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    Oliyad Lencho
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    The document appears to be a practice exam for quality management system certification. It contains 12 multiple choice questions testing knowledge of ISO 9001:2015 requirements. The questions cover topics such as the definition of key terms, requirements for determining quality management system scope, structure and requirements of the ISO standard, examples of internal and external benefits of implementation, requirements for quality policy, and factors to consider for post-delivery activities and improvement.

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    ISO 9001:2015 Pre Exam for Bigner

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    The document appears to be a practice exam for quality management system certification. It contains 12 multiple choice questions testing knowledge of ISO 9001:2015 requirements. The questions cover topics such as the definition of key terms, requirements for determining quality management system scope, structure and requirements of the ISO standard, examples of internal and external benefits of implementation, requirements for quality policy, and factors to consider for post-delivery activities and improvement.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    290 views2 pages

    QMS Pre Exam

    Uploaded by

    Oliyad Lencho
    The document appears to be a practice exam for quality management system certification. It contains 12 multiple choice questions testing knowledge of ISO 9001:2015 requirements. The questions cover topics such as the definition of key terms, requirements for determining quality management system scope, structure and requirements of the ISO standard, examples of internal and external benefits of implementation, requirements for quality policy, and factors to consider for post-delivery activities and improvement.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 2

    Quality Management System Pre - Exam

    Name: Signature:
    Part I
    CHOOSE THE BEST ANSWER FROM THE GIVEN ALTERNATIVES. (2 points
    each)
    1) The term ‘product’ in ISO 9001:2015 requirement represents:

    a) Both product and service b) Service only c) Product only d) None

    2) Preservation of customer products can include:

    a/ Contamination control b/ Identification

    c/ Storage Protection d/ All

    3) When determining the scope of the quality management system, organizations are
    required to consider:

    a) The products and services of the organization


    b) Only external factors that affect their approach to the way in which they provide
    products and services that are delivered to their customers
    c) The requirements of relevant interested parties that are relevant to the quality
    management system
    d) All of the above

    4) How many clauses are there in the new version of ISO 9001:2015?

    a) 8 b) 7 c) 10 d) 11 e) 12

    Wednesday, March 29, 2023 Oliyad Lencho


    5) The ISO 9001:2015 standard is based on 7 principles. Which one of the following is
    not part these principles?

    a) Leadership b) Management review

    c) Customer focus d) Evidence-based decision making

    6) Which of the following can be an external organizational knowledge source?

    a/ Knowledge gained from experience b/ International Standards


    c/ Products and services d/ Lessons learned from failure and successful projects
    e/ The results of processes improvements activities

    Page 1 of 2
    Quality Management System Pre - Exam
    Name: Signature:

    7) In the Representation of the structure of ISO 9001:2015 International standard in the


    PDCA cycle which one is the input for planning of the management system?

    a) Customer requirements b) Context of organization


    c) Needs and expectations of interested party d) all

    8) Which one of the following is internal benefit of implementing ISO 9001:2015?

    a/ Improved management confidence; b) Improved awareness of company objectives;


    c/ Improved communications; d/All
    9) Which one of the following is not a requirement of Quality Policy in ISO 9001:2015?
    QP shall be

    a) appropriate to the purpose and context of the organization and supports its strategic
    direction;
    b) provides a framework for setting quality objectives;
    c) includes a commitment to satisfy applicable requirements and continual improvement
    d) be approved by government authorities
    e) All

    10) Which of the following can be an example for social environment for the operation
    of processes?

    a/ Non-discriminatory environment b/ Stress – reducing environment

    Wednesday, March 29, 2023 Oliyad Lencho


    c/ Temperature d/ noise e/ All of the above

    11) Factors need to be considered by organizations in determining required post-


    delivery activities include:

    a/ Legal requirements b/ The nature of their products and services


    c/ Customer requirements d/ Customer feedback e/ All of the above

    12) Improvement activities taken by organizations may include:

    a/ Corrective action b/ Continual improvement c/ Breakthrough change


    d/ Innovation e/ All of the above

    Page 2 of 2

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