Udemy Leadership Mindset Workbook

Workbook
The Leadership
Mindset: 6 Key
Behaviors to Develop
Developing leaders
to build resilient teams
There are plenty of skills you’ll need to acquire throughout
your career as technologies and methodologies shift. But to
succeed as a leader, one adept at guiding your team and company
to success, you’ll need to cultivate your mindset as well.
Use this workbook — or share it with leaders in your

organization — to practice and grow six behavior traits
essential for today’s leaders.
The Leadership Mindset: 6 Key Behaviors to Develop 2

Behavior 1 2 3 4 5 6
1 Recognizing
limitations
Successful managers embrace vulnerability and admit when they

don’t know something. They get comfortable asking questions,
earning, and building up a network that supports them.
Get growing and find opportunities to face your unknowns
Schedule coffee talks with industry peers: Build

a network you can learn from by reaching out to
people whose career paths interest you or who have
worked on projects you admire. Be curious in these
conversations to uncover new perspectives from
those who’ve already walked your path or faced
situations you haven’t yet seen.
Mentor someone in your organization: Growth

doesn’t only happen when talking to people in senior
roles. Mentoring junior employees will help you
reframe company challenges and strengthen your
leadership skills in a more casual setting.
Join a community in your industry: While industry

organizations often host meetups, many companies
also offer online communities for customers and
professionals to gather, learn from each other, and
even commiserate on common problems. Find these
communities by checking the websites and social
media channels of companies in your industry.

2 Self-
confidence
Even accomplished leaders have moments of imposter syndrome

when they question their abilities or feel like a fraud. That fear
doesn’t have to hinder your day-to-day performance if you take
steps to boost your confidence.
Get growing and use these tips to build your

self-confidence
Separate fears from facts: On a piece of paper, list the

doubts you have about your leadership abilities. Then, next
to those fears, write the truth without letting your doubts
creep in. Friends, colleagues, and family members are
excellent sources of facts about yourself if you get stuck.
Reframe self-doubt: Another trick to shifting your thinking

is turning questions into statements, according to growth
mindset instructor Diane Flynn. Rather than asking: “Am I
good enough? Do I deserve to be here?” Say, “I am good
enough. I deserve to be here.” If you don’t feel you’re very
good at something you’re still learning, If you find yourself
saying that you’re not very good at something you’re still
learning, add the word “yet” to the statement.
Practice public speaking: Sign up for a public

speaking course or workshop to build confidence in your
communication skills, which will carry over into your overall
leadership confidence. The exercises used in these classes
will help you better convey confidence while speaking to
your team, even if you don’t always feel it.

3 Progress over
perfection
Leaders, especially new leaders, may feel pressure to achieve perfection to

prove themselves. But this fixed mindset may block your team from reaching
project finish lines and slow your company’s path to success. To lead, you
must understand that growth sometimes comes with failure.
Get growing and embrace the learning moments
Look on the bright side: When that f-word creeps

into your mind, reframe the “failure” as a reward for
stepping up to something new. As long as you’ve
learned from it, you haven’t failed.
Take a bow: Celebrate the moments of failure by

borrowing from the improv world, where actors
take a “failure bow” when something doesn’t work.
Encourage your team to join you in this bow when
a project hasn’t gone exactly as planned.
Test and iterate: Remember that there are always

opportunities to iterate. You’ll never understand how
your customers will use a product or engage with
a campaign if you don’t ship it!
Thomas Edison famously said, “I haven’t failed.

I’ve just found 10,000 ways that won’t work.”
Reimagining Leadership
TheDevelopment
Leadership Mindset:
for a Multi-Generational
6 Key Behaviors to
Workforce
Develop 5
4 Get
sh*t done
Leaders have no time to get stumped by problems — they have

to find ways to help their teams get it done. To unlock barriers
your team faces, you need to get comfortable deciding on
processes, tools, and resources.
Get growing and get sh*t done with these tips
• Unlock team barriers: Work with your team to understand

their day-to-day tasks and how they relate to broader goals.
Can you increase productivity by making a few tweaks to
current processes (or removing them completely)?
• Don’t be afraid to plot a new course: Recognize that what

got you to Point A won’t get you to Point B. A “get it done”
mentality means picking up new tools and frameworks as
needed. Taking the time to reconsider tools may uncover
future opportunities for your team.
• Focus on systems, not tasks: Instead of finding one-

off or short-term solutions, take care to solve problems
in a sustainable and scalable way. This may sound
counterintuitive to getting sh*t done, but it will allow
for exponential growth in the long run.

5 Trust
in the team
Eventually, in your leadership career, you’ll likely manage people

who are more knowledgeable in their specific field than you
are. This situation requires a mental shift — you must learn to
trust your teams and make yourself a facilitator rather than a
bottleneck. Successful leaders give their teams the space to
experiment and work independently.
Get growing and build trust in your team
Delegate, delegate, delegate: This is an essential

skill that will help your employees grow in their
careers and allow you to accomplish everything that
came to mind when reading the “Get sh*t done”
section. Learn from peers or industry leaders about
their tips for effective delegation.
Use their preferred communication styles:

To help your employees feel supported but
not micromanaged, ask about their preferred
communication styles. Do daily status updates help
them feel on track or like they’re being watched?
Are weekly updates enough for you both to feel like
projects are moving along?
Celebrate their wins: Empower and motivate

your team by stepping back from the limelight and
celebrating them. Show humility by acknowledging
their hard work — whether in a team meeting, via
personal email, or in front of the entire company.

6 Self-
awareness
Self-awareness is an essential management mindset and requires

having a clear understanding of your strengths and weaknesses.
A high-performing leader makes space for the uncomfortable,
even when that’s through honest self or peer assessments.
Get growing and develop your self-awareness
Create a feedback loop: Ask for feedback from your

manager, peers, or direct reports about your performance in
specific situations. Make time to reflect on that feedback and
plan for how you can improve in those situations in the future.
Don’t just hear, listen: Embrace active listening in

meetings by making eye contact with the speaker, if
possible, and not interrupting. Successful leaders listen,
knowing that it’s vital for employee engagement to feel
seen and heard, not talked over.
Pause and reflect often: Develop a mindfulness practice.

Whether it’s a guided meditation, breathing exercises, or
journaling, building mindfulness into your day will help you
bring your best self to work.

Strong leaders build
long-lasting teams
Leaders are role models for employees’ behavior and
performance. The leadership behaviors commonly called
“soft skills” described in this worksheet are critical for building
a thriving company culture and positive employee experience.
Those who develop these traits create a psychologically safe
workplace where the workforce’s turnover intent is low.
There’s no one-size-fits-all leadership development program

that can address your company’s unique challenges and
opportunities. Unlock leaders’ full potential with a training
program customized to their needs. Get in touch with our
leadership development experts today to start building
a leadership training strategy tailored to your company.

About
Udemy Business
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employees do whatever comes next — whether that’s tackling
the next project, learningva new skill, or mastering a role.
We offer a learner-first approach that delivers an engaging
experience personalized to an individual’s interests and needs.
Our content covers key business and technical topics ranging
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stress management, and more. In addition to a curated content
collection for professional and personal growth, organizations
can hostvand distribute their own proprietary content on Udemy.
Leading organizations including Eventbrite, Adidas, Booking.
com, Pinterest, and HSBC choose Udemy Business as their
strategic learning partner to upskill their workforce
and move skills forward.
Learn more at business.udemy.com

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Workbook

Use this workbook — or share it with leaders in your

The Leadership Mindset: 6 Key Behaviors to Develop 2

Successful managers embrace vulnerability and admit when they

Get growing and find opportunities to face your unknowns

Schedule coffee talks with industry peers: Build

Mentor someone in your organization: Growth

Join a community in your industry: While industry

The Leadership Mindset: 6 Key Behaviors to Develop 3

Even accomplished leaders have moments of imposter syndrome

Get growing and use these tips to build your

Separate fears from facts: On a piece of paper, list the

Reframe self-doubt: Another trick to shifting your thinking

Practice public speaking: Sign up for a public

The Leadership Mindset: 6 Key Behaviors to Develop 4

Leaders, especially new leaders, may feel pressure to achieve perfection to

Get growing and embrace the learning moments

Look on the bright side: When that f-word creeps

Take a bow: Celebrate the moments of failure by

Test and iterate: Remember that there are always

Thomas Edison famously said, “I haven’t failed.

Leaders have no time to get stumped by problems — they have

Get growing and get sh*t done with these tips

• Unlock team barriers: Work with your team to understand

• Don’t be afraid to plot a new course: Recognize that what

• Focus on systems, not tasks: Instead of finding one-

The Leadership Mindset: 6 Key Behaviors to Develop 6

Eventually, in your leadership career, you’ll likely manage people

Get growing and build trust in your team

Delegate, delegate, delegate: This is an essential

Use their preferred communication styles:

Celebrate their wins: Empower and motivate

The Leadership Mindset: 6 Key Behaviors to Develop 7

Self-awareness is an essential management mindset and requires

Get growing and develop your self-awareness

Create a feedback loop: Ask for feedback from your

Don’t just hear, listen: Embrace active listening in

Pause and reflect often: Develop a mindfulness practice.

The Leadership Mindset: 6 Key Behaviors to Develop 8

There’s no one-size-fits-all leadership development program

The Leadership Mindset: 6 Key Behaviors to Develop 9

Learn more at business.udemy.com

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