NABH Series4 PRE
NABH Series4 PRE
PRE2
PRE1
Patient Rights (7) Patient education
(2)
Patients rights
and education
(PRE)
The NABH Patients Rights and Education (PRE) chapter aims at:
▪ Rights and responsibilities are defined.
▪ Same is informed to patients.
▪ Staff are aware of these and make every effort to protect patient’s rights.
Note: Patient’s rights should be displayed in prominent locations and staff should
be provided training to ensure them.
Apex manual
▪ List of areas and procedures where privacy should be ensured.
▪ Policies on protecting patients from physical abuse or neglect.
▪ Policies on maintaining confidentiality of patient’s information.
▪ Policy on storing consent forms and their retention period.
▪ Procedures for mechanism for handling patient’s complaint.
Audit report
▪ Consents should be audited for completion and documented.
Document policy on areas and procedures where patient requires privacy across the
organization
Screens for patients in general wards which should be put on when the patient is being
examined also when the patient desires to while sleeping.
Change rooms in X-Ray and other procedure areas in OP, with adequate privacy for Patients
Privacy in OP rooms
BASIC when the
PROGRAM patientCPQIH
TO TRAIN is consulting the doctor
CONSORTIUM OF ACCREDITED HEALTHCARE ORGANIZATIONS
Requirements / Implementation
List out those constitute neglect/ abuse. For eg. patient fall due to
staff negligence, assault, batter, child abuse, man handling, repeated
unwarranted examinations, hazing, sexual abuse, etc.,
List the situations requiring consent, who will take consent, who
will give consent in apex manual
General Consent: Consent for treatment to be obtained on first
time registration as outpatient and before each hospital
admission (General consent is the consent for admission,
investigations and examinations)
List of consents: Consent for invasive procedures, surgeries,
blood and blood components, anesthesia and sedation, HIV
testing, photography, restraint, MTP, PC-PNDT, transplants
dialysis
BASIC PROGRAM TO TRAIN CPQIH
CONSORTIUM OF ACCREDITED HEALTHCARE ORGANIZATIONS
Requirements / Implementation Guidelines
Witness: He/ she must witness the signing procedure and sign the
forms with date, name and address.
During consent the person must explain about the procedure, risks,
benefits, complications of the procedure
posters, pamphlets