8x8, Inc.

8x8, Inc. develops and offers VoIP and other communication services, including voice, video, mobile,
and unified communication services.

Website www.8x8.com

2125 O'Nel Drive

Headquarters San Jose, California 95131
United States

Phone +1. 408-727-1885

Industries Technology: Telecommunications Equipment

Employees 565

Revenue $$162.4 M

IT Budget $ 11 M

IT Employees 40

IT Manager 8

Fiscal Year End Mar 31

 Financial Information for 8x8, Inc.

Income Statement Mar 31,2015 Mar 31, 2014 Mar 31, 2013

Revenue 162.41 128.60 103.79

Gross Profit 116.85 90.98 72.06

Operating Income 3.88 3.08 22.74

Net Income 1.93 2.51 13.94

Diluted EPS 0.02 0.02 0.08

*In Millions of USD (except for per share items)

Revenue Profit: 26.30

Gross Profit: 28.43

IT Intelligence:
Information Technology at 8x8, Inc. is managed out of San Jose, California, where the world
headquarters is located. The focus of the IT department is to implement new technology to aid in
the company's shift from an OEM technology company to a customer-centric service provider. The
IT department provides technical support for roughly 350 users.

The IT department is divided into areas of specialty including network operations, and systems
operations.

IT executives are currently allocating resources to developing the company's Network Operations
Center (NOC).

Job Openings:
 Enterprise Technical Support Agent- Santa Clara, CA
 Operations Administrator- Santa Clara, CA
 Implementation Advisor 2- Santa Clara, CA
 AR Support Admin.- Santa Clara, CA
 Salesforce SFDC Developer- Santa Clara, CA
 Technical Program Manager- Santa Clara, CA
 NOC Engineer I- Santa Clara, CA

Inside Scoops:
Date Type Inside Scoop
07/24/2015 Technology Updates Topic: Cloud.
Company: 8x8, Inc., San Jose, CA Get Decision Maker
Opportunity: Deployed Amazon Web Services in the last 60
Days.
07/21/2015 Staffing Topic: Content Management, Staffing, Marketing.
Company: 8x8, Inc., San Jose, CA Get Decision Maker
Opportunity: Seeking a Sr. UX Designer in San Jose,
CA. View Details
07/21/2015 Staffing Topic: Applications, Staffing.
Company: 8x8, Inc., San Jose, CA Get Decision Maker
Opportunity: Seeking a Sr. UX Designer in San Jose,
 CA. View Details
07/21/2015 Staffing Topic: CRM, Staffing.
Company: 8x8, Inc., San Jose, CA Get Decision Maker
Opportunity: Seeking a Salesforce App developer in San
Jose, CA. View Details
05/18/2015 Staffing Topic: Databases, Staffing.
Company: 8x8, Inc., San Jose, CA Get Decision Maker
Opportunity: Seeking a Java developer ( Big Data -
Analytics ). View Details
05/18/2015 Staffing Topic: Databases, Staffing.
Company: 8x8, Inc., San Jose, CA Get Decision Maker
Opportunity: Seeking a Java developer ( Big Data -
Analytics ). View Details
04/30/2015 Management Change Company: 8x8, Inc., San Jose, CA Get Decision Maker
Change: Kiavash Kazemian has left the position of Manager,
Enterprise Technical Account .

Business News:

8x8 Teams with CDW to Optimize Telecommunications for Leading Healthcare

Services Provider MHM: Aug 25, 2015
8x8, Inc. (NASDAQ:EGHT), a leading provider of cloud-based unified communications and contact center
solutions, today announced the company has partnered withCDW Corporation(NASDAQ:CDW), a leading
multi-brand technology solutions provider to business, government, education and healthcare, to
deliver a new cloud-based telecommunications solution for MHM Services, Inc., a company that delivers
mental and medical health services to correctional facilities across the US. The MHM deployment of 8x8
will be phased over a period months, with the completed company-wide deployment expected by Q3
2015.

MHM currently employs more than 3,000 clinical, management and support staff nationwide and
manages its government contracts through a network of 20 regional offices. Before implementing 8x8
cloud communications, MHM had 22 premises-based hardware phone systems. Over time, maintaining
the hardware became arduous and expensive, which resulted in a significant burden on the company’s
IT organization. Additionally, perpetual licenses continued to incur costs, even when phone service was
no longer needed, and offices with long-term contracts ended up with antiquated hardware that needed
to be replaced. Overall, MHM has reduced spending on phone lines, long distance, telecom hardware
and maintenance contracts by 30 percent. Christie Nader, Sr. Director, Information Technology, at MHM
Services, contacted CDW for help in evaluating the leading cloud-based communications systems that
could accommodate MHM’s company-wide, evolving business communications requirements.

“As an aggregator of cloud solutions, CDW is deeply familiar with the market leaders in the UCaaS space
and 8x8 consistently tops the list,” said Adam Carreno, Solution Architect at CDW. “CDW has unique
customer insight and understands what is required to complete a successful deployment—as we work
with clients across multiple industries with varying demands. Through this depth of experience, and the
validation of research firms like Gartner –who has repeatedly named 8x8 as a Magic Quadrant leader –
we advise clients on the best technology solutions for their needs, and teamed with 8x8 to deliver a
robust, highly secure, cloud-based solution to MHM.”

8×8, Inc. (NASDAQ:EGHT)’s Chief Technology Officer Bryan Martin Sold 97200 shares
of the Company: July 31, 2015
8×8, Inc. (NASDAQ:EGHT) 7.89 -0.02 -0.25%‘s Chief Technology Officer, Bryan Martin, unloaded 97,200
shares of stock in the -listed 8X8 Inc. The average per share price was $8.5, for total deal worth of
$825,034 U.S Dollars. In the last 30 days, he also unloaded 2,800 shares worth about $23,520 USD.
Bryan Martin now holds 1.07 million shares of the Firm. The provided information is as reported in a SEC
report dated July 31, 2015.

DXI Extends Footprint in Contact Centre Market with Recent Acquisition By Market
Leader 8x8: June 16, 2015
DXI, a leader and innovator in cloud contact centre solutions, is embarking on its next phase of growth
after being acquired by 8x8, Inc. (NASDAQ:EGHT). 8x8 completed the acquisition of DXI on May 29, 2015
bringing 81 DXI employees to the company who will remain based in London. DXI is one of the first
solutions companies to offer pay-as-you-go cloud services in the marketplace, and together with 8x8,
will now deliver innovative solutions to agile contact centres and key lines of business in the mid-market
and enterprise.

DXI’s popular flagship product, EasyContactNow™, is a scalable cloud contact management solution that
is easy to deploy and use, and supports companies with a small number of users or up to thousands as
needed. The solution enables departments of all sizes to provide a dynamic, responsive environment to
ensure the delivery of customer service excellence. In addition to traditional contact centre
deployments, EasyContactNow can also be deployed by any key line of business across an organization,
such as internal service desks, customer support centres, HR, credit control and facilities management.
DXI CEO, Luca Pepere, who now has additional responsibilities as Managing Director of Strategic
Alliances for Europe at 8x8, commented on the acquisition,”8x8 has strong expertise in enterprise cloud
communications and DXI’s offerings are highly complementary to its existing communications portfolio.”

Pepere continued, “We are excited to be part of 8x8 with all the additional resources and experience
they bring as we expand in the U.S. and globally. In addition, we will continue to invest in our technology
and remain at the forefront of the cloud services industry and safeguard our customers’ investments.”

8x8, Inc. (EGHT) Enters Agreement to Acquire Certain Quality Software Assets: June
4, 2015
8x8, Inc. (NASDAQ: EGHT) announced the company has agreed to purchase certain assets of
privately-held Quality Software Corporation (QSC), an innovative developer of cloud-native quality
management capabilities and analytics, and two affiliated companies—including QSC’s proprietary
software and all associated intellectual property for $3 million in cash and $1.3 million in stock
compensation. The stock portion will be paid out over four years assuming certain conditions are
met. The transaction is subject to customary closing conditions and is expected to close this month.

QSC is one of the newest, most innovative players in the call center performance and analytics
marketplace based in Delray Beach, Florida with a development center in Romania. QSC offers a
modern, web-based solution for the cloud, with a powerful set of monitoring capabilities for high-
touch interactions and a personalized customer experience—including call recording, screen
capture, live monitoring, agent evaluations, speech transcription, reporting and detailed analytics.
8x8 plans to unveil a new cloud-quality management product for its Virtual Contact Center solution
by the end of 2015. As part of the transaction with QSC, 8x8 intends to hire QSC’s Chief Executive
Officer, Ryan Morrissey, as well as the company’s development team in Romania. Morrissey will
serve as 8x8’s new Senior Director of Product Strategy, Cloud Quality Management Solutions, and
be based at the company’s headquarters in San Jose, California.

"8x8 is already the driving force behind the business communications market disruption, and with
the QSC integration, we expect to lead the same level of disruption for quality management in the
enterprise," said Vik Verma, Chief Executive Officer of 8x8. “Quality management and analytics are
an integral part of our customer experience strategy and are already demanded by most larger
contact centers today. With the agility of QSC’s cloud solutions, these capabilities can be easily
delivered to many other groups beyond the call center, adding value to key lines-of-business such
as sales, help desks and other essential customer engagement functions throughout the enterprise.”

“We are excited to be part of the 8x8 team as the company makes its push into the enterprise and
continues to grow in the mid-market," said Ryan Morrissey, CEO at Quality Software Corporation.
“Traditionally, the quality management market has been dominated by dated, on-premises
solutions, so QSC’s cloud-based innovations bring a new level of flexibility and ease of adoption.
Together, we look forward to targeting broader market opportunities in the U.S. and
internationally, as well as increasing our engineering capacity in Romania to support major quality
management initiatives—with a keen focus on new workgroup and line-of-business solutions for
the enterprise.”

8x8, Inc. (EGHT) to Acquire DXI Ltd. in GBP 16.5M Deal: May 27, 2015
8x8, Inc. (NASDAQ: EGHT) announced the company has signed a definitive agreement to acquire
privately-held DXI Ltd., a UK-based leader and innovator in cloud-based outbound and blended
contact center solutions, for £16.5 million in cash and stock with a portion of the purchase price
being paid out over four years. The transaction is expected to close before the end of the month. 8x8
plans to bring DXI services and solutions to the U.S. market by the end of 2015.

DXI is an innovative solution provider in the contact center market. EasyContactNow, DXI’s product,
enables customers to easily try, buy, deploy, and adapt services without the complexity and
constraints experienced with traditional systems. DXI’s management team has 80 years of
combined expertise in communication technology, which has helped the company build a solid
business with demonstrated market traction— securing major global and regional customers,
ranging from SMEs to global enterprises.

"The acquisition of DXI enables 8x8 to continue to boost its European expansion efforts and further
position the company as a leader in cloud contact center solutions as we continue to penetrate the
mid-market and enterprise," said Vik Verma, Chief Executive Officer of 8x8. “With DXI’s strong UK
contact center market presence and outstanding technical team, 8x8 can broaden its European
footprint, offer a frictionless, online sales approach for agile contact centers and line-of-business
buyers, and add a stellar team passionate about bringing next-generation contact center
innovations to market.”

"8x8 continues to increase its focus on the contact center market, and DXI’s offerings are highly
complementary to our existing Virtual Contact Center solutions,” Verma continued. “The DXI
integration accelerates our ability to bring strong outbound capabilities and uniquely personalized,
high-touch customer engagement capabilities to key lines of business and workgroups within larger
organizations. Most importantly, we embrace a shared vision that easy-to-use, highly responsive
customer engagement capabilities are critical for all employees throughout the organization.”

"We are pleased to be part of the 8x8 team during such an exciting time for the company, with its
outstanding U.S. reputation, strong momentum in the mid-market and formidable, growing
international presence," said Luca Pepere, DXI CEO. “Over the last couple years, we have seen an
inflection point for cloud communications, and the contact center continues to evolve from a stand-
alone cost center to a critical organization-wide business asset. This market shift will propel the
next phase of our business, and together, we will drive a new level of disruption in business
communications.”
Technologies Employed in 8x8, Inc.

Category Sub-Category Technologies

Data Analytics/ Big Data/NoSQL NoSQL Database
Databases
Data Modeling/Mining InsideVault, Pentaho
Relational Databases Microsoft SQL Server, MySQL, Oracle
Database, PostgreSQL, SQL
Web Analytics DoubleClick Floodlight, Google Analytics (GA),
Google Analytics w/ Remarketing List, Google
eCommerce Conversion Tracking, Trackalyzer,
Trackalyzer (LeadLander), Urchin
Data Cloud Systems Arista networking
Infrastructure
Desktop Virtualization Zendesk
Email Hosting Google (mail server)
End User Hardware Windows 7, Windows XP
IaaS Amazon Web Services
Infrastructure HP Hardware
Management
Mainframes/Server Varnish
Hardware
Server and Operating Apache Server, Apache Tomcat, CentOS, Linux,
Systems Microsoft Active Directory, Microsoft IIS,
Microsoft OS, Nginx, Resin Server, Sun Solaris,
Ubuntu, UNIX, Windows Servers,
Linux CentOS 6.x
Server Virtualization Virtual Servers, VMware, VMware ESXi 5.x
Data Storage Enterprise Storage NetApp
Enterprise/ ERP CRM Events Manager, PeopleSoft CRM, SalesForce
Industry Professional Services Bizo, Marketo, NextBee, Salesforce Sales Cloud,
Software Software Chef, Puppet, WSUS, PowerShell, Python, and
shell/CLI scripting
Information Content Management DNN Software, DotNetNuke, WordPress,
Mgmt YouTube
Imaging and Graphics Google AdSense
Search
User Experience Facebook, Google Plus One Platform,
LinkedInButton
Information Application Security Google Postini
Security
Network Security Cisco PIX, Juniper Netscreen, Vyatta Firewall
Secure Gateway DigiCert SSL
Web/Cloud Security Barracuda, IBM ISS
Network/ Communications NetQoS
Telecom Infrastructure/Network
Systems Management
Content Delivery Amazon CloudFront
Networks
Mobile Device
Management
Network Infrastructure Brocade Switches, Cisco Hardware, DNS, EMC
Hardware, Foundry, Juniper, VeriSign
Network Monitoring F5 BIG-IP
Telephony/ VOIP VoIP PBX
Unified 8x8, Aastra UCP, Cisco UCS - Unified
Communications Computing System
Productivity/ Office Automation Adobe Photoshop, Google Apps , Microsoft Office,
Operations Microsoft Visio, Quanta Plus
Transaction Software DoubleClick (Google)
and eCommerce
Programming/ Application Adobe Shockwave, AJAX, Apache Struts, API, C,
DevTools Development C++, DOM, EJB, Google AJAX Libraries API,
GWT, Hibernate, J2EE, J2SE, Java, Java Servlets,
JavaScript, JBoss, jQuery, JScript, JSP, Perl, PHP,
Python, Ruby, Scrum, Spring, Tapestry
Lifecycle Management Apache Subversion, CocoBase
PaaS Heroku
Testing and JUnit
Performance
Web Development Adobe ActionScript, ASP.NET, CSS, CSS3,
HTML, HTML5, Telerik, Twitter, WSDL,
XHTML, XML
Web Tools/Resources AddThis, Cache Control, Canonical Content Tag,
Cascading Style Sheets, Conditional Comments,
Content Style Type, Dublin Core, Google API,
Google Font API, Google Plus Button, Hover
Intent, IFrame, Image Map, Meta Description,
Meta Keywords, Pingback Support, Really Simple
Discovery, RSS, Ruby on Rails, ShareThis,
Viewport Meta, Web Services, WP Super Cache,
X-UA-Compatible, YouTube IFrame Embed
 Organization Chart 8x8, Inc.

Bryan Martin

Chairman & CTO

Matt Krichbaum Mehdi Salour Bobby Samanian

Senior Vice President of
VP - VCC Operations Network Operations Dir. System Operations
and Support

Raghu Rengarajan

Director, Network
Operations

Name : Raghu Rengarajan

Title: Vice President, Network Operations
Mgmt Level: Third
Supervisor: Mehdi Salour
Address:

2125 O'Nel Drive

San Jose, California 95131
Phone: 408-727-1885 Ext: 2980
Fax: 408-980-0432
Email: [email protected]
Rengarajan oversees network infrastructure.

LinkedIn: https://www.linkedin.com/pub/raghu-rengarajan/3/a83/923

Employment History

Company Position Started Ended

Voxify IT Manager December 2003 November 2005

Paramark Inc Sr. System Administrator June 2000 October 2003

AT&T Implementation Manager June 1996 May 2000

Education History

School Degree Type Year

Annamalai University

IT Technologies
Category Sub-Category Technologies

Data Infrastructure 4 End User Hardware Windows 7, Windows XP

Server and Operating Systems Linux, Microsoft OS

Information Security Application Security Google Postini

Network/ Telecom Systems Content Delivery Networks Amazon CloudFront

Brocade Switches, Cisco Hardware,

Network Infrastructure DNS, EMC Hardware, Foundry,
Juniper

Telephony/ VOIP VoIP PBX

Unified Communications Aastra UCP

Name : Mehdi Salour
Title: Senior Vice President of Network
Operations and Support
Mgmt Level: Third+
Supervisor: Bryan Martin
Address:

2125 O'Nel Drive

San Jose, California 95131
Phone: 408.654.0951
Fax: 408-980-0432
Email: [email protected]

Salour oversees all IT operations and strategy.

LinkedIn: https://www.linkedin.com/pub/mehdi-salour/2/553/a2a

Employment History

Company Position Started Ended

8x8 Inc. Vice President of Network Operations February 2009 January 2014

8x8 Inc. Vice President of Service Delivery and Support February 2007 February 2009

8x8 Inc. Director, Technical & Customer Support January 2004 February 2007

8x8 Inc. Manager, Customer Support September 2003 January 2004

8x8 Inc. Network Engineer December 2002 September 2003

8x8 Inc. Systems Administrator October 2000 December 2002

Education History

School Degree Type Year

San Jose State University Software Engineering (Networking Software) MS
 School Degree Type Year
University of Azad Electrical Engineering BS

Name : Bryan Martin

Title: Chairman & CTO
Mgmt Level: Third+
Supervisor:
Address:

2125 O'Nel Drive

San Jose, California 95131
Phone: 408.654.0867
Fax: 408-980-0432
Email: [email protected]

Responsible for technology vision and evangelism, strategic integration of technology platforms
from acquisitions and partnerships, and the company’s IP portfolio. Led successful $125M public
offering/re-IPO with Bank of America/Merrill Lynch, Barclays and Deutsche Bank (completed in
November 2013).

LinkedIn: https://www.linkedin.com/pub/bryan-martin/9/b85/866

Employment History

Company Position Started Ended

Chairman of the Board, Chief Executive Officer & February September
8x8, Inc.
Director 2002 2013

8x8, Inc. CTO, Senior Executive, Video Project Manager, MTS April 1990 February 2002

Education History

School Degree Type Year

 School Degree Type Year
Stanford University Electrical Engineering MS 1990

Stanford University Electrical Engineering BS 1989

8x8, Inc. Competitors

 Vonage Holdings Cop.
 Verizon Communications Inc.
 Centurylink Inc
 IDT Corporation
 Alteva Inc
 LICT Corporation
 New Ulm Telecom Inc
 West Corp
 Windstream