Professional Documents
Culture Documents
Level2 Q&A
Level2 Q&A
February 2013
Version 1.0.6
This Practice Test is representative of the content covered in the TOGAF 9 Part 2 Examination.
It includes question formats found in the actual examination. It also includes questions of
varying difficulty. A candidate’s performance on this Practice Test does not guarantee similar
performance on the actual examination.
© Copyright 2009-2013, The Open Group
No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior permission of the copyright
owner.
Boundaryless Information Flow™ is a trademark and ArchiMate®, Jericho Forum®, Making Standards Work®,
Motif®, OSF/1®, The Open Group®, TOGAF®, UNIX®, and the ``X'' device are registered trademarks of The Open
Group in the United States and other countries.
Comments relating to the material contained in this document may be submitted to:
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 2
CONTENTS
1. Instructions ......................................................................................................................................... 4
2. Examination........................................................................................................................................ 5
2.1 Question 1................................................................................................................................. 5
2.2 Question 2................................................................................................................................. 6
2.3 Question 3................................................................................................................................. 7
2.4 Question 4................................................................................................................................. 8
2.5 Question 5............................................................................................................................... 10
2.6 Question 6............................................................................................................................... 11
2.7 Question 7............................................................................................................................... 12
2.8 Question 8............................................................................................................................... 14
3. Bonus questions................................................................................................................................ 16
3.1 Question 9............................................................................................................................... 17
3.2 Question 10............................................................................................................................. 18
3.3 Question 11............................................................................................................................. 19
3.4 Question 12............................................................................................................................. 20
4. Answers ............................................................................................................................................ 21
5. Bonus Answers ................................................................................................................................. 29
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 3
1. INSTRUCTIONS
This Practice Test is an open book test. The permitted reference text is the TOGAF 9 specification1.
You should spend no more than 90 minutes on this test.
1
This version of this Practice test can be used with either TOGAF 9 or TOGAF 9.1.
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 4
2. EXAMINATION
This section consists of eight gradient scored, multiple-choice, single response questions. In order to
answer each question you will need to read the related scenario fully. On the basis of the information
provided in the scenario, and the guidance in TOGAF 9, which one of the four possible answers is the
best answer?
There is a maximum of five (5) points per question.
The CORRECT answer scores five (5) points.
The SECOND BEST answer scores three (3) points.
The THIRD BEST answer scores one (1) point.
The DISTRACTER (the incorrect answer) scores zero (0) points.
In order to pass this section, you must achieve a total of 28 points2 or more out of a maximum of 40
points (70%).
2.1 Question 1
SCENARIO 1:
You are serving as the Lead Architect in a multinational company that operates production facilities in 24
countries and sells its products in over 100 countries. It has three sectors: Transportation, Energy
Systems, and Automation. Each sector has several business units that operate independently. An
Executive Vice President heads each of the business units. Traditionally, each business unit has acted
independently with few shared customers or suppliers. They were expected to share financial and human
resource information from the corporate headquarters.
A consultancy firm has recommended a realignment that will enhance sharing of product information
across business units. The implementation of this strategic realignment will require the development of
integrated customer information systems and product information systems.
The company has a mature enterprise architecture practice and uses TOGAF 9 as the basis for its method
and deliverables. An architecture development program has been created to address the development of
these capabilities and is about to commence. The enterprise architecture program is sponsored by the
CIO.
At the most recent meeting of the Corporate Board, the Chairman of the Board expressed a concern about
the risk to the business while a potentially disruptive program is being rolled out across the company. He
noted that several competitors had tried similar initiatives with poor results. The Corporate Board agreed
that this concern must be satisfactorily addressed before this program can commence.
2
Note that this pass mark may differ from the live TOGAF 9 Part 2 Examination. Consult
The Open Group certification web site for the latest information on examination pass marks.
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 5
Question 1
Answers
A. You recommend that a Risk Aversion Assessment be conducted in the Implementation Governance
phase to determine the implementation organization’s degree of risk aversion with regard to the proposed
business transformation. Based on that, if the Corporate Board is not willing to accept a reasonable
amount of risk, then you recommend they put in place a set of parallel systems to mitigate the risks.
B. You recommend that techniques be used throughout the program to manage risk including risk
monitoring. This will enable you to identify, classify and mitigate the risks associated with the proposed
transformation and ensure suitable business continuity plans are in place. In the Implementation
Governance phase, you ensure a residual risk assessment is conducted to determine the best way to
manage risks that cannot be mitigated.
C. You recommend classifying the risks in terms of time, cost, and scope during the Architecture Vision
phase. This will enable you to ensure that certain risks with certain types of impact are managed by the
right individuals. You would then ensure that the Architecture Contracts issued in the Implementation
Governance phase address those initial risks and include adequate risk monitoring actions to confirm they
have been addressed.
D. You recommend that a risk management framework is used in Phase G, the Implementation
Governance phase. This would include a risk classification scheme and completion of worksheets for risk
assessment. This will enable you to assess the risks associated with the proposed business transformation.
You then ensure that the initial level of risk is well understood before issuing the Architecture Contracts.
2.2 Question 2
SCENARIO 2:
You are serving as a consultant to the Chief Architect of low-cost airline. The airline was formed in 2002
and has its main base at a major international airport on the east coast of North America. It currently
serves 65 destinations in 20 US states, and nine countries in the Caribbean, South America and Latin
America.
The airline has received approval to acquire a smaller regional carrier that will extend the market it
reaches and enable it to feed its primary routes with connecting flights from smaller cities.
In order to integrate the new acquisition, an enterprise architecture program has been initiated, using
TOGAF 9 as the method and guiding framework. The CIO is the sponsor of the activity. The Chief
Architect has indicated that this program should make use of iteration with the ADM.
As the program moves into Phase A within the initial iteration of an Architecture Capability cycle, the
CIO has emphasized the need to ensure that the architecture is embraced across the enterprise.
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 6
Question 2
Answers
A. You would conduct a series of business scenarios with the stakeholders impacted by the acquisition,
and determine which stakeholders are likely to block the initiative and which are likely to support it. You
would identify the most relevant viewpoints and validate with the stakeholders.
B. You would focus on communications with the stakeholders at the regional carrier as effective
communication of targeted information to the right stakeholders at the right time is a critical success
factor for such a merger. You would develop a Communications Plan to ensure they are aware of the key
features of the architecture and have the opportunity to comment.
C. You would conduct a pilot project in Phase A to demonstrate to the stakeholders the technical
feasibility of the approaches that are available from your preferred suppliers. Once the stakeholders
confirm the approach meets their requirements you would then complete a Statement of Work and issue
an Architecture Contract to your suppliers.
D. You would identify key stakeholders across both Atlas Airlines and the new acquisition. You would
classify their positions and influence, recording the results in a stakeholder map. You would then focus on
key stakeholders ensuring that you identify the most relevant viewpoints for each stakeholder and validate
that their concerns are being addressed.
2.3 Question 3
SCENARIO 3:
You are serving as the Lead Enterprise Architect for a major bank, leading a group of domain architects
as well as working with the corporate project management office, strategic planners, and operations
management planners. The bank has been in business for over 60 years, growing through a series of
acquisitions with other financial institutions. It has a large IT service department and routinely has over
100 infrastructure and service projects in progress. The Governing Board has decided that a more
structured approach to its infrastructure and services is necessary to safeguard the business, especially
given the recent turmoil in the financial markets.
As a result, the CIO has sponsored the creation of an Enterprise Architecture group. This group has
adopted TOGAF 9 as the basis for its enterprise architecture, developed an Architecture Vision, which
has been approved, and defined a set of domain architectures. The time has come to consolidate the
domain architectures and review the current initiatives and projects in the corporate portfolio as well as
potentially create new projects in order to realize the vision.
The CIO has stated that the implementation approach must accommodate the constantly occurring
changes to the technology and business landscapes. Shareholders want to see not just a vision but want to
know that there is a flexible, integrated Implementation and Migration Plan that has the best chance of
realizing the vision in these uncertain times.
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 7
Question 3
Answers
A. You recommend that the EA team leverage all of the existing projects and their deliverables to address
the findings from the gap analysis results for the architecture domains. The EA team will request from the
stakeholders all of the existing project charters and architectures so that the architects can integrate them
together in a coherent manner. They will inform the operations management staff of their plans so that
they can prepare to support the deliverables. Each of the domain architects will then come up with
specific projects to address their gaps and then consider whether existing projects need to have their scope
revised. The sum of the work required in each of the domains will then be consolidated into the
Implementation and Migration Plan. The timeline for progression of deliverables will be documented in
the Architecture Roadmap.
B. You recommend that the domain architectures are implemented immediately and all ongoing projects
have their scopes revised to align with the new architectures. In order to save time you will then take the
requirements from Phases B through D and create new IT projects for each one of the requirements that
will enable the projects to create their individual requirements-based project architectures. The projects
will work together through the creation of new point-to-point interfaces following defined interoperability
architecture guidelines.
C. You recommend development of a series of Transition Architectures. This can then deliver continuous
business value in an incremental manner, achieved by all the projects delivering their increments in a
coordinated approach based on capability planning. You will consolidate the Gap Analysis results from
each of the domain architectures and analyze the dependencies so as to come up with a work-breakdown
structure. You will examine what is achievable and identify logical work packages that can become the
basis for projects or the leveraging of existing projects. You will then hold a series of facilitated sessions
to seek consensus on the Implementation and Migration Strategy.
D. You recommend that the stakeholders provide input on what has to be done to implement the defined
domain architectures. The intent is to ensure that all stakeholders will be allowed to contribute to the EA
planning. The joint analysis will then result in a detailed list of work activities that will be rolled into an
IT portfolio plan that will eventually give rise to a series of projects. The intent is to create a
comprehensive Target Architecture that will include the detailed technology choices for the organization
for the next five years. A full report will be completed highlighting what was done including a detailed
dependencies and factors assessment.
2.4 Question 4
SCENARIO 4:
You are working as the Lead Enterprise Architecture for a global manufacturing firm. The firm has
decided to improve the efficiency of its sales force by replacing its legacy fax and paper-based
configuration and ordering systems with a hand-held device solution. This will impact both the firm and
its suppliers.
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 8
The firm uses TOGAF 9 for the internal Enterprise Architecture and uses an iterative approach to
applying the ADM. The enterprise architecture team has established the Architecture Capability for this
project and also completed the first iteration of the Architecture Definition cycle, using a Baseline First
approach. The CIO is the sponsor of the Enterprise Architecture program.
The initial iteration has established the approach, the scope, and vision for the project. A set of
architecture principles has been established based on TOGAF 9, Chapter 23. The CIO has highlighted the
importance of adhering to the following principles:
• Data is an asset.
• Data is shared.
• Data is accessible.
The initial iteration has also established a number of business goals and objectives for the new target
system. The principal goal is to give the sales force in the field direct access to the sales process, allowing
sales staff to create and verify product configurations, check pricing and availability, and to place an order
while still on the client site with the customer.
As part of achieving this goal, the architectures developed will need to address the following stakeholder
concerns:
• What changes to existing business processes are needed?
• What data will need to be shared?
• How will distributed data be secured?
• What non-sales applications will need to be integrated with any new sales applications?
Question 4
Answers
A. Describe the Business Architecture with a Process/Event/Control/Product catalog and Role catalog.
Describe the Data Architecture with a Data Entity/Data Component catalog, Application/Data3 matrix,
and Data Security diagram.
Describe the Application Architecture with an Interface catalog.
Describe the Technology Architecture with a Network Computing/Hardware diagram.
B. Describe the Business Architecture with a Location catalog and Business Interaction matrix.
Describe the Data Architecture with a Data Migration diagram and Data Lifecycle diagram.
Describe the Application Architecture with a Software Engineering diagram.
3
This artifact is named the System/Data matrix in TOGAF 9
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 9
Describe the Technology Architecture with a Communications Engineering diagram.
C. Describe the Business Architecture with a Location catalog and Business Footprint diagram.
Describe the Data Architecture with a Application/Data matrix, Data Migration diagram, and Data
Lifecycle diagram.
Describe the Application Architecture with an Application Communication diagram.
Describe the Technology Architecture with a Network Computing/Hardware diagram.
D. Describe the Business Architecture with a Location catalog and Role catalog.
Describe the Data Architecture with a Data Entity/Business Function matrix, Application/Data matrix,
and Data Security diagram.
Describe the Application Architecture with an Application Interaction matrix.
Describe the Technology Architecture with a Network Computing/Hardware diagram.
2.5 Question 5
SCENARIO 5:
You are serving as the Lead Architect for a European Insurance company. The company has grown
substantially over the last 15 years. Due to the many mergers and acquisitions, the application portfolio of
the enterprise has grown significantly with little consideration for consolidation or rationalization. Each
business unit has managed its own applications, with no coordination between them. In the last two years
the competition in the insurance industry has increased with the advent of many Internet-based
comparison sites leading to increased pressure to reduce the operational expenses including IT.
The Corporate Board has approved the directive to establish an Enterprise Architecture program within
the company to integrate and rationalize the application portfolio and introduce a company-wide customer
information management system. The Corporate Board has also given a strategic direction that the
company should expand its markets significantly to cover all the member country states of the European
Union in the next 24 months.
The company has no existing enterprise architecture. The CIO is the sponsor of the program and has
mandated TOGAF 9 for the architecture method and deliverables. The CIO has established an
Architecture Board and called the first meeting.
Question 5
Refer to Scenario
You have been asked how you will establish the Enterprise Architecture program.
Based on TOGAF 9, which of the following is the best answer?
Answers
A. You work with the Architecture Board to develop and tailor TOGAF 9, so it can be integrated with the
existing procedures established by the Program Management Office. In addition, you examine the
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 10
relationship to other processes and frameworks for systems development, operations management, and
governance. You then conduct a study to determine the footprint of the enterprise architecture.
B. You issue a Request for Architecture Work so that the necessary resources needed to define an
Architecture Vision can be allocated. You then conduct a business scenario that addresses the Board’s
mandate upon expansion. Based on that, you define a Common Systems Architecture that will guide the
selection of Solutions Building Blocks for integrating the systems across business units.
C. You ensure that there is agreement on the scope of the enterprise architecture, and identify the key
business drivers. You document and validate the requirements for architecture work. You develop a set of
architecture principles with the Architecture Board to guide the architecture work. You then consider how
to best tailor TOGAF 9 for use, and identify tools for supporting the program.
D. You start by conducting an Architecture Maturity Assessment to assess the ability of the company to
undergo change. Using that input you then apply the TOGAF ADM to define the overall requirements for
integrating a new company information management system into the enterprise. You then work with the
Architecture Board to define the business goals that will drive the enterprise architecture program.
2.6 Question 6
SCENARIO 6:
You are serving as the Lead Architect for a telecommunications company that recently formed through
the merging of three other telecommunication companies. The business operating model has been unified,
and an enterprise architecture program has been put in place as part of the integration of the three
organizations.
The company has adopted the TOGAF 9 Architecture Development Method. The Architecture Board has
approved the outline Implementation and Migration Plan and they are now at the stage of conducting
detailed migration planning. A working group has been formed that involves all the key architects and the
stakeholders from the corporate matrix (those who will work on the project).
It is recognized that others outside the enterprise architecture team will have the responsibility to fund,
build, support, and use what is put in place based on the enterprise architecture. For the company, getting
this right is critical especially as the competition in the marketplace has been fierce and the lines of
business have been resistant to implementing any new business model.
The CIO is the sponsor of the program and has mandated an increment approach to rollout the integration
program.
Question 6
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 11
Answers
A. Migration planning should be conducted by the Chief Architect, his direct reports and shared with the
domain architects. When complete the Implementation and Migration Plan will be sent to the Architecture
Board secretariat for circulation before the next meeting. The plan will include a prioritized list of
projects, their approximate cost, and the recommended way ahead. Comments from the Board (and their
staff) would be incorporated into the plan and then the individual projects would have to go in front of the
board to secure approval for project resources for the next project increment. The Implementation and
Migration Plan would include a high-level GANT chart that could be used as the Architecture Roadmap.
B. Migration planning should be conducted by the enterprise architecture team. The approach should be
confirmed and coordinated with the corporate management frameworks involved. Detailed resource
estimates should be created for the work to be completed and the business value identified for all
deliverables. A series of Transition Architectures should be planned that take into account the priorities.
When this is completed the Implementation and Migration Plan can be finalized. The Business Planning,
Portfolio Management, and Operations Management groups should all be involved in the development of
the major deliverables. Once the deliverables have been completed, the architecture development cycle
should be completed.
C. Migration planning should be conducted by the Project Managers using the Implementation and
Migration Strategy from Phase E to create project plans focusing on scope, budget, and time. Project
Management best practices can then be used to conduct more detailed analysis and come up with business
value on a project by project basis. Project Managers will assign business value and prepare submissions
to the IT governance Board for funding. The Chief Architect will sit as a member of the Board and advise
members with respect to the criticality of the project and its relative importance. Over time the projects
will continuously come forward for renewed funding and approval to proceed. The sum of the project
plans and roadmaps will serve as the detailed Implementation and Migration Plan.
D. Migration planning should be conducted by the enterprise architecture team, in particular the domain
(Business, Application, Data, Technology, and Security) architects who would look at implementing a
series of Transition Architectures using sound project management techniques. The EA team will then
create a prioritized list of activities and place the high-level Architecture Building Blocks in an
Implementation and Migration Plan and Architecture Roadmap. These deliverables would be circulated
around the organization for comments that would be selectively integrated. The circulation would be to
the lines of business and the members of the Executive Board so that they would be ready to fund the
proposed EA work.
2.7 Question 7
SCENARIO 7:
You are serving as the Lead Architect for a business unit within a major logistics company. The business
unit has selected a Commercial Off-the-Shelf (COTS) Market Analytics solution in order to improve its
capability to respond to market demands for its new rail-based freight delivery service. It has been
identified that the current system does not provide the required functionality to support the marketing
activities. Its performance limitations cause unacceptable delays and missed opportunities to meet market
targets. Clearly, the current system is costing the business unit in terms of lost revenue.
The company has a mature enterprise architecture capability spanning all of its business units and has
recently adopted TOGAF 9 as the basis for its ongoing program. The CIO is the sponsor of the enterprise
architecture practice.
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 12
The enterprise architecture team initiated a project with the business unit that has defined the business
vision and requirements for the new system. It includes a detailed business process analysis. A solution
has been proposed that can support the existing applications and technologies currently in place. The
proposed solution requires a non-standard operating system platform to support the business application
and also requires different web server software to the current supported web server solutions. The
Architecture Board has held a review, and it was noted that some of these project requirements were not
consistent with the company's current infrastructure standards.
After discussions with several senior executives, the CIO feels that he must support the business unit’s
urgent need to deploy the Market Analytics package. He has approved the implementation. A project
manager has been chosen, and a feasibility meeting has been held with a decision to move forward. The
project is critical and must be completed as quickly as possible; a contract has been signed with the
software vendor to implement the solution.
The vendor has provided a statement of work that has passed through the migration planning phase, and
major impacts to existing systems and the infrastructure have been documented.
The CIO has asked the enterprise architecture team to prepare for Phase G, ensuring that the key
performance indicators for system performance and security are met, and the project remains within
budget.
Question 7
Answers
A. Based on the review held by the Architecture Board, you recommend the vendor modify the web
server software and hardware components in the product so they can meet the current infrastructure
standards. You recommend development of an in-house prototype of the product to investigate coding
change options.
You would then obtain the approval of the development leads for supporting the development effort,
develop an Architecture Contract, and provide the project plan to the project manager, emphasizing
adherence to schedule. After implementation, you schedule frequent operational reviews to monitor
performance of the solution.
B. You review the output from the Architecture Board and recommend the co-existence of a second web
server standard, noting the additional hardware and support skills issues. You add this technology to the
currently supported inventory of standard products in the company Standards Information Base.
You direct the project architects to construct an Architecture Contract with the development team. You
emphasize the importance of using appropriate architecture compliance reviews in addition to the test
plans required for performance, and monitor the testing results. You establish agreements with the
business unit for service-level agreements and delivery dates. After implementation, you identify re-
usable objects and procedures.
C. Based on the recommendations of the Architecture Board, you would eliminate the non-standard web
server from the solution. You create a revised plan and Architecture Contract for the development of a
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 13
replacement application and server environment using standard re-usable components and internal
development resources.
You would inform the CIO that in the long term the development of this standardized version is the
lower-cost option. You ensure that the budget implications to these recommendations are presented to the
finance committee. You hold frequent project management meetings to monitor compliance to standards
and the revised schedule.
D. You prepare an expanded risk analysis and inform the development team of the required deliverables
and the dates. You prepare a detailed impact analysis of the use of a “non-standard” web and hardware
solution. You construct an Architecture Contract. You obtain approval from the CIO prior to
implementation.
You schedule a test of the solution just prior to implementation according to user performance
requirements. You deliver the required artifacts and archive them when implementation is completed.
2.8 Question 8
SCENARIO 8:
You are serving as the Chief Architect for an online grocer, headquartered in Los Angeles, California.
After several years of continued profitable operations, the Board of Directors has approved a strategic
plan to expand operations to major cities in the Southwestern United States.
To realize this strategy, management has an enterprise architecture program in place to plan and
implement the rollout which is estimated to take five years to complete. The program needs to consider
how to take the current organization, physical plant, and information systems and transform them to
support expanded operations.
TOGAF 9 has been adopted as the methodology and framework for the enterprise architecture program.
The CIO is the sponsor.
A major concern that must be addressed is how to migrate from a “best-of-breed” logistics system that
was built in the early days. It is not expected that this system will be able to scale to support the expanded
operations. The CIO recognizes this and has an option to purchase a packaged solution from an industry
leader in online sales and fulfillment. One disadvantage of this solution is that the terminology and
definitions of its services do not align well to the current enterprise architecture.
This is now being piloted in a major fulfillment center in Southern California. It is a large-scale project
and members of your enterprise architecture team have been deeply involved with the pilot program.
As part of the pilot program, the Architecture Board has requested a compliance review be held at the
fulfillment center to determine the status of the implementation. The timing of the compliance review is
such that there is still time to correct any major shortcomings with the proposed solution.
Question 8
Refer to the Scenario
What approach should you adopt to ensure that the compliance reviews are conducted successfully?
Based on TOGAF 9, which of the following is the best answer?
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 14
Answers
A. You delegate the review to the lead enterprise architect. You request that she organizes, leads, and
conducts the review. Where possible she should involve the appropriate business domain experts. The
review should follow the established 12-step process and deliver an assessment report at completion.
B. You meet with the project architect and check she clearly understands the purpose of the review. You
ask her to run a lightweight review process where the architects and team leaders pose a series of
questions to themselves highlighting their observations on the performance and scalability of the pilot
system. The responses should be aggregated into a report.
C. You assign the enterprise architecture team to manage the review. You request they ensure that the
review covers the development methods. You ask them to identify where any modifications are needed to
the standards being used in the project. You ask them to document the strategies being used by the
implementation team for collaboration with the external supplier.
D. You assign the lead enterprise architect to coordinate the review. You request that she assemble a team
of business and domain experts to conduct the interviews for the review. The checklists that the team has
prepared for the interviews should be reviewed to ensure they meet the criteria for the program and the
business objectives. The responses to the interviews should be compiled into a formal report.
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 15
3. BONUS QUESTIONS
This section contains four bonus questions derived from the scenarios and questions used in
the Practice examination.
Practice Tip
An alternative technique when using these questions for practice purposes is to place the four
answers in order of correctness from best answer to worst answer.
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 16
3.1 Question 9
SCENARIO 9:
You are serving as the Lead Architect for a European Insurance company. The company has grown
substantially over the last 15 years. Due to the many mergers and acquisitions, the application portfolio of
the enterprise has grown with little consideration for consolidation or rationalization. Each business unit
has managed its own applications, with no coordination between them. In the last two years the
competition in the insurance industry has increased with the advent of many Internet-based comparison
sites leading to increased pressure to reduce the operational expenses including IT.
An Enterprise Architecture program has been underway within the company to integrate and rationalize
the application portfolio and introduce a company-wide customer information management system. A
recent review has identified shortcomings within the Enterprise Architecture Practice at the company.
This has highlighted concerns about the lack of buy-in to the architecture processes and the EA program.
Concerns have also been raised about lack of appropriate staff skills and experience in key roles.
The CIO is the sponsor of the EA program and TOGAF 9 has been adopted for the architecture method
and deliverables. It has been tailored by the EA team.
Question 9
Answers
A. You would ensure that the IT vision, principles, business linkages, Baseline and Target Architectures
are identified and that a set of Architecture Standards are being followed. You would recommend that the
senior management team are briefed regularly and support the enterprise architecture processes. You
would ensure that performance metrics associated with the EA practice are captured and analysed
regularly.
B. You recommend conducting an Architecture Maturity Assessment as this will identify the practices on
which the company should focus to see the greatest improvement. You also recommend that a skills
framework be introduced, based on that of the TOGAF Architecture Skills Framework. This will provide
a clear definition of skills and proficiency levels for roles within the team.
C. You recommend developing an automated Skills Assessment tool based on the TOGAF Skills
Framework. The tool will provide a rapid means of identifying skills and gaps. The results from running
the tool can then be used to determine the training and development needs of the EA team members and
also used when recruiting new team members.
D. You recommend engaging the services of an external consultant to evaluate the tailored Architecture
Development Method to ensure that it is fit for purpose. A set of interviews should then be held with the
Lead Enterprise Architect and other architects. A report should then be prepared and presented to the
Architecture Board detailing the actions necessary to improve the performance of the EA Practice.
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 17
3.2 Question 10
SCENARIO 10:
You are serving as the Lead Architect for a telecommunications company that recently formed through
the merging of three other telecommunication companies. The business operating model has been unified,
and an enterprise architecture program has been put in place to manage the integration of the three
organizations.
The company has adopted the TOGAF 9 Architecture Development Method. It has successfully
completed the architecture definition phases of an ADM cycle and has identified a large collection of
candidate roadmap components. The CIO is the sponsor of the program. She is concerned about the risks
to the existing revenue lines and would also like to ensure that the most cost-beneficial projects are
undertaken first.
The Architecture Board has approved the draft Architecture Definition Document and they are now at the
stage of conducting migration planning. A working group has been formed that involves all the key
architects and the stakeholders from the corporate matrix (those who will work on the project).
Question 10
Answers
A. Use the Implementation Factor Assessment and Deduction Matrix to document factors impacting the
Migration Plan; use the Consolidated Gaps, Solutions, and Dependencies Matrix to consolidate the gaps
from Phases B, C, and D; use the Transition Architecture State Evolution Table to show the proposed
state of the architectures at various levels; use the Business Value Assessment Technique to analyze the
relative value and risk of each proposed project; and use the Architecture Definition Increments Table to
show the proposed series of Transition Architectures.
B. Determine the key corporate change attributes; determine the business constraints; review and
consolidate gap analysis results from Phases B, C, and D; review requirements; consolidate
interoperability requirements; refine and validate dependencies; confirm readiness and risk for business
transformation; formulate the Implementation and Migration Strategy; identify and group major work
packages; identify Transition Architectures; create roadmap and plan.
C. Review and consolidate the gap analysis results from Phases B, C, and D by making use of the
Consolidated Gaps, Solutions, and Dependencies Matrix. Rationalize the gap analysis and identify
dependencies. Group the activities into a coherent set of projects. Use the Business Value Assessment
Technique to assign a business value to each project, taking account of value and risk factors. Prioritize
the projects into a Migration Plan taking account of dependencies, cost/benefit analysis, and risk.
D. Create a list of all possible projects from the gap analysis results of Phases B, C, and D. Use the
Business Value Assessment Technique to assign a business value to each project, taking account of value
and risk factors. Prioritize the projects into a Migration Plan, taking account of dependencies, cost/benefit
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 18
analysis, and risk. Create an Architecture Definition Increments Table showing how a series of Transition
Architectures may be implemented to achieve the Migration Plan.
3.3 Question 11
SCENARIO 11:
You are serving as a consultant to the Chief Architect of a low-cost airline. The airline was formed in
2002 and has its main base at a major international airport on the east coast of North America. It currently
serves 65 destinations in 20 US states, and nine countries in the Caribbean, South America and Latin
America.
The airline has received approval to acquire a smaller regional carrier that will extend the market it
reaches and enable it to feed its primary routes with connecting flights from smaller cities.
In order to integrate the new acquisition, an enterprise architecture program has been initiated to manage
the restructuring of the organization, using TOGAF 9 as the method and guiding framework. The CIO is
the sponsor of the activity.
The CIO has stated that the following need to be addressed in the restructuring:
• The airline needs to provide a seamless travel experience for customers
• The airline needs low operating costs
• The airline needs increased revenue and optimized resources
• The airline needs a business driven integration approach rather than simply integrating the IT systems
The Chief Architect has indicated that as this is the first acquisition a review should be undertaken of the
Architecture Principles.
Question 11
Answers
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 19
3.4 Question 12
SCENARIO 12:
You are serving as the Lead Architect to a multinational coffeehouse company. The company is the
second largest coffeehouse chain in the world and the largest in the United Kingdom. It currently has over
10,000 stores in 31 countries. The company has a long tradition of innovation, offering its customers a
wide range of products and services to attract them to stay longer in their stores. They were one of the
first stores to offer Free Wi-Fi internet access across their whole chain.
The company has recently received approval to acquire the fourth largest coffeehouse chain. In order to
integrate the new acquisition, an enterprise architecture program has been initiated, using TOGAF 9 as
the method and guiding framework.
The CIO is the sponsor of the activity. The Chief Architect has indicated that this program should make
use of iteration with the ADM. As the program moves into Phase A within the initial iteration of an
Architecture Capability cycle, the CIO has emphasized the need to ensure that the architecture is
embraced across the enterprise, especially amongst powerful stakeholders across both organizations.
Question 12
Answers
A. You would identify all the stakeholders involved in the merger activity, their concerns, and any
cultural factors. You would classify their positions and influence, recording the results in a Stakeholder
Map. You would then focus on the most influential stakeholders ensuring that you identify the most
relevant viewpoints for each stakeholder and validate that their concerns are being addressed.
B. The effective communication of targeted information to the powerful stakeholders at the right time is a
critical success factor for such a merger. Therefore you would develop a Communications Plan to ensure
that they are engaged in the program, are made aware of the key features of the architecture and have the
opportunity to check that their requirements are being addressed.
C. You would select one area of the business affected by the merger and conduct a pilot project to
demonstrate to the stakeholders the technical feasibility of the approaches that are available. Once all
stakeholders confirm the approach meets their requirements you would then complete a Statement of
Work and issue an Architecture Contract to your suppliers.
D. You would conduct a series of Business Scenarios with the stakeholders impacted by the acquisition.
This will enable you to discover and document the business requirements for the merger activity and
determine which stakeholders are likely to support or block the initiative. It will also enable validation of
the scope for the activity. Based on the input you would develop a high level description of the Baseline
and Target Architectures.
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 20
4. ANSWERS
Question 1
Topic: TOGAF 9: Risk Assessment
Scenario 1
Subjects 15.4, 31.7-1
Rationale It is important that the candidate understand how the risks
associated with an architecture activity can be identified,
categorized, and mitigated.
Most Correct B This is the best answer. It summarizes the approach
recommended in the TOGAF chapter on Risk Management. It
recognizes that risk has to be managed through all phases, and
that you need to identify, classify and mitigate risk before
starting a transformation. In the Implementation Governance
Phase, those residual risks should be understood and managed
to the extent possible.
Second Best D This choice is less correct since it performs no Risk Assessment
prior to the Implementation Governance phase. It provides
good guidance on managing the risks using worksheets.
However, this answer does not address risk monitoring or the
management of residual risks.
Third Best C The TOGAF standard does recommend conducting risk
classification in Phase A, however the classifications being
proposed do not address the concerns being put forward. Also
this answer does not address the mitigation of risks or residual
risk assessment.
Distracter A This answer is incorrect. There is no such thing as a Risk
Aversion Assessment in the TOGAF standard. Putting in place a
parallel solution would seem excessive and have its own risks.
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 21
Question 2
Topic TOGAF 9: Stakeholder Analysis
Scenario 2
Subjects 24-1
Rationale It is important for the candidate to be able to describe the
TOGAF approach to Stakeholder Management and recognize
that it is a key technique for engaging stakeholders.
Most Correct D This is the best answer. Stakeholder analysis and the
development of a Stakeholder Map is the technique that the
TOGAF standard recommends for identifying and engaging the
key stakeholders in Phase A. The Stakeholder Map is a major
product output and used to support other outputs in this phase.
Second Best A This answer is less correct since it omits the Stakeholder Map
approach recommended by TOGAF 9 to explicitly identify
stakeholders. Business Scenarios are an appropriate technique to
develop the Architecture Vision and can accomplish some of
the engagement. This answer also lacks the identification of key
players and the active engagement policy of Stakeholder
analysis.
Third Best B This answer is less correct since it focuses on stakeholders at
the regional carrier only, thus omitting key stakeholders that
should be involved. The Communications Plan is produced
from the work done by the Stakeholder Management approach
suggested in answer A.
Distracter C This answer is incorrect. TOGAF does not recommend
implementing pilot projects in Phase A to assess solution
feasibility. This also does not follow the recommended
approach for creation and approval of a Statement of
Architecture Work.
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 22
Question 3
Topic TOGAF 9 Level 2: ADM Phases Architecture Definition;
Phase E: Opportunities and Solutions
Scenario 3
Subjects 13.*
Rationale This question determines whether the candidate understands the
implications of architecture transformation especially in an
existing environment
Most Correct C This is the best answer. It recommends the use of transition
architectures and capability increments to deliver business value
which addresses the concern that the implementation has the
ability to accommodate changes to technology and business
landscape. It describes the migration planning techniques to
deliver Transition Architectures, as well as seeking consensus
input on the Implementation and Migration Strategy rather than
going straight to an Implementation and Migration Plan.
Second Best A This is a less correct approach that addresses the deliverables of
the architectures but in an uncoordinated way. It looks at rolling
up the work in each domain rather than consolidating the gaps
and creating projects as a function of capability management. It
also does not directly describe the use of transition architecture.
It does describe the role of the Implementation and Migration
Plan and the Architecture Roadmap accurately.
Third Best D This is less correct as it focuses on a detailed technology-based
Implementation and Migration Plan, negating the impact of
using Transition Architectures to deliver incremental business
value that could absorb technology and business environment
change.
Distracter B This answer is incorrect. This approach does not address the
concerns, nor follow TOGAF guidance. Most likely it would
produce IT-centric architectures and plans that ignore proper
documentation and coordination with other stakeholders in
order to deliver IT infrastructure as soon as possible.
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 23
Question 4
Topic TOGAF 9: Artifact Selection
Scenario 4
Subjects 35, 19
Rationale This question tests the ability of the candidate to reference
TOGAF 9 in order to select appropriate artifacts to address
specific concerns.
Most Correct A This is the best answer. The Process/Event/Control/Product
catalog allows an enterprise to identify the full chain of impacts
resulting from changing a high-level process (addressing
concern 1). The Data Entity/Data Component catalog and
Application/Data4 matrix address concern 2 (the sharing of
data). The Data Security diagram and Network
Computing/Hardware diagram would address concern 3
(securing of distributed data). A Role catalog can be used also
to support the security definition for the enterprise (addressing
concern 3). The Interface catalog allows the interaction between
applications to be developed and so will address concern 4.
Second Best D This choice is less good since it does not address concern 1
explicitly. The viewpoints selected address the other concerns.
Note that the Application Interaction matrix is the matrix
equivalent of the Interface catalog.
Third Best C This choice as well as not addressing concern 1, falls short on
defining roles to aid security (concern 3), Data Sharing (concern
2), and Data Security (concern 3) compared to the most correct
answer.
Distracter B This answer is incorrect as it does not directly address the
concerns.
4
This artifact is named the System/Data matrix in TOGAF 9
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 24
Question 5
Topic TOGAF 9: ADM Preliminary Phase
Scenario 5
Subjects 6.4-1
Rationale This question checks that the candidate understands that
TOGAF has a Preliminary Phase and that they can identify the
appropriate procedures and steps given the situation.
Most Correct C This is the best answer. It follows the procedures outlined in the
Preliminary Phase. As this is establishing the program, these are
the key steps for this phase.
Second Best A This choice is less correct as it misses out scoping, identifying
drivers, and developing principles that would be very much
needed in this establishment situation.
Third Best D This choice can be performed as part of the Preliminary Phase,
but it is not the immediate priority as the scenario is program
establishment. This omits key items, such as scoping the
enterprise and establishing principles, and moves forward to
apply the ADM before that program establishment is completed.
Distracter B This answer is incorrect because it skips past the program
establishment that would be provided in the Preliminary Phase
into Phase A activities, and begins execution of an architecture
project focused on the Solution Architecture.
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 25
Question 6
Topic TOGAF 9 Level 2: ADM Phases Architecture Definition
Phase F: Migration Planning
Scenario 6
Subjects 14.*, 28.*
Rationale This question determines whether the candidate understands the implications
of architecture transformation especially in an existing environment in Phase
F: Migration Planning.
Most Correct B This is the best answer. The answer is concise and complete as per Phase F,
with an emphasis on building corporate consensus and ensuring that the
Transition Architectures are solidly based upon business value.
Second Best D This is a less correct approach, as it is incomplete, missing key steps of Phase
F. This also lacks the collaborative planning in close cooperation with the
stakeholders within and outside of the organization.
Third Best A The approach is also incomplete. Phase F emphasizes collaborative planning
in close cooperation with the stakeholders within and outside of the
organization, and this lacks that approach.
Distracter C This is a wrong answer. The intent of enterprise architecture using TOGAF is
to provide detailed guidance to the projects so that they can focus on
operational design issues rather than strategic ones.
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 26
Question 7
Topic TOGAF 9 Level 2 ADM Phases: Governance (Phase G)
Scenario 7
Subjects Implementation Governance
Rationale This question deals with the need for Implementation
Governance of development projects.
Most Correct B This is the best answer. All of the criteria fall within the Phase
G. The architect accepts the mandate of the CIO and decides
that a second standard is an acceptable compromise, since time
is of the essence and a contract has already been signed with the
vendor per his product design. The architect then works with the
development team to draw up an Architecture Contract. The
architect emphasizes use of compliance reviews, the testing of
the performance as the solution is developed (a critical user
requirement), and gets buy-in and visibility of Service Level
Agreements (SLAs) and schedule with the business unit.
Finally, after implementation, re-useable artifacts and objects
are collected and are available for future projects.
Second Best A This answer is less correct as the response (to recommend the
vendor change the product) may take time and, as noted in the
scenario, this is a time-critical project. Performing a prototype
would reduce the risk, but again at the expense of time and
perhaps budget.
The project plan should be drawn up by the project manager not
the architect.
Finally, performance is paramount, yet the architect is
suggesting monitoring the performance after implementation,
rather than testing the product’s performance before
implementation.
Third Best D This approach follows the CIO direction but focuses on risk
rather than co-existence. There is no negotiation with the
implementation team – just a handover of schedules – or with
the business unit regarding service levels.
The suggestion to test the solution just prior to implementation
is too late, since the solution has already been constructed and
any surprises will likely impact schedule and budget. The
attention to artifacts is superfluous.
Distracter C This answer is incorrect. The scenario states that the decision
has already been made, and a contract put in place. This
proposed solution does not address the CIO mandate which
stated that this is time-critical and approval had been given to
move ahead with the selected vendor. The consultation with the
finance committee is irrelevant. Holding frequent project
management meetings is not the Enterprise Architect’s job, but
the job of the project manager.
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 27
Question 8
Topic TOGAF 9: Conducting Compliance Reviews
Scenario 8
Subjects 15.4, 48.6
Rationale It is important for the candidate to be able to manage the
process of conducting compliance reviews that are appropriate
to the situation.
Most Correct D This is the best answer. It is most appropriate to the situation –
it is a large-scale project and the enterprise architects have been
heavily involved. In this approach the lead EA coordinates the
review and assembles domain experts to manage the reviews.
This response includes the mention of checklists and them being
reviewed as well as a formal report being produced.
Second Best A This answer is less correct. This is a reasonable approach,
usually best done when the architects are not involved in the
project, however in this case they are. It also omits specific
mention of the checklists.
Third Best B This answer is less correct. This approach is more suited to
smaller-scale projects and the informality is not suitable to such
an important project. The aggregation of responses to create the
report is incorrect.
Distracter C This answer is incorrect. It fails to appoint a specific
coordinator, and asks that the review focus on the development
methods being used, rather than whether the solution meets any
business criteria. It also focuses on collaboration and standards
which are not of prime concern.
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 28
5. BONUS ANSWERS
Question 9
Scenario 9
Most Correct B This answer is best because it examines the EA using a technique
explicitly designed for assessing process improvement for enterprise
architectures. Second, it focuses on assessing the skill levels of the staff
by creating an organization specific skills inventory.
Second Best C This answer is less correct, as it only examines the staff skill levels.
Third Best A This answer is less correct because it focuses on specific actions to
address improving the architecture processes, but lacks application of any
techniques to evaluate the processes. It also fails to address staff skills.
Distracter D This answer is incorrect. The TOGAF standard does not recommend the
proposed course of action
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 29
Question 10
Topic: TOGAF 9: Use of Migration Planning Techniques
Scenario 10
Subjects 28.2, 28.5, 13.4, 13.5, 14.4
Rationale To show that the candidate understands how to use some of the
TOGAF migration planning techniques to prioritize projects.
Most Correct C This is the most straightforward approach, selecting just two of
the migration planning techniques, relevant to project
identification and prioritization, risk, and cost/benefit analysis.
This most addresses the CIO concern of risk and cost/benefit.
Second Best D This is similar to answer C; C is slightly better because the
Consolidated Gaps, Solutions, and Dependencies Matrix
identifies possible duplicated projects earlier and is a more
rigorous approach than just creating a list of the projects. It also
addresses the concerns of risk and cost/benefit analysis.
Third Best A This is less correct – it uses all the migration planning
techniques available but without showing understanding of what
each technique is used for. It is just a list of the techniques.
Distracter B This is incorrect. It is just a list of the steps of Phase E but fails
to demonstrate application to the specific scenario which
requires use of techniques from Phase F as well as Phase E.
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 30
Question 11
Topic TOGAF 9: Applying principles
Scenario 11
Subjects 6.4.4-1, 23.4-1, 23.5-1, 23.6-1, 36.2-2
Rationale The candidate should be able to apply architecture principles,
such as the example ones that are provided in TOGAF.
Most Correct D This is the most appropriate set of principles. Those selected
match specific concerns: Control Technical Diversity can help
in reducing costs and optimizing resources as will the principle
of Interoperability. Ease of Use can help address the aim to
provide a seamless user experience. Maximize Benefit to the
Enterprise addresses ensuring a business driven approach is
taken.
Second Best A This is less correct. Information Management is Everybody’s
Business will help to ensure that efforts are aligned with the
business. The other principles do not directly address the
scenario but may help.
Third Best B This set of principles is less correct. Compliance with Law,
Protection of Intellectual Property and Data is Accessible are
good practice but do not directly address the scenario. It is
possible that Technology Independence will increase running
costs and lead to less than optimal resources.
Distracter C This set of principles is incorrect as they are primarily IT
focused and not addressing the scenario.
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 31
Question 12
Topic TOGAF 9: Business Scenarios
Scenario 12
Subjects 26-1
Rationale The candidate should be able to describe the TOGAF technique
of Business Scenarios and recognize that it is a key technique
for identifying and validating requirements with key
stakeholders.
Most Correct D This is the best answer. Business Scenarios are the
recommended technique for developing the Architecture Vision
and ensuring that requirements are identified and validated.
Second Best A This is less correct. Stakeholder analysis and the development
of a Stakeholder Map is the technique that TOGAF
recommends for identifying and engaging the key stakeholders
in Phase A. However, running a Business Scenario would then
enable identification and validation of requirements from the
stakeholders.
Third Best B This answer is less correct since it focuses only on the powerful
stakeholders, and thus could omit key stakeholders that should
be involved. The Communications Plan is produced from the
work done by the Stakeholder Management approach suggested
in answer A.
Distracter C This answer is incorrect. The TOGAF standard does not
recommend implementing pilot projects in Phase A to assess
solution feasibility. This also does not follow the recommended
approach for creation and approval of a Statement of
Architecture Work.
Copyright 2009-2013 The Open Group, All rights reserved. This document is not to be reproduced or re-sold without express
permission from The Open Group. 32