Professional Documents
Culture Documents
Operational Plan
Operational Plan
In
Entrepreneurship
(Business Plan)
Submitted to:
Mrs. Elvira A. Flores
Subject Teacher
Submitted by:
Aninao, John Antoni L.
Urangga, Loven Mae
Lopez, Fernando Jose G.
Baclea-an, Kurt Jamer I.
Cotejar, Fatima P.
Cortezano, Jersy L.
Canosa, Jethro Lloyd
Guiuan, Jonathan
INTRODUCTION
(a) Name of the business
“Fluffy Treats”
The name "Fluffy Treats" provides a clear and concise description of what your
business offers, highlighting the fluffy texture of the marshmallow and the treat-like
nature of the pastillas. A name like "Fluffy Treats" is easy to remember, making it
more likely that customers will recall our brand and return for repeat purchases, and
the words "fluffy" and "treats" have positive connotations associated with them,
creating a pleasant and happy image in the minds of potential customers. We think
that "Fluffy Treats" is a unique business name that can help differentiate our brand
from competitors, making it stand out in a crowded marketplace. Lastly, the name
"Fluffy Treats" is versatile and could potentially allow for expansion into other
products beyond pastillas with marshmallow inside, while still maintaining brand
recognition.
7X3R+24C, Brgy. 68 Anibong, Tacloban City, Leyte, 6500, Leyte National High
Cotejar, Fatima P
Cortezano, Jersy L.
(d) Description of the Business
BUSINESS OBJECTIVES
High School.
• MISSION
Our mission is to provide high-quality and delicious pastillas that satisfy the sweet
cravings of our customers. We are committed to using only the best ingredients and
producing our products in a clean and safe environment. We aim to create a loyal
• VISION
Our vision is to be the preferred brand of pastillas among the students. We aspire
to expand our market share beyond the school and to become a household name in the
region. We aim to continuously innovate and improve our products to meet the
evolving needs and preferences of our customers while maintaining our commitment
Our estimated cost for a month is P5,730.00. Our capital money will be coming
from each of the members since we plan on contributing. Each member will
contribute P640.00 for our starting capital, totaling P5,760.00 with an extra of P30.00.
EXECUTIVE SUMMARY
(a) Objectives
BUSINESS OBJECTIVES
High School.
(b)Target Market
Our target market is students between the ages of 16-19 who are in the senior high
school strand of HUMSS and GAS in your school. These are likely to be our primary
customers as they are in the same school where we are selling your pastimallows,
making them easy to reach and potentially more likely to be interested in buying from
us.
We are selling pastimallows (pastillas with marshmallow inside) that comes with
service, ensuring high-quality products, and creating a positive and enjoyable buying
experience for our customers. We will need to come up with effective marketing
competitors, including the school canteen and other student-run businesses. This
As students starting a business for the first time, we will develop a solid marketing
and sales strategy to help us reach your target customers and compete against other
businesses in our school. Since we’re competing with other students selling pastillas,
it's important to differentiate our product from the rest. By adding marshmallows
inside your pastillas, we are already offering a unique and innovative product that
stands out from the competition. We will also use social media platforms like
Facebook and Instagram to promote our product and reach a wider audience. Create
social media accounts for your business, post pictures and videos of your
School canteen:
offering a variety of food and snack options. They also have a convenient
Weaknesses: The school canteen may not offer a unique or specialized product
like our pastimallows. They may also have higher prices due to overhead
costs.
Strengths: Other student sellers may have a unique selling proposition that sets
them apart from us, such as offering a different flavor or packaging. They may
consistent branding as our business. They may also have less experience or
_______________________________________________________________
pastimallows, which can set us apart from other student sellers and the school
Threats: Other student sellers may start selling a similar product or offer a
more attractive promotion that could draw customers away from our business.
The school canteen may lower their prices or offer a similar product to
In our business, we will not hire any employees to help us operate it. Instead, each
of the members of the group will help with the operation up until selling. Members
will be assigned to different tasks such as buying the raw materials, making the
We will establish specific goals and objectives that align with our business plan
that is measurable, achievable, and relevant to our business. We will assign tasks and
identified in the plan. This will help us ensure that everyone is clear on their role and
knows what is expected of them. We will create a timeline for the implementation of
the plan, with specific milestones and deadlines for each task or activity while
tracking our progress against the timeline and adjusting our plan as necessary to stay
ENVIRONMENTAL ANALYSIS
As we embark on the journey of starting our business, Fluffy Treats, it is important for
us to conduct an environmental analysis to understand the various factors that may impact
our business. Fluffy Treats is a student-led business that aims to sell pastimallows, a
unique product that combines the flavors of pastillas and marshmallows. Our target
customers are our fellow schoolmates who are in the age range of 16-19 and are enrolled
in senior high school, specifically in the Humss and Gas strands. As we enter the market,
we will face competition from the school canteen and other students who are also starting
their businesses, particularly those planning to sell pastillas. To ensure the success of our
business, it is crucial for us to analyze the external and internal factors that can impact our
business operations. This analysis will include examining the political, economic, social,
technological, environmental, and legal factors that can affect our business. By
conducting this analysis, we can develop strategies to mitigate potential risks and
Political Factors:
As students running a business within the school, there may be some political
factors that we may encounter. One of these factors could be the school's policies
and regulations regarding student-run businesses. The school may have specific
rules and guidelines that we need to follow in order to operate our business within
the school premises. We may also need to obtain permission from school
authorities and seek their approval for our business operations. To solve these
guidance from our school authorities and get their approval before starting our
business operations.
Economic Factors:
There are several economic factors that may affect our business, such as
Inflation may affect the prices of our ingredients and materials, which could
increase our production costs and reduce our profit margins. Changes in consumer
demand may also affect our sales, as our target customers may prefer other
For instance, we can carefully monitor our production costs and adjust our prices
accordingly to maintain our profit margins despite inflation. We can also conduct
market research to understand our customers' preferences and adjust our product
to ensure a steady supply and minimize the risk of shortages. For example, we can
look for local suppliers or consider bulk purchasing to lower our costs and
Social Factors:
The target market of Fluffy Treats are students between the ages of 16-19 who
are studying in the strand of HUMSS and GAS. The social factors that may
Lifestyle and buying habits: The target market of Fluffy Treats are
students who are busy with their studies and other school activities.
Therefore, they may not have much time to prepare snacks or meals, and
may rely on convenience stores or school canteens for their food needs.
However, they may also be interested in trying new and unique food
who are likely from the same school, they may share similar cultural
Health and wellness concerns: In recent years, there has been a growing
engage with our customers. Social media can be a powerful tool for
Technological Factors:
that could potentially impact the success of the business. One technological factor
equipment for food production and point-of-sale systems. This could impact the
efficiency of our production and sales processes. To solve this issue, we can
explore different options, such as borrowing equipment that the members may
online presence and sensitive information. To mitigate this risk, we can implement
strong password policies, use anti-virus software, and ensure that all devices are
regularly updated with the latest security patches. We can also limit access to
sensitive information and regularly back up our data to prevent data loss.
Environmental Factors:
As students starting a business for the first time, there may be several
this by establishing a good relationship with our suppliers and ensuring that we
Another factor is the weather conditions that could affect our production
process. Extreme temperatures and humidity could affect the quality of our
products, and we need to take measures to maintain the right conditions in our
production area. We could open the windows and doors to allow fresh air to
circulate or we can use fans to circulate the air and create a cooling breeze. This
can help to lower the temperature and humidity level in your workspace. This can
business. We must ensure that we dispose of our waste products properly to avoid
minimize waste.
Lastly, we should also consider the potential impact of our business on the
Legal Factors:
While it may seem like the legal requirements for starting a business within a
school are minimal, there are still some legal factors that need to be considered.
Firstly, we should check with our school's administration if there are any rules or
regulations that prohibit students from starting a business within the school
premises. It is also important for us to verify if there are any school policies that
regulate the sale of food products, especially since our product is consumable.
Additionally, we may need to consider the local health and safety regulations
when it comes to producing and selling food products. Even if our product is only
intended for sale within our school, it is important to ensure that it is safe for
consumption and that we are adhering to any relevant food safety regulations. If
BUSINESS DESCRIPTION
Product Description
Our product, the Pastillas with Marshmallow Inside also called as
Pastimallows. Were our customers can indulge in the soft and creamy goodness of
our classic pastillas, now with a delightful twist of marshmallow hidden within.
Our pastillas comes in four delicious flavors - the classic original, the earthy and
nutty ube, the fragrant and refreshing pandan, and the rich and decadent chocolate.
Where our customers will sure to find a flavor that will satisfy their sweet tooth.
Our Pastillas with Marshmallow Inside also offers the option of customizable
toppings! Drizzle some rich and velvety chocolate syrup on top or sprinkle some
colorful and crunchy sprinkles to add that extra crunch. Each bite of our Pastillas
with Marshmallow Inside is a unique and indulgent experience, perfect for those
looking for a new and exciting twist on the classic Filipino treat.
BUSINESS OBJECTIVES
High School.
• MISSION
Our mission is to provide high-quality and delicious pastillas that satisfy the sweet
cravings of our customers. We are committed to using only the best ingredients and
producing our products in a clean and safe environment. We aim to create a loyal
• VISION
Our vision is to be the preferred brand of pastillas among the students. We aspire
to expand our market share beyond the school and to become a household name in the
region. We aim to continuously innovate and improve our products to meet the
evolving needs and preferences of our customers while maintaining our commitment
PRODUCTION PLAN
necessary raw materials such as milk, sugar, and marshmallows from suppliers.
We will then need to mix and cook the ingredients according to a standardized
recipe, allowing the pastimallows to cool and set before packaging them in clear
plastic bags with branding and labeling. Finally, the pastimallows should be ready
for selling to our customers. And on each of the processes, we will assign
Production Capacity: Our daily production capacity for pastimallows will be 100
units, and our monthly production capacity will be 2,000 units. This means that
we can aim to produce 100 pastimallows every day during school hours and aim
we can ensure that we are meeting the demand of our customers while also being
that we have the necessary materials and finished goods on hand to meet customer
demand while also minimizing excess inventory and associated costs. We will
determine the appropriate amount of raw materials needed to meet our production
targets and track inventory levels to order additional raw materials as needed.
Additionally, we will also keep track of the finished product inventory to ensure
standards, we will set quality standards for the product and conduct quality tests
on raw materials and finished products. We will also implement process controls
will help us identify and correct any defects or issues that could impact product
ORGANIZATIONAL PLAN
selling pastimallows, a unique twist on the classic pastillas. Our business will
operate within our school premises and cater to our fellow schoolmates in the
Humss and Gas strands of senior high school. As students, we aim to provide
quality and affordable pastimallows to our customers, while also gaining valuable
entrepreneurial experience.
Management Team: Fluffy Treats is led by a team of nine students who are
responsible for the day-to-day operations of the business. The management team
Finance Manager, and five other members who assist in various aspects of the
business. The General Manager oversees the overall operations of the business
and ensures that all departments are working together efficiently to achieve the
The Production Manager is in charge of the production process, ensuring that the
products are of high quality and are produced in a timely manner. The Finance
accounting, and financial reporting. In addition to these core roles, the other team
members have specific tasks assigned to them such as customer service, inventory
management, and quality control. All team members are responsible for ensuring
that the business runs smoothly and that customers are satisfied.
students who work together to ensure that the business runs smoothly. The
members who support the core functions of the business. The General Manager
oversees the entire business, ensuring that all departments are working together to
ensuring that the products are of high quality and are produced in a timely
manner. The Finance Manager handles the financial aspects of the business, such
the other team members have specific tasks assigned to them, such as customer
service, inventory management, and quality control. The team works closely
together to ensure that the business operates efficiently, and each member is
responsible for their specific duties. The organizational structure of Fluffy Treats
is designed to ensure that each member of the team has a clearly defined role and
that all aspects of the business are covered. With a clear structure in place, the
team is able to work efficiently and effectively to achieve the company's goals.
board of directors.
Staffing Plan: The business will operate with a team of nine members, with each
member having a specific role in the production and operation of the business.
The staffing plan includes the team leader, production manager, marketing
manager, finance manager, quality control manager, inventory manager, and three
production staff
business will produce 100 pastimallows per day and 2,000 per month, with each
member assigned to specific tasks such as mixing the ingredients, shaping the
pastimallows, and packaging them for sale. Inventory management will be crucial
to ensure that there is enough supply to meet demand, and quality control will be
Legal and Regulatory Requirements: Fluffy Treats will comply with all legal
necessary permits and licenses, adhering to safety standards, and following school
Risk Management Plan: The business will have a risk management plan in place
aware of the plan and are trained to respond appropriately to any unexpected
OPERATIONAL PLAN
(FIRST PHASE)
DEVELOPMENT PHASE
At this time, our business has decided not to offer any membership programs. We believe
that our products and services are accessible to all of our customers without requiring a
membership or subscription. This will allow to provide our customers with the flexibility to
purchase our product or experience our services on a one-time business, without any long-
term commitment.
PACKAGING
RAW MATERIAL SUPPLIERS MANUFACTURING PROCESS
*Putting the products on a
*Purchasing all the raw *Mixing and incorporating all
packaging sheet or
materials needed ingredients to create pastillas
wrappper
CUSTOMERS RETAILERS
DISTRIBUTION
*Customers will now buy *Our product won't have
or purchase our prepared any retailers since we are *Store the finished product
products the one who will sell on a clean container
We will perform a thorough inspection of all the raw materials that we have
We will conduct a regular inspection during the production stage to ensure safety
and quality.
(SECOND PHASE)
MANUFACTURING PHASE
Opening
Inventory Management
This is where the raw materials will be incorporated with each other,
We will clean and sanitize all the equipment used in the production
process
Closing
This is where we will prepare all the things for the next production
(b) Location
Our business will take place at Leyte National High School Annex Campus located
Mixing Bowls
Whisk
Cooking Pan/Saucepan
Knife
Scale
(d) Assets
Refrigerator
Stove
Butane
Since our business will take place inside a school campus, we will follow the
rules and regulations of the school, such as the time of when we are allowed to
Powdered Milk
White Sugar
Flavorings (Vanilla)
Marshmallow
(g) Production
Our estimated duration for our product production is about half a day. In this process
we estimated that we will make about 70 pieces of pastillas. In this duration, it will
include the production and packaging. The time of our production will still depend on
(h)Inventory
For our inventory we will estimate the need products or raw materials to use for our
production. We will analyze in each of our production process on what is really the
(i) Feasibility
Before we will conduct or implement our business plan we will conduct first a pre-
(j) Cost
The expenses of our business will include the raw materials, the packaging materials,
MARKETING PLAN
One of our ideas to market our product is to use social media platforms like
Facebook or Instagram to showcase our tortillas and attract potential customers. Since
most of our friends on the said platforms are the students at LNHS Annex Campus,
which is our target market, it is sure that the word will spread around. Another idea is
creating attractive packaging that is visually appealing and stands out from other
(b)Marketing Goals
Our marketing goals include setting a goal to increase our sales and generate more
revenue from selling pastillas. We also want to build brand recognition and increase
awareness of our pastillas among students and staff at our school also want to build
brand recognition and increase awareness of our pastillas among students and staff at
Fluffy Treats is a student-run business that offers a unique twist on the classic
pastillas and marshmallows that is sure to satisfy anyone's sweet tooth. As students,
we wanted to create a business that would cater to our fellow schoolmates and provide
a tasty and affordable snack option during breaks or after classes. We are committed
to providing high-quality products made with only the finest ingredients and prepared
with love and care. Our goal is to become the go-to snack option for students at our
school and to expand our reach to a larger customer base in the future.
is essential for us to conduct thorough market research to understand the target market
and competition. Our target market is our schoolmates, specifically students aged 16–
19 who are enrolled in the senior high school in the strands of HUMSS and GAS
students who are interested in sweet treats and snacks. The estimated age of the
them.
Buying behavior: Our research indicates that students in our school often
purchase snacks during their break times or after school hours. These students
typically look for affordable, convenient, and tasty snack options that can
satisfy their cravings. We believe that our product, pastimallows, will appeal to
this audience due to its unique flavor and combination of pastillas and
marshmallows.
Competition: While there are other snack options available in our school, our
fellow students and the school cafeteria. However, none of these products are
similar to our pastimallows. We believe that our unique product will give us an
Unique Selling Proposition: Our unique selling proposition is that our product,
pastimallows, combines two well-loved snacks into one delicious treat. Our
product is also freshly made and has a homemade quality that we believe will
ingredients, packaging, and labor for each day and see if the total sale for
a day is bigger that the total cost for the production in a day.
RAW MATERIALS
(UBE, PANDAN,
CHOCOLATE, and
MILK)
Out total costs for a day is P525.00 and since our pastimallows costs
P5.00 each and were selling 100 pcs. of pastimallows a day, our total sale
for a day is P500.00. Our total sale for the day doesn’t much with our
total costs for a day so we are thinking of selling the pastillas for P6.00.
Totaling of P600.00 of total sale for a day, much bigger now against our
total costs.
School canteen:
offering a variety of food and snack options. They also have a convenient
Weaknesses: The school canteen may not offer a unique or specialized product
like our pastimallows. They may also have higher prices due to overhead
costs.
them apart from us, such as offering a different flavor or packaging. They may
Weaknesses: Other student sellers may not have the same quality control or
consistent branding as our business. They may also have less experience or
_______________________________________________________________
pastimallows, which can set us apart from other student sellers and the school
Threats: Other student sellers may start selling a similar product or offer a
more attractive promotion that could draw customers away from our business.
The school canteen may lower their prices or offer a similar product to
The success of our business can be measured by the level of satisfaction our
customers have with our product and service. We can gather feedback from our
understand their opinions about our pastimallows. We can also monitor online
reviews and comments from the social media posts we have posted about our business
to identify areas for improvement or praise. We will maintain high levels of customer
satisfaction will not only lead to repeat business but also positive word-of-mouth
marketing, which can help us attract new customers and gain a competitive edge over
Education level: Senior High School students in the strand of HUMSS and GAS
Lifestyle: They are busy with schoolwork and extracurricular activities, so they
may appreciate a convenient snack option that they can eat on-the-go. They may
also be interested in unique and trendy food products that are different from what
Interests: They may be interested in trying new and innovative food products,
Purchase behavior: They may be price-sensitive and have limited budgets, but
they may also be willing to spend on products that they perceive as high-quality or
Needs and wants: They may want a tasty and satisfying snack option that is also
affordable and convenient. They may also want to support fellow students who are
starting a business.
Pain points: They may be frustrated with the limited food options available at the
school canteen and may be looking for more variety and choices. They may also
be concerned about the price and quality of food products available to them.
media platforms, like Facebook or Instagram, where they can easily access
information about Fluffy Treats and see pictures of the products. They may also
prefer in-person interactions, such as sampling the product or speaking with the
FINANCIAL PLAN
business environment to ensure its success. Our business will operate within the
school environment, and we will be selling our product, pastimallows, to our fellow
our business objectives and ensure that we remain competitive in the market.
the business faces competition from the school canteen and other students who
consider the pricing strategy and quality of the products to remain competitive
Second, the business is run by nine students who have no prior experience in
crucial to provide adequate training and education to the team to ensure they
have the skills and knowledge needed to run the business successful
Third, the business operates within legal and regulatory requirements. While it
may seem that the business does not require permits and requirements since it
Fourth, the business operates with limited resources. The team estimates that
they can produce 100 pastimallows per day and 2,000 per month. It is
equipment, and ensure that they are used efficiently to minimize waste and
maximize profits.
activity. This means that the business may not operate during school holidays
plan and budget accordingly to ensure that the business can maximize its
Confirming our business vision and objectives, we, as the team behind Fluffy
Treats, are committed to introducing and promoting our brand of pastimallows to the
students of Leyte National High School. Our main objective is to maintain a high
level of product quality and customer satisfaction while providing affordable and
delicious pastimallows to our fellow students. Our mission is to satisfy the sweet
with only the best ingredients in a clean and safe environment. We aim to create a
become the preferred brand of pastimallows among the students of Leyte National
High School and to expand our market share beyond the school to become a
To achieve our business objectives and fulfill our mission and vision, we need
meet our customers' expectations. Each member of our team will be assigned
produce our pastillas. We must ensure that we source these materials from
to facilitate the production process. We must ensure that these machines are
Fourthly, we need a physical location to conduct our business. Since our target
market is the students of Leyte National High School, we plan to sell our
Lastly, we need financial resources to cover our startup costs such as raw
Below are the following amounts needed daily for the production process of the
Fluffy Treat’s product. For the materials and equipment that will be used in making
the pastillas, we will not include their costs since we plan on letting the members
bring the materials that they have in their home that can be used in making the
pastillas.
RAW MATERIALS
(UBE, PANDAN,
CHOCOLATE, and
MILK)
APPENDIX
I. Market Analysis
Demographic: Our target market are senior high school students aged 16-19 who
are also starting a business, especially those who are planning to sell pastillas.
SWOT Analysis:
(STRENGTHS)
Our strengths include
being a unique
product in the market
and our low overhead
costs.
(THREATS) (WEAKNESSES)
threats include the Our weaknesses
competition and
S.W.O.T include being a new
potential regulatory business with no
and legal issues.
ANALYSIS established brand
name yet.
(OPPORTUNITIES)
Opportunities include
the high demand for
snack foods among
students
Product: We are selling a product called "Pastimallows", which are pastillas with
marshmallows inside.
Price: Our pricing strategy is based on a cost-plus approach, which considers the cost
business and ensuring that all departments are working together efficiently.
Other Team Members: Have specific tasks assigned to them, such as customer
Assessing the business environment, confirming the business vision and objectives,
identifying the type of resources needed to achieve the objectives, quantifying the amount
of resources, calculating the total cost of each type of resource, summarizing the costs to
create a budget, and identifying any risks and issues with the budget set.
V. Legal Factors
Regulations and permits may be required for food businesses, even if they are run by
students within a school. We need to ensure that we comply with all relevant regulations
Conducting a pricing analysis to determine the optimal price for our products,
Possible risks and issues include regulatory and legal compliance, competition, supply
chain disruptions, and potential financial issues. We need to have contingency plans in