Professional Documents
Culture Documents
(BST Paper) 12th
(BST Paper) 12th
(a) Goals are achieved with least cost (b) Timely achievement of goals
4 Effectiveness relates to
7 Management is not
10 This function of Management related to placing the right person at the right job is
11 The main task of this level of management is to determine the overall organisational objectives and strategies for their
realisation.
(D) Top level management, middle level management, bottom level management
Read the following case and answer the following questions on the basis of the same:
Sana is the branch manager of ABC Handicrafts Pvt. Ltd. The company’s objective is to promote the sales of Indian
handloom and handicraft products. It sells fabrics, furnishings, ready-mades and household items are made out of traditional
Indian fabrics.
Sana decides quantities, variety, colour and texture of all the above items and then allocates resources for their
purchase from different suppliers. She appoints a team of designers and crafts people in the company, who developed some
prints for bed covers in bright colour on silk. Although the products looked very attractive and impressive, they were relatively
expensive on the front of affordability for an average customer.
Sana suggested that they should keep the silk bed covers for special festive occasions and offer the cotton bed covers
on a regular basis to keep costs under control.
13 “She appoints a team of designers and crafts people in the company, who developed some prints for bed covers in bright
colour on silk.”
Which function of management is highlighted in this context?
15 With reference to the above case, at which level of management Sana is working?
16 “Sana suggested that they should keep the silk bed covers for special festive occasions and offer the cotton bed covers on a
regular basis to keep costs under control.”
17. Principles of management can be modified by the manager when the situation demands. This statement
implies that the principles of management are
19 According to Taylor, “even a small production activity like loading figures of iron into boxes can be scientifically planned and
managed. This can result in tremendous savings of human energy as well as wastage of time and materials.” Identify the
related principle of scientific management.
20. According to this principle of scientific management, the employees should be rewarded for their suggestions which results in
substantial reduction in the cost.
22. The objective of this technique of scientific management is to reduce a given line or a product to fixed type sizes and
characteristics. Name the technique.
23. This technique of scientific management helps in development of the concept of assembly line which is
widely used in automobile companies these days as well. Identify the technique
24. The technique of differential piece rate system was developed by Taylor in order to
26. According to this principle of general management, “an organisation should safeguard against abuse of managerial power, but
at the same time a manager should have the necessary authority to carry out his responsibility.” Name the principle of
management being described in the given statement.
27. According to Henri Fayol, if this principle of general management is violated, “authority is undermined, discipline is in
jeopardy, order disturbed and stability threatened.” Identify the principle.
28. Which principle of general management advocates that, “Employee turnover should be minimised to maintain organisational
efficiency.”?
( C) Koontz ( D) Kotler
( C) Koontz ( D) Kotler
33. Which of the following does not explain the impact of government policy changes on business & Industry
34. Negative and unfavourable external factors that are likely to create hurdles for a firm:-
35. Which of the following are the dimensions of the business environment:-
(c) End of license & reduction of government control (d) None of these
38. Which of the following are the impact of govt. policy changes on business & industry?
( a) Globalization ( b) Liberalization
( c ) Privatization ( d) None of these
( c) Education ( d) Hospital
42. Name the function of management which involves setting objectives and developing appropriate courses of action to
achieve these objectives.
45. Which of the following statements is not true with reference to planning?
49 All other managerial functions are performed within the framework of the plans drawn. Identify
the related feature of planning.
50. Planning requires logical and systematic thinking rather than guess work or wishful thinking. Identify the related feature of
planning.
51. Planning cannot foresee everything, and thus, there may be obstacles to effective planning. Identify the related limitation of
planning.
52. It is not always true that just because a plan has worked before it will work again. Identify the related limitation of planning.
(a) Identifying & grouping various activities (b) Establishing productive relations for the achievement of goals
56. ___________ clearly defines what tasks & activities shall be carried out at particular job
57. When managers are made responsible for coordinating a particular number of jobs effectively is called
58. ________ structure is suitable when the size of the organization is large
60. Process of entrusting responsibility & authority & creating accountability of person who work has been given is known as
(a) Delegation (b) Centralization
66. In which respect does formal organisation differ from informal organisation?
70. ___ is the process of grouping similar activities together and creating departments.
71. ___ is the organisational structure in which activities are grouped on the basis of products.
72. __ is the organisational structure in which no department is responsible for end results.
82. _________ involves planning, acquisition & development of resources necessary for organizational success.
84. ______ refers to careful study of each job to determine tasks & responsibility involved in a job.
85. Process of attracting qualified person to apply for the jobs that are open is refer to as
87. ______ is the learning experience that seeks relatively permanent change in an individual that will improve
his ability to perform on job.
88. Under this method employees learn their job on the equipment they will be using but training is done away
from actual work place
93. Identify the level at which the directing function takes place in an organisation?
94. It is defined as the process of guiding the efforts of employees and other resources to accomplish the desired
objectives.
107. The comparison of actual performance with the planned performance becomes easier if the standards are set in
108. This concept of Control Management is based on the belief that if you try to control everything, you may end up controlling
nothing.
109. When the deviations between the actual performance and the planned performance are within the limits
(c) Flows from top to bottom (d) Ensuring order & discipline
114. Which of the following is the elements of directing?
115. _______ is the process of guiding the efforts of employees to accomplish the desired goal.
119. __________ is the process of influencing the behaviour of people making them strive voluntarily towards achievement of goals
121. Controlling function finds out how far __________ deviates from standards.
(c) Ensuring order & discipline (d) Difficulty in setting quantitative standards