HRM - Dr.AgMinNyo (B2G1) 1653892014
HRM - Dr.AgMinNyo (B2G1) 1653892014
Submission Date
5th April, 2022
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Case Study Questions:
manager completes tasks with the efforts of others. Therefore, they must concern
HRM?
Suppose you are the manager or owner of a small business facing a difficult
situation. Imagine how you might manage the human resource of your business.
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Contents
1. Introduction
2. Human Resource Management
3. Functions of Human Resource Management
4. Case Problem
5. Problems Solving Skills
6. My Management Style
7. Conclusion
8. Recommendation
9. Reference
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1. Introduction
Nowadays, the world is becoming more smaller and smaller because of the
growth of technology. There was also more diversity in age, gender, ethnicity,
religion, disability, sexual orientation, education and national origins. Greater in the
diversity, greater the need of human resource management. People are the most
important component of any business or organization. This people of an organization
can also refer to customers and state holders. And also, to the employees. Employees
are internal customers. In modern world, we need to use the new techniques in human
resource management. Decades ago, the role of Human Resource Management was
limited to labor, hire and payroll management but tomes have changed. This process
now includes a range of activities and functions. Human Resource Management leads
the employment life cycle and regards people as a company’ most important asset.
Human Resource Management – is the function of the organization that relates with
the management of the organization’s personal.
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Employee compensation
Organization development
Compliance with labor laws
Labor and employee relations
Employee recognition and engagement
Career Development
Only the effective Human Resource Management can lead the organization into
the final target or goal. Human Resource Management of the organization must be
ethical, strong, justice, clear, practical and also have a human resource goal for the
organization. The effective human resource management is important for the
organization because there is always the need for better hiring and selection process,
best employee on boarding, development programs, engagement, motivation
programs, attraction plans, retention and reduction turn over. That is why effective
strategies for effective function of human resource management is vital for the
organization’s success. Human Resource functions are extremely important for an
organization’s growth and development. Job design and analysis, recruitment or
hiring and selection, training and development, compensation and benefits,
performance management, managerial relations and labor relations are some of the
key functions of Human Resource Management.
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1. Communication
2. Relationship Management
3. Ethical practice
4. Human Resource expertise
5. Business acumen
6. Critical evaluation
7. Global and culture effectiveness
8. Leadership and navigation
9. Consultation
Human Resource knowledge is only important not only for Human Resource
Department but also for all managers and leaders. Human Resource Management is
important to everyone ho lead or rule the human in the organization
Planning
Organizing
Directing
Controlling
Planning
A manager must plan to finish the daily process, targets and goals of the
department and organization by his or her subordinates. Planning supports in
completing the best procedures to finish, reach and catch the goals of the organization.
Some managers devote their time in planning to be effective for the organization.
They invest themselves in the organization. With regard to the Human Resource
Development, planning is part of the role determining the personal procedures that
can support to completing the organization’s goals. These procedures are the hiring
the needs of organization, planning jobs requirements, descriptions, and determining
the sources of recruitment.
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Organizing
After the human resource manager builds the objectives and grows plans and
programs to complete them, the manager needs to shape and develop the
organization’s structure to get the different procedures and operations. Developing the
structure of the organization includes:
Directing
The human resource manager can design plans, but implementing the plans
effectively depends on how motivated the people are. The directing functions of
Human Resource Management include motivating people to work willingly and
perfectly to complete the goals of the organization. The directing functions of Human
Resource Management include guiding and motivating people to achieve the personal
programs. The Human Resource Management can motivate the employees through
career planning and salary compensation by increasing the employee’s morale,
developing relationships, supplying safety needs and searching employees’ felt needs.
Controlling
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4. Case Problem
The Global Light, The Internet Company, located in Tachileik, Eastern Shan
State, has been in business for 5 years. It also has many branch offices in Eastern
Shan State. Head office is in Tachileik. In Head Office, it has many departments;
Human Resource and Admin Department, Finance Department, Sale and Marketing
Department, Technology Department and Business Development Department. All
departments have their own problems in different ways. Lots of problems need to
solve to become a structural organization. First in Human Resource and Admin
Department, there was no head of department as a Human Resource and Admin
Manager. There was only Human Resource Assistant Manager and Admin Assistant
Manager. They both have no theoretical knowledge in associated with their positions.
They have been working their job descriptions and specifications by following their
background knowledge. They didn’t try to build new procedures, structure, steps of
process and policy. That was all leading to become the internal conflicts between
departments. Even Human Resource Assistant Manager could not handle the
problems because he was also the part of problem caused reasons. Daily activities
need to pass and come down from that department and then so every day is passing by
problems solving not for work but for personal cases. And also, for Sale and
Marketing Department, it also did not have a head of department, Sale and Marketing
Manager. There was only a Sale and Marketing Assistant Manager. Although she had
lots of theories and strategies about sale and marketing, she could not follow her steps
and strategies that what she created. Sale rates became lower in monthly. Eventually
there was no Sale Targets for this department and lost of performance. Even made
new promotions and lucky draws for customers but not get the good feedback from
customers to company. As for Business Development Department, this team wanted
to make the development of the processes of the company. This team was trying to
upgrade the rules, regulations, strategies, policies, process and flows of the
organization. But heads of departments did not participate in upgrading system. In
Technology department, technical manager biased to the employees not to company.
Always faced problems concern with compensation, benefits and allowance between
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employees and the company. In Finance department, problems based on employees’
mind sets and attitudes. That made the Finance Manager difficult to handle.
There are many skills that support managers completely lead and improve
their teams within the organization. Problems solving as a manager is important
because it supports a company and its employees succeed. Manager who can conquer
obstacles efficiently can upgrade their own productivity. Managers must have the
skills like leadership, detail-oriented, communication and adaptability.
Leadership
Suppressing your leadership skills can create trust between you and your team,
which makes it easier to help them solve problems and defeat obstacles together.
Detail-oriented
Being detail-oriented let you to find details that others may not notice. With
these details, you can understand the barriers and more easily build solutions that help
your company stay on track with project and production deadlines.
Communication
Adaptability
As you solve problems in the workplace, you may learn extra information that
changes how you understand the problem of our solution. This becomes adaptability
important for you to develop your problem-solving skills. You may need to improve
our ideas suddenly, change it completely or let someone take charge, and excellent
adaptability skills can help you succeed in each of the situation.
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6. My Management Style in Solving the Human Resource of My
Business
7. Conclusion
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8. Recommendation
9. Reference
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