Exam Questions Experience-Cloud-Consultant

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Exam Questions Experience-Cloud-Consultant

Salesforce Certified Experience Cloud Consultant (SU21)
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NEW QUESTION 1
The Salesforce Administrator at Ursa Major Solar is trying to create a partner user for their Partner Community that was built using Salesforce Experience Builder.
However, the admin is not able to create it from the contact record.
What could be two reason causing this issue? Choose 2 answers
A. The Salesforce Administrator is not assigned a role in Salesforce.

B. The Salesforce Administrator is not a member of the Partner Community
C. The account record associated with the contact record is not enabled as a partner.
D. The Salesforce administrator is not marked as a delegated administrator on the partner account.
Answer: AC
NEW QUESTION 2
The Experience Cloud site manager of Cloud Kicks has enabled reputation for its community members, As per the recommendation given by the Experience Cloud
consultant, a decision was made to use the out of the box features.
Which two things happen automatically when the site manager enables automation? Choose 2 answers
A. Customer portal members gain the ability to provide badges to other members.
B. Inactive and active members are assigned default reputation points.
C. Chatter influence is removed from the Contribution section on the Profile page.
D. Default point system and set of reputation levels become available.
Answer: CD
NEW QUESTION 3
Recently, Ursa Major Solar (UMS) decided it no longer wants to utilize Data Categories to control article visibility for its customer portal. UMS's users will need to
be logged in to the portal in order to view any Knowledge articles.
Outside of Data Categories, what is another way UMS can control Knowledge article visibility?
A. Permission Sets
B. Branding Sets
C. Sharing Rules
D. Audience Targeting
Answer: A
NEW QUESTION 4
Universal Containers (CU) has been using Salesforce to manage its sales and service processes. UC also an Experience Cloud site to interact with its customers.
UC has now acquired Cloud Kicks (CK) Retail to grow its business, CK also uses Salesforce and a self-service site built on the experience Cloud to allow its
customers to log support requests. UC now wants its customers to be able to use CK’s self-service site so they can have a more integrated experience.
What should an Experience Cloud consultant recommend so that UC’s can log in to CK;s site?
A. Create separate user account for UC customer in CK’s Experience Cloud site, since SSO cannot be established between two Experience Cloud sites.
B. Use a third-party identity provider to establish SSO between the two Experience Cloud sites, since Salesforce can only be used as a service provider.
C. Establish SSO between the two Experience Cloud sites by using one org as an identity provider and the other org as a service.
D. Create custom Apex handlers using login method from site class to sign in users from one community to the other.
Answer: C
NEW QUESTION 5
What are two Salesforce recommendations for setting up partner roles in large orgs? Choose 2 answers
A. Create partner roles in the same branch in your Role Hierarchy.

B. Create partner roles in a separate branch in your Role Hierarchy.
C. Grant partner users access to the partner account using a Sharing Rule,
D. Reduce the number of roles to one to improve system performance.
Answer: BC
NEW QUESTION 6
Insightopia is planning to create a high-performance site for its partners. The Home page will feature multiple custom component that will provide insights and
trends along with near real-time updates.\Which template should Insightopia consider for its site?
A. Partner Central
B. Customer Account Portal
C. Build Your Own (LWR)
D. Help Center
Answer: C
NEW QUESTION 7
Dreamscape Flowers recently launched three Experience Cloud sites for North America, Europe, and Asia Pacific regions. The Community managers have
installed the Salesforce Communities Management package and are getting useful insights on adoption and engagement.
During the Community managers’ weekly meeting, the Community manager for Europe mentioned that the preconfigured Insights reports cannot be used for their
Experience Cloud site.

What is the reason for this issue?
A. The Community manager for Europe does not have System Administrator privileges.
B. The preconfigured Insights reports need to be modified to meet GDPR requirements.
C. The Experience Cloud site for Europe is not using Chatter which is needed to use the preconfigured Insights reports.
D. The Experience Cloud site for Europe has more than a million users.
Answer: AB
NEW QUESTION 8
Get Cloudy Consulting wants to leverage Metadata API for migrating changes between environments. What are the three key features of Metadata API?
Metadata API might require manual migration for changes that involve unsupported settings and features.
A. Metadata API is ideal when multiple work streams are involved.

B. Metadata API can be used programmatically as well as declaratively.
C. Metadata API is ideal for when the changes are complex.
D. Metadata API supports migrating all Communicates settings and features.
Answer: ABD
NEW QUESTION 9
Dreamscape Flowers (DF) has a community for its flower growers. DF now wants to create communities for its franchisee network as well as direct B2C customers
as part of a company-wide digital transformation. Other subsidiaries of DF are also undergoing digital transformation and are interested in setting up similar
communities based on DF's approach.
In what two ways can Lightning Bolt help DF accomplish this? Choose 2 answers
A. Lightning Bolts can be distributed and reused.

B. Lightning Bolts can help reduce implementation time.
C. Lightning Bolts can help minimize licensing and provisioning cost.
D. Lightning Bolts can help organize, manage, and reuse digital content.
Answer: BC
NEW QUESTION 10
Universal Containers is planning to build a community where customers will be able to view Knowledge articles and chat live with a support agent.
What should the administrator use to configure the chat functionality?
A. Experience Builder and Chatter

B. Service Console and Service Channel
C. Chat Agent Guided Setup Flow and Service Console
D. Service Channel and Chatter
Answer: C
NEW QUESTION 10
hat are three best practices when configuring self-registration for an Experience Cloud site? Choose 3 answers
A. Assign a cloned standard site profile as the default for self-registration.

B. Use a restrictive default profile to begin with.
C. Create a separate profile for your self-service site and your partner portal.
D. Assign the standard site profile as the default for self-registration.
E. Use the same profile for your self-service site and your partner portal.
Answer: ABC
NEW QUESTION 15
Northern Trail Outfitters (NTO) is evaluating Experience Cloud for creating an onboarding app for new hires. Which two things should NTO consider when creating
the onboarding app? Calculator
Choose 2 answers
A. Experience Cloud cannot be used for employee apps.

B. Not all Chatter posts inside Chatter groups within the employee app will be available in the main org.
C. Employee apps are only available in Unlimited Edition.
D. Chatter posts related to a record will be available in the employee app as well as the main org.
Answer: CD
NEW QUESTION 16
A consultant is asked to set up a new experience using the Customer service template. The articles from an existing knowledge base must be exposed in the new
site.
What are the two ways the consultant should associate the articles with topics? Choose 2 answers
A. Select the appropriate topics on the Knowledge tab within Lightning Experience.
B. Allow guest users to tag displayed articles with relevant topics on a public page.
C. Establish automatic topic assignment of topics to specified data categories within WorkSpaces.
D. Manually add one or more topics to each article within Workspaces.

Answer: CD
NEW QUESTION 17
Ursa Major Solar would like its Experience Cloud site’s guest users to benefit from the suggestions that come from autocomplete on search terms.
How should the administrator configure this?
A. Use the Developer Console to add code to allow for autocomplete functionality.
B. In Salesforce Setup, type "support settings” in the quick find bo
C. Under the Autocomplete header, select the objects to appear in autocomplete for guest users.
D. In the Search component property editor, open the Autocomplete section and click desired objects to appear in autocomplet
E. Select "publicly available".
F. In the Hero component property editor, open the Search Results section and click desired objects to appear in autocomplet
G. Select "publicly available”.
Answer: C
NEW QUESTION 19
Get Cloudy Consulting wants to leverage Experience Bundle for making updates to its community. What are the two key features of experienceBundle?
Choose 2 answers
A. ExperinceBundle allows us to programmatically edit any community but using Experience Builder.
B. ExperienceBundle enables Creating experiencing across orgs.
C. ExperimentBundle provides editable community metadata in a human-readable format.
D. ExperienceBundle provides editable community metadata in a human-readable format.
Answer: AC
NEW QUESTION 24
Cloud Kicks (CK) is about to launch a public site and is expecting very high traffic in certain regions. CK will be using Content Delivery Network (CDN).
What should CK consider during the go-live phase to prevent usability issues?
A. CK should provision and activate CDN in those regions where traffic is high.
B. CK should provision CDN in those regions where traffic is high and activate CDN where traffic is low.
C. CK should provision and activate CDN in those regions where traffic is lo
D. SRS ES?
E. CK should provision CDN in those regions where traffic is low and activate CDN where traffic is high.
Answer: C
NEW QUESTION 29
Universal Container (UC) has a business model that involves B2C as well B2B customers. A group of B2B customers has recently signed a contract with UC that
would allow them to start working with the UC Support team in resolving low-severity B2C customer issues.
How should UC use Experience Cloud to accomplish this goal?
A. Create a digital experience for B2C customers and B2B customers, and use the internal CRM app for employees.
B. Create a single digital experience for B2C customers, B2B customers, and employees.
C. Create a digital experience for B2B customers, a partner portal for B2B customers, and use the internal CRM org for employees.
D. Create a digital experience for B2C customer and employees, and another one for B2B customers and employees.
Answer: B
NEW QUESTION 30
Universal Containers (UC) is building a new self-service site for its large global customer base. Customers will be posting questions, viewing Knowledge articles,
downloading warranties, opening tickets, and registering their recent purchases. Purchases are stored in a custom object. UC has decided to use Customer
Service template for the experience and Customer Community Plus license for the customers.
Which limitation could cause a potential issue for UC?
A. Customer Service template does not allow downloading documents out-of-the-box.

B. Customer Service template does not allow record pages for custom objects out-of-the-box.
C. Customer Community Plus license does not allow access to custom objects.
D. Customer Community Plus license allows only up to 2 million users per org.
Answer: D
NEW QUESTION 31
Universal Containers (CU) is looking to create a site that supports channel sales, leads distribution, and deal registration.
Which template should UC select?
A. Customer Account Portal

B. Help Center
C. Partner Central
D. Build Your Own
Answer: C
NEW QUESTION 36

What is a prerequisite for creating a user that has a Partner Community license?
A. Select ‘’Enable as Partner’’ in the Experience Workspace.

B. Ensure that the partner user has the ‘’ Enabled as partner’’ permission set.
C. The ‘’Enable as Partner’’ action must be present on the Account page layout.
D. The Enable as Partner’’ action must be present on the User page layout.
Answer: C
NEW QUESTION 37
What are three goals Ursa Major Solar can accomplish with experience Cloud moderation functionality? Choose 3 answers
A. Allow members to remove other member from the Experience site if desired.
B. Track Flagging and moderation activity within the Experience site.
C. Allow members to flag posts comments files, and messages that are inappropriate or spam.
D. Designer specific users as moderators so that they can closely monitor the size.
E. Give members Audience Targeting permissions within the Experience site.
Answer: BCD
NEW QUESTION 40
What accurately sequences the necessary steps to create a partner user from an enabled partner account?
A. 1) Edit the user record to assign the correct role/profil

B. ee2) View the partner account contac
C. Single Book3) Select Manage External User.4) Select Enable Partner User.5) Save.
D. 1) View the partner account contact.2) Select Manage External Use
E. Multiple Books3) Select Enable Partner Account.4) Edit the user record to assign the correct role and profile.5) Save.
F. 1) View the partner account contact.2) Select Manage External User.3) Select Enable Partner User.4) Edit the user record to assign the correct role/profile.5)
Save.
G. 1) Edit the user record to assign the correct role/profile.2) View the partner account contact.3) Select Manage External User.4) Select Enable Partner
Account.5) Save.
Answer: C
NEW QUESTION 44
The mission of No More Homelessness (NMH) is to help every homeless person in the best possible manner through its Experience Cloud site. NMH's site
manager wants to set up search engine optimization (SEQ) to ensure NMH's public Experience Cloud site is visible to search engines.
Which two practices does the site manager need to do to ensure SEO is implemented successfully? Choose 2 answers
A. Check whether a custom robots.txt file to control indexing has been create
B. b
C. Check whether the Experience site is public and activate
D. Pencil & Paper
E. Check whether the SEO Institute has provided the approval for the site with end date.
F. Check whether manual sitemap refresh happens on the last day of every month.
Answer: AB
NEW QUESTION 46
DreamHouse Reality (DR) is switching to a franchise-based business model in order to grow its market share. Franchises as well as properly appraised at DR, will
immediate access to a real estate opportunity in their area as soon, as it crosses a threshold.
What should the Experience Cloud consultant recommend for record sharing?
A. Apex sharing
B. Sharing Set
C. Account Hierarchy
D. Sharing Rule
Answer: D
NEW QUESTION 49
Universal Containers has Contact and Account objects set to Public Read Only for internal users, but an Experience Cloud users is not able to view Contacts and
accounts.
How should you fix this issue?
A. The external sharing model should be updated so that the Account object is private but the Contact object remains public only
B. Sharing rules should be configured open each object to give Read Only access to experience Cloud users.
C. The existing sharing model should be updated to so that the Contact and Account Objects are private, and sharing rules should be configured on each
individual object to give Public Read Only access to Experience Cloud users.
D. The internal sharing model should be updated so that the Contact and Account objects are Public read Only.
Answer: C
NEW QUESTION 54
Universal Containers’ (UC) Salesforce org uses SAML 550 with a third-party identity provider for internal user authentication. UC now wants to extend this
capability for Experience Cloud site users as well.

What should the UC administrator ensure in order to successfully implement SAML 550 for the Experience Cloud site?
A. Register the Experience Cloud site as an Identity Provider in SAML settings.

B. Create a Visualforce page that receives and validates the SAML assertion.
C. Use the site login URL as an endpoint where SAML assertion is made.
D. Create a Connected App with custom attributes before configuring SAML settings.
Answer: C
NEW QUESTION 58
The Salesforce Administrator at Universal Containers (UC) has set up topics. UC is going through a rebranding phase and wants to simplify topics but keep articles
that have been assigned to the topics.
How should the Salesforce Administrator accomplish this?
A. Mark old topics as Inactive and assign articles to the new active topics.
B. Merge similar topics in Content Management.
C. Delete existing topics and assign articles to newly created topics.
D. Keep existing topics and reassign articles to newly created topics.
Answer: B
NEW QUESTION 63
Which two statements regarding data categories are true? Choose 2 answers
A. Child roles cannot see more data categories than their parent rol
B. If the parent role’s visibility changes, the child role’s category visibility is reset to its parent's category visibility.
C. Customer Portal users and partner portal users inherit data category visibility settings of the role assigned to their account (owner) managers by default.
D. When a category is made visible to a user through custom settings or is made visible by default, its child and parent categories are not included.
E. Translated articles will not follow the master article data categor
F. Therefore, translated articles can beassigned to a different data category.
Answer: AB
NEW QUESTION 66
The system administrator at Get Cloudy Consulting is trying to import Customer Portal users to the newly created Experience Cloud. However, the import failed.
What could be two reasons for this failure? Choose 2 answers
A. The portal role record has not been created.

B. The portal profile record has not been created.
C. User records are missin
D. Penal & Pep ore
E. Contact records have not been created.
Answer: AD
NEW QUESTION 70
An administrator for Cloud Kicks wants to create a new partner user for an existing site.
Which step does the administrator need to perform right before providing user details and saving the user record?
A. Click "Manage Partner User” on the Contact detail page, then click “Enable Customer User”.
B. Click "Manage Partner User” on the Account detail page, then click “Enable Partner User”.
C. Click "New" on the User Setup page in Lightning Experience.
D. Click "Manage External User" on the Contact detail page, then click “Enable Partner User”.
Answer: D
NEW QUESTION 74
Ursa Major Solar would like to make an external user an Experience Site Moderator.
What are two of the several moderation permissions available to assign an external user in order for them to be an effective Experience Site Moderator?
Choose 2 answers
A. Access Experience Management

B. Access Sharing Sets
C. Manage Setup
D. Manage Experiences
Answer: AD
NEW QUESTION 79
......

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Welcome to download the Newest 2passeasy Experience-Cloud-Consultant dumps

https://www.2passeasy.com/dumps/Experience-Cloud-Consultant/ (128 New Questions)

Exam Questions Experience-Cloud-Consultant

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A. The Salesforce Administrator is not assigned a role in Salesforce.

A. Create partner roles in the same branch in your Role Hierarchy.

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What is the reason for this issue?

A. Metadata API is ideal when multiple work streams are involved.

A. Lightning Bolts can be distributed and reused.

A. Experience Builder and Chatter

A. Assign a cloned standard site profile as the default for self-registration.

A. Experience Cloud cannot be used for employee apps.

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A. Customer Service template does not allow downloading documents out-of-the-box.

A. Customer Account Portal

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A. Select ‘’Enable as Partner’’ in the Experience Workspace.

A. 1) Edit the user record to assign the correct role/profil

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A. Register the Experience Cloud site as an Identity Provider in SAML settings.

A. The portal role record has not been created.

A. Access Experience Management

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