Phs 925 ST 1 Ss

GE Appliances
Technical Service Guide

December 2011
Profile 30-in.
Slide-in Induction
and Radiant Ranges
PHS925ST1SS
PS978ST1SS
31-9219
GE Appliances
General Electric Company
Louisville, Kentucky 40225
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IMPORTANT SAFETY NOTICE
The information in this service guide is intended for use by
individuals possessing adequate backgrounds of electrical,
electronic, and mechanical experience. Any attempt to repair a
major ap pli ance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible for the
interpretation of this information, nor can it assume any liability in
connection with its use.
WARNING
To avoid personal injury, disconnect power before servicing
this prod uct . If electrical power is required for diagnosis or test
purposes, disconnect the power immediately after performing the
necessary checks.
RECONNECT ALL GROUNDING DEVICES

If grounding wires, screws, straps, clips, nuts, or washers used to
complete a path to ground are removed for service, they must be
returned to their original position and properly fastened.
GE Appliances
Technical Service Guide
Copyright © 2011
All rights reserved. This service guide may not be reproduced in whole or in part
in any form without written permission from the General Electric Company.
–2–
Table of Contents
Aluminum Plate ................................................................................................................................................................66

Bake Element ......................................................................................................................................................................48
Bake Thermal Switch ......................................................................................................................................................65
Blower Assembly ..............................................................................................................................................................64
Bridge Board ......................................................................................................................................................................66
Broil Element .......................................................................................................................................................................44
Circuit Boards Connector Locator Views ...............................................................................................................16
Clean Thermal Switch .....................................................................................................................................................65
Component Locator Views ........................................................................................................................................... 7
Control Panel .....................................................................................................................................................................29
Convection Element.........................................................................................................................................................46
Convection Fan Assembly ............................................................................................................................................47
Convection Fan Cover ....................................................................................................................................................46
Cooktop Assembly ..........................................................................................................................................................30
Cooktop Components - PS978 ..................................................................................................................................73
Cooktop Components - PSH925 ...............................................................................................................................66
Cooktop Elements ............................................................................................................................................................67
Cooling Fan and FAD (Fan Apparency Device) ....................................................................................................62
Daughter Relay Module (DRM) ..................................................................................................................................42
Diagnostics and Service Information ......................................................................................................................75
Door Lock Assembly .......................................................................................................................................................56
Door Switch ........................................................................................................................................................................56
Filter Board ..........................................................................................................................................................................72
Generator Boards .............................................................................................................................................................71
Glass Touch Panel ...........................................................................................................................................................30
High Limit Thermostat ...................................................................................................................................................62
Hot Surface Indicator Light Assembly ....................................................................................................................74
Induction Module .............................................................................................................................................................70
Introduction ......................................................................................................................................................................... 4
Left Side Panel ...................................................................................................................................................................33
LINbus Connectors...........................................................................................................................................................69
Main Logic Board .............................................................................................................................................................29
Meat Probe and Outlet ..................................................................................................................................................51
Nomenclature .................................................................................................................................................................... 6
Oven Components ..........................................................................................................................................................41
Oven Door Assembly ......................................................................................................................................................21
Oven Door Hinge Receiver ...........................................................................................................................................40
Oven Light Assembly ......................................................................................................................................................54
Oven Temperature Sensor............................................................................................................................................44
Radiant Heating Elements ............................................................................................................................................73
Range Components .........................................................................................................................................................21
Rear Cover .........................................................................................................................................................................32
Relay Power Supply Module (RPSM) .......................................................................................................................41
Right Side Panel ................................................................................................................................................................37
Schematics and Wiring Diagrams ............................................................................................................................82
Smoke Eliminator/Vent Tube .......................................................................................................................................52
Thermal Cut Out ................................................................................................................................................................70
Thermal Cut Out (TCO) Switch .....................................................................................................................................64
Upper Oven Liner .............................................................................................................................................................60
Warming Drawer Assembly .......................................................................................................................................28
Warming Drawer Element ............................................................................................................................................63
Warranty ..............................................................................................................................................................................86
–3–
Introduction
Model PHS925
The Profile 30-in. Slide-In Induction Range with convection oven and warming drawer features electronic
oven and induction element controls. The induction elements provide unmatched cooking performance and
flexibility. Induction technology heats only the pan and its contents and offers energy efficiency by reducing
wasted heat when compared to radiant and gas cooktops.
The Profile 30-in. Slide-in Induction Range has the following new features:
• Innovative technology―delivers the responsiveness of a gas cooktop.
• Superior performance―induction technology heats only the pan and

its contents, providing an incredibly fast boil time.
• Remarkable versatility―this induction cooktop offers the choice of

19 different power levels, including a 3700-watt, 11" element for large
cookware , warming capability, and a low-heat simmer setting for
delicate sauces.
• Cooler cooktop surface―since there is not a traditional thermal

heating element, the induction cooktop stays cooler than conventional
radiant cooktops.
• Below cooktop venting―dissipates heat, permitting less depth to the

burner box.
• Easy cleanability―cooktop cleaning is easier since spills and splatters do not burn on the cooktop.
• Electronically controlled oven heating

elements―provide precise cooking control with
fast preheating.
• Convection mode uses reverse-air convection

technology―a bidirectional fan that works with
a dedicated third heating element to promote
even heat circulation.
• Performance compensation for 208-volt

installation―boosts power as needed in
multifamily dwellings.
• Cooktop locked out during self clean
• Hidden oven bake element―concealed

beneath the oven floor, allows quick and easy
ash removal following the self-clean cycle.
• Two nickel-plated sliding extension racks
(Continued next page)

–4–
Model PS785
GE's Profile 30-in. Slide-In Radiant Range utilizes 2 ovens with convection cooking in the lower oven. This
range features electronic oven and surface unit controls that combine modern digital technology with ease
of operation. The superior style and performance parallel many commercial ranges.
The Profile 30-in. Slide-in Radiant Range has the following new features:
• Electronically controlled oven heating elements―provide precise cooking control with fast preheating.
• Convection mode uses reverse-air convection technology―a bidirectional fan that works with a
dedicated third heating element to
promote even heat circulation.
• Performance compensation for 208-

volt installation―boosts power as
needed in multifamily dwellings.
• 6.6 cu. ft. total capacity
• Cooktop locked out during self-clean
• New motorized self-clean door latch
• Recessed convection, low-profile broil

elements, and hidden upper and lower
oven bake elements
• Full-extension racks
–5–
Nomenclature
Model Number
P H S 9 2 5 S T 1 SS
Product Color
Brand SS = Stainless Steel
P = Profile
Indicator for Engineering
Configuration
and Product Service Only
H = Induction
30" Slide-In
Model Year Designator
Feature Pack
Designates features–the higher
Model/Door Color
the number, the more features
S = Stainless
Serial Number
The first two characters of the serial number
identify the month and year of manufacture.
Example: ZV123456S = December, 2011
Mini-Manual Z - DEC 2011 - V

A - JAN 2010 - T
D - FEB 2009 - S The letter designating
Nomenclature F - MAR 2008 - R the year repeats every
G - APR 2007 - M 12 years.
H - MAY 2006 - L
L - JUN 2005 - H Example:
M - JUL 2004 - G V - 2011
R - AUG 2003 - F V - 1999
The nomenclature plate is located behind V - 1987
S - SEP 2002 - D
the warming drawer panel on PHS925, and
T - OCT 2001 - A
behind the lower oven door on PS978.
V - NOV 2000 - Z
The mini-manual is taped to the left rear
corner of the left body side panel.
–6–
Component Locator Views
Front View - PHS925
Induction Cooktop
Control Panel
Oven
Warming Drawer
Front View - PS978
Radiant Cooktop
Control Panel
Upper Oven
Lower Oven

–7–
Oven and Warming Drawer - Front View - PHS925
Door Lock Meat Probe Outlet

Door Switch
Light
Broil Element
Oven Temperature Sensor
Convection Fan and Element
Hidden Bake Element
Warming Drawer Element
Shown with oven door and warming drawer removed

–8–
Upper and Lower Oven - Front View - PS978
Door Lock
Door Switch
Broil Element
Light Light
Hidden Bake Element
Door Lock Meat Probe Outlet
Door Switch
Broil Element
Smoke Eliminator
Light
Convection Fan and Element
Hidden Bake Element
Shown with oven doors removed

–9–
Control Panel - PHS925
Display Board Main Logic Board Display Board
Main Top - PHS925
Hot Surface Indicator Light Assembly Induction Module
Hi Limit Thermostat
Cooling Fan
Fan Apparency Device (FAD)

– 10 –
Control Panel - PS978
Display Board Main Logic Board Display Board
Main Top - PS978
Bake Thermal Switch Clean Thermal Switch

– 11 –
Cooktop Induction Elements - PHS925
Warming Element Induction Element

Induction Element
Induction Element
Induction Element Bridge Board
Induction Module - PHS925
Cooling Fan
Filter Board
Left Generator Board Right Generator Board

– 12 –
Cooktop Radiant Elements - PS978
Left Front Element Tri-Ring Element

Hot Surface Indicator Light Assembly
Dual 5 & 8 Inch

240 Volt 12-Inch Tri-Ring
1100 Watts 240 Volt
2400 Watts 3000 Watts
"Power Boil" 6" - 1050 Watts
9" - 900 Watts
12" - 1050 Watts
8 Inch
240 Volt Warming 6 Inch
2000 Watts 240 Volt 240 Volt
120 Watts 1500 Watts
Left Rear Element Warming Zone Element Right Rear Element

– 13 –
Rear View - PHS925

Broil Element
Convection Element
Convection Fan Motor
(RPSM) Relay
Daughter Relay Module (DRM)
Power Supply
Module
Convection Fan
Motor Capacitor
Note: The oven bake element terminals are located behind the left side panel.

– 14 –
Rear View - PS978
Upper Oven Upper Oven

Broil Element Temperature
Sensor
Upper Oven Door
Lock Assembly
RPSM (Relay Power
Supply Module) AUX
Board
Oven Vent Tube
TCO
RPSM (Relay Power
Supply Module) Main
Lower Oven Board
Broil Element
Lower Oven Door

Lock Assembly
Lower Oven Temperature Sensor
Convection Element Daughter Relay Module 1 (DRM 1)
Daughter Relay
Module 2 (DRM 2)
Convection Fan
Motor Capacitor
Convection
Fan Motor
Note: The upper and lower oven bake element terminals are located behind the left side panel.
– 15 –
Circuit Boards Connector Locator Views
Relay Power Supply Module - PHS925
J15 J7 - Door Lock Motor, Cooling Fan, Jumper

Wire K8 to K1, Warming Drawer Element,
Neutral, Oven Light, Convection Fan Motor
J17
Direction
J10 - Ground
J11 - Neutral Standby

J16
J11
J14 - L1
J15 - RPSM to DRM Communication

K14 J16 - Oven Lock Switch, Oven Unlock Switch, FAD
J17 - Communication Cable (LINbus)
J20 - 240 VAC

K10 J21 - Bad Line Monitor
K1 - Convection Fan Motor Direction
K3 - Broil/Bake Element Selector Relay
K4 - Oven Light
K7
K5 - Cooling Fan
K7 - Bake/Convection Element Selector Relay
K8 - Convection Fan Motor

K3 K10 - Convection Element Relay
J14 K11 - Warming Drawer Element
K13 K13 - Door Lock Motor
K14 - Double Line Break Relay

K11
K8
K5
J20 J21 K4
J10 K1 J7

– 16 –
Daughter Relay Module - PHS925
J15 - RPSM to DRM Communication
J23 and J24 - Warming Zone Connections

J15
K17 - Warming Zone
J24
K17
J23
Main Logic Board - PHS925 and PS978
J841 J821
J501 J502 J241

J201
J851
J201 - Model Selector
J241 - LINbus
J501 - Oven Sensor, Meat Probe (PHS925), Upper Oven Sensor (PS978)
J502 - Lower Oven Temperature Sensor, Meat Probe (PS978)
J851 - Oven Touch Panel Board
J821 - Left Side Touch Panel Board
J841 - Right Side Touch Panel Board

– 17 –
Relay Power Supply Module MAIN - PS978
J21
J7
K1
J10 J7 - Blower, Convection Fan, Door Lock Motor
(Upper), Oven Lights, Door Switches
J10 - Cabinet Ground
K4 J20
J11 - Neutral
K5 J14 - L1
J15 - Communications
K8
J16 - Lock Switches
K11
J14
K13 J20 - L1 and L2
J21 - Neutral
K1 - Convection Fan Motor Direction

K3
Relay Jumper Wire

K3 - Lower Broil, Lower Bake, and Convection
Elements
K4 - Both Oven Lights

K7 K5 - Blower
K7 - Lower Bake and Convection Elements
K8 - Convection Fan Motor Power

Relay Jumper Wire
K10 - Convection Element
K10
K11 - Not Used
K13 - Upper Door Lock Motor
K14
K14 - Double Line Break for Lower Bake,
Lower Broil, Convection, and Lower Broil
Boost Elements.
J11
J16
J17 J15

– 18 –
Relay Power Supply Module AUX - PS978
J7 K1 J2 - RF Inner Element
J3 - L1
K4
J5 - LR Element
J6 - L1
K5
J7 - RF Center, RF Outer, CR, LF Inner, and LF Outer
Elements
Elements
J14 - L1
K8
K11
K1 - LF Inner Element
J14
K2 - RF Inner Element
K13 K4 - LF Outer Element
K5 - CR Element
J2
K6 - LR Element
K2
K8 - RF Center Element
J3 K10 - Double Line Break for RF Element
J5 K11 - RR Element
K6 K13 - RF Outer Element
K14 - Double Line Break for LF Element

J6
K10
J17
K14
J15

– 19 –
Daughter Relay Module 1 - PS978
J23
J6 - Convection Fan, L1, and Lower Door Lock Motor K17
J15 - Communications K7
J23 - L1
J24
J24 - Convection Fan
K1 - Outer Broil (Lower)
K3 - Upper Bake and Upper Broil Elements

K3
K7 - Double Line Break for Upper Bake, Upper Broil,
and
andUpper
UpperBroil
BroilBoost
BoostElements
Elements
K12 - Lower Door Lock Motor
K17 - Outer Broil (Upper) K12

J15
J6
K18 - Upper Bake Element
K1
Daughter Relay Module 2 - PS978
K3 - Double Line Break - RR
K7 - Double Line Break - LR

J15
K3
K7
– 20 –
Range Components
WARNING: Sharp edges may be exposed when 5. Lift door up until the hinge arms are clear of the
servicing. Use caution to avoid injury. Wear Kevlar slots.
gloves or equivalent protection.
Note: Combined Phillips-head/square-drive recess

screws may be utilized on this appliance. Either
Phillips or square-drive screwdrivers can be used to
extract or install these screws.
Oven Door Assembly

The oven door can be separated into 2 assemblies.
The outer assembly consists of the outer door
frame, outer glass, heat deflector, top and bottom
trims, and a replaceable door handle. The inner
assembly is made up of the inner panel, inner glass
assembly, heat barrier, door gasket, and replaceable
door hinge assemblies.
Caution: The door is very heavy. Use the correct

lifting procedure. Do not lift the door by the handle. To replace the oven door assembly:
Note: The procedures to remove and replace the 1. Firmly grasp both sides of the door at the top.
oven door on PHS925 and the lower oven door on With the door at the same angle as the removal
PS978 are similar. position, seat the indentation of each hinge arm
into the bottom edge of the hinge slot.
To remove the oven door assembly:
1. Open the door fully.

7X]VT0a\
2. Pull the hinge locks from the locked position
down toward the door frame, to the unlocked
1^cc^\
position.
4SVT
^UB[^c
8]ST]cPcX^]
2. Fully open the door.
3. Push the hinge locks up against the front frame

of the oven cavity, to the locked position.
4. Close the oven door.
3. Firmly grasp both sides of the door at the top.
4. Close door to the door removal position.

– 21 –
To remove the inner door assembly: To replace the inner door assembly:
1. Remove the door. See previous page. 1. Remove the inner door assembly. (See To
remove the inner door assembly, this section.)
2. Place the door assembly, gasket side up, on a
protective surface. 2. Remove the T-20 Torx screws (3 on each side
PHS925, 2 on each side PS978), that attach each
3. On PHS925, remove the three 1/4-in. hex-head door hinge to the inner door. Carefully turn the
screws from the bottom of the door assembly. door over and remove both door hinges.
4. On PS978, remove the four T-20 Torx screws

from the bottom of the door assembly.
Omitted on
PS978
5. On PHS925 remove the 2 Phillips-head screws 3. Remove the six 1/4-in. hex-head screws that
from the top of the inner door assembly. attach the inner window glass assembly to the
heat barrier.
Note: When installing the inner door assembly, first

capture each top screw using the retainer/spacer.
Screw
Retainer/Spacer
Note: The inner door assembly is heavier than the

outer door assembly.
6. Separate the inner door assembly from the

outer door assembly.
– 22 –
4. Remove the six 1/4-in. hex-head screws that Air enters the door assembly through large slots in
attach the heat barrier to the inner door. the bottom and flows upward between the inner
Remove the heat barrier. and outer assemblies, exhausting through slots
in the top of the door. DO NOT INSULATE THIS AIR
CHANNEL.
Arrows on the top of the inner glass assembly

indicate the direction that the inner oven door glass
is installed. The arrows should be pointing toward
the oven cavity.
OVEN
5. Remove the insulation and the inner glass Door Gasket

assembly from the inner door.
The door gasket forms a seal around the front edge
of the oven liner and the inner door panel. The door
gasket is attached to the inner door panel by spring
clips. When removing the gasket, place a finger
under the gasket beside each clip and pull straight
up.
Inner Glass Assembly When installing the door gasket, it is helpful to fold
the gasket in half and locate the top center clip.
Insert the clip at the top of the door and work your
way around the door.
Assembly Notes
When assembling, make sure the hinges are parallel

to each other and perpendicular to the door liner. If
not, the hinge may bind on the receiving channel of
the door. If the new hinge is not in the cocked and
locked position after installing, place the bottom of
the door against a firm, protected surface and push
the hinge arm down to the cocked position. Pull the
hinge lock back against the door liner surface to
lock the hinge in this position.

– 23 –
On PHS925, the bottom center clip joins both ends To replace the outer door assembly on PHS925:
of the gasket to form a continuous seal. Make sure
this clip is inserted into the bottom center hole in the 1. Remove the inner door assembly. (See To
inner door panel. remove the inner door assembly, this section.)
2. Remove the two 1/4-in. hex-head screws from

the heat deflector.
3. Lower the heat deflector to fully expose the 2

screws that attach the handle and top trim to
the outer door frame.
Bottom Center Clip
On PS978, make sure the gasket is cross tucked in

the bottom slots of the inner door panel. Use a small
screwdriver to tuck the loose ends of the gasket into
the slots. The overlap is required to ensure a proper
door seal. 4. Remove the two 1/4-in. hex-head screws that
attach the handle and top trim.
Cross Tuck
Note: When installing the door handle, make sure

the handle is level with the top of the door before
attaching the heat deflector. An enlarged hole for
the right side screw has been provided for this
adjustment.
5. Remove the three 1/4-in. hex-head screws (3

from each side) that attach the bottom trim to
the outer door frame.

– 24 –
6. Slide the bottom trim and the glass out of the To replace the outer door assembly on PS978:
outer door frame.
Remove the four 1/4-in. hex-head screws that hold
the inner heat shield and door handle to the outer
door assembly.
Note: Two arrows on the glass indicate the correct

orientation of the glass when it is installed. The side
with the arrows is to be placed facing the outside of
the frame with arrows pointing toward the top.
Caution:
• Care must be taken if reinstalling the door

handle. Be sure that each handle cushion is
placed between the glass and the bracket.
• Overtightening screws can damage handle/

glass. Hand-tighten screws and make sure
handle fits snugly to door panel. (Do not use
electric driver.)
Handle Cushion

– 25 –
To remove the upper oven door assembly on 5. Lift the door up until it is clear of the door
PS978: hinges.
Caution: The door is heavy. Use the correct lifting 6. Pull on the hinge arms lightly to relieve pressure
procedure. Do not lift the door by the handle. on the locking tabs.
1. Open the door fully. 7. Push the hinge locks down onto the hinge.
2. Lift each hinge lock towards the oven frame 8. Push the hinges in toward the unit so they are
until it stops. closed.
To replace the upper oven door assembly on

PS978:
1. Pull the hinges down away from the oven frame

to the fully open position.
2. Lift up on the hinge locks and rotate toward the

Hinge Lock oven frame until they stop.
3. The hinges will release to the 45-degree position.

The hinge locks will contact the oven frame.
4. Slide the door back onto the hinges. Make sure

the buttons pop back out.
5. Fully open the door.
6. Rotate the hinge locks back toward the door

and onto the hinge.
3. Close the door to the stop position. The hinge
7. Close the oven door.
locks will contact the oven frame.
4. Simultaneously press down on each release To remove the outer door assembly of the upper
button located on the top of both hinges. oven door on PS978:
1. Remove the door. (See To remove the upper

oven door assembly on PS978, this section.)
2. Place the door assembly gasket side down on a

protective surface.
3. Remove the two T-15 Torx screws that attach

the bottom of the outer door assembly to the
outer door.
Release
Button

– 26 –
4. Remove the T-15 Torx screw from each side of 5. Remove the six 1/4-in. hex-head screws (3 from
the outer door panel. each side) that attach the handle to the outer
door assembly.
5. Separate the outer door assembly from the

inner door.
To replace the outer door assembly of the upper

oven door on PS978:
1. Separate the outer door assembly from the 6. Remove four 1/4-in. hex-head screws that
inner door. (See To remove the outer door attach each side brace to the outer door panel.
assembly of the upper oven door on PS978,
this section.)
2. Place the outer door assembly handle side

down on a protective surface.
3. Peel back the reflective tape that is attached to

the heat shield.
Side Brace
4. Remove the 1/4-in. hex-head screw and the
heat shield from the outer door assembly.
7. Peel back the reflective tape and slide the outer

Tape door glass down to clear the 8 retaining tabs.
Tape
Tabs

– 27 –
To replace the inner door assembly of the upper 5. Remove the insulation and the inner glass
oven door on PS978: assembly from the inner door.
1. Remove the upper oven door outer door

assembly. (See To remove the outer door
assembly of the upper oven door on PS978,
this section.) Inner Glass Assembly
2. Remove the four T-20 Torx screws (2 on each

side) that attach each door hinge receiver to the
inner door.
When installing the door gasket, it is helpful to fold

the gasket in half and locate the center clip. Insert
the clip at the top of the door and work your way
around the door.
Make sure the gasket is tucked in the bottom slots of

the inner door panel. Use a small screwdriver to tuck
the loose ends of the gasket into the slots.
Bottom Slots
Warming Drawer Assembly

To remove and replace the warming drawer
3. Place the inner door panel gasket side down.
assembly:
4. Remove the seven 1/4-in. hex-head screws that
1. Pull the drawer out until it stops. Lift the tab on
hold the heat barrier to the inner door panel.
the left side and push the tab down on the right
side while pulling the drawer out.
2. To replace the warming drawer, place the

drawer rail in the guides and push the drawer in
until it stops.
Right Side Tab
– 28 –
Control Panel Main Logic Board
The control panel contains the main logic board and The main logic board is located inside the control
the glass touch controls. panel. The main logic board is held to the control
panel with two 1/4-in. hex-head screws on the right
To remove the control panel: side and 2 tabs on the left side. The glass touch
panel assembly plugs into the main logic board.
1. Place a protective cover on the main top.
To remove the main logic board assembly:
2. Remove the two T-15 Torx screws, (1 on each
side), that attach the control panel to the range. 1. Remove the control panel. (See Control Panel.)
2. Disconnect the touch panel ribbon connectors

from the main logic board assembly.
Disconnect
Control Panel Disconnect
3. Lift and rotate the control panel towards the 3. Remove the two 1/4-in. hex-head screws that
front of the range. attach the right side of the main logic board to
the control panel.
4. Slide the main logic board to the right.

4. Disconnect the 2 (PHS925) or 3 (PS978) range
wire harnesses from the main logic board Note: Before connecting power to the replacement
and place the control panel face down on the main logic board, transfer the model selector,
protective surface. located at J201, to the replacement main logic
board. (See Circuit Boards Connector Locator Views.)
PHS925 shown Disconnect
– 29 –
Glass Touch Panel Cooktop Assembly
The glass touch panel is attached to the control To remove the cooktop assembly on PHS925:
panel with two 1/4-in. hex-head screws at the
bottom and 2 tabs located at the top. 1. Disconnect power to the range.
To remove the glass touch panel: 2. Remove the control panel. (See Control Panel.)
1. Remove the main logic board. (See Main Logic 3. Remove the six 1/4-in. hex-head screws that
Board.) attach the control panel frame
2. Remove the two 1/4-in. hex-head screws that

attach the glass touch panel to the control
panel.
3. Disengage glass touch panel tabs from slots in

control panel.
Tab Tab
Tab
4. Slide the control panel frame off the front of the

range.
Glass Touch Panel Removed

– 30 –
5. Remove the four 1/4-in. hex-head screws (2 on 9. Disconnect the 3 wire harnesses and ground
each side) that attach the front of the cooktop wire that connect the induction module to the
frame to the range. range wiring.
10. Lift the cooktop assembly and place it on a

protective surface.
To remove the cooktop assembly on PS978:

6. Lift the front of the cooktop frame.
1. See To remove the cooktop assembly on
PHS925: Follow steps 1 thru 6.
2. Lower and slide the cooktop assembly forward

to access and remove the wire entry shield.
Wire Entry Shield
3. Pull the cooktop wiring thru the wire entry and

disconnect the 2 wire harnesses that connect
the cooktop assembly to the range.
7. Disconnect the bridge board wire harness.
Disconnect
8. Lower and slide the cooktop assembly forward

to access cooktop wiring. 4. Lift the cooktop assembly and place it on a
protective surface.
– 31 –
To remove the rear cover on PS978:
Rear Cover
1. Disconnect power to the range.
To remove the rear cover on PHS925:
2. Pull the range out from its installation.
3. Remove the hidden screw from the bottom of he
2. Pull the range out from its installation.
rear cover.
3. Remove the two 1/4-in. hex-head screws and
4. Remove seventeen 1/4-in. hex-head screws that
the rear vent trim.
attach the rear cover to the range.
4. Remove the 1/4-in. hex-head screw and
terminal cover.
5. Remove thirteen 1/4-in. hex-head screws that

attach the rear cover to the range.
Rear Vent Trim
Hidden Screw
Terminal Cover
5. Pull the top of the cover away from the range
and disengage the 3 cover tabs from the slots
near the bottom of the range.
Range Slot Range Slot Range Slot

Note: A vent barrier gasket is located behind the
rear cover and attached to the back of the range.
When installing the rear cover, make sure the vent
barrier gasket is attached in its original position, as
shown in the photo below. Cover Tab Cover Tab Cover Tab
Vent Barrier Gasket
– 32 –
8. Remove the three 1/4-in hex-head screws from
Left Side Panel
the top front of the control panel support.
It is necessary to remove the left side panel to
replace the bake element, hinge receiver, and upper
oven liner.
To remove the left side panel on PHS925:
2. Remove the oven door and warming drawer.

(See Oven Door Assembly, Warming Drawer
Assembly.) Control Panel Support
3. Remove the range from its installation.
4. Remove the cooktop. (See Cooktop Assembly.)
5. Remove the rear cover. (See Rear Cover.) 9. Remove the three 1/4-in. hex-head screws from
6. Remove the 1/4-in. hex-head hidden screw the extension brace.
located in the recess near the front leveling leg.
Extension Brace
7. Remove the five 1/4-in. hex-head screws (3 at the

rear and 2 on top) that attach the rear vent to the
range. Lift and remove the rear vent.
Rear Vent

– 33 –
10. Remove 1/4-in hex-head screw that attaches 12. Remove the two 1/4-in hex-head screws from
the back of the extension brace to the range. the back of the side panel.
11. Carefully lift the left side of the control panel

support, slide the extension brace forward and
remove the extension brace from the range.

the top of the side panel.

– 34 –
Note: The front of the panel is held to the range To remove the left side panel on PS978:
frame by 3 plastic grommets that engage 3 keyhole
slots placed along the inside front flange of the It is necessary to remove the left side panel to
panel. replace the bake element, hinge receiver, and upper
oven liner.
14. Grasp the front and rear portion of the
side panel. Lift the side panel up and pull it 1. Remove the blower assembly. (See Blower
towards you, and then disengage the 3 plastic Assembly, follow steps 1-6.)
grommets. 2. Remove the 1/4-in. hex-head screw located
near the front leveling leg.
A
Grommet Plastic Grommet
Engaged (A)
Grommet
Plastic Grommet
Disengaged (B)
3. Remove the six 1/4-in hex-head screws from the

top front of the control panel support.
Control Panel Support

– 35 –
4. Remove the 2 clips and insulation strip from the 7. Carefully lift the left side of the control panel
top of the extension brace. support, slide the extension brace forward, and
5. Remove the four 1/4-in. hex-head screws from
the extension brace. (1 screw hidden under
insulation strip.)
Extension Brace
Clip
Insulation Strip
8. Remove the four 1/4-in hex-head screws from

the back of the side panel.
Clip
Hidden Screw Location
6. Remove 1/4-in hex-head screw that attaches

the back of the extension brace to the range.

– 36 –
Right Side Panel
It is necessary to remove the right side panel to
replace the hinge receiver and upper oven liner.
To remove the right side panel on PSH925:
2. Remove the oven door and warming drawer.

(See Oven Door Assembly, Warming Drawer
Assembly.)
Note: The front of the panel is held to the range 3. Remove the range from its installation.
frame by 3 plastic grommets that engage 3 keyhole
slots placed along the inside front flange of the
panel. 5. Remove the rear cover. (See Rear Cover.)
10. Grasp the front and rear portion of the 6. Remove the 1/4-in. hex-head hidden screw
side panel. Lift the side panel up and pull it located in the recess near the front leveling leg.
towards you, and then disengage the 3 plastic
grommets.
A
Grommet Plastic Grommet
Engaged (A)
Grommet
Plastic Grommet
Disengaged (B)
7. Remove the five 1/4-in. hex-head screws (3 at the

range. Lift and remove the rear vent.
Rear Vent

– 37 –
8. Remove the cooling blower. (See Cooling Fan and 12. Remove 1/4-in hex-head screw that attaches
FAD (Fan Apparency Device).) the back of the extension brace to the range.
9. Remove the two 1/4-in hex-head screws from

the top front of the control panel support.
10. Remove the two 1/4-in hex-head screws that

attach the FAD to the top of the control panel
support.
FAD
13. Carefully lift the right side of the control panel

Control Panel Support support, slide the extension brace forward and
11. Remove the two 1/4-in. hex-head screws from the
extension brace.
Extension Brace

– 38 –
14. Remove the two 1/4-in hex-head screws from Note: The front of the panel is held to the range
the back of the side panel. frame by 3 plastic grommets that engage 3 keyhole
slots placed along the inside front flange of the
panel.
16. Grasp the front and rear portion of the

side panel. Lift the side panel up and pull it
towards you, and then disengage the 3 plastic
grommets.
A
Plastic Grommet Grommet
Engaged (A)
Grommet
Plastic Grommet Disengaged (B)

To remove the right side panel on PS978:
It is necessary to remove the right side panel to

replace the hinge receiver and upper oven liner.
Note: The procedure to remove the right side panel

on PS978 is similiar to removing the left side panel.
(See Left Side Panel.)
– 39 –
To remove the lower oven door hinge receiver on
Oven Door Hinge Receiver
PS978:
To remove the hinge receiver on PHS925:
1. Remove the side panel. (See Left Side Panel or
1. Remove the side panel. (See Left Side Panel or Right Side Panel.)
Right Side Panel.)
2. Remove the two T-15 torx screws that attach
Note: In the following step, the procedures to the hinge receiver to the frame.
remove the top brace from the left side or right side
of the range are similar.
2. Remove the top brace. (See Bake Element, follow
steps 3-10.)
3. Remove the induction module air inlet vent, (left
side only). (See Bake Element.)
4. Remove the cooling fan (right side only). (See
Cooling Fan and FAD (Fan Apparency Device).)

the cooling blower support, (right side only).
To remove the upper oven door hinge receiver on

PS978:
6. Lift and separate the induction module air inlet
vent (left side) or the cooling blower support 1. Remove the side panel. (See Left Side Panel or
(right side) from the air tunnel. Unhook the Right Side Panel.)
bottom of the air tunnel from the range frame.
2. Extend hinge as shown below and remove the
7. Move the lower heat shield to the back of the two T-15 torx screws that attach the hinge
range, tuck the insulation, and then remove the receiver to the frame.
two T-20 screws that attach the hinge receiver
to the frame. 3. Pull hinge receiver toward the back of the range.
Lower Heat Shield
Hinge
Receiver
Right side hinge receiver shown

Note: Upon reassembly, ensure displaced insulation
around oven and components is returned to its
original position.
– 40 –
Oven Components
Relay Power Supply Module (RPSM) To remove the RPSM Main Board on PS978:
To remove the RPSM on PHS925: 1. Remove the rear cover. (See Rear Cover.)
1. Remove the rear cover. (See Rear Cover.) Note: In the following step, do not remove the
orange relay jumper wires.
Note: In the following step, do not remove the
orange relay jumper wires. 2. Disconnect the wire harnesses and mark and
disconnect wires that connect the RPSM Main
2. Disconnect the wire harnesses and mark and Board to the range.
disconnect wires that connect the RPSM to the
range. 3. Remove the three T-25 Torx screws that attach
the RPSM to the relay board frame.
3. Remove the four T-25 Torx screws that attach
the RPSM to the relay board frame. 4. Transfer the relay jumper wires to the
replacement RPSM.
4. Transfer the relay jumper wires to the
replacement RPSM.
Jumper Wire
Jumper Wire Jumper Wire
Jumper Wire

– 41 –
To remove the RPSM AUX Board on PS978:
Daughter Relay Module (DRM)
1. Remove the rear cover. (See Rear Cover.)
To remove the DRM on PSH925:
2. Disconnect the wire harnesses and mark and
disconnect wires that connect the RPSM AUX
Board to the range. 2. Disconnect the wire harness and mark and
disconnect wires that connect the DRM to the
3. Remove the 4 Phillips-head screws that attach
range.
the RPSM AUX Board to the RPSM AUX Board
frame. 3. Compress the tab on each of the 4 compression
pins that attach the DRM to the range.

– 42 –
To remove the DRM 1 on PS978: To remove the DRM 2 on PS978:
1. Remove the rear cover. (See Rear Cover.) 1. Remove the rear cover. (See Rear Cover.)
Note: In the following step, do not remove the 2. Disconnect the wire harness and mark and
orange relay jumper wire. disconnect wires that connect DRM 2 to the
range.
2. Disconnect the wire harnesses and mark and
disconnect wires that connect DRM 1 to the 3. Compress the tab on each of the 4 compression
range. pins that attach DRM 2 to the range.
3. Compress the tab on each of the 4 compression

pins that attach DRM 1 to the range.
4. Transfer the relay jumper wires to the

replacement DRM 1.
Jumper Wire
– 43 –
5. Carefully pull the sensor and sensor wiring
harness from the oven liner.
The oven sensor is located on the back wall of
Note: When reinstalling the sensor, use a small flat-
each oven cavity and attached to the broil element
blade screwdriver to push and guide the sensor wire
bracket. The oven temperature sensor is connected
harness into the oven liner.
to the main logic board at location J501 and at
location J502 for PS978. The oven temperature
sensor has an approximate resistance of:
• 1080 at room temperature
• 1654  at 350°F
• 2650 at 865°F (Clean temperature)
The oven temperature sensor has a resistance

change rate of 2 per °F. Note: Upon reassembly, ensure displaced insulation
To remove the oven temperature sensor: around oven and components is returned to its
original position.
1. Disconnect power.
2. Remove rear cover. (See Rear Cover.) Broil Element

3. Disconnect the sensor wire harness. Broil Element PSH925
• The broil element will not work if the meat probe

is plugged in.
• The broil element is located at the top of the

Disconnect oven cavity. The oven sensor must be removed
to access the broil element.
The broil element is rated at 3800 watts and has

an approximate resistance value of 15 Ω. When
energized, the broil element will draw approximately
15 amps.
To remove the broil element:
1. Remove the 1/4-in. hex-head screw that

attaches the sensor to the back of the oven
4. Remove the 1/4-in. hex-head screw (PHS925),
cavity. (See Oven Temperature Sensor.)
or the two 1/4-in. hex-head screws (PS978), that
attach the sensor to the broiler element bracket. 2. Remove the four 1/4-in. hex-head screws that
attach the broil element to the oven cavity.
Broil Element
PHS925
PS978

– 44 –
3. Carefully pull, then lower the broiler element To remove the broil element :
towards the front of the oven.
1. Remove the oven temperature sensor. (See Oven
4. Disconnect the wires from the broiler element. Temperature Sensor.)
IMPORTANT: The lower wattage outer element

utilizes 3/16-in. terminal connections. The higher
wattage inner element utilizes 1/4-in. terminal
connections.
Disconnect Disconnect
2. Disconnect the wires from the broiler element.

original position.
Broil Element PS978 3. Remove the five 1/4-in. hex-head screws that
• The broil element on PS978 is composed of an attach the broil element to the oven cavity.
inner and an outer (broil boost) element. It is
replaced as 1 unit. Broil Element
• The outer (broil boost) element will be energized

when BROIL is selected and less than 3 surface
units are in operation. Once the third surface
unit is turned on, broil boost will be deenergized.
• The broil elements will not work if the meat

probe is plugged in.
• The broil element is located on the back wall of

the oven. The oven sensor must be removed to
access the broil element.
Broiler Element Ratings*

Element Wattage Resistance Amps
Upper oven 500 115.2 Ω 2.1
outer element
Upper oven 2500 23 Ω 10
inner element
Lower oven 950 60.6 Ω 3.75
outer element
Lower oven 2650 21.7 Ω 10.5
inner element
*Ratings are approximate.
– 45 –
To remove the convection bake element:
Convection Fan Cover
1. Remove the convection fan cover. (See
The convection fan cover is attached to the back
Convection Fan Cover.)
wall of the oven with four T-20 Torx screws. It is
necessary to remove the oven racks, and it is helpful 2. Remove the four 1/4-in. hex-head screws that
to remove the oven door (See Oven Door Assembly.) hold the convection element to the back wall of
when removing the convection fan cover. the oven cavity.
Note: On PHS925, do not remove the two T-20 Torx
screws located near the bottom of the oven cavity
back wall.
Do Not Remove
Convection Element 3. Carefully pull the convection element towards

the front of the oven until the element terminals
• The element is rated at 2500 watts, has an are accessible.
approximate resistance value of 23 , and
draws approximately 10 amps.
• The convection bake element is located on the

back wall of the oven and can be removed from
inside the oven cavity.
The convection element operates during the

following modes:
• Preheat
• Convection Bake
• Convection Roast
Convection Bake Element
• Clean
4. Disconnect the wires from the convection

element.

original position.
– 46 –
2. Remove the fan blade nut.
Convection Fan Assembly
The convection fan assembly is located on the
back wall of the oven cavity and consists of the
convection cover, fan blade, and motor. The fan
motor utilizes a capacitor that can be accessed
from the back of the range. (See Component Locator
Views.) The convection fan assembly can be
removed from the back of the range.
The convection fan operates during the following

modes:
• Preheat
• Convection Bake
• Convection Roast
The convection fan will turn on (after a short delay). 3. Pull the fan blade off the "D" shaped motor
The fan may cycle on and off, and change direction shaft.
in any of these modes to best distribute hot air in
the oven. The convection fan shuts off when the 4. Remove the rear cover. (See Rear Cover.)
door is opened. 5. Disconnect the fan motor wire harness.
Convection Airflow 6. Remove the three 1/4-in. hex-head screws that
hold the convection fan motor to the range.
Capacitor
Wire Harness
The convection fan motor has approximate

resistance values between the following wires:
Convection
Fan Motor
• Red and Blue: 174 
• Red and Gray: 78 
• Blue and Gray: 96 
To remove the convection fan and motor

assembly:
1. Remove the convection fan cover. (See

Convection Fan Cover.)
Note: The convection fan blade is attached to the

"D" shaped motor shaft with a left-hand thread 1/2-
in. hex-nut. Turn the nut clockwise to remove.
– 47 –
Bake Element
upper heat shield.
• The element is rated at 2850 watts, has an
attaches the lower heat shield to the range
draws approximately 12 amps.
frame.
• The bake element is located under the oven liner
floor. The bake element terminals are located
behind the left side panel. Upper Heat Shield
To remove the bake element on PHS925:
2. Remove the range from the installation, and

then remove the left side panel. (See Left Side
Panel.)
3. Remove the center T-15 Torx screw from the

vertical trim.
4. Slide the aluminum foil insulation out from the

vertical trim.
5. Carefully peel the reflective tape from the Lower Heat Shield
induction module air inlet vent.
6. Remove the T-15 Torx screw from the front side

of the top brace.
9. Remove the 1/4-in. hex-head screw from the

back of the top brace.
Note: Rear of top brace has a tab that is inserted in

Top Brace
a slot in back of range.
Aluminum Foil
Insulation
Reflective Tape
Tab
Vertical Trim

– 48 –
10. Remove the top brace from the range. 12. Lift and separate the induction module air inlet
vent from the air tunnel and unhook the bottom
of the air tunnel from the range frame.
Top Brace Module Air Inlet Vent
Air Tunnel
11. Remove the three 1/4-in. hex-head screws from

the induction module air inlet vent.
13. Remove the lower heat shield from the range.
Module Air Inlet Vent Lower

Heat
Shield
14. Disengage the hook of the rear wire insulation

retainer from the frame of the range.
15. Disconnect the 2 wires from the bake element.
Disconnect
Rear Wire
Insulation
Retainer
Disconnect

– 49 –
16. Using rubber gloves to protect your hands, 20. Using a small flat blade screwdriver, pry the left
carefully grasp the bottom of the insulation, side of the retainer away from the element.
that covers the side of the range, and tuck the
insulation up under the left side wire insulation
retainer.

ground wire from the bake element.
18. Remove the 1/4-in. hex-head screw from the left

side of the bake element.
19. Peel back the tape from the oven liner.
Tape
21. Pull the retainer to the left, and disengage the
tab from the slot in the element tray.
Element Tray
Tab
22. Grasp the bake element on both sides and

gently pull it toward you as you remove it from
the element tray.
Note:
• When installing the air tunnel, make sure the

2 bottom legs are hooked into the slots in the
range frame.
• Upon reassembly, ensure displaced insulation

original position.
– 50 –
To remove the bake element on PS978:
Meat Probe and Outlet
Note: The procedure to remove the upper oven or
The oven is equipped with a meat probe outlet. The
the lower oven bake element is similar.
meat probe outlet is connected to the main logic
1. Disconnect power to the range. board. The meat probe has a resistance value of
30K-50K at room temperature.
2. Remove the range from the installation, and
then remove the left side panel. (See Left Side The probe outlet is held in place with two 1/4-in.
Panel.) hex-head screws.
3. Disengage the hook of the 2 wire insulation

retainers from the frame of the range.
4. Disconnect the 2 wires from the bake element.
Rear Wire
Insulation
Retainer
5. Using rubber gloves to protect your hands,

carefully grasp the bottom of the insulation,
that covers the side of the range, and tuck After removing the two 1/4-in. hex-head screws, the
the insulation up under the 2 wire insulation outlet and wiring can then be pulled down from the
retainers. oven wall approximately 3 inches.
6. Remove the 1/4-in. hex-head screw and the Note: When replacing the meat probe outlet, cut
ground wire from the bake element. the probe wires and splice the new probe using
approved heat resistant connectors.
side of the bake element.
8. Grasp the bake element on both sides and

gently pull it toward you as you remove it from
the element tray.

original position.
– 51 –
Smoke Eliminator/Vent Tube
attach the rear vent trim to the range. Lift and
The oven is equipped with a smoke eliminator and remove the rear vent trim.
an oven vent tube. The smoke eliminator and vent
tube are located near the right, rear, top corner of
the oven cavity. Air vented from the oven cavity will
pass through the catalyst and then enter the vent
tube to be exhausted from the vent located at the Rear Vent Trim
vent trim.
To remove the smoke eliminator and oven vent

tube on PHS925: 5. Remove the five 1/4-in. hex-head screws (3 at the
1. Remove the oven door. (See Oven Door Assembly.) range. Lift and remove the rear vent.

the smoke eliminator from the ceiling of the
oven cavity.
Rear Vent
Note: Insulation is wrapped around and under the

vent tube.
6. Grasp the vent tube and its insulation and lift it

from the range.
Smoke Eliminator
Vent Tube
Caution: To prevent damage to the control panel

and cooktop, care should be taken when positioning
the cooktop on top of the range body.
3. Lift the front of the cooktop panel (See Cooktop

Assembly, follow steps 1-6.), and place it on top
of the range as shown.
Caution:
1. When installing the vent tube, make sure the
inside of the vent tube is free of insulation.
2. Upon reassembly, ensure displaced insulation

around the oven vent tube is returned to its
original position.
– 52 –
To remove the lower oven smoke eliminator and To remove the upper oven vent tube and smoke
oven vent tube on PS978: eliminator on PS978:
Note: The smoke eliminator and vent tube are The vent tube and smoke eliminator for the upper
located near the right, rear, top corner of the oven oven are located above the broiler element near the
cavity. top, left, rear, corner of the oven cavity.
1. Remove the oven door. (See Oven Door Assembly.) 1. Remove the upper oven broil element. (See Broil
Element.)
the smoke eliminator from the back wall of the 2. Remove the blower assembly. (See Blower
oven cavity. Assembly, follow steps 1 thru 6.)
3. Remove the 1/4-in. hex-head screw from the

front of the vent duct and lift off the vent duct.
Vent Duct
3. Remove the rear vent trim and rear cover. (See

Rear Cover.)

attaches the vent tube to the range.
5. Pull the vent tube out and down from the range.
4. Carefully cut, and then remove the insulation

that covers the upper oven vent tube.
Lower Oven Vent Tube

– 53 –
5. Remove the 2 hex-head screws that attach the
Oven Light Assembly
vent tube to the top of the oven liner.
The oven is equipped with a halogen light assembly.
The oven door switch monitors the position of the
oven door and provides this information to the
control board. The control board operates the light
relay located on the control board. The light comes
on when the door is opened or when the oven is in
a cooking cycle. The oven light does not come on
Vent Tube during self-cleaning.
The light assembly consists of a removable light

cover, a light lens with halogen bulb, and socket
located on the ceiling of the oven.
Oven Light Assembly PHS925

Lower Oven Light Assembly PS978
To remove the light assembly:
6. Grasp and carefully remove the vent tube from 1. Disconnect power and remove the two 1/4-in.
under the rear wire insulation retainer. hex-head screws that attach the light assembly
to the oven ceiling.
Rear Wire
Insulation
Retainer
2. Pull the light assembly and wiring down from

the oven ceiling approximately 2 inches.
3. Cut the wires and splice the new light assembly

using approved heat resistant connectors.
7. Compress and push up the 4 tabs that lock the

smoke eliminator to the top of the oven cavity.
Smoke Eliminator
Tabs (1 of 4)

around the wiring entry hole is returned to its
original position.

– 54 –
Oven Light Assembly PS978 5. Remove the two 1/4-in. hex-head screws that
attach the light assembly to the oven cavity
The upper oven, right-side, light assembly is located back wall.
on the back wall of the oven cavity and utilizes a
halogen bulb. Operating characteristics are similar 6. Pull the light assembly and wire harness from
to the ceiling light assemblies in the PHS925 and the oven cavity.
PS978.
The upper oven, left-side, light assembly is located

on the back wall of the oven cavity and utilizes a 40-
watt incandescent bulb.
To remove the upper oven, right-side, light

assembly:

the wire guard bracket from the back of the To remove the upper oven, left-side, light
range. assembly:

attach the light assembly to the oven cavity.
Wire Guard Bracket
4. Disconnect the light assembly wire harness.
3. Pull the light assembly from the oven cavity.
4. Disconnect wires from the light socket.
Disconnect
– 55 –
Door Switch Door Lock Assembly
The oven utilizes a door switch located on the left A motorized door lock assembly is located above
side of the door frame that is accessible from the each oven. The assembly consists of a lock motor
front. The oven door switch monitors the position of cam and switch assembly, lock hook, and mounting
the oven door and provides this information to the plate.
oven's control board.
The lock motor is energized when the control is set
To remove the door switch: for clean and clean time selected. The lock relay
contacts will close and complete the circuit that
1. Disconnect power to the range. supplies the voltage to the lock motor. On PHS925
models, the oven latch is controlled by the RPSM. On
2. Pull the switch forward to locate the ends of 2
PS978 models, the upper oven latch is controlled by
spring clips (1 on each side).
the RPSM and the lower oven latch is controlled by
the DRM.
Door Locking/Unlocking Strip Circuit-PSH925

;>2:A4;0H
; ;>2: =
<>C>A 3>>A
BF8C27
9 # 9& =>
2
Spring Clip (1 of 2)
=2
All Other Modes With Door Closed

;>2:A4;0H
; ;>2: =
<>C>A 3>>A
BF8C27
9 # 9& =>
2
3. Insert a small flat-blade screwdriver on 1 of 2
spring clips and depress the spring clip while =2
pulling the switch from the door frame.
4. Insert the small flat-blade screwdriver on the

other spring clip, depress the spring clip, and
continue pulling the switch from the door frame. Door Locking/Unlocking Strip Circuit-PS978
5. Disconnect the door switch wire harness. L1 UPPER N

CLOSE DOOR
J14 MJ7-1
M
MK13 DOOR
LOCK
MOTOR OPEN DOOR
DOOR
SWITCH
LOWER
CLOSE DOOR
D1J6-6 D1J6-7
M
D1K12 DOOR
LOCK
MOTOR OPEN DOOR
DOOR
SWITCH

– 56 –
The display will flash “DOOR ”if the lock switches Door Locked-PSH925
are not set to satisfy present lock or unlock request. Hook Pulled In - Top Switch Closed - Bottom Switch Open
The motor relay will be energized.
Y 2
• When the lock assembly is in the Lock-Home
position to operate a Clean cycle, “DOOR ” O 3
remains lit.
BU
FAD 4
• CAM – The cam on the motor performs 2
functions: Y 5
Lock Switches
1. Positions the lock hook in the door to prevent RSPM
opening during Clean operation. J16
2. Operates the lock switches that tell the control

if the door is unlocked or locked and ready for
Clean operation.
• When the door is either being locked or

unlocked, both the lock and unlock switches will
temporarily be in the open position.
• The LOCK relays require a signal to be at 0–1.5

VDC (low) called CLN_TEMP found on the Main
Logic Board J241-6 (upper) and J241-7 (lower). If
these pins are at ~5VDC with respect to J241-5
(gnd), the motor relays will not operate.
• The door lock motor has an approximate

resistance value of 1.97K .
Door Unlocked-PHS925
• Test the lock switches on the relay power supply Hook Pushed Out - Top Switch Open - Bottom Switch Closed
module at location J16.
Y 2
O 3
BU
FAD 4
Y 5
Lock Switches
RSPM
J16

– 57 –
To remove the oven door lock assembly on Door Locked-PS978
PSH925:
Hook Pulled In - Top Switch Closed -Bottom Switch Open
Y 2
2. Open the oven door. (See Oven Door Assembly.) O 3
BU 4
Y 5
O 6
attach the oven door lock assembly to the front
of the mounting plate. BU
7
Upper Lower RPSM
Lock Lock J16
Switches Switches
5. Pull the oven door lock assembly toward the

rear of the range.
Caution: It is possible to reconnect the switch wiring

incorrectly to the lock assembly. In the following
step, when disconnecting the wiring, make a note of
how the wires are connected. Door Unlocked-PS978
Hook Pushed Out - Top Switch Open - Bottom Switch Closed
6. Remove the 3 wire harnesses from the oven
door lock assembly. Y 2
O 3
BU 4
Disconnect Y
5
O 6
BU
7
Upper Lower RPSM
Lock Lock J16
Disconnect Switches Switches
Disconnect

– 58 –
Upper Oven Door Lock Assembly on PS978 4. Remove the two T-15 Torx screws that attach
the front of the lock frame plate to the frame.
Note: If only the lock motor and switch assembly
and/or cam has failed, it may not be necessary to
remove the door lock assembly from the range. It is
advisable to transfer these parts from a new door
lock assembly. Verify proper operation of the lock
assembly after transferring these parts.
The lock motor and switch assembly is attached

to the frame plate with 2 Phillips-head screws. The
cam is attached to the motor shaft with a Phillips- Caution: It is possible to reconnect the switch wiring
head screw. It is necessary to remove the rear cover incorrectly to the lock assembly. In the following
to access the lock motor and switch assembly and step, when disconnecting the wiring, make a note of
the cam. (See Rear Cover.) how the wires are connected.
5. Disconnect the lock motor wires and disconnect

the switch assembly wire harnesses.

attaches the lock assembly to the rear of the
range.
Switch Assembly
Wire Harnesses
To remove the upper oven door lock assembly:
1. Remove the rear cover. (See Rear Cover.) Disconnect
2. Remove the cooktop. (See Cooktop.)
3. Remove the 3 wire retainers from the frame

plate. 7. Grasp the rear of the lock assembly. Lift and
rotate it approximately 40 degrees clockwise
and pull it out approximately 2 inches.
Frame Plate

– 59 –
8. Remove the door switch wire retainer from the
Upper Oven Liner
top of the mounting plate, and then pull the lock
assembly out from the range. To remove the upper oven liner on PS978:
2. Remove the range from its installation.
3. Remove the blower Assembly. (See Blower

Door Lock Assembly
Assembly.)
4. Remove the remaining 1/4-in. hex-head screw

Lower Oven Door Lock Assembly and the vent duct.
Note: 5. Remove the eight 1/4-in. hex-head screws and
1. If only the lock motor and switch assembly and/ the wire retainer from the control panel support.
or cam has failed, it may not be necessary to Remove the support.
remove the door lock assembly from the range. 6. Remove the left and right side panels. (See Left
It is advisable to transfer these parts from a new Side Panel, Right Side Panel.)
door lock assembly. Verify proper operation of
the lock assembly after transferring these parts. 7. Disconnect the wire harness from the upper
oven door switch.
2. The frame plate of the lower oven door lock
assembly is surrounded by insulation that will 8. Remove the upper oven lock assembly. (See
block installation of the replacement door lock Door Lock Assembly.)
assembly. Before extracting the lower oven door
lock assembly, it is necessary to create a path 9. Remove the lower oven vent tube. (See Smoke
for installing the replacement lock assembly by Eliminator/Vent Tube.)
inserting stiff cardboard or thin slats of wood
10. Disconnect the wiring connected to the upper
above and below the frame plate.
oven lights. (See Oven Light Assembly.)
3. If insulation blocks installation of the lower oven
11. Disconnect the sensor wire harness.
door lock assembly, it may be necessary to
remove the upper oven liner to replace the lower 12. Remove wires from the upper oven broil
oven door lock assembly. (See Upper Oven Liner.) element.
13. Remove the 2 insulation wire retainers.
14. Using rubber gloves to protect your hands,

carefully remove the top insulation.
15. Remove the upper oven vent tube. (See Smoke

Eliminator/Vent Tube.)
16. Remove the four 1/4-in. hex-head screws from

the top of the oven liner.

– 60 –
17. Remove the six T-20 Torx screws that attach the 21. Disconnect the 2 wires from the bake element.
front of the oven liner to the oven frame.
18. Remove the two T-20 Torx screws that attach ground wire from the bake element.
the back of the oven liner to the range.
19. Using a flat-blade screwdriver, push upwards side of the bake element.
while pushing forward on the 2 metal hooks and
disengage them from the back wall of the range. 24. Grasp and lift the back of the bake element pan
and remove it from the tabs located at the front
of the range.
Remove
Hook Hook
Disconnect
Remove
20. Carefully pull the liner out from the range.
Door lock assembly shown below with liner removed
Note: If removing upper oven liner to access the

lower oven door lock assembly, continue to the
following steps.
– 61 –
High Limit Thermostat Cooling Fan and FAD (Fan Apparency Device)
Model PHS925 Model PHS925
In the event of an over-heat condition under the The oven is equipped with a cooling fan located
cooktop, the high limit thermostat will open at 350°F. under the cooktop and above the right side panel.
and disconnect L2 voltage from the bake, broil,
and convection elements. The thermostat is non- • The cooling fan comes on instantaneously when
resetable. any oven function is started.
To replace the high limit thermostat: • The cooling fan motor operates on 115 VAC and
has an approximate resistance value of 58 
1. Raise the front of the cooktop (See Cooktop
Assembly, follow steps 1 through 6.), and then To replace the cooling fan:
support the cooktop. 1. Raise the front of the cooktop (See Cooktop
Assembly, follow steps 1 through 6.), and then
support the cooktop.
2. Remove the nine 1/4-in. hex-head screws and

the cooling fan cover.
2. Cut off the plastic wire tie. Cooling Fan Cover
3. Disconnect the 2 wires.

attach the thermostat to the range.
Note: When installing the high limit thermostat, be

sure to secure the wires to the thermostat with a
new plastic tie.
Plastic Tie

– 62 –
3. Lift the cooling fan and disconnect the wire To remove the warming drawer element:
harness.

attach the element to the back wall.
3. Using a flat blade screwdriver, lift the tabs on

each of the 2 clips and remove the element from
Disconnect the clips.
The FAD is a low voltage thermal switch. It is

attached with two 1/4-in. hex-head screws to
a bracket that is attached to the control panel
support. The FAD disconnects the common
(yellow) of the lock logic circuit when the control
compartment area gets too hot or the cooling fan
fails. The FAD will open at 230°F and is resetable. Clip
The FAD is active during all operations.
3. Carefully pull the warming drawer element
towards the front of the oven.
FAD 4. Disconnect the wires from the warming drawer

element.
Warming Drawer Temperature Characteristics
Warming drawer temperatures are controlled by

duty cycling algorithms.
Low Temperature = 165° +/- 25°F.
Standard Temperature = 175° +/- 25°F.
High Temperature = 180° +/- 25°F.
Model PHS925 Hi Warmer On Time 100
seconds
• The warming drawer element is rated at 400 Warmer Off Time 35 seconds
watts, has an approximate resistance value of 100% First Rise On Time 900
36 , and draws approximately 3.3 amps. seconds
• The element is located on the floor of the Standard Warmer On Time 80 seconds
warming drawer compartment. The element Warmer Off Time 50 seconds
terminals are located behind the back wall. 100% First Rise On Time 850
seconds
Lo Warmer On Time 100
seconds
Warmer Off Time 142
seconds
100% First Rise On Time 800
seconds
– 63 –
Blower Assembly Thermal Cut Out (TCO) Switch
Model PS978 Model PS978
A blower assembly is located under the cooktop at In the event of an over-heat condition, the thermal
the back of the range. The blower motor operates cut out switch will open at 302°F and disconnect
on 120 VAC and has an approximate resistance L2 voltage from the bake, broil, and convection
value of 58 . elements. The switch is non-resetable.
To remove the blower assembly: The thermal cut out switch is located to the left of
the RPSM and attached to the back of the range
1. Remove the rear cover. (See Rear Cover.) frame with two 1/4-in. hex-head screws. (See
Component Locator Views.) It is necessary to remove
the rear cover to access the thermal cut out switch.
3. Disconnect the blower motor wire harness. (See Rear Cover.)
4. Remove the two 1/4-in. hex-head screws and Note: Before replacing the thermal cut out switch, it
the rear vent trim. is important to mark the location of the 4 wires that
are attached.
5. Remove the two 1/4-in. hex-head screws from
the back of the rear vent.
Disconnect
6. Remove the eight 1/4-in. hex-head screws from

the rear vent. Lift and remove the rear vent.
7. Remove the four 1/4-in. hex-head screws that

attach the blower assembly to the rear vent.
– 64 –
Bake Thermal Switch
Model PS978
In the event of an over-heat condition under the

cooktop, the bake thermal switch will open at 230°F.
The switch is resetable.
The bake thermal switch is located to the left of the

clean thermal switch and attached to the thermal
switch bracket with two 1/4-in. hex-head screws. It
is necessary to remove the control panel to access
the switch bracket. (See Control Panel.)
Bake Thermal Switch
Clean Thermal Switch

Model PS978
In the event of an over-heat condition under the

cooktop, the clean thermal switch will open at 250°F.
The switch is resetable.
The clean thermal switch is located to the right

of the bake thermal switch and attached to the
thermal switch bracket with two 1/4-in. hex-head
screws. It is necessary to remove the control panel
to access the switch bracket. (See Control Panel.)
Clean Thermal Switch
– 65 –
Cooktop Components - PSH925
Aluminum Plate 5. Lift the aluminum plate from the cooktop.
To remove the aluminum plate:
1. Remove the cooktop assembly. (See Cooktop

Assembly.)
2. Place the cooktop topside down on a protective

surface.
3. Remove the six 3/8-in. hex-head nuts and

spacers.
Note: When installing the aluminum plate to the

cooktop, be sure to install spacers with the shoulder
toward cooktop.
Shoulder
Bridge Board
3/8-in. Hex-head Nut
The bridge board is located under the cooktop and
Spacer attached to the aluminum plate with 4 compression
pins. Three wire harnesses are connected to the
4. Slide the 6 carriage bolts out of the keyed slots board. It is necessary to remove the aluminum plate
in the cooktop. to access the bridge board. (See Aluminum Plate.)
Disconnect
Carriage Bolt
Note: The hot surface indicator LEDs are located on
the bridge board. The LED will be turned on when
the cooktop element is turned on and will remain on
as long as the glass temperature exceeds 150°F.
– 66 –
Note: Replacing the 11-in. element will require
Cooktop Elements
cutting off and replacing the plastic wire tie joining
Induction Elements bridge board wiring and element wiring.
Each induction element consists of a coil and a

sensor. The resistance value of the coil is less than
1 Ω at room temperature. The resistance value of
the sensor is 1000  at room temp (+ or -10%). The
sensor has a positive coefficient. As the temperature
increases, the sensor's resistance increases.
The sensor and coil are replaced as a complete
assembly. Each element has 4 guides, 2 of which
are held in place with a split pin that is permanently
attached to the aluminum plate.
To remove induction elements:

Plastic Wire Tie
1. Remove the aluminum plate. (See Aluminum
Plate.)
2. Place the aluminum plate element side up on a

protective surface.
7. Lift and fold back the insulation from the wire
3. Mark the alignment pins and guides for correct entry in the aluminum plate.
replacement.
Caution: To prevent damage to element insulation,

care should be taken when handling an element.
Note: If some insulation should separate from the

element, it can be placed back on the element in its
original position. Do not use any adhesives.
4. Carefully place a flat blade screwdriver under a

guide that is captured by a pin. Insulation
5. Slowly pry upward and release the element off
the pin.
6. Lift the released side of the element vertically

until disengaged from the opposite pin.
8. Note the routing of the element wires, and

Element
loosen the 2 slotted T-25 Torx screws holding
the element wires to the generator board.
Sensor Pin
Note
• The element wire terminals are forked and can

be removed without completely removing the
screws.
Guide (1 of 4)
• The individual wires from each element have no
polarity and can be connected to either of the
screw posts for that specific element.
– 67 –
9. Use a flat blade screwdriver to press the lock To remove the warming zone element:
tab inward, and then lift the element sensor
connector from the generator board. 1. Remove the aluminum plate. (See Aluminum
Plate.)
10. Extract the element wiring from the wire entry in
the aluminum plate. 2. Place the aluminum plate element side up on a
protective surface.
Element
Connection
3. Disconnect the wires from the warming zone
element.
Note: The warming zone element is locked into

cutouts in the aluminum plate using 2 tabs. To
remove the element, it is necessary to first position
the tab, located at the 3 o'clock position, into the
release notch.
Sensor
Tab 4. Carefully grasp the outer portion of the element
Connection Tab
and rotate it counterclockwise 1 inch until it
reaches the stop position, and then lift the
Element element from the aluminum plate.
Connection
Disconnect
Note: On the 11-in. element, the choke must be
removed and transferred to the replacement
element. The choke must be attached at the same
location on the wires and secured with a plastic wire
tie. Tab
Plastic Wire Tie
Notch
Choke
Warming Zone Element

• The warming zone element operates on
240 VAC.
• The element is rated at 100 watts, has an
draws approximately 0.43 amps.
• Warming zone element operation is controlled
by RPSM duty cycling algorithms. See table
below.
SETTING TIME VOLTAGE APPLIED

Hi 79%
Medium 54%
Lo 30%
– 68 –
Do not use front-to-back motion to remove LINbus
LINbus Connectors
connector.
Caution: To prevent damage to LINbus (Local
Interconnect Network bus) connections, properly
use (as shown below) a Molex 69008-1070 tool when INCORRECT
removing LINbus connectors.
Note: A Molex 69008-1070 tool will be provided with

any part that requires the LINbus connectors to be
removed.
Molex 69008-1070 Tool
Correct way: Use side-to-side motion to remove the

LINbus connector.
CORRECT
Note
• LINbus is a communication network comprised

of a LIN master and 1 or more LIN slaves. The
main logic board acts as the LIN master while
the RPSM, bridge, filter, and generator boards
are the LIN slaves.
• All of these components receive a signal to

perform a specific task, but only the appropriate
component will act on the message and
respond accordingly. The component that acts
on the specific task is based on programming.
Since the LINbus signal is a digital control signal,
special equipment, such as an oscilloscope, is
required to measure it.
– 69 –
6. Lift the front of the aluminum plate up and
Induction Module
disconnect the ground wire.
To remove the induction module:
1. Remove the cooktop elements. (See Cooktop

Elements.)
2. Mark and disconnect the 2 wire harnesses from

the bridge board.
3. Remove the plastic wire tie from the aluminum

plate. Ground Wire
Thermal Cut Out

4. Fold back insulation and place the filter-to- The thermal cut out is located between the fins of
bridge board and cooling fan harnesses inside each generator board heat sink and is connected
the module. to the filter board with a wire harness. The location
of the thermal cut out allows it to sense an over-
temperature condition of the generator board.
The thermal cut out has a resistance value of less

Cooling Fan than 1 Ω and opens at approximately 250°F. An
Harness
open thermal cut out will stop operation of the
cooktop. If the thermal cut out is open, check for
proper operation of the fan and possible vent
obstructions.
Filter-to-Bridge
Harness
Disconnect
5. Remove the 12 Phillips-head screws that attach
the module to the aluminum plate.
Thermal Cut Out
– 70 –
3. Mark the location of the black L1 and the blue L2
Generator Boards
wires and disconnect both from the generator
To remove the generator boards: board.
1. Remove the induction module. (See Induction Note: When replacing the L1 and L2 wiring
Module.) connecting the filter board to the generator board,
connect that wiring in a matching configuration. For
Note: The heat sinks on the right and left generator example, if the L1 output is connected to the bottom
boards are joined together with 2 metal clips. The terminal on the filter board, it must be connected to
clips must be removed to replace either generator the bottom terminal on the generator board.
board.
4. Disconnect the LINbus connector. (See LINbus
2. If applicable, use a small flat blade screwdriver Connectors.)
to pry up and remove the 2 heat sink clips.
5. Note the position of the thermal cut out and pull
it out of the heat sink fins.
6. Remove the two T-15 Torx screws that hold the
generator to the module base.
Clip 7. Lift the heat sink side and slide the generator
board away from the 2 tabs on the module
base.
Tab
ect
onn
Disc
Thermal
Disc Cut Out
onne
Clip ct
Disconnect
Tab
– 71 –
8. Mark the location, and then disconnect the black
Filter Board
L1, blue L2, and ground wire connections on the
To remove the main filter board: filter board.
1. Remove the induction module. (See Induction 9. Disconnect the thermal cut out and filter-to-
Module.) bridge wire harnesses.
2. Place the module component side down on a 10. Disconnect the LINbus connectors. (See LINbus
protective surface. Connectors.)
3. Note the location of the black, red, and green 11. Using a flat blade screwdriver, carefully press
wires and the 2 jumper blades connected to the the 2 left side large tabs away from the filter
filter board power terminals. board. Lift the filter board and pull the filter
board away from the smaller tab on the right
4. Remove the T-20 Torx screw and the wire side of the module base.
retainer from the module.
5. Using a T-20 Torx or a flat blade screwdriver,

loosen the 5 terminal screws, and then remove
the black, red, and green wires, and the 2
jumper blades. Tab
6. Tighten the terminal screws.
Retainer
Wire Retainer Tab
Screw
Tab
Jumper
Blade Arrows indicate disconnect locations
Jumper
Blade
7. Place the module component side up on a

protective surface.
– 72 –
Cooktop Components - PS978
Radiant Heating Elements The heating elements operate using 240 VAC and
come in various sizes:
The radiant heating elements consist of spiral-
wound resistance wire attached to micro porous • 6 inch
insulation with molded ceramic fiber walls in a • 8 inch
corrosion protected metal tray. A thermal limiter is
attached to the tray. • 5 inch and 8 inch Dual
The thermal limiter is a temperature limit/hot light • Tri-ring (Triple 6 inch, 9 inch, and 12 inch)
switch attached to the heating element tray. The
glass tube and metal rod extend across the center • Warming Zone
of the element. The rod's expansion and contraction
operate the contacts inside the switch.
Surface Element Ratings* - Model PS978
The temperature limit/hot light switch performs 2 Element Wattage Resistance
functions: RR 1500 38.4 Ω
1. Turns on the HOT LIGHT when the glass tube Tri-ring 3000 19.2 Ω
and metal rod temperature exceeds 150°F. The Tri-ring-6" 1050 54.9 Ω
hot light will remain on until the glass tube and
Tri-ring-9" 900 64 Ω
metal rod temperature has cooled below 150°F
(even after the surface unit switch has been Tri-ring-12" 1050 54.9 Ω
turned off). LF-5 inch 1100 52.3 Ω
LF- 5 and 8 inch 2400 24 Ω
2. Detects when the glass temperature above a
unit has exceeded its limit of approximately LR 2000 28 Ω
1031°F and disconnects power to that Warmer 120 480 Ω
unit. When the glass temperature cools *Ratings are approximate.
below 1031°F, the unit will turn back on. The
temperature limit/hot light switch cannot be
calibrated.

– 73 –
To remove a radiant heating element:
Hot Surface Indicator Light Assembly
1. Remove the cooktop assembly. (See Cooktop
The hot surface indicator lights are contained in an
Assembly.) Place the cooktop upsidedown on a
assembly located under the cooktop.
protective surface.
Each hot surface indicator light is controlled by the
Caution: Routing of the wires is extremely critical.
thermal limiter attached to the radiant element. (See
Care must be taken to ensure the wires are routed
Radiant Heating Elements.)
exactly the way they were originally.
The hot surface indicator light assembly is held
2. Mark and remove the wires to the element.
to the underside of the cooktop with 2 notches
Note the location and orientation of the element to on the left side and 2 tabs on the right side of the
its target location on the cooktop. Mark the location assembly.
of the retention springs where they attach to the
To remove the hot surface indicator light assembly,
element.
it is necessary to raise and support the cooktop (See
3. Release the retention springs that hold the Cooktop Assembly.), and to mark and disconnect the
element to the cooktop. wiring from the assembly. The assembly can then
be released by using a small flat-blade screwdriver
to press the 2 tabs towards the center of the
assembly while lifting the right side of the assembly
Clip out of the cooktop.
Flat-Blade Screwdriver
Thermal Limiter Switch
Tab
Tab
Clip
Note: When installing a radiant element, make sure

the element is firmly pressed against the glass and
aligned in the target area.
Wire to Terminal Location
White/Yellow White/Blue
White/Orange White/Red
White/Purple White/Brown
– 74 –
Diagnostics and Service Information
Failure Codes
The main logic board has error (F) codes that can be utilized by the service technician in order to quickly
identify failed or improper operation of certain range components. F-codes are not shown on the display
when they occur; they are stored in EEprom and can be retrieved.
Note:
• The oven controls shown below may vary from your model, but the procedures to access failure codes
for PHS925 and PS978 are similar.
• For the first 3 minutes after power up, the F-codes will show on the display.
F31 11:24
Retrieve failure codes by pressing TIMER ON, CLOCK, and START.
11:24

– 75 –
The display then shows F-cd and prompts for an UPPER or LOWER selection. Press 1 for the Oven.
F-cd
UPPER LOWER
After selecting 1 for the oven, a log is shown.
3 6 6 6A - -
UPPER
Details of any 1 of up to 7 stored codes can be recalled by pressing a numbered key.
1 F311
UPPER

– 76 –
The F-Code log can be erased by pressing 9 and 0 together while the log is being displayed.
Note: Only the log displayed is erased/cleared.
--- ----
UPPER
Press CLEAR/OFF to exit the F-Code mode and return to the time of day display.
11:24
Bad Line Display
A bAd LinE will be displayed to signal a terminal block cord miswire. It will appear if 120 VAC is not present
between J21-5 and J20-3. It will also appear if there is less than 200 VAC between J20-1 and J20-3. J20 and
J21 are both located on the RPSM Board.
bAd LinE

– 77 –
Oven Failure Codes
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Induction Failure Codes

Induction Element Locations: 0= Left Front, 1= Left Rear, 2= Right Front, 3= Right Rear
FA00 Device not found within Induction a) Fix open signal harness within cooktop.
Cooktop module b) Replace filter, bridge or generator board.
FA10 Induction cooktop – bridge board Replace induction bridge board.
error
FA30 Induction cooktop – fan error a) Replace cooktop fan.
b) Replace cooktop bridge board.
FA40 Induction cooktop – generator Replace both cooktop generator boards.
board error
FA47 Enable signal not getting from Main a) Check harness connection.
Logic Board J241 pin 8 to Cooktop b) Replace bridge board.
Bridge Board X200 pin 3 c) Replace Main Logic Board.
FA5x Induction cooktop burner sensor a) Transient error – wait for cooldown.
too hot (F-code not logged) b) Replace cooktop coil sensor.
FA6x Induction cooktop – filter board a) Check power connections on filter board.
error b) L1 or L2 from line is faulty.
c) Replace cooktop filter board.
FA7x Induction cooktop generator board Replace cooktop generator board.
temperature sensor open or DC
problem
FA8x Induction cooktop – comm error a) Check signal harness in cooktop module.
from cooktop filter to other cooktop b) Replace filter board.
boards
FA9x Induction cooktop – coil a) Coil sensor harness.
temperature sensor break b) Replace cooktop coil sensor.
c) Generator board.
FAAx Induction cooktop – unsuitable a) Transient error – use correct pot size.
pot size b) Coil fell away from glass.

– 79 –
Test Mode
To enter the test mode, disconnect power to the range for 5 seconds, reconnect power, and then press
keys 1 and 5. The display will show tESt. A test feature is selected by pressing certain individual keys. When
selected, each test feature will remain displayed for 10 seconds, and then the display will return to tESt. To
exit the test mode, touch the Clear Off pad. The test mode will automatically time out in 10 minutes.
Key Displayed for 10 Seconds Test Performed

START tESt Convection Fan ON (CW)
Bake tESt Bake Element On With DLB
Conv tESt Convection Element On With DLB
Probe Probe Temperature (when plugged in) Probe Temperature
Broil tESt Broil Element On With DLB
Clean Door Status Locks, then Unlocks The Door
Cook Time Oven Sensor Temperature and ROM Version
Delay Start Model ID and EEPROM Checksum Convection Fan On (CCW)
Oven Light tESt Oven Light On
Clock All Wing-L and Wing-R LEDs ON Operates All Wing-L and Wing-R LEDs
Timer ON 10 digits and all LEDs In Display
Timer Off All white key LEDs (except Clear/Off)
10 KEY 3 AC Input Voltage from RPSM J20 L1 to L2 Voltage at RPSM J20 Shown
10 KEY 5 Beep Volume Level Hi-Std-Lo Sounds Beep Volume Levels
RF ON/OFF RF - segment - Segment, Element ON, Hot Cooktop RF LED ON
RF - RF - L L Digit ON
RF + RF - H H Digit ON
RF Power Boil * ½ segment ½ segment ON
RR ON/OFF RR - - Segment ON
RR - RR - L L Digit ON, Hot Cooktop RR LED ON
RR + RR - H H Digit ON
LF ON/OFF LF - segment - Segment ON, Hot Cooktop LF LED ON
LF - LF - L L Digit ON
LF + LF - H H Digit ON
LF Simmer * ½ segment in LF digit ½ segment ON
LR ON/OFF LR - segment - Segment ON
LR - LR - L L Digit ON, Hot Cooktop LR LED ON
LR + LR - H H Digit ON, 4 Hot Cooktop LEDs ON
LR Simmer ** ½ segment in LR digit ½ segment ON
RR Melt ½ segment in RR digit ½ segment ON
WZ ON/OFF WZ .. segment in WZ digit WZ .. segment ON
WZ Select M in WZ digit M Digit ON
10 Key 7 tESt Blower ON
* Burner Size on PS978

** Melt on PS978

– 80 –
Convection Fan Troubleshooting Table
Symptom Possibility Correction

Fan motor buzzes Open capacitor Harness, terminals or bad capacitor.
No fan operation Open winding as indicated Replace motor.
by ohm check red to gray and blue
to gray (approx. 60 ohms each)
Fan loud Loose shaft nut Tighten shaft nut. Do not bend blade.
Fan loud Convect cover screws Tighten. Use larger screw if stripped.
or cavity screws loose
No fan operation Check voltage blue to gray when fan • Check RPSM MAIN.
is counterclockwise – should read • If voltages OK, check harness or winding
120VAC. Also, red to gray when resistance.
clockwise – should read 120 VAC.
No fan operation Shaft or blade rubbing on oven liner Loosen screws/readjust position/tighten.
No fan operation Jamb switch NO to C is open Replace jamb switch or check harness.
– 81 –
Schematics and Wiring Diagrams
WARNING: Disconnect electrical power before servicing.

Caution: Label all wires prior to disconnection. Wiring errors can cause improper and dangerous operation.
Verify operation after servicing.
Schematic - PHS925ST1SS
Note: All relays designated M are located on the RPSM. * Used only in factory test.
(Continued Next Page)
– 82 –
Wiring Diagram - PHS925ST1SS
'2127',6&$5'
6(59,&(,1)250$7,21
,03257$17
3+6
02'(/180%(5

– 83 –
Schematic - PS978ST1SS

– 84 –
Wiring Diagram - PS978ST1SS
– 85 –
Warranty
GE Electric Range Warranty. GEAppliances.com
All warranty service provided by our Factory Service Centers, Staple your receipt here.
or an authorized Customer Care® technician. To schedule Proof of the original purchase
service, visit us on-line at GEAppliances.com, or call date is needed to obtain service
800.GE.CARES (800.432.2737). Please have serial number under the warranty.
and model number available when calling for service.
For The Period Of: GE Will Provide:

One Year Any part of the range which fails due to a defect in materials or workmanship.
From the date of the During this limited one-year warranty, GE will also provide, free of charge, all labor
original purchase and in-home service to replace the defective part.
What GE Will Not Cover:

■ Service trips to your home to teach you how to use ■ Replacement of house fuses or resetting of circuit
the product. breakers.
■ Improper installation, delivery or maintenance. ■ Damage to the product caused by accident, fire, floods
or acts of God.
■ Failure of the product if it is abused, misused,
or used for other than the intended purpose ■ Incidental or consequential damage caused by possible
or used commercially. defects with this appliance.
■ Damage to the glass cooktop caused by use of ■ Damage caused after delivery.
cleaners other than the recommended cleaning
■ Product not accessible to provide required service.
creams and pads.
■ Damage to the glass cooktop caused by hardened
spills of sugary materials or melted plastic that
are not cleaned according to the directions in
the Owner’s Manual.
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period allowed by law.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for
home use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not
available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized
GE Service location for service. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state. To know
what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney
General.
Warrantor: General Electric Company. Louisville, KY 40225
– 86 –

Phs 925 ST 1 Ss

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Technical Service Guide

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RECONNECT ALL GROUNDING DEVICES

Aluminum Plate ................................................................................................................................................................66

• Innovative technology―delivers the responsiveness of a gas cooktop.

• Superior performance―induction technology heats only the pan and

• Remarkable versatility―this induction cooktop offers the choice of

• Cooler cooktop surface―since there is not a traditional thermal

• Below cooktop venting―dissipates heat, permitting less depth to the

• Electronically controlled oven heating

• Convection mode uses reverse-air convection

• Performance compensation for 208-volt

• Cooktop locked out during self clean

• Hidden oven bake element―concealed

• Two nickel-plated sliding extension racks

(Continued next page)

• Performance compensation for 208-

• 6.6 cu. ft. total capacity

• Cooktop locked out during self-clean

• New motorized self-clean door latch

• Recessed convection, low-profile broil

Mini-Manual Z - DEC 2011 - V

Front View - PHS925

Front View - PS978

(Continued next page)

Door Lock Meat Probe Outlet

Oven Temperature Sensor

Convection Fan and Element

Hidden Bake Element

Warming Drawer Element

Shown with oven door and warming drawer removed

(Continued next page)

Oven Temperature Sensor

Hidden Bake Element

Door Lock Meat Probe Outlet

Convection Fan and Element

Hidden Bake Element

Shown with oven doors removed

(Continued next page)

Display Board Main Logic Board Display Board

Main Top - PHS925

Hot Surface Indicator Light Assembly Induction Module

Fan Apparency Device (FAD)

(Continued next page)

Display Board Main Logic Board Display Board

Main Top - PS978

Bake Thermal Switch Clean Thermal Switch

(Continued next page)

Warming Element Induction Element

Induction Element Bridge Board

Induction Module - PHS925

Left Generator Board Right Generator Board

(Continued next page)

Left Front Element Tri-Ring Element

Dual 5 & 8 Inch

Left Rear Element Warming Zone Element Right Rear Element

(Continued next page)

Oven Temperature Sensor

Convection Fan Motor

Warming Drawer Element

(Continued next page)

Upper Oven Upper Oven