Water Filtration Device CHP-18AR

• This product can not be used if the voltage is different from that mentioned in the rating plate.
• F or your safety and proper use of the product, please read this User’s Manual before use.
FEATURES

Hot water temperature control function

1 You can control the water temperature using the Hot-Warm Water Temperature
Control Dial.

Mood lamp function

2 If you activate the mood lamp function, the mood lamp is lit when the light
sensor senses insufficient light.

Power saving function using the ECO mode

3 If you activate the power saving function, the number of comp and heater
operations is automatically control and the power consumption is reduced.

Polished design and easy installation

4 The tidy appearance that suits all locations such as a normal kitchen or living
room, defies the limitations with conventional installation locations.
DEAR CUSTOMERS

COWAY
Thank you for using Coway water filtration device.
Please read this User Manual to learn about proper usage and maintenance of the product.
When a problem occurs while using the product, it can be solved by referring to the instructions in this manual.

FEATURES / CONTENTS
CONTENTS

Product Information How to use

| 03 | Safety Information | 09 | Buttons and Indicators
| 06 | Parts Name | 12 | Installation
| 08 | Water Filtration Process | 13 | How to Get the Desired Water
How to Get Cold Water
How to Get Ambient Water
How to Get Hot Water
How to Get Warm Water

Maintenance Others
| 15 | How to Install | 24 | Troubleshooting
| 16 | How to Clean | 26 | Specification
How to Clean Inside Water Tank | 27 | Water Flow Diagram
How to Clean the Tray
How to Clean Faucet Deco
| 20 | Filter Replacement
| 21 | How to Replace the Filter

- Please keep the user manual in easily accessible areas. - 2

SAFETY INFORMATION

Be careful to keep this safety information.

Please read this information to prevent property loss and
ensure your safety.
for 220 V - 240 V , 50 Hz use only

Danger : Indicates an imminently hazardous situation which,

if not avoided, will result in death or serious injury.
• Do not use a damaged power cord or plug, and loose outlet.
• Do not unplug by pulling the cord or handle the plug with wet
hands.
• Do not run the power cord under a heavy object to prevent it
from being damaged.
• If the cord or plug is wet, unplug the unit and let it completely
dry before subsequent use.
• Unplug the unit before repair, inspection, or replacement.
• Do not plug into an outlet or power socket that is being used by
several other appliances.
Use a separate outlet for the unit.
• Close the main water supply valve and unplug the power cord
when not using for a long time.
• Do not attempt to repair the power cord.
• Do not repeatedly plug and unplug the unit from the electrical
outlet.
• Do not use if the cord appears to be damaged. Please ask
customer service to replace the cord.
• Remove any dust or water if it’s on the plug.
Never use Benzene or gasoline to clean the plug.
• Do not install the unit near heaters.
• Close the main water supply valve and plug out, then call to A/S
center in the case of any water leakage from the product.
 Product Information
• Do not place dishes or containers of water, drugs, food, or small
metal objects on top of the product.
• Immediately unplug and call the customer service center if the
unit makes a strange noise or odd smell.
• Do not put a candle, cigarette or any other flammable object on
it.
• Do not carry the unit by its power cord.

SAFETY INFORMATION
• Do not spray water or wipe them with benzene when cleaning.
• Do not repair, disassemble, or modify.

Warning : Indicates a potentially hazardous situation which,

if not avoided, could result in death or serious
injury.
• Do not turn or raise the product by holding the purified water
extraction faucet.
• Since both the hot and warm water are hot, avoid contact with
the water. Failing to do so may result in burns.
• This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance
by a person responsible for their safety.
• Children should be supervised to ensure that they do not play
with the appliance.
• This appliance can be used by children aged from 8 years and
above.
• The new hose-sets supplied with the appliance are to be used
and that old hose-sets should not be reused.
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SAFETY INFORMATION

Caution : Indicates a potentially hazardous situation which,

if not avoided, may result in minor or moderate
injury or damage to the product or other
properties.
• Use or place the unit on a level area and do not apply force to
the unit.
• Please use after completely closing the cover of the water tank in
the product.
• Periodical filter replacement is prerequisite for getting clean
water.
• When water if stored or the product is not in use for a long time,
drain all the water in the storage tank before use.
• When moving the product or replacing the fine post-carbon
filter there may be black residue particles in the stored water at
the bottom of the tank.
• Do not use filtered water for changing water of an aquarium or a
fishbowl.
PARTS NAME

Product Information
Front

Front Cover
Indication Part

Light Sensor

Hot/Warm Water

SAFETY INFORMATION / PARTS NAME

Temperature Control Dial
Cold/Ambient Water
Changeover Dial
Hot Water Safety Button

Cup-Touch Lever
Deco Faucet

Back

Condenser
Rear Cover

Power Cord

Outlet(Blue)

Inlet(Orange)

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PARTS NAME

Side

ECO(Power Saving) Mode

Selection Button
Mood Light
Selection Button
Low Water Level Indicator
WATER FILTRATION PROCESS

Product Information
CHP-18AR

1, 2 Step : Neo-sense Filter

This neo-sense filter has the functions to remove particulates, dissolved organic and inorganic impurities.
It also has the function to remove chlorine, volatile organic compounds(VOC’s).

Step 3 : Membrane Filter (RO)

RO membrane filter has the function to remove water contaminants such as heavy metals, waterborne
microorganisms and harmful organic chemicals etc.

PARTS NAME / WATER FILTRATION PROCESS

This water which contains harmful material is eliminated through the reject water hose as disposed water.

Step 4 : Plus Inno-sense Filter

This Plus Inno-sense filter has the functions to remove smell inducing material and to improve taste of water.

Step 5 : Antibacterial FIlter

This Antibacterial FIlter has the function to control microorganism propagation in water.

Reject water
Outlet

Neo-Sense Membrane filter Plus Inno-Sense filter Antibacterial

Filter (RO) Filter

► Uses of the disposed water

- The disposed water should be used only for cleaning the house, cloths,
Tips or purposes other than drinking.
- Never use the disposed water for drinking or for cooking. 7

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BUTTONS AND INDICATORS

Indication part

 ot water
1 H  old water
3 C
temperature indicator temperature indicator

 ot water
2 H 4 Cold water mode lamp
mode lamp

 arm water
5 W
temperatute indicator

6 Hot water indicator

 ot water temperature
1 H 2 Hot water mode lamp
indicator When selecting hot water mode,
According to the water temperature of the indicator lights up.
the hot water, the indicator is turned on.
The more lamp on the indicators,
the hotter the water.

 old water temperature

3 C 4 Cold water mode lamp
indicator When selecting cold water mode,
According to the water temperature of the indicator lights up.
the cold water, the indicator is turned on.
The more lamp on the indicators,
the colder the water.

 arm water temperatute

5 W 6 Hot water indicator
indicator Hot water can be extracted when
Warm water can be extracted when hot water feature is selected.
warm water feature is selected.
 How to use
Indication part

7 Light sensor

BUTTONS AND INDICATORS

10 Ambient water
indicator
9 Cold water
indicator 11 Low water level
Indicator
8 Lock indicator

7 Light sensor 8 Lock indicator

This sensor detects the surrounding The indicator is on when the lock
illumination of the product. feature is selected.

9 Cold water indicator 10 Ambient water indicator

Cold water can be extracted when Ambient water can be extracted when
cold water feature is selected. ambient water feature is selected.

11 Low water level indicator

When the water level of the
inner water tank becomes low,
this indicator is turned on.

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BUTTONS AND INDICATORS

Control part

2 Cold water mode selection button

4 Cold/Ambient water changeover dial

1 Hot water mode
selection button

6 E
 CO(Power saving)
mode selection
button
3 Hot/Warm water
temperature 7 Mood light
control dial selection button

5 Hot water
safety button

1 H
 ot water mode selection button 2 C
 old water mode selection button
Press this button to select/deselect hot Press this button to select/deselect cold
water mode. water mode.
(Press the hot water mode selection (Press the cold on/off button for
button for 2 seconds to deactivate it.) 2 seconds to deactivate it.)

3 H
 ot/Warm water 4 C
 old/Ambient water
temperature control dial changeover dial
Use this dial to control the hot Use the dial to select either cold or
and warm water temperature. room temperature water.

5 Hot water safety button 6 ECO(Power saving)mode

Press this button once before extracting selection button
hot water. If you do not press the hot
Press this button to select/deselect
water safety button, hot water will not
power saving mode.
be extracted even if you push the
cup-touch lever.

7 Mood light selection button

Press this button to turn the mood
Light on or off.
INSTALLATION

How to use
1. Close main water supply valve to separate the faucet.

2. Wind the teflon tape on the adaptor and fit it to the pipe.

BUTTONS AND INDICATORS / INSTALLATION

Do not turn the water pipe.

3. Connect the faucet with the adaptor.

Please install the adaptor with connector on the

cold water pipe.

4. C
 onnect ¼ inch orange tubing with the connector
on the adaptor.

Flush water through each filter at least 5 minutes

before connecting.

5. C
 onnect it to a socket with voltage rating that matches the
one stated on the rating plate. Then, open the feed valve to
supply water to the filtration system.

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HOW TO GET THE DESIRED WATER

How to Get Cold Water

Turn the Cold/Ambient water changeover dial counter clockwise and push the cup-touch lever.
Press the cold water mode selection button and check if the cold water mode indicator is turned on.

- When the cold water does not extract from the filtration system, please check if the cold water
mode indicator is on.
Tips

How to Get Ambient Water

Turn the Cold/Ambient water changeover dial to the right and push the cup-touch lever to drink
room temperature water.

▶
 Maintenance
How to Get Hot Water

Turn the Hot/Warm water temperature control dial to the hot water position, press the safety button and
then push the cup-touch lever.
Press the hot water mode selection button and check if the hot water mode indicator is turned on.
Pressing the safety button just once is enough.

HOW TO GET THE DESIRED WATER

▶

- When the hot water does not extract from the filtration system, please check if the hot water
mode indicator is on.
Tips - When using hot water, be careful not to burn yourself.

How to Get Warm Water

Turn the Hot/Warm water temperature control dial to the warm water position, press the safety button and
then push the cup-touch lever.
Press the warm water mode selection button and check if the warm water mode indicator is turned on.

-W arm water mode mixes hot and cold water. The temperature of the warm water of this product is
determined assuming that the hot and cold water of this product are at their maximum temperatures.
Therefore, if both the hot and the cold water temperature levels are not at their maximum, the warm
water may be hotter or colder than the usual warm water temperature.
Tips 13
In addition, when the low water level indicator is turned on, the warm water may be hotter than usual.
- Since warm water may be hot, be careful not to burn yourself. 14
HOW TO INSTALL

Installation Guide

Tap water valve

For own dedicated

220 V - 240 V~, 50 Hz
AC only electric outlet

Connect the orange tap water input hose to 1 the water pipe.
Connect the 2 residential water output hose.

Tap water input hose (Orange) connection

Residential water output hose(Blue) connection

1
2
HOW TO CLEAN

Maintenance
How to Clean Inside Water Tank

1. P
 ress and hold down each of the Cold and Hot water buttons
2~3 Seconds
on the front panel of the product for 2~3 seconds.

HOW TO INSTALL / HOW TO CLEAN

2. P
 lease drain and store the water inside the water filtration device completely using the
draining hose and the cold/ambient water extraction faucet.
* Turn the Cold/Ambient dial to the cold water direction and lift the faucet lever upwards completely to
extract the entire cold water.

▶ ▶

► To drain hot water

- Open the draining cover at the right side of the product and connect the draining hose
Tips (continuous extraction hose) to drain the hot water from the hot water tank.
(Be careful not to burn yourself when draining hot water.)

3. U
 nplug the power plug. Close the main water supply valve.

4. O
 pen the top cover of the product by sliding the cover backwards, open the fixing clips
(6 points) of the inner water tank, and open the inner water tank cover by lifting it up.

▶ ▶
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HOW TO CLEAN

5. S eparate the Antibacterial filter from the inner water tank cover and clean
the Antibacterial filter by washing it in the drained water.

6. Wipe the inside of storage tank with a soft cloth.

7. W
 ash the storage tank with the drained water.
* Turn the Cold/Ambient dial to the cold water direction and lift the faucet lever upwards completely to
extract the entire cold water.

▶ ▶
 Maintenance
8. Install the Antibacterial filter into the inner water tank cover by turning the filter,
closing the inner water tank cover and closing the fixing clips (6 points) of the inner water tank.

HOW TO CLEAN
9. P
 lug the power plug. Open the main water supply valve.

10. A
 fter closing the top cover and connecting the power plug, open the main water supply valve.
Please operate the water filtration device again by pressing the cold water/hot water mode
selection button at the front of the product after checking if the water is coming from the
cold water/ambient water extraction faucet and the hot water extraction faucet.

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HOW TO CLEAN

How to Clean the Tray

1. The tray separation method
 ou can easily separate the tray by pulling the front
Y
part of the the tray forward.

2. The tray assembling method

Simply push the tray hook slightly after sticking it onto the product.

How to Clean Faucet Deco

1. Turn the two deco faucets counterclockwise to

separate them.

2. Wash the separated deco faucets with tap water and

wipe them with soft, dry cloth.

3. Mount the two deco faucets back by turning them

clockwise.

When cleaning storage tank do not use chemicals or detergents.

- When the chemicals and detergents are not washed out
completely it may be harmful to health.
Tips
- Please always keep the device environment clean and clean its storage tank once every two months. Chemicals or Detergents
FILTER REPLACEMENT

Maintenance
 Filter Replacement Cycle
If the filter is not regularly replaced, it may degrade the water quality of the product.
The filter change cycle may vary within the range of expected replacement cycle depending on the feed water quality.

The period for filter change is calculated based on 10 L water usage per day for a
Tips household of 4 members.

CHP-18AR

HOW TO CLEAN / FILTER REPLACEMENT

Expected Replacement Cycle
Filter name
Reverse osmosis
Neo sense filter 6 months
Membrane filter (RO) 24 months
Plus Inno-sense filter 18 months
Antibacterial filter 12 months

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HOW TO REPLACE THE FILTER

1. C
 lose the main water supply valve after unplugging the power cord, and drain the
water inside of the water filtration device.

2. Separate the top cover.

3. R
 emove the 2 fixing screws with a screwdriver.
Remove one cap-faucet from the top right side of the product and insert it into the
cold/ambient water faucet on the right side of the product.

▶
 Maintenance
4. R
 aise the lever for the hot water faucet on the left side of the product. In the case of the
cold/ambient water faucet, lift the lever on the right side of the product.
(Since you need to lift the lever when replacing the front cover, water may leak for a certain
duration if there is water in the tank.) Hold the top of the front cover, pull it forward to separate
it, and then disconnect all the connected cables to separate it completely.
* To detach the front cover, disconnect the cable and pull the cover towards you.

HOW TO REPLACE THE FILTER

▶ ▶

5. A
 fter separating the fitting connected to the filter, please replace the filter.

After changing the filter and connecting the fitting and the hose precisely,
Tips check that there is no leakage and drain the first round of purified water after filter change.

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HOW TO REPLACE THE FILTER

6. C
 onnect all the separated cables, align the 3 holes of the front cover and the 3 buttons,
and close the cover by pushing it towards the product.
After closing the front cover, re-place one cap-faucet on the top of the product.

Please be sure to use the new filter after cleansing.

- Neo-sense filter : Please assemble after cleansing with Neo-sense filter for
about 1 minute.
Tips - Membrane filter (RO) : After cleansing with the main water passed
Neo- sense filter for about 5 minutes, please assemble it.
- Plus Inno-sense filter : Please use the filter without flushing.
TROUBLESHOOTING

The water filtration device may operate abnormally because the user is unfamiliar with the product or

Others
due to some other reasons and not because of a product malfunction. In such a case, problems can be
easily solved without help from the service center by checking the following.
If the problem is not solved after checking the following, please call the service center.

Symptom Check Measures to take

• Did you clean the internal water tank? Clean the internal water tank.

HOW TO REPLACE THE FILTER / TROUBLESHOOTING

The water tastes • The water filtration device has not been used Get rid of the stored water and clean the
odd. for a long time. internal water tank.
• Is it time to replace the filter? Request a filter replacement.
• Is the water supply cut or is the water supply
Open the main water supply valve.
No water is emitted. valve closed?
• Was the filter not replaced at the correct time? Request a filter replacement.
• Is it time to replace the filter? Request a filter replacement.

The amount of Check if the power cord is plugged into

• Is the power connected?
filtrated water 220 V - 240 V~, 50 Hz wall outlet.
has suddenly • Did you close the main water supply valve? Open the main water supply valve.
decreased.
If the water temperature has decreased, the
• Did the temperature of the feed water drop suddenly?
amount of filtrated water decreases.
Turn the cold water function on by pressing
• Is the cold water lamp lit?
the cold water button.
If the power saving function is turned on, the
• Is the power saving function turned on?
water may not be as cold as usual.
No cold water is
• Was the cold water lamp lit? Press the cold water button.
emitted.
• Did you close the main water supply valve? Open the main water supply valve.
Please keep a distance of at least 10 cm be-
• Is the back of the water filtration device to
tween the back of the water filtration device
close to the wall?
and the wall.
Turn the hot water function on by pressing
• Is the hot water lamp lit?
the hot water button.
If the power saving function is turned on, the
• Is the power saving function turned on?
water may not be as hot as usual.
To prevent the heater from over-heating, the
No hot water is heater function will not work if the water
emitted. • Did you close the main water supply valve?
level is low. Open the main water supply
valve.
If the hot-warm water control dial is turned
• Is the hot-warm water control dial turned to the to the warm water position, warm water is
warm water position? emitted.
Turn the dial to the furthest-right position. 23

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TROUBLESHOOTING

Symptom Check Measures to take

• Is the mood lamp function lamp turned on? Press the mood lamp function button to turn it on.
The mood lamp is
not turned off. The mood lamp is turned on when the room illumina-
• Is the room illumination bright?
tion is dark (Threshold: 1 LUX)

• Is the main water being supplied? Check the main water supply valve.

All operations have Check if the power cord of the product is plugged into
suddenly stopped • Is the power connected?
220 V - 240 V~, 50 Hz wall outlet.
while operating.
• Is water overflowing or leaking? In this case, please contact the service center.
SPECIFICATION

Product Name Water Filtration Device

Others
Model CHP-18AR

Purified Method Reverse Osmosis

Rated Voltage 220 V - 240 V~, 50 Hz

Power Consumption Cool : 0.7 A, Heater : 320 W

Room water 6.4 L

Tank Cold water 3.7 L

TROUBLESHOOTING / SPECIFICATION
capacity Hot water 1.2 L

Total water 11.3 L

Dimension 340 mm(W) X 523 mm(D) X 518.7 mm(H)

Net Weight 20.2 kg

Working Pressure 0.07 MPa - 0.83 MPa

Working Temperature 5 °C- 35 °C

▶ The water amount can vary according to the water pressure and the water temperature.
▶ The water tank capacity is based on the size and can be different from the extraction capacity.
▶ Without any prior notice, all or parts of the product are subject to change for the purpose of improving
the performance of the product.

MALAYSIA

Add: C
 OWAY (M) SDN. BHD
Level 20, Ilham Tower, No. 8, Jalan Binjai,
50450 Kuala Lumpur.
Careline : 1800-888-111 25

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WATER FLOW DIAGRAM

CHP-18AR

Plus Inno-sense Filter

Membrane Filter(RO)

Filter
Antibacterial
Neo-sense Filter

Storage DFLC
tank
LPS

Regulator
Cooling Check
Heating tank
tank Fitting

Hot Water
Drain

Feed Water
Disposed Water Hot/Warm Cool/Room
Valve Water Water

Disposed Water

Booster Pump
 Others WATER FLOW DIAGRAM

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MEMO
MEMO
MEMO

Others

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MADE IN KOREA
001
9232461

www.coway.com