CANM_RX
NA R
I
CM106 CM109
IM
G1 G1
L
(g) CAN bus is the communication bus for load sharing, as well as the synchronization of signals between the system and its power modules.
P R E
Control Circuit for External Parallel
Parallel Port
5VSF
CR1
G4 CR2
5VSF 5VS
3
G4 RR3
RR4 UR2
1 TOMBYP 8 1
6 7 2
VCC
GND
SYNC_BUS CANH-S
2 7 1 6 3
CNR14 7 TOINV CANH TXD 5 4 CANS_TX
3 RR5 4 5VSF SHIELD
TOBYP RXD CR6
8 G4
4 6 5
CANH-S CANL-S CANL Vref 5VS
Rs
9 RR7
5 CANL-S UR1 UR5 RR11 G1
8
1 8
2 7
G4 3 6
CANS_RX
G4 4 5
SHIELD
G1
DR15
RR102 RR103
+12VSF 5VS
UR43
1 4 #TOMBYP_I
RR107 2 3 CR65
CR66
TOMBYP G1
CNR13 CR73
1
2
G4
CANS_TX TOMBYP_I RM146

(136) (6) #TOMBYP_I
CM95 CM102
G1 G1
CANS_RX
(137)
CM100
G1
(h) CAN bus is the communication bus for load sharing, and also synchronizes signals between the two systems.
(i) TOMBYP is the status of the manual bypass switch on the system frame. When the manual bypass switch turns on, MCU can detect its status
via TOMBYP_I(6) and auto-transfer to bypass the mode and its alarm.
70
2.22 Transformer Over Temperature Detection

(This function is only for SU40K, SU60K, SU80K, SU60KTV, and SU80KTV models)
Located on NH-M board (System MCU and Control Circuit)
5VS
RM4
1K
CNM10 OPRT Temp (61)
RM175
TO OUTPUT XFMR 2
1 392 CM137 ZD4
CON2 104 5V1
G1
5VS
TO INPUT XFMR
CNM11
2
1
RM8
1K
RM176
392
A RY IPRT Temp (51)
N
CM138 ZD5
5V1
I
CON2 104
IM
G1
L
(a) CNM10 connects to the output transformer, CNM11 connects to the input transformer.
E
(b) Thermal switch sensors are mounted on the coils of the transformer.
R
(c) The thermal switch sensor will be open when the transformer coil’s temperature exceeds 150. MCU can detect the temperature status through
IPRT_Temp (51) and OTRT_Temp (61).
P
Note: For international models (SU20KX, SU40KX, SU60KX and SU80KX), short-pins must be inserted into CNM10 and CNM11.
71
3 Communication
Warning: Do not use the paralleling cable that came with the UPS system for these procedures.
Use a RS232 cable.
3.01 RS232 Port

The UPS provides a RS232 port in one D-sub 9 female connector. This RS232 port performs the following functions:
3.1) Sets EEPROM on the NH-M board
3.2) Sets Output Dry Contact status
3.3) Upgrades the system board’s firmware
3.4) Upgrades the power module’s DSP firmware
3.5) Downloads the event log of the UPS
Use the straight through serial connection to communicate with the RS232 port. The pin assignment of the RS232 port D-sub 9 female connector is
defined as follows:
A RY
I N
E L IM
Figure 3.01a RS232 Pin Assignment
R
Pin 2: PC receives line RS-232 data from UPS.
P
Pin 3: PC transmits line RS-232 data to UPS.
Pin 5: Signal ground.
3.02 Emergency Power Off (EPO)
Fig 3.02a Front Control Panel
The EPO button on the front control panel (Figure 3.02a) turns the UPS system’s output OFF and also disables its bypass output.
If the UPS system is in battery backup mode when the EPO button is activated:
• Main output and bypass output are turned off, the alarm sounds, fans shut down after approximately one minute, and control circuitry remains
active.
• Pressing the EPO button again turns off the UPS system completely, including the alarm and control circuit. Press the ON button for three sec-
onds to restart the UPS system.
If the UPS system is in online (normal) mode when the EPO button is activated:
• Main output and bypass output are turned off, the alarm sounds, fans and control circuitry remain active.
• Pressing the EPO button again turns off the alarm and places the UPS system in auto bypass mode. Press the ON button for three seconds to
return the UPS system to online (normal) mode.
72
3 Communication (continued)
Remote Emergency Power Off (REPO)

The Remote Emergency Power Off (REPO) input connection (P1 in Figure 3.02b) allows you to connect the UPS system to your facility’s EPO
circuit — enabling remote emergency shutdown of the UPS system’s output. Connect EPO input to a user-supplied remote switch using the circuit
diagram (Figure 3.02c).
A RY
I N
E L IM Fig 3.02b
P R 4 1
UPS
12Vdc
2
1
Note: This contact is normally open.
3 2
G4
Fig 3.02c
73
3.1 Setting EEPROM on the NH-M Board

3.1.1 Polling and Updating EEPROM
WARNING: This procedure must be performed in bypass mode (see section 1.6).
Instructions for polling and updating the EEPROM are as follows (Figure 3.1.1a):
a) Link the UPS with a PC via the RS232 port
b) Run the program “NH_SYS_V1_3B1030.exe”
c) Click the “EEPROM” icon
d) Select the PC COM Port and click “Open COM Port”
Y
e) Click “Polling” to download the EEPROM data from the UPS.
R
f) Save the file to ensure that you have the values in case they are needed later
A
g) After setting the data, click “Update All” and wait for the procedure to complete itself
EEPROM
I N
E L IM
P R
Fig 3.1.1a
74
3.1 Setting EEPROM on the NH-M Board (continued)

3.1.2 Calibrating EEPROM Gain
WARNING: This procedure must be performed in bypass mode (see section 1.6).
Instructions for calibrating the EEPROM gain of the UPS parameters are as follows:
(For polling procedure, please refer to section 3.1.1)
a) Click the “Gain” tab (Figure 3.1.2a)
A RY
I N
E L IM
P R
Fig 3.1.2a
b) Select the parameter you want to calibrate and click its gain icon
c) Key in the actual value to the “Actual Measured:” column of the dialogue box
d) Key in the LCD value to the “UPS Detected:” column of the dialogue box
e) Click the “Calculate” icon (the New Gain Value will auto-calculate)
f) Click the “OK” icon (the dialogue box will close)
g) After calibrating the gain, click “Update All” and wait for the procedure to complete itself
75
3.2 Setting Output Dry Contact Status

The UPS provides six output dry contact closures. The status of each output dry contact closure can be programmed from 19 status events:
1. Load on inverter (Default)
2. Load on auto bypass (Default)
3. Backup mode input main failure (Default)
4. Battery low (Default)
5. Bypass input abnormal (Default)
6. Battery test failure (Default)
7. Internal communication failure
8. External parallel communication failure
9. Output overload warning/shutdown
10. Power module fault shutdown
11. Power module warning
12. EPO activated
13. Load on manual bypass
A RY
14. Battery cabinet over temperature warning/shutdown
15. Output voltage abnormal
I N
IM
16. Battery need replace
L
17. Bypass over temperature warning/shutdown
E
18. Battery ground fault
R
19. Bypass static switch fault
Fig 3.2a
To change the status of an output dry contact closure:

(a) Link the UPS with a PC via the RS232 port
(b) Run the program “NH-Dry-Contact v1.0b1024.exe” (Figure 3.2a)
(c) Select the PC COM Port and click “Open COM Port”
(d) Click “Get Status” to poll the UPS settings
(e) After you change the status, click “Confirm Change” to update the UPS settings
76
3.3 Upgrading Firmware for the System Board
WARNING: Make sure that the UPS is in bypass mode and that all power modules have been completely
de-energized.
WARNING: When the system is in manual bypass mode, bypass power is still present in the output
terminal block.
Before upgrading your firmware, please verify the firmware version using the control panel (Figure 3.3a).
(Maintenance Others SN & FW Version)
M E A S U R E
U P S S E T U P
M A I N T E N A N C E
A RY
I N
IM
L
S T A T I S T I C
E
E V E N T L O G
M A N U A L S E T U P & T E S T
P R F I R M W A R E
O T H E R S
U P G R A D E
O T H E R S
S N & F W V E R S I O N
S Y S T E M T I M E
M O D U L E D C B U S V O L T
Fig 3.3a
77
3.3 Upgrading Firmware for the System Board (continued)
To upgrade the system’s firmware:

a) Confirm that the Main Input Breaker (Q1) and Output Breaker (Q4) are both OFF, and that Bypass Input Breaker (Q2) and Manual Bypass
Breaker (Q3) are both ON (Figure 3.3b).
Q4 Q3 Q2 Q1
Y
Bypass Input Input
NA R
IM I Q1: Input Circuit Breaker
Q2: Bypass Input Circuit Breaker
R E L Q3: Manual Bypass Circuit Breaker

Q4: Output Circuit Breaker
P Fig 3.3b
78

b) Select “System Firmware Upgrade” using the LCD panel (Figure 3.3c).
(Maintenance Firmware Upgrade Login (Administrator) System Firmware)
M E A S U R E
U P S S E T U P
S T A T I S T I C
A RY
N
E V E N T L O G
I
F I R M W A R E U P G R A D E
IM
O T H E R S
R E L
P L O G I N
A D M I N I S T R A T O R
U S E R
S Y S T E M
P O W E R M O D U L E
Fig 3.3c
79

c) After confirming the command, wait for the LCD to display “READY TO DOWNLOAD FIRMWARE!” (Figure 3.3d).
S Y S T E M F W U P G R A D E
N O T E : S E T T I N G A L L O W E D
O N L Y W H E N A T M A N U A L
B Y P A S S M O D E
A R E Y O U S U R E ?
Y E S
S Y S T E M
W A I T I N G …
F W U P G R A D E
A RY
I N
E L IM
P R S Y S T E M
R E A D Y T O
F I R M W A R E !
F W U P G R A D E
D O W N L O A D
Fig 3.3d
Note 1: Once you confirm the command, the system will go into “system firmware upgrade” mode. If you want to cancel the upgrade command
before programming, the BYPASS input breaker (Q2) must be turned off.
Note 2: The Firmware Upgrade setting is only allowed in manual bypass mode.
d) Link the UPS with a PC via the RS232 port.
80

e) Run the program “FSL 3.75.exe” (Figure 3.3e).
f) Select the PC COM Port and Click “Open.”
A RY
I N
E L IM
P R
g) Disable “Reading Comparison” (Figure 3.3f).
Fig 3.3e
Fig 3.3f
81

h) Load the new firmware file and click “Upgrade” (Figure 3.3g).
A RY
I N
E L IM
P R Fig 3.3g
i) Once the system finished upgrading its firmware, it will auto-reset into manual bypass mode (Figure 3.4h).
LOAD UNPROTECTED
ON MANUAL BYPASS
BYPA.
MAINS
!
Fig 3.3h
3.4 Upgrading Firmware for the Power Module
WARNING: Make sure that the UPS is in bypass mode and that all power modules have been completely
de-energized.
WARNING: When the system is in manual bypass mode, bypass power is still present in the output
terminal block.
82
3.4 Upgrading Firmware for the Power Module (continued)

Before upgrading your firmware, please verify the firmware version using the control panel (Fig 3.4a).
(Maintenance Others SN & FW Version)
M E A S U R E
U P S S E T U P
S T A T I S T I C
E V E N T L O G
A RY
M A N U A L
I
F I R M W A R E
S E T U P
N
U P G R A D E
& T E S T
IM
O T H E R S
R E L
P
O T H E R S
S N & F W V E R S I O N
S Y S T E M T I M E
M O D U L E D C B U S V O L T
Fig 3.4a
To upgrade the power module’s firmware:
a) Confirm that the Main Input Breaker (Q1) and Output Breaker (Q4) are both OFF, and that the Bypass Input Breaker (Q2) and Manual Bypass
Breaker (Q3) are both ON. (Figure 3.4b)
PM1 Q4 Q3 Q2 Q1
PM2 Output Manual Bypass Main

Bypass Input Input
PM3
PM4
Q1: Input Circuit Breaker

Q3: Manual Bypass Circuit Breaker
Fig 3.4b
83

Note: Confirm that you’ve turned on the breaker for the external battery cabinet or internal battery.
b) Select “Power Module Firmware Upgrade” using the LCD panel. (Figure 3.4c) (Maintenance Firmware Upgrade Login (Administra-
tor) Power Module Firmware)
M E A S U R E
U P S S E T U P
S T A T I S T I C
A RY
E V E N T
M A N U A L
I
L O G
S E T U P &
N
T E S T
IM
O T H E R S
R E L
P L O G I N
A D M I N I S T R A T O R
U S E R
S Y S T E M
P O W E R M O D U L E
Fig 3.4c
84

c) Select “ON” to upgrade the power module’s firmware and press “ ” to confirm the command. Wait for the LCD to display “READY TO
DOWNLOAD FIRMWARE!” (Figure 3.4d).
P W R M O D F W U P G R A D E
O N
O F F
B Y P A S S M O D E
Y E S
P W R
O N
O F F
M O D F W
RY
U P G R A D E
A
I
W A I T I N G …
N
E L IM
P R P W R
O N
O F F
R E A D Y
M O D
T O
F I R M W A R E !
F W U P G R A D E
D O W N L O A D
Fig 3.4d
Note 1: Once you confirm the command, the system will go into “system firmware upgrade” mode. If you want to cancel the upgrade command
before programming, the BYPASS input breaker (Q2) must be turned off.
Note 2: The Firmware Upgrade setting is only allowed in manual bypass mode.
d) Link the UPS to a PC via the RS232 port.
85

e) Run the program “NH_PM_V1_4B1207.exe” (Figure 3.4e).
f) Click the “Firmware Upgrade” icon, select PC COM Port and click “Open COM Port.”
A RY
I N
E L IM
P R Fig 3.4e
g) Select the PFC DSP chip or INV DSP chip, along with power modules 1-4 (Figure 3.4f).
Fig 3.4f
86

h) Load the new firmware file for the PFC (or Inverter) and click “Upgrade” (Figure 3.4g).
A RY
I N
E L IM
P R Fig 3.4g
87
A RY
I N
E L IM
P R Fig 3.4h
Note 1: During programming, the status indicator is red. When upgrade is complete, the status indicator will turn green (Figure 3.4h).
Fig 3.4i
Note 2: When one power module upgrade is complete, the system will automatically begin upgrading the next power module (Figure 3.4i).
88
A RY
I N
E L IM
P R Fig 3.4j
Note 3: Once all power modules are complete, the status indicators will all turn green (Figure 3.4j).
i) Once all firmware upgrades are complete, select “OFF” to disable the power module firmware upgrade. (Figure 3.4k)
P W R M O D F W U P G R A D E
O N
O F F
B Y P A S S M O D E
Y E S
Fig 3.4k
Note: When you disable the power module’s firmware upgrade, the power module will reset and shut down.
89
3.5 Downloading the Event Log

To download the UPS event log:
a) Link the UPS with a PC via the RS232 port.
b) Run the program “NH-EventLog v1.0b1115.exe” (Figure 3.5a).
c) Select PC COM Port and click “Open COM Port.”
d) Click “Get UPS Event Log” (Figure 3.5b).
A RY
N
Fig 3.5a
IM I
R E L
P
Fig 3.5b
90
4 Internal Battery
The SU20KX, SU40KX and SU40K models all use a +/-240Vdc (480V) DC internal battery system. An internal battery pack (number of packs
vary by model) supplies the UPS system with battery backup power. Each internal battery pack consists of 40 12Vdc VRLA batteries arranged in
two strings: one string of 20 positive batteries (black cable) and one string of 20 negative batteries (red cable). The two strings are connected by a
neutral (N) point (See Figure 4a).
B+ N B-
12Vdc, 20pcs 12Vdc, 20pcs

Fig 4a Battery Strings
All other KX, K and KTV models are designed with an external battery cabinet.
Y
Both the SU20KX and SU40KX model’s internal battery space (Figure 4b) can hold eight battery packs. Each battery pack contains 10 batteries
(9AH, 12Vdc, VRLA), giving them a maximum capacity of 80 batteries.
NA R
IM I
R E L
P
Fig 4b Front View of SU20KX and SU40KX Fig 4c Front View of SU40K
The SU20KX model’s standard battery quantity is 40, with a discharge time of about 5.5 minutes on full load. Upgrading to 80 batteries results in a
discharge time of about 13 minutes on full load.
The SU40KX and SU40K (Figure 4c) model’s standard battery quantity is 80, with a discharge time of about 5.5 minutes on full load.
91
4 Internal Battery (continued)
4.1 Installing and Removing Internal Batteries

•1 Place the UPS system in bypass (or turn it completely off) and turn
off the internal battery circuit breaker switch, located on the rear of
the UPS system.
1
•2 Remove the battery access bezels, located on the front of the UPS
system.
A RY
I N
•3
E L
Remove the battery cartridge fuses from each fuse block.
IM 2
P R
3
•4 Disconnect the blue and white jumper cables attached to each fuse
block. Warning: When disconnecting the jumper cables, pull
them straight away from the fuse block with even force. Do not
wiggle them side-to-side, as this may damage the connector.
•5 Remove the fuse block bracket. Note its orientation before

removal.
92
4.1 Installing and Removing Internal Batteries (continued)
•6 Slide a battery string with a red cable into an empty slot within
TERMINALS
the battery compartment. Make sure the battery string is oriented
as shown in the diagram. Note: Start with the empty slots at the
bottom of the battery compartment and work toward the empty
slots at the top of the battery compartment.
SIDE VIEW
Y
•7 Slide a battery string with a black cable into an empty slot within TERMINALS
R
the battery compartment, next to the battery string that you inserted
in step 6. Make sure the battery string is oriented as shown in the
diagram. Repeat steps 6 and 7 as needed until all the battery strings
have been inserted into the empty battery slots.
I NA
IM
SIDE VIEW
R E L
P
7
•8 Reconnect the fuse block bracket. (The letters on the fuse block
bracket should be upright when it is in the correct orientation.)
•9 Connect the blue and white jumper cables on each internal battery
pack to the corresponding fuse block. The labeling next to the fuse
block identifies the correct fuse block for each cable.
•10 Insert the battery cartridge fuses into each fuse block. The fuses are
interchangeable. Make sure the fuses are firmly snapped into place.
Warning: Battery cartridge fuses must be inserted last due to
potential arcing of connectors. Blown fuses must be replaced
by a qualified electrician. Replace only with fuses of the same
type and rating.
10
93
4.1 Installing and Removing Internal Batteries (continued)

•11 Use a voltmeter (user-supplied) to test the voltage of each internal
battery pack. Observing proper polarity, connect the voltmeter’s
black probe to the battery pack’s black connector; connect the
voltmeter’s red probe to the battery pack’s red connector. Make
sure the voltmeter’s probes touch the metal contacts inside the
battery pack’s connectors. The battery pack’s acceptable DC
voltage range is between 220V and 280V DC (nominal 240V DC).
240
If several voltmeter tests yield results outside the acceptable DC
voltage range, contact Tripp Lite for assistance in determining the
possible causes of the incorrect voltage reading before proceeding.
11
•12 Connect the black cable for each internal battery pack to the
Y
nearest black connector located inside the UPS system’s battery
R
compartment. Connect the red cable for each internal battery
pack to the nearest red connector located inside the UPS system’s
A
battery compartment. Warning: Observe proper polarity by
N
connecting negative to negative (black to black) and positive
I
to positive (red to red). Failure to observe proper polarity will
damage the UPS system and create a serious risk of personal
IM
injury and property damage.
L
12
E
•13 Replace the battery access bezels.
P R
13
•14 Turn on the internal battery circuit breaker switch. If you placed
the UPS system in bypass, return it to the previous operating mode.
If you turned the UPS system off, turn it on.
Note: If you need to remove or replace internal battery packs, modify
steps 6 and 7 by removing and/or replacing the existing internal battery
packs, as required.
14
94
4.2 Battery Cabinet

The standard battery cabinet includes two models: BP480V26B (Figure 4.2a) and BP480V40C (Figure 4.2b). (See Table 4.2a for battery cabinet
weight and floor loading)
A RY
I
Fig 4.2a BP480V26B
N
E L IM
P R
Fig 4.2b BP480V40C
Table 4.2a
BP480V26B BP480V40C
Weight 470 kg 700 kg
Floor Loading 1064 kg/m^2 1575 kg/m^2
Battery Capacity 40 40
Voltage 12V DC 12 V DC
Amp/Hour 26AH 40AH
Battery Type VRLA VRLA
95
4.2 Battery Cabinet (continued)

Both battery cabinet models have a Q board installed on the rear (Figure 4.2c).
A RY
I N
E L IM
P R Fig 4.2c
Q board functions include:

• Battery temperature detection: The UPS detects the temperature of the battery cabinet and compensates the battery voltage.
• Battery circuit breaker status detection: When this breaker is tripped, the UPS can detect its status and display an alarm message on the LCD.
96
4.2 Battery Cabinet (continued)
Fig 4.2d W1 and W2 Cables
A RY
N
To connect the external battery cabinet to its UPS system, use the W1 and W2 cables (Figure 4.2d) to connect the Q boards (Figure 4.2e) using the
I
ports illustrated (Figure 4.2f).
E L IM
P R
Fig 4.2e Connection between UPS and Battery Cabinet
W1
P7
1 1
Q board 2 2
3 3
4 4
Temperature 5 5
sensor
P6
P5
W2 P4
Battery Cabinet (for standard B/C type)
P3
UPS
Fig 4.2f Wiring between UPS and Battery Cabinet
97
5 Troubleshooting
5.1 Alarm Messages

Alarm messages are displayed on the LCD control panel. Press the “UP” and “DOWN” buttons to scroll through all alarm messages.
Table 5.1a Warning Message List

Warning Message Condition Chapter Index
MAIN VOLT/FREQ NOK Main input voltage abnormal 5.2.1
( load<70%: 120V~276V, load>70%:173V~276V )
Main input Freq. abnormal ( 45Hz~65Hz )
MAIN SEQUENCE NOK Main input phase sequence abnormal 5.2.2
BYPASS VOLT/REQ NOK Bypass voltage over rating 5.2.3
( 220V/230V/240V ) +/-15%
Bypass Freq. over rating ( 50Hz/60Hz )+/-5Hz
BYPASS SEQUENCE NOK Bypass phase sequence abnormal 5.2.4
Y
BYPASS STATIC SWITCH OVER TEMPERATURE Bypass STS temperature over 80 degree C 5.2.5
R
BYPASS STATIC SWITCH FAULT Bypass STS open/short 5.2.6
BYPASS STATIC SWITCH OVERLOAD Bypass loading over 175% 5.2.7
UPS INTERNAL COMM ABNORMAL 1.CAN BUS loss
2.SCI loss
I NA
3.Power module internal communication loss
5.2.8
IM
BAT TEST FAIL Battery Capacity too low 5.2.9
BAT OVER CHARGE Battery voltage more than 296V 5.2.10
BATTERY BAD
BYPASS FAN FAILURE
TRANSFORMER OVERHEAT
R E L Battery Voltage under 190V

Bypass FanA/B/C fail
IN/OUT transformer overheat warning (HW detect signal)
5.2.11
5.2.12
5.2.13
P
UPS OUTPUT VOLT NOK
UPS EXT PARALLEL COMM ABNORMAL

PARALLEL FAILURE
REDUNDANCY LOSS
MANUAL BYPASS ON
UPS output voltage over rating
( 220V/230V/240V ) +/-10V
Parallel CAN BUS loss
PID conflict or system KVA rating not the same
UPS lost redundancy
Manual bypass on
5.2.14
5.2.15
5.2.16
5.2.17
BAT LOW WARNING Battery voltage under 220V and above 200V
BAT LOW SHUTDOWN Battery voltage under 200V
BAT REPLACE REQUIRED Battery package out of date
INVERTER OVERLOAD WARNING Loading over 105%
INVERTER OVERLOAD SHUTDOWN Loading over 105%~125% 10min.
Loading over 125%~150% 1min.
Loading over 150% 1sec.
INVERTER OVER CURRENT Output current over 80A/phase
EMERGENCY POWER OFF ACTIVED E.P.O./ Remote E.P.O. ON
OUTPUT BREAKER OFF Output breaker not turn on
BYPASS LOAD OVER 104% the load over 104% when UPS is on bypass
BAT CABINET OVER TEMPERATURE Battery cabinet over 35 degree C
EXT BAT BREAKER OFF If support external battery and the breaker ont turn on
98
5 Troubleshooting (continued)
5.1 Alarm Messages (continued)

Alarm messages are displayed on the LCD control panel. Press the “UP” and “DOWN” buttons to scroll through all alarm messages.
Table 5.1b Power Module Warning Message List

Warning Message Condition
PWR MODULE #n PFC FUSE OPEN Power module #n main input fuse broken
PWR MODULE #n INVERTER FUSE OPEN Power module #n output fuse broken
PWR MODULE #n GENERAL FAULT PFC/INV control board fail
PWR MODULE #n CHARGER FAILURE Power module #n charger board fail
PWR MODULE #n FAN FAILURE Power module #n fan(s) fail
PWR MODULE #n PFC OVER TEMPERATURE WARNING Power module #n PFC temperature over 60 degree C
PWR MODULE #n PFC OVER TEMPERATURE SHUTDOWN Power module #n PFC temperature over 65 degree C
Y
PWR MODULE #n INVERTER WARNING OVER TEMPERATURE Power module #n INV temperature over 60 degree C
R
PWR MODULE #n INVERTER SHUTDOWN OVER TEMPERATURE Power module #n INV temperature over 65 degree C
A
PWR MODULE #n INVERTER VOLT NOK Power module #n INV voltage over rating ( 220V/230V/240V ) +/-1%
N
PWR MODULE #n INVERTER SHORT CIRCUIT UPS output short circuit
I
PWR MODULE #n STATIC SWITCH FAULT Power module #n STS open/short
IM
PWR MODULE #n DC BUS ABNORMAL Power module #n DC BUS over 430V / under 300V
L
Note: #n indicates the ID of the power module. (Ex.: #1 is power module 1)
E
Note: In the event of power module failure, refer to chapter 6.1.
P R
99
5.2 Troubleshooting Flow Charts

5.2.1 “MAIN VOLT/FREQ NOK”
Start
Is the main N
Turn on the main
input circuit breaker END
input circuit breaker
(Q1) turned on?
Fix the connection

Y
N
Are the
actual value and LCD
value the same?
N
Is the LCD value zero?
Y
A RY
Is the Wire #1(1)
connection OK?
I
N
N Y
IM
Replace P board or M
Is the main input Y board (3)
L
voltage or frequency Calibrate parameter on
EEPROM(2 )
E
out of range?
P R N
Check the EEPROM

voltage setting (2)
END
Fig 5.2.1a
Note (1): For SU20KX, SU40KX and SU40K models, wire #1 is connected between the P board (CNP7) and FA (CNA9) for main input. (See chap-
ter 1.5.) For SU60KX, SU80KX, SU60K, SU80K, SU60KTV and SU80KTV, wire #1 is connected between the P board (CNP7) and F1 (CNF15) for
main input. (See section 1.5.)
Note (2): To learn about EEPROM parameter settings and calibration, turn to section 3.2.
Note (3): For the location of the NHS-SYS-P and NHS-SYS-M boards, turn to section 1.5. To replace the NHS-SYS-M board, simply remove the
EEPROM chip from an old NHS-SYS-M board and insert it into the new one.
Fig 5.2.1b
100
5.2 Troubleshooting Flow Charts (continued)

5.2.2 “MAIN SEQUENCE NOK”
This may occur during startup or if the customer changes their charger generation or main input source improperly.
Start
Is the main N
input external wiring Correct the wiring
correct?
Y
Y
Is the main
input phase sequence
N
A R
Correct phase
N
I
rotation
correct?
IM
Y
R E L END
P
Fig 5.2.2a
101

5.2.3 “BYPASS VOLT/FREQ NOK”
Start
Are the
the main or bypass N Turn on the main or
input circuit breaker bypass input END
(Q1 and Q2) circuit breaker
turned on?
Fix the connection
Y
N
Are the
value the same?
N
Is the LCD value zero?
Y
A RY
Is the Wire #11 (1)
connection OK?
I N
N Y
IM
board (3)
L
Is the main input Y
voltage or frequency Calibrate parameter on
E
out of range? EEPROM(2 )
P R N
Check the EEPROM

voltage setting (2)
END
Fig 5.2.3a
Note (1): For SU20KX, SU40KX and SU40K models, wire #11 is connected between P board (CNP8) and FA (CNA9) for bypass input. (See chapter
1.5.) For SU60KX, SU80KX, SU60K, SU80K, SU60KTV and SU80KTV, wire #11 is connected between P board (CNP8) and F1 (CNF15) for bypass
input. (For locations, see chapter 1.7)
Note (2): To learn about EEPROM parameter settings and calibration, turn to chapter 3.2.
Note (3): For the location of the NHS-SYS-P and NHS-SYS-M boards, turn to chapter 1.5. To replace the NHS-SYS-M board, simply remove the
EEPROM chip from an old NHS-SYS-M board and insert it into the new one.
Fig 5.2.3b
102

5.2.4 “BYPASS SEQUENCE NOK”
Start
Is the bypass N
input external wiring Correct the wiring
correct?
Is the bypass input

source phase correct?
A RY
I END
N
IM
Fig 5.2.4a
L
5.2.5 “BYPASS STATIC SWITCH OVER TEMPERATURE”
P R E Start
Is the UPS loading N Have the N Temperature sensing

circuit has failed.
too high? fans (1) failed?
Replace the NTC (2)
Y
Y
Reduce loading Replace the fan
END
Fig 5.2.5a
Note (1): The fans are installed at the heat-sink of the bypass static switch. (See section 1.5)
Note (2): The NTC is mounted on the heat-sink of bypass static switch (Figure 5.2.5b). Remove wire #35 and unscrew the NTC.
Fig 5.2.5b
103

5.2.6 “BYPASS STATIC SWITCH FAULT”
Start
Are the N
bypass SCRs Replace the SCR
functioning? (1)
Replace the M board (2 )
Does the
fault still occur w/ UPS
N
A RY
N
in bypass mode?
IM I
L
Replace the S or SA board (3)
P R E END
Fig 5.2.6a
Note (1): Use a multimeter to measure the pins of bypass SCRs. If the ohm value is close to zero, it indicates that the SCR has failed. (For the
location of bypass SCRs, turn to section 1.5)
Note (2): For the location of the NHS-SYS-M board, turn to section 1.5. To replace the NHS-SYS-M board, remove the EEPROM chip from the old
NHS-SYS-M board and insert it into the new one.
Note (3): For the location of the NHS-SYS-S board (for 60kVA and 80kVA) or the NHS-SYS-SA board (for 20kVA and 40kVA), turn to section 1.5.
5.2.7 “BYPASS STATIC SWITCH OVERLOAD”
Start
N Is the load CT N
Is the UPS loading
too high? functioning? (1)
Y Y
Reduce loading Replace P board or M Replace CT

board(3)
Calibrate parameter on
EEPROM(2)
END
Fig 5.2.7a
Note (1): Use a multimeter to measure OIP CT resistance. If the value is about 35ohm, the OIP CT is good.
Note (3): To learn the location of the NHS-SYS-P and NHS-SYS-M boards, turn to section 1.5. To replace the NHS-SYS-M board, remove the
EEPROM chip from the old NHS-SYS-M board and insert it into the new one.
104

5.2.8 “UPS INTERNAL COMM ABNORMAL”
Start
Has the N
Remove power connection
communication wire
of power module #1 (2)
slipped?(1)
Re-insert power connection
of previous power module
Y and remove the next power
module’s connection
Y
Re-insert communication
wire and try again Still getting the Y
R
same fault message?
I
N
NA
IM
Replace the power module
R E L END
P
Fig 5.2.8a
Note (1): Check W2A, W2B, W2C, W2D, W4A, W4B and W6 (Fig 5.2.8b).
Note (2): Remove wires W61A, W65A and W68A.
W3A
W2A W4A
W5 W6
W61A W65A
W68A
W2B
W5 W6
W5 W6
W62B W66B
W69B
W2C
W5 W6
W5 W6
W63C W67C
W70C
W2D
W5 W6
W2B W4B
W64D W36D
W71D
Fig 5.2.8b
105

5.2.9 “BATTERY TEST FAIL”
Start
Are the Replace P board or M

N
actual value board
(2)
and LCD value the Calibrate parameter
same? on EEPROM (1)
Y
Battery voltage < +/-256Vdc
Check battery bank and
Y
consider replacing the
R
battery
END
I Fig 5.2.9a
NA
IM
L
Note (2): For the location of the NH-SYS-P and/or NH-SYS-M board, turn to section 1.5. To replace the NHS-SYS-M board, remove the EEPROM
chip from the old NHS-SYS-M board and insert it into the new one.
R E
5.2.10 “BATTERY OVER CHARGE”
P
Start
Is the
N
neutral (N) of the battery Correct the wiring
external wiring
correct? (1)
Are the Replace P board or M

N board
(3)
value the same? Calibrate parameter
on EEPROM (2)
Is every power module

charge voltage about 274V? (4)
END
Fig 5.2.10a
Note (1): The midpoint of the battery string must be connected to the neutral (N) of the battery terminal block.
Note (4): Check the battery voltage of each power module one at a time. If it is normal, check the next one.
106

5.2.11 “BATTERY BAD”
Start
Is
the battery N Turn on battery
circuit breaker circuit breaker
turned on?
Is the external
wiring correct?
N
A RY
Correct the wiring
I N Fix the connection
IM
N
R E L Are the
actual value
and LCD value the
same?
N Is the
LCD value zero?
Y Is the Wire #31(1)
connection OK?
P Y
Battery broken
Replace battery
N
board
(3)
Calibrate parameter
Y
Check the fuse of

external battery or
internal battery
on EEPROM (2)
END
Fig 5.2.11a
Note (1): Wire #31 connects CNP10 on the NH-SYS-P board to CNB7 on the NH-SYS-B board (Figure 5.2.11b).
Fig 5.2.11b
107

5.2.12 “BYPASS FAN FAILURE”
Start
N N
Is the UPS Is Fan C failed
in bypass mode? fan C spinning? Replace fan C (4)
N Does fan C Y
Replace the P board or work normally after
Y
Y M board (1) restarting UPS?
NA R
Is
fan A spinning?
N
IM I Is
fan B spinning?
N
Fan A and B failed
Replace fan A (2) and
fan B (3)
R E L Y
Fan A failed
P
Y Replace fan A (2 )
N Do fans
Replace the S board work normally after
or M board (1) restarting UPS?
END
Fig 5.2.12a
Note (2): Fan A is the main fan for the bypass static switch (Figure 5.2.12b).
Note (3): Fan B is the redundancy fan for the bypass static switch (Figure 5-16).
Note (4): Fan C is the main fan for the filter (Figure 5.2.12c).
Fig 5.2.12b Fig 5.2.12c

108

5.2.13 “TRANSFORMER OVERHEAT”
Start
N Is it a N Are short-pins N
Is the UPS loading in CNM10 and
too high? C-Cabinet model? (1)
CNM11? (2)
Y Y Y Plug in short-pins
Reduce loading
Y
Are the
W38 plug in CNM11
R
(3)
Replace M board
and W39 plug in
A
(2)
CNM10?
I N
IM
Plug in these wires
R E L END
Fig 5.2.13a
P
Note (1): Models with C–cabinets are: SU40K, SU60K, SU80K, SU60KTV and SU80KTV.
Note (2): See Figure 5.2.13b for location.
Note (3): For the location of the NH-SYS-M board, turn to section 1.5. To replace the NHS-SYS-M board, remove the EEPROM chip from the old
NHS-SYS-M board and insert it into the new one.
Fig 5.2.13b
109

5.2.14 “PS OUTPUT VOLT NOK”
Start
Is the output N
wire connection Fix the connection END
OK?
Y Fix the connection
Y
N
R
Are the Is the
Actual value Is the Y
A
(1)
N Wire #10
and LCD value LCD value connection
N
the same? zero?
OK?
IM I N Y
L
board (3)
E
Check if any power
Calibrate parameter on
module output voltages
EEPROM(2)
R
(4)
are out of range
P END
Fig 5.2.14a
Note (1): Wire #10 connects CNP9 on the NH-SYS-P board with CNFC20 on the NH-SYS-FC board (Figure 5.2.14b).
Note (2): To learn about EEPROM parameter setting and calibration, refer to section 3.2.
Note (3): For the location of the NH-SYS-P board and NH-SYS-M boards, turn to section 1.5. To replace the NHS-SYS-M board, remove the
EEPROM chip from the old NHS-SYS-M board and insert it into the new one.
Note (4): Check the output voltage of each power module one at a time. If normal, check the next power module.
Fig 5.2.14b
110

5.2.15 “PS EXT PARALLEL COMM ABNORMAL”
Start
Check
firmware first,
follow firmware
procedure
Has the
parallel wire
N
A RY
Parallel communication failed
END
N
Replace the R board
slipped? (1)
IM I
R E L Re-insert the parallel
wire and try again
P END
Fig 5.2.15a
Note (1): The external parallel wire is located on the rear panel (Figure 5.2.15b).
Fig 5.2.15b
111

5.2.16 “PARALLEL FAILURE”
Start
Are both Make sure the units

system’s EEPROM N are identical.
power rating settings Synchronize power
the same?(1 ) rating settings (1)
Make sure that parallel

IDs(2) are different
A RY
I N
IM
END
L
Fig 5.2.16a
E
Note (1): Figure 5.2.16b shows the EEPROM’s power rating settings (Rating VA). To learn about EEPROM parameter settings, turn to section 3.2.
R
Note (2): Access parallel ID settings using the LCD control panel (bypass mode only). (UPS SETUP
P
LOCAL SETUP PARALLEL ID)
Fig 5.2.16b
112

5.2.17 “REDUNDANCY LOSS”
Start
Is the redundancy N Reset redundancy

setting correct (1) number
Y
Reduce loading
END
NA R
IM I Fig 5.2.17a
Note (1): Access the redundancy setting using the LCD control panel (only in bypass mode). (UPS SETUP REDUNDANCY SETUP)
L
Select the power module’s redundancy number.
E
EX: 40kVA UPS, load < 20kVA, redundancy number =1.
R
If one power module proves abnormal, another power module will continue to supply the load without interruption.
P
40kVA UPS, load > 20kVA, redundancy number =1.
LCD panel displays “REDUNDANCY LOSS” message.
If one power module is abnormal, another power module will be overloaded and shut down to bypass.
113
6 Power Module
6.1 Failure Power Module Identify
WARNING: Before opening the unit, please make sure that the UPS is in Manual Bypass mode so that it
continues to supply power to the critical load (the critical load is supported directly by utility power).
These instructions will help you diagnose which power modules have failed and which are protected.
1) Check the warning messages by pressing the “ ” or “ ” button on the main page of the control panel. (Figure 6.1a) (Table 5.1b lists the
conditions for each power module warning message)
2) Check the event log message. (Figure 6.1b) (Maintenance Event Log Read)
P W R M O D U L E # 1
P F C F U S E O P E N
● P W R
◆ S E R V I C E
M O D D U L E # 1
R E Q U I R E D
O F F
A RY
I Fig 6.1a
N
E L U P S
IM
M E A S U R E
S E T U P
R
P M A I N T E N A N C E
S T A T I S T I C
E V E N T L O G
O T H E R S
E V E N T L O G
R E A D
E R A S E
EVENT　LOG
０７－０７－０３　１３：１７：００
　ＵＰＳ　Ｓｔａｔｅ：Ｌｏａｄ　ｏｎ　Ｉｎｖｅｒｔｅｒ
０７－０７－０３　１３：１５：５７
　Ｉｎｐｕｔ　Ｖｏｌｔａｇｅ　Ｎｏｒｍａｌ
０７－０７－０３　１３：１５：５７
　Ｉｎｐｕｔ　Ｆｒｅｑｕｅｎｃｙ　Ｎｏｒｍａｌ
０７－０７－０２　１３：１５：５４
　ＵＰＳ　Ｓｔａｔｅ：　Ｌｏａｄ　ｏｎ　Ｂｙｐａｓｓ
０７－０７－０２　１３：１５：５３
　Ｉｎｐｕｔ　Ｆｒｅｑｕｅｎｃｙ　Ａｂｎｏｒｍａｌ
０７－０７－０２　１３：１０：１６
　Ｉｎｐｕｔ　Ｖｏｌｔａｇｅ　Ａｂｎｏｒｍａｌ
Fig 6.1b
114
6 Power Module (continued)
6.1 Failure Power Module Identify (continued)

3) Check the information of DC BUS voltage. (Figure 6.1c) (Maintenance Others Module DC BUS volt Administrator) Normally,
the DC BUS voltage of a power module is about +/- 370Vdc. Use this number to confirm which power module is abnormal.
4) Check the Output of Power modules. (Figure 6.1d) (Measure press “ ” or “ ” button to choose)
M E A S U R E
U P S S E T U P
S T A T I S T I C
A RY
E V E N T
M A N U A L
L O G
S E T U P &
I
T E S T
N
IM
O T H E R S
R E L
P O T H E R S
S N &
S Y S T E M
M O D U L E
F W V E R S I O N
T I M E
D C B U S V O L T
L O G I N M E A S U R E
A D M I N I S T R A T O R U P S S E T U P
U S E R M A I N T E N A N C E
D C B U S V O L T A G E P O W E R M O D U L E # 3
I N V E R T E R O U T P U T
# 1 : + 3 7 2 . 6 V / - 3 6 8 . 4 V R : 2 2 0 . 0 V / 1 2 . 5 A
# 2 : + 3 7 2 . 6 V / - 3 6 8 . 4 V S : 2 2 0 . 0 V / 1 2 . 5 A
# 3 : + 3 7 2 . 6 V / - 3 6 8 . 4 V T : 2 2 0 . 0 V / 1 2 . 5 A
# 4 : + 3 7 2 . 6 V / - 3 6 8 . 4 V
F R E Q U E N C Y
5 0 . 0 H z
Fig 6.1c Fig 6.1d
115
6.1 Failure Power Module Identify (continued)

5) (Use this step to shut down the UPS with load protection)
Set UPS to manual bypass mode.
If the UPS is on normal mode, press the “OFF” button to enter bypass mode. Then turn on the manual bypass circuit breaker (Q3) and turn off the
output circuit breaker (Q4). (Figure 6.1e)
Next, turn off the main input circuit breaker (Q1) so that the power module discharges its DC BUS voltage. Monitor the power module’s output
(Figure 6.1d) and DC BUS voltage (Figure 6.1c) using the LCD panel.
These voltages will decrease gradually within each normal power module.
Q4 Q3 Q2
A RY Q1
I
Output Manual
Bypass
N
Bypass
Input
Main
Input
E L IM
P R Q1: Input Circuit Breaker
Q3: Manual Bypass Circuit Breaker
Fig 6.1e
Ultimately, normal power modules will shut down (with fans inactive), while faulty power modules will still be pending (no discharge, fans still
active).
Finally, turn off the battery switch to force the power modules to shut down. At this point, faulty power modules have either failed or are being
protected.
6) Turn on the main input circuit breaker. Then, once the fan is active, turn off the main input circuit breaker. Normal power modules will shut
down instantly, while faulty power module will discharge DC BUS voltage.
Failed power modules can be identified by the following:
• Inactive fans
• Alarm message on LCD
If neither of these occur, follow step 7 to ascertain that the faulty power modules are protected.
7) Turn on the main input circuit breaker and observe whether the power module’s DC BUS voltage (Figure 6.1c) ever reaches +/- 370Vdc. If it
does not, or you receive an alarm message, the power module has failed.
Turn off the main input circuit breaker and monitor the output message for each power module (Figure 6.1d). If the output voltage is abnormal or
you receive an alarm message, the power module has failed.
116
6.2 Power Module Replacement
WARNING: Before opening the unit, please make sure that the UPS is in Manual Bypass mode so that it
continues to supply power to the critical load (the critical load is supported directly by utility power).
WARNING: Make sure that the UPS unit is shut down completely. (Main Input circuit breaker (Q1), Bypass
Input circuit breaker (Q2) and Output circuit breaker (Q4) must be OFF (see Figure 6.2a).)
Q4 Q3 Q2 Q1
Output
A RY
Manual
Bypass
Bypass
Input
Main
Input
I N
E L IM Q1: Input Circuit Breaker
P R Q3: Manual Bypass Circuit Breaker

Fig 6.2a
To remove the power module:

a) Unscrew the rear panel cover (Figure 6.2b).
Fig 6.2b
117
6.2 Power Module Replacement (continued)

b) Disconnect the power module (Figures 6.2c and 6.2d).
ID Detect
+12V
Comm. Port
Rev. Comm. Port
R +
S N N
T – T
N S
R
AC INPUT DC INPUT OUTPUT

Fig 6.2c
A RY
I N
E L W61A
IMW65A
W2A
W5
W3A
W4A
W6
W68A
R
W2B
W6
P
W5
W5 W6
W62B W66B
W69B
W2C
W5 W6
W5 W6
W63C W67C
W70C
W2D
W5 W6
W2B W4B
W64D W36D
W71D
Fig 6.2d
118

c) Unscrew the rear panel of the power module (Figure 6.2e).
Fig 6.2e
A RY
N
d) Remove the corner bezels of the power module from the front side (Figure 6.2f).
IM I
R E L
P
Fig 6.2f
e) Unscrew the front bezel (Figure 6.2g).

f) Remove the front bezel.
Fig 6.2g
119

g) Unscrew the front of the power module (Figure 6.2h).
A RY
I N
IM
Fig 6.2h
h) Remove the power module (Figure 6.2i).
R E L
P
Fig 6.2i
120
7 Preventive Maintenance
7.1 Safety Overview

Hazardous voltages and currents are present in this equipment! Hazardous energy is stored and will still be present even when the equipment is
turned off and removed from power mains!
Personal protective equipment is required when working on this equipment. This includes safety glasses, insulated gloves, and insulating blankets to
prevent shorts or accidental contact with live circuits.
LOTO (Lockout-Tagout) procedures should be used when service cannot be completed in one visit.
Insulated tools are required for service inside power modules or battery cabinets when working hot.
Use a voltmeter to verify that voltage has been removed before servicing any module.
Use a voltmeter to determine that voltages and polarities are correct before re-connecting any batteries or battery cabinets.
If you are working with someone else, be certain that you know what the other person is doing at all times AND that the other person knows what
you are doing!
Y
7.2 Suggested tools and supplies
• Insulated tools:
Torque wrench
NA R
I
Socket set, ratchet
Screwdrivers (Philips and common)
IM
Magnetic Philips screw driver
Needle-nose pliers
L
Diagonal wire cutters
E
• Oscilloscope—199 Fluke Scope meter or equivalent
R
• Digital Multi-meter—189 Fluke or equivalent true RMS with diode scale
P
• Clamp-on Ammeter—AC/DC; true RMS
• Non-contact infra-red thermometer
• TIF tester (for battery module)
• Small soldering iron and rosin-core solder
• Insulated gloves
• ESD protective equipment (grounded pad, wrist strap)
• Insulating blanket
• Electrical tape
• Heat sink thermal compound
• Plastic ties
7.3 UPS Procedure

7.3.1
Check the LCD display and the LED panel for status and alarms. If the unit is operating normally and no alarms are present, or if the unit has an
active alarm, download the event log and failure power module identify (Please refer to chapter 3 and chapter 6 of “owner’s manual”).
7.3.2
Remove the rear, side, top and front covers. Perform an infrared scan on input and bypass breakers, cables and wire connections (terminal blocks,
internal connect, etc.), and other assemblies. What are we looking for? What temperature limits can not be exceeded?
7.3.3
Visually inspect cables for signs of overheated or damaged insulation. Visually inspect modules for damage and inspect bypass STS snubbers for
damage.
7.3.4
Measure Ø to Ø and Ø to Neutral main input voltage, bypass input voltage and enter those on the form. Note that phases R, S, T correspond to
A, B, C on the form. Compare the meter readings with the LCD display readings. If the voltage readings are correct within +/- 1%, check input
metering OK on the form. If there is a greater discrepancy, enter that in NOTES. Then what do we do? Is there a troubleshooting tree to reference
in the service manual?
121
7 Preventive Maintenance (continued)
7.3 UPS Procedure (continued)

7.3.5
Measure Ø to Ø and Ø to Neutral output voltage and output current as above and enter the values on the form. Compare the readings to the LCD
display. If the voltage readings are within +/- 1% and the current readings are within +/- 1 ampere, check output metering OK on the form. If there
is a greater discrepancy, enter that in NOTES. Then what do we do? Is there a troubleshooting tree to reference in the service manual?
7.3.6
Check DC BUS voltage from the LCD display and enter those voltages on the form. DC bus voltages should be 370V within +/- 3V. If there is a
greater difference, enter that in NOTES. Then what do we do? Is there a troubleshooting tree to reference in the service manual?
7.3.7
Use a digital multi-meter to measure battery DC voltage at the terminal blocks and enter that information on the battery PM form. Use a clamp-on
ammeter to measure DC charge current and enter that information on the battery PM form. What should the current be? Is there an expected limit
not to be under or exceed?
7.3.8
Y
Perform the visual battery inspection. Note any problems. Then take an infrared reading of ambient temperature and the inside of the battery
R
compartment and enter that information on the form. Note on the form if battery temperature exceeds 95O F, or 32O F above ambient. What steps
should be followed to address this issue? Is this an information only step?
A
N
7.3.9
7.3.10
IM I
If the battery PM is to be performed, it should be done at this time. See section 7.4 for the internal battery procedure.
When inspection is complete, replace the rear, side, top and front covers of the UPS.
7.3.11
E L
When you turn on manual bypass under the following situation :
R
1. Replace the failure power module with a new one.
P
2. Replace the failure board/components in the system
Please follow the regular turn-on procedure. Turn on the bypass input, output and main input breaker. Verify the static switch is load on the bypass,
turn off the manual bypass breaker.
7.3.12
Check the LCD display to verify DC BUS voltages are present, and then press the “ON” key. Verify that the inverter starts and operates correctly
per the LED panel and LCD display.
7.3.13
Summarize the results of the inspection with the customer representative on site. Be sure to note any items that will require service or customer
action.
7.4 Internal Battery Procedure

Battery module PM inspection should always be performed at a time approved by the customer since the Battery Module must be disconnected and
critical loads will not be backed up.
Because the SU series UPS units are direct coupled, all terminals of the battery circuit have hazardous voltage with respect to ground when the
battery is connected.
Always remove fuses and disconnect the Anderson connectors before working on any part of the battery module. However, hazardous voltages will
still exist between battery terminals.
Always insulate the exposed ends of any cables that must be disconnected, using electrical tape. Secure loose cables so that they cannot come in
contact with other cables, surfaces, or connections.
When any cable or connector is disconnected, always use a voltmeter to verify that zero voltage exists before reconnecting.
a) While the inverter is normal, press OFF switch, turn off the Main circuit breaker Switch, turn on the Manual Bypass switch, and turn off the
Bypass circuit breaker Switch. Perform the visual battery inspection. Note any problems. Then take an infrared reading of ambient temperature
and the inside of the battery compartment and enter that information on the form. Note on the form if battery temperature exceeds 84O F, or
10O F above ambient What action should be taken if this condtion is present? Where do we go to in the manual?
b) Remove the battery compartment panels, and disconnect the Anderson connectors.
NOTE: Hazardous voltage exists between the fuse clips even after the battery cable is disconnected, as well as between all electrical connections in
the battery module!
122
7 Preventive Maintenance (continued)
7.4 Internal Battery Procedure

c) Use the infrared thermometer to measure the ambient temperature near the battery module and the internal temperature of the battery module.
Note that the best place to read ambient temperature is on the floor immediately behind the battery module. Battery module internal temperature
should be taken at one of the jars on a top tier.
d) Use the digital multi-meter to read the voltage across each tray. Note if the voltage is outside the range 130V to 138V for any tray.
e) Replace the tray and re-connect the Anderson connectors.
f) Repeat steps d) through e) for the remaining battery trays.
g) When the battery cabinet inspection is complete, replace the cover. Turn on the Main input circuit breaker and Bypass input breaker on the
UPS. When the static switch is operating, turn off the Manual Bypass switch
h) Verify using the LCD display that the main input and DC bus voltages are correct, then press the ON switch. Verify that the inverter starts and
operates correctly per the LED panel and LCD display.
Appendix A Service Equipment and Tools
A RY
Recommended Equipment and Tools
I N
IM
• Laptop: with series COM port
• Multi-Meter
•
•
•
Oscilloscope
E L
Clamp Meter: for measurement of current
R
Screwdriver: Phillips-head and slotted
•
•
•
P Hex Wrench: 5mm and 6mm
Socket Wrench: 13mm and 17mm
Diagonal Cutters
Software Tools
• NH_SYS_V1_3B1030.exe: For system EEPROM parameter settings and calibration.
• FSL 3.75.exe: For upgrading the system MCU’s firmware on a NH-SYS-M board.
• NH_PM_V1_4B1207.exe: For upgrading the power module’s firmware.
• NH-Dry-Contact v1.0b1024.exe: For output dry contact status setting.
• NH-EventLog v1.0b1115.exe: For downloading the UPS event log.
123
Appendix B Torque Table
KX Models
Tables B.1 and B.2 list the torque for terminal block connection. (For TB locations, see Figure B.a.)
Table B.1
SU20KX
Torque lb-in (kgf-cm) Screwdriver
Input TB 15.6 (18) Slotted Screwdriver
Bypass TB 15.6 (18) Slotted Screwdriver
Battery TB 15.6 (18) Slotted Screwdriver
OUTPUT TB 15.6 (18) Slotted Screwdriver
Ground 130.2 (150) 13mm Socket Wrench
SU40KX
Y
Input TB 30.4 (35) Slotted Screwdriver
R
Bypass TB 30.4 (35) Slotted Screwdriver
A
Battery TB 30.4 (35) Slotted Screwdriver
N
OUTPUT TB 30.4 (35) Slotted Screwdriver
Ground
IM I 130.2 (150) 13mm Socket Wrench
R E L
P
Fig B.a.
124
Appendix B Torque Table (continued)
KX Models (continued)
Table B.2
SU60KX
Input TB 50 (57.6) Slotted Screwdriver
Bypass TB 50 (57.6) Slotted Screwdriver
Battery TB 50 (57.6) Slotted Screwdriver
OUTPUT TB 50 (57.6) Slotted Screwdriver
Ground 130.2 (150) 13mm Socket Wrench
SU80KX
Y
Bypass TB 50 (57.6) Slotted Screwdriver
Battery TB 50 (57.6) 5mm Hex Wrench
OUTPUT TB
Ground
50 (57.6)
130.2 (150)
NA R Slotted Screwdriver
13mm Socket Wrench
K Models
IM I
L
Table B.3 lists the torque for terminal block connection. (For SU40K and SU60K TB locations, see Figure B.b.) (For SU80K TB locations, see
Figure B.c.)
Table B.3
P R E Input TB
Battery TB
SU40K
Torque lb-in (kgf-cm)
50 (57.6)
50 (57.6)
Screwdriver
5mm Hex Wrench
Slotted Screwdriver
OUTPUT TB 50 (57.6) 5mm Hex Wrench
Ground 217 (250) 17mm Socket Wrench
SU60K
Input TB 90 (130.7) 6mm Hex Wrench
OUTPUT TB 90 (130.7) 6mm Hex Wrench
SU80K
Input Bar 217 (250) 17mm Open End Wrench & Socket Wrench
Battery TB 50 (57.6) 5mm Hex Wrench
OUTPUT Bar 217 (250) 17mm Open End Wrench & Socket
Wrench
125
K Models
A RY
I N
E L IM
Fig B.b.
P R
Fig B.c.
126
KTV Models
Table B.4 lists the torque for terminal block connection. (For TB locations, see Figure B.d.)
Table B.4
SU60KTV
OUTPUT TB 50 (57.6) Slotted Screwdriver
SU80KTV
Input TB 50 (57.6) 5mm Hex Wrench
Battery TB
OUTPUT TB
Ground
50 (57.6)
50 (57.6)
217 (250)
A RY 5mm Hex Wrench

5mm Hex Wrench
17mm Socket Wrench
I N
E L IM
P R
Fig B.d.
127
Appendix C PCB and Test Point
NH-SYS-P Board
TPP1: Reference ground (GND) of control circuit power
TPP2: +12V of control circuit power
TPP4: -12V of control circuit power
A RY
I N
IM
NH-SYS-R Board
L
TPR1: Reference ground (GND) of control circuit power
TPR2: Synchronous signal
P R E
TPR3: Reference ground (GND) of communication circuit power
TPR4: +5V of communication circuit power
TPR5: +12V of communication circuit power
TPR6: -12V of communication circuit power
1111 W. 35th Street, Chicago, IL 60609 USA

+1.773.869.1234 • www.tripplite.com
93-2838 200807190
128

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SU-Series 3-Phase UPS Hardware:

Introduction and Troubleshooting

1111 W. 35th Street, Chicago, IL 60609 USA

1 Basic Operation 3 2.11 LCD Panel Control Circuit 59

1.1 Technical Specifications

Model SU20KX SU40KX SU60KX SU80KX

1.1 Technical Specifications (continued)

Model SU40K SU60K SU60KTV SU80KTV

1.1 Technical Specifications (continued)

1.2.2 Control Panel Features

1.2 Features (continued)

1.2 Features (continued)

1.2 Features (continued)

Fig 1.2.3c SU40K front

1.2 Features (continued)

1.2 Features (continued)

1.2 Features (continued)

1.3 Operating Principles

20kVA/3U POWER MODULE

20kVA/3U POWER MODULE Circuit Breaker

20kVA/3U POWER MODULE

20kVA/3U POWER MODULE

1.3.2 Internal Battery Layout

12Vdc, 20pcs 12Vdc, 20pcs

Fig 1.3.2a Battery Strings

1.3 Operating Principles (continued)

Fig 1.3.3a Power Module Block Diagram

1.5 Operating Modes

1.5.1 Online (Normal) Mode (Single UPS)

1.5.4 Manual Bypass Mode (Single UPS)

1.5 Operating Modes (continued)

1.5 Operating Modes (continued)

1.5.8 Manual Bypass Mode (Parallel UPS)

1.6 Start-Up, Shutdown and Bypass

1.6.1 Control Panel and Breaker Diagrams

•E LCD Status Screen D

1.6.2 Preliminary Checklist (Single UPS)

1.6.3 Standard Start-Up Procedure (Single UPS)

•2 Confirm that the manual bypass circuit breaker switch A is off.

Output Manual Bypass Main

1.6 Start-Up, Shutdown and Bypass (continued)

Output Manual Bypass Main

•2 Confirm that the manual bypass circuit breaker switch A is off.

Output Manual Bypass Main

1.6 Start-Up, Shutdown and Bypass (continued)

•2 Switch off the main input circuit breaker switch A .

Output Manual Bypass Main

•3 Switch off the bypass input circuit breaker switch A .

Output Manual Bypass Main

1.6 Start-Up, Shutdown and Bypass (continued)

•5 Switch off the output circuit breaker switch A . If the AC input

1.6.8 Start-Up Procedure (Parallel UPS)

1.6 Start-Up, Shutdown and Bypass (continued)

Output Manual Bypass Main

•4 Switch on the main input circuit breaker switch A of each UPS

Output Manual Bypass Main

Output Manual Bypass Main

1.6 Start-Up, Shutdown and Bypass (continued)

Output Manual Bypass Main

Output Manual Bypass Main

Output Manual Bypass Main

Output Manual Bypass Main

1.6 Start-Up, Shutdown and Bypass (continued)