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  • TUI BE CompanyPresentation 2021 16x9 EN

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    TUI is the world's largest tourism group, serving 27 million customers annually. This document provides an overview of TUI's operations in Belgium, which includes TUI as the largest tour operator in the country, 102 retail travel agencies, and the airline TUI fly Belgium. It highlights the impact of the COVID-19 pandemic but notes that TUI welcomed 1.4 million travelers in 2020 and TUI fly transported 2.7 million passengers, despite significant challenges from border closures and travel restrictions.

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    TUI is the world's largest tourism group, serving 27 million customers annually. This document provides an overview of TUI's operations in Belgium, which includes TUI as the largest tour operator in the country, 102 retail travel agencies, and the airline TUI fly Belgium. It highlights the impact of the COVID-19 pandemic but notes that TUI welcomed 1.4 million travelers in 2020 and TUI fly transported 2.7 million passengers, despite significant challenges from border closures and travel restrictions.

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    15 views29 pages

    TUI BE CompanyPresentation 2021 16x9 EN

    Uploaded by

    Yusur Albahrany
    TUI is the world's largest tourism group, serving 27 million customers annually. This document provides an overview of TUI's operations in Belgium, which includes TUI as the largest tour operator in the country, 102 retail travel agencies, and the airline TUI fly Belgium. It highlights the impact of the COVID-19 pandemic but notes that TUI welcomed 1.4 million travelers in 2020 and TUI fly transported 2.7 million passengers, despite significant challenges from border closures and travel restrictions.

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    of 29

    TUI BELGIUM

    Company presentation 2021


    CONTENT

    • TUI GROUP, WORLD’ S NUMBER ONE TOURISM GROUP


    • TUI VALUES
    • TUI GROUP : 3 REGIONS
    • TUI BELGIUM :
    - TUI TOUR OPERATOR
    - TUI RETAIL
    - TUI FLY

    2 TUI Belgium | Company presentation 2021


    TUI GROUP
    WORLD’S NUMBER ONE TOURISM GROUP

    3 TUI Belgium | Company presentation 2021


    TUI GROUP, WORLD’S NUMBER ONE TOURISM GROUP
    27 million customers and 180 destinations

    Global group headquartered


    in Germany 400 own hotels

    Turnover €19bn
    5 airlines, 150 planes

    Underlying EBITA €893mio


    17 cruise ships
    Listed on Stock Exchange
    in London and Frankfurt 1,600 travel shops in Europe

    70,000 employees worldwide More than 20 years of commitment to sustainable tourism

    More info on www.tuigroup.com


    4 TUI Belgium | Company presentation 2021
    TUI VALUES

    5 TUI Belgium | Company presentation 2021


    TUI VALUES

    Unique

    Trusted Inspiring

    Discovering the world’s diversity, exploring new horizons, experiencing foreign countries and cultures:
    travel broadens people’s minds.

    At TUI we create unforgettable moments for customers across the world and make their dreams come true. We are
    mindful of the importance of travel and tourism for many countries in the world and people living there.

    We partner with these countries and help shape their future – in a committed and sustainable manner.

    Think Travel. Think TUI.

    6 TUI Belgium | Company presentation 2021


    TUI GROUP
    • Three regions
    • Western region
    • Central region
    • Northern region

    • Western region

    7 TUI Belgium | Company presentation 2021


    TUI GROUP: three regions

    Western region Central region Northern region


    • Belgium • Germany • UK & Ireland
    • Netherlands • Austria • Nordics
    • France • Switzerland (Sweden, Norway, Finland, Denmark)
    • Poland • Canada
    • Russia

    8 TUI Belgium | Company presentation 2021


    TUI WESTERN REGION

    TUI Benelux *

    TUI France TUI Belgium TUI Netherlands

    Tour operator Airline Retail


    TUI shops

    TUI Engineering & Maintenance

    * TUI Belgium and TUI Netherlands joined forces to form TUI Benelux. Both countries continue to service their own market, but
    cooperate closely in many areas.

    9 TUI Belgium | Company presentation 2021


    TUI BELGIUM
    • Headquarters
    • Colleagues

    10 TUI Belgium | Company presentation 2021


    TUI BELGIUM: Headquarters Ostend

    11 TUI Belgium | Company presentation 2021


    TUI BELGIUM: Headquarters Zaventem Brussels Airport

    12 TUI Belgium | Company presentation 2021


    TUI BELGIUM: Colleagues

    2600

    13 TUI Belgium | Company presentation 2021


    TUI BELGIUM

    In recent years, we have grown very successfully


    and, with unique products, have been able to
    welcome more and more people every year in our
    hotels and on board our aircraft.

    We started our 2020 financial year with a new


    record in bookings. It was the best start to a year
    in the company's history.

    14 TUI Belgium | Company presentation 2021


    2020 was dominated by the pandemic and brought
    massive changes in all areas of life.
    To this day, no other economic sector has struggled
    with the pandemic as much as tourism.

    15 TUI Belgium | Company presentation 2021


    The pandemic came with global travel
    restrictions, with closed borders in the EU and
    Europe. Government measures to combat the
    pandemic forced the immediate suspension of
    most of our business operations.

    The number of people traveling with TUI must


    then be placed in the context of the corona
    crisis and interpreted in perspective:

     The tour operator TUI welcomed 1.4 million travelers in 2020 (-45% compared to 2019)
     The airline TUI fly transported 2.7 million passengers in 2020 (-40%)

    16 TUI Belgium | Company presentation 2021


    TUI TOUROPERATOR
    • In a glance

    17 TUI Belgium | Company presentation 2021


    TUI IS MARKET LEADER IN BELGIUM

    1,4 million people have chosen


    tour operator TUI for their holidays
    in 2020

    18 TUI Belgium | Company presentation 2021


    TUI TOUR OPERATOR: A wide and varied range of products
    Flight holidays, overland holidays, winter sports, citytrips, cruises,
    tours around the world…

    19 TUI Belgium | Company presentation 2021


    TUI RETAIL

    20 TUI Belgium | Company presentation 2021


    A national coverage of 102 travel agencies TUI

    21 TUI Belgium | Company presentation 2021


    TUI TRAVEL AGENCIES : Personalized travel advice

    • Warm welcome
    • Information and advice
    • Source of inspiration

    22 TUI Belgium | Company presentation 2021


    The activities of TUI Belgium include air brokerage services, provided by
    TUI Ticket Shop

    TUI Ticket Shop was established in 1996 and acts as an intermediary between airlines and travel agents:
    the company purchases tickets from airlines and negotiates on the rates with them on behalf of the
    travel agencies. TUI Ticket Shop also offers its customers a quick, complete and reliable booking engine.
    Customer portfolio: 1500 agencies in the Benelux and France.
    The TUI Ticket Shop team consists of 23 employees, each of whom is specialised in his or her field.

    23 TUI Belgium | Company presentation 2021


    TUI FLY
    • In a glance
    • Environment-friendly

    24 TUI Belgium | Company presentation 2021


    TUI fly: In a glance

    • Started in March 2004.


    • 2,7 million passengers (2020).
    • Modern fleet of 40 planes.
    • Active in Belgium, The Netherlands, Morocco and France.
    • 2400 colleagues (in all 4 markets).
    • More than 120 destinations in the Mediterranean, Canary
    Islands, Cape Verde Islands, Africa, Red Sea, Caribbean,
    United States…
    • An innovative and dynamic airline company.
    • The traveller is at the heart of its strategy.

    25 TUI Belgium | Company presentation 2021


    TUI fly in Belgium

    Anvers
    Ostende-Bruges

    Bruxelles
    Liège

    Charleroi

    Regional base strategy: TUI fly is the only Belgian airline


    that operates from all Belgian airports (Zaventem, Ostend,
    Charleroi, Antwerp, Liege).

    26 TUI Belgium | Company presentation 2021


    TUI fly: Aircraft

    • 5 Boeing 787-8 DREAMLINER


    • 2 Boeing 767-300ER
    • 22 Boeing 737 NEXT GENERATION
    • 4 Embraer E-JET E190
    • 7 Boeing 737 MAX

    Total of 40 aircraft

    30 TUI Belgium | Company presentation 2021


    TUI fly: Environment-Friendly

    • Fleet renewal program


    • Highest standard of comfort
    • Reduced impact on the environment
    • ISO 14001 certificate
    • Continuous Descent Approach
    • Split-scimitar winglets

    31 TUI Belgium | Company presentation 2021


    More info on corporate.tui.be

    32 TUI Belgium | Company presentation 2021

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