Kazveen Mehzad Mullan

Address: 733, Katpitia Bldg. Flat. No. 1, Ground Floor Road No.4, Dadar Parsi Colony, Mumbai 400 014
Mobile: +(91) 8850257203/ 9833080087
Email: [email protected]

PROFILE
 Assistant with over 8 years of experience providing executive level support to the
Managing Committee.
 Adept at scheduling meetings, preparing agendas and following up on action items.
 Versatile & hardworking individual who applies exceptional organizational skills while working for
cross functional teams.
 In coordinator role, focused on ensuring efficient office operations through effective management
methods.
 Responsible for planning and analyzing procurement needs for team, by doing efficient negotiations.

AREAS OF EXPERTISE
 A keen communicator with the ability to relate to all people across all hierarchical levels in the
organization.
 A multi-tasker and retaining quality standards.
 Comprehensive experience in travel management.
 Prioritizing projects and office tasks.
 Familiar with MS Office Suite applications.
 Proficient at evaluating problems and quickly devising practical solutions.
 Ability to meet tight deadlines.
 Excellent research & communications skills.
 Vendor Management – Negotiations & Contract.
 Stock Keeping - Inventory Process, Budgeting.
 Coordinating with Finance Team for timely payment of vendors.

PROFESSIONAL EXPERIENCE
1) Organization: Infina insurance Brooking Private Limited
Title: Assistant Manager – HR & Admin 11 Apr’22 – till date
Role Description:
 Played a key role in the establishment and implementation of new HR system and performance
management systems.
o Ensure the effective use, management and maintenance of all data held on the
company’s HRIS
 Conducted appraisal for 100+ employees.
o Provided them feedback regarding their strengths and weaknesses. Co-ordinating it with
other line managers.
o Formulating and implementing corrective actions as needed.
o Input their performance evaluations into the database
 Negotiated pay based on candidates’ qualifications
 Developing and implementing disciplinary policies, employee welfare policies and exit process
for the employees.
 Prepared and maintained accurate records and reports of payroll transactions
 Supervising activities of the Time Office, maintenance of attendance and leave records,
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 necessary for processing payrolls of employees.
 Co-ordinating with finance department for processing of payments to employees.
 Maintaining management guidelines by preparing, updating, and recommending human
resource policies and procedures.
 Lead the annual meet of the company employees to celebrate past year's achievements and
discuss the next year's annual operating plans.
 Enforced departmental policies, conducting coaching sessions for new and current
representatives on new or existing products
 Directed the on-boarding process, training and development, investigation and resolution of all
employee relations issues.
 Training needs analysis to support Learning and Development.
 Ran HR and Payroll reports for employee salary and overtime
 Monitored Leave of Absence and ensured effective communication between employee and their
department
 Updated employee handbook with changes to background check requirements, onboarding and
benefit packages
 Organized Diwali/Birthday events, stationery for entire office.
 Collected and screened resumes, forwarding only most qualified to the Department Head.
 Drafted all department correspondence.
 Ensured that all office equipment was in proper working order.
 Assisted the Managers with overseeing all office operations
 Prepared travel itineraries and planned for flights and transportation
 Conducted safety meetings; facilitated discussions.
 Worked closely with management to determine staffing requirements, identified and
recommended potential candidates for both facilities

2) Client Company: L’Oréal India Pvt. Ltd, India 23 Mar’11 - 31 April’20

Organization:
Teamlease from 1 Jan’19 till date
SKP Business Consulting LLP from 5 May’15 to 31 Dec’18
Lobo Staffing Solutions Pvt. Ltd. from 23 Mar’11 to 4 May’15

a) L’Oréal Research & Innovation, India

Title: Assistant for MANCOM (Managing Committee) Members
Role Description:
 Key Job Role: Assisting HR, CMI, Regulatory, Claims, DG, Finance, EHS, IT, Packing Innovation and
Quality Departments of L’Oréal R & I Mumbai - 10 teams / 37 team members.
 Managing administration requirements – Creating POs, Inventory Management, Vendor
registration and Monthly budgeting.
 For Corporate Gifting – Research, negotiate with best vendors and procure innovative/ unique gifts
for entire R&I India office (Mumbai, Pune & Bangalore).
 Ensuring selection of right vendors for the requested materials by Team, & to ensure accurate and
timely procurement of the same.
 Maintain records on purchase price information on both open market and contract purchases.
 Preparing Overall sales/ Purchase of Material report for the management.
 Maintaining cordial relations with customers, suppliers, colleagues and MANCOM members.
 Managing forex, ticketing, travel & stay, stationery, competition products, expense vouching forms,
office supplies, arranging international shipments via Astra and couriering documents via DHL,
registering new vendors and interns/trainees, etc. for all team members.

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  Coordinating with Air Travel Agency by providing each team member flight options and then short
listing the most convenient option.
 Arranging car travel by coordinating employee travel details with the vendor in various cities.
 Creating PO’s for all activities/expenses and fixed assets.
 Managing travel, forex, car, stay for all HR interviews and new recruits.
 Managing events throughout the year. Ex: monthly birthdays, king queen, farewell, festivals, etc.
 Handling Offsite/Conference bookings for entire office - venue finalization, flight bookings of all
R&I India (Mumbai, Indonesia, Pune & Bangalore) employees, travel, food and all major
activities for smooth execution of the event.
 Making attractive hampers for new recruits and Govt. officials for HR & Regulatory – Ordering
products from factory and efficiently managing the products on time.
 Coordinating with Accounts Dept. for settling vendor invoices and promptly resolving DFM
queries.
 For international business travel & induction - Handling visa process, arranging/making
invitation/covering letters, flight bookings, hotel stay, car travel, etc.
 Arranging induction meeting with various heads for new candidates.
 Preparing Org Chart of R&I India.
 Helping CMI team with PPTs for competition products.
 Awarded ‘Assisting the team in a fantastic way’ in 2013

b) L’Oréal Head Office, India

Title: Assistant for Kerastase & Keraskin, Luxury Brands
Role Description:
 Inventory Management of products for in-house Academy.
 Products and salon merchandise distribution & management in Kerastase and Keraskin salons all
over India.
 Coordinating with Sales & Technical Team and with the salon owners for salon launches,
their interiors, merchandise and display.

3) Organization: WNS, Vikhroli

Title: Senior Executive 1 Jan’09 - 29 Feb’11
Role Description:
 Handling in-bound calls for Avon cosmetics (routed through US).
 Handling escalation calls.
 Providing examples of quality behaviors with the team i.e., including examples that demonstrate
excellent, average and poor quality.
 Improving service quality while increasing sales.
 Awarded ‘Rising Star’ for my quality contribution.

4) Organization: Streams, Lower Parel

Title: Senior Executive 26 Mar’07 - 31 Nov’08
Role Description:
 Handling in-bound calls for AOL process/ IT related queries (routed through US).

5) Organization: J.B. Vachha High school at Dadar 14 Jun’04 -26 Oct’06

Title: Working as a Junior KG assistant teacher & handling Admin profile

6) Organization: Smile design studio, Matunga 1 Jun’03 - 31

Mar’04 Title: Receptionist and Dental assistant.

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EDUCATIONAL QUALIFICATIONS
 Passed Senior Secondary Certificate [HSC] Examination through the Delhi University.
 Passed Secondary School Certificate [SSC] Examination through the Delhi University.

ACCOMPLISHMENT
 Diploma in Aviation, Hospitality and Travel Management from Frankfinn institute of Airhostess
training.

PERSONAL PASSIONS
 Am a weekend baker who experiments with desserts and Parsi cuisine.
 Keen explorer of food and restaurants in Mumbai and on occasional travels in India.
 Other curricular activities: Trekking, Swimming, Throw Ball, Cricket and Dancing.

PERSONAL MINUTIAE
Date of birth: 22 May 1985
Linguistic Abilities: English, Hindi, Marathi & Gujrati
Nationality: Indian

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