lOMoARcPSD|13524429

Comprehensive EXAM Reviewer, HRM, JAD, RS, TAD

Preparatory FOR (CHRA)
BSBA Human Resource Development Management (Rizal Technological University)

Studocu is not sponsored or endorsed by any college or university

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COMPREHENSIVE EXAMINATION REVIEWER

INTRODUCTION TO HUMAN RESOURCE

1. A series of actions that aim to achieve the goals of an organization
A: Management
2. When managers use metrics to assess performance and then develop strategies for
corrective action, they are performing the ____ function of the management process.
A: Controlling
3. Claire spends most of her time at work establishing goals for her staff of fifty employees
and developing procedures for various task. I which function of management process
does Claire spend most of her time?
A: Planning
4. Which of the following is not a function of Human Resources Management?
A: Analyze financial reports
5. Wilmer works in the HR department and is in charge of developing the plans for how
people are paid and how the employee benefits program is run. Wilmer is most likely
holding the position of _____?
A: Compensation Manager
6. The HRM function started as a mere administrative function in a business enterprise.
A: True
7. The following are the three product lines of HR, EXCEPT:
A: Welfare Services
8. Personnel activities associated with human resource management most likely include all
of the following EXCEPT:
A: Developing Customer Relationships
9. No one wants to make mistakes, least of all managers. Which of the following is not a
personnel mistake?
A: Experience Low Turnover
10. Human resources managers generally exert ______ within the human resources
department and _____ outside of the human resources department.
A: Line Authority; Staff Authority
11. Which of the following is most likely a line function of the human resource manager?
A: Directing the activities of subordinates in the HR Department
12. An HR generalist at Wilson Manufacturing has been assigned to the sales department to
provide HR management assistance as needed. Which of the following best describes the
structure of the HR services provided at Wilson Manufacturing?
A: Embedded HR Teams

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13. Which of the organization of the human resource function involves dedicated HR
members that assist top management in issues such as developing the personnel aspects
of the company’s long-term strategic plan?
A: Corporate HR Teams
14. ______refers to the tendency of firms to extend their sales, ownership and or
manufacturing to new markets abroad
A: Globalization
15. A term refers to knowledge, skills and abilities of a firm’s workers
A: Human Capital
16. Which management style is suitable for knowledge workers?
A: Empowering
17. It is a systematic planned strategic effort by a company to attract, retain, develop and
motivate highly skilled employees and managers
A: Talent Management
18. What is the term for workforces like those at the company Uber, where freelancers and
independent contractors work when they can on what they want to work on and when
the company needs them?
A: On-Demand Workers
19. The recent trend where in some occupations (such as high-tech) unemployment rates are
low, while in others unemployment rates are still very high and recruiters in many
companies can’t find candidates, while in others there’s a wealth of candidates is called
_____
A: Unbalanced Labor Force
20. Which term refers to exporting jobs to lower-cost locations abroad?
A: Offshoring
21. Evidence-based human resource, management relies on all of the following types of
evidence EXCEPT______
A: Qualitative Opinions
22. Distributed HR is the idea that more and more human resource management task are
now being redistributed from a central HR department to the company’s employees and
line managers.
A: True
23. This type of organization embraces a culture of lifelong learning, enable employees to
continually acquire and share knowledge
A: Learning Organization
24. What are the possible implications of low/poor economic performance for human
resource management?
A: Retrenchment; termination; increase of unemployment rate
25. In what way has technology changed human resources management?
A: Fast Recruitment

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JOB ANALYSIS AND DESIGN

26. Which of the following terms refers to the procedure used to determine the duties
associated with job positions and the characteristics of the people to hire for those
positions?
A: Job Analysis
27. The information resulting from a job analysis is used for writing
A: Job Descriptions
28. All of the following types of information will most likely be collected by a human resources
specialist through a job analysis except
A: Employee Benefits Options
29. A manager uses the information in a job analysis for all of the following except
A: Complying with Labor Regulations
30. Which of the following most likely depends on a job’s required skills, education level,
safety hazards, and degree of responsibility?
A: Job Specification
31. Jennifer, a manager at an engineering firm, has been assigned the task of conducting a
job analysis. What should be Jennifer’s first step in the process?
A: Deciding how the gathered information will be used
32. Which of the following refers to the human requirements needed for a job, such as
education, skills and personality?
A: Job Specifications
33. All of the following requirements are typically addressed in job specifications except
A: Working Conditions
34. Which one of the following indicates the division of work within a firm and the lines of
authority and communication?
A: Organization Chart
35. Which one of the following is an example of business process reengineering?
A: Using computerized systems to combine separate tasks
36. While performing the fifth step of a job analysis, it is essential to confirm the validity of
collected data with the
A: Worker
37. The primary drawback of performing a job analysis regards the____
A: Amount of time a job analysis takes to complete
38. Job___means assigning workers additional same-level activities.
A: Enlargement
39. Which of the following terms refers to systematically moving workers from one job to
another?
A: Job Rotation

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40. Which of the following refers to redesigning jobs in a way that increases the opportunities
for the worker to experience feelings of responsibility, achievement, growth, and
recognition?
A: Job Enrichment
41. Who argued that the best way to motivate workers is to build opportunities for challenge
and achievement into their job via job enrichment?
A: Frederick Herzberg
42. Jack is an employee at a best Western Hotel. Some weeks he works with the catering
group, and other weeks he assists the reservation clerks or the parking attendant. This is
an example of
A: Job Rotation
43. Which method for collecting Job Analysis information is considered best for quantifying
the relative worth of a job for compensation purpose?
A: Position Analysis Questionnaire
44. Jerome, a manager in electronics company, needs to gather job analysis information from
a large number of employees who performs similar work. Which one of the following
would be most appropriate for Jerome?
A: Holding a Group Interviews with a Supervisor
45. For which of the following Job is direct observation NOT a recommended method for
collecting job analysis data?
A: Attorney

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RECRUITMENT AND SELECTION

1. What is the first step in the recruitment and selection process?
A: Deciding what positions to fill
2. Marcus an HR Manager for Samsung, must decide what positions the firms should fill in
the next six months, which means Marcus is currently working on ___
A: Personnel Planning
3. The process of deciding how to fill executive positions at a firm is knowns as ___
A: Succession Planning
4. Which one of the following terms refers to studying a firm’s past employment needs over
period of years to predict future needs?
A: Trend Analysis
5. Newton Building Supplies hopes to generate an extra $4 million in sales next year. A
salesperson traditionally generates $800, 000 in sales each year. Using ratio analysis, how
many new salespeople should Newton hire?
A: 5
6. When a manager needs to determine which current employees are available for
promotion or transfer, they will most likely use ____
A: Skills Inventories
7. All of the following are method used by firms to develop high-potential candidates for
future positions except___
A: Offering Global Assignments
8. Smith Industries is thinking of having another company taking of its customer service. This
is called ____
A: Outsourcing
9. ____ is the process of reducing cost by reducing headcount.
A: Downsizing
10. The following are the possible HR intervention if you have personnel surplus, except:
A: Increase Overtime
11. An employer will most likely use a private employment agency in order to ____
A: Spend more time recruiting applicants
12. Newton Manufacturing is using a private employment agency to recruit individuals for
management positions. As the HR Manager at Newton you need to ensure that applicants
are screened properly, so you should ____
A: Provide the agency with an accurate job description
13. What is an advantage of using employee referral campaigns?
A: Applicants have received realistic job previews
14. Selection tests should be used as supplements to other tools like interviews and
background checks.
A: True

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15. As part of the selection process for a position at UPS, Jacques has been asked to lift
weights and jump rope. Which one of the following is most likely being measured by UPS?
A: Physical Abilities
16. Carlos recently participated in a selection test or a position at Norther Aeronautics. The
test measured Carlos’s finger dexterity and reaction time, so it was most likely a (n) __
test.
A: Motor Ability
17. All of the following are most likely assessed on personality test EXCEPT:
A: Reasoning
18. Which one of the following is the primary reason that firms conduct background
investigations of job applicants?
A: Uncover false information
19. Michelle Simons recently applied for a position with Pfizer Pharmaceuticals. Which
personality traits most likely has the strongest correlation to Michelle’s success as a
pharmaceutical sales representative?
A: Extroversion
20. With the work sampling technique, applicants are ___
A: Tested on their ability to perform several tasks crucial to performing the job of
interest.

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TRAINING AND DEVELOPMENT

1. On Letitia’s first day of work at a software firm, she attended a meeting with the HR
manager and other new employees. Letitia learned about employee benefits packages,
personnel policies and the structure of the company. In which one of the following did
Letitia most likely participate?
A: Employee Orientation
2. Which one of the following is most likely NOT one of the goals of s firm’s employees
orientation program
A: Assisting New Employees in Selecting Best Labor Union
3. Employee training program range from brief, informal introductions to lengthy formal
course.
A: True
4. Hiring highly-skilled employees with great potential eliminates the need to provide
orientation and training.
A: False
5. The method used to give new or present employees the skills they need to perform, their
job are called_____
A: Training
6. ______ identifies the training employees will need to fill future jobs.
A: Strategic Training Needs Analysis
7. What is the first step in the ADDIE training process?
A: Analyzing the Training Need
8. Amy, an accounting supervisor, has been asked to provide training for her subordinates
about new tax laws. In order to motivate the individuals who, attend her training session.
Amy should most likely do all of the following EXCEPT ________
A: Use New Terminology and Technical Concepts
9. Training session to be half day or three-fourths day in length rather than a full day,
because the learning curve goes down late in the day.
A: True
10. Which one of the following most likely occur during the fourth step of the ADDIE training
process?
A: Holding On-The-Job Training Sessions
11. Rebekah was hired soon after graduation and assigned to complete a management
trainee program. She will move to various jobs each month for a nine-month period of
time. Her employer is utilizing the _____form of training.
A: Job Rotation
12. A structured process by which people because skilled workers through a combination of
classroom instruction and on-the-job training is called _________
A: Apprenticeship Training

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13. When job consist of logical sequence of steps and are best taught step-by-step, the most
appropriate training method to use is ______
A: Job Instruction Training
14. It is the delivery of learning and training through digital resources.
A: E-Learning
15. American Airlines uses flight simulators to train pilots about airplane equipment and
salary measures. This is an example of ________
A: Vestibule Training
16. Travel agents at Apollo Travel Services follow a computer program that displays questions
prompts and dialogue boxes with travel policies as the agents enters information about
the consumer’s travel plans. This is an example of a(n)
A: Electronic Performance Support System
17. ______are special software tools that support internet training by helping employers
identify training needs, and to schedule, deliver, assess and manage the online training
itself.
A: Learning Management Systems
18. United Airlines utilizes a checklist of things that pilots should do prior to take-off and
landing. This checklist is an example of a (n)
A: Job Aid
19. Which one of the following terms refers to a teaching method that uses special
collaboration software to enable multiple remote learners to participate in live audio and
visual discussions via a PC or Laptop?
A: Virtual Classroom

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LABOR LAW AND LEGISLATIONS

1. Refers to physical or mental exertion necessary to produce goods or render some
services. It may include the labor force who are employed or those who are able and
willing to work but are temporarily or involuntarily unemployed.
A: Labor
2. Familiar knowledge of application of arts and sciences for practical use or purpose.
A: Skills
3. Covers all forms of physical or mental exertion
A: Work
4. Salaried person working for another who controls or supervises the means, manner or
method of doing the work
A: Employee
5. Refers to self-employed person and those working in the service and under the control of
another; whether employed or unemployed.
A: Worker
6. One for whom employees work for consideration of wages or salaries; may be natural or
juridical; includes any person acting for the interest of the employer
A: Employer
7. Includes all rules of law governing the conditions under which persons may work under the control
of other persons called employers. A set of substantive and procedural laws that prescribe the
principal rights and responsibilities of employers, employees and other industrial participants as
well as the role of government, in employment and related activities so as to institute social
justice.
A: Labor Law
8. A rule of conduct, just, obligatory promulgated by legitimate authority, and of common
observance and benefit.
A: Law
9. A concept under labor law, which mandates capital and labor not to act oppressively against
each other or impair the interest and convenience of the public. The protection to labor clause in
the Constitution is not designated to oppress or destroy capital.
A: Philippine of Non-Oppression
10. A concept under labor law, which involuntary idleness on the part of an employee who is able
and willing to work but could hardly find one.
A: Unemployment
11. A concept under Labor Law, which those who want to work at the prevailing rates of pay are able
to work without undue difficulty.
A: Full Employment Clause
12. A concept under labor law, which except as limited by special laws, an employer is free to regulate,
according to his own discretion and judgment, all aspects of employment
A: Management Prerogative

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13. Prescribes the minimum requirements prescribed by existing laws as to the terms and conditions
of employment affecting wages or monetary benefits, hours of work, costs of living allowances,
and occupational health, safety and welfare of the workers. It is obligatory in nature.
A: Labor Standards Law
14. Defines the status, rights and duties and the institutional mechanisms that govern the individual
and collective interactions of employers, employees or their representatives.
A: Labor Relations Law
15. It is the law that governs the employer-employee relationship while the latter is not at work due
to hazards arising from employment such as retirement, etc.
A: Social Welfare Legislations
16. By operation of law (means, parties cannot deny the existence of________. The agreement will
not be the conclusive fact of the relationship.
A: Yer-Yee Relationship
17. A reason why Yer-Yee Rel is not dependent in compensation
A: Compensation is only secondary to the existence of yer-yee relationship; compensation does
not determine the yer-yee.
18. One of the Four- Fold Test which defines the manner of selection and engagement of the putative
employee
A: Hiring
19. One of the Four- Fold Test which defines the mode of payment of wages
A: Wages
20. One of the Four-Fold Test which defines the presence or absence of the power of dismissal
A: Firing
21. One of the Four-Fold Test which defines the power to control the means and methods by which
the work is to be accomplished
A: Control Test
22. A subordinate alternative test which defines the existing economic conditions between the
parties are used to determine whether employer-employee exist.
A: Economic Test
23. It is a beginning of the first day on which the employee is authorized or required by the employer
to be on duty on the employer's premises or at a prescribed workplace.
A: Commencement of Employment
24. In commencement of Relationship for Government Employees, who governed to those with
original charters?
A: Civil Service Law
25. In commencement of Relationship for Government Employees, who covered to those without
original charters?
A: Labor Law
26. Also known as the <Wage Rationalization Act= which mandates the fixing of the minimum wages
applicable to different industrial sectors, namely, non-agriculture, agriculture plantation, and
non-plantation, cottage/handicraft, and retail/service, depending on the number of workers or
capitalization or annual gross sales in some sectors.
A: Republic Act No. 6727

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27. Refers to farming in all its branches and, among others, includes the cultivation and tillage of the
soil, production, cultivation, growing and harvesting of any agricultural or horticultural
commodities, dairying, raising of livestock or poultry, the culture of fish and other aquatic
products in farms or ponds, and any activities performed by a farmer or on a farm as an incident
to or in conjunction with such farming operations, but does not include the manufacturing and/or
processing of sugar, coconut, abaca, tobacco, pineapple, aquatic or other farm products.
A: Agriculture
28. It is one principally engaged in the sale of goods to end-users for personal or household use. A
retail establishment that regularly engages in wholesale activities loses its retail character.
A: Retail Establishment
29. It is one principally engaged in the sale of service to individuals for their own or household use
and is generally recognized as such.
A: Service Establishment
30. The basis of the minimum wage rates prescribed by law shall be the normal working hours of___
A: 8 Hours a Day
31. _________ are those who are paid every day of the month, including unworked rest days, special
days, and regular holidays. Factor 365 days in a year is used in determining the equivalent monthly
salary of monthly-paid employees.
A: Monthly Paid Employees
32. ________ are those who are paid on the days they actually worked and on unworked regular
holidays.
A: Daily Paid Employees
33. Days in a year is used in determining the equivalent annual and monthly salary of monthly-paid
employees. To compute their Estimated Equivalent Monthly Rate (EEMR),
A: 365 Days
34. It refers to a person or group of persons or to a labor group which, in the guise of a labor
organization supplies workers to an employer, with or without any monetary other consideration
whether in the capacity of an agent of the employer or as an ostensible independent contractor.
It is a case where the labor union becomes merely a recruiter or a labor negotiator and supplier
to companies of employees which becomes a form of labor-only contracting.
A: Cabo System
35. Article 40, LC. . Any alien seeking admission to the Philippines for employment purposes and any
domestic or foreign employer who desires to engage an alien for employment in the Philippines
shall obtain an employment permit from the Department of Labor
A: Employment Permit of Non-Resident Aliens
36. Article 41, LC. After the issuance of an employment permit, the alien shall not transfer to another
job or change his employer without prior approval of the Secretary of Labor.
A: Prohibition against transfer of Employment
37. Subject to renewal upon showing of good cause, the employment permit shall be valid for a
minimum period of 1 year starting from the date of its issuance unless sooner revoked by the
Secretary of DOLE for violation of the provisions of Labor Code.
A: Duration of Employment Permit

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38. Art. 40, LC. The Alien Employment Permit (AEP) is a permit issued to a nonresident alien or foreign
national seeking admission to the Philippines for employment purposes after a determination of
the non-availability of Filipino citizen who is competent, able and willing at the time of application
to perform the services for which the alien is desired.
A: Determination of Non-Availability Filipino
39. It is refers to an arrangement whereby a principal agrees to farm out to a contractor the
performance or completion of a specific job or work within a definite or redetermined period,
regardless of whether such job or work is to be performed or completed within or outside the
premises of the principal.
A: Contracting or Subcontracting
40. The___________hired to perform work farmed out by the principal pursuant to a Service
Agreement
A: Laborer/Employee of the Contractor
41. Any natural or juridical entity who puts out or farms out a job or work to a contractor
A: The Principal/ The Job Provider
42. Any person engaged in legitimate contracting arrangement providing services for a specific job
farmed out by principal under a Service Agreement
A: Contractor/Subcontractor
43. Effect of the existence of Yer-Yee Relationship
A: Principal becomes the Employer of the contracted employee
44. Cycle of Job Contracting
A: Employee > Principal > Contractor (Legal)
45. Cycle of Labor Only Contracting
A: Employee > Contractor > Principal (Illegal)
46. The Limited liability of principal is solidarily liable with contractor only when latter fails to comply
with the requirements as to unpaid wages and other violations
A: Job Contracting
47. Principal was the one who exercises control to workers
A: Labor Only Contracting
48. A legal basis which Labor-Only Contracting, is totally prohibited
A: DOLE DO 174-17, Sec. 5
49. It is a contractor which is owned, managed, or controlled directly or indirectly by the principal or
one where the principal owns/represents any share of stock, and which operates solely or mainly
for the principal.
A: Contracting through In-House Agency
50. Refers to a cooperative which is managed, or controlled directly or indirectly by the principal or
one where the principal or any of its officers owns/represents any equity or interest, and which
operates solely or mainly for the principal
A: Contracting through In-House Agency
51. Contracting out of a job or work by reason of a strike or lockout whether actual or imminent
A: Contracting while on Strike
52. Requiring the contractor’s employees to perform functions which are currently being performed
by the regular employees of the principal
A: Redundancy

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53. Any act of canvassing, enlisting, contracting, transporting, utilizing, hiring or procuring of workers
which includes referrals, contract services, promising or advertising for employment, locally or
abroad, whether for profit or not.
A: Recruitment and Placement
54. Law for Local Recruitment
A: Labor Code
55. Law for Overseas Employment
A: RA 8042 Overseas Migrant Workers Act
56. What do you call the Entities Authorized to Engage in Recruitment and Placement such as POEA,
Private Recruitment entities, Private Employment Agencies, Shipping or manning agents or
representatives, persons or entities authorized by the Secretary of DOLE, Construction
contractors?
A: Public Employment Offices
57. For purposes of this Act, illegal recruitment shall mean any act of canvassing, enlisting,
contracting, transporting, utilizing, hiring or procuring of workers which includes referring,
contract services, promising or advertising for employment abroad, whether for profit or not,
when undertaken by a non-license or non-holder of authority contemplated under Article 13 (f)
of Presidential Decree No. 442, as amended, otherwise known as the Labor Code of the Philippines
A: Section 6, RA 8042
58. Document issued by DOLE authorizing a person or entity to private employment agency
A: License
59. Means a document issued by DOLE authorizing a person or association to engage in recruitment
and placement activities as a private recruitment agency
A: Authority
60. Means any person, corporation or entity which has not been issued a valid license or authority to
engage in recruitment and placement by the Secretary of DOLE, or whose license or authority has
been suspended, revoked or cancelled by the POEA
A: Non-Licensee or Non-Holder of Authority
61. Illegal recruitment committed by a licensee or non-licensee or a holder or holder or non-holder
of authority against one or two persons only
A: Simple Illegal Recruitment
62. Illegal Recruitment committed by a syndicate if carried out by a group of 3 or more persons in
conspiracy or collectively with one another
A: Syndicated Illegal Recruitment
63. Illegal Recruitment committed against 3 or more persons individually or as a group
A: Large Scale Illegal Recruitment
64. The provisions of this Title shall apply to employees in all establishments and undertakings
whether for profit or not, but NOT to government employees, managerial employees, field
personnel, members of the family of the employer who are dependent on him for support,
domestic helpers, persons in the personal service of another, and workers who are paid by results
as determined by the Secretary of Labor in appropriate regulations.
A: Article 82

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65. Refer to those whose primary duty consists of the management of the establishment in which
they are employed or of a department or subdivision thereof, and to other officers or members
of the managerial staff
A: Managerial Employees
66. Rest periods of short duration during working hours shall be counted as hours worked. (Article
84, Labor Code) (5-20 minutes)
A: Brief Rest Period
67. Document issued by DOLE authorizing a person or entity to private employment agency
A: License
68. Means a document issued by DOLE authorizing a person or association to engage in recruitment
and placement activities as a private recruitment agency
A: Authority
69. Means any person, corporation or entity which has not been issued a valid license or authority to
engage in recruitment and placement by the Secretary of DOLE, or whose license or authority has
been suspended, revoked or cancelled by the POEA
A: Non-Licensee or Non-Holder of Authority
70. It is the right not to be removed from one’s job except for a valid reason and through proper
procedure. What it seeks to prevent is the capricious exercise of the power to dismiss by the
employer
A: Security of Tenure
71. Are OFW’s are entitled to Security of Tenure?
A: False
72. Restoration of the employee to the State from which he has been unjustly removed or separated
without lost of seniority rights and other privileges.
A: Reinstatement
73. It is given to employees in instances covered by Just Causes and Authorized causes dismissal. An
employee’s entitlement to separation pay depends on the reason or ground for the termination
of his or her services. It may also be given as financial assistance as act of social justice and as a
benefit granted in the CBA or company policy.
A: Separation Pay
74. A relief given to an employee to compensate him for lost of earnings during the period of his
dismissal. It presupposes illegal termination of the employee.
A: Backwages
75. ALL doubts IN THE IMPLEMENTATION AND INTERPRETATION OF THE PROVISIONS OF THE LABOR
CODE, INCLUDING ITS IMPLEMENTING RULES AND REGULATIONS, SHALL BE RESOLVED IN FAVOR
OF LABOR.
A: Article 4, Labor Code
76. Refer to those whose primary duty consists of the management of the establishment in which
they are employed or of a department or subdivision thereof, and to other officers or members
of the managerial staff
A: Officers and Members of Managerial Staff
77. Those who perform services in the employer’s home which are usually necessary or desirable for
the convenience and enjoyment thereof, or minister to the personal comfort, convenience or
safety of the employer and members of his employer’s household
A: Domestic Servants

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78. The members of the employer dependent upon him for support include husband and wife, parent
and children, their ascendants and descendants, brothers and sister whether full or half blood
A: Members of the Family
79. Payment of this type of worker is determined by the results of the work performed or the number
of hours work in the completion of the job or the time spent in the production
A: Piece Rate Workers
80. Shall refer to non-agricultural employees who regularly perform their duties away from the
principal place of business or branch office of the employer and whose actual hours of work in
the field cannot be determined with reasonable certainty.
A: Field Personnel
81. The Hours Worked
A: Article 84

GOODLUCK EVERYONE
-ALLY

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