Professional Documents
Culture Documents
Just Arrived en
Just Arrived en
LUXEMBOURG RESIDENTS’
PRACTICAL GUIDE
2023-2024
2023-2024
3
Creation and writing
Just Arrived SARL
Editorial Director: Laurent Ollier
Editor in chief: Françoise Tilly
Photography
©Marcin Krzyzak, ©Pit Karges, ©Ervin Gjata,
©tomikk, ©Fuchsphotography, ©syhin_stas,
©Raymond Thill, ©strh, ©Interpixels, ©Tom
Fielitz, ©djedj, ©JustArrived, ©Bogdan
Korneker, ©Marc Schneider, ©Pixxelfly Drone
Service, ©Krefe, ©wauteurz, ©Grmstockstu-
dio, ©Michael Gaida
Map
©City of Luxembourg - Service de la
Topographie et de la Géomatique
© Just Arrived Sàrl. All rights reserved. No part of this publication may be reproduced or transmitted in any form by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the authors.
The editors decline all responsability for mistakes and omissions which, in spite of all the care taken by the editors, may occur. If
mistakes have been made, we apologise and ask readers to advise us of any inaccuracies.
4
Wëllkomm !
Moïen,
Are you planning to move to the Grand Duchy of Luxembourg or have you already moved
there? On behalf of the entire Just Arrived team, I would like to welcome you.
At Just Arrived, we are committed to providing you with complete, clear, factual and prac-
tical information to facilitate your arrival in Luxembourg.
As with each new edition, we paid particular attention to updating this resident's guide so
that you can benefit from the latest information on all the topics: work, housing, administra-
tion, children & education, transport, daily life, health, leisure, etc.
We hope that you will find all the answers to your questions and wish you an excellent
integration in this beautiful country.
Wëllkomm zu Lëtzebuerg !
Laurent Ollier
Managing Director
© Just Arrived
5
www.matelas.lu
Mattresses,
6
Slated Frames, furniture, bed and household linen, decoration
CONTENTS
8 ACCOMODATION 133 SELFCARE
9 Looking for a home 134 Health information
20 Find an accomodation 144 Medical care
28 Set up your accomodation 151 Well-being
7
ACCOMODATION
© Pit Karges
20 FIND AN ACCOMODATION
Property portals, Real estate agencies, Relocation agencies and
services, Press and social networks, Temporary housing, Tips for
successful housing visits
8
LOOKING FOR A HOME
The housing market in Luxembourg is tense; Where to live?
you should start looking for an accommo-
dation as soon as possible. The housing de- Neighbourhood prices
mand largely outstrips supply.
Living in Luxembourg city is expensive.
Property prices
Limpertsberg and Belair are the most expen-
In Luxembourg, property prices rise conti- sive districts in the capital, Luxembourg City.
nuously, + 14,5% in 2020 and + 13,9% in 2021. Prices per square metre exceed 14,000 euros.
Even if the increase seems to slow down in The districts of Kirchberg, Neudorf/Weimershof,
2022, the trend is still upwards. Clausen, Ville-Haute, Hollerich and Merl also
show prices above 10,000 euros per square
Prices for existing properties continue to rise, metre.
due to a persistent housing shortage. New pro-
jects and new constructions continue to expand. The "interesting" and more affordable districts
ACCOMODATION
The rise in new housing prices is slowing or are Rollingergrund, Bonnevoie-Sud, Gasperich,
even flattening out. Cessange and Eich.
In the capital Luxembourg, rents and purchase As an alternative, there are very pleasant and
prices per square metre are high. In 2022, the less expensive towns located between 5 and 15
average purchase price is more than 12,000 minutes by car from the city of Luxembourg:
euros per square metre and the average rental Howald and Hespérange in the south, Strassen,
price is 27 euros. Bertrange and Mamer in the west, Bridel,
Bereldange and Walferdange in the north,
The further away from the capital Luxembourg, Niederanven, Schuttrange and Sandweiler in
the more affordable the prices. In the south the east.
of the country, the price of a square metre is
around 7,400 euros and 20 euros for renting. Residential districts
9
Map of Luxembourg city
WEIMERSKIRCH
LIMPERTSBERG
KIRCHBERG
tte
Alze
LUXEMBOURG
CLAUSEN
Al
ze
P FA F F E N T H A L
tte
ette
Alz
Al
ze
tte
CENTRE
BELAIR e
ett
Alz
t e
et
lz
A
Alz
ett
e
Pétr
usse
A
lz
e
et
te
GRUND
s e
r us
e
ét
P
ss
tru
Pé
Etang
VERLORENKOST
MERL
sse
te
tru
et
lz
Pé
A
GARE
Alzette
BONNEVOIE
usse
Pétr
Merl
HOLLERICH
GASPERICH
©City of Luxembourg
The city of Luxembourg is developing very The historical and touristic districts of
quickly. Certain districts such as Gasperich, Luxembourg City are the Grund and Clausen,
Cessange or Kirchberg are still being planned which are more lively in the evening, the very
for development. They are well connected to the residential Pfaffenthal and the Ville Haute or
city centre, thanks in particular to the tramway, Centre, which is very commercial with high-end
and offer good prospects. shops.
Very lively during the day, Gasperich and The French Primary School and High School
Kirchberg lose interest in the evening, except are located in the district of Gasperich. The
for the Kinepolis cinema and its surroundings on tramway will serve this area in 2024.
Avenue JF Kennedy and the Philharmonie near The French-Luxembourg school Notre-Dame
ACCOMODATION
©Just Arrived
12
Many Luxembourg High Schools (Athénée, Luxembourg and Esch-sur-Alzette.
Aline Mayrisch, Michel-Rodange) and the
International School of Luxembourg (ISL)
are located in the district of Merl on the
Geesseknäppche Campus. There, you can also
find the School of Business and Management,
as well as the Music Conservatory of the City of
Luxembourg
The English St George’s School is located in the When arriving to Luxembourg, rental can be
Luxembourg-Hamm district. a good option so you can have a better un-
derstanding of your surroundings.
Business quarters
Due to high level of immigration, the demand for
If you work for one of the European institu- rental properties is very high. It is not uncom-
ACCOMODATION
tions or for companies located in Kirchberg’s mon for a property to be rented on the first visit,
neighbourhood, the areas of Kirchberg (current- if the condition and price are in line.
ly in the process of rebalancing its residential/
business quarters) and Weimershof are all in- If you find a rental property that matches your
dicated. The district of Neudorf is also interes- criteria and at a fair price, do not hesitate to ap-
ting due to its proximity to the city centre and to ply quickly.
Kirchberg.
Rental lease agreements
A little further away, the towns of Senningerberg
and Senningen can be a nice alternative, close Once the accommodation has been found, the
to the city. terms of the tenancy are contractualised by a
lease. Its formalism is quite flexible. There are
The Route d'Arlon is the main road and eco- no clear guidelines on how to rent a property,
nomic development axis between the cities of unlike in other countries. The landlord may re-
Mamer, Strassen, Bertrange and Luxembourg. quest a number of clauses.
The district of Gasperich is close to the new bu- Here are a few points of reference:
siness center of the Cloche d'Or. Cessange can • The amount of the rent is usually an-
also be very interesting in this case and by its nounced excluding monthly charges (electri-
proximity to Leudelange or Bettembourg, which city, gas, water, etc.). Be sure to specify the
are in full economic development. amount of the rent and the amount of additio-
nal monthly charges.
Leudelange is also located on the future deve- • The rent may not exceed a maximum of
lopment axis of the high-speed tram between 3.5% of the amount of the investment made
13
by the landlord.
• If you are considering a short-term rental,
the “diplomatic clause” does not, as such, exist.
You will have to negotiate this possibility direc-
tly with the landlord when signing the lease.
• An inventory of the premises at the begin-
ning and end of the lease must be drawn up in Scan qr code
duplicate between the owner and the tenant.
This will be attached to the lease. Property purchase
• The landlord is allowed to forbid the pre-
sence of any domestic pet. If you have a dog Luxembourg residents own 70% of their
or a cat, you may want to look for some related main residency. It is important to note that
information beforehand the tax system on real estate is an incentive
to buy.
Agency fees
Property taxation
If you rent a property through a real estate agen- The taxation of the principal dwelling is attrac-
cy, the agency fee is shared 50/50 between the tive in Luxembourg, which is an incentive to
landlord and the tenant. These fees are usually purchase.
equivalent to one month's rent, plus VAT. • The transaction fees (costs paid to the nota-
ACCOMODATION
14
Our experts
enlighten you
All about financing your real estate project
Meet our super advisors who are 100 % dedicated to your project in our new
Hub of Home or in our traditional branches. They will help you with all your needs:
tailor-made advice and financing, state aids and insurance. Our experts will even
come to your home or workplace until 7pm.
Contact them to make an appointment: www.raiffeisen.lu/hubofhome
Property acquisition costs the event of damage to the flat, the tenant is res-
ponsible for the damage and must pay the costs
As you buy a property in Luxembourg, you must of repairing it.
consider the following fees:
• Registration and transcription rights are cal- See the Insurance chapter in the Settling in
culated at the levels of 6% and 1% of the land’s section.
value and constructions. Paid at the time of si-
gning the notarial deed, these transaction fees Housing maintenance
benefit from a reduction under the Bellegen
Akt. The landlord must provide decent accom-
See paragraph on property taxation. modation to the tenant. It must not endan-
• When taking out a bank loan to finance ger the health and safety of the occupant.
a new purchase, the owner has to pay a
mortgage fee. These are used to guarantee the The tenant is responsible for maintenance.
repayment of the loan. The owner must also He must carry out minor maintenance re-
take out insurance to cover the risks of death pairs related to daily life. At the end of the
and disability, calculated on the outstanding lease, the tenant must also return a clean
balance, and pay an administration fee. dwelling to the landlord, out of normal use.
16
building. It determines 3 main elements, rated In the context of rental
from A to I:
• the primary energy expenditure index cal- Rent subsidies
culated by the energy performance class
• the thermal insulation class corresponding The most disadvantaged households can be-
to the index of the home's heating requirements nefit from a subsidy in order to access decent
• the CO2 emissions, which are reflected in housing.
the energy performance class.
This assistance is granted by the Ministry of
The A grade is the best grade and corresponds Housing based on household composition and
to so-called passive houses, the B grade is the income.
grade given to low-energy dwellings and the C
grade to energy-efficient dwellings. Class I is the State support for funding a rental
worst class. guarantee
Since 2017, all new buildings must have an en- When signing a lease, the tenant must pay a de-
ergy certificate with an AAA rating. posit to the landlord. This serves as a guarantee
in the event of a possible claim. The deposit re-
presents an amount of 1 or 2 months' rent.
ACCOMODATION
See the paragraph Property rental.
17
Housing acquisition Savings premium
18
Reduction of registration fees Arrangement aid for individuals with
reduced mobility
In the case of your first acquisition of a principal
residence in the Grand Duchy, you can benefit Granted only once depending on income and fa-
from a credit of up to 20.000 euros per head of mily situation, this aid up to 15,000 euros and
the notary fees (Bellegen Akt). 60% of the maximum amount of the work al-
lows the financing of special arrangements for
See section on property taxation. the benefit of disabled people in new or existing
buildings.
Housing renovation or special
arrangements Housing support services
logement.public.lu
Super-reduced VAT rate 11, r. de Hollerich L-1741
guichet.lu Luxembourg (Hollerich
(+352) 8002 10 10
Owners of their principal residence can benefit This administration for housing assistance
from a super-reduced VAT rate for work carried answers your questions on all your real estate
out in their home. This tax benefit cannot exceed projects (acquisition, construction, improve-
50,000 euros per housing unit. ment...). The service also informs you about the
assistance you can claim.
ACCOMODATION
The application can be made directly online
at guichet.lu by the owner or by the company
carrying out the work.
19
FIND AN ACCOMODATION
The best way to find housing is to rely on Real estate agencies
professionals who know the market. They vivi.lu
will orient you towards locations that cor-
respond to your research criteria and Real-estate agencies offer a large selection of
will provide you with some good advice properties to rent or purchase. It is generally
on properties based on your budget and recommended to make an appointment with
expectations. an agency in order to explain your different
searching criteria.
It is also more efficient to spend a few days
in Luxembourg. This will give you time to You will also show that you are serious about
visit and choose the place of residence that your research.
best suits your needs.
The Grand Duchy of Luxembourg’s Real Estate
Property portals Board recommends some specific agencies.
See vivi.lu website.
ACCOMODATION
Save housing alerts and refine your search pro- Agencies fees
gressively according to your budget.
To rent a property, agencies’ fees usually cost
Once you have found the property, you can one month’s rent – rental charges excluded –
contact the estate agency in charge of the lis- in addition to the applicable VAT. These fees are
ting. In very rare cases, you will be put in direct pre-negotiated between the agency and the lan-
contact with the owner. dlord. They are now shared 50/50 between the
tenant and the owner.
Some references
athome.lu When you buy a property, the agency fees
immotop.lu usually represent 3% (+VAT) of the sale price of
wortimmo.lu the property, negotiated between the landlord
vivi.lu and the agency responsible for the selling listing.
In general, these fees are paid by the seller at
the time of the notarial deed, and are deducted
from the selling price.
20
©Ervin Gjata
Relocation agencies Press and social networks
and services luxbazar.lu/
Facebook
Relocation agencies offer a global service to
people wishing to expatriate themselves to Some local and national newspapers publish a
Luxembourg in order to help them settle down. section containing real estate ads for individuals.
Relocation agencies usually handle the search Social networks are also a good way to find
for accommodation. They can also alleviate housing. In particular, they make it possible
your administrative procedures: signing of the to establish a more personal and human
rental lease, administrative formalities with the contact with the owners or roommates of the
commune you wish to live in, supply of gas, accommodation.
electricity, water, phone and Internet, school
registration… Several expatriate Facebook pages in
Luxembourg feature properties for rent or even
These services are subject to charges. Some for sale.
expatriation contracts include these relocation
services. Find out from your new company as
soon as your employment contract is negotiated.
ACCOMODATION
As a division within Wirtz law firm, this agen- Hotel rooms are often less expensive during
cy provide specialist immigration and reloca- weekends than on weekdays.
tion solutions for corporate and private clients.
With personal service from experienced consul- In addition to the classic internet portals for fin-
tants, they guide and fully support the assignees ding hotels, the following Luxembourg public or-
and their families to relocate successfully to ganisms offer accommodation.
Luxembourg.
Visit Luxembourg
Some references
visitluxembourg.com
europeanrelocationservices.lu
luxrelo.lu The website Visit Luxembourg offers a list
relocation-luxembourg.com of all available hotels in the Grand Duchy of
Luxembourg. It also provides many filters, which
will facilitate your search.
22
Immigration
and Relocation
As a division within Wirtz Law firm, we provide
tailored Immigration and Relocation solutions for
corporate and private clients.
luxembourg-city.com Furnished.lu
[email protected]
30, pl. Guillaume II L-1648 furnished.lu
Luxembourg (Ville-Haute)
Altea Immobilière 149 rue de Hollerich
(+352) 22 28 09
L-1741 Luxembourg (Hollerich)
j Monday to Saturday (including public
holidays): 9:00 am - 6:00 pm Find your flat share with Furnished.lu, the No.
Sunday and public holidays: 11:00 am - 4:00 1 furnished rental in Luxembourg. Rent rooms
pm and studios in the best areas of Luxembourg.
Closed on 1 January and 25 December. Furnished.lu is a service of Altea Immobilière.
The website of Luxembourg City Tourist Office
(LCTO) offers a list of the capital’s hotels. Other references
parc-hotel.lu
You can also plan your stay according to the domus.lu
events scheduled or book guided tours of key-inn.com
Luxembourg City. An excellent way to get to mghotels.lu/
know the city and its surroundings. cozycozy.com
24
New job?
New home.
Student accommodations are intended for a Sharing a flat also has an interesting social di-
young public wishing to temporarily live in mension. Intergenerational flat share is beco-
Luxembourg in the context of school or univer- ming more and more common in Luxembourg.
sity curricula or summer jobs. Some also welco- In those cases, younger people help their elders
me people doing internships. in exchange for a lower accommodation charge.
Some accommodations might even be offered at
Furnished and adapted to student life, these no cost for the most implicated ones.
accommodations are relatively rare in
Luxembourg. The price of these residences si- References
gnificantly varies. appartager.lu
vaubanfort.lu
Wunnraum fir Stagiairen Asbl roomlala.com
recherche-colocation.com
wfs.lu
(+352) 26 48 04 24 Facebook pages :
Colocation Luxembourg
"Wunnraum Fir Stagiairen" is a reception and
Colocation Luxembourg / WG Lëtzebuerg
accommodation service for trainees of all na-
La Carte des colocs
ACCOMODATION
Scan qr code
Scan qr code
Flat share
26
Tips for successful housing visits
You just arrived toLuxembourg and you are looking for your future accommodation? You
have selected a few properties and are ready to start visiting them? What should you be
attentive to? How should you do it? Practical, aesthetical, economic, energetic aspects, as
well as exterior surroundings…
Sometimes it can be difficult to think about everything when visiting a proper-
ty, especially if you are also looking for a more personal connection to the place…
Therefore, it is crucial to prepare your visits in advance, regardless of whether these are supervised
by a professional or not. Just Arrived will give you some tips so you don’t forget the most important
aspects!
ACCOMODATION
and cons during or after the visit. Feel free to take photos (if authorised by the landlord or real-estate
agent). These will help you make a decision, especially after seeing several properties all in one
day…
Ask questions
During the visit, ask some questions: construction date, room exposure, neighbourhood, district
amenities, estimate of charges,optical fibre…
27
SET UP YOUR ACCOMODATION
Once you have found your home, you will For the City of Luxembourg, contact directly the
have to install it and ensure that it is correc- water Service or the Bierger Center.
tly connected to the water, electricity and/
or gas networks for your heating, as well Water services
as to the internet, telephone and television.
City of Luxembourg
If you are renting or living in a collective resi-
dence, the energy supply (water, gas, electricity) vdl.lu
338 Rue de Rollingergrund, 2442
is generally taken care of by the trustee and/or Luxembourg (Rollingergrund)
directly by the landlord.
(+352) 47 96 28 83
Thus, you will be rebilled for the costs relating to Other municipalities
your consumption, and these will appear in the
statement of your monthly charges. Get infor- For other municipalities, please contact your
mation during your exploratory visit beforehand, local authority. You can use this opportunity to
ACCOMODATION
and think about it when signing your rental lease. declare your new residence.
If this is not the case, or if you are opting for Gas and electricity suppliers
an individual accommodation, like a house, all
of the proceedings fall within your responsibility. Unlike water supply, you are free to choose your
service provider for your gas and electricity
Water connection network connection.
The water distribution system is the responsi- For an easy connection, get information from
bility of the municipality in which you live. You the previous owners so you will know which
cannot choose your service provider. service providers were formerly used. This way,
you will be able to resume subscriptions starting
The communal administration will send you an from your moving date.
invoice by mail, to be paid by bank transfer wit-
hin the requested timeline.
28
Just arrived in Luxembourg?
Everything is ready for you.
leoenergy.lu
Institut Luxembourgeois de régulation
LEO, Luxembourg Energy Office SA, is an en-
web.ilr.lu ergy, electricity and gas supplier for the City of
17,rue du Fossé L-1536
Luxembourg (Ville-Haute) Luxembourg. Since 2010, LEO has been part of
(+352) 28 228 228 the ENOVOS group.
Fuel
ACCOMODATION
Scan qr code
30
Welcome to Luxembourg!
Leo is here for all your energy needs
Just arrived in Luxembourg City? Get in touch with Leo and
we’ll take care of everything to get your gas and electricity
supplies up and running.
• Remember to turn off the heater when you air the room. Some heaters have an "open window"
feature which is useful for saving money.
32
Phone, television, internet affected should contact their service provider
to check whether their installation is compatible
There are many combination packages (in- and make any necessary changes.
ternet, telephony, TV). These are usually at
a favourable rate. Different operators offer subscriptions that al-
low you to have fixed telephony. Internet ser-
ATTENTION: ensure that the connection request vice providers also have some combined offers.
is made sooner rather than later, as this may Most of these offers allow you to make free in-
take a while, considering that all installations ternational calls.
are processed by Post, the owner of the entire
network. Internet, high-speed access, wi-fi
Telephone operators offer a range of more or Depending on your residence location, you
less extensive and powerful packages depen- can subscribe to the optical fibre, which offers
ACCOMODATION
ding on your needs and budget. a faster speed than ADSL. In fact, more and
more communes and accommodations are now
Mobile phone packages can be combined with equipped with the optical fibre. Find out more
home line, unlimited internet and TV services. about it during your housing visits.
Don't need them? Opt for basic offers.
In Luxembourg, more and more communes are
The mobile package can be used in other EU offering free Wi-Fi in the streets. In the streets of
countries at no extra cost since the end of roa- the capital, you can connect to the free Citywifi
ming. However, check your tariff conditions be- network.
fore using your phone abroad. You may want to
consider switching off your mobile data abroad It is sometimes necessary to add to the cost of
to avoid any unpleasant surprises on your return! the subscription the connection fees, the modem
rental or the TV decoder rental.
Home telephony
Television
The traditional "fixed telephone" will disappear
by 2024. All existing telephone lines are gra- To use this service, you can either choose the
dually being migrated to IP telephony over the IPTV offer (television via Internet), the ADSL
Internet. connection or the optical fibre. The IPTV service
is an alternative to cable operators or satellite
While this change will not make any difference offers.
to billing, it may affect other types of services
such as alarm systems or telephone connections
to multiple telephone numbers. Those residents
33
References Furniture
Post Stoll Maitre Matelassier
post.lu matelas.lu
800 28 004 from Luxembourg [email protected]
(+352) 2424 8004 from abroad
(+352) 44 88 60
POST Luxembourg is the country's leading pos- Since 1950, Stoll Maître Matelassier is the only
tal and telecommunications services operator mattress manufacturer in Luxembourg. For this
and offers its services to residential and bu- reason, they are the only ones to make custom
siness customers. Post also offers in its 12 shops mattresses for all beds and other uses (moto-
mobile or fixed-line telephony, television and rhomes, boats, ...).
internal services.
If you wish to see how a mattress is made, do
Eltrona not hesitate to make this request. Their produc-
tion site in Ehlerange is open to the public.
eltrona.lu
(+352) 499 466 888
Orange
orange.lu
(+352) 800 61 606
Tango
tango.lu
(+352) 8007-7777.
Scan qr code
34
NEW TO LUXEMBOURG?
Get
connected
from day
one
TV INTERNET LANDLINE
* Available with the TALK L service and above. For details and terms and conditions of BAMBOO Packages, visit www.bamboo.lu
SETTLING IN
©tomikk
37 ARRIVAL PROCESS
Immigration process, Inscription to the population registry, Registration
with your consulate or embassy, Animals, General information and
useful adresses, Sworn translators, Family benefits
45 VEHICLE FORMALITIES
Mandatory car insurance, Vehicle registration, Roadworthiness
inspection, Driving license conversion
49 BANKS
Which bank to choose?, Banking services, Opening a bank account
54 INSURANCE
What insurance?, Which companies?
36
ARRIVAL PROCESS
Those who are assimilated to EU citizens are
Immigration process nationals from States that have joined the agree-
ment on the European Economic Area (Iceland,
Obtaining a visa or permit to stay in Liechtenstein, Norway) and the nationals of the
Luxembourg depends on the country of ori- Swiss Confederation.
gin and the duration of the stay. A valid offi-
cial identity document must be presented to Stay of three months or less
validate the right of residence.
No action needs to be taken to stay in
The right of residence in Luxembourg also re- Luxembourg for less than three months.
quires the ability to support oneself and one's
family. EU citizen and the members of his or her family
should nonetheless take their valid passports or
ATTENTION: Administrative documents sub- identity cards with them.
mitted to the public authorities must be written in
one of the 3 official languages of Luxembourg: Staying more than three months
SETTLING IN
Luxembourgish, German or French. Otherwise,
they must be translated by a sworn interpreter. To stay more than 90 days in Luxembourg, EU
See the list on the website of the Ministry of citizen should have a valid identity card and
Justice. passport.
After a regular uninterrupted stay of five years, He or she must also declare his or her arrival
the expatriate in Luxembourg may apply for with the communal administration within the first
Luxembourg nationality if he/she meets the eight days of arrival. He or she will then receive
conditions for granting it. a Luxembourg registration certificate.
See section on Integration - Nationality A documentation list that will be provided de-
pends on the status of the EU citizen, and can
Nationals of a member country of be consulted on guichet.lu or on the Foreign and
the european union European Affairs Ministry website (mae.lu).
37
Nationals of a country outside the • the registered spouse or partner, who
european union must be over 18
• the children of the principal “migrant” or of
Resident permit the spouse/partner, under 18 or dependent.
Nationals of a country outside the European In some justified cases (it is not a right), the
Union must have a residence permit to enter and Minister can also authorise:
live in Luxembourg, regardless of how long they • dependent ascendants who do not have
will stay in the country. the necessary support in their homeland
• adult and single children who are unable
Any application for a residence permit must be to support themselves because of the state of
made from the country of origin, prior to ente- their health.
ring Luxembourg or European territory.
Useful services and information
The granted residence permit depends on the
status of the non-EU national (employee, inde- Guichet.lu, citizen reception and ad-
pendent, au pair, student, sportsperson, profes- ministrative guide
sional, etc.).
guichet.public.lu/
11 Rue Notre Dame, 2240
The documentation list that must be presented Luxembourg (Ville-Haute)
according to the activity can be consulted on
(+352) 24 78 20 00
SETTLING IN
38
Medico-sociale ligue Others municipalites
ligue.lu macommune.lu
2, rue G.C. Marshall L-2181 Luxembourg
(Bonnevoie-Nord/Verlorenkost)
(+352) 48 83 33-1
Scan qr code
Scan qr code
Registration with your
consulate or embassy
SETTLING IN
with the communal administration of the new the renewal of official documents, but also in
place of residence. the event of births, weddings, serious accidents,
notarial deeds… This way, the Consulate or
This declaration of arrival must be made within : Embassy can assist you if needed, and facilitate
• 8 days for nationals of European Union administrative formalities.
countries and assimilated
• 3 days for nationals of countries outside the If you would like to register as a voter in some
European Union. elections of your country of origin, it is manda-
tory to register with your Consulate beforehand.
City of Luxembourg
You can find addresses of embassies and consu-
vdl.lu/ lates on (maee.gouvernement.lu).
Bierger Center : 44 pl. Guillaume II, 2 Rue
Notre Dame, 2090 Luxembourg (Ville Haute)
(+352) 47 96 22 00
j Monday to Friday 8 a.m.- 5 p.m.
39
Animals Residential commune registration
and documents relating to the microchip. depends on your place of residence. This tax
does not apply to guide dogs, support dogs for
Dog formalities the disabled, army dogs and customs detector
dogs.
Several additional formalities are compul-
sory for dogs: insurance, declaration to the Obligation to keep the dog on a
commune, annual tax. leash
40
the dog-training centre. The State has created a reception and informa-
tion service to help citizens in their procedures.
Cat formalities Guichet.lu is open to the public for administrative
questions.
Cats other than “barn cats” must be spayed or
neutered 6 months after their birth. You can present yourself there without an ap-
pointment or call the Helpdesk (free). The com-
munications will be in Luxembourgish, French,
German or English.
City of Luxembourg
vdl.lu
SETTLING IN
Guichet.lu, information portal vdl.lu
44, pl. Guillaume / 2, r. Notre-Dame
guichet.lu 2240 Luxembourg (Ville-Haute)
(+352) 47 96 22 00
Guichet.lu is an online portal offering a fast and j Monday to Friday 8 a.m.- 5 p.m
easy access to information and services provi- j Saturday and some public holidays (only
ded by public bodies. This includes: for birth and death registration) 9.30-11.30 a.m.
• access to online information and services j Monday to Friday 8am-5pm
provided by the State, The Bierger-Center is a reception centre for the
• explanation of the most important adminis- citizens of the City of Luxembourg. Its purpose is
tration procedures, to provide to Luxembourg citizens – and to those
• possibility of downloading some forms, applying for citizenship – the possibility of com-
• possibility of completing administrative pleting many administrative formalities necessa-
tasks electronically through the secure site ry to their settling in, all in one place.
MyGuichet.
Other municipalities
Guichet.lu, reception service
guichet.lu If you live in a commune other than the City of
1 Rue Notre Dame, 2240 Luxembourg, you should contact your local ad-
Luxembourg (Ville-Haute) ministration directly.
[email protected]
(+352) 24 78 20 00
j Monday to Friday 8 a.m.- 5 p.m
41
42
Sworn translators Family benefits
Find the full list of professionals in the Ministry Allowances for the child’s future are month-
of Justice website. ly financial benefits which help households
with children upbringing by compensating the
Eurotraduc financial fees related to their education and
maintenance.
eurotraduc.lu
[email protected]
SETTLING IN
translates all documents, professional or private, Social Security and that the child resides in a
into more than 25 languages. European Union country.
43
Caisse pour l'Avenir des Enfants CAE
Zukunftskeess
cae.public.lu
6 Bd Royal, 2449 Luxembourg (Ville-Haute)
(+352) 47 71 53-1
j From Monday to Fraday, from 8:30 a.m.
to 2:30 p.m.
Scan qr code
SETTLING IN
44
VEHICLE FORMALITIES
Mandatory car insurance Société nationale de circulation auto-
mobile (SNCA)
It is mandatory to insure all vehicles circu-
lating/registered in Luxembourg with an ac- snca.lu
11 Rue de Luxembourg, 5230 Sandweiler
credited insurance company. [email protected]
(+352) 26 62 64 00
See the Banking and Insurance chapter in this j Monday to Friday 8 a.m.- 4:30 p.m.
section.
The SNCA manages all the procedures related
Vehicle registration to driving licences, registration and the proper
maintenance of vehicles.
In Luxembourg, all road vehicles must be
registered in Luxembourg and covered Administration des douanes et accises
by a registration certificate issued by the douanes.public.lu
administration. 22 Rue de Bitbourg, 1273
Luxembourg (Hamm)
SETTLING IN
The owner who imports his vehicle into Croix de Gasperich Luxembourg
(+352) 28 18 28 18
Luxembourg has a period of 6 months, starting j Monday to Friday 8 a.m.- 5 p.m
from the day of establishment, to carry out the
formalities for registering his vehicle with the The customs administration is a tax and police
SNCA. administration. It manages all procedures re-
lated to the entry of people into the country, as
Several steps must be taken to register the well as the import of goods: vehicles, removals,
vehicle: money circulation, etc.
• application for a registration number, per-
sonalised or not, via Guichet.lu or by e-mail to When importing a vehicle, it is necessary to go
the SNCA. through the customs at the Gasperich centre
• 705 car tax sticker acquired from the cus- in order to obtain a customs clearance sticker,
toms authorities known as a 705 sticker.
• compulsory technical inspection of the
vehicle by the SNCT Administration de l'Enregistrement,
• tax stamp or chancery duty at the des Domaines et de la TVA
Administration de l'Enregistrement et des aed.public.lu
Domaines. 308 Rte d'Esch, 1471
Luxembourg (Cessange)
(+352) 24 78 08 00
j Monday to Friday 8:30 a.m.- 11:00 a.m.
and 2:00 p.m. - 4 :00 p.m.
45
The MyGuichet.lu app :
my administrative procedures
wherever I want, whenever I want,
the way I want !
Available on
46
The AED is the administration in charge of indi- Société nationale de contrôle
rect taxation: VAT, registration fees, inheritance, technique (SNCT)
mortgages, tax stamps.
snct.lu
11, r. de Luxembourg 5230 Sandweiler
The registration of a vehicle requires the pay-
(+352) 26 15 62 50 0
ment of tax stamps:
• registration of a vehicle: 50 euros Other SNCT control centres: Marnach, Livange,
• obtaining a personalised number (extra Esch-sur-Alzette, Bissen
charge): 50 euros
• transferring a personalised number (extra Go to the technical inspection with a prior ap-
charge): 24 euros pointment. You can make or change your ap-
pointment online via the SNCT website. You will
No material stamps are sent. These fees must be welcomed in a customer area with Wi-Fi and
be paid by bank transfer. The printed copy of the coffee while your vehicle undergoes the techni-
bank transfer with the registration number and cal inspection.
chassis number is proof of payment.
Driving license conversion
Roadworthiness inspection
For holders of licences issued in third coun-
Vehicles registered in Luxembourg must tries outside the EEA, the conversion proce-
undergo a technical inspection before being dure is mandatory.
SETTLING IN
put on the road. This is also the case when
you import your vehicle into Luxembourg. After having established their normal residence
in Luxembourg, these drivers have a maximum
These checks must then be repeated regularly. of one year in which to convert their foreign dri-
The first technical inspection for vehicles such ving licence.
as cars, motorcycles and trailers takes place
4 years after the first registration. The second People who have obtained a driver's license in
technical inspection takes place 2 years later, i.e. an EEA member state may apply for registration
6 years after the first registration, then the fol- or exchange of their license. This is optional, ex-
lowing inspections take place every year. cept in the case of an offense resulting in a loss
of the license. of point(s), suspension or cancel-
Warning, your vehicle can also be checked in lation licence
case of accident and important repairs, if the
vehicle undergoes transformations such as tu- All applications must be submitted to the Société
ning,... or on request of the administration. nationale de circulation automobile (SNCA).
The technical control can be done with appro- Please note that the period of validity of the dri-
ved bodies: SNCT, DEKRA, LUKS or one of the ving license depends on its category and date of
partner garages. issue. Even if the SNCA often warns you when it
is time to renew it, be sure to find out!
47
Société nationale de circulation
automobile (SNCA)
snca.lu
Service des permis de conduire
11, r. de Luxembourg 5230 Sandweiler
(+352) 26 62 64 00
j Monday to Friday 8 a.m.- 5 p.m
www.cfc.lu
All drivers holding a driver's license less than 2
years old at the time of taking up residence in the
Grand Duchy must take part in a training course
at the Training Centre in Colmar-Berg.
Scan qr code
48
BANKS
Although it is possible to keep a bank ac- Banking services
count in your country of origin, it is recom-
mended that you open a bank account in A bank advisor is at your disposal to understand
Luxembourg in order to facilitate your daily your needs and offer you the right products and
life, particularly with regard to salary pay- services:
ments and payment deadlines. • VPay payment cards with immediate debit
• credit cards with deferred debit
Which bank to choose? • overdraft facilities
• accounts and savings products
To open a bank account, make an appointment • access to your accounts via an Internet
with a bank advisor to communicate your needs. Banking service
In Luxembourg, banking institutions are general- • consumer or property loans
ly opened on weekdays, from Monday to Friday, • securities accounts, savings products, etc.
from 9am to 5pm approximately. Some agen- • online tools: loan simulator, taxation, etc.).
cies open on Saturdays.
In Luxembourg, many services must be paid a
SETTLING IN
It is advisable to check the network of branches posteriori, upon bill reception, through a bank
and cash dispensers. Except for your own transfer.
bank's ATMs, cash withdrawals are subject to a
fee. However, some banks offer packages lin- Some banks offer fully online accounts. These
ked to your current account that include a num- ones are generally cheaper, and allow you to
ber of free withdrawals in Luxembourg and in open your account directly on the Internet. .
the European Union.
Nowadays, an increasing number of banks offer
Often these banks propose a wealth manage- “expat special” banking packages.
ment service, in line with their international
reach. You will also find other banking actors Opening a bank account
almost exclusively oriented towards wealth or
funds management. The conditions for opening an account or obtai-
ning certain services vary from one bank to ano-
How to find your way? Undoubtedly the best ther. Depending on the case, the last tax assess-
way is to question your own bank, in your ment, a work contract, a copy of current loans or
current country, in order to determine which an IBAN for possible transfers may be required
Luxembourg banking institution is more likely to to open an account.
offer services that meet your financial needs.
49
References ING
ing.lu
Spuerkeess
(+352) 44 99 1
spuerkeess.lu
(+352) 4015-1 ING is a global financial institution of Dutch ori-
gin, which proposes banking and financial ser-
With the State of Luxembourg as sole sharehol- vices for individuals and businesses through its
der, Spuerkeess is a strong financial partner and operating company ING Bank. The purpose of
the leading retail bank in Luxembourg. Ranked ING Bank is empowering people to stay a step
since 2011 amongst the 10 safest banks world- ahead in life and in business.
wide by Global Finance magazine, Spuerkeess is
the oldest financial institution and the n° 1 bank Raiffeisen
for retail clients as well as entrepreneurs and raiffeisen.lu/
self-employed professionals in Luxembourg.
(+352) 2450 1
BGL BNP Paribas Since 1925, Raiffeisen has been offering its
banking and financial services to its customers,
bgl.lu partners and members in their sole interest, in
(+352) 42 42 20 00
accordance with its status as a cooperative bank.
Providing a network of several dozen branches
and over 100 ATMs, BGL BNP Paribas is one Raiffaisen offers a wide range of daily banking,
SETTLING IN
of the major banking player in Luxembourg. savings, financing, insurance and wealth ma-
Luxemburgish branch of the famous interna- nagement services to its individual clients.
tional bank BNP Paribas, it offers a wide range For professionals and companies, Raiffeisen
of products and services, meeting the diverse offers a complete range of day-to-day banking
requirements of its individual, professional and management, cash management, finance, bu-
business clients: current, account management, siness takeovers and transfers.
savings, financing, investments, insurances and
wealth management.
Scan qr code
50
SPUERKEESS.LU/check
Banque et Caisse d’Epargne de l’Etat, Luxembourg, établissement public autonome 1, Place de Metz, L-1930 Luxembourg, R.C.S. Luxembourg B30775
GOOD TO KNOW
You can head to a branch to open your account and meet your adviser face to face, or
open an account online using your smartphone or computer before you even arrive in
Luxembourg!
You can secure a place to rent by taking advantage of the rental guarantee. If your bank
offers it as an option, it will act as guarantor to your future landlord, which means you
won’t have to provide a deposit. That way, you won’t have to dip into your savings for
other purchases.
A bank account that lets you maintain ties with your home country?
A Luxembourg bank account opens doors to a whole world of products and services, including electronic
SEPA transfers that let you make an unlimited number of euro transfers online, and if required instant
transfers to most countries in Europe. Current accounts are also often available in multiple currencies.
publireportage
Choose the solution that best suits your lifestyle and spending habits: a debit or
credit card with deferred or instant debit. Mastercard® cards, in addition to offering
a payment method widely accepted throughout the world, include insurance and
assistance services that make them quality allies, both in Luxembourg and abroad!
Most Luxembourg banks offer payment solutions on your smartphone. No need to get your wallet out!
It’s easy, fast and just as secure as your bank cards.
GOOD TO KNOW
Track your spending in real time and manage your payment methods and bank accounts
directly from the web & mobile banking digital platforms.
BGL BNP Paribas is here to help you through every step of your
move to Luxembourg.
The advisers at our Royal branch in Luxembourg City are experts in helping people settle into
their new lives in Luxembourg. They are ready to guide and assist you in a variety of languages.
Discover now all the benefits of opening a BGL BNP Paribas account in-branch or online at
bgl.lu/en/new-arrivals
BGL BNP PARIBAS S.A. (50, avenue J.F. Kennedy, L-2951 Luxembourg, R.C.S. Luxembourg : B6481) Marketing Communication October 2022
INSURANCE
Insurance contracts, taken out annually an insurance company, it covers you in case of
with one or more insurance companies, pro- damage and certifies a partial or total reimbur-
vide financial cover for the risk of damage sement in the event of a claim.
to property or persons.
This insurance is available in several commercial
In the event of a damage, a partial or total offers more or less complete depending on the
reimbursement will be granted by the insu- insurance companies. However, these contracts
rance company. always cover the basic risks: fire, water damage,
theft, glass breakage, storms.
Before taking out an insurance contract, we ad-
vise you to compare the offers on the market, Car/motorcycle insurance
particularly the ratio of cost, risks covered and
guarantees offered. In Luxembourg, all motor vehicles must be in-
sured for civil liability covering bodily injury and
Overall, insurance is quite expensive in material damage caused to third parties.
Luxembourg. Some are compulsory, others are
SETTLING IN
54
GoodStart.lu
Insure your flat
in 3 clicks.
The flat insurance that makes life easier.
[Tenants & owners]
56
also makes it possible to compensate for major Foyer
accidents in life.
foyer.lu
[email protected]
Other insurance
(+352) 437 437
Other insurance may be offered by your insu- As the leading insurance company in
rance company: Luxembourg, the Foyer Group offers a complete
• pension insurance range of insurance, protection and wealth ma-
• business insurance nagement services to individuals and business
• insurance for your pet. Please note that clients..
dogs must be covered by third party liability
insurance Lalux
(+352) 44 24 24 1
fessional clients a complete range of insurance
AXA’s ambition is to give its customers the solutions for all sectors. With a large network of
means to live a better life. For this, the insurance more than 110 professional insurance agents,
SETTLING IN
company supports its individual customers at LALUX is renowned for its service quality regu-
every stage of their lives and helps businesses larly awarded.
and professionals to undertake more serenely.
It is through its 5 fundamental values that AXA
serves its clients in order to develop with them a
long-term relationship: professionalism, innova-
tion, pragmatism, integrity and team spirit
Baloise Assurances
Scan qr code
baloise.lu
57
WORKING
©Fuchsphotography
59 GENERAL INFORMATION
Job market, Growth economy, Political stability, Languages at work
Working population, Legislation, Remote working, Compensation,
65 JOB SEARCH
Resources at your disposal, Start your own business, Self-emplyed
people, Useful adresses, Our 5 tips to find a job
75 CONTINUOUS TRAINING
Skills assessment, Support for vocational training, Useful adresses
58
GENERAL INFORMATION
Job market Growth economy
The Luxembourg labour market is a very As the second largest private fund mana-
active market with an unemployment rate ger, Luxembourg is among the best money
of 4.8% at the end of August 2022 (source markets in the world. Luxembourg's fi-
STATEC), below the European average. It nances are sound as evidenced by the triple
reflects the international and dynamic envi- AAA rating regularly renewed by the main
ronment that characterises the country. rating agencies.
Originally agricultural, then industrial with the With an average growth rate of 2.1% per year
development of its steel industry at the end over the last 5 years, Luxembourg's growth
of the 19th century, Luxembourg now has a rate is 4 times higher than that of the euro zone.
forward-looking service economy. Forecasts indicate a growth rate of around 3%
for 2022 and 2.1% for 2023.
As an international financial centre, Luxembourg
is Europe's leading centre for investment funds. Luxembourg is the country with the most open
WORKING
It is home to a large, competitive and efficient economy in the world and receives the most di-
private banking, asset management, investment rect investments, after the United States and the
fund and insurance sector. Netherlands, with 2,390 billion euros.
The government invests massively in the space In Luxembourg, the three official languages
and makes its start-ups the spearhead of its eco- are Luxembourgish, French and German.
nomy. Luxembourg defines itself as a "start-up
nation". However, English is increasingly used, es-
pecially in finance and business in general.
Luxembourg was also affected by the Covid pan- French is used in commerce, communication,
demic and the ensuing lockdown, but has reco- hotels and restaurants. German is the language
vered and is now back to near full employment. of construction. In some professions, such as
personal care, knowledge of Luxembourgish is
59
essential. European civil servants
Mastering several languages is an undeniable At the origin of the creation of the European
asset in Luxembourg.. Union, Luxembourg now hosts several European
institutions.
Working population
The Court of Justice, the Court of First Instance,
The working population is distributed as follows: the Court of Auditors, the European Investment
• trade/transportation/accommodation/res- Bank, the Secretariat of the European
toration (22.1% of the active population) Parliament, and many services of the European
• administration and public services (21.6%) Commission are located in Luxembourg, mainly
• professional and support services (16.6%), in Kirchberg.
• financial and insurance activities (11.3%),
• construction (10.9%), Almost 14,000 EU officials are based in
• industry (8.2%), Luxembourg.
• information and communication (4.4%),
• other activities (4.8%). Luxembourg’s public sectors
Cross-border workers For a long time reserved for nationals, civil ser-
vice posts are increasingly open to non-Luxem-
The number of cross-border workers has bourgish candidates.
WORKING
60
©syhin_stas
Legislation Collective vacation
Legal working time The building sector and civil engineering’s com-
mon agreements establish collective vacations
In Luxembourg, the legal working time is 8 every year for their employees. It is a period of
hours a day and 40 hours a week. 15 working days in summertime and 10 working
days in wintertime.
The law enables additional hours at the maximal
rate of 2 hours per day and 8 hours per week. Unless exemptions are granted by the Inspection
du Travail et des Mines, all public or private
Night work and sundays worksites must be shut down during this period.
62
Compensation
Minimum social wage
WORKING
Expat portrait: Bryan, british and luxembourgish since 2014
How long have you lived in Luxembourg? Why did you come in the first place?
Since 1984. I was offered a job as a translator at The European Commission, and Luxembourg
seemed a better choice than Brussels.
63
Average salary
Both the employee and the employer contribute These benefits in kind can be negotiated with
equally to various insurance schemes with the the company and include company cars for
Joint Social Security Centre. sales jobs, luncheon vouchers, accommodation,
school fees for expatriates, etc.
These social security contributions are calcu-
WORKING
lated as a percentage of gross pay and cover the The financial sector offers advantages on loans
risks of sickness insurance and long-term care, granted to their employees or additional pension
as well as insurance for old age pensions. insurance.
64
JOB SEARCH
Finding a job in Luxembourg can sometimes Additionally, ADEM is responsible for the unem-
prove to be long and complicated. ployed entitled to compensation.
Language proficiency is a plus in the job search. This compensation will be determined according
Many companies require a perfect command of to your last wage, as well as other revenues
English, even if it is not an official language. such as rental collection, which can be deducted
from your unemployment benefits.
If you wish to apply in Luxembourg companies
or in professions in contact with the popula- To benefit from this compensation, you will have
tion (medical sector, school,...) knowledge of to meet the required conditions and to complete
Luxembourgish is an asset. a dossier with ADEM.
WORKING
www.adem.public.lu between employers and job seekers.
Agence Luxembourg : 13A Rue de
Bitbourg, 1273 Luxembourg (Hamm) When subscribing to these agencies, your pro-
An appointment will be set up for you during Interim or transitional management can be an
which you will be given the "Job Seeker's Guide" excellent springboard for finding a permanent
containing all the useful information, as well as a contract.
questionnaire to be filled out. A placement coun-
sellor will then be assigned to you according to During the assignment, you will be able to
your occupation for a monthly follow-up. showcase your skills and gain recognition. If a
position opens up, you will be among the first
potential candidates.
65
Specialised websites and portals Job fairs
moovijob.com
Portals and specialised websites are a good way
to find job offers that correspond to your pro- Every year, job fairs are organised in and
file. Some of them can send you job alerts after around Luxembourg. These bring together the
subscribing. largest companies on the Luxembourg market.
Stay informed, because these fairs can be a
Eures good springboard in your search!.
ec.europa.eu/eures
Associations
Eures (the European Job Mobility Portal) offers
information, advice, recruitment and placement Many associations guide and support job
services to workers and employers, as well as to seekers.
European citizens wanting to make the most of
people’s free movement in Europe. . Initiativ Rëm Schaffen
remschaffen.lu
Euraxess Luxembourg 110, av. Gaston Diderich
euraxess.lu 1420 Luxembourg (Belair)
(+352) 250 249
This job portal gives access to thousands of Free and individual consultations by appoint-
research jobs and fellowships from more than ment in Luxembourg, Esch-sur-Alzette or
WORKING
66
• Value Added Tax (VAT) between 3 and 17%
depending on the type of goods or services
• the annual and compulsory Chamber of
Commerce contribution.
WORKING
The Luxembourg economy is diversified and
very dynamic. The country ranks 10th out of 125
countries in terms of competitiveness in attrac-
ting, retaining and developing its workforce.
Corporate taxation
67
€
EVER THOUGHT
OF DOING BUSINESS
IN LUXEMBOURG?
FARGO
HOUSE OF ENTREPRENEURSHIP
T.: (+352) 42 39 39-330 - [email protected] - 14, rue Erasme - L-1468 Luxembourg
Are you looking for a safe environment ideally located in the heart of Europe
to develop your business?
The Grand-Duchy of Luxembourg offers a multicultural, multilingual, highly
qualified task force, state-of-the-art IT and logistics infrastructures, political
and social stability, and a high quality of life.
WORKING
• have a VAT number in order to issue in- public institution grouping together companies
voices with VAT collection, from all economic sectors - except for crafts and
• be registered with the Centre Commun agriculture - and is one of the five professional
de la Sécurité Sociale. This will enable you chambers on an elective basis. Its aim is to fa-
to contribute to various insurance schemes, cilitate the development of economic activity
including health and old-age pensions. Self- through numerous actions and events.
employed persons contribute up to 24.25% of
their professional income or on the basis of Merkur Magazine
the minimum contributory income for newly
insured persons. Merkur is the Chamber of Commerce’s business
magazine. This monthly journal is an information
tool for economic and political activities. You can
consult Merkur online and subscribe in a private
capacity.
Chamber of trades
cdm.lu
2 Circuit de La Foire Internationale,
Scan qr code 1347 Luxembourg (Kirchberg)
(+352) 42 67 67 1
The Chamber of Trades (Chambre des métiers)
brings together all companies of the craft indus-
try. It supports, defends and represents them.
69
Junior international chamber Other references
jci.lu amcham.lu
bcc.lu
The Jeune Chambre Internationale (JCI) is an in- ccilux.eu
ternational movement aimed for young people cfci.lu
aged 18 to 40 years old. T ibcl.lu
nhf.lu
he JCI Luxembourg is a non-profit association, nobelux.se
which gives young people the opportunity to …
develop social responsibility, entrepreneurship
and solidarity, assets that are required in order
to create positive change in society
House of Startups
host.lu
9 Rue du Laboratoire, 1911 Luxembourg
(Bonnevoie Nord / Verlorenkost)
(+352) 28 81 00 01 Scan qr code
j From Monday to Friday, 9am-7pm
Initiated by the Chamber of commerce and
with the support of the City of Luxembourg,
WORKING
Nyuko
nyuko.lu/
(+352) 28 84 08-1
14 Rue Erasme, 1468
Luxembourg (Kirchberg)
j Du lundi au vendredi, 9h-17h
Nyuko freely supports entrepreneurs in their bu-
siness creation project in Luxembourg.
70
Our 5 tips to find a job
Before you start actively looking for a job, here are some tips to help you make the most
of your chances.
WORKING
joining a company.
71
Stay positive
Stay positive and constructive. The job search is a long-distance race.
You will probably receive rejections or even no replies to your letters. Ask yourself why your appli-
cation was not successful.
Correct the shortcomings, improve your weak points.
During a job interview, your employer will immediately perceive a positive attitude. This is already
several points gained for the future.
72
DIPLOMAS AND WORK EXPERIENCE
Applications for recognition of education, equi- Validation of prior learning and experience
valence of diplomas and professional qualifica- (VAE) is a procedure for assessing and recogni-
tions can be made directly on guichet.lu via an zing a variety of competencies, acquired through
online form. experience, professional or extra-professional.
WORKING
Luxembourg (Ville-Haute) diploma or a university title with the purpose of
(+352) 247-85910
practicing a profession.
In Luxembourg, some foreign certificates and
diplomas aren’t officially recognised. The reco-
gnition of diplomas is nonetheless useful in some
cases, e.g. when pursuing your studies or for
practicing certain professions.
Equivalence of qualifications
cedies.public.lu
73
open courses
customised sessions
digital solutions
74
CONTINUOUS TRAINING
Continuous vocational training is a predomi- ADEM.
nant topic in Luxembourg.
Individual training leave of up to 80 days over
Skills assessment the course of a person's working life can
be taken under certain conditions. Learning
A skills assessment can help you to bounce back Luxembourgish can entitle you to up to 200
in a new job market. hours of language leave.
Several training organisations registered on the Companies can apply to the state through the
Lifelong Learning portal can offer you a skills as- INFPC for co-financing of training for their em-
sessment in their field of intervention. ployees, up to 15% of the cost of the investment.
Useful
WORKING
The Maison de l'Orientation can also help you adresses
define your skills and competences. Thanks to
various online tools, you can assess your inte- Chamber of trades
rests, aptitudes and skills yourself. wcdm.lu/
2 Circuit de La Foire Internationale,
Support for vocational 1347 Luxembourg (Kirchberg)
(+352) 42 67 67 1
training
j Monday to Friday 8.00-17.30 and Saturday
9.00-17.30
Individuals and companies can receive funding
support for vocational training.
Chamber of commerce/House of
Aid for individuals training
houseoftraining.lu/
The costs of professional training for upgrading 7 Rue Alcide de Gasperi, 1615
can be deducted by employed persons from Luxembourg (Kirchberg)
their taxable income.
(+352) 46 50 16 1
j Monday to Friday 8.00-17.00
Those enrolled in higher education may be eli-
gible for a higher education loan or grant under
certain conditions.
75
Ministère de l’Éducation nationale, de INFPC - Institut national pour le dé-
l’Enfance et de la Jeunesse veloppement de la formation profes-
men.public.lu sionnelle continue
[email protected] infpc.lu
33 Rives de Clausen, 2165
(+352) 26 20 40
Luxembourg (Clausen)
(+352) 24 78 51 00
The INFPC is the public service dedicated to life-
j From Monday to Friday 8:30-11:30am and
long learning in Luxembourg.
2-5pm
76
MY TRAINING:
ALL THE INFORMATION
IN THE BLINK OF AN EYE!
78
LEARN
FRENCH
W I T H
80
RETIREMENT AND PENSION
Principle of the old- It is possible to benefit from an early old-age
age pension pension
• from the age of 57, as soon as the insured
Any employee or self-employed person in proves that he or she contributed to the man-
Luxembourg is in principle entitled to a reti- datory insurance for 480 months
rement pension, provided that he or she has • from the age of 60, under the conditions of
contributed to the Luxembourg pension sys- 480 months of mandatory insurance contri-
tem under the required conditions. butions, including 120 months of mandatory
continued insurance, optional insurance or re-
The Luxembourg pension system is a pay-as- troactive purchase.
you-go system. The overall contribution rate is
set for each ten-year period of coverage so that If at retirement age, the applicant does not meet
the present value of the likely income covers the the conditions for old-age insurance contribu-
present value of the likely expenditure and the tions in Luxembourg as defined above, he or she
increase in the reserve. may request a refund of the contributions he or
she would have made in Luxembourg (minus the
WORKING
Since 1 January 1985, the overall contribution employer's share). He/she will then lose the be-
rate has been set at 24% of the maximum pro- nefit of any Luxembourg pension.
fessional income. These contributions are divi-
ded equally between the State, the worker and However, the imbalance in the pension system
the employer. is growing. Even if pensions appear to be secure
until 2040, the system needs reform to ensure its
For the employee, these contributions are de- sustainability. The debate on this subject is open.
ducted each month from the gross monthly
salary. Pension request
The employee or independent worker who The old-age pension applicant must make the
contributed in Luxembourg will be able to benefit request with the retirement fund of his or her
from a retirement pension in the Grand Duchy of country of residence, a few months before rea-
Luxembourg provided that: ching the retirement age.
• he or she reached the legal age of retire-
ment in Luxembourg, i.e. 65 years old The country of residence then calculates pension
• he or she contributed to the mandatory rights according to its legislation and that of the
pension insurance over a minimal period of country or countries where the insured person
120 months in the form of continued insu- has contributed, based on European or bilateral
rance, optional insurance or retroactive pur- agreements. The insured will receive benefits
chase periods from each country where he has contributed, in
• have worked in Luxembourg for at least 12 accordance with the legislation of each of these
months. countries.
81
A good start to a new life means
first of all protecting yourself.
82
To learn more about the old-age pension in
Luxembourg and claim your pension, visit the
website of the Caisse Nationale d’Assurance
Pension.
Useful adresses
(+352) 22 41 41 1
CNAP is the interlocutor of the private sector
employees and the self-employed, all insured
under the general pension scheme. It addresses
any questions related to pension insurance:
conditions for granting, calculation and proce-
dures to obtain a pension.
WORKING
survival.
Scan qr code
83
©strh
MOVING AROUND
©Interpixels
86 DRIVING AROUND
Traffic regulations, Driving license , Road traffic, Vehicle parking system,
Petrol stations and fuels, Breakdown service, Car wash, Car purchase,
Electric cars, Carpool, Car sharing
93 PUBLIC TRANSPORT
Transports information, Tickets and memberships, Routes and schedules
95 BUS TRANSPORT
General information, Luxembourg city buses, Regional buses, School
transport, Bus on demand, Night shuttle bus
101 TAXIS
Find a taxi, Fares, Take a taxi
102 CYCLING
Rules for riding a bike, Self-service bikes, Bike school, Bicycle parking,
Cycling paths, Bicycle lanes, Bicycle routes, Bike & rail
To drive in Luxembourg, the maximum level of Luxembourg or not, must be equipped with win-
alcohol permitted in the bloodstream is 0.05%. ter or "4-season" tyres to drive on Luxembourg
roads.
Audible warning devices should not be used in
urban areas, except in cases of imminent danger There is no indication of date or season, although
the end of October and the end of March are
It is forbidden to use a phone when driving wit- good benchmarks for summer/winter changes.
hout a hands-free system.
In case of snow or frost
As in every country of the European Union, the
vehicle must carry a reflective clothing item, as In case of snow or very low temperatures, you
well as a signage triangle. They must be used must clear your vehicle of any snow or ice on
in the event of breakdown or emergency stop. the windows, windscreen and rear window. You
This point is precisely checked during the road- must have full visibility. Your number plate must
worthiness tests. also be completely clear.
86
licence and/or a fine based on the seriousness
of the offence.
Driving license
MOVING AROUND
take at least 12 hours of theory lessons (6 hours parking system
if you already have a licence in another catego-
ry), followed by 12 hours of practical lessons gi- Car parking is strictly regulated. Vehicles must
ven by an approved driving school. be parked in the designated areas on the public
highway.
Accompanied driving is possible from the age
of 17. Drivers must pay the parking fees required ac-
cording to the place of parking, under penalty of
Transcription of a foreign licence fines between 12 and 150 euros depending on
the seriousness of the offence.
People who obtained their driving license in a
country outside the European Economic Area Parking regulations
have one year from the date of their arrival in
Luxembourg to exchange it for a Luxembourg Parking in Luxembourg City is regulated by a
license. colour-coded system indicating the maximum
parking time and the applicable tariffs.
Depending on the category of the driving li-
cense, a test will be required or not. Parking is charged from Monday to Friday from
8am to 6pm. In some zones, parking is also
All drivers holding a category B driving license, charged on Saturdays from 8am to 6pm.
less than 2 years old at the time of taking up • White zone: 1/2 hour maximum, free
residence in the Grand Duchy of Luxembourg • Orange zone: 2 hours maximum, 2 euros/
are obliged to participate in a one-day training hour
course at the Training Center in Colmar-Berg.
87
• Yellow zone: between 3 and 5 hours maxi- entrance of the city..
mum, or even 5 to 10 hours in car parks, 1
euro/hour except for residents Park + Ride
• Green zone: 5 hours maximum, decreasing park-and-ride
rate from 2 to 1.50 euros/hour
• Purple zone: 10 hours maximum, 0.5 euro/ P+R are free car parks reserved for long-term
hour. parking (more than 5 hours) on the outskirts of
the City of Luxembourg. There, you will find re-
Parking fees are paid by coin, payment or credit gular buses travelling towards the central Station
card or with Call2Park. or the city centre.
• P+R Bouillon, Rue de Bouillon
Other municipalities apply a similar parking sys- • P+R Luxembourg-Sud à proximité de l’au-
tem, depending on the case. toroute A3 à Hespérange
• P+R Kockelscheuer situé. àproximité de la
Call2Park patinoire de Kockelscheuer
call2park.lu • P+R Cloche d’Or, en attente de l’emplace-
ment définitif
Call2Park is a payment system for parking fees • P+R Esch-Belval
in the City of Luxembourg. It allows the purchase
of an electronic parking ticket via your mobile The P+R Bouillon, Luxembourg-Sud and
MOVING AROUND
phone. Payment is made directly to the credit Kockelscheuer are free for 24 hours. From the
card, to the minute. 25th hour of parking, the rate is 10 euros per
day started.
Registration is free and must be done before-
hand on the call2park website. Residential parking sticker
88
The clock card issued at the same time as the Petrol stations and fuels
vignette allows you to park free of charge for
two hours in the entire territory of Luxembourg The price of fuel is set by the government. It is
City. the same at all petrol stations in the country.
You must place the arrow on the line correspon- Breakdown service
ding to your arrival time at the parking point.
The maximum parking times must always be Automobile Club du Luxembourg
observed. (ACL)
acl.lu
Service Circulation of Luxembourg
(+352) 45 00 45-1
city (+352) 26 000 (Breakdown
service and towing)
vdl.lu
Kofferfabrik, 1943
ACL is a non-profit association and a community
Luxembourg (Bonnevoie)
Parking with eu disc (blue zone) ACL offers 24/7 assistance and privileged and
MOVING AROUND
neutral advice through comprehensive services
Some areas, identified by blue signs with a white to ensure the mobility of its members.
P and a parking disc symbol, allow free parking
with a blue disc. GARD – Groupement d’Assistance,
Remorquage et Dépannage
The permitted parking time is usually 1. 1/2 gard.lu
hours. The blue disc indicating the time of arri-
val should be displayed prominently behind the You will find on the website www.gard.lu all
windscreen. the breakdown / towing companies that are
members of the GARD and are concerned about
These blue discs are available at petrol stations. the quality of their service.
Scan qr code
89
Car wash Second-hand cars
Some gas stations offer automatic car-washing You can buy a second-hand car from car dealers
systems for a few dozen euros approximately. or directly from private individuals, via several
dedicated websites.
Some car parks offer car-washing services
while you shop. You will also find some specia- In the latter case, you will be responsible for all
lised sites dedicated to automatic and manual the registration and registration change proce-
car wash. dures. You will need to obtain a sales document
from your seller and go to the SNCA to complete
Useful references the necessary procedures.
autocentergoedert.lu
washmycar.lu/ See Settling in / Vehicle formalities
carshine.lu
Useful references
luxauto.lu/
auto.lu/
Car purchase autoscout24.lu/
autopolis.lu/
New cars
Electric cars
MOVING AROUND
90
Electricity incentives Carpool
guichet.lu
Carpooling is in full expansion in Luxembourg.
Buying an electric vehicle Little used a few years ago, it is now gaining
more and more followers, especially in view of
In the context of sustainable mobility, the go- the increase in fuel prices.
vernment offers subsidies of between 500 and
8,000 euros for the purchase of an electric Copilote
vehicle registered in Luxembourg and meeting www.copilote.lu
a number of specific characteristics.
At the beginning of 2018, the government of
These bonuses can also be granted to citizens Luxembourg launched a service platform that
benefiting from a leasing contract. aims to promote carpooling. Named Copilote,
this application allows you to travel with other
Private charging station road users, hence diminishing the costs and the
environmental impact..
A financial incentive of 50% of the investment is
granted to people who wish to equip their home Some references
with a private charging point. pendlerportal.de
blablacar.fr
MOVING AROUND
The application must be submitted no later ...
than 12 months after the last invoice issued in
connection with the investment.
Car sharing
91
also find a station near the central station and
the city centre.
Flexcar sharing
flex.lu
Scan qr code
92
PUBLIC TRANSPORT
MOVING AROUND
Expat portrait : Sophie, french
How long have you lived in Luxembourg? Why did you come in the first place?
We moved here 4 years ago, for professional reasons, following a previous expatriation.
93
Ticket purchase also the competent authority in case of problems
mshop.lu/ or claims.
Public transport is chargeable outside The website and the mobile app mobiliteit.lu dis-
Luxembourg and on 1st class journeys. play bus, train and tramway timetables in real
time and allow clients to find the best itinerary.
Tickets can be purchased at the ticket of-
fices of the various operators, at the Mobility Mobility centres are located at Luxembourg sta-
Centre (Mobilitéitszentral), or at the Info'Box of tion and Belval-Université station.
Luxembourg City.
Mobiliteit.lu
mKaart mobiliteit.lu
The mKaart is a smart card on which can be The Mobilitéit.lu website and mobile applica-
electronically loaded : tion is the ideal tool for planning your journeys
• 1st class train tickets and cross-border in real or delayed time, in order to find the best
transport by bus or train, itinerary.
• access to the Vël'OK service in
Esch-sur-Alzette, Mobiliteit.lu is one of the apps you should down-
• access to the mBox bicycle parks, load as a priority to get around easily by public
MOVING AROUND
Mobilitéitszentral
Gare centrale Luxembourg (Gare)
Gare Belval-Université
(+352) 2465 2465
j Monday to Friday from 6.45am to 7pm
Saturday - Sunday and public holidays from
9.00 am to 4.30 pm
94
BUS TRANSPORT
General information capital, information on school buses serving the
mobiliteit.lu main campuses.
MOVING AROUND
it is advisable to use the Luxembourg City buses
or the Eurobus. Regional buses
Eurobus are regional buses that operate like The RGTR regional bus offer is very wide. These
city buses in the territory of Luxembourg City. buses connect almost all rural municipalities to
They run between the central station and the regional centers and Luxembourg City. They
European district Kircherg. The name "Eurobus" also connect the French, Belgian and German
is printed on the external display. border regions to the Luxembourg capital.
Infobus - Autobus service Please note that regional bus trips beyond
Luxembourg city Luxembourg's borders are subject to a charge.
vdl.lu/fr/
[email protected] RGTR regional buses are identified by the route
63 rue de Bouillon L-1248 numbers indicating the destination area:
Luxembourg (Hollerich) • 1XX : North
(+352) 4796-2975
• 2XX : Nort-east (Echternach)
j Monday to Saturday from 8 am to 6pm
• 3XX : East (Wasserbillig)
Infobus is the contact service for information • 4XX : South-east (Remich)
on the City of Luxembourg's bus network, time- • 5XX : South (Thionville)
tables, lost property, etc. • 6XX : South (Esch-sur-Alzette)
• 7XX : South-west (Pétange)
On the vdl.lu website, you will find real-time • 8XX : West (Steinfort)
traffic information, timetables by line or by stop, • 9XX : North-west (Redange).
a map of the AVL network of bus lines in the
95
Find your regional bus, the timetable and Bus on demand
connections on the website Mobiliteit.lu.
City Luxembourg : Call-a-bus
School transport callabus.vdl.lu
mobiliteit.lu/
(+352) 4796-4797 call at
least 45 minutes before
Bus lines j Monday to Saturday from 9am to mid-
night, Monday to Sunday from 7am to midnight
for wheelchair users.
The main campuses of the secondary schools
Geesseknäppchen, Sainte-Sophie and Sport Call-a-bus is a service operated by the City of
Lycée, European School I and Limpertsberg are Luxembourg that allows eligible persons to take
served by dedicated bus lines. the bus at the time and place of their choice, inde-
pendently of the public bus lines and timetables.
On the Mobiliteit.lu website, you will also find all
the bus routes to the stops near the secondary To benefit from the "Call-a-Bus" service, you
schools. must be a resident of the City, aged 70 or over,
and have registered in advance using a specific
You can also use the Mobiliteit.lu travel planner form available on the vdl.lu website.
to find out how to get to and from any school.
Other municipalities
MOVING AROUND
These buses, identified as "Schoulbus", serve a Ask your local authority for information on the
number of identified stops in the commune du- terms and conditions of access.
ring school hours.
Night shuttle bus
Eventually, there may also be a "Pedibus" driven
by an employee of the commune, identified with On Friday and Saturday evenings, it is possible
a yellow waistcoat. to travel by night bus in Luxembourg City or to
certain cities in the country
Ask your local authority for more information.
City Night Bus
citynightbus.vdl.lu
cnb.vdl.lu
mobiliteit.lu
96
This night shuttle is a free service of the City of This service is available in the entirety of the
Luxembourg. You can view the different routes Grand Duchy territory.
of the bus on the website.
To use the Adapto services, you have to fill a
Night Bus request form in advance. You can find it on the
mobiliteit.lu Guichet.lu website. You also need to submit it
with a medical certificate as attachment.
“Night buses” circulate during weekends, in-
cluding the evening before bank holidays. The application should be sent to:
Communes put them into service, in addition to Public Transport Administration (ATP)
the shuttles of the City of Luxembourg. Service Transports PMR - Adapto
B.P. 640 L-2016 Luxembourg
Their use is generally free and allows travellers
to return home after a night out, without having A medical certificate must also be attached to
to use a personal vehicle. the application.
Night Rider
nightrider.lu/
(+352) 9007 10 10
j Reservations: Monday to Thursday from
MOVING AROUND
8am to 6pm, Friday 8am to Saturday 5am,
Saturday 8am to Sunday 5am.
Night Rider is an on-demand night shuttle bus
that you can book in advance.
Scan qr code
It operates on Friday and Saturday evenings
between 5.30pm and 5am.
(+352) 2465-2465
j Sunday (and holidays), Monday, Tuesday,
Wednesday, Thursday: 07 am to 10 pm;
j Friday and Saturday: from 07 am to
midnight;
j 24 December: from 07 am to 8 pm.
97
TRAMWAY AND TRAINS
The Mobility Plan 2035 foresees new tramway All train travel in Luxembourg is managed by
branches beyond Line 1 currently in service. CFL, Chemins de Fer Luxembourgeois.
These should be operational in 2035.
• K2 line by 2028 to double the service to the Tickets and subscriptions
Kirchberg district on the Boulevard Adenauer Luxembourg
axis towards the station and the Hollerich
district. Travel by train in 2nd class is free within
• Bouillon / Route d'Arlon line with service to Luxembourg.
the Centre Hospitalier de Luxembourg and a
new P+R West Only 1st class and cross-border travel is subject
• Fast tramway between Luxembourg and to a charge.
Esch sur Alzette, with a stop in Leudelange.
Tickets or season tickets can be purchased di-
This service will make it possible to reach rectly from the ticket machines or ticket offices
Belvaux and Findel airport in less than an hour. in the stations before boarding the train (except
98
for TGV trains). They can also be booked via the The CFL mobile app gives you access to real-
CFL app. time information on the rail network. You can
also buy your tickets and plan your trips.
See the Public transport chapter.
Tgv tickets
CFL ticket prices sncf-connect.com/
• single ticket 1st class: 3 euros
• annual subscription 1st class without route TGV (high speed train) journeys to France must
limitation: 660 euros. be booked in advance on the website sncf-
connect.com/
Cross-border tickets and passes
You will not be able to access the train without a
TER Grande Région users must pay the ticket valid reservation.
price for the part of the journey outside the
Grand Duchy.
100
TAXIS
provide suitable seats for children.
Find a taxi
The driver may refuse a customer who is unhy-
If you need a taxi, there are many taxi parking gienic, intoxicated or drugged.
areas in the capital, at the train station, at Findel
airport, etc. Taxis may refuse animals, except for assistance
dogs.
You do not have to take the first taxi in line.
Smoking is not permitted in taxis.
You can also hail a taxi on the street, provided
you are more than 50 metres from a taxi rank. Useful references
webtaxi.lu
If you are a group of more than 4 people, if you alotaxi.lu
have a young child, if you are carrying bulky taxiluxembourg.lu
suitcases, etc., it is preferable to order a taxi by colux.lu
MOVING AROUND
telephone or directly via the Internet. citytaxis.lu
Take a taxi
The taxi should take the shortest route. If you Scan qr code
have a preferred route, let the driver know. The
taxi driver cannot refuse a journey, even a short
one. However, he may refuse a long-distance or
foreign journey.
101
CYCLING
Rules for riding a bike Vel'oh!
myveloh.lu
Cycling on the pavement is allowed for children [email protected]
up to 12 years old. An adult may also accom-
(+352) 278 88746
pany them. The City of Luxembourg provides self-service
electrically-assisted bicycles from parking termi-
Your bike must be equipped with : nals throughout the city.
• a bell,
• 2 brakes, front and rear, The vel'OH! are available 24 hours a day, 7 days
• a yellow or white light at the front, a red a week.
reflector and a red light at the back,
• reflectors on the wheels (2 per wheel) and To take advantage of them, you can choose
on the pedals. between a long or short subscription. The long-
term pass gives you access to the vel'OH! ser-
Between dusk and dawn and during the day in vice for a whole service for a whole year. The
MOVING AROUND
case of poor visibility, lighting of your bike is short-term pass allows you to take a bike whe-
mandatory. never you want, for a period of one to seven
days.
The sign with the bicycle symbol accompanied
by "Except Frei" indicates the possibility of using Velo en ville Asbl
one-way roads or the bus lane. vdl.lu
8 Bisserweg, 1238 Luxembourg (Grund)
Children under 12 years of age must wear a
(+352) 4796-2383
helmet. j Variable hours according to the season
"Vélo en ville" provides bikes for hire for the
The use of headphones (MP3, mobile phone whole family. Bicycle seats, tandems, helmets,
etc.) is not allowed when cycling. little "carriages" on wheels... are available for
young children..
Cars must keep a minimum distance of 1.5
metres when overtaking a bicycle. Vël'ok
velok.lu
Self-service bikes 32a, rue Zénon Bernard
L-4031 Esch-sur-Alzette
Several companies offer bike sharing in the lar-
(+352) 8006 2456
ger cities. Vël'Ok is the self-service bicycle service set up
by the city of Esch-sur-Alzette and the neighbou-
Users can borrow a bike for a fee and drop it ring cities of the southern region.
off at another station. This makes it possible to
make urban journeys in complete freedom.
102
Bike school Bicycle routes
lvi.lu
Vëlosummer
Want to learn to ride a bike? Lëtzebuerger Vëlos-
Initiativ offers courses for children and adults. The "Vëlosummer" is a programme of 11 sum-
mer tourism routes across the country with iden-
Bicycle parking tified accommodation and tourist sites.
MOVING AROUND
paths & Rail routes to discover cycle paths between
map.geoportail.lu Luxembourg stations.
103
TRAVEL BY AIR
Parking
Findel airport luxairport.lu
luxairport.lu
Rue de Trèves, 2632 Findel (Sandweiler) Several car parks are available, depending on
the duration of the parking. It is strongly recom-
Luxembourg-Findel airport is an international mended that you book your parking in advance,
airport with more than 70 direct flights to desti- especially on long weekends and holidays.
nations in Europe and beyond.
The "Kiss&Fly" car park in front of the airport is
Located in the municipality of Sandweiler, it free for the first 15 minutes. After that, the rate
will be served in 2024 by the tramway, from increases rapidly.
Luxembourg Station.
For longer stays, choose the M economy car
Today the airport is accessible by bus or car, via park further away, which is linked to the airport
the A1 motorway or the Nationale 1 towards by a shuttle bus. A price simulator is available on
MOVING AROUND
More and more airlines are flying into Findel Door2gate - shuttle service
International Airport. flibco.com/fr/d2g
You can find all the airlines and destinations ser- The Door2Gate service is a shuttle service
ved from Luxembourg airport on the Luxairport. between your home, located in the major cities
lu website. of the Greater Region, and Luxembourg airport.
You will also find the flight schedules for arrivals The service is carried out in a van for a lower
and departures for each day, with any delays to cost than a taxi. The service must be booked in
be expected. advance.
104
Nearby airports
Airport shuttles
flibco.com
MOVING AROUND
Scan qr code
105
DAILY LIFE
©djedj
113 SHOPPING
Practical information, Shopping centres , Shopping events, Buy local,
Weekly markets, Sustainable consumption, Shopping in the Greater Region
123 CATERING
Find a restaurant, Culinary events, Home delivery and take-away,
Luxembourg specialties, Recipe for Bouneschlupp
106
LUXEMBOURG IN BRIEF
Geography National languages
Luxembourgish,
French,
German
Ettelbruck
2 586 km2
Esch-sur-Alzette
Euro
LIVING IN LUXEMBOURG
Borders
148 km with Belgium
135 km with Germany
73 km with France History
Population
constitutional monarchy
1839 23 juin
independance national day
Work
645.397 inhabitants 464.486 workers
incl. incl. 215.957 cros-border
128.494 in Luxembourg city workers
Unemployment rate 4,7%
Source : Statec 2022
107
GEOGRAPHY
Luxembourg is a small, green country of
less than 2,600 km². Weather
Located in the centre of Western Europe, it Luxembourg's climate is semi-continental, with
shares borders with Belgium to the northwest, oceanic influences.
Germany to the east and France to the south.
Together with these border regions, it forms part Seasonal variations are more or less marked,
of the Greater Region. with precipitation throughout the year.
108
QUALITY AND COST OF LIVING
Luxembourg is described by its inhabitants Housing is the largest expense item for
as a country offering a high quality of life, households. On average, it costs 3,100 euros to
with high standards. rent a 3-bedroom / 90 m2 flat in Luxembourg
city centre.
Quality of living
In some areas, prices per square metre rise to
Luxembourg's GDP per capita regularly appears over 15,000 euros or more.
at the top of the list of countries in the world. In
2021, the GDP per capita amounted to 135,683 See the chapter "Housing market and housing
dollars according to the World Bank. More prices" in the section Accommodation.
than 400 Luxembourg families are classified as
"UHNWI" (ultra high net worth individuals), with Food is the second largest item of household
a fortune of more than 30 million dollars. expenses in Luxembourg, with a year-on-year
price increase of 7% for non-alcoholic beve-
LIVING IN LUXEMBOURG
Remuneration is above the European average rages, 8% for cereals and 11% for meat and fish.
with minimum salary levels of 2,313.38 euros
for an unskilled worker. The median salary is Social life is the third largest item of expenditure,
4,897 euros per month. accounting for around 13% of the budget for all
types of household.
Wages have been regularly increased in recent
years through a cost-of-living index. Conversely, some products are less expensive,
such as alcohol and tobacco.
Today, the average Luxembourg household lives
on more than 5,700 euros per month. Luxembourg is the first country in the world to
have introduced free public transport.
Cost of living
See chapter"Getting Around"
About 17.4% of the Luxembourg population lives
below the monetary poverty line, set at 1,892
euros.
109
TAXES AND DUTIES
Income tax for employees and pensioners is de- For the tax return, the taxpayer has two options:
ducted at source, either directly by the employer • fill the declaration and return it signed and
from the salary paid or by the institution issuing completed to the attendant of the competent
pensions and other unemployment benefits on tax office
the basis of a tax card. • fill the tax return forms electronically and
send them to the ACD via MyGuichet..
Tax card
impotsdirects.public.lu Following this declaration, a new tax rate will be
calculated, as well as a corrected tax amount.
In order to deduct tax at source and/or pay the
tax credit to the employee, the employer must If the taxes deducted at source were in excess,
have a tax card. a payment will be made by the administration to
the taxpayer's account, otherwise the taxpayer
The tax card provides information on the tax will be asked to pay the difference.
class and the tax rate of the taxpayer.
Tax classes
The tax card is issued by the administration to
the taxpayer at the beginning of each year or the There are three tax classes (1, 1a and 2). The
month following a change of employer or perso- tax class depends on the family situation and the
nal situation. place of residence (resident or not).
Upon receipt, the taxpayer must submit it as Class 2 is the most advantageous and is mainly
soon as possible to his employer for calculation used by married and civil union partners.
of his net pay and payment of his salary.
110
The tax is calculated on the basis of the tax re-
turn to be filled in annually by each resident or
cross-border worker, according to the amount of
income and the tax class.
Other taxes
LIVING IN LUXEMBOURG
or unbuilt properties. It is payable each year to
the municipality of residence.
111
Feeling foreign today,
home tomorrow
ing.lu/welcome
ING Luxembourg S.A. - 26, Place de la Gare, L-1616 Luxembourg - R.C.S. Luxembourg B.6041 - TVA LU 11082217 - ing.lu
112
SHOPPING
openings, garage sales, sales periods, anima-
Practical information tions or services offered by the merchants of
Luxembourg City..
In the Grand Duchy of Luxembourg, retail stores
open generally from Monday to Saturday from Free transport and p+r parkings
9:00 to 18:00, sometimes 18:30. In Luxembourg mobiliteit.lu
city, some shops in the Centre and Station areas
are open on Sundays. In Luxembourg, all lines from the bus network
and the tramway are free to use.
Retail stores and shops are generally closed
on Sundays and during the bank holidays, with Remember that you can use P+R car parks,
some exceptions, such as the period before which are located on the outskirts and offer bus
Christmas or the periods of sales, during the journeys to the city. This will prevent you from
famous “Mantelsonndeg" in October, or once a looking for a parking space when there are
LIVING IN LUXEMBOURG
month. events that attract large crowds of people. .
City shopping info point See the chapter Bus transport in the Moving
cityshopping.lu around section.
2, pl. d’Armes Luxembourg (Ville-Haute)
26 27 02 70
j Tuesday to Saturday, 10am-6pm
The City shopping info point is an informa-
tion space dedicated to shopping at the City of
Luxembourg.
113
114
Shopping centres City Concorde shopping center
concorde.lu
Central region 80 Rte de Longwy, 8060 Bertrange
j Monday to Friday 9am-8pm, Saturday
Royal-Hamilius 9am-7pm
royal-hamilius.lu/ Hypermarché Cora, Bram, autres enseignes
Grand-Rue, 1660 Luxembourg (Ville-Haute)
j Monday to Saturday 9am-6.30pm Walfer shopping center
walfer-shopping-center.lu
Hypermarket Delhaize, Galeries Lafayette, Fnac, 2 Rue des Romains, 7264 Walferdange
Décathlon, ... j Monday to Friday 9am-7pm, Saturday
9am-6 pm
Auchan shopping center Kirchberg Supermarket Delhaizeand other shops
auchan.lu
5 Rue Alphonse Weicker, 2721 Southern rgion
Luxembourg (Kirchberg)
j Monday to Saturday 8am-8pm Belval Plaza shopping center
Hypermarket Auchan, H&M, Zara, ... belvalshopping.lu
7-14 Av. du Rock'n'Roll,
LIVING IN LUXEMBOURG
Cloche d'Or Gasperich 4361 Esch-sur-Alzette
j Monday to Friday 10am-8pm, Saturday
clochedor.lu
25 Bd Friedrich Wilhelm Raiffeisen, 9am-7pm
2411 Luxembourg (Gasperich) Supermarket Delhaize and other shops
j Monday to Saturday 8am-8pm, Sunday
9am-1pm
Opkorn shopping center
Lifestore Auchan, Hifi International,Ernster, AS opkorn.lu
Adventures, other shops,... 1 Boulevard Emile Krieps,
4530 Differdange
Infinity Shopping Center Kirchberg j Monday to Saturday 8am-8pm, Sunday
8am-1pm
infinityluxembourg.lu
Av. John F. Kennedy, 1499 Hypermarket Auchan and other shops
Luxembourg (Kirchberg)
j Monday to Saturday 9am-7pm Shopping Park Bettembourg
Supermarket Proxy - Delhaize ans other shops shoppingpark.lu/
235 Rte de Luxembourg,
La Belle Étoile Shopping center 3254 Bettembourg
j Monday to Saturday 8am-7pm
belle-etoile.lu
Route d'Arlon, 8050 Bertrange Hypermarket Delhaize and other shops
j Monday to Friday 8am-8pm, Saturday
9am-7pm Borders shopping center
Hypermarket Cactus, Hobbi, Maisons du Monde, borders.lu
Ernster, other shops 6 Schengerwiss, 5439 Schengen
j Monday to Saturday 7:30 am-8pm,
Sunday 7:30am-7pm
115
EQUIP YOUR HOME
WITH HIFI INTERNATIONAL
TV APPLIANCE ELECTRONIC
10 stores in Luxembourg
116
Supermarket Delhaize and other shops Sunday openings
LIVING IN LUXEMBOURG
nordstrooss.lu Braderie de Luxembourg
2 Marbuergerstrooss, 9764 Klierf
j Monday to Saturday 8am-7:30pm, Sunday The big braderie in Luxembourg city takes place
8am-1pm at the end of “Schueberfouer”, beginnings of
Supermarket Cactus and other shops September. You will find it in the streets of the
city centre and in the station neighbourhood. All
shops open their doors and sell off their items
for the occasion.
Mantelsonndeg
In Luxembourg, sales happen twice a year: in Black Friday is a commercial event originating
January and in June/July. The Grand Ducal regu- from the United States and Canada. It has be-
lation sets the dates every year. come increasingly popular in Europe, including
Luxembourg. As across the Atlantic, it takes
117
place at the end of November and allows you Buy local
to take advantage of many promotional offers.
Lëtzshop.lu, online shopping
Christmas markets letzshop.lu.
At the end of the year, the famous Christmas More than 400 Luxembourg retailers offer you
markets take place in Luxembourg-ville and the opportunity to make your purchases online.
other communes, as well as in Germany (among Products "Made in Luxembourg". Nearly 2,500
other countries). products are waiting for you, in more than 20
categories.
This is the moment to enjoy the beautiful festive
atmosphere while sipping some mulled wine! Lët'z go local
letzgolocal.lu
Flea markets
vdl.lu Lët’z go local is an association that promotes
Place d'Armes Luxembourg (Ville-Haute) products and services 100% Luxembourgish.
j May to October, 8am to 6pm Several times a year, Lët’z go local orga-
nises markets at Rotondes in Luxembourg or
Second-hand dealers showcase their treasures at Ettelbrück to showcase local products and
LIVING IN LUXEMBOURG
on the 2nd and 4th Saturdays of the month. promote them to the general public: De Lokale
Maart.
Garage sales
vdl.lu Design, fashion, local products, services to in-
Champ du Glacis Luxembourg dividuals: each year there are more than fifty
(Limpertsberg) stands exhibiting Luxembourg’s savoir-faire and
j 1st Sunday of the month from April to specialities.
October, from 10am to 5pm
The vide-grenier is a gigantic open-air market, Rosport
run by individuals who want to sell items they no rosport.com
longer need. If you want to exhibit, contact the [email protected]
City of Luxembourg directly.
(+352) 408 403 – 1
Local producer of natural mineral water,
For garage sales in other communes, contact Sources Rosport is looking for a continuous im-
your local administration. provement of its quality. The company achieves
this by scrupulously respecting the environment
and a series of eco-responsible values.
Scan qr code
118
Discover the finest
natural mineral water of Luxembourg.
Rosport, the reference since 1959.
www.rosport.com
Glacis (Limpertsberg)
Weekly markets j 3rd Sunday of the month, from March to
October from 10 am to 5 pm
The weekly markets offer different regional, or-
ganic, artisanal or seasonal products to buyers: Esch-sur-Alzette
fruit and vegetables, fish, meat, bakery, pastry, esch.lu
cheese, flowers, clothing, etc. Place de l’Hôtel de Ville (Esch/Alzette)
j Tuesday and Friday 8am-1.30pm
They take place in Luxembourg City but also in
other towns in the country.
Luxembourg
vdl.lu
Place Hamilius and around (Ville-Haute)
j Wednesday and Saturday 7.30am-2pm
Place de Paris (Gare)
j Thursday 7.30am-2pm
Place Léon XIII (Bonnevoie)
LIVING IN LUXEMBOURG
j Tuesday 4pm-7pm
©Just Arrived
120
Sustainable consumption
References
lespaniersdesandrine.lu
terra-coop.lu
avocado.lu
lechatbiotte.lu
co-labor.lu
naturata.lu
Community gardens
LIVING IN LUXEMBOURG
grow their own flowers, vegetables, herbs and
fruit for a very reasonable price. You will find
them in Luxembourg and in other municipalities
in the country. Ask your municipality.
Scan qr code
121
Shopping in the In France
Greater Region
Metz is the leading shopping city in the Grande
A recent study carried out in the Greater Région with a completely pedestrianised centre
Region shows that prices appear to be lowest in and two large shopping centres on the outskirts:
Germany with an index of 93.2 out of an average Waves in the Actisud zone and Muse near the
of 100. railway station.
Germany is the place to go to buy drugstore and Closer to Luxembourg, there is also the Zone
cleaning products, perfumery and hygiene, es- du Linkling in Thionville, particularly for home
pecially for babies, and non-food products. furnishings, and the Marques Avenue Centre on
the A31 motorway towards Metz with major dis-
France comes second with an index of 94.1. The counted clothing brands.
offer is 4 times more extensive than in neighbou-
ring countries. In Germany
France seems to be the country where you The cities of Trier and Saarbrücken are top shop-
should buy fresh (9.8% cheaper) and organic ping destinations for both clothing and interior
products, food and groceries. design.
In Belgium
122
CATERING
With more than 1.300 restaurants eand ca- welcome, or enjoy a nice terrace.
fés, the Grand Duchy is known for the va-
riety of its catering offer. Italian, Brazilian, Useful references
Peruvian, Japanese cuisine… The menus are menu.lu
as cosmopolitan as the population. tripadvisor.com
appetite.lu
Throughout the year, many culinary compe- explorator.lu
titions and events take place. These are great gastronomie.lu
occasions for you to discover – or rediscover –
local or international specialties. Good to know
LIVING IN LUXEMBOURG
restaurants. There are, for instance, the tra-
ditional Michelin, Gault&Millau, Trip Advisor Children portions are available for kids, and the
guides, but also websites that are 100% “made dishes are generally generous.
in Luxembourg”. Directories – Editus, Yellow…
– are also available online to find a restaurant. You can also take portions of your meal with you
with an Ecobox to avoid any waste
There are many star restaurants in Luxembourg.
There is a wide range of leading gourmet restau- Culinary events
rants, world cuisine, pizzerias or brasseries. You
can also enjoy your meal with your children in a Restodays
beautiful terrace. . restodays.lu
On trouve plusieurs restaurants étoilés au Restodays is among the most anticipated culina-
Luxembourg, including a 2* Michelin restaurant, ry events of the year. For ten days, usually in
"Ma Langue Sourit" in Moutfort in the Centre october, the associated restaurateurs offer gour-
region. met menus at low prices.
123
©Just Arrived
124
Euro-Toques' annual gala Luxembourg specialties
eurotoques.lu
Luxembourg's cuisine is above all a
Each year, the Euro-Toques association orga- country-style cuisine, rather substantial and
nises a gala diner, which will give the entirety of comforting.
the returns to an association.
Culinary Specialties
Eat it festival
rotondes.lu Enjoy typical local dishes such as :
• Bouneschlupp, a soup made of large green
The Luxembourg Eat it street food festival is beans, Mettwurscht sausages
always a great success. The festival is designed • Judd mat Gaardebounen, pork neck with
for street food lovers and takes place, since beans,
2013, in the Rotondes Square in the station area. • Forell Am Rèisleck, trout presented with a
Riesling sauce,
There, you will find many food-trucks. • la bouchée à la Reine, puff pastry ser-
ved with a béchamel sauce, chicken and
mushrooms,
• Rieslingspaschteit, a baked Riesling pâté
LIVING IN LUXEMBOURG
presented in a puff pastry,
• the famous Gromperekichelcher, fried
thinly sliced potato pancakes, very present at
the Schueberfouer or in the Advent Markets.
125
Winebox is for every wine lover !
Our four sommeliers share their passion and know-how by selecting 2 exciting
wines for you each month. Enjoying and discovering more about wines has never
been so easy thanks to our tasting sheets and a monthly magazine.
Your benefits
WWW.W-BOX.LU
Benefit from special Get your wines shipped directly
prices on e-shop to your preferred address
126
Wine and Sparkling Wines spirit of the founders and works to offer tasters a
vins-cremants.lu. real moment of pleasure.
Bernard Massard
bernard-massard.lu
22 Rte du Vin, 6794 Grevenmacher
(+352) 75 05 45-1
Since 1921, 5 generations have succeeded each
other to create wines of irreproachable quality Scan qr code
for consumers in more than 20 countries around
the world. As the first family producer, Bernard
LIVING IN LUXEMBOURG
Massard remains faithful to the entrepreneurial
Recipe
Chop the onion. Peel the beans and cut them into 2-3 cm pieces. Peel and cut the potatoes into
medium-sized cubes.
In a saucepan, sweat the onions with the olive oil. Add the beans, potatoes and the 2 Mettwurscht.
Cover with water. Add salt and pepper. Simmer for at least 30 minutes until the vegetables are
cooked through.
127
HOUSING MAINTENANCE
128
Your communal administration can give you free Bulky items
PMC bags..
Bulky items can be collected directly from your
Mon Sac Bleu App (“My Blue Bag”) front door by prior appointment with the muni-
cipal services;
You can recycle more easily thanks to the free
app Mon Sac Bleu. It will give you practical in- After having affixed a label given to you at the
formation, tricks and useful addresses to teach time of the appointment, you can place the bulky
you how to recycle according to Luxembourg’s items directly in front of your home. They will be
rules. collected at the agreed time..
The biodegradable waste that we collect beco- Communes offer recycling centres to their resi-
mes a renewable energy source. In exchange dents, so they can place their waste inside diffe-
for an annual fee, communes offer specific rent bins and specific containers.
containers for bio-waste collection.
The waste must be sorted in the various contai-
Get more information with your commune. ners and specific receptacles available.
LIVING IN LUXEMBOURG
How to reduce waste?
Install a compost bin. You have a garden or a balcony with plants? Install a compost bin.
Vegetable or fruit skins, egg shells, coffee grounds, tea bags,… can become an excellent compost
for your plants.
Choose reusable containers. Use reusable shopping bags and fabric bags for your fruits and
vegetables. You can buy them in any supermarket. You can even freely exchange your shopping
bags for life.
Buy in bulk. Supermarkets are increasingly offering bulk goods such as washing powder, dried
fruit, pasta… Buy cut portions of cheese or meat.
Use glass containers instead of plastic ones. Keep the jam or vegetable glass jars. Use
them again as food containers.
Discover sustainable products! Forget about shower gels in plastic bottles. Opt for solid
soap, shampoos or toothpaste.
129
Toxic waste is also collected there, so it can be Pavement clearance
properly destroyed.
In the event of frost or snow, the occupants of a
For a responsible and sustainable consumption, building or house are required to clear 1 metre
an “occasion” corner allows you to leave objects of clogged or frozen pavements in front of their
that have become useless. People who need building.
them can collect them.
You are also required to spread a material that
Recycling centre Luxembourg and will prevent frost and therefore slipping.
Strassen
Coarse anti-freezing salt is easily available in su-
Rue du stade, access 48 Rue
permarkets or petrol stations in winter.
d’Arlon à Luxembourg (Belair)
(+352) 4796 3640
j Monday to Friday 7am-7.30pm, Saturday In the event of an accident, your civil liability in-
8.30am-6pm surance may be involved. You will have to prove
that you have taken the necessary steps to clean
The City of Luxembourg's recycling centre is the pavements and avoid falls. Remember to be
also accessible to residents of the municipality well insured!
of Strassen. See the chapter on Insurance in the Settling in
LIVING IN LUXEMBOURG
section.
For the recycling centres of the other com-
munes, please contact your local administration. Housekeeping staff
Heating installations should be inspected regu- If you wish to employ a person yourself, you
larly by a professional. must declare this person to the CCSS.
Inspections should be carried out every two See "Taking care of yourself" - Health chapter
years for solid and liquid fuel installations, and
every four years for gas installations. However,
it is advisable to check your system every year
to ensure its performance and maintain its
longevity.
130
USEFUL DIRECTORY
Emergencies Bank card blocking
(+352) 49 10 10
112 Emergencies
LIVING IN LUXEMBOURG
editus.lu/
If no one is injured, please call 113. yellow.lu/fr
113
Traffic control and information on motorways
Remember to state your name, describe the with webcams.
problem and the precise address where the
event occurred. ACL.lu
acl.lu
Some theft reports can be made online at my-
guichet.lu. Download the ACL application to get all the traf-
fic information on your smartphone.
131
Adinistrative guide Mediation
guichet.public.lu/
Ombudsman
Guichet.lu is the administrative guide of the ombudsman.lu
Luxembourg State. With MyGuichet.lu, carry out 36 Rue du Marché-aux-Herbes,
your administrative procedures electronically on 1728 Luxembourg (Ville-Haute)
the secure interactive platform using a LuxTrust
(+352) 26 27 01 01
j Monday to Friday from 8am to 12pm and
certificate or the Luxembourg electronic identity
from 1.30pm to 4pm
card.
The Ombudsman acts as a mediator. He can
Consumer Protection intervene in disputes between an individual and
a State administration, a municipality or certain
Ministère de la protection des public establishments.
consommateurs
mpc.gouvernement.lu/ Centre de médiation Asbl
mediation.lu
The Ministry of Consumer Protection aims to
87 Rte de Thionville, 2611
create a serene environment for the consumer. Luxembourg (Bonnevoie)
It protects and informs consumers and promotes
(+352) 27 48 34 1
LIVING IN LUXEMBOURG
132
SELFCARE
©JustArrived
134 HEALTH INFORMATION
General information, Coronavirus - Covid 19, Social security, Health funds,
Reimbursement of medical expenses, Useful adresses
Health, brings together all information on the tions. All services and consultations are free of
theme of health, whether for individuals or pro- charge.
fessionals. You will find there in particular :
• prevention advice, Immigration medical service
• substantive files, ms.public.lu
• explanatory records on diseases, examina- 26, route d'Arlon L-1140
tions, analyses, Luxembourg (Belair)
• details on the care repayment terms,
(+352) (+352) 247-84040
j Monday to Friday from 9am to 12pm and
• a presentation of all the health and social
from 2pm to 4pm
sector actors,
• information on the practice of health The Immigration Medical Service organises
professions, the medical control of foreigners outside the
• news, event calendars, European Union who have applied for a resident
• the sector’s legislations, permit in Luxembourg.
• different publications,
• campaigns for the prevention and the pro- People must take a medical exam and a tuber-
motion of health, led by the Ministry and the culosis detection test. Beware! In case of refusal,
Directorate of Health. the resident permit will not be issued.
An app is also available via Apple and Google See immigration formalities in the “Settling In”
stores. section
134
Coronavirus - Covid 19 Covid tests
covid19.public.lu/
In Luxembourg, the tests currently used to detect
At the time of printing this guide, Covid19 is still possible infection with the virus are
active in the world and in Luxembourg. In this • Antigenic test (rapid test and self-test), in
context, the safety instructions and measures case of suspected Covid infection. A positive
issued by the Luxembourg Government remain test should be confirmed by a PCR test and re-
valid in order to preserve the health of residents ported to the Contact Tracing team. The tests
and visitors to the Grand Duchy. can be purchased in pharmacies.
• PCR test, to be performed in case of symp-
After the cancellation of many events in 2020 toms of COVID-19 infection or contact with a
and 2021, all events have resumed. However, COVID-19 positive person. The PCR test is per-
the use of certain places can be still regulated. formed in qualified laboratories or hospitals.
• Serological test (antibody detection). If you
Wearing a mask is still compulsory or strongly are considered vulnerable, or if you are taking
recommended in hospitals, medical or dental immuno-depressants, it may be worthwhile to
practices, pharmacies, etc. be tested in order to strengthen the immune
system. The tests are to be carried out at
In order to contain this pandemic as quickly as health laboratories. They will be reimbursed
possible, it is everyone's responsibility to res- on prescription.
HEALTH & SELFCARE
• wash your hands regularly and properly with soap. Use the hydro-alcoholic gel available in the
public spaces.
• cough or sneeze into the crook of your elbow or use disposable paper tissue. These tissues
must be discarded in a garbage container with lid.
• avoid close contact with people; at least 2 meters of social distancing should be maintained.
Avoid shaking hands or kissing.
• restrict people-to-people contact and unnecessary travels.
• avoid touching your face with your hands. Put or remove your mask after washing hands.
• wear your mask when going out and in enclosed spaces. Throw it into a covered trashcan.
• follow the hygiene policies put into practice in each building and institution.
136
Social security European health insurance card
public.lu/
Affiliation and contribution
To obtain a European Health Insurance card,
Common Centre of Social Security please go to www.ccss.lu.
(CCSS)
ccss.lu Issued for a certain period (expiry date indicated
125 Rte d'Esch, 1471 on the back of the card), it can only be renewed
Luxembourg (Gasperich) upon the holder’s request.
(+352) 40 14 11
j Monday to Friday from 8am to 4pm
Health funds
To be able to benefit from health insurance,
it is necessary to make a prior declaration National health fund (CNS)
with the “Centre commun de la sécurité so- cns.lu
ciale” (CCSS). 125 Rte d'Esch, 1471
Luxembourg (Gasperich)
Employers generally make this declaration wit-
(+352) 27 57-1
j Monday to Friday 7.30am-4pm
hin eight days from the moment the employee
takes office. The CCSS is then responsible for “Caisse nationale de santé”(CNS) or
the person’s affiliation with the competent health D’Gesondheetskeess covers insured people
The spouse or partner (if he or she is not insured) Some procedures can be made online on
and the children are automatically insured. They MyGuichet.lu, with the aid of a LuxTrust product
become “co-insured”. To this end, supporting or an electronic identity card.
documentation must be sent to the CCSS, e.g.
marriage contract or the family book. Illness fund for civil servants and
public employees (cmfep)
Once declared, the insured receives a Social
Security card with a personal registration nu- secu.lu
32 Av. Marie-Thérèse, 2132
mber. This number allows the identification of Luxembourg (Ville-Haute)
each individual in the eyes of health and any
(+352) 45 16 81
other public administrations.. j Monday to Friday, 8.30-11.30am and
2-4pm
For any other situation (student, intern, unem-
ployed, refugee…), please refer to the “Health/ The Caisse de maladie des fonctionnaires et em-
Social” section of the Guichet.lu website ployés publics (CMFEP) is dedicated to workers
in the public sector or similar.
ATTENTION, if you hire staff (cleaning staff, nan-
nies, etc.) you must declare them to the CCSS. Cross-border workers
137
NUE
VE
AU
BIEN
RG
U
L
XE U
MBO
With more than 280.000 members, CMCM is the N°1 health mutual in Luxembourg, a complementary to the social security (CNS).
Everybody is welcome, regardless of your age or health condition and you benefit of a worldwide 24/7 medical coverage. In addition,
whether you are single, in a relationship, married or have children, the contribution remains unchanged.
139
DON’T WAIT UNTIL IT’S TOO LATE
BECOME A MEMBER TODAY!
THANKS TO YOUR
MEMBERSHIP
YOU BENEFIT
from free worldwide repatriation
YOU SUPPORT
air rescue in Luxembourg
and the Greater Region
YOU HELP
save lives, maybe even yours one day
141
• the Hëllef Doheem foundation (assistance Psy-jeunes
and care at home). croix-rouge.lu
[email protected]
Luxembourg mental health league 17 Rue Glesener, 1631 Luxembourg (Gare)
(+352) 27 55 63 00
llhm.lu
11 Rue du Fort Bourbon, The “Psy-Jeunes” team offers psychological
1249 Luxembourg (Gare) and psychotherapeutic consultations to young
(+352) 49 30 29 people aged 12 to 21.
The Luxembourg Mental Health League
(d’Ligue) offers attention, support and guidance Initiativ Liewensufank
to all people suffering from mental health issues. liewensufank.lu
20 Rue de Contern, 5955 Hesperange
It gives free consultations, therapeutic housing
(+352) 36 05 98 (baby hotline)
and daytime services. It also provides informa- (+352) 36 05 97 (reception)
tion, prevention and training services “Initiativ Liewensufank” (literally, “start-in-life
initiative”) is a non-profit association founded
in 1986. Its aim is to inform and advise (future)
parents by offering courses and consultations on
HEALTH & SELFCARE
How long have you lived in Luxembourg? Why did you come in the first place?
I've been in Luxembourg for 15 years. I came here because of numerous job opportunities in the
financial sector.
142
questions related to pregnancy, labour, childbir- Association for the occupational
th or breastfeeding. health of the finance sector
astf.lu
Audio phonological service 15-17 Av. Gaston Diderich,
1420 Luxembourg (Belair)
20 Rue de Bitbourg, 1273
(+352) 22 80 90 1
Luxembourg (Hamm)
(+352) 25 10 30 / 54 66 77 1
The early rehabilitation service is intended for
parents who are worried about the behaviour
and development of their children aged 0 to 4
Info-handicap
info-handicap.lu Scan qr code
65 Av. de la Gare, 1611 Luxembourg (Gare)
(+352) 36 64 66
The Info-Handicap service is the information
centre on disabilities in Luxembourg
143
MEDICAL CARE
Medical consultation Centre of Social Security) and with your health
fund upon your arrival in Luxembourg.
The medical sector is very well developed in
Luxembourg, both in terms of general prac- See chapter Health information
titioners or specialists. It is relatively simple
to get an appointment. The deadlines vary Online medical consultations
according to the medical specialty sought econsult.esante.lu/
It is not necessary to have a prescription from a In the particular context of Covid, the National
general practitioner to get an appointment with a Health Fund (“Caisse Nationale de Santé”) has
specialised doctor. However, some specialists' inaugurated a new service for online medical
fees will only be covered on medical prescrip- consultations: e-Consult. Some doctors offer
tion. This is the case for physiotherapists, psy- video-consultations.
chologists, etc.
You just have to find your doctor, book an ap-
HEALTH & SELFCARE
144
Covid vaccin Medical and dental
covid19.public.lu/ emergencies
Anyone with a Luxembourg registration number Doctors and dentists only consult during the
who is 18 years of age or older (from the age of week. The medical centres provide on-call
12 for messenger RNA vaccines) can be vacci- services outside consultation hours.
nated against COVID-19 free of charge.
For accidents affecting the dentition, treatment is
The presentation of the identity card and the possible at the hospital on duty.
CNS card is compulsory to be vaccinated.
For dental emergencies outside the opening
Vaccinations can be given with or without prior hours of your dental practice, call 112, which, if
appointment at the following locations: necessary, can direct you to the dental surgery
on duty.
Vaccination centre Hall Victor Hugo
62 Av. Victor Hugo, L-1750 ATTENTION, emergencies are not always lo-
Luxembourg (Limpertsberg) cated in the same hospital. Emergencies operate
j Tuesday to Friday from 7am to 7pm on an on-call basis. Call 112 to find out where
Saturday from 7am to 1pm you should go to the emergency room.
145
110, avenue Lucien Salentiny,
L-9080 Ettelbruck Hospitals and clinics
j Monday to Friday 8pm-midnight
Saturday, Sunday and public holidays: 8am You can go to the hospital for medical exa-
to midnight - Prior appointment required minations, a simple consultation, planned
from 7pm on weekday evenings and 7am on
hospitalisation or an emergency.
weekends and public holidays.
in2see.com/wwcb/134
+352) 20 333 111 The admission of any minor requires the autho-
Respect the set times. Reservations can be risation of the person having parental authority.
made from 7 p.m. on weekday evenings and
from 7 a.m. on weekends and public holidays. To be admitted, you will have to present:
• your identity card,
112 - Medical emergency number • health insurance proof (social security
112 card) and eventual complementary coverage.
You will have to pay a daily flat-rate charge,
112 is the number to call for medical emergen- which cannot be refunded by the CNS.
cies: ambulances, fire brigades, hospitals, doc-
tors, pharmacies or civil protection in case of The invoice will be sent, subsequently, to your
danger to life. home, for the settlement of the costs. In the
event of outpatient care, you will have to pay
112 is available every day, at any time for all the doctor directly. Then, the insured will have
HEALTH & SELFCARE
Your call will be forwarded to the doctor on duty If you are not affiliated to any health insurance,
who will give you instructions. you will be asked to pay a deposit.
146
Luxembourg hospital centre (CHL) Bohler clinic
cbk.lu
CHL municipal hospital centre 5 Rue Edward Steichen, 2540
chl.lu Luxembourg (Neudorf-Weimershof)
4 Rue Nicolas Ernest Barblé, 1210
(+352) 26 33 31
Luxembourg (Rollingergrund) Maternity and mother-child medical centre
(+352) 44 11 11
Emergencies and multidisciplinary health- ZithaKlinik
care centre. zithaklinik.lu
20-30 Rue d'Anvers, 1130
CHL KannerKlinik– paediatric clinic Luxembourg (Gare)
(+352) 28 88-1
chl.lu
4 Rue Nicolas Ernest Barblé, 1210 Multidisciplinary healthcare centre.
Luxembourg (Rollingergrund)
(+352) 44 11 31 33
Clinique Sainte-Marie
Emergencies and multidisciplinary health- csm.lu
care centre for children 7-11 Rue Wurth-Paquet,
4350 Esch-sur-Alzette
(+352) 57 12 31
CHL Grand-Duchess Charlotte
maternity Geriatrics.
(+352) 44 11 11
Northern hospital centre
Maternity and mother-child medical centre chdn.lu
10 Rue Grande-Duchesse Charlotte, 9515
CHL Eich Wiltz)
120 Av. Lucien Salentiny, 9080 Ettelbruck
chl.lu
(+352) 81 66-9 / 81 66-1
78 Rue d'Eich, 1460 Luxembourg (Eich)
(+352) 24 68-1
Emergencies and multidisciplinary medical
centre
147
Émile Mayrisch hospital centre, Pharmacies
Südspidol
chem.lu Pharmacies are open from Monday to
Rue Emile Mayrisch 4240 Esch-sur-Alzette Friday, except for weekends and public holi-
Rue de l'Hôpital à Dudelange days, and not for on-call pharmacies.
187, avenue de la Libert à Niederkorn
Emergencies and multidisciplinary hospital Pharmacies are usually indicated by signs on the
centre, paediatric hospital road.
Laboratories
National health laboratory
HEALTH & SELFCARE
lns.lu
1, r. Louis Rech 3583 Dudelange
(+352) 28 10 01
j Reception: 7.30am-5pm
Blood tests: Monday to Friday 7.30am-9am
Scan qr code The LNS is a public institution. In addition to
its public health mission, it also carries out all
blood tests and analyses on behalf of private
individuals.
148
Blood test and COVID-19 test
Anytime, anywhere
Scan qr code
150
WELL BEING
Well-being spaces are quite numerous
in Luxembourg, especially in the aquatic Badanstalt aquatic relaxation
centres. centre
vdl.lu
It is often the norm to be naked in these 12 Rue des Bains, 1212
spaces. You can find out about exclusive Luxembourg (Ville Haute)
time slots for men and women.
(+352) 47 96 25 50
j Tuesday to Friday from 8am to 9.30pm,
Thermal
Saturday from 8am to 8pm and Sunday from
baths 8am to 12pm.
Mondorf domaine thermal At the heart of the city centre, you can enjoy
mondorf.lu the pool and relaxation centre with its two sau-
Av. des Bains, 5610 Mondorf-les-Bains na rooms, its Turkish bath, solarium and fitness
(+352) 23 66 66 66 space.
j Monday to Sunday from 8am to 10pm
151
CHILDREN & EDUCATION
©JustArrived
162 SCHOOLING
General information, Support for foreign children, Useful adresses
152
EDUCATION GRANTS
Maternity leave • the employment contract(s) total a mini-
mum of 10 hours of work per week.
In order to benefit from maternity leave, the
mother must have paid contributions to the Parental leave can be taken in one go or be
Luxembourg social security system for at least flexible.
6 months during the last 12 months.
Parental leave is accompanied by an allowance
Except in specific cases, maternity leave is divi- paid by the Childcare Fund, replacing the profes-
ded up as follows: : sional income which is suspended.
• Prenatal leave 8 weeks before the expected
date of delivery
• Postnatal leave 12 weeks after the date of
delivery.
153
examinations. Schooling allowances
cae.public.lu
The allowance is not automatic. It must be ap-
plied for from the Children's Fund. Back-to-school allowance
This aid is paid differently depending on your fa- The back-to-school allowance is paid automati-
mily and professional situation, the composition cally to families.
of your family, your residence, etc.
Low-income household grant
The application for the allowance must be sub-
CHILDREN & EDUCATION
mitted to the Caisse pour l'Avenir des Enfants. This subsidy is intended for low-income fa-
milies with one or more children enrolled in a
Special supplementary allowance Luxembourg secondary school.
ASS for children with disabilities
The subsidy is allocated to the household on the
The special supplementary allowance com- basis of a social index, which varies according
pensates for the additional burden caused by to the composition of the household and its net
a child's disability of at least 50% of his or her monthly income.
physical or mental abilities compared to a child
of the same age. The application for the subsidy must be made
each year, before 15 October at the latest, to
This monthly allowance completes the family the SePAS (Service Psycho-social et d'accom-
allowance. pagnement scolaire) of the secondary school of
each pupil concerned,
This aid is paid until the child is 18 years old, but
can be extended until the age of 25 if the condi- Chèque Service Accueil – participa-
tions are met. tion in extra-curricular costs
All applications for ASS must be submitted to the Childcare service voucher is an in-kind support
Caisse pour l'avenir des enfants (CAE). given by the state of Luxembourg in the context
of your children’s extra-curricular care. This
aid is aimed at families requiring childcare for
children aged 0 to 12 in nurseries or day-care
centres. The CSA can be prolonged beyond 12
years old if the child is still attending the basic
154
education system. Higher education
scholarships
The aid amount is calculated according to the guichet.public.lu
household’s income. To benefit from it, the pa-
rents residing in Luxembourg must apply for an Students can benefit from financial aid from the
adherence card – called “myCard fir Kanner” – State to pursue higher education in Luxembourg
in the name of each one of their children, with or elsewhere. Eligibility criteria according to
their residence’s communal administration. the status of resident or cross-border commu-
ter.
This card is free of charge and must be renewed
every year in order to continue benefitting from Applications must be made every semester:
these aids. between August 1st and November 30th for the
winter semester and between January 1st and
For non-residents (cross border workers) the April 30th for the summer semester.
application must be done with the Children’s
Future Fund (“Caisse pour l'Avenir des Enfants”)
- CAE via a form to be downloaded.
Scan qr code
155
©Bogdan Korneker
156
CHILDCARE FACILITIES
Free childcare and the principles of non-formal education in
Luxembourg.
From the beginning of the school year 2022-
2023, childcare in non-formal education fa- The CSA approved nurseries offer multilingual
cilities is free of charge during the school education in Luxembourgish, French and an em-
week, Monday to Friday, from 7.00 a.m. to phasis on mother tongues to children aged 1 to
7.00 p.m. 4 years.
All school pupils are eligible for free childcare, Public structures
regardless of the type of education and care fa- men.public.lu
cility attended.
Municipal crèches and Maisons
Outside this time slot, the childcare service vou- Relais
cher (CSA) scale is applied to calculate the finan-
The approved structures can be non-profit as- The language of instruction in nurseries and
sociations, structures managed by municipalities “maisons-relais” is Luxembourgish. An excellent
or companies under private law. way for children to learn the language and facili-
tate their integration.
You are free to choose the structure in which
you enrol your child, depending on the number City of Luxembourg
of places available. vdl.lu
[email protected]
However, you should make sure that the facility Services des crèches de la Ville de
you choose has the approval of the Ministry of Luxembourg
34, route d'Arlon L-1140
Education. This approval is granted on the ba- Luxembourg (Belair)
sis of strict rules on the facilities available to the
(+352) 4796-2485
children, guaranteeing the safety of the children
157
Children from 3 months to 12 years old
Open all year round from 7am to 7pm
Healthy and local menus prepared by our chef
Activities and educational outings
4 NURSERIES 15 CRÈCHES
MONTESSORI AND 11 DAY
CHILDREN & EDUCATION
CARE CENTERS
PRE-REGISTRATION
ONLINE ON ROCKIDS.LU
AVAILABLE PLACES
Montessori Pedagogy
Bilingual Home
Discovery activities
Flexible Packages
rockids.lu [email protected] 28 80 08
158
Municipal nurseries of the City of Luxembourg Other references
are reserved for families living in the capital and kideaz.com
employed parents. Socially disadvantaged fami-
lies or single parents have the priority. Parental assistants
guichet.public.lu
Admissions cannot be made without the child-
care voucher card, Chèque- Service-accueil. For Parental assistance takes care of your children
more information, contact the nursery service. aged 0 to 12 at home. The advantage of this
type of care arrangement is its flexibility, both
Outside Luxembourg-Ville, please refer to your day and night, according to the parents’ needs.
residential commune
The parental assistant must have the consent of
Private structures the Ministry of National Education, Childhood
and Youth. The list of parental assistants posses-
Private crèches and day care centres sing this consent can be found on Guichet.lu.
159
information on the rules and allowances online. The prices are established according to the fa-
mily’s situation and income
In Luxembourg, this practice is highly regulated.
Find out more beforehand. Krank Kanner Doheem service
service-krank-kanner-doheem/
Baby-sitters and nannies 95 Rue de Bonnevoie, 1260
Luxembourg (Bonnevoie)
In Luxembourg, several websites offer the possi-
(+352) 48 07 79
j Closed on weekends and public holiday
bility for parents to contact baby-sitters and nan-
nies. Communes also have lists of baby-sitters Is your child ill? Krank Kanner Doheem is a
and nannies, and these are updated regularly. home service that helps you out during working
hours, from 7am to 7pm, for 9 hurs max.
Beware! Nannies must be declared with
the Common Centre of Social Security Single parents have the priority. To gain time
(CCSS). when applying for these services, make sure
your fill a registration form!
AFP-Family Solidarity
afp-solidarite-famille.lu
39 Bd Grande-Duchesse Charlotte,
CHILDREN & EDUCATION
Arcus Asbl
arcus.lu
[email protected]
2 Pl. de Strasbourg, 2562
Luxembourg (Gare)
(+352) 49 53 46-1
j Monday to Friday 8.30am-12pm and
1pm-5pm
160
©Marc Schneider
SCHOOLING
Department for the education of fo-
General information reign children (SECAM)
men.public.lu
In Luxembourg, school is compulsory from 29, rue Aldringen L-1118
the age of 4 until 16. A child can enter early Luxembourg (Ville-Haute)
education from the age of three.
(+352) 247-76570
The department for the education of foreign
In the Luxembourg system, education is based children is responsible for organising the edu-
on the three official languages of the country: cation of children who have recently arrived in
Luxembourgish, German and French. the country.
The school year in Luxembourg public schools It welcomes and informs pupils and their parents
starts in mid-September and ends in mid-July. about the different types of schooling available
in primary and post-primary education (recep-
Support
CHILDREN & EDUCATION
for foreign children tion classes, classes with specific language ar-
rangements, etc.).
Language support courses
School reception unit for newcomer
Foreign children who have recently arrived in pupils (CASNA)
the Luxembourg school system and/or who do men.public.lu/l
not have a good command of languages can 29 rue Aldringen L-1118
benefit from language support classes. Please Luxembourg (Ville-Haute)
contact your child's school for more information.
(+352) 247-85207
j Only by appointment
Special education for students aged The registration and orientation of a young per-
12 to 17 son newly arrived in Luxembourg between the
ages of 12 and 24 can be carried out by CASNA,
Specialised reception and integration classes in order to find the class and level that corres-
have been set up to provide a supportive lear- pond to the student's skills.
ning environment for young newcomers in
Luxembourg.
Scan qr code
162
Useful adresses website.
(+352) 47 96 29 55
maison-orientation.public.lu/
29 rue Aldringen L-1118
Differentiated education service Luxembourg (Ville Haute)
(+352) 247-85207
ediff.lu
j 8am to 12pm and 1pm to 5pm by
29 Rue Aldringen, 1118
Luxembourg (Ville-Haute) appointment
163
School support
coursathome.lu
etic.lu
reussitschool.lu
intellego.lu
Scan qr code
CHILDREN & EDUCATION
164
©djedj
PUBLIC SCHOOL SYSTEM
Registration in the public school is done au- Parents may also choose to send their child to a
tomatically by the local authority, according public school of their choice, either international
to the place of residence of the parents. or Luxembourgish.
166
Cycle 1 Early Education and Pre- Secondary school or lycée
school “Spillschoul”
At the age of 12, pupils in the Luxembourg public
Cycle 1 is designed for children aged 3 to 5. system go to secondary school.
Schooling in "Précoce" is optional from the age
of 3 to 4, and then compulsory from the age of Public secondary education offers several types
4, for the 2 pre-school years "Spillschoul", until of education lasting 6 or 7 years: classical, inter-
the age of 5. national, British, European or general education.
Cycles 3 and 4 are divided into 2 years: cycle 3.1 International public education
and 3.2 for children aged 8 to 9, cycle 4.1 and
4.2 for children aged 10 and 11. Some public schools in Luxembourg also offer
the possibility of preparing for the International
During these 6 years, the children will learn Baccalaureate. The last two years (2nd and
German and French. 1st) are devoted to studying the International
Baccalaureate curriculum.
At the end of the 6 years of fundamental primary
school, the children go on to secondary school The education offered is either British or
or lycée. European.
167
Junglinster international school Anne Beffort International School -
lensterlycee.lu Mersch (EIMAB)
2 rue Victor Ferrant, 6122 Junglinster eimab.lu/
(+352) 27 69 63-1 Square Princesse Marie-
Public Luxembourg school with European pro- Astrid L-7523 Mersch
gramme. German and Anglophone sections at
(+352) 28338 100
kindergarten (4-6 years old), primary school EIMAB offers European education in the French
(6-11 years old), and secondary school (3 first and English-speaking sections of the primary
years only S1 to S3, 11- 14 years old). cycle and in the French, German and English-
speaking sections of the secondary cycle.
Edward Steichen school of Clervaux
lesc.lu Gaston Thorn School - Luxembourg
1 Rue Edward Steichen, 9707 Clervaux (EIGT)
(+352) 20 60 07-1 eigt.lu/
Public Luxembourg school with complemen- 23 Rue Verte, 2667
tary European programme. Francophone, Luxembourg (Cessange)
Anglophone and German-speaking sections at 17 Rue Marguerite de Brabant, 1254
Luxembourg (Geesseknäppchen - Hollerich)
secondary school level.
This new school offers a European educa-
CHILDREN & EDUCATION
Differdange and Esch-sur-Alzette’s in- tion between the sites of Cessange for prima-
ternational school ry and Merl for secondary education on the
eide.lu Geesseknäppchen campus in the first instance.
[email protected] It will then move to Limpertsberg.
6 Rue John Ernest Dolibois,
4573 Differdange Lycée Athénée - Luxembourg
(+352) 28 85 72 1
91 Rue Victor Hugo, 4021 Esch-sur-Alzette al.lu
(+352) 26 53 67 1 24 Bd Pierre Dupong, 1430 Luxembourg
(Geesseknäppchen - Hollerich)
Public Luxembourg School with Anglophone,
(+352) 44 02 49 1
Francophone and German-speaking European Public and classical Luxembourg high school
programmes for primary and secondary with international Baccalauréat preparation (IB)
education. for English-speaking bilingual students. Certified
as IB World School.
Mondorf-les-Bains’ international
school Lycée Technique du Centre
eimlb.lu - Luxembourg
[email protected] ltc.lu
2 Rte de Burmerange, Mondorf-les-Bains 106 Av. Pasteur, 2309
(+352) 28 12 88-1 Luxembourg (Limpertsberg)
Public Luxembourg School with Anglophone,
(+352) 47 38 11-1
Francophone and German-speaking European Public Luxembourg high school, international
programmes at secondary level (2 first years S1 Baccalauréat preparation in French. Certified as
and S2). Anglophone and Francophone at pri- IB World School.
mary education level.
168
Lycée Michel Lucius - Luxembourg Pupils of the general secondary school get a fi-
lml.lu/ nal diploma at the end of the course. Depending
157 Av. Pasteur, 2311 Luxembourg on the course they choose, they can go on to
169
INTERNATIONAL SCHOOLS
Due to the high proportion of foreigners ISL prepares for the international Bac. It is reco-
living in Luxembourg, there are many in- gnised by the “European Council of International
ternational schools on offer and they have Schools” and the “Middle States Association of
become an alternative to the traditional Colleges and Schools”. Welcomes pupils aged 3
Luxembourg system. to 18.
(+352) 27 72 01 02
(+352) 26 39 69-1
French kindergarten and primary school. Bilingual kindergarten and primary school.
Classical education. Not endorsed by the French Education based on Maria Montessori’s peda-
National Education. gogical principles.
(+352) 46 69 32
Scan qr codei
171
HIGHER EDUCATION
rous exchanges in other universities around the Founded in 2016, in Differdange, the “European
world. City of Sport 2018”, LUNEX International
University of Health, Exercise and Sports is a
Uni has three international and multilingual private higher education school with an interna-
faculties: tional environment.
• Science, Technology and Medicine
• Law, Economics and Finance It offers exclusively study programmes in the
• Humanities, Education and Social Sciences. following fields: health, therapy, prevention and
sport. Thus, LUNEX University is the only school
The Uni also hosts three interdisciplinary re- in Luxembourg to offer training courses in these
search centre fields, its objective is to train the professionals
and leaders of the future.
United Business Institutes
ubi.edu/ Accréditation du Ministère de l'Enseignement
Château de Wiltz L-9516 Wiltz supérieur et de la Recherche luxembourgeois.
(+352) 27 99 01 82
Thanks to a partnership with Middlesex Miami University Dolibois European
University London, it is possible to obtain a Center (MUDEC)
British degree in Luxembourg. miamioh.edu/
1, Impasse du Château L-4524 Differdange
(+352) 5822-22-1
MUDEC is the University of Miami Dolibois'
European Centre for the Teaching of Social
Sciences, Humanities and Fine Arts, Business
Administration and Education.
172
Study in an
international
university:
LUNEX
University
Sport Management
Physiotherapy
Sport & Exercise Science
Be part of it.
www.lunex-university.net
Centre for Documentation and
Information on Higher Education
mengstudien.public.lu/
18 Mnt de la Petrusse, 2327
Luxembourg (ville-Haute)
(+352)24 78 86 50
Le centre de documentation et d'information
sur l'enseignement supérieur (Cedies) répond à
toutes vos questions concernant vos études su-
périeures au Luxembourg ou à l'étranger. Scan qr code
174
EXTRACURRICULAR ACTIVITIES
(+352) 47 96 25 83
The pedagogical animations and recreation See "Sports and Leisure" section
centre (Capel) organises activities during school
holidays for children aged 5 to 12: sports, walks, Language programmes
creative activities, and games. These activities berlitz.lu
are free and designed for children residing in languages.lu
Luxembourg-ville. A special and free bus ser- prolingua.lu/
vice ensures the connection between different
districts and Capel.
175
See paragraph on "Integration/Language Several camps organised during the school holi-
courses" days, including a 2-week summer camp abroad.
From 15 years old onwards, young people can From 8 years old and above. Francophone scou-
apply for summer jobs during school holidays ting unit of FNEL.
in exchange for a salary calculated on the basis
of their age and minimum wage. This way, they Telstar
can acquire an early professional experience, telstar.lu
which will be useful when looking for a job.
From 6 years old and above. English-speaking
Communes offer paid summer work to students scouting unit of FNEL..
aged 15 and over. Ask your municipality for
more information. Lëtzebuerger Guiden a Scouten
lgs.lu
5, r. Munchen Tesch L-2173
Luxembougr (Weimerskirch)
(+352) 26 94 84
CHILDREN & EDUCATION
Scan qr code
Europa Scouten vu Lëtzbuerg
europa-scouten.lu.
Scouting
Members of the International Union of Guides
3 scouting federations are at your disposal. You and Scouts of Europe (more than 55.000
will undoubtedly find the one that best suits your members), working together according to a
children and your wishes. In addition to activities shared set of catholic principles. Accessible from
during the school year, scouting organizations 8 years old onwards. .
also offer nature camps for your children during
the school vacations.
176
SPORTS & LEISURE
©JustArrived
178 SPORTS
General information, Activities provided by the communes
178
AQUATIC ACTIVITIES
Swimming pools Belair’s municipal swimming pool consists of a
big pool divided in 2 for experienced and ap-
Luxembourg's swimming pools are very prentice swimmers. You can find the opening
well equipped and clean. In addition to the hours online.
swimming pools, they offer fun and relaxa-
tion facilities for all: large slides, paddling Badanstalt’s aquatic relaxation
pools, jacuzzis, saunas, outdoor lawns for centre
sunny days, etc. 12 Rue des Bains, 1212
Luxembourg (Ville Haute)
(+352) 47 96 25 50
It is also possible to celebrate birthdays in
these places with the help of monitors. Ask Swimming pool and relaxation centre, sauna,
for information on site. solarium, massages, fitness area. This centre is
a relaxation space with an aquatic circuit simi-
City of Luxembourg lar to thalassotherapy. You can find the opening
vdl.lu hours on the website.
(+352) 47 96 34 71
wall,...
Bonnevoie’s municipal swimming pool is mo-
dern and composed of a large pool, a small ba- Many schools come to train at La Coque.
sin with varying depths, a body building room, a
sauna and solarium. Swimming pool lessons are Les Thermes - Strassen
offered on site. You can find the opening hours lesthermes.net
online. Rue des Thermes, 8018 Strassen
(+352) 27 03 00 27
Belair's municipal swimming pool The Strassen swimming pool has several swim-
14 Rue d'Ostende, 2271 ming pools, a relaxation area with slides, and a
Luxembourg (Belair) wellness centre with saunas, hammams,...
(+352) 47 96 49 80
179
Aquatic centre Krounerbierg Open-air pool - Dudelange
- Mersch dudelange.lu/
krounebierg.lu Rue René Hartmann, L-3425 Dudelange
14 Rue de la Piscine, 7572 Mersch
(+352) 516121 -371
(+352) 32 50 23 823 j Du 16.07au 04.09 de 10h à 20h
- Esch-sur-Alzette
lesbainsduparc.lu See the Wellness chapter in the Health &
1 Pl. des Sacrifiés 1940- Wellness section
1945,, 4115 Esch-sur-Alzette
(+352) 27 54 72 00 Useful adresses
Aquasud - Differdange
vert-marine.com/aquasud/ Swimming Luxembourg asbl
1 Rue Jeannot Kremer, 4671 Differdange swimming.lu/
(+352) 27 32 83 1 13 A bd Royal, 2449
Centre An der Schwemm Luxembourg (Ville-Haute)
- Bettembourg
(+352) 22 85 28
an-der-schwemm.lu The SL is an association in charge of the prac-
10 Rue James-Hilliard tice of swimming in Luxembourg according to
Polk, 3275 Bettembourg the regulations of the International Swimming
(+352) 26 52 95 1 Federation.
PIKO Piscine Kordall - Rodange
piko.lu/ Organisation of various swimming events and
1 Rue de la Piscine, 4846 Pétange related activities.
(+352) 50 12 51 7300
180
LAND SPORTS
Hiking For the more competitive and accomplished run-
visitluxembourg.com ners, take on the:
• Iron Man in June
For hikers, Nordic walkers or simply wal- • Sure to Sure Swimrun in June
kers, the magnificent national parks offer • Mullerthal Ultra Trail in September in
several tours to be done with the family or Luxembourg's Little Switzerland
with other enthusiasts. • Uewersauer Trail in November.
All regions are suitable for beautiful walks: Cycling and mountain biking
Eisleck and Mullerthal in the north, Guttland
in the centre, Minett in the south and Mosel in Bike rides
the east. The Eisleck is now a "Leading Quality travaux.public.lu/fr/reseau-cyclable.html
Region - Best of Europe". visitluxembourg.com
The "Leading Quality Trails - Best of Europe" are Check out the numerous bike rides offered in this
Luxembourg has many runners, regardless of VTT Bike Park Boy Konen
the weather conditions. vdl.lu
3 Rue des Sports L-2548
Don't miss the major events in Luxembourg: Luxembourg (Cessange)
• DKV Urban Trail in March/April "The Bike Park Boy Konen" is a unique mountain
• ING Marathon in May/June bike training track in Luxembourg. Intended for
• JP Morgan City Jogging in July. leisure sports and competitions, the track allows
• Wine Route in September. the learning of techniques and the practice of
181
mountain biking. Golf
Skateparks Luxembourg has 4 very well maintained golf
clubs with good facilities. Due to the hilly lands-
Skatepark Péitruss cape, the courses are interesting and diversified.
vdl.lu
r. Saint Quirin L-2327 Luxembourg (Grund) There is also a golf course at the 3 borders.
(+352) 47 96 34 71
The City of Luxembourg created a skate park References
with incomparable quality and functionality. gcgd.lu/fr/
Situated in the Pétrusse valley, this skate park kikuoka.lu/
adapts perfectly to its natural surroundings. golfdeluxembourg.lu/fr/golf/
Stones originating from the fortress’ vestiges golf-de-clervaux/
delineate the site. golf-de-preisch.com/fr
• Total area : 3.400m2
• Surface designed for “skating”: 2.500 m2
• Traditional street : 1.300 m2 Fitness
• Streetplaza : 600 m2
• Bowl : 600 m2 Self-service fitness areas
SPORTS & LEISURE
182
Sports centres and trainers Knuedler on ice Luxembourg
knuedleronice.lu
There are many gyms in and around Luxembourg
Luxembourg City. Access to machines, group j Exceptionally cancelled during the Advent
classes, personal coaching... It's up to you to Markets 2022-2023
choose the formula! Traditional animation of the Christmas Markets
of the City of Luxembourg. Surface of 800 m².
Some references Rental of skates and bobbies on site.
basic-fit.com
feelsport.lu Other sports
factory4.lu teamletzebuerg.lu
everfit.lu
For other sports, consult the sports federations
Ice rinks directly.
(+352) 46 74 65
Icepark Beaufort
icepark-beaufort.lu
87 Grand-Rue L-6310 Beaufort
j Late October to early March
183
©Pixxelfly Drone Service
184
OPEN AIR AND FUN
Merl / Belair park
Parks, forests and green Bd Pierre Dupong Luxembourg (Merl)
areas in Luxembourg city The 5-hectare Merl park has plenty of space for
fun with a large playground, table tennis tables,
The capital has many parks and green a basketball court, a zip line, large lawns for
spaces, which are very pleasant to discover. playing football or picnicking.
Municipal park Édouard André You can cycle, rollerblade around the lake or
Av. Monterey Luxembourg (Ville-Haute) take a pram along the grassy path.
In the heart of the municipal park in the city
centre, discover a superb wooden pirate ship In the middle of the park is the restaurant Le
built to life size. It's a magical place for children Pavillon with a large terrace to enjoy the wa-
to climb and jump like real pirates. A huge slide ter.
for the most daring; in summer, bring a swimmi-
ng costume to enjoy the water games! Tony Neuman park
185
a public basketball court. Fairs and adventure parks
the same name. The path along the ponds is leux! You will have a wonderful time with the
suitable for pushchairs. There are barbecue and family playing some miniature golf, enjoying
picnic areas as well as a small playground. the playgrounds, water games and the zoo, with
more than 200 animal species. Children can
Bambësch forest also participate to pedagogical workshops and
r. de Bridel Luxembourg (Mülhenbach) guided tours at the zoological school.
Au nord-ouest de la ville, la forêt de Bambësch
offre de nombreux sentiers de randonnées et In the woods, fairy tales are staged with ani-
des parcours fitness. Avec son centre sportif mated dolls. Stories are told with music in three
Bambësch, elle abrite également une magni- different languages.
fique aire de jeux, un club de tennis et un terrain
de football. Catering on site.
186
Adventure park Heiderscheid
klammschoul.lu
20, rte d’Ettelbruck à
Heiderscheid, Esch-sur-Sûre
(+352) 80 48 85
Based in the natural park of Upper-Sûre, this
adventure park offers different circuits, for all le-
vels, and from the age of 3. Qualified instructors
will accompany you throughout the activities. Scan qr code
Sennesraïsch park
sennesraich.lu/
18 Wëntger Wee, 9762 Wincrange
(+352) 99 47 84 45
Sënnesräich Park offers an authentic experience
to visitors. Fun and pedagogical activities focus
on the 5 senses of the human being. Accessible
to children from 5 to 12 years old. The many
park stops invite the children to explore their
senses and participate actively.
187
ARTISTIC LEISURE
Painting, photography, cooking, embroide- Conservatoire du Nord
ry or even dance… Whichever your interest cmnord.lu
is, plenty of activities exist for both child- 1 Pl. Marie-Adélaïde, 9063 Ettelbruck
ren and adults. Find out some addresses
(+352) 26 81 26 1
to let your creativity run free and perfect
your skills!! UGDA music schools
ugda.lu
Free courses 3 Rte d'Arlon, 8009 Strassen
(+352) 22 05 58
Since the start of the 2022-2023 school year,
UGDA (Union du Grand Duc Adolphe) is a public
a large part of the music, speech and dance utility institution. The school offers music and
courses in the municipal music schools are free singing lessons in 61 communes of the country..
of charge, from the early years (from the age of
4) to the first cycle diploma. Music Schools Association
musicschools.lu/
SPORTS & LEISURE
Ask your local authority for more information. 3 Rte d'Arlon, 8009 Strassen
(+352) 759 323
Music schools
Conservatoire ot the city of
Luxembourg
conservatoire.lu
33 Rue Charles Martel,
2134 Luxembourg (Merl)
(+352) 47 96 55 55
The Conservatoire has 150 professors and tea-
ching staff responsible for theoretical and prac-
tical fields of study, from age 7 and above. For Scan qr code
the younger ones, music introduction classes
are available from the age of 3.
Conservatoire of Esch-sur-Alzette
conservatoire.esch.lu/
50 Rue d'Audun, 4018 Esch-sur-Alzette
(+352) 27 54 97 25
188
Arts, painting, photography More references
foyerdesarts.lu
Luxembourg Accueil Asbl steinhauser.lu
luxembourgaccueil.com ecoledartcontemporain.lu
10 Bisserweg, 1238 Luxembourg (Grund) ateliervertparadis.lu
(+352) 40 99 20
Conservatoire offers diction and dramatic art
Summer academy for children, teenagers and classes in German and French. It also imparts ballet,
adults. You will find the programme online, as jazz and contemporary dance lessons.
189
Cooking, oenology
Some references
atelier-de-cuisine.com
invinoveritas.lu
belle-etoile.lu/club-vin/cours
labulledevin.com
comealamaison.lu
Scan qr code
Creative hobbies
More references
mamieetmoi.com/
bastelkiste.lu
SPORTS & LEISURE
coursdecouture.org
190
DISCOVER & EXPLORE
©Krefe
192 LUXEMBOURG MAP
193 CULTURAL ACTIVITIES
Outings, visits, shows, Cultural events, Museums, Promotion of
museums and art, Exhibition Centres, Theaters, Cinemas, Librairies and
medias centres, Concerts and shows
204 TOURISM
General information, Visit the city of Luxembourg, Sightseeing tours
and heritage of Luxembourg, Greater region
LUXEMBOURG MAP
©wauteurz
192
CULTURAL ACTIVITIES
Outings, visits, shows
The Auchan ticketing service on the first floor The International Bazaar is one of the most ea-
of the Kirchberg shopping centre also offers gerly awaited multicultural events of the year
outings throughout the Greater Region. You can with almost 30,000 visitors and over 1,500 vo-
buy your tickets directly there. lunteers. In addition to the festivities, it is also
an essential event to participate in a charity. The
funds raised help finance social and humanita-
rian projects.
193
Promotion of enjoy invitations to exhibition inaugurations and
museums and art to other events organised by the association.
Every year, Luxembourg's museums open their Museums are generally closed on Mondays
doors for free. Discover their diversity and, and offer a time slot during the week when
above all, immerse yourself in Luxembourg's admission is free.
culture through its history, art, geography,...
Find the complete list of museums on the Visit
At least forty museums participate to this event. Luxembourg website.
For the occasion, museums offer a complete
and varied cultural programme for the entire History and art museum of the city of
family: guided visits, conferences and creative Luxembourg (MNHA)
workshops in Luxembourgish, French, German mnha.lu
or English. Marché-aux-Poissons, 2345
Luxembourg (Ville-Haute)
Museums night
(+352) 47 93 30-1
j Tuesday to Sunday, 10 am to 6 pm
museumsmile.lu
DISCOVER & EXPLORE
The special programme, free guided tours and You will be able to contemplate collections de-
surprises in the 7 participating museums in the dicated to prehistory, the Gallo-Roman period,
city of Luxembourg ensure a great atmosphere. the Middle Ages, but also to the decorative and
popular arts and the fine arts. Temporary collec-
The entrance is free for children under 16 and tions complete this ensemble. Guided visits are
for members of “Amis des musées”. organised in Luxembourgish, French, German,
English and Portuguese.
Les Amis des Musées Luxembourg
amisdesmusees.lu In addition, the museum offers thematic
workshops for children and adults, conferences
Les Amis des musées contributes to the safe- and events.
guarding of the cultural heritage, the promotion
of the arts and history, and the development of Lëtzebuerg City Museum
collections. The association organises each year citymuseum.lu
several events: “midis de l’art”, special guided 14 Rue du St Esprit, 1475
visits, trips… Luxembourg (Ville-Haute)
(+352) 47 96 45 00
j Tuesday to Sunday, 10 am to 6 pm
Thanks to the membership card, you can visit
the affiliated museums at no costs (total, perma- Lëtzebuerg city Museum traces back the history
nent and unlimited free entrance). You can also of the City of Luxembourg. the museum offers
194
guided visits for temporary and permanent exhi- 1867, the remains of this fort were restored and
bitions in Luxembourgish, French, German and rebuilt to house the present museum. Through
English, and for all public. The entrance is free the permanent exhibition, discover the history
of charge every Thursdays from 6pm to 8pm. of the fortress of Luxembourg and travel back
in time.
Grand-Duc Jean Modern art museum
(Mudam) Admission is free on Wednesdays, from 5 pm.
mudam.lu
3, Park Dräi Eechelen L-1499 Villa Vauban
Luxembourg (Kirchberg) villavauban.lu
195
A library and a reading room - the InfoLab - pro- Rotondes is an exceptional site composed of
vide access to more than 5,000 books, some 40 two ancient engine sheds at Luxembourg sta-
magazines and other publications on contempo- tion. The cultural centre welcomes shows and
rary art. You will also find files on local artists. events in all areas (performing arts, visual arts,
contemporary music…). Participation projects
National museum of natural history and workshops also take place there.
(MNHN)
mnhn.lu Find the detailed programme on the Rotondes
25 Rue Münster, 2160 website.
Luxembourg (Grund)
(+352) 46 22 33 1 Contemporary art gallery "Am
j Tuesday to Sunday, 10 am to 6 pm
Tunnel"
At the heart of Grund, the “natur musée” is a real .bcee.lu
natural history cabinet. The museum has one of 16 Rue Sainte-Zithe, 2763
the most important zoological, paleontological, Luxembourg (Gare)
botanical and mineralogical collections of the
(+352) 40 15 24 50
country. Science, nature and technology lovers, Am Tunnel is an art gallery located under the
of any age, will find plenty of things of interest. Spuerkeess buildings, composed of tunnels that
The museum organises many activities for the gave it its name. The “Edward Steichen Space”
large public. Find the detailed programme on the welcomes a permanent exhibition of this
DISCOVER & EXPLORE
Les Rotondes
rotondes.lu
3, Place des Rotondes, 2448
Luxembourg (Bonnevoie)
(+352) 26 62 20 07
196
Theaters Théâtre des Casemates
kasemattentheater.lu
Thatre info 14 Rue du Puits, 2355
theatreinfo.lu Luxembourg (Bonnevoie)
(+352) 29 12 81
Theatre, dance, music, improvisations… You can German-speaking contemporary programming
find all the shows’ timetables online.
Théâtre ouvert Luxembourg (TOL)
Subscribe to the newsletter not to miss out on tol.lu
events! r ! 143 Rte de Thionville, 2611
Luxembourg (Bonnevoie)
National theatre of Luxembourg (TNL)
(+352) 49 31 66
197
The programming of the film library (available CinEast
on the website) is meant to be scholarly, diversi- cineast.lu/
fied, historical and general. Screenings for child-
ren - baptized "cinéma Paradisio" - are orga- Every year in October, the Central and Eastern
nized every Sunday at 3 pm. European Film Festival takes place. Several
films in competition and many different events.
The major annual event of Cinémathèque is
the “Live cinema” (silent films with symphonic Italian film festival Villerupt
orchestra). In summer, open-air screenings, festival-villerupt.com/
freely accessible, are also organised in front of
the Grand Ducal Palace and on the courtyard of Every year in October/November, the Villerupt
Théâtre des Capucins. film festival attracts Italian film lovers. More than
70 films are presented over 300 screenings, 17
Cinémathèque has one of the most important days of competition.
collections of cinematic archives in Europe:
film copies, photos, cinema posters, books and City Open Air cinema
magazines. vdl.lu/../city-open-air-cinema-palais
198
Every Tuesday at 3.30 pm, the cultural centre collections, which are available in the country’s
introduces children to cinema. official languages.
(+352) 47 96 27 32
j Tuesday to Friday from 10am to 7pm and
Réseau bibnet.lu
Saturday from 10am to 6pm
https://a-z.lu/primo-explore/
FYou can recognise the library and media centre
of the City of Luxembourg by its large glass door. a-z.lu is the search engine of the 84 libraries of
Its functional and confortable spaces for consul- the bibnet.lu network to search for documents,
tation and rental are appealing to any avid rea- reserve them or consult them online.
der. The literary, children and Luxemburgensia
sections form the most important part of the
199
Bicherschaf – bookshelves Circolo culturale e ricreativo Eugenio
Curiel
Bookshelves are accessible to everyone, child- curiel.lu
ren and adults, 24/7, for free and without regis- 107 Rte d'Esch, 1471
tration. More and more communes recycle old Luxembourg (Hollerich)
phone booths and transform them into self-ser-
(+352) 49 17 50
j Monday to Friday from 9am to 3pm
vice bookshelves.
Circulo Curiel is an Italian library and me-
Book owners are therefore able to give their no- dia centre. It is also a friendly meeting space
vels a second life, and find some new literature for conversations. All kinds of conferences
for free. and events are regularly scheduled, for all
communities.
Interested persons can borrow one or more
books and put them back in the cupboard after On the ground floor, you will find a restaurant of-
reading. The reader can also keep the selected fering typical and family-friendly cuisine.
books and replace them with others.
Cultural Centre Antonio Machado
These bookshelves can be found in several com- circulo-machado.lu
munes. At Luxembourg: 27 Rue de Strasbourg,
• place du Théâtre (Ville Haute) 2561 Luxembourg (Gare)
DISCOVER & EXPLORE
200
Concerts and shows Den Atelier
atelier.lu
Music festivals 54 Rue de Hollerich, 1740
luxembourg-city.com Luxembourg (Hollerich)
(+352) 49 54 85-1
Le Luxembourg City Tourist Office organise de Den Atelier is a rather intimate concert hall, lo-
nombreux festivals de musique et animations cated in a former garage.
musicales. You can find the programme on their
website. The hall can accommodate up to 800 people.
201
202
Philharmonie Luxembourg Sang a klang
philharmonie.lu .bluesclub.lu
1 Pl. de l'Europe, 1499 1 Rue des Trois-Glands, 1629
Luxembourg (Kirchberg) Luxembourg (Pfaffenthal)
(+352) 26 32 26 32
(+352) 33 8 95
Located in Luxembourg-Kirchberg, the Grand- The Blues club regularly organises blues and
Duchess Joséphine-Charlotte concert hall or jazz concerts. More information on the website
Philharmonie de Luxembourg is a beautiful and of the Asbl.
a very modern building, that makes it a magical
place by day and night. The Sang a Klang venue has become a blues
Mecca in Luxembourg..
Completed in 2005 and designed by the archi-
tect Christian de Portzamparc, the Philharmonie
hosts more than 400 performances of all styles
of music per year: chamber music and recitals,
jazz, pop music, classical music and world mu-
sic.The Philharmonic also offers workshops for
children.
203
TOURISM
Luxembourg is a beautiful country. It is full Visit Luxembourg
of activities and indoor and outdoor leisure visitluxembourg.com
activities. Do not hesitate to discover it du-
ring your next weekends. On this website you will find a lot of practical in-
• All regions have their own special features formation, suggestions for activities, addresses
and are worth a visit: for accommodation and restaurants, a calendar
• the Central or Guttland region with the city of events and a traveller's guide.
of Luxembourg and the Valley of the Seven
Castles You will also find information on museums,
• the Luxembourg Ardennes with the na- cycling tours of Luxembourg, walking tours
tional parks of the Haute-Sûre and Our, as and much more. The site is available in eight
well as the Müllerthal or Luxembourg's Little languages.
Switzerland
• the Moselle valley with its vineyards Visit the city of Luxembourg
• the Terres Rouges in the south to discover
DISCOVER & EXPLORE
The Luxembourg City Tourist Office is the tourist Bock and Pétrusse casemates
office of Luxembourg City. At the office on Place
Guillaume or on the internet, you will find advice, Bock and Pétrusse Casemates are underground
information material and guided tours to disco- galleries that were dug into the Bock rock. They
ver and admire Luxembourg City. are part of the UNESCO list of world heritage
sites.
The LCTO also organises various music festi-
vals, open-air concerts and events in the capital. The first underground galleries were built in
1644, under Spanish domination, and aggran-
dised throughout the years and the different
204
EXPLORE
THE PÉTRUSSE CASEMATES
LIKE NEVER BEFORE
Tickets
luxembourg-city.com
The City safari is a fun tour for children and fa- Hop On-Hop Off
milies. It focuses on the discovery of the city’s
animals. Tours (lasting between 2 and 2h30) You can also explore the city with the double-dec-
DISCOVER & EXPLORE
are made upon request for more than 10 ker buses Hop-On Hop-Off. The tour lasts 1 hour
participants. approximately.
City Promenade The complete tour lasts about 1 hour and allows
you to visit the most emblematic places of the
This tour is perfect to get acquainted with the capital.
city of Luxembourg and discover its main monu-
ments. A 2-hour tour with an official guide. Sightseeing tours and
heritage of Luxembourg
Top City Views
Vianden castle
This tour allows you to discover the sites that castle-vianden.lu
have been listed as part of UNESCO’s world
(+352) 83 41 08 1
heritage. It captures unforgettable landscapes
of the Upper City, the valleys of Alzette and The Castle of Vianden is located in Luxembourg
Pétrusse. Ardennes, overlooking the entire valley. Every
summer, a medieval festival recreates the folk-
Grand-ducal palace loric atmosphere of the period in which this
feudal vestige was built: jugglers, fire-eaters,
Luxembourg is the only Grand Duchy in the wor- musicians…
ld. The Grand Duke is head of State within the
framework of its constitutional Monarchy. You should also take the time to walk through
the town of Vianden, and if you are not afraid of
heights, you could even try chairlifts!
206
Clervaux castle environment of Upper Sûre Lake.
destination-clervaux.lu
(+352) 90 81 88 1
At the heart of Luxembourg Ardennes is the na-
tural park of Our. By walk or bike, you will disco-
ver the unique natural landscapes of this region. Scan qr code
You can also visit the adventure park of Vianden
and make the most of 60 tree-climbing stations.
(+352) 89 93 31 1
207
Greater region breath-taking view.
Based in the heart of Europe, Luxembourg’s On your way back, make sure you go along the
geography is ideal for traveling. You can very pretty Mosel Valley, with its castles and the
explore its neighbouring countries for the typical and welcoming architecture of the towns
weekend, only at a few kilometres from and villages.
Luxembourg-ville.
Werner freund wolves park
Germany wolfspark-wernerfreund.de
Waldstraße 204, 66663 Merzig, Allemagne
At the border of Luxembourg, discover the rich
(+49) 171 749 69 99
cultural and historical heritage of these regions. Would you like seeing some wolves? Discover
the wolf sanctuary in Merzig. Free and guided
Trier visits take place every 1st Sunday of the month
trier-info.de at 4pm.
208
©Just Arrived
region is full of activities. It is also known for its Arlon’s flea market
historical and remembrance tourism. arlon.be
Arlon
The website ardenne.org is an important portal
for housing, stays, attractions, leisure activities, Every first Sunday of the month, from March
food and events in the Belgium, French and to November, a flea market takes place at Old
Luxembourg Ardennes. Arlon.
of Orval and its ruins! Discover the brewing sa- Downhill skiing, cross-country skiing, sledge…
voir-faire of Orval beer, which you can enjoy The winter sports lovers can visit the Baraque
with a piece of cheese made by the monks of de Fraiture in the High Ardennes. You can also
the Abbey. do some hiking and enjoy the beautiful and asto-
nishing landscapes.
Euro Space Center
eurospacecenter.be France
Devant les Hêtres 1, 6890 Libin, Belgique
(+32) 61 65 64 65 The Grand-Est region stretches from Reims to
The Euro Space Centre offers a unique expe- Strasbourg and from Thionville to Troyes and
rience. Immerse yourself in the life of an astro- Mulhouse. Nearby are the Vosges mountains
naut and experience the space conquest. The for skiing and hiking enthusiasts.
Euro-Space Centre also organises activities for
children during the holidays. Nancy
nancy-tourisme.fr/
The book village
redu-villagedulivre.be In Lorraine, you can discover Nancy and its fa-
Redu (Belgique) mous place Stanislas, with its crystal works and
unique architectural style, known as "Ecole de
Within a hundred kilometres from Luxembourg, Nancy".
the village of Redu has around fifteen libraries. It
also organises literary events every year.
210
Metz Aquarium Amnéville
tourisme-metz.com/fr aquarium-amneville.com
Centre thermal et touristique
Visit the beautiful city of Metz, its majestic ca- Amnéville (France)
thedral and its cultural centre Pompidou. Metz is
+33 (0)3 87 70 36 61
also known for its shopping. The aquarium of Amnéville lets you explore the
aquatic world by contemplating different fish
Pompidou Centre species from the four corners of the planet.
centrepompidou-metz.fr
1, parvis des droits de l’Homme Zoological park Amnéville
57000 Metz, (France) zoo-amneville.com
Cour d'Or museum Several shows (raptors, tigers, seals…) are or-
musee.metzmetropole.fr/ ganised. In addition, the junior zoo academy of-
2 rue du Haut Poirier (Metz) fers the possibility for children over the age of 7
+ 33 (0) 3 87 35 03 87
+33 (0) 87 30 70 07
Built in 1419, this fortified castle offers fun tours Interactive cinema, merry-go-round, mini-golf,
where you can discover the site in an entertai- thrilling rides and water activities… This park will
ning manner (booking is mandatory). appeal to children and grown ups!.
211
FITTING IN
©Grmstockstudio
216 MEDIAS
Newspapers, Local radios, Websites
229 NOTES
212
COMMUNITIES, LANGUAGE
Population The practice of one’s cult is relatively easy in
Luxembourg.
The population in Luxembourg is cha-
racterised by a high proportion of forei- Official languages
gners, who are perfectly integrated into
Luxembourg society. Luxembourg has 3 official languages:
• the national language, Luxembourgish,
While the number of inhabitants in Luxembourg is used from the very beginning of school
was 315,000 in the early 1960s with a proportion life. It is also the language used for daily ex-
of 13.2% foreigners, the country reached a po- changes. The knowledge of Luxembourgish
pulation of more than 645,000 in 2022, of which is mandatory if you want to obtain the
47.1% are foreigners. Luxembourg nationality via naturalisation.
It also can be an important asset when ap-
170 different nationalities coexist in Luxembourg, plying for certain public jobs, in Luxembourg
more than 80% of them from Europe. companies or in jobs in contact with the popu-
lation (hospitals, nurseries, etc.) ;
INTEGRATING
The most represented communities are • German is taught to children at the begin-
• the Portuguese community represents the ning of primary school. It is the language of
1st foreign community with over 30% of the literacy and reading. Traditionally, it is also the
foreign population, language for journals ;
• the French community represents the 2nd • French is traditionally taught to children
largest foreign community with over 16% of from the 2nd year of primary school, in addition
the foreign population. The French are also to German. French is also introduced during
strongly represented by the presence of more kindergarten and within childcare centres, in
than 100,000 border workers on a daily basis, the form of oral learning. Some luxembourgish
• the Italian community with 7.9% of the fo- schools are testing literacy in French. French is
reign community, considered the administrative language ;
• the Belgian community with 6.4% of the • English is increasingly becoming the wor-
foreign population and 45,000 border workers king language. Mastering it is nowadays a
• the German community with 4.2% of the mandatory for many companies.
foreign population and 45,000 border workers.
Language learning
Religion
Linguistic leave
Historically, the principal religion in Luxembourg
is Catholic (68%). Because of its multiculturalism, In Luxembourg, language leaves exist to learn
Islam is now becoming the second religion of the Luxembourgish or improve your knowledge of
country (2%), thereby replacing the Protestant our official language.
religion.
213
Employees, independents and individuals en- Institut Français du Luxembourg
gaged in liberal professions can benefit from a ifluxembourg.lu
specific leave during their professional career, 47 Av. Monterey, 2163
which can be paid up until 200 hours. Luxembourg (Ville-Haute)
(+352) 46 21 66
Language courses French Institute of Luxembourg promotes
French language and culture. The institute offers
Institut National des Langues (INL) courses that adapt to different needs and levels.
insl.lu Every year, it engages in educational coope-
21 Bd de la Foire, 1528 ration activities with school institutions of the
Luxembourg (Kirchberg) Grand Duchy.
(+352) 26 44 30-1
National Institute of Languages (INL) is a public References
institution for linguistic education. The applied quattropole.org
charges are very interesting. Eight languages berlitz.lu
are taught. At the end of each semester, evalua- languages.lu
tions of the students’ skills are made. The course moienasbl.lu
timetables – at all levels – are made available prolingua.lu
online. inlingua.lu
lilu.lu
Beware! INL is on high demand. Make sure you
INTEGRATING
Scan qr code
214
Conversation guide
216
CELEBRATIONS & TRADITIONS
INTEGRATING
February 2nd, "Liichtmëssdag"
"Klibberen"
On February 2nd, children celebrate
“Liichtmëssdag”, Candlemas. On that day, In the Christian tradition, the church bells fly
children knock on each house with some self- to Rome after the Holy Thursday Mass, in or-
made lanterns. Back in the day, children would der to receive the Easter blessing. To replace
receive some bacon, green peas or biscuits them, children go around the villages with their
in exchange for a traditional song: "Léiwer “Klibber”, a wooden ratchet. In exchange, they
Härgottsblieschen...". Today, the practice invites generally receive eggs, sweets and sometimes
you to offer them sweets or money. a bit of money.
Luxembourgers celebrate the Carnival of The custom of Jaudes is a local tradition from
Candlemas on Ash Wednesday. Masked Vianden, a city in the North of Luxembourg. It is
balls, parades and cavalcades are organised celebrated on Good Friday. During that day, the
throughout the country. At the end of the car- boys of Vianden burn their Jaudes, a bouquet of
nival, people burn the “Stréimännchen”, which dog rose thorns and paper flowers. This tradi-
literally means the straw man. You can assist to tion highlights the people’s disapproval of Judas’
this ceremony near Remich betrayal.
217
218
"Ouschterdag", Easter is called Oktavemäertchen.
INTEGRATING
tomary to drink some Maitrank, i.e. aromatised
Éimaischen is the day of Emmaüs. At wine.
Luxembourg, it takes place on Easter Monday
on the place of Marché-aux-Poissons, since "Gënzefest", Whit monday
1827. This popular and folkloric celebration has
become, over the years, a day when all types of Gënzefest is the traditional broom festival (“fête
craftsmen can meet. For the occasion you can du genet”). It takes place every Whit Monday at
buy some little terracotta birds, typical of the re- Wiltz. This custom is mainly famous for its im-
gion: the Péckvillercher. pressive broom parade, composed of more than
40 tanks. Exhibitions, musical animations and
"Oktav" balls are all part of the programming
219
National day "Chrëschtdag" Christmas
Luxembourg’s national day is celebrated on June Christmas is a Christian holiday that celebrates
23rd throughout the country. Each commune ce- the birth of Jesus of Nazareth on December 25th.
lebrates the event with its citizens, regardless of A midnight Mass is celebrated, on Christmas
their nationalities. Eve, at the cathedral Our Lady of Luxembourg
and at all the churches of the country.
In the capital, festivities start the evening be-
fore, with the solemn changing of the guard. At For Luxembourg children, it is not Santa Claus
night, torchlight processions and fireworks are who brings the gifts, but Chrëschtkëndchen,
organised. which means “the Child Jesus”. Christmas is also
the occasion to share a copious meal with the
On June 23rd, an official ceremony takes place family and enjoy each others company.
at the Philharmonic. The Grand Duke and the
Hereditary Grand Duke review the troops be- Christmas or advent's markets
fore attending two parades: a military and a winterlights.lu
non-military one. During the afternoon, a Te
Deum is celebrated at the cathedral Our Lady The Christmas markets take place every year at
of Luxembourg, and at all the churches of the several places of the City of Luxembourg, with a
country. magic atmosphere.
INTEGRATING
"Kleeschen" Saint-Nicholas
Scan qr code
On December 6th, the Kleeschen – also called
Saint Nicholas – distributes presents to well-be-
haved children. The children place their slippers
in front of their rooms so he can drop some
sweets and gifts inside. In Luxembourg, this ce-
lebration is very important. December 6th has
also become a bank holiday for children atten-
ding basic education.
220
HOLIDAYS
Tuesday 6 December 2022, St. Nicholas Day: no
Public holidays classes for children in the basic school.
• New Year, January 1st
• Easter Monday, April Christmas holidays: from Saturday 24 December
• Labour Day, May 1st 2022 to Sunday 8 January 2023
• Europe Day, May 9th
• Ascension, May Winter or Carnival holidays: from Saturday 11
• Whit Monday, May February to Sunday 19 February 2023
• National Day (Grand Duke’s birthday),
June 23rd Spring or Easter holidays: from Saturday 1 April
• Assumption, August 15th to Sunday 16 April 2023
• All Saints Day, November 1st
• Christmas Day, December 25th Whitsun holidays: from Saturday 27 May to
• Boxing day, December 26th Sunday 4 June 2023
In Luxembourg, you will also experience some Summer holidays: from Saturday 15 July to
INTEGRATING
customary and local celebrations, such as Thursday 14 September 2023.
Carnival Monday, Holy Friday, Kermis Monday
and November 2nd. These days are not neces- School year 2023 – 2024
sarily granted; the employer is free to dispense
his employees from work – or not. Back-to-School: Friday 15 September 2023
221
The summer holidays start on Tuesday 16 July
2024.
222
INTEGRATION
The integration of newcomers is a major This association also gives public and direct
challenge for Luxembourg, where the fo- translation services orally in English, German,
reign population represents more than 47% French, Luxembourgish, Arabic and Farsi.
of the total population. The State, the mu-
nicipalities and civil society are working to- Foreigner's association liaison com-
gether to ensure the successful integration mittee (CLAE)
of newcomers. clae.lu
26 Rue de Gasperich, 1617
Associations Luxembourg (Gasperich)
(+352) 29 86 86-1
The welcome and integration office CLAE is a cultural and linguistic mediation plat-
of Luxembourg (OLAI) form. It informs people and their families on
olai.public.lu their rights in order to facilitate their settling in
5, rue Carlo Hemmer 1734 process within Luxembourg society. It offers a
Luxembourg (Kirchberg) helpline and assistance for certain administra-
INTEGRATING
OLAI is responsible for the coordination and the
implementation of the policy of immigrant wel- CLAE offers its support to associative life via
coming and integration in the Grand Duchy of personalised meetings, the rental of materials
Luxembourg. and the provision of rooms.
The Welcome and Integration contract– CAI pro- Luxembourg accueil information
vides integration measures such as: luxembourgaccueil.com
• language courses at a reduced cost 10 Bisserweg, 1238 Luxembourg (Grund)
(Luxembourgish, French and/or German),
(+352) 24 17 17
• civic education courses, j Du lundi au vendredi de 9h à 12h
• a free orientation day Luxembourg information reception offers wel-
coming and informative services. It helps the
Immigrant workers support associa- integration of families from all nationalities by
tion (ASTI) answering questions on daily life, and inviting
asti.lu them to take part in diverse activities.
10-12 Rue Auguste Laval,
1922 Luxembourg (Eich) Associations of public utility
(+352) 43 83 33 1
Asti offers support to immigrant workers. It pro- National Association of Road Traffic
vides information to all people requiring advice Victims (AVR)
and guidance on issues related to immigration avr.lu
and residence permits (family reunification, au- 4 r. Jos Felten, 1508 Hesperange
thorisations to stay…).
(+352) 26 43 21 21
223
Support for victims of traffic accidents and their The Cancer Foundation informs the general
relatives. Moral and legal support and practical public and supports cancer patients and their
advice. The association collaborates in preven- relatives. It provides practical help and psycho-
tion actions to improve road safety. logical support.
Fondation Cancer
cancer.lu
relaispourlavie.lu
info-tabac.lu
209 Rte d'Arlon, 1150 Luxembourg (Belair)
(+352) 45 30 33-1
224
Help and support for parents
116 000
(+352) 26 64 05 55
INTEGRATING
2 Rue du Fort Wallis, 2714 Luxembourg mote volunteering.
(+352) 49 08 77 1
Women in Need offers protection from violence
to girls, women and their children. Information
and counselling centres, special homes for wo-
men in distress.
Bullying
mobbingasbl.lu Scan qr code
64, Avenue de la Liberté
L-1930 Luxembourg (Gare)
(+352) 28 37 12 12
(+352) 26 48 30 33
225
VOTE AND NATIONALITY
Right to vote has been residing in that commune for at least 6
guichet.public.lu months and living in Luxembourg for more than
elections.public.lu five years, and uninterruptedly for the last year.
macommune.lu
Legislative elections
In Luxembourg, voting is a right and an obliga-
tion. Adults aged 18 and more can register to Legislative elections occur every 5 years in
vote when registering in their residential com- Luxembourg. It nominates the 60 deputies of the
mune. They will be called upon to vote in the Chamber of Deputies. At the end of this vote,
different elections according to their nationality a new government will be created, with a new
and residential status. prime Minister, appointed by the Grand Duke.
The next elections will take place on October
A foreign citizen willing to participate to the elec- 2023.
tions for the first time must go to his or her com-
munal administration with a valid identity card. Legislative elections are for citizens of
A registration application should be deposited Luxembourg nationality only.
INTEGRATING
226
Nationality infolie
INTEGRATING
The acquisition of Luxembourg nationality Scan qr code
through naturalisation confers the status of
Luxembourger to the foreigner, with all attached
rights and obligations.
227
©Just
©Michael
Arrived
Gaida
228
NOTES
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NOTES
www.lalux.lu