LESSON 3.

Vocabulary 3: At the Hotel

Essential Airport English Vocabulary Words

Airline (N)
The airline or carrier you fly with is the name of the company that owns the airplane e.g.
Singapore Airlines, British Airways.
I need to book a flight to Berlin next week. Which airline do you suggest I fly with?
The cheapest airline that flies to Germany is Lufthansa. It’s a German carrier.

Arrivals (N)
When your plane arrives at the airport, your family and friends will meet you at arrivals.
Jane, I’ll meet you in the arrivals lounge. I’ll be holding a sign to tell you I’m looking for
you.

Board (V)
To board (a plane) means to go onto it.
All passengers on Belle Air flight 2216 must go to the gate. The plane will begin boarding in 10
minutes.

English@PSU by A.Hambalee Jehma (Way)

LESSON 3. Vocabulary 3: At the Hotel

Boarding pass (N)

After you have notified the airline you are at the airport and you’ve checked your luggage,
you will be given a boarding pass that shows you where the plane will be boarding and it will
also show your seat number.
Sir, this is your boarding pass. You will be boarding at gate 22 at 6.35.

Boarding time (N)

Your boarding time is the time that people will be allowed to start entering the plane.
Boarding will begin in approximately 5 minutes. We ask all families with young children to
move to the front of the line.

Book (a ticket) (V)

When you book a ticket it means that you have reserved your place and paid for it.
Hi, how can I help you?
I’d like to book a return ticket to Paris, please.

Business class (N)

Business class is the area where people who are traveling for business purposes sit. It’s
towards the front of the plane and the tickets are more expensive than normal tickets.
We’d like to invite all our passengers flying in business class to start boarding.

English@PSU by A.Hambalee Jehma (Way)

LESSON 3. Vocabulary 3: At the Hotel

Carry on (luggage) (N)

Your carry on luggage is the small piece of hand luggage that you are allowed to take with
you onto the plane. These bags usually have to be a certain size and weigh less than 8kg.
I’m sorry, but your carry on is too heavy. You will have to check it.

Check in (V/N)
When you check in, you notify the airline you have arrived at the airport. They will take your
suitcase and give you a boarding pass. The area where you do this action is also called check-
in.
How many passengers are checking in with you?
It’s a large school group. We have 45 people in our party (group).

English@PSU by A.Hambalee Jehma (Way)

LESSON 3. Vocabulary 3: At the Hotel

Conveyor belt/carousel/baggage claim (N)

When your plane arrives, your bags and suitcases come out on the moving conveyor belt.
Another word that you might hear for this is a carousel or baggage claim.
All passengers arriving from New York can pick up their luggage from carousel 4.

Customs (N)
Before you’re allowed to enter the country, you must go through customs where you will be
met by a customs officer. Here they will check if you’re bringing anything illegal into the
country such as firearms (guns), drugs or too much money and they will ask you if you “have
anything to declare?” If you’re not carrying anything that is forbidden, you should answer
“no.”

Delayed (Adj)
If your flight has been delayed, it means that it’s late. Maybe it has been delayed because of
bad weather, too much air traffic, or technical problems.
Ladies and gentlemen, this is an announcement that flight NZ245 has been delayed. Your new
departure time is 2.25.

English@PSU by A.Hambalee Jehma (Way)

LESSON 3. Vocabulary 3: At the Hotel

Departures (N)
When you are leaving to go on a trip, you will need to go to the departures lounge where you
will wait to board your flight.
All passengers flying to Istanbul are kindly requested to go to the departures lounge.

Economy class (N)

Most people who travel by plane travel in economy class because the price is much cheaper.
I’d like to book an economy class ticket to Rome next Friday.
Would you like to make it return or one-way?
A return ticket. I’d like to come back the following Friday.
Okay then, for one week?

First class (N)

First class is the most expensive area of the plane. There is a lot of space to move. The seats
are bigger and the service is better.
Next time I want to fly first class.
Why? It’s so expensive!
I’m just too tall. I have no leg room in economy.

English@PSU by A.Hambalee Jehma (Way)

LESSON 3. Vocabulary 3: At the Hotel

Fragile (Adj)
Sometimes we carry things that are delicate or easily broken when we travel. A way of letting
the people handling our suitcases know is to mark it with a sticker saying fragile. This will
show them that they need to be a little more careful with your stuff.

Gate (N)
In the departures lounge there are a number of different gates (doors) that lead to different
flights.
Can you tell me where flight AZ672 to New York departs from, please?
Yes, it leaves from gate A27.

Identification (ID)
Your ID or your personal identification is your official document that you need to ensure you
are who you really are. When flying, the ID you’re required to carry is your passport.
I’d like to book a flight to New Jersey for tomorrow.
Certainly, can I see your ID please?

English@PSU by A.Hambalee Jehma (Way)

LESSON 3. Vocabulary 3: At the Hotel

Liquids (N)
Liquids are anything that is not solid or hard or has a watery base such as a bottle of water,
perfume or foundation. All airports do not allow passengers to travel with more than 100ml
of liquids. All liquids you do carry on the plane must be put in a plastic bag.
Are you traveling with any liquids?
Yes, I have this deodorant.
I’m sorry, but that is too big. Each container must not exceed (go over) 100ml.

Long-haul flight (N)

A flight that travels a long distance in one go for example a long-haul flight would be flying
from New York to Sydney.
I really don’t like long-haul flights and wished we had a stopover somewhere, but we really
need to get back on that day and we don’t have time.

On time (Adj)
When you are traveling and you want to check the status of your flight you can look at the
departures board. Here you will see all your flight information and if it says that your flight
number is on time then the plane will depart at the right time.

One-way (ticket) (N)

If you ask for a one-way ticket it means that you do not want to return to your destination.
The opposite of a one-way ticket is a return ticket. If you want to purchase both, that’s called
a round-trip ticket.
Hi, I’d like to book a one-way ticket to Hong Kong.
What’s your purpose (reason) for traveling?
We’re emigrating (moving for a new life) there.

English@PSU by A.Hambalee Jehma (Way)

LESSON 3. Vocabulary 3: At the Hotel

Oversized baggage/Overweight baggage (N)

Each passenger is only allowed to have one suitcase that weighs 20kg or less. If they have a
big piece that you want to send or something that is too heavy, the people at check in will
charge you more money.
I’m sorry madam, but your bag is overweight.
By how many kilos?
Two.
One minute, let me just take a few things out.

Stopover (layover)
If you are traveling on a long-haul flight, you usually have to have a short stop in another
country first. This stop is called a stopover or a layover.
If you’re traveling from Europe to Australia, it’s recommended that you have a stopover
either in Los Angeles or Dubai because the flight is very long otherwise.

Travel agent (N)

A travel agent is a person who will help you to organize your travel plans and book your
flights.
I tried looking for a flight online, but I couldn’t book it with my credit card.
You should visit the travel agent in the mall, she is very good and they have great offers.

English@PSU by A.Hambalee Jehma (Way)

LESSON 3. Vocabulary 3: At the Hotel

Visa (N)
A visa is a special document that gives you permission to enter a country. Some countries
have strict laws and depending where you’re from, you may need to obtain (get) a visa.
Could you tell me if a person from Albania needs a visa to travel to Italy?
How long are you going for?
3 weeks.
No, you don’t require (need) a visa. Albanian citizens can travel up to 3 months without a
visa to any EU country.

English@PSU by A.Hambalee Jehma (Way)

LESSON 3. Vocabulary 3: At the Hotel

Conversation 1

Check- in Clerk : Good morning.

Passenger: Good morning .

Check-in Clerk : May I see your ticket , please?

Passenger : Oh yes. Here it is.

Check-in Clerk : Thank you Mr. Robinson.

Passenger: I was wondering if I could have a smoking seat, please?

Check-in Clerk: I´m afraid this is a non-smoking flight, Sir. Would you prefer an aisle seat
or a window seat?

Passenger: Well, I´m not sure. You see, it´s the first time that I will be flying by airplane and
I´m feeling a bit uneasy about it. What I really want is the safest seat.

Check-in Clerk: Oh I see, well there´s really nothing to worry about.

Let´s see, I can give you an aisle seat right next to one of the exits. Then you´ll have more
leg room, too.

Passenger: Oh good! That sounds alright.

Check-in Clerk: And could I see your passport, please?

Passenger: Oh yes, here it is…….

English@PSU by A.Hambalee Jehma (Way)

LESSON 3. Vocabulary 3: At the Hotel

Conversation 2

Customs officer : Would you mind putting your baggage on here, please ma’am? Where are
you traveling from?

Page : From Marseille.

Customs officer : Marseille. Are you resident in France, or do you live in the United States?

Page : I live in France.

Customs officer : Can I see your passport, please?... Thank you. How long are you staying in
the USA?

Page : For 5 days.

Customs officer : And what's the purpose of your visit ma’am?

Page : I'm here on business.

Customs officer : I see. Well then, you understand that you've come into the Green Channel,
which means you have nothing to declare.

Page : Yes.

Customs officer : Is this all your baggage?

Page : Yes, that's all.

Customs officer : Is anybody else traveling with you, ma’am?

Page : No, I'm traveling alone.

Customs officer : OK then. What type of goods have you got; cigarettes, cigars...?

Page : No, I don't smoke.

Customs officer : Nothing else at all in the tobacco line?

Page : No.

Customs officer : Any drinks at all? Spirits? Liquors? Wine?

Page : Just two bottles of red wine.

English@PSU by A.Hambalee Jehma (Way)

LESSON 3. Vocabulary 3: At the Hotel

Customs officer : Were those bottles purchased in the duty-free shop, or...?

Page : Yes, at Marseille airport.

Customs officer : I see. Are you bringing any gifts for anybody in the States?

Page : Well, the wine is a present, but that's all.

Customs officer : Any other valuable items - jewelry, laptop?

Page : No, just my personal things.

Customs officer : OK. Thank you, ma’am. Would you let me have a look in there...Is the
laptop going back to France with you?

Peter : Yes, of course. It's my working tool.

Customs officer : Do you have a camera?

Page: No, I don't.

Customs officer : That's fine. Thank you very much. Have a pleasant stay!

English@PSU by A.Hambalee Jehma (Way)