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    MSWD BAMBANG
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    This document outlines a program by the Municipal Social Welfare and Development Office in Bambang, Nueva Vizcaya, Philippines to issue various social services certifications with zero backlog from January to December 2021. The office issues certificates of indigency, referral letters, pre-marriage counseling certificates, fund raising permits, and social case study reports in a simple and timely manner, processing 100% of applications within the prescribed timelines. Through efficient processing, the program has achieved its goal of zero backlog in issuing all certifications on time.

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    This document outlines a program by the Municipal Social Welfare and Development Office in Bambang, Nueva Vizcaya, Philippines to issue various social services certifications with zero backlog from January to December 2021. The office issues certificates of indigency, referral letters, pre-marriage counseling certificates, fund raising permits, and social case study reports in a simple and timely manner, processing 100% of applications within the prescribed timelines. Through efficient processing, the program has achieved its goal of zero backlog in issuing all certifications on time.

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    © All Rights Reserved
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    74 views1 page

    Annex A

    Uploaded by

    MSWD BAMBANG
    This document outlines a program by the Municipal Social Welfare and Development Office in Bambang, Nueva Vizcaya, Philippines to issue various social services certifications with zero backlog from January to December 2021. The office issues certificates of indigency, referral letters, pre-marriage counseling certificates, fund raising permits, and social case study reports in a simple and timely manner, processing 100% of applications within the prescribed timelines. Through efficient processing, the program has achieved its goal of zero backlog in issuing all certifications on time.

    Copyright:

    © All Rights Reserved
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    Annex "A"

    Zero Backlog Program

    Republic of the Philippines


    Province of Nueva Vizcaya
    Municipality of Bambang
    Department/Agency MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT
    OFFICE

    Program Title/Name SOCIAL SERVICES CERTIFICATION

    Program Objective To issue certificates, letters and permit

    Target Output To issue Indigent Certificate, Referral Letters, PMC Certification,


    Fund Raising Permit and Social Case Study Report

    Date Implemented January 2021 – December 2021

    Implementing office MSWD BAMBANG

    Program Description

    Issuance of Certificate of Indigency, Referral Letters, Pre-Marriage Counseling Certificates, Fund Raising
    Permit and Social Case Study Report

    Matrix of Services and Plan of Action


    Office Name of Classificati Average Average number Average number Intervening Plan of Action to
    Service on (Simple, Number of of applications / of applications/ Factors for the address the gap (i.e.,
    Complex, applications/r requests/ requests/ gap (i.e., Streamlining,
    Highly equests/ license/permit/cle license/permit/cle limited IT Digitalization.)
    Technical) license/permi arances, etc. arances, etc. infrastructure,
    t/clearances, processed within ISSUED within the unavailable
    etc. received the prescribed prescribed time signatories,
    per day processing time etc.)

    MSWD Certificat Simple 180/264 100% issued 100% issued N/A N/A
    e of days on time on time
    Indigency

    MSWD Referral Simple 25/264 100% issued 100% issued N/A N/A
    Letter days on time on time

    MSWD PMC Simple 118/264 100% issued 100% issued N/A N/A
    Certificat days on time on time
    e

    MSWD Fund Simple 5/264 days 100% issued 100% issued N/A N/A
    Raising on time on time
    Permit

    MSWD Case Complex 34/264 100% issued 100% issued N/A N/A
    Study days on time on time
    Report

    Implementation Results

    No backlog. All certificates issued on time.

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