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Human Resource Management Q & A - Sem II
Human Resource Management Q & A - Sem II
Unit-1
procurement
development
organizing
performance appraisal
Yes, the answer is correct.
Score: 1
Feedback:
Organizing is the function that managers undertake to design, structure, and arrange the
components of an organization's internal as well as external environment.
Accepted Answers:
organizing
1 point
Which of the following is an example of operative function of HR managers?
planning
organizing
procurement
controlling
Yes, the answer is correct.
Score: 1
Feedback:
The first operative function of personnel management is procurement, in this function we
cover job analysis, manpower planning, recruitment, selection, placement, induction and
internal mobility.
Accepted Answers:
procurement
1 point
The scope of human resource management includes
procurement
development
compensation
1 point
The human resource Management functions aims at
ensuring that the human resources possess adequate capital, tool, equipment and material
to perform the job successfully
helping the organization deal with its employees in different stages of employment
It is now globally recognized that managing human resources is the basic job of Management.
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
Managers are utilized in every sector, and the business model relies on their leadership.
Accepted Answers:
TRUE
1 point
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
The scope of HRM is very vast and wide. It includes all the activities right from the starting
of manpower planning till employee leaves the organisation.
Accepted Answers:
FALSE
1 point
By adopting HRM, it would become easier for the management to identify and train appropriate
talents for every job.
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
HRM is pervasive in nature it is present in all enterprises, HRM helps the organization to work in
a effective and efficient manner.
Accepted Answers:
TRUE
1 point
The ________ are the resources that provide utility value to all other resources.
Men
Material
Money
Machinery
Yes, the answer is correct.
Score: 1
Feedback:
Human beings are the most important resource for an organization.
Accepted Answers:
Men
1 point
The characteristics of human resources are ________ in nature
homogeneous
heterogeneous
ductility
formulate HR plans
1 point
Second step of HR development process in any organization is
identifying capabilities
formulate HR plans
1 point
Which of following is the feature of HRD
Continuous process
Interdisciplinary approach
All of these
Yes, the answer is correct.
Score: 1
Feedback:
HRD is the integrated use of training, organizational and career development efforts to
improve individual, group, and organizational effectiveness.
Accepted Answers:
All of these
1 point
Which is the objectives of HRD from followings
All of these
Yes, the answer is correct.
Score: 1
Feedback:
• Objective of HRD is to develop capabilities of all individuals working in
an organization in relation to their present role.
Accepted Answers:
All of these
1 point
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
The HRD manager should possess knowledge of how to evaluate learners, programs and
instructors, he plays an important role in an organization.
Accepted Answers:
TRUE
1 point
Organization has to prepare themselves to cope up with the changes in the environment in order
to survive and be successful.
TRUE
FALSE
True
False
Yes, the answer is correct.
Score: 1
Feedback:
Development refers to a process of active learning from experience-leading to systematic
development.
Accepted Answers:
True
1 point
The _____________involves upgrading the skill extending the knowledge and competencies of
human resource.
HRM
HRD
Account department
None of the above
Yes, the answer is correct.
Score: 1
Feedback:
HRD is a systematic and planned approach through which the efficiency& capability of
employees is improved.
Accepted Answers:
HRD
1 point
One of the importance of HRD is _______________
Role Clarity
Confusion
Ambiguity
Job description
Job specification
Manpower planning
Recruitment
Yes, the answer is correct.
Score: 1
Feedback:
Manpower Planning consists of putting right number of people, right kind of people at the
right place and right time for doing the right job.
Accepted Answers:
Manpower planning
1 point
Which of the following option is not the factor that hinders with the human resource planning
process?
Time horizons
Environmental uncertainties
1 point
Which of these factors is not included in environmental scanning?
Economic factors
Technological changes
Recruitment planning
Cost planning
Differentiation planning
Yes, the answer is correct.
Score: 1
Feedback:
Human resource planning is a process that identifies current and future human resources needs
for an organization to achieve its goals.
Accepted Answers:
Human Resource Planning
1 point
Which of the following factors state the importance of the Human Resource Planning?
International strategies
HRP may be defined as strategy for acquisition, utilization, improvement and preservation of
the human resources of an enterprise.
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
The objective is to provide right personnel for the right work and optimum
utilization of the existing human resources. HRP exists as a part of the planning
process of business.
Accepted Answers:
TRUE
1 point
Human Resource Planning facilitates international expansion strategies.
True
False
Yes, the answer is correct.
Score: 1
Feedback:
International expansion strategies of an organization depend upon HRP. Under International
Human Resource Management (IHRM)
Accepted Answers:
True
1 point
Human Resource Planning is the process of forecasting an organisations future demand for, and
supply of, the right type of people in the right number.
True
False
Yes, the answer is correct.
Score: 1
Feedback:
Human resource planning is to maintain and improve the organization's ability to achieve its
goals by developing strategies that will result in optimum contribution of human resources.
Accepted Answers:
True
1 point
______ is the process of estimating the quantity and quality of people required to meet future
needs of the organisation.
Demand forecasting
Supply forecasting
Environmental forecasting
Succession planning
Recruitment
Unit-4
1 point
The following is a source of recruitment
Advertisement
Reference
Company Website
Leads to inbreeding
The employer is in a better position to evaluate those presently employed than outside
candidates.
None of the above
Yes, the answer is correct.
Score: 1
Feedback:
Recruitment from internal sources is done to fill up vacancies through promotion, re-hiring
and transferring employees within the company.
Accepted Answers:
The employer is in a better position to evaluate those presently employed than outside
candidates.
1 point
The demerit of using internal sources recruitment is
The employer is in a better position to evaluate those presently employed than outside
candidates.
Motivation
Leads to inbreeding
1 point
Which of the following is the disadvantage of external sources of recruitment
It is less costly
The entry of new persons with varied expansion and talent will help in human resource mix
Motivation, morale and loyalty of existing staff are affected, if higher level jobs are filled from
external sources
Yes, the answer is correct.
Score: 1
Feedback:
The external recruitment process can attract candidates who are not relevant or worthy of
the open position.
Accepted Answers:
Motivation, morale and loyalty of existing staff are affected, if higher level jobs are filled from
external sources
1 point
Help increase the success rate of the selection process by reducing the number of visibly
under qualified or over qualified job applicants.
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
The availability of manpower both within and outside the organization is an essential factor in the
recruitment process.
Accepted Answers:
TRUE
1 point
While recruiting for non - managerial, supervisory and middle - management positions Labour
market is of prime importance
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
A labour market is the place where workers and employees interact with each other, in the labour
market, employers compete to hire the best.
Accepted Answers:
TRUE
1 point
The apprentices act deals with recruitment and selection
TRUE
FALSE
The poor quality of selection will mean extra cost on _______ and supervision.
Training
Recruitment
Work quality
Positive
Negative
Selection
Unit-5
The result of a job analysis are set down in
Job description
Role analysis
Interest
Aptitude
Yes, the answer is correct.
Score: 1
Feedback:
A job description is an internal document that clearly states the
essential job requirements, job duties, job responsibilities, and skills required to perform a
specific role.
Accepted Answers:
Job description
1 point
The technique by which a new employee is rehabilitated into the changing surroundings and
introduced to the practices, policies and purposes of the organization.
Job description
Role analysis
Interest
Induction
Yes, the answer is correct.
Score: 1
Feedback:
Induction is the process for welcoming newly recruited employees and supporting them to adjust
to their new roles and working environments.
Accepted Answers:
Induction
1 point
The applicant is asked some very general questions, and he may reply these in way he lies for a
considerable length of time in an interview is called as
Action Interview
Discussion Interview
Board Interview
Free Interview
Yes, the answer is correct.
Score: 1
Feedback:
The interview is a conversation in which you and an employer exchange information.
Accepted Answers:
Free Interview
1 point
Psychomotor test falls under which category of test
Achievement Test
Aptitude test
Personality Test
Intrest Test
Yes, the answer is correct.
Score: 1
Feedback:
Psychomotor ability refers to a wide range of actions involving physical movement related to
conscious cognitive processing.
Accepted Answers:
Aptitude test
1 point
Following is the first step in selection of the candidate.
1 point
Non- directive method of interview is unstructured and is relatively non-planned as to format
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
Non-directive interviews are unstructured and flexible, and include more conversation than a
standard interview.
Accepted Answers:
TRUE
1 point
Certain jobs require unusual stamina, strength or tolerance of hard working conditions
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
Job is done to boost career and earn money, but certain job requires more hard work.
Accepted Answers:
TRUE
1 point
Mental Test is carried out while conducting aptitude test.
TRUE
FASE
Yes, the answer is correct.
Score: 1
Feedback:
Mental status tests will examine your appearance, orientation, attention, memory, language
skills, and judgment skills.
Accepted Answers:
TRUE
1 point
The_______________technique is used to describe various aspects of manager's job.
Role analysis
Aptitude Test
Achievement Test
Personality Test
Yes, the answer is correct.
Score: 1
Feedback:
Role analysis is a systematic approach used to determine the relative value of roles within an
organisation by measuring the demands and responsibilities of the role.
Accepted Answers:
Role analysis
1 point
The_______________Test is used to find out the type of work in which the candidate has an
interest.
Interest
Achievement Tests
Personality Tests
F.W.Taylor
Abraham Maslow
Peter Drucker
Donald Kirkpatrick
Yes, the answer is correct.
Score: 1
Feedback:
The Kirkpatrick Model is probably the best known model for analyzing and evaluating the
results of training and educational programs.
Accepted Answers:
Donald Kirkpatrick
1 point
A technique which duplicates, as nearly as possible, the actual conditions encountered on a job
is called
Apprenticeship
Simulation
Demonstrations
Vestibule Training
Yes, the answer is correct.
Score: 1
Feedback:
Simulation methods estimate the reliability indices by simulating the actual process and random
behavior of the system.
Accepted Answers:
Simulation
1 point
Training through step-by-step learning is called
Apprenticeship
Simulation
Demonstrations
1 point
Who has developed the Role playing method of training
Donald Kirkpatrick
Moreno
F.W.Taylor
Abraham Maslow
Yes, the answer is correct.
Score: 1
Feedback:
Role-playing is an active learning technique in which employees act out situations under the
guidance of a trainer.
Accepted Answers:
Moreno
1 point
How does training and development offer competitive advantage to an organisation?
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
A training needs assessment identifies individuals' current level of competency.
Accepted Answers:
TRUE
1 point
Use of evaluation models is one of the step in training process.
TRUE
FALSE
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
Training makes people aware of the rules and procedures for guiding their behavior, it attempts
the improvement of their performance in the present job or prepares them for a future job.
Accepted Answers:
TRUE
1 point
The _____________is a process of learning a sequence of programmed behavior
Training
Job description
Role analysis
Interest
Yes, the answer is correct.
Score: 1
Feedback:
Training is the process for providing required skills to the employee for doing the job
effectively, skillfully and qualitatively.
Accepted Answers:
Training
1 point
Training is the corner stone of sound ________________
Employee
Supervisor
Management
Performance Appraisal
Unit-7
Which of the following methods is most appropriate for appraising the potentials of a candidate
for promotion?
Confedential Report
Assessment center
1 point
Which of the following appraisal interviews has employees development as its objective?
Problem solving
Accepted Answers:
Problem solving
1 point
Which of the following terms means the tendency of a superior to rate a subordinate lower than
what his performance justifies?
Remote tendency
Horns effect
Central Tendency
Development
Job analysis
1 point
Which of the following is an alternate term used for performance appraisal?
Job knowledge
Employee assessment
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
Employee performance is very tricky to measure, employees are affected by a wide variety of
rater biases.
Accepted Answers:
TRUE
1 point
The main purpose of employee assessment is to effect promotions based on competence and
performance
TRUE
FALSE
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
A maintenance organization structure needs to be based on the duties that must be done to
achieve the organisation's purpose.
Accepted Answers:
TRUE
1 point
When appraisals are made by superiors, peers, subordinates and clients then it is called ____.
Self - appraisal
Performance Appraisal
HR Planning
Compensation Management
Unit-8
According to whom "compensation may be defined as” all forms of financial and tangible services
and benefits employees receive as part of an employment relationship”.
Donald Kirkpatrick
Moreno
F.W.Taylor
Yes, the answer is correct.
Score: 1
Feedback:
Compensation refers to the act of providing a person with money or other things of economic
value in exchange for their goods, labor, or to provide for the costs of injuries that they have
incurred.
Accepted Answers:
Milkovich and Newman
1 point
Incentives depends upon
productivity
sales
profits
1 point
What is the alternate name for incentives?
Gratuity
Paid holidays
Payments by result
Labour market
Cost of living
Labour unions
Fringe Benefits
Commitment
External equity
Motivation
Yes, the answer is correct.
Score: 1
Feedback:
Fringe benefits are benefits in addition to an employee's wages, like a company car, health
insurance, life insurance coverage.
Accepted Answers:
Fringe Benefits
1 point
Medical Care comes under the fringe benifits.
TRUE
FASLE
Yes, the answer is correct.
Score: 1
Feedback:
The most common benefits include life, disability, and health insurance, tuition
reimbursement, and education assistance.
Accepted Answers:
TRUE
1 point
Team based pay is not higher than fair wages.
TRUE
FASLE
Yes, the answer is correct.
Score: 1
Feedback:
Team based pay is a type of performance based pay used in some organizations.
Accepted Answers:
FASLE
1 point
Group plans is component incentive in remuneration.
TRUE
FASLE
Yes, the answer is correct.
Score: 1
Feedback:
Group incentive programs are award programs that deliver lump–sum cash payments.
Accepted Answers:
TRUE
1 point
Wages represents _____ rates of pay.
Hourly
Yearly
Half yearly
Monthly
Yes, the answer is correct.
Score: 1
Feedback:
Your hourly rate is the amount of money that you receive for each hour you spend working.
Accepted Answers:
Hourly
1 point
_______ are also called ‘payments by results’.
allowances
claims
incentives
fringe benefits
Yes, the answer is correct.
Score: 1
Feedback:
An incentive is a contingent motivator, it something encourages employee to work more.
Accepted Answers:
incentives
Rewards Patterns
Unit-9
Public recognition such as an award in organized function is best classified as an example of
financial awards
non-financial rewards
proportional award
fixed award
Yes, the answer is correct.
Score: 1
Feedback:
Non-financial incentives are the types of rewards that are not a part of an employee's pay.
Accepted Answers:
non-financial rewards
1 point
Occasional incentives such as bonuses, sales prizes are mostly paid with the
Policy plan
commission plan
combination plan
proportionate plan
Yes, the answer is correct.
Score: 1
Feedback:
A commission-based incentive plan often means that workers receive a salary,
but commissions serve as an incentive for strong sales production.
Accepted Answers:
commission plan
1 point
'praise' and 'expression of approvals' in form of program are best classified as
performance feedback
fixed premium
financial awards
Yes, the answer is correct.
Score: 1
Feedback:
Social recognition can be defined as an employee reward and recognition methodology, it
strengthens employer-employee relationships by creating a culture of gratitude.
Accepted Answers:
social recognition program
1 point
Performance
Effort
Seniority
All of above
1 point
The first step in reward management process is
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
Direct compensation can be in the form of wages, salaries, commissions and bonuses that
an employer provides regularly and consistently.
Accepted Answers:
TRUE
1 point
Public recognition such as an award in organized function is best classified as an example of
Non-financial rewards
TRUE
FALSE
Ensuring a fair balance between an employee’s contributions to the job and the rewards received
in return from that job is the essence of Equity theory
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
Equity theory focuses on determining whether the distribution of resources is fair to both
relational partners.
Accepted Answers:
TRUE
1 point
It is about the design, implementation, maintenance, communication and evolution of reward
processes which help organizations to improve performance and achieve their objectives.
Reward management
Compensation management
Performance management
MBO
Yes, the answer is correct.
Score: 1
Feedback:
Reward processes are based on reward philosophies and strategies and contain arrangements
in the shape of policies and strategies and contain arrangements in the shape of policies, guiding
principles, practices, structures and procedures which are devised and managed to provide and
maintain appropriate types and levels of pay, benefits and other forms of reward.
Accepted Answers:
Reward management
1 point
The ___________ is not an objective of executive compensation plans
Career Planning
Unit-10
Series of positions that a person occupies throughout life regarding job is classified as
organization planning
careers
career planning
learning plans
Yes, the answer is correct.
Score: 1
Feedback:
Careers open the door for professional growth and development, giving you access to a robust
suite of tools and experiences.
Accepted Answers:
careers
1 point
Type of career planning which prioritize career of individuals over needs of organization is
classified as
Feedback in career planning which focuses how well employees fit in future organizational plan
is classified as
reality feedback
massed feedback
spaced feedback
tactile feedback
Yes, the answer is correct.
Score: 1
Feedback:
The feedback in career planning which focuses how well employees fit in future organizational
plan.
Accepted Answers:
reality feedback
1 point
Career Planning is necessary due to the following reason
All of above
Yes, the answer is correct.
Score: 1
Feedback:
Career Planning makes you aware of your strength and weaknesses and the skills and
knowledge that are required to achieve your goals in future.
Accepted Answers:
All of above
1 point
Long term process of identifying plan for replacement of key employees orderly, is classified as
psychological testing
performance appraisals
Assessment centres
Succession planning
Yes, the answer is correct.
Score: 1
Feedback:
Succession planning is a strategy for passing on leadership roles, often the ownership of a
company, to an employee or group of employees.
Accepted Answers:
Succession planning
1 point
Career management is the combination of structured planning and the active management
choice of one's own professional career.
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
Career planning feedback can shine a light on core strengths, enable deeper self-awareness
to accomplish personal or professional goals.
Accepted Answers:
TRUE
1 point
A career includes all types of employment ranging from semi-skilled through skilled, and semi
professional to professional.
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
The career planning process has four components: (1) Self Assessment, (2)
Career Exploration, (3) Career Identification, and (4) Action Plan.
Accepted Answers:
TRUE
1 point
Career is not a series of positions that a person occupies throughout life regarding job
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
The career is an individual's metaphorical "journey" through learning, work and other aspects of
life.
Accepted Answers:
FALSE
1 point
Development of replacement charts which ensures sufficient capabilities of individuals is one of
activity to begin _____________
regression planning
succession planning
assessment planning
reality feedback
self-assessment
Spaced assessment
massed assessment
Succession Planning
Unit-11
Long term process of identifying plan for replacement of key employees orderly, is classified as
psychological testing
performance appraisals
assessment centers
succession planning
Yes, the answer is correct.
Score: 1
Feedback:
Succession planning involves understanding the organization's long-term goals and
objectives, identifying employee development needs, and determining trends.
Accepted Answers:
succession planning
1 point
Development of replacement charts which ensures sufficient capabilities of individuals is one of
activity to begin
regression planning
succession planning
assessment planning
Yes, the answer is correct.
Score: 1
Feedback:
Replacement charts are a forecasting technique used in succession planning to help
companies visualize key job roles, current employees and existing and future vacancies.
Accepted Answers:
succession planning
1 point
Succession planning refers to
plans a company makes to improve the performance of an employee who is not meeting
expectations
Business Plan
None of above
Yes, the answer is correct.
Score: 1
Feedback:
Succession planning is a process by which individuals are scanned to pass on the
leadership role within a company.
Accepted Answers:
plans a company makes to improve the performance of an employee who is not meeting
expectations
1 point
Strategic HRM is
a four-stage process
None of above
Yes, the answer is correct.
Score: 1
Feedback:
Strategic HRM is all about achieving business objectives through smarter Human Resource
Management.
Accepted Answers:
a four-stage process
1 point
When forecasting HR needs, HR planners have to consider factors such as
Changes in Technology
All of above
Yes, the answer is correct.
Score: 1
Feedback:
HR forecasting is the process of predicting demand and supply, whether it's the number of
employees or types of skills that are needed and available to get the job done.
Accepted Answers:
All of above
1 point
Succession planning refers to the plans a company makes to improve the performance of an
employee who is not meeting expectations.
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
Succession planning provides a way to cut the costs of recruitment, enabling organisations
to manage recruitment in-house.
Accepted Answers:
FALSE
1 point
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
Human resource planning is the anticipating of an organization’s current and future HR
needs that will help to achieve the organization’s goals.
Accepted Answers:
TRUE
1 point
When forecasting HR needs, HR planners have to consider factors such as decisions to
upgrade product quality, and changes in administrative practices.
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
HR department forecasts both short- and long-term staffing needs based on projected sales,
office growth, attrition and other factors that affect a company's need for labor.
Accepted Answers:
TRUE
1 point
individuals
Capital
Efforts
Management
Process
Business
Legal
Collective bargaining
Labour legislation
1 point
Organization is perceived as being made up of powerful and divergent sub-groups -
management and trade unions in which concept
Pluralistic-Perspective
Marxist Perspective
Unitary Perspective
Connectedness
Collective wisdom
Conflict prevention
Pluralist approach
System approach
Unitary approach
Pluralist approach
System approach
Unitary approach
TRUE
FALSE
Industrial relations are governed by the system of rules and regulations concerning work, work
place and working community
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
Industrial relations has frequently been concerned with employment relationships in the broadest
sense, including "non-industrial" employment relationships.
Accepted Answers:
TRUE
1 point
Industrial Relations is a designation of a whole field of relationship that exists because of the
necessary collaboration of men and women in the employment process of industry.
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
Industrial relations has three faces - science building, problem solving, and ethical.
Accepted Answers:
TRUE
1 point
The organization is perceived as an integrated and harmonious system, viewed as one happy
family in___________
Pluralist perspective
System approach
Unitary perspective
Pluralist perspective
System approach
Unitary approach
Moreno
Edwin Flippo
F.W.Taylor
Donald Kirkpatrick
Yes, the answer is correct.
Score: 1
Feedback:
Grievance can be defined as a complaint expressed verbally or in
writing where an employee feels injustice has been done to him by
the management.
Accepted Answers:
Edwin Flippo
1 point
Following is the charecteristics of grievance
Factual
Imaginary
Disguised
To create an atmosphere of respect for the human personality and human relations
grievance conciliation
grievance procedures
grievance arbitration
grievance ratification
Yes, the answer is correct.
Score: 1
Feedback:
Grievance arbitration is a system created for collective bargaining relationships that provides
the parties with a procedure for final and binding resolution of their disputes that arise over
the interpretation, administration, application or alleged violation of the terms and conditions
of employment
Accepted Answers:
grievance arbitration
1 point
The Industrial employment (Standing orders) Act, 1946, requires that every establishments
employing 100 or more workers should frame standing orders.
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
This Act is to require employers in industrial establishments to formally define conditions
of employment under them and submit draft standing orders to certifying Authority for its
Certification.
Accepted Answers:
TRUE
1 point
The Factories Act 1948 provides for the appointment of a welfare officer in every factory
ordinarily employing 500 or more workers.
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
The Factories Act, 1948, as amended by the Factories Act, 1987, served to assist in formulating
national policies in India with respect to occupational safety and health in factories and docks in
India. It dealt with various problems concerning safety, health, efficiency and well-being of the
persons at work places.
Accepted Answers:
TRUE
1 point
According to Jucius, “Discipline, used as a known and preceded by the adjective 'good' means
that the worker willingly abides by company rules and executes orders.
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
Discipline is action or inaction that is regulated to be in accordance with a particular system of
governance.
Accepted Answers:
TRUE
1 point
Besides, individual disputes relating to discharge, dismissal or retrenchments can be taken up for
relief under the ____________________
Transfer
Changes in schedule
Over ambition
Yes, the answer is correct.
Score: 1
Feedback:
Grievances generally arise from the day-do-day working relations in the undertaking, usually
a employee or trade union protest against an act or omission or management
that is considered to violate worker's rights.
Accepted Answers:
Changes in schedule
Retirement / Separation
Unit-14
Which act defines lay- off as the failure, refusal or inability of an employer to give employment to
a worker wise name is present on the rolls but who has not been retrenched
Accepted Answers:
Industrial Disputes Act, 1947
1 point
Decline in sales
All of above
Yes, the answer is correct.
Score: 1
Feedback:
A layoff is generally considered a separation from employment due to a lack of work
available.
Accepted Answers:
All of above
1 point
The best employees of the company may accept he deal and leave the company.
The best employees of the company may accept he deal and leave the company
Trade unions and individual workers may protest the operation of the scheme and these
protests may disrupt operations.
Yes, the answer is correct.
Score: 1
Feedback:
Compensation received at the time of VRS is tax-free up to the prescribed amount on
fulfilling certain conditions.
Accepted Answers:
It allows specific division to be downsized
1 point
The external reason for retirement includes
Wrong selection/recruitment/placement
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
A pension fund, also known as a superannuation fund in some countries, is any plan, fund, or
scheme which provides retirement income.
Accepted Answers:
TRUE
1 point
A pension plan, an employer's acknowledgement of financial standing of employee's account,
placing percentage on basis of annual compensation and interest, regarded as cash balance
plan
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
Pension funds typically have large amounts of money to invest and are the major investors in
listed and private companies.
Accepted Answers:
TRUE
1 point
Process of instituting policies to enable employees to get their accumulated pension plans with
ease after leaving organization is classified as portability
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
A pension plan is a retirement plan that requires an employer to make contributions to a pool
of funds set aside for a worker's future benefit.
Accepted Answers:
TRUE
1 point
A lump sum payment equal to _______________-times the July salary multiplied by the
remaining years of service in VRS
2.25
3.25
4.25
5.25
Yes, the answer is correct.
Score: 1
Feedback:
Voluntary retirement scheme can be applied to employees who have a minimum of 40 years
of age or who have completed a minimum of ten years of service. It is applicable to all
employees of the concern.
Accepted Answers:
2.25
1 point
Kind of pension plan in which employer's contribution is specified in employees retirement
savings funds is classified as ______________
Accepted Answers:
defined contribution pension plan
Schuler
Ulrich
8
Yes, the answer is correct.
Score: 1
Feedback:
Eight phases are Identify, Characterize, Define, Optimize, Measure, Automate, Verify, and
Validate
Accepted Answers:
8
1 point
The BPO stands for
financial
Yes, the answer is correct.
Score: 1
Feedback:
The four perspectives of a traditional balanced scorecard are Financial, Customer,
Internal Process, and Learning and Growth.
Accepted Answers:
marketing and advertising
1 point
Which one of the following is a ‘lag’ performance indicator?
1 point
Innovation is new technique or idea encompassing product/services, process, managerial styles
and even organizational structure
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
Innovation is carrying out of new combinations" that include "the introduction of new goods, new
methods of production, the opening of new markets etc.
Accepted Answers:
TRUE
1 point
Balanced Scorecards can be used in Not-for-Profit organisations
TRUE
FALSE
TRUE
FALSE
Yes, the answer is correct.
Score: 1
Feedback:
The Balanced Scorecard can be used to guide the design of performance reports and
dashboards. This ensures that the management reporting focuses on the
most important strategic issues and helps companies monitor the execution of their plan.
Accepted Answers:
TRUE
1 point
The _______ is the direction and scope of an organization over long term, matching its resources
to its changing environment and in particular its markets, customers or clines, so as to meet
stakeholder's expectation
Policy
Strategy
Vision
Mission
Yes, the answer is correct.
Score: 1
Feedback:
Strategy is a general plan to achieve one or more long-term or overall goals under conditions of
uncertainty.
Accepted Answers:
Strategy
1 point
Organisations sometimes use a_____________ system on their balanced scorecard to help
them prioritise their activities.
corporate strategy
traffic-light
performance indicators