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Qualification Pack

Warehouse Binner
QP Code: LSC/Q2105

Version: 2.0

NSQF Level: 3

Logistics Skill Council || No.476, Temple Tower, Ground Floor, Anna Salai, Nandhanam
Chennai - 600035

Logistics Skill Council 1


Qualification Pack

Contents
LSC/Q2105: Warehouse Binner ............................................................................................................ 3
Brief Job Description ...................................................................................................................... 3
Applicable National Occupational Standards (NOS) ............................................................................. 3
Compulsory NOS ........................................................................................................................... 3
Qualification Pack (QP) Parameters .............................................................................................. 3
LSC/N2101: Prepare For Binning .......................................................................................................... 5
LSC/N2102: Perform Binning Activities .............................................................................................. 11
LSC/N2103: Perform Post-Binning Activities ....................................................................................... 17
LSC/N2104: To Carry Out Housekeeping ............................................................................................ 23
Assessment Guidelines and Weightage ............................................................................................. 28
Assessment Guidelines ............................................................................................................... 28
Assessment Weightage ............................................................................................................... 29
Acronyms ........................................................................................................................................... 30
Glossary ............................................................................................................................................. 31

Logistics Skill Council 2


Qualification Pack

LSC/Q2105: Warehouse Binner

Brief Job Description

Warehouse Binner in the Logistics industry is also known as Binner, Floor Staff, Warehouse Associate.
Individuals in this role need to bin items to put away into storage. Individuals are responsible for binning
items according to an inventory list. Additional responsibilities could at times include moving cargo, re-
packaging items and documenting cargo that has been moved. The difference in tasks performed under
the Binner role thus varies according to the volume of operations, however the core function of the role is
to bin items and put away into storage .

Personal Attributes

This job requires the individual to work well with his/her team and achieve joint goals. The individual must
be able to prioritize and execute tasks within scheduled time limits. The individual should be able to
maintain high concentration levels throughout his/her shift.

Applicable National Occupational Standards (NOS)

Compulsory NOS:

1. LSC/N2101: Prepare For Binning

2. LSC/N2102: Perform Binning Activities

3. LSC/N2103: Perform Post-Binning Activities

4. LSC/N2104: To Carry Out Housekeeping

Qualification Pack (QP) Parameters

Sector Logistics

Sub-Sector Warehousing (Storage & Packaging)

Occupation Storage

Country India

NSQF Level 3

Aligned to NCO/ISCO/ISIC Code NCO-2004/413.00

Logistics Skill Council 3


Qualification Pack

10th Class
OR
8th Class (+ 2 years of ITI)
OR
Minimum Educational Qualification & 8th Class (+ 1 year of ITI) with 1 Year of
Experience experience relevant experience
OR
Certificate-NSQF (Loader/ Unloader - level 2/
Kitting and Labelling Executive - level 2) with
2 Years of experience relevant experience

Minimum Level of Education for Training in


School

Pre-Requisite License or Training Trained in Binning Techniques

Minimum Job Entry Age 18 Years

Last Reviewed On NA

Next Review Date NA

NSQC Approval Date

Version 2.0

Logistics Skill Council 4


Qualification Pack

LSC/N2101: Prepare For Binning

Description

This OS unit is about preparing for binning inbound packages

Scope

The unit/ task covers the following:

Receive all packages in the receiving bay


Check received packages for errors
Pre-pack packages before storing
Safety, Security and Maintenance Aspects

Elements and Performance Criteria

Receive all packages in the receiving bay


To be competent, the user/individual on the job must be able to:
PC1. obtain shift schedule and relevant inward documents(inbound lists, inventory log etc.) from
supervisor/team lead
PC2. verify unloaded items against the inward documents and sign off the items as received
PC3. prepare report on quality, schedule variances if any
PC4. obtain binning list once grn has been generated from the data entry operator(DEO)/system
executive
PC5. in case location is not specified in the system, obtain list of items that need to be binned and
locate appropriate/available storage bays for carrying out binning
Check received packages for errors
To be competent, the user/individual on the job must be able to:
PC6. identify if there are any discrepancies such as damaged/misplaced items in thereceived load
PC7. notify supervisor of any damages for potential fixes /issues
PC8. notify administration/supervisor for any additional orders that need to be placed to replace
misplaced/irrepairable damaged items
Pre-pack goods if required
To be competent, the user/individual on the job must be able to:
PC9. identify items that require further/pre-packing
PC10. hand over goods to specialized packer if required
PC11. ensure goods have been packed as required and if preservatives (if required) have been
applied
PC12. label package accordingly with details such as package number, inventory id etc. if required
Safety, Security and Maintenance
To be competent, the user/individual on the job must be able to:
PC13. comply with safety regulations and procedures in case of fire hazards, biohazards, etc.
PC14. wear all safety equipment including protective gear, helmets etc
PC15. follow organization procedures with respect to security, materials handling and accidents

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Qualification Pack

PC16. maintain distance between all on the floor personnel and stay within areas allotted for
warehouse personnel
PC17. park or handover pallet trolleys/carts in case of shift breaks to authorized personnel
PC18. adhere to security regulations of the company
PC19. comply with health and safety regulations and procedures in case of fire, chemical hazards,
bio-hazards, etc

Knowledge and Understanding (KU)

The individual on the job needs to know and understand:

KU1. stock recording systems and procedures


KU2. knowledge of organizational procedures
KU3. role and responsibilities of colleagues on the shop floor
KU4. procedures for dealing with loss or damage to goods
KU5. risk and impact of not following defined procedures/work instructions
KU6. nature and characteristics of goods being binned
KU7. knowledge of all storage areas in the warehouse
KU8. knowledge of client and products handled
KU9. knowledge of all relevant legal, safety and security procedures implications of poor
individual and team performance
KU10. knowledge of types of products
KU11. knowledge of binning methods that can be used for different types of storage situations
KU12. knowledge of scanning products using technology/ equipment available
KU13. types of workplace hazards that one can encounter on the job
KU14. knowledge of stock recording systems
KU15. types of equipment available for binning goods
KU16. knowledge of types of goods being handled or moved
KU17. knowledge of relevant organizational documents including inward documents/ lists, goods
receipt note, binning lists etc
KU18. the nature and characteristics of goods being handled

Generic Skills (GS)

User/individual on the job needs to know how to:

GS1. fill in appropriate forms and documents


GS2. write/re-write labels in case required
GS3. fill in appropriate forms for inventory received, accidents/damages
GS4. read labels and understand the codes as per company procedures
GS5. read and understand handling instructions/labels such as fragile or heavy
GS6. read and understand companys safety and operating signs on the shop floor
GS7. read inventory list and task schedule and understand the codes as per company
manuals/operating procedure

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Qualification Pack

GS8. communicate clearly with supervisors and peers


GS9. provide advice and guidance to peers and juniors
GS10. determine items that are damaged/require replacement
GS11. adjust according to volume, capacity and manpower needs during peak and non-peak hours
GS12. prioritize and execute tasks within the scheduled time limits
GS13. suggest methods to improve efficiency of binning process
GS14. identify errors/damages during binning process
GS15. identify solutions for minor issues that delay the binning process
GS16. ability to identify products required to be binned
GS17. ability to assess the products that require further packing
GS18. basic mathematical operations such as addition, subtraction, multiplication and division
GS19. ability to concentrate on task at hand and complete it without errors
GS20. maintain integrity with respect to company property and time
GS21. communicate with people in a form and manner and using language that is open and
respectful
GS22. resolve any difficulties in relationships with colleagues or get help from an appropriate
person, in a way that preserves goodwill and trust
GS23. take responsibility for completing ones own work assignment
GS24. take initiative to enhance/learn skills in ones area of work
GS25. learn from experience in a range of settings and scenarios
GS26. reflect and act upon ones learning
GS27. be open to new ideas and ways of doing things
GS28. develop personal goals in alignment with organization and work towards achieving set
targets
GS29. avoid absenteeism
GS30. act objectively, rather than impulsively or emotionally when faced with difficult/stressful or
emotional situations
GS31. work in a disciplined environment
GS32. be punctual

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Qualification Pack

Assessment Criteria

Theory Practical Project Viva


Assessment Criteria for Outcomes
Marks Marks Marks Marks

Receive all packages in the receiving bay 10 25 - -

PC1. obtain shift schedule and relevant inward


documents(inbound lists, inventory log etc.) from 2 3 - -
supervisor/team lead

PC2. verify unloaded items against the inward


2 3 - -
documents and sign off the items as received

PC3. prepare report on quality, schedule variances


2 8 - -
if any

PC4. obtain binning list once grn has been


generated from the data entry 1 4 - -
operator(DEO)/system executive

PC5. in case location is not specified in the system,


obtain list of items that need to be binned and
3 7 - -
locate appropriate/available storage bays for
carrying out binning

Check received packages for errors 4 11 - -

PC6. identify if there are any discrepancies such as


2 3 - -
damaged/misplaced items in thereceived load

PC7. notify supervisor of any damages for potential


1 4 - -
fixes /issues

PC8. notify administration/supervisor for any


additional orders that need to be placed to replace 1 4 - -
misplaced/irrepairable damaged items

Pre-pack goods if required 3 17 - -

PC9. identify items that require further/pre-packing 1 4 - -

PC10. hand over goods to specialized packer if


- 5 - -
required

PC11. ensure goods have been packed as required


1 4 - -
and if preservatives (if required) have been applied

PC12. label package accordingly with details such


1 4 - -
as package number, inventory id etc. if required

Safety, Security and Maintenance 13 17 - -

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Qualification Pack

Theory Practical Project Viva


Assessment Criteria for Outcomes
Marks Marks Marks Marks

PC13. comply with safety regulations and


5 5 - -
procedures in case of fire hazards, biohazards, etc.

PC14. wear all safety equipment including


2 3 - -
protective gear, helmets etc

PC15. follow organization procedures with respect


2 3 - -
to security, materials handling and accidents

PC16. maintain distance between all on the floor


personnel and stay within areas allotted for 2 3 - -
warehouse personnel

PC17. park or handover pallet trolleys/carts in case


2 3 - -
of shift breaks to authorized personnel

PC18. adhere to security regulations of the


- - - -
company

PC19. comply with health and safety regulations


and procedures in case of fire, chemical hazards, - - - -
bio-hazards, etc

NOS Total 30 70 - -

Logistics Skill Council 9


Qualification Pack

National Occupational Standards (NOS) Parameters

NOS Code LSC/N2101

NOS Name Prepare For Binning

Sector Logistics

Sub-Sector Warehousing (Storage & Packaging)

Occupation Storage

NSQF Level 3

Credits TBD

Version 1.0

Last Reviewed Date 16/12/2014

Next Review Date 31/03/2022

NSQC Clearance Date 19/05/2015

Logistics Skill Council 10


Qualification Pack

LSC/N2102: Perform Binning Activities

Description

This OS unit is about performing binning of all inbound items

Scope

The unit/ task covers the following:

Locate bay area from which packages are to be moved to storage


Bin products from pick list and store on shelves
Safety, Security and Maintenance Aspects

Elements and Performance Criteria

Locate bay area from which packages are to be moved to storage


To be competent, the user/individual on the job must be able to:
PC1. refer to schedule and inward documents to locate the storage bays/bins for the packages
PC2. in case locations are not defined in the Warehouse Management System (WMS) or the
relevant Enterprise Resource Planning (ERP) software, note down binning location so it may
be shared with the system executive or DEO
PC3. notify supervisor if current location is full and obtain alternate location
PC4. ensure bins/containers/shelves/pallets are clean for binning process
Bin products from pick list and store on shelves
To be competent, the user/individual on the job must be able to:
PC5. check binning list/inward documents obtained and if required collect new pick list for session
PC6. check nature of products (heavy items may require assistance of MHE operator) and
determine method of binning
PC7. check if goods require any further pre-packing and hand over the same to packer and collect
once packing completed
PC8. collect pallet trolley if required or request assistance of available mhe operato
PC9. apply binning methods specified by the organizational procedure for the type of goods and
size of orders using equipment required and cover all items on pick list.
PC10. place the goods into the appropriate containers or onto pallets
PC11. incase storage location has been changed due to overflow, inform supervisor once binning
has been completed to ensure the accurate location is updated into the system
Safety, Security and Maintenance
To be competent, the user/individual on the job must be able to:
PC12. comply with safety regulations and procedures in case of fire hazards, biohazards, etc.
PC13. wear all safety equipment including protective gear, helmets etc
PC14. follow organization procedures with respect to security, materials handling and accidents
PC15. maintain distance between all on the floor personnel and stay within areas allotted for
warehouse personnel
PC16. park or handover pallet trolleys/carts in case of shift breaks to authorized personnel

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Qualification Pack

PC17. adhere to security regulations of the companycomply with health and safety regulations and
procedures in case of fire, chemical hazards, bio-hazards, etc

Knowledge and Understanding (KU)

The individual on the job needs to know and understand:

KU1. stock recording systems and procedures


KU2. knowledge of organizational procedures
KU3. role and responsibilities of colleagues on the shop floor
KU4. procedures for dealing with loss or damage to goods
KU5. risk and impact of not following defined procedures/work instructions
KU6. nature and characteristics of goods being binned
KU7. knowledge of all storage areas in the warehouse
KU8. knowledge of client and products handled
KU9. knowledge of all relevant legal, safety and security procedures implications of poor
individual and team performance
KU10. knowledge of types of products
KU11. knowledge of binning methods that can be used for different types of storage situations
KU12. types of workplace hazards that one can encounter on the job
KU13. knowledge of stock recording systems
KU14. types of equipment available for binning goods
KU15. knowledge of types of goods being handled or moved
KU16. knowledge of relevant organizational documents including inbound lists, goods receipt note,
binning lists etcthe nature and characteristics of goods being handled

Generic Skills (GS)

User/individual on the job needs to know how to:

GS1. fill in appropriate forms and documents


GS2. write/re-write labels in case required
GS3. fill in appropriate forms for inventory received, accidents/damages
GS4. read labels and understand the codes as per company procedures
GS5. read and understand handling instructions/labels such as fragile or heavy
GS6. read and understand companys safety and operating signs on the shop floor
GS7. read inventory list and task schedule and understand the codes as per company
manuals/operating procedure
GS8. communicate clearly with supervisors and peers
GS9. provide advice and guidance to peers and juniors
GS10. determine items that are damaged/require replacement
GS11. adjust according to volume, capacity and manpower needs during peak and non-peak hours
GS12. prioritize and execute tasks within the scheduled time limits

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Qualification Pack

GS13. suggest methods to improve efficiency of binning process


GS14. identify errors/damages during binning process
GS15. identify solutions for minor issues that delay the binning process
GS16. ability to identify products required to be binned
GS17. ability to assess the products that require further packing
GS18. basic mathematical operations such as addition, subtraction, multiplication and division
GS19. ability to concentrate on task at hand and complete it without errors
GS20. maintain integrity with respect to company property and time
GS21. communicate with people in a form and manner and using language that is open and
respectful
GS22. resolve any difficulties in relationships with colleagues or get help from an appropriate
person, in a way that preserves goodwill and trust
GS23. take responsibility for completing ones own work assignment
GS24. take initiative to enhance/learn skills in ones area of work
GS25. learn from experience in a range of settings and scenarios
GS26. reflect and act upon ones learning
GS27. be open to new ideas and ways of doing things
GS28. develop personal goals in alignment with organization and work towards achieving set
targets
GS29. avoid absenteeism
GS30. act objectively, rather than impulsively or emotionally when faced with difficult/stressful or
emotional situations
GS31. work in a disciplined environment
GS32. be punctual

Logistics Skill Council 13


Qualification Pack

Assessment Criteria

Theory Practical Project Viva


Assessment Criteria for Outcomes
Marks Marks Marks Marks

Locate bay area from which packages are to be moved


5 15 - -
to storage

PC1. refer to schedule and inward documents to


2 3 - -
locate the storage bays/bins for the packages

PC2. in case locations are not defined in the


Warehouse Management System (WMS) or the
relevant Enterprise Resource Planning (ERP) 1 4 - -
software, note down binning location so it may be
shared with the system executive or DEO

PC3. notify supervisor if current location is full and


1 4 - -
obtain alternate location

PC4. ensure bins/containers/shelves/pallets are clean


1 4 - -
for binning process

Bin products from pick list and store on shelves 12 38 - -

PC5. check binning list/inward documents obtained


3 7 - -
and if required collect new pick list for session

PC6. check nature of products (heavy items may


require assistance of MHE operator) and determine 1 4 - -
method of binning

PC7. check if goods require any further pre-packing


and hand over the same to packer and collect once 1 4 - -
packing completed

PC8. collect pallet trolley if required or request


1 4 - -
assistance of available mhe operato

PC9. apply binning methods specified by the


organizational procedure for the type of goods and
3 7 - -
size of orders using equipment required and cover
all items on pick list.

PC10. place the goods into the appropriate


2 8 - -
containers or onto pallets

PC11. incase storage location has been changed due


to overflow, inform supervisor once binning has been
1 4 - -
completed to ensure the accurate location is
updated into the system

Logistics Skill Council 14


Qualification Pack

Theory Practical Project Viva


Assessment Criteria for Outcomes
Marks Marks Marks Marks

Safety, Security and Maintenance 13 17 - -

PC12. comply with safety regulations and procedures


5 5 - -
in case of fire hazards, biohazards, etc.

PC13. wear all safety equipment including protective


2 3 - -
gear, helmets etc

PC14. follow organization procedures with respect to


2 3 - -
security, materials handling and accidents

PC15. maintain distance between all on the floor


personnel and stay within areas allotted for 2 3 - -
warehouse personnel

PC16. park or handover pallet trolleys/carts in case


- - - -
of shift breaks to authorized personnel

PC17. adhere to security regulations of the


companycomply with health and safety regulations
2 3 - -
and procedures in case of fire, chemical hazards,
bio-hazards, etc

NOS Total 30 70 - -

Logistics Skill Council 15


Qualification Pack

National Occupational Standards (NOS) Parameters

NOS Code LSC/N2102

NOS Name Perform Binning Activities

Sector Logistics

Sub-Sector Warehousing (Storage & Packaging)

Occupation Storage

NSQF Level 3

Credits TBD

Version 1.0

Last Reviewed Date 16/12/2014

Next Review Date 31/03/2022

NSQC Clearance Date 19/05/2015

Logistics Skill Council 16


Qualification Pack

LSC/N2103: Perform Post-Binning Activities

Description

This OS unit is about performing post binning activities such as documenting undelivered items

Scope

The unit/task covers the following:

Checking binned items for errors


Report status of Inventory binned to supervisor
Safety, Security and Maintenance Aspects

Elements and Performance Criteria

Checking binned items for errors


To be competent, the user/individual on the job must be able to:
PC1. identify if there are any discrepancies such as damaged/misplaced items in the received load
PC2. notify supervisor of any damages for potential fixes
PC3. notify administration for any additional orders that need to be placed to replace
misplaced/irrepairable damaged items
Report status of inventory binned to supervisor
To be competent, the user/individual on the job must be able to:
PC4. report the status of all the inventory
PC5. in case storage location is not specified in the binning list, convey the noted location of
binned items to system executive/data entry operator
PC6. inform supervisor of any difficulties in task or time limits
PC7. report any damages/accidents that occurred during binning and fill out administrative forms
for the same
Safety, Security and Maintenanc
To be competent, the user/individual on the job must be able to:
PC8. comply with safety regulations and procedures in case of fire hazards, biohazards, etc.
PC9. wear all safety equipment including protective gear, helmets etc
PC10. follow organization procedures with respect to security, materials handling and accidents
PC11. maintain distance between all on the floor personnel and stay within areas allotted for
warehouse personnel
PC12. park or handover pallet trolleys/carts in case of shift breaks to authorized personnel
PC13. adhere to security regulations of the companycomply with health and safety regulations and
procedures in case of fire, chemical hazards, bio-hazards, etc

Knowledge and Understanding (KU)

The individual on the job needs to know and understand:

Logistics Skill Council 17


Qualification Pack

KU1. stock recording systems and procedures


KU2. knowledge of organizational procedures
KU3. role and responsibilities of colleagues on the shop floor
KU4. procedures for dealing with loss or damage to goods
KU5. risk and impact of not following defined procedures/work instructions
KU6. nature and characteristics of goods being binned
KU7. knowledge of all storage areas in the warehouse
KU8. knowledge of client and products handled
KU9. knowledge of all relevant legal, safety and security procedures implications of poor
individual and team performance
KU10. knowledge of types of products
KU11. knowledge of binning methods that can be used for different types of storage situations
KU12. types of workplace hazards that one can encounter on the job
KU13. knowledge of stock recording systems
KU14. types of equipment available for binning goods
KU15. knowledge of types of goods being handled or moved
KU16. knowledge of relevant organizational documents including inward documents/ lists, goods
receipt note, binning lists etc
KU17. the nature and characteristics of goods being handled

Generic Skills (GS)

User/individual on the job needs to know how to:

GS1. fill in appropriate forms and documents


GS2. write/re-write labels in case required
GS3. fill in appropriate forms for inventory received, accidents/damages
GS4. read labels and understand the codes as per company procedures
GS5. read and understand handling instructions/labels such as fragile or heavy
GS6. read and understand companys safety and operating signs on the shop floor
GS7. read inventory list and task schedule and understand the codes as per company
manuals/operating procedure
GS8. communicate clearly with supervisors and peers
GS9. provide advice and guidance to peers and juniors
GS10. determine items that are damaged/require replacement
GS11. adjust according to volume, capacity and manpower needs during peak and non-peak hours
GS12. prioritize and execute tasks within the scheduled time limits
GS13. suggest methods to improve efficiency of binning process
GS14. identify errors/damages during binning process
GS15. identify solutions for minor issues that delay the binning process
GS16. ability to identify products required to be binned
GS17. ability to assess the products that require further packing

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Qualification Pack

GS18. basic mathematical operations such as addition, subtraction, multiplication and division
GS19. ability to concentrate on task at hand and complete it without errors
GS20. maintain integrity with respect to company property and time
GS21. communicate with people in a form and manner and using language that is open and
respectful
GS22. resolve any difficulties in relationships with colleagues or get help from an appropriate
person, in a way that preserves goodwill and trust
GS23. take responsibility for completing ones own work assignment
GS24. take initiative to enhance/learn skills in ones area of work
GS25. learn from experience in a range of settings and scenarios
GS26. reflect and act upon ones learning
GS27. be open to new ideas and ways of doing things
GS28. develop personal goals in alignment with organization and work towards achieving set
targets
GS29. avoid absenteeism
GS30. act objectively, rather than impulsively or emotionally when faced with difficult/stressful or
emotional situations
GS31. work in a disciplined environment
GS32. be punctual

Logistics Skill Council 19


Qualification Pack

Assessment Criteria

Theory Practical Project Viva


Assessment Criteria for Outcomes
Marks Marks Marks Marks

Checking binned items for errors 7 23 - -

PC1. identify if there are any discrepancies such


3 7 - -
as damaged/misplaced items in the received load

PC2. notify supervisor of any damages for


2 8 - -
potential fixes

PC3. notify administration for any additional


orders that need to be placed to replace 2 8 - -
misplaced/irrepairable damaged items

Report status of inventory binned to supervisor 10 30 - -

PC4. report the status of all the inventory 2 8 - -

PC5. in case storage location is not specified in


the binning list, convey the noted location of
3 7 - -
binned items to system executive/data entry
operator

PC6. inform supervisor of any difficulties in task or


2 8 - -
time limits

PC7. report any damages/accidents that occurred


during binning and fill out administrative forms for 3 7 - -
the same

Safety, Security and Maintenanc 13 17 - -

PC8. comply with safety regulations and


procedures in case of fire hazards, biohazards, 5 5 - -
etc.

PC9. wear all safety equipment including


2 3 - -
protective gear, helmets etc

PC10. follow organization procedures with respect


2 3 - -
to security, materials handling and accidents

PC11. maintain distance between all on the floor


personnel and stay within areas allotted for 2 3 - -
warehouse personnel

PC12. park or handover pallet trolleys/carts in


- - - -
case of shift breaks to authorized personnel

Logistics Skill Council 20


Qualification Pack

Theory Practical Project Viva


Assessment Criteria for Outcomes
Marks Marks Marks Marks

PC13. adhere to security regulations of the


companycomply with health and safety
2 3 - -
regulations and procedures in case of fire,
chemical hazards, bio-hazards, etc

NOS Total 30 70 - -

Logistics Skill Council 21


Qualification Pack

National Occupational Standards (NOS) Parameters

NOS Code LSC/N2103

NOS Name Perform Post-Binning Activities

Sector Logistics

Sub-Sector Warehousing (Storage & Packaging)

Occupation Storage

NSQF Level 3

Credits TBD

Version 1.0

Last Reviewed Date 16/12/2014

Next Review Date 31/03/2022

NSQC Clearance Date 19/05/2015

Logistics Skill Council 22


Qualification Pack

LSC/N2104: To Carry Out Housekeeping

Description

This unit is about carrying out housekeeping activities

Scope

This unit/task covers the following:

Elements and Performance Criteria

Preparing for housekeeping activities


To be competent, the user/individual on the job must be able to:
PC1. inspect the area while taking into account various surfaces
PC2. identify the material requirements for cleaning the areas inspected, by considering risk,
time, efficiency and type of stain
PC3. ensure that the cleaning equipment is in proper working condition
PC4. select the suitable alternatives for cleaning the areas in case the appropriate equipment and
materials are not available and inform the appropriate person
PC5. plan the sequence for cleaning the area to avoid re-soiling clean areas and surfaces
PC6. inform the affected people about the cleaning activity
PC7. display the appropriate signage for the work being conducted
PC8. ensure that there is adequate ventilation for the work being carried out
PC9. wear the personal protective equipment required for the cleaning method and materials
being used
Carry out Housekeeping
To be competent, the user/individual on the job must be able to:
PC10. use the correct cleaning method for the work area, type of soiling and surface
PC11. carry out cleaning activity without disturbing others
PC12. deal with accidental damage, if any, caused while carrying out the work
PC13. report to the appropriate person any difficulties in carrying out your work
PC14. identify and report to the appropriate person any additional cleaning required that is outside
ones responsibility or skill
Post housekeeping activities
To be competent, the user/individual on the job must be able to:
PC15. ensure that there is no oily substance on the floor to avoid slippage
PC16. ensure that no scrap material is lying around
PC17. maintain and store housekeeping equipment and supplies
PC18. follow workplace procedures to deal with any accidental damage caused during the cleaning
process
PC19. ensure that, on completion of the work, the area is left clean and dry and meets
requirements

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Qualification Pack

PC20. return the equipment, materials and personal protective equipment that were used to the
right places making sure they are clean, safe and securely stored
PC21. dispose the waste garnered from the activity in an appropriate manner
PC22. dispose of used and un-used solutions according to manufacturers instructions, and clean the
equipment thoroughly

Knowledge and Understanding (KU)

The individual on the job needs to know and understand:

KU1. the levels of hygiene required by workplace and why it is important to maintain them during
your work
KU2. how to inspect a work area to decide what cleaning it needs
KU3. methods and materials that used for cleaning variety of surfaces kb4
KU4. the types of cleansing agents that are not to be mixed together
KU5. the correct method for cleaning equipment and/or machinery used during your work
KU6. the importance of personal protective equipment
KU7. appropriate personal protective equipment for the work area,cleaning equipment, tools,
materials and chemicals used
KU8. the correct sequence for cleaning the work area
KU9. the time taken by the treatment to work
KU10. the importance of following manufacturer's instructions on cleaning agents
KU11. the most appropriate place to carry out test cleans and why this should be done before
applying treatments
KU12. the importance of applying treatments evenly and the effect of not doing this
KU13. process of cleaning the surfaces without causing injury or damage
KU14. the method to check the treated surface and equipment on completion of cleaning
KU15. procedures for reporting any unidentified soiling
KU16. procedures for disposing off waste
KU17. procedures for disposing off or storing personal protective equipment
KU18. escalation procedures for soils or stains that could not be removed

Generic Skills (GS)

User/individual on the job needs to know how to:

GS1. construct simple sentences and express ideas clearly through written communication
GS2. fill up appropriate technical forms, process charts, activity logs in required format of the
company
GS3. write simple letters, mails, etc
GS4. read and understand manuals, health and safety instructions, memos, reports etc
GS5. read images, graphs, diagrams
GS6. understand the various color codes, as per company nomenclature
GS7. express statements, opinions or information clearly so that others can hear and understand

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Qualification Pack

GS8. participate in and understand the main points of simple discussions


GS9. respond appropriately to any queries
GS10. communicate with supervisor
GS11. handle cleaning equipment
GS12. handle cleaning agents
GS13. handle scrap
GS14. handle chemicals and other material
GS15. select the appropriate cleaning compound for different jobs, sections of the shop floor
GS16. suggest improvements(if any) in process based on experience

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Qualification Pack

Assessment Criteria

Theory Practical Project Viva


Assessment Criteria for Outcomes
Marks Marks Marks Marks

Preparing for housekeeping activities 16 24 - -

PC1. inspect the area while taking into account


1 3 - -
various surfaces

PC2. identify the material requirements for


cleaning the areas inspected, by considering risk, 1 3 - -
time, efficiency and type of stain

PC3. ensure that the cleaning equipment is in


2 3 - -
proper working condition

PC4. select the suitable alternatives for cleaning


the areas in case the appropriate equipment and
2 3 - -
materials are not available and inform the
appropriate person

PC5. plan the sequence for cleaning the area to


2 2 - -
avoid re-soiling clean areas and surfaces

PC6. inform the affected people about the


2 2 - -
cleaning activity

PC7. display the appropriate signage for the work


2 2 - -
being conducted

PC8. ensure that there is adequate ventilation for


2 3 - -
the work being carried out

PC9. wear the personal protective equipment


required for the cleaning method and materials 2 3 - -
being used

Carry out Housekeeping 10 15 - -

PC10. use the correct cleaning method for the


2 3 - -
work area, type of soiling and surface

PC11. carry out cleaning activity without


2 3 - -
disturbing others

PC12. deal with accidental damage, if any,


2 3 - -
caused while carrying out the work

PC13. report to the appropriate person any


2 3 - -
difficulties in carrying out your work

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Qualification Pack

Theory Practical Project Viva


Assessment Criteria for Outcomes
Marks Marks Marks Marks

PC14. identify and report to the appropriate


person any additional cleaning required that is 2 3 - -
outside ones responsibility or skill

Post housekeeping activities 14 21 - -

PC15. ensure that there is no oily substance on


2 3 - -
the floor to avoid slippage

PC16. ensure that no scrap material is lying


2 3 - -
around

PC17. maintain and store housekeeping


2 3 - -
equipment and supplies

PC18. follow workplace procedures to deal with


any accidental damage caused during the 2 3 - -
cleaning process

PC19. ensure that, on completion of the work, the


area is left clean and dry and meets 2 3 - -
requirements

PC20. return the equipment, materials and


personal protective equipment that were used to
2 3 - -
the right places making sure they are clean, safe
and securely stored

PC21. dispose the waste garnered from the


2 3 - -
activity in an appropriate manner

PC22. dispose of used and un-used solutions


according to manufacturers instructions, and - - - -
clean the equipment thoroughly

NOS Total 40 60 - -

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Qualification Pack

National Occupational Standards (NOS) Parameters

NOS Code LSC/N2104

NOS Name To Carry Out Housekeeping

Sector Logistics

Sub-Sector Warehousing (Storage & Packaging)

Occupation Packaging

NSQF Level 3

Credits TBD

Version 1.0

Last Reviewed Date 16/12/2014

Next Review Date 31/03/2022

NSQC Clearance Date 19/05/2015

Assessment Guidelines and Assessment Weightage

Assessment Guidelines

1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each
Element/ Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will
also lay down proportion of marks for Theory and Skills Practical for each Element/ PC.

2. The assessment for the theory part will be based on knowledge bank of questions validated and
approved by the SSC.

3. Individual assessment agencies will create unique question papers for theory part for each candidate at
each examination/training center (as per assessment criteria below).

4. Individual assessment agencies will create unique evaluations for skill practical for every student at
each examination/ training center based on these criteria.

5. To pass the Qualification Pack, every trainee should score a minimum of 70% for NSQF level 4 & above
job roles and 50% for NSQF level 1 to 3 job roles.

6. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Pack.

Minimum Aggregate Passing % at QP Level : 50

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Qualification Pack

(Please note: Every Trainee should score a minimum aggregate passing percentage as specified above, to
successfully clear the Qualification Pack assessment.)

Assessment Weightage

Compulsory NOS

National Occupational Theory Practical Project Viva Total


Weightage
Standards Marks Marks Marks Marks Marks

LSC/N2101.Prepare For
30 70 - - 100 25
Binning

LSC/N2102.Perform
30 70 - - 100 25
Binning Activities

LSC/N2103.Perform Post-
30 70 - - 100 25
Binning Activities

LSC/N2104.To Carry Out


40 60 - - 100 25
Housekeeping

Total 130 270 - - 400 100

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Qualification Pack

Acronyms

NOS National Occupational Standard(s)

NSQF National Skills Qualifications Framework

QP Qualifications Pack

TVET Technical and Vocational Education and Training

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Qualification Pack

Glossary

Sector is a conglomeration of different business operations having


similar business and interests. It may also be defined as a distinct
Sector
subset of the economy whose components share similar characteristics
and interests.

Sub-sector is derived from a further breakdown based on the


Sub-sector
characteristics and interests of its components.

Occupation is a set of job roles, which perform similar/ related set of


Occupation
functions in an industry.

Job role defines a unique set of functions that together form a unique
Job role
employment opportunity in an organisation.

OS specify the standards of performance an individual must achieve


when carrying out a function in the workplace, together with the
Occupational
Knowledge and Understanding (KU) they need to meet that standard
Standards (OS)
consistently. Occupational Standards are applicable both in the Indian
and global contexts.

Performance Criteria Performance Criteria (PC) are statements that together specify the
(PC) standard of performance required when carrying out a task.

National
NOS are occupational standards which apply uniquely in the Indian
Occupational
context.
Standards (NOS)

QP comprises the set of OS, together with the educational, training and
Qualifications Pack
other criteria required to perform a job role. A QP is assigned a unique
(QP)
qualifications pack code.

Unit code is a unique identifier for an Occupational Standard, which is


Unit Code
denoted by an ‘N’

Unit title gives a clear overall statement about what the incumbent
Unit Title
should be able to do.

Description gives a short summary of the unit content. This would be


Description helpful to anyone searching on a database to verify that this is the
appropriate OS they are looking for.

Scope is a set of statements specifying the range of variables that an


Scope individual may have to deal with in carrying out the function which have
a critical impact on quality of performance required.

Knowledge and Understanding (KU) are statements which together


Knowledge and specify the technical, generic, professional and organisational specific
Understanding (KU) knowledge that an individual needs in order to perform to the required
standard.

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Qualification Pack

Organisational context includes the way the organisation is structured


Organisational
and how it operates, including the extent of operative knowledge
Context
managers have of their relevant areas of responsibility.

Technical knowledge is the specific knowledge needed to accomplish


Technical Knowledge
specific designated responsibilities.

Core skills or Generic Skills (GS) are a group of skills that are the key to
learning and working in today’s world. These skills are typically needed
Core Skills/ Generic
in any work environment in today’s world. These skills are typically
Skills (GS)
needed in any work environment. In the context of the OS, these include
communication related skills that are applicable to most job roles.

Electives are NOS/set of NOS that are identified by the sector as


contributive to specialization in a job role. There may be multiple
Electives
electives within a QP for each specialized job role. Trainees must select
at least one elective for the successful completion of a QP with Electives.

Options are NOS/set of NOS that are identified by the sector as


Options additional skills. There may be multiple options within a QP. It is not
mandatory to select any of the options to complete a QP with Options.

Logistics Skill Council 32

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