Professional Documents
Culture Documents
Internship Report
Internship Report
BY
NSIIMENTA DEBI
UBB067/2022/B/D/M/574
FEBRUARY, 2023
DECLARATION
Signature Date
............................ …………………………………..
NSIIMENTA DEBI
UBB067/2022/B/D/M/574
i
APPROVAL
This is to certify that this internship report by NSIIMENTA DEBI has been submitted with
ii
DEDICATION
This internship report is dedicated to my Dad Tusasire Julius and my Mom Namuleme Lucky
not forgetting Ainembabazi Talent, Tebogerakwom Hanifah and Akoth Patricia who have
iii
ACKNOWLEDGEMENT
First and foremost, I thank the Almighty God who enabled me to finish my fieldwork well
without any disruption. Secondly, I extend my sincere gratitude to my lecturer Mugula Oscar at
who have equipped me with academic knowledge and skills which has bestowed upon me great
confidence to face the fieldwork challenges courageously. To the utmost, I appreciate my
supervisors Mr. Bosco Rumaga, Mr. Odongo Andrew Julius and the entire Staff of Uganda Red
Cross Society-Kampala North branch for the relentless guidance, advice and for a very close
supervision of my work which has helped me gain hands on experience. For this case, I credit
them for the efforts they have invested in me for my fieldwork to be successfully done. Finally,
with at most humbleness, I extend special thanks to my family members for their support, not
disregarding my colleagues that I worked with in the field since it was such a great experience as
we shared and overcame several challenges together.
iv
LIST OF ABBREVIATIONS
TABLE OF CONTENTS
DECLARATION.................................................................................................................................i
v
APPROVAL........................................................................................................................................ii
DEDICATION...................................................................................................................................iii
ACKNOWLEDGEMENT.................................................................................................................iv
LIST OF ABBREVIATIONS.............................................................................................................v
ABSTRACT.....................................................................................................................................viii
CHAPTER ONE..................................................................................................................................1
1.0 Introduction.................................................................................................................................1
CHAPTER TWO.................................................................................................................................9
2.0 Introduction.................................................................................................................................9
CHAPTER THREE...........................................................................................................................12
3.0 Introduction...............................................................................................................................12
vi
3.2 Skills gained..............................................................................................................................13
3.4 How the student intends to utilize the skills learnt for professional development....................16
CHAPTER FOUR:............................................................................................................................19
4.1 Conclusion.................................................................................................................................19
4.2 Recommendations.....................................................................................................................20
REFERENCES..................................................................................................................................21
APPENDICES...................................................................................................................................22
ABSTRACT
This report is the completion of the office work. It relates the theories that I learnt in class and
vii
practical work done in the field, it contains preliminary pages of the report. Chapter one which talks
about the background, mission, vision, goals of the organization and importance of the field work and
the general organization chart with the deferent departments which include youth and development
organization department.
Chapter two which explains the actives under taken by the internee like community mobilization for
blood donation, visiting community, collecting food for the vulnerable, first aid training. Chapter
three which talks about the lesions learnt, experience attained, skills gained.
Chapter four which explains the conclusion and recommendation to the institute and the organization
vii
i
CHAPTER ONE
GENERAL INTRODUCTION TO FIELD ATTACHMENT
1.0 Introduction
This chapter presents the background to the internship exercise, objectives of the
internship programme, background of the organization and the activities of the organization and
its clients.
Internship is a practical course that enables the student to apply what he or she learnt in the class
theoretically into practical part. The intention of the internship exercise was basically to
introduce the student to a supervised training in order to apply theoretical knowledge into
practical work in the working environment. It also intended to offer the student an opportunity to
gain relevant work experience for career development purposes and also get familiar with the
organization environment and culture. At Uganda Red Cross Society where the student obtained
a placement, they deal much in humanity and the student have been accorded well-deserved
training that is relevant to her profession. The student have been engaged in different activities
such as administering first aid during emergency situations, empowering youth for self-
development, disseminating information about common diseases i.e. HIV, cholera, Malaria &
TB, Maternal and child health promotion, sanitation and environmental health promotion, blood
donor mobilization and recruitment. The said activities which the student successfully undertook
in different environments not only helped the intern gain hands on experience and skills but also
motivate and inspire the student to continue working with people of different cultures and
diversities.
1.2 Objectives of the Internship Programme
1. To introduce the student to work in applied settings so that she becomes familiar with the
organization environment and culture.
2. To offer student an opportunity to gain relevant work experience for career development
purposes.
3. To help the student gain understanding of the profession as practiced.
1
1.3 Background of the Organization
The Red Cross Movement started as a result of war on the 24 th June 1859 when the Austrian troops
had occupied the Northern part of Italy. The Italians wanted to get their independence and decided to
seek military assistance from the French. On that fateful day of the 24 th June 1859, the Italians
attacked the Austrians in their base and they went into a large scale war, the Italians fighting
It was during that same period that Dunant a Swiss businessman had planned his journey to meet the
emperor Napoleon III in France. He found that war had just ended and had lasted for 16 hours and
within that short time 15,000 soldiers were left dead and 25,000 were wounded. He decided to
mobilize women and children to provide first aid to the wounded while taking notes about the
information of where the soldiers had come from. And after that he decided to abandon his journey
and went back to his country in Switzerland where he wrote a book called “THE MEMORY OF
I. Proposal for countries to have national relief societies which are impartial in nature and
character that can identify, recruit and train volunteers during peace times so that in Situation
of emergency, those are the volunteers who can provide the necessary humanitarian
assistance.
II. Countries should come up with some set of laws which they can agree upon and ratify so that
these laws can be used to regulate the use of weapons during warfare.
After completing the book, he distributed it to different people like Philanthropists, some lawyers,
generals and doctors but it caught the attention of one very powerful man who was the president of
the Geneva welfare society who was called Gustavo Moynier. The gentleman looked for Henry
2
Dunant and asked him to form a committee office members which formed an International
Committee for the war wounded in February 1862 and also decided to strategize to see how to meet
the president of Switzerland at that time to convince him to call a meeting of heads of state so that
those matters that were in Solferino could be discussed which was a success in October 1863 where a
diplomatic conference of 16 heads of state met in Geneva Switzerland. They debated on those issues
and agreed to identify this relief institution and it was done through the reverse of the Swiss flag
which was a white cross on a red background which gave birth to the Red Cross on a white
That is what gave birth to the International Committee of the Red Cross.
Uganda Red Cross Society is the leading voluntary humanitarian Organization in Uganda. Since its
inception in 1939 as a small women’s emergency organization, Uganda Red Cross society has
developed over the years into a formidable well-respected humanitarian agency. In 1941, it became a
branch of the British Red Cross. In 1964, the Uganda Red Cross society was recognized by ‘Act of
services. In 1965, it became a member of the International Federation of Red Cross and Red Crescent
Movement.
The Uganda Red Cross society operates through 51 branch offices spanning the whole of Uganda.
National Society has over 360,000 registered members and volunteers, with one and half million
beneficiaries of its interventions. As a member of the International Red Cross and Red Crescent
Movement comprising of the International Federation of the Red Cross (IFRC) and the International
Committee of the Red Cross (ICRC), Uganda Red Cross society works with several partners in the
execution of its mission. These include the government of Uganda, Corporate bodies; United Nations
Agencies, Non-Governmental Organizations (NGOs) and partner Red Cross National Societies. Over
the years, Uganda Red Cross society has witnessed an increase in the number of partners and
3
partnerships not only nationally but internationally including private and civil Society Organizations.
The number of community served by Uganda Red Cross society has also tremendously increased, as
well as the scope of activities to meet the overgrowing needs of the vulnerable people in Uganda.
Uganda Red Cross society mandate aims at saving lives and alleviating human suffering.
Humanity
The Red cross, born of a desire to bring assistance without discrimination to the wounded in different
emergencies it could be a war, an accident among others endeavors in its international and national
capacity to prevent and alleviate human suffering wherever it may be found. Its purpose is to protect
lives and health and also ensure respect for human being. It also promotes mutual understanding,
friendship, cooperation and lasting peace among all peoples.
Impartiality
In order to continue to enjoy the confidence of all, the Red Cross may not take sides in hostilities or
engage at any time in controversies of a political, racial, religious, or ideological nature.
Independence.
The Red Cross is independent. The national societies, while auxiliaries in the humanitarian services
of their government and subject to the laws of their respective countries, must always maintain their
autonomy so that they may be able at all times to act in accordance with the Red Cross principles.
Voluntary Service
The Red Cross is a voluntary relief movement not prompted in any manner by desire for gain.
Unity.
There can be only one Red Cross Society in any one country. It must be open to all on its
humanitarian work throughout its territory.
4
Universality.
The Red Cross is a worldwide institution in which all societies have equal status and share equal
responsibilities and duties in helping each other
To fulfill the Uganda Red Cross society mandate and obligation in delivering quality and sustainable
humanitarian assistance.
Goal
To save life and alleviate human suffering of the most vulnerable communities in Uganda with key
Objectives
To carryout responsive programming and interventions to save lives, protect livelihoods and
To reduce the spread and mitigate the impact of common diseases among the infected and
To increase access to safe and adequate water supply, sanitation, hygiene and water catchment
To promote practice and improve access to reproductive health services among the vulnerable
5
To empower communities for preparedness, management and response to disease outbreaks
Vision
To be a partner of choice in Uganda in saving lives, supporting livelihoods and promoting human
dignity.
Motto
Communication Policy.
Volunteer Policy.
Youth Policy.
Programs
6
Health Care and Social Services.
Youth development.
The organization structure shows the flow of information that is to say who reports to whom in the
organization. It also shows the various positions according to the responsibilities each person has.
This is illustrated below;
BRANCH MANAGER
7
1.4 Activities of the organization
Public relations
The relations function aims at increasing public knowledge, understanding and good will for the
societies. This involves establishing and maintaining partnerships with different publics, enhancing
the visibility and images of the society especially through media publicity among with a host of other
activities
Advocacy
This mainly focuses on sensitizing the community about Red Cross and emblem which members of
the Red Cross use for protection and identity. Advocacy does create a bond between URCS and
communities where the later are able to own and protect projects implementation by the national
society.
Blood donor recruitment
Working closely with Uganda blood transfusion services [UBTS]. URCS recruits blood donors
throughout the country through originations of special donation drives.
Water and sanitation
This aims at increasing access to safe and adequate water, sensitizing communities on proper hygiene
and sanitation transformation (PHAST)
First aid, road safety and emergencies health. Provision of first aid service in emergencies and
public functions, proving first aid training to various clients, under taking road safety activities and
interviewing in emergency health related disaster.
HIV/ AIDS control initiatives. Provision of health education for control of HIV/AIDS home care
and support
Mobilization for routine immunization. Mobilization of communities to control vaccine
preventable diseases and participate in national supplementary immunization campaigns for killer
diseases including measles, polio and tetanus among others. This is collaboration with the ministry of
health.
Dissemination. This component focuses on building effective communication and dissemination of
international humanitarian law. (IHL), the principles and ideals of red cross movement. It seeks to
promote the understanding of Red Cross crescent movement, its respective mandates, activities and
8
humanitarian values. The Red Cross Crescent / Red Crescent movement comprises of national
societies like URCS, International Committee of the Red Cross and Red Crescent and the
International Federation of the Red Cross and Red Crescent Societies.
Disaster preparedness, prepositioning of emergency stock and equipment hazard risk mapping and
contingence planning, human resource development and coordination.
Community based disaster management (CBDM) This is the new approach in which the disaster
preparedness and response program puts emphasis on community resilience and ability to manage
disaster preparedness and response program puts emphasis on community resilience and ability to
manage disaster at gross root level.
Disaster response, Quick response to emergencies, both natural and manmade diseases outbreaks like
cholera which are the most common emergencies the program responds.
9
CHAPTER TWO
FIELD ATTACHMENT ACTIVITIES
2.0 Introduction
This chapter presents the organization objectives, activities of the department and the designation
of the person heading it, description of the responsibilities assigned to the student, names of the
officers the student worked with and their responsibilities and role of the workplace supervisor.
10
This was done with guidance of field supervisor with the aim of making me to know more about the
organization and creating more confidence with me and the employees plus the entire organization.
This activity was done in first week and the intern was oriented in all the department of the agency.
Dissemination:
This activity involved giving out information about Uganda Red Cross Society its activities and
importance of becoming a member. Dissemination is offered to different groups such as individuals,
community groups, Schools, Corporates, institution, religious, authority’s parent’s business people,
Companies and organizations. I engaged in dissemination at Kawempe division and this was done
orally in different languages basically English
Entrepreneurship skills. We were trained in liquid soap making. These skills of soap making were
meant to help youths overcome challenges as they grow up other than keeping idle looking for jobs
which are not available. The training took place at the branch offices and all the internees were to be
part of it, this was done by a responsible person Mr.Abasi Bogere the branch chairperson.
HIV and mental health counseling. This was tough from the Uganda Red Cross office and this was
11
tough by Asina Rose who explained to us on each and every step on HIV and mental health where by
this instilled hope to some of our fellows that may have experienced such a problem.
Report writing
I was required to write a weekly report of what was tough during the training period after every week
and record activities done, I received tips to write an effective internship report.
Evaluation
This activity was done at the office to assess the paper work which was put down during the field
activities; this was intended so that interns complete an evaluation which provides feedback about
orientation to our internship and this was done by the branch supervisor Mr. Odongo Andrew Julius
12
CHAPTER THREE
This chapter presents the major lessons learnt, and are discussed in order of knowledge, skills
gained, relevance of the theories learnt in class to the internship exercise, how the student intend
to use the new things learned for professional development, student’s contribution to the
organization as well as problems identified or encountered during the internship.
• Through the first aid training that student went through, she obtained knowledge on how
to administer first aid. For example, the student is now aware of how to attend to victims
of heart attack, heat stroke, distress, choking, burns, diabetic emergency, broken bone,
bleeding, asthma attack, allergies, head injury, poisoning, epilepsy, strain and
stings/bites.
• Blood donor mobilization and recruitment exercise helped the student gain knowledge on
who is supposed to donate, why donating and how to donate blood.
• Through the road safety training that student went through, she gained knowledge on
different road safety signs like speed limit sign, no U-turn sign and yield signs among
others.
• The student obtained knowledge about the history of Red Cross, what it does, how it
sources its fund and its different emblems and there meaning for example the Red
Crystal, the Red Crescent and the Red Cross.
• The community service and hygiene promotion exercise the student conducted in
different places for example in market areas like Kalerwe helped her to obtain
entrepreneurship knowledge since I was exposed to different businesses people carry out
in the community.
13
First Aid skills.
I acquired first aid skills in the field during the first aid training at Uganda Red Cross Society
office, first aid is the immediate help given to a causality that has suddenly fallen ill before taking
him or her to the hospital
Self-awareness skill
Through community service, hygiene promotion and blood donor mobilization exercise, the
student was able to appreciate her strong and weak points. Here the student discovered that she is
good at influencing and inspiring people to do what she want them to do.
During road safety awareness, dissemination, blood donor mobilization, community service and
condom use sensitization, the student was abused by some clients (community member) most
especially the bodaboda cyclists who kept on uttering annoying comments but the student was
able to effectively manage her emotions.
Leadership skills
Through the leadership role that was accorded to the student for example during community
service and hygiene promotion at Kazo Parish, the student was able gain skills of inspiring others
to work towards achieving organization goals.
Assertive skills
The engagement in organization activities like dissemination, condom drives, and community
service and blood donor mobilization helped the student to develop assertive skill where she
could openly express her feelings in a respective manner.
During internship with the organization, the student was able to form friends for support and
guidance.
The activities the student was involved in like dissemination of information about Red Cross,
14
blood donor mobilization, community service and condom drives helped the student learn how to
communicate effectively.
15
Skills of knowing and living with others
While working with the organization, the student learnt how to co-live with other members
within and outside the organization.
The student learnt to appreciate what she do not know and seek knowledge from someone who
knows.
Local government and service delivery studied in class at the institute helped the intern to
convey developmental ideas to the community for example; the intern was able to disseminate
information on common diseases such as malaria, cholera, HIV/AIDS among others with the
intension of promoting good welfare in the community.
The communication skills studied in class theoretically helped the intern communicate
effectively with community members while implementing activities like cholera sensitization,
blood donor mobilization, membership recruitment, and road safety awareness exercise and
sanitation and hygiene promotions.
The management of social services studied in class was relevant in the implementation of
community service for it guided the intern on how to engage the community in the
implementation of the exercise.
The community mobilization theory studied at the institute was relevant in the implementation of
activities like blood donor mobilization and community service. The theory made the intern to be
in position to mobilize community members to conduct community service and also to donate
blood. This is because the intern was equipped with mobilization skills.
Theories of social welfare services studied in class guided the intern in the implementation of
activities like environmental health and hygiene promotions. This was through inculcating the
spirit of voluntarism in the intern.
16
Social learning theory assumes that Modeling and imitation are processes where people can learn
new behavior or change their current behavior by observing the behavior of others. Modeling
behavior can have three distinct effects on observing Individuals. When someone engages in a
behavior, it may invoke an imitative response in which observing individuals repeat the same
behavior, strengthen or weaken a previously learned behavior, or prompt a previously acquired
response behavior (Bandura & Walters, 1963). The theory was very influential in our
intervention more especially in areas where we conducted community service. This is because
the activity relied heavily on demonstrations which gave the community opportunity to imitate
what they had observed thus the theory was in line with the activity.
3.4 How the student intends to utilize the skills learnt for professional development.
The entrepreneurship skills the student obtained during community service, she intends to use
it in setting up businesses like agricultural production and trade.
The student also intends to use the first aid knowledge acquired to help those in emergencies.
The student intends to use Effective communication skills in facilitations this will help her
maintain and improve on my communication skills.
The skills of friendship formation and knowing and living with others, will help the student
relate effectively with people in the community, at place of work and at home as well as in
networking thus professional development.
The student contributed to the funding of the organization through paying first aid training fee of
130,000
The student also helped in saving lives through administering first aid during emergencies.
The intern helped in the promotion of heath through conducting blood donor mobilizations and
recruitment.
17
Through community service and hygiene promotion exercises the student engaged in, she helped
in the promotion of health thus saving lives.
The student also helped in the promotion of road safety awareness, through road safety
awareness exercises. This also helped to save lives of the road users.
Likewise through condom use sensitization exercise the student was involved in at Kabuusu, she
helped in combating sexually transmitted diseases like HIV/AIDs. This also helped in the
promotion of health.
In first days of work, the student had challenges of mixing up with the staff but nonetheless she
was able to overcome the challenge.
Abrupt programs
Since Uganda Red Cross Society is an emergency humanitarian organization, some programs
were abrupt thus making the student spend beyond her daily budget.
The student’s supervisor would at some time have official engagements leading to limited time
with the student yet she always needed him for consultancy and work allocation. Nevertheless,
whenever he was around gave the student full attention and guidance.
Although there was a policy for time management at the organization like daily recording of time
in and out, the student noticed that some employees as well as interns report late at work. This
affected daily programs.
Weak security
18
The student noticed that the security officers at the organization are not strict since they used not
to verify what was in the people’s bags thus being negligent to security issues.
Language barrier
During blood donor mobilization exercise, dissemination and sensitization on condom use, the
student found it challenging to communicate to those who couldn’t understand English and
Luganda. Nevertheless the student called for assistance from the team members thus overcoming
the challenge.
19
CHAPTER FOUR:
SUMMARY, CONCLUSION AND RECOMMENDATIONS
The internship training the student carried out at Uganda Red Cross Society- Kampala North
Branch from 16th January to 10th February 2023 intended to help the student apply theoretical
knowledge into practical work in the working environment. It also intended to offer the student
an opportunity to gain relevant work experience for career development purposes and also get
familiar with the organization environment and culture.
Uganda Red Cross Society not only gave the student a well-deserved training of first aid to the
student, but also engaged the student in different activities within and outside the organization,
the activities included administering first during emergency situations, sanitation and
environmental health promotion, blood donor mobilization and recruitment, dissemination of
information on common disease such as cholera malaria & TB, road safety awareness among
others. The mentioned activities added a lot of value to the student and made more sense of what
the student studied at the university.
The organization also enabled the student to acquire relevant knowledge and skills like first aid
knowledge, knowledge on road safety, knowledge on blood donor recruitment drives as well as
knowledge on health and hygiene promotion not disregarding skills like effective communication
skills, self-awareness skills, curiosity and consultation skills, leadership skills, assertive skills,
friendship formation skills, skills of knowing and living with others as well as skills of coping
with emotions.
Despite the substantial benefits the student obtained while working with the organization, the
student experienced some challenges these include the absence of the supervisor due to
official engagements, poor time management by some colleagues, abrupt programs and
provocative community members.
The student therefore, recommended the organization to plan in advance to redesign the schedule
for the interns and appreciate the work done by the interns through facilitating them where
possible.
20
4.1 Conclusion
It can be concluded that working with Uganda Red Cross Society mainly Kampala North Branch
has been a valuable experience for the student since the organization gave him a conducive
atmosphere that enabled the student to acquire relevant knowledge and skills like first aid
knowledge, knowledge on road safety, knowledge on blood donor recruitment drives, knowledge
on health and hygiene promotion as well as skills like effective communication skills, self-
awareness skills, curiosity and consultation skills, leadership skills, assertive skills, friendship
formation skills, skills of knowing and living with others as well as skills of coping with
emotions. However the challenges, limitations and disappointments like absence of the
supervisor due to official engagements, poor time management by some colleagues, abrupt
programs and provocative community members the student faced while working with the
organization were disheartening but the student strongly believe that the organization will rectify
them with proper measures and policies.
4.2 Recommendations
To Makerere University
There is a need for the University to create links with organizations so as to smoothen the
students’ process of obtaining fieldwork placements.
The student recommends the University to introduce a policy where students are supposed to
contribute a small percentage internship fee on quarter, semester or annual basis such that this
money is refunded to them during internship period for use. This will help to address the issue of
students’ financial constraints during internship.
To Uganda Red Cross Society- Kampala North Branch
The student recommends the organization to plan in advance to redesign the schedule for interns
and discuss how to appreciate the work they do by facilitating them where possible.
There is a need for the organization to put more emphasis on dissemination since the community
is less aware of the real activities of Uganda Red Cross Society and the services it offers.
The student recommends the agency to provide free first aid training to whoever is willing to be
trained this will help to increase the number of first aiders in the country hence saving lives.
21
REFERENCES
Uganda red cross society: Human resource manual
Makerere University Internship guide
22
APPENDICES
APPENDIX I: MAP SHOWING THE LOCATION OF THE UGANDA RED CROSS
SOCIETY KAMPALA NORTH BRANCH
23
APPENDIX II: WORK PLAN FOR INTERNSHIP AT UGANDA RED CROSS SOCIETY,
KAMPALA NORTH BRANCH FROM JANUARY TO FEBRUARY.
5 13th – 17th First Aid training To gain experiences First aid, KNB 2 day
February in handling emergencies
2023 emergencies handling
Every Operational meetings To review weekly Evaluation of KNB week
Monday activities the weekly
activities
6 20th – 24th Report writing and To enrich my KNB Acqu
February compilation knowledge on the know
Red Cross activities. and
opera
the U
Red C
24
Socie
APPENDIX III:
Blood donor recruitment
25
26
27
28
29
30