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UC5 - Contribute in Workplace Innovation Driving
UC5 - Contribute in Workplace Innovation Driving
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HOW TO USE THIS COMPETENCY- BASED LEARNING MATERIAL
This will be the source of information for you to acquire knowledge and skills in
this competency independently and at your own pace, with minimum
supervision or help from your LF.
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Remember to:
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LIST OF COMPETENCIES
TABLE OF CONTENT
Page No.
How To Use This Competency-Based Learning Material 2
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List Of Competencies 4
Table Of Content 5
Module Content 7
Details Of Learning Outcome 8
Learning Experiences 9
Information Sheet 5.1-1 10
Self-Check 5.1-1 13
Answer Key 5.1-1 14
Self-Check 5.1-2 18
Answer Key 5.1-2 19
Information Sheet 5.1-3 20-29
Self-Check 5.1-3 30
Answer Key 5.1-3 31
Details Of Learning Outcome 32
Learning Experiences 33
Information Sheet 5.2-1 34
Self-Check 5.2-1 37
Answer Key 5.2-1 38
Information Sheet 5.2-2 39
Self-Check 5.2-2 42
Answer Key 5.2-2 43
Information Sheet 5.2-3 44-49
Self-Check 5.2-3 50
Answer Key 5.2- 51
Details of Learning Outcome 52
Learning Experiences 53
Information Sheet 5.3–1 54
Self-Check 5.3-1 56
Answer Key 5.3-1 57
Information Sheet 5.3-2 58-67
Self Check 5.3-2 68
Answer Key 5.3-2 69
Acknowledgement 70
MODULE CONTENT
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Unit of Competency : Contribute to Workplace Innovation
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Learning Outcome No. 1 Identify opportunities to do things better
CONTENTS:
1. What is Workplace Innovation?
2. Cultivating Innovation and Creativity in the Workplace
3. Techniques to Encourage Innovation in the Workplace
ASSESSMENT CRITERIA
1. Identify opportunities for improvement proactively in own area of
work.
2. Gather and review information which may be relevant to
ideas and which might assist in gaining support for idea.
CONDITION:
The following are available:
1. EQUIPMENT
● Computer
● Whiteboard
2. LEARNING MATERIALS
● Competency based learning materials
● Bond paper, permanent Marker
ASSESSMENT METHOD:
● Written test
● Interview
LEARNING E X P E R I E N C E S
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Learning Activities Special Instructions
1. Read Information Sheet If you have some problems on Information Sheet
5.1-1 on What is 1.1-1, don’t hesitate to approach your facilitator.
If you feel you are knowledgeable on the content
Workplace Innovation?
of Information Sheet 5.1-1, you can now answer
Self-Check 5.1-1.
2. Answer Self-Check 5.1-1 Compare your answer with the answer key 5.1-
What is Workplace 1. If you got 100% correct answer in this self-
Innovation? check, you can now move to the next
information sheet. If not review the information
sheet and go over the self-check again.
3. Read Information Sheet If you have some problems on Information Sheet
1.1-2 on Cultivating 5.1-2, don’t hesitate to approach your facilitator.
Innovation and If you feel you are knowledgeable on the content
Creativity in the of Information Sheet 5.1-2, you can now answer
Workplace Self-Check 5.1-2.
4. Answer Self-Check 5.1-2 Compare your answer with the Answer Key 5.1-
Cultivating Innovation 2. If you got 100% correct answer in this self-
and Creativity in the check, you can now move to the next
Workplace information sheet. If not review the information
sheet and go over the self-check again.
5. Read Information Sheet If you have some problems on Information
5.1-3 on Techniques to Sheet5.1-3, don’t hesitate to approach your
Encourage Innovation facilitator. If you feel you are knowledgeable on
in the Workplace. the content of Information Sheet 5.1-3, you can
now answer Self-Check 5.1-3.
6. Answer Self-Check 5.1-3 Compare your answer with the Answer Key 5.1-
Techniques to Encourage 3. If you got 100% correct answer in this self-
Innovation in the check, you can now move to the next
Workplace. information sheet. If not review the information
sheet and go over the self-check again.
Learning Objectives:
After reading this INFORMATION SHEET, You must be able to:
1. List the different types of innovation,
2. Discuss the meaning of innovation in the workplace,
3. Develop goals and ideas for workplace innovation.
Defining Innovation?
Innovation in its modern meaning is "a new idea, creative thoughts,
new imaginations in form of device or method". Innovation is often also
viewed as the application of better solutions that meet new requirements,
inarticulate needs, or existing market needs.
The main driver for innovation is often the courage and energy to better
the world. An essential element for innovation is its application in a
commercially successful way. Innovation has punctuated and changed human
history (consider the development of electricity, steam engines, motor
vehicles, et al
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Types of innovation
In business and economics, innovation is often divided into five types:
1. Product innovation, which
involves the introduction of a
new good or service that is
substantially improved. This
might include improvements in
functional characteristics,
technical abilities, ease of use, or
any other dimension.
2. Process innovation involves the
implementation of a new or
significantly improved
production or delivery method.
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A Suggested Innovation Framework
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SELF-CHECK 5.1-1
What is Workplace
Innovation?
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ANSWER KEY 5.1-1
What is Workplace Innovation?
True or False:
1. True
2. True
3. False
4. True
5. False
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INFORMATION SHEET 5.1-2
Cultivating Innovation and Creativity in the
Workplace
Learning Objectives
After reading this Information sheet, you must be able to:
1. List down tips in enhancing creativity,
2. describe traits of creative people,
3. Use leadership for innovation.
Leading Innovation
To innovate is to intentionally
let go of the “way things are” and
welcome “the way they could be.”
Breakdown is the first step
toward innovation, an intentional
release of established habits of
thought,expectations,
assumptions, and beliefs in order
to embrace “not knowing”. The
concept of surfing the “edge of
chaos” sounds exciting until
You get there and leave control at the door. In Adaptive Change
we call this the fall.
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Portrait of a Creative Person
Creative people pay
attention to their world, see
things differently, challenge
assumptions, take risks, are
not afraid to fail, and strive to
generate multiple solutions to
problems. They are passionate
about creativity and seek
opportunities to innovate.”
4. Creative people have high standards. They do not settle for less
than their best. They will find a way to make something better. They
never stop learning.
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SELF-CHECK 5.1-2
Cultivating Innovation and Creativity in the
Workplace
Enumeration:
Direction: Enumerate the 5 traits of creative people.
1.
2.
3.
4.
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ANSWER KEY 5.1-2
Cultivating Innovation and Creativity in the
Workplace
Enumeration:
Direction: Enumerate the 5 traits of creative people.
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INFORMATION SHEET 5.1-3
Techniques to Encourage Innovation in the Workplace
Learning Objectives
After reading this Information sheet, you must be able to:
1. List down techniques to encourage innovation in the workplace.
2. Explain the importance of encouraging
innovation in the workplace.
3. Restructure work layout and design for innovation.
Encouraging
workplace
innovation not only helps
companies stay on top of
the market and defend their
bottom lines: innovative
workplaces are also happier
workplaces, with consistently
higher levels of employee
satisfaction
and retention.
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How can companies encourage innovation and creativity
in the workplace?
Encouraging
innovation isn’t easy. From
juggling competing company
priorities to overcoming
internal resistance and
inertia, there are a lot of
things that can get in the
way.
No matter what industry
you’re in, unlocking the
innovative potential of your
people – and your business
more generally – comes down
to a mix
of management approaches, shared values, strategy, and resources.
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● Empower your employees to think about tough problems
As Apple’s Steve Jobs said,
“It doesn’t make sense to hire
smart people and tell them what
to do; we hire smart people so
they can tell us what to do.”
This is a key technique to
encourage workplace
innovation:
empower your employees to think
about the tough problems and
reward staff for working towards
solutions.
● Adopt a non-hierarchical management approach
When it comes to
encouraging workplace
innovation, a strict hierarchy
can be a real killer.
If your staff work
deferentially and only think
about innovation when
specifically tasked to do so,
you’ll never be able to reach
your company’s full potential.
The most innovative companies
have a flat – but strong – management approach, allowing employees to
break down silos and barriers between work areas. A lot of innovation comes
from cross-pollination between teams and divisions, and from the sharing of
ideas and problems.
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● Encourage your people to think about innovation on a daily basis
Innovation shouldn’t be
something people think about
only during retreats and
workshops. If thinking about
new ways of doing things is seen
only as an occasional exercise,
you’ll never be able to access the
full potential of your employees’
creativity and imagination.
Innovation strategy
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● Accept failure and make it the norm
It’s an unavoidable fact that
innovation carries the risk of
failure. For every example of
world-changing innovation,
there’s a whole trash heap of
failed ideas.
Rather than running from
this fact, companies need to
come to peace with it.
Acknowledge the possibility of
failure, de-dramatize it
and encourage risky initiatives to help employees approach
innovation in a more open and inventive way
Willingness to experiment
In order to be truly
innovative, companies need to be
willing to experiment.
Whether this is through
customer co-creation, identifying
market adjacencies, or
participating in an innovation
hub, companies must
demonstrate an appetite for new
ways of doing things.
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● Look for market adjacencies
A key aspect of innovation
is thinking about market
adjacencies.
Adjacencies are new
products or markets that are
closely related to the work a
company is currently engaged
in, but are different enough to
represent new value for the
company. By moving into these
areas, a company can create new
customers and solidify its
market position.
For example, think about Disney’s recent foray into
streaming media. The media giant already produces an incredible
amount of popular content, so stepping into the market adjacency
of a platform for streaming made a lot of sense.
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Participate in an innovation hub
Open communication
Getting innovation right
takes a
commitment to
open communication and
transparency.
To make innovation a
real part of your workplace
culture, your staff need to
know senior management is
being open about the need for
innovation, and the
potential benefits for the
company as a result
● Be transparent
Your staff need clear,
consistent information about the
company’s innovation goals,
and about the potential benefits
for employees if they get things
right.
A key part of this is
developing an innovation
strategy, and ensuring open
communication
about innovation.
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Staff well-being
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Workplace design and layout
There’s a growing
recognition that the physical
working environment is just
as important as management
or leadership when it comes to
encouraging innovation.
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Tools and software
Finally, your staff also needs access
to the right tools to support innovation.
There are two reasons for this.
First, using the right set of tools can
save time and effort, freeing your staff
up to innovate. Second, a good set of
innovation software can guide your staff
in taking an idea through from concept
to implementation.
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● Use tools to create time and space to innovate
There’s an incredible range of time-
saving software available to businesses.
Whether it’s project management
software, online collaboration platforms,
or even cloud accounting products, it’s
never been easier to save time on basic
processes.
These software products aren’t
just helpful with avoiding headaches –
they can also free up your staff to do
the kind of
creative and innovative thinking they didn’t have time for before.
So, take a look at the range of software products out there, and
think about how you could put the inevitable time savings to use.
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True innovation takes commitment and perseverance
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SELF-CHECK 5.1-3
Techniques to Encourage Innovation in the Workplace
Enumeration:
Direction: Give 7 techniques to encourage innovation in the
workplace.
1.
2.
3.
4.
5.
6.
7.
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ANSWER KEY 5.1-3
Techniques to Encourage Innovation in the Workplace
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DETAILS OF LEARNING OUTCOME
Learning Outcome Discuss and develop ideas with others
2
Contents:
1. Generating and Developing Ideas
2. Great minds Discuss Ideas. Average Minds Discuss
Events. Small Minds Discuss People.
3. Idea Sharing from all Team Members
Assessment Criteria
1. Identify people who could provide input to ideas for
improvements.
2. Select ways of approaching people to begin sharing ideas.
3. Set meeting with relevant people.
4. Review and select ideas for follow up based on feedback.
5. Use critical inquiry method to discuss and develop
ideas with others.
Condition:
Trainees must be provided with the following.
Equipment
● Computer
Supplies And Materials
● Pen
● Paper
● Forms
Learning Materials:
● Competency based learning material
Assessment Method:
● Written test
● Practical/performance test
● Interview
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LEARNING EXPERIENCES
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INFORMATION SHEET 5.2-1
Generating and Developing Ideas
Learning Objectives:
After reading this Information Sheet, you must be able to:
1. Identify steps in generating and developing ideas;
2. discuss brainstorming;
3. develop Wh-question to generate and develop ideas.
For many people, the toughest part of any writing task is getting
started. Here are some exercises that help with "blank page syndrome" or
"writer's block."
Listing: Brainstorm a list of
possible topics. If the assignment
deals with your own experience, try
a list of important events in your
life related to the topic. If the
assignment deals with material
from a class, brainstorm all of the
things you've talked about in the
class that you remember or that
interest you.
The important thing is not to
censor yourself at this point - write
down anything that comes to mind.
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Looping: Looping is a variation on
free writing. Pick one aspect of your
topic to begin writing on. Free write
for five minutes. Then, read over
what you have written and
underline the most important or
interesting idea or sentence. Start
with this idea or sentence and free
write for another five minutes.
Find your "center of gravity" sentence again. If you continue
this process, you'll often find you've started a rough draft of the
assignment.
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WH-questions:
Write five "Wh" questions (who Answering, what, where, when, why) across
your paper. List as many questions as you can think of that a reader
might ask about your topic in those categories. Write down answers or
features of your topic that might address those concerns.
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SELF-CHECK 5.2-1
Generating and Developing Ideas Identification.
Direction: Read the following statements and identify what is
being asked in each number.
1. Write the topic in the middle of the page and
put a circle around it.
2. This is another way to look at one topic from
many angles (like the pentad exercise).
3. simply means writing without stopping for a set
amount of time.
4. variation on free writing.
5. Brainstorm a list of possible topics.
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ANSWER KEY 5.2-1
Generating and Developing Ideas
1. Clustering
2. Cubing
3. Free writing
4. Looping
5. Listing
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INFORMATION SHEET 5.2-2
Great Minds Discuss Ideas. Average Minds Discuss
Events. Small Minds Discuss People.
Learning Objectives:
After reading this Information sheet, you must be
able to: Identify the importance of non-verbal
communication;
1. relate topics on “Small Minds Discuss people” in real life
events;
2. differentiate Great minds discuss ideas and Average
minds discuss events;
3. interpret the quote “Great minds discuss ideas. Average minds
discuss events. Small minds discuss people.”
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“Small Minds Discuss People”
When the quote says “Small minds discuss people,” it means that those
who discuss people as an end to itself are shallow. Unfortunately, a fair
segment of the media and our population today dedicate themselves to
discussing people. You have tabloid magazines, celebrity gossip sites, and
people who follow celebrity gossip like it is the central goal of their lives. Office
politics is not uncommon.
People backstab and criticize each other more often than
we like. Even our politicians today make personal attacks and
conduct smear campaigns. Online, we often see people shaming
or attacking each other, or worse still, others supporting such
behavior and joining in the attack, rather than taking a higher
ground.
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SELF-CHECK 5.2-2
Great Minds Discuss Ideas. Average Minds Discuss Events.
Small Minds Discuss People.
True or False
Direction: Read the following statements below and
write True if the statement is true and write False if the
statement is false.
1. When we bad-mouth others, gossip, or follow
the news re-actively, it doesn’t bring us
anywhere.
2. When you switch from discussing people to events,
there is an improvement because you look beyond
people and focus on events.
3. Discussing people means to understand the higher
level messages behind an event, to understand
human behavior, to look beyond what’s given, and
to find solutions to help the world.
4. People backstab and criticize each other more
often than we like.
5. Complaining or chit-chatting about people/events
endlessly will not change our lives or make us
smarter.
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ANSWER KEY 5.2-2
Great Minds Discuss Ideas. Average Minds Discuss Events.
Small Minds Discuss People.
1. True
2. True
3. False
4. True
5. True
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INFORMATION SHEET 5.2-3
Idea Sharing from All Team Members
Learning Objectives:
After reading this Information sheet, you must be able to:
1. list the ways to encourage sharing of ideas;
2. identify ideas for sharing
3. develop ideas to share among team members.
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2. Schedule regular team
brainstorms.
Build ongoing brainstorm
sessions into the weekly or
monthly meeting rhythm. This
creates a culture of open
engagement and ensures your
team that their ideas are
valued. For all ideas selected,
follow up with incentives. Even
a small gift card, a lunch out
with you or access to company
products and
services goes a long way to show appreciation and fuel future innovation.
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5. Be transparent with overall business goals.
The more teams know about
changing goals and new
opportunities for the business,
the more involved they will feel in
its success. Creative marketing
ideas stem naturally from the
desire to participate in the
company's growth and awareness
of the right direction. The
resulting successful marketing
campaigns compound the benefits
on a morale level and reinforce
employee loyalty.
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8. Build a shared, centralized idea bank.
Within our intranet, I created
an index-able database for our
team to add campaign
retrospectives and ideas that can
be accessed throughout the
company. It makes it easy to type
in a keyword tag when creating a
new campaign to find relevant
ideas from our idea bank. Ongoing
brainstorming sessions are also a
must to get the creative juices
flowing and sharing knowledge and
ideas across the board.
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11. Outline campaign objectives.
As a marketing leader, you're
more likely to get creative ideas
from your teams by having clear
goals associated with the
campaigns in question and
creating a safe environment in
which people feel comfortable
sharing their ideas. It can also
help to give people the
opportunity to contribute in writing after a brainstorming meeting.
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14. Offer positive reinforcement.
Sometimes the best way to
encourage a team member is to not
discourage them. If a team member
suggests an idea that obviously will
not work or is even irrelevant,
don't put them down, especially in
front of others. If they have a great
idea in the future, they may
hesitate or refuse to share for fear of
being mocked. Foster an
environment where there are no bad
ideas.
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SELF-CHECK 5.2-3
Idea Sharing from All Team Members
True or False
Direction: Read the following statements and tell whether
the statement is correct or not. Write TRUE if the statement
correct and FALSE if the statement is wrong.
1. If a team member suggests an idea that obviously will
not work or is even irrelevant, don't put them down.
2. People who are shy about sharing their ideas usually
feel their ideas are not great and they may look bad
in front of their colleagues.
3. One of the best ways to engage your team is by
asking what they'd like to learn.
4. To help foster more creativity, consider permanent
teams, desk arrangements and assignments.
5. Sometimes people are stuck in creative ruts and
need a little motivation.
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ANSWER KEY 5.2-3
Idea Sharing from All Team Members
1. True
2. True
3. True
4. False
5. False
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DETAILS OF LEARNING OUTCOME
Learning Outcome 3 Integrate ideas for change in the workplace
Contents:
● Introducing Change in the Workplace
● Get Employees Involved in Making Changes
Assessment Criteria
1. Use critical inquiry method to integrate different ideas for
change of key people.
2. Use summarizing, analyzing and generalizing skills to
extract
salient points in the pool of ideas.
3. Use reporting skills likewise to communicate results.
4. Identify current Issues and concerns on the systems,
processes and procedures, as well as the need for simple
innovative practices.
Condition:
Trainees must be provided with the following.
Equipment
● Computer
Supplies And Materials
● Pen
● Paper
● Forms
Learning Materials:
● Competency based learning material
Assessment Method:
● Written test
● Interview
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LEARNING EXPERIENCES
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INFORMATION SHEET 5.3–1
Introducing Change in the Workplace
Learning Objectives:
After reading this Information Sheet, you must be able to:
1. Illustrate how to fill up the different forms
2. Identify different workplace forms
3. Select the appropriate form for specific purpose
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Make Change Possible
Create and provide training for
all employees to help them achieve
the needed changes. Teach them
new procedures, hold classes on
controllable cost savings, or hold
meetings to demonstrate best
practices in customer relations.
Give your people the tools with
which they can succeed.
Listen
Monitor the progress while the
change is occurring. Make it
known that you welcome feedback
and listen to any concerns your
employees may have. While some
may object to certain changes
simply because they were used to
the old way of doing things, others
may have intelligent and legitimate
alternate solutions that you should
consider. Implement any employee-based ideas you can to make
the transition go more smoothly
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SELF-CHECK 5.3-1
Introducing Change in the Workplace
True or False
Direction: Read the following statements and tell whether
the statement is correct or not. Write TRUE if the
statement correct and FALSE if the statement is wrong.
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ANSWER KEY 5.3-1
Introducing Change in the Workplace
1. True
2. True
3. False
4. True
5. False
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INFORMATION SHEET 5.3-2
Get Employees Involved in Making Changes
Learning Objectives:
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How to Get Employees Involved in Making Changes?
1. Explain the reasons behind the push for change. The
major reason change initiatives fail is a disconnect between the
views of management and employees, according to the Harvard
Business Review on Change. Lay out in detail why the change is
necessary, what benefits are expected, what risks the change
entails and any other relevant features of the plan.
2. Ask for employee input. Eliciting experienced viewpoints
from various levels within your organization helps you plan
effectively. For example, practical consequences that are
immediately apparent to employees on the ground might not occur
to management.
3. Provide incentives to motivate employees to work for the
change. For example, offer profit-sharing plans that hinge on the
success of the initiative, or offer bonuses to the most proactive
employees. Incentives increase employee participation and boost
morale.
4. Delegate responsibilities so employees feel empowered.
Distributing power gives everyone a stake in the success of a
change initiative. Otherwise, employees might feel plowed under and
helpless, which could lower worker morale and jeopardize the
initiative
5. Provide extra support for employees who have difficult
transitioning. For example, a shift in organizational structure
might remove some from familiar roles, forcing them to take on
responsibilities they can’t yet handle. Help them adapt to their new
roles by providing any extra training they require and offering
your guidance throughout the transition.
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TIPS
● Change your staff: If people aren't performing or are
bringing a negative attitude to work everyday, then let
them go. Workplace culture begins with its people.
● Change your attitude: Make sure you're expressing
gratitude always and espousing company values that
make each employee feel special for being a part of this
exclusive workplace culture.
● Change the cash-flow: You may need to reallocate
funds to different departments.
● Change your advancementstructure: Give employees
an opportunity to move up.
● Change your compensation: Make sure your plan is fair
and rewards the hardest workers.
● Change your communication: Hire someone new to
oversee clear communication.
● Change your decision making processes: Give
employees a say for better results.
WARNINGS
● Avoid management-only decision making that is
imposed upon employees.
● Do not play favorites or advance people without clear,
merit- based criteria.
● Be careful not to spring the changes on everyone
suddenly, without warning.
● Never threaten or coerce workers into submission.
● Forget about mass layoffs if you want to maintain any
kind of corporate culture.
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SELF-CHECK 5.3-2
Get Employees Involved in Making Changes
Enumeration
Direction: Enumerate the steps on How to Get Employees
Involved in Making Changes?
1.
2.
3.
4.
5.
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ANSWER KEY 5.3-2
Get Employees Involved in Making Changes
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ACKNOWLEDGEMENT
https://smallbusiness.chron.com/change-culture-workplace-720.html
https://smallbusiness.chron.com/introduce-change-
workplace- 34861.html
https://www.forbes.com/sites/forbescommunicationscouncil/
2018/05/ 21/15-ways-to-encourage-creative-idea-sharing-
from-all-team- members/#273d007ace0a
https://www.innovationresource.com/seven-strategies-for-
generating- ideas/
https://www.braineet.com/blog/encouraging-workplace- innovation/#strategy
Date Developed:
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