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Governor's Study Group On Efficiency in State Government
Governor's Study Group On Efficiency in State Government
November 8, 2023
$52,000 $52,393
$50,312
$49,500
$49,197
$47,440
$47,000
$45,184
$44,500
$44,530
$43,081 $43,884
$42,000 $42,747
2013 2014 2015 2016 2017 2018 2019 2020 2021
Even while average salaries have been increasing, with fewer employees on the payroll, workloads
for remaining employees have increased. As a result, state agencies have experienced higher
overall turnover. The turnover rate (total separations excluding part-time, temporary and
unclassified exempt employees) in 2021 was 15.2%, its highest point in nearly two decades.
Turnover Rate
15.2%
15.0%
13.0% 12.9%
12.1% 11.4%
11.0%
9.0%
7.0%
7.4%
5.0%
2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021
Nationwide, an increased number of employees are leaving the workforce as a whole, and, while
the number of open positions continues to grow, the number of candidates seeking to fill those
positions continues to decrease. In addition, those seeking employment have evolving preferences
and expectations when it comes to compensation, benefits, and opportunity for development and
advancement. While private-sector employers maintain the ability to shift focus quickly, such as
increasing compensation levels during times of high inflation or streamlining the hiring process
when new hires are in high demand, it can be more difficult for public-sector employers to adapt
as efficiently.
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Historically, public-sector positions have offered the sought-after advantages of job security,
stability, generous benefits and defined pensions which translated to long-term employment with
a single employer for many. However, today, in addition to job flexibility, many individuals
seeking employment are more interested in a sense of purpose and the potential for development
and advancement.
Traditional methods of recruiting and retaining productive employees may no longer be successful,
and new, innovative strategies may be necessary to attract candidates capable of being hired for
many hard-to-fill positions. While this is an issue that is affecting public-sector hiring nationwide,
the committee looked at current obstacles facing Alabama agencies related to recruitment, hiring
and retention and endeavored to formulate creative and innovative ways to address these
challenges.
The Efficiency Study Group makes the following recommendations to improve the way the State
recruits, retains, compensates, and supervises state employees:
A. Independent, comprehensive review of state employment policies
There should be a comprehensive review of the State of Alabama’s current policies and procedures
governing state employment. This review should be periodic and identify steps that can be taken
to incorporate a modernized approach to recruiting, retaining, compensating, and supervising
qualified candidates for state employment. An independent outside firm should be hired to conduct
a wide range of consulting services to include analysis and evaluation of the following:
▪ Current structure and governance of the state merit system;
▪ Existing recruitment and retention efforts;
▪ Current application, onboarding, and hiring processes;
▪ Existing compensation and benefits to determine overall competitiveness;
▪ Existing practices when it comes to supervising state employees and how they compare to
other states and public entities; and
▪ Best practices used in other States.
B. State-employee recruitment media campaign
The State could engage in a statewide media campaign highlighting state employment. While
job fairs and visiting schools and colleges can be effective, a state-wide media effort would reach
a wider scope of interested individuals. The variety of state jobs, as well as emphasizing available
employee benefits, might generate more applicants and a wider applicant pool for state agencies.
C. Compensation and benefits
1. Offer paid parental leave.
The State should offer parental leave to employees that includes paid, guaranteed time off in
connection with the birth or adoption of a child. This is offered by many private employers, other
states, and the federal government and could make state government more competitive and
attractive to younger prospective employees seeking to start a family.
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2. Allow three- or four-step pay increases.
Agencies could be allowed to grant a three- or four-step pay increase for employees who are
promoted to a higher job classification. (Each step amounts to a 2.5% pay increase.) Such a
change could incentivize current employees to accept higher levels of responsibility, allowing
the State to make greater use of these employees’ expertise and institutional knowledge.
3. Increase accrual of sick leave.
Currently, state employees accrue four hours and twenty minutes of sick leave every pay period.
This could be increased to six hours a pay period.
4. Pay time-and-a-half for overtime work.
State agencies could be allowed the flexibility to pay all FLSA non-exempt employees time-and-
a-half. This change would allow agencies to pay other FLSA non-exempt employees overtime
rather than requiring them to accept compensatory time. Currently, agencies must receive State
Personnel Board approval on a classification-by-classification basis to pay overtime. Unlike other
state employees, law enforcement officers currently may receive paid overtime for the first 8 hours
of overtime each week. This recommendation would provide that same benefit to all FLSA non-
exempt employees.
5. Offer tuition reimbursement.
State agencies could be allowed to reimburse the cost of tuition and books for employees
attending school if the class or degree would serve a public purpose and be a benefit to the
agency. Currently, the State can only provide payments for tuition if the student/employee is not
receiving course credit. If an employee had his or her tuition paid for by the State, the employee
should be required to work for the State for a certain amount of time or be required to pay the
tuition back.
6. Front load annual leave.
The State could front-load annual leave. This would be particularly beneficial for new
employees. In the private sector, many employees provide two weeks of leave upon starting
employment. In the state system, employees with less than five years of state service accrue four
hours and twenty minutes of annual leave per pay period. This amount increases based on years
of service with the State. Some states and local entities advance this leave, with the employee
agreeing to pay back the leave if leaving state service without the leave being recouped. As the
leave is accrued, it will be offset to the amount advanced.
7. Subsidize active and dependent insurance coverage.
The State could pay all or part of active and dependent insurance coverage. In the past, the State
Port Authority paid all dependent care insurance coverage for its employees. Currently, the Port
Authority covers a partial amount of the dependent care premium that would otherwise be
covered by the employee based on the employee’s salary. Some non-state agencies that
participate in the State’s retirement system cover all insurance costs for their employees, and
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some private sector employers have this option. This could be a tiered benefit based on pay scale.
8. Reinstitute biweekly pay periods.
The State payroll system could return to biweekly payments, which would be consistent with most
other states. Currently, the State uses semi-monthly pay periods. Semi-monthly pay periods do not
present a problem for FLSA exempt employees. However, a semi-monthly pay period is very
difficult to administer when it involves the accumulation of overtime compensation for FLSA non-
exempt employees.
With a semi-monthly pay period, the standard FLSA workweek often crosses two pay periods and,
on occasion, three pay periods, requiring overtime in the last split workweek to be delayed until
the following payday. Some pay periods cover from 72 to 96 hours during a semi-monthly period.
The fluctuation of hours in each pay period also requires the employees’ hourly rate to fluctuate
each pay period, resulting in a concept referred to as "bank and borrow." However, the overtime
paid to employees is standardized for every pay period. These concepts are often confusing and
frustrating to employees and less efficient to agencies using non-standard work schedules such as
the Department of Corrections, the Alabama Law Enforcement Agency, the Department of Mental
Health, and the Department of Youth Services.
While every 11 years, a 27th pay period is inevitable, legislation can move the pay period into the
next fiscal year, which has been accomplished in the past when employees were paid biweekly.
This recommendation would require legislation.
D. Retirement benefits
1. Return to Tier I retirement for all employees.
The State could allow all employees to be eligible for Tier 1 retirement. Currently, only people
employed by the State prior to January 1, 2013, are eligible for Tier 1 retirement. Under Tier I,
members are eligible for full retirement after 10 years of state service and reaching the age of 60
or after 25 years of state service, regardless of age. Under Tier II, members are eligible for full
retirement after 10 years of state service and reaching the age of 62.
The State is losing employees to local governments and non-state entities that are eligible to
participate in the state’s retirement system with the option of Tier I retirement. Some local
governments that participate in Tier I are paying the extra 2.5% into retirement for its employees
(employees pay 5.0% rather than 7.5%). Making Tier I retirement available for all employees
could make state employment more attractive and may reduce the number of state employees
leaving state service for entities that offer Tier I retirement.
2. Establish a five-year vesting period for Tier II employees.
If returning to Tier I retirement for all employees is not an option, the State could offer a five-
year vesting period for Tier II employees. Many employees do not foresee working anywhere
for 10 years, so the appeal of retirement is not nearly what it used to be.
3. Provide an employer match for deferred compensation plans for Tier II employees.
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If returning to Tier I retirement cannot be accomplished, the State could offer an employment
match deferred compensation program for Tier II employees, such as through a 401(a) plan
(similar to a 401(k) plan, but for government and nonprofit employees). Many private companies
offer an employer match for a deferred compensation plan or IRA. The State previously provided
a 401(a) match for employees based upon the State's 457 Deferred Compensation Plan.
4. Allow “phased” retirement.
The State could offer a phased retirement program that would allow retiring employees to work
on a part-time basis for a limited period of time. The retiring employee would be able to work
part-time while receiving pay and retirement benefits. The employee would also be able to
receive additional service credit towards full retirement. The federal government has a similar
program called “Phased Retirement.” In this status, the retiring employee works on a part-time
basis for a limited period of time.
III. Consolidation and Elimination Subcommittee
The Study Group identified numerous inefficiencies in the way state government currently
operates, from duplication of certain services to the continuation of outdated processes. These
inefficiencies can be both costly and time consuming. Additionally, as the needs of the People of
Alabama and state government change, some state boards, agencies, and commissions may
become obsolete, in which case they should be eliminated, or perform duplicating functions, in
which case they should be consolidated. The State may also be regulating certain fields or
professions where no public benefit is gained from state regulation. The benefits to consolidating
and eliminating some of the State’s executive-branch entities include reducing the size of state
government, potentially saving taxpayer funds, increasing efficiency and accountability, and
reducing unnecessary red tape and regulatory restrictions on citizens and industries. The Study
Group identified numerous opportunities for consolidation and elimination that could benefit the
public.
A related concept is that of accountability. In our system, accountability occurs when government
works for officials who are elected by the People. This kind of accountability naturally leads to
efficiency because of the incentives elected leaders face to be responsive to the public. For this
reason, proper measures must also be in place to ensure that state executive-branch entities are
sufficiently accountable to the People through elected officials.
The Efficiency Study Group makes the following recommendations to address efficiency and
accountability in state government:
A. Proposals primarily to enhance efficiency
1. Eliminate state executive-branch entities whose missions are obsolete.
State executive-branch entities whose mission or purpose are obsolete or no longer consistent with
the needs of the public should be eliminated. Additionally, the public may be better served with
the deregulation of certain industries, in which case those boards should be eliminated. When
determining which executive-branch entities should be eliminated, factors that should be
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considered include whether the benefit to the public, rather than licensees, outweighs the costs to
the public and the State and whether another entity is already performing a similar task and could
efficiently take on the roles of the eliminated entity.
2. Consolidate certain health and human services into the Department of Human
Resources.
a. Transfer the duties of the Department of Child Abuse and Neglect Prevention to the
Department of Human Resources.
The Alabama Department of Child Abuse and Neglect Prevention promotes the prevention of the
maltreatment of children while the Alabama Department of Human Resources (DHR) investigates,
reports, and appropriately ensures the safety of children. DHR already provides the capabilities to
disseminate information and resources as displayed in the Child Care Quality Enhancement
Training. Since the Department of Child Abuse and Neglect Prevention provides grants to
programs who educate against child abuse and neglect, DHR can continue this effort as this
department already applies and monitors grants for protective services projects. Transferring the
duties of the Department of Child Abuse and Neglect to DHR could allow the State to continue to
prevent the maltreatment of children while saving resources and reducing costs.
b. Transfer the duties of the Department of Senior Services to the Department of Human
Resources.
The Alabama Department of Senior Services administers programs for seniors, individuals with
disabilities, and caregivers. It is recommended that the duties and responsibilities of the Alabama
Department of Senior Services be transferred to the Alabama Department of Human Resources
(DHR). Merging these agencies could save the state administrative costs as both administer related
programs such as abuse prevention, nutrition, and disability-related programs. DHR has the
capabilities to manage programs funded by federal sources. Both of these agencies have the
majority of their budget sourced by federal funding for federal-related programs such as
Supplemental Nutrition Assistance Program (SNAP), Medicaid Waiver Services, elderly programs
related to the Older Americans Act, and individuals with disabilities assistance programs.
3. Merge the Historic Blakeley Authority, the Alabama Historic Ironworks Commission,
and the St. Stephens Historical Park into the Department of Conservation and Natural
Resources (DCNR).
The Department of Conservation and Natural Resources currently supervises and protects many
state parks located throughout Alabama. The purpose of the Historic Blakeley Authority is to
establish, preserve, and maintain as a state historic park roughly 3,800 acres in Baldwin County.
The purpose of the Alabama Historic Ironworks Commission is to preserve, restore, maintain and
promote as state parks, the land and relics of the Tannehill and Brierfield Furnaces. The St.
Stephens Historical Park is designated to preserve the history of Alabama by maintaining the
remains of the original town of St. Stephens and the Territorial Capital of Alabama. Each of these
missions align with the mission of DCNR, and efficiencies could be realized by such a merger.
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4. Require electronic forms of payments to minimize fraud and costs
a. Require all payments of $1,000.00 or greater issued to any entity (other than
individuals) in the STAARS system, be made electronically, via ACH.
b. Require any respondent to a state-issued solicitation, or request for proposal (RFP),
to agree to accept payments by ACH and include in all state contracts.
Payment fraud is becoming ever more prevalent across the U.S. and a serious threat for all
organizations. According to the 2023 Association for Financial Professionals Payments Fraud and
Control Report (the nation’s industry report that measures this data), 63% of the payments fraud
activity is done through checks as compared to just 30% through Automated Clearing House
(ACH) transactions. Electronic payment methods not only decrease the amount of potential fraud
organizations may experience but also greatly increase payment efficiency and cost savings for all
those involved. For these same reasons, the Social Security Administration began requiring
recipients to receive benefits electronically in 1999.
Many state agencies continue to use antiquated methods of issuing payments to vendors, other
state agencies and citizens when more efficient and safer options have been available since the
implementation of the STAARs system almost a decade ago. The State printed, issued, and mailed
1,275,000 paper warrants in FY22. There is currently no requirement to use a particular method of
payment.
In summer 2022, one agency experienced attempted check washing fraud of $635,677 of state
funds. From the time the checks were written to their arrival at their final destination in another
city, they were handled by numerous individuals – thus providing many opportunities for theft. If
the agency had initiated these payments electronically from one bank account directly to another,
the opportunity for fraud would have been greatly diminished, virtually nonexistent.
5. Reform state workforce structure and consolidate workforce boards.
The federal Workforce Innovation and Opportunity Act (WIOA) is the primary federal law that
supports state workforce development activities, and it does so through the allocation to states of
federal funds. Program year 2021 is the most recent comprehensive data set with information on
each of the four titles. For program year 2021, Alabama received federal funds of $12.16 million
for adult programs, $15.76 million for dislocated workers, and $12.51 million for the youth
program, for a combined total of $40.4 million. For $40.4 million, only 4,191 individuals
completed training and only 2,902 individuals received a credential at an average cost of $14,000
per credential earned.
a. Reduce overhead and administration costs by reducing the number of state career
centers.
Administration costs represented 57.6% of Alabama’s WIOWA allocation for 2021, which
suggests that too much of Alabama’s WIOA funding is being used to support administration and
overhead costs. Since 2018, Alabama’s Title I WIOA programs have suffered a budget decrease
of approximate 38%. Career center staff in each region have only been reduced between 5% and
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15%. A plan should be developed to reduce staff levels and leases to a level that is commensurate
with the cuts Alabama’s WIOWA programs have recently sustained. For example, there may not
be enough foot traffic in the brick-and-mortar career centers to justify the investment in
commercial real estate leases and supporting staff. It is recommended that Alabama move to more
of a “one-stop shop” concept with a collection of services using larger physical assets of partner
agencies, such as community colleges or DHR offices, using modern technology and ways of
serving the public. This concept would more efficiently use funds and better serve the intended
audience.
b. Combine the State Workforce Development Board and the Alabama Workforce
Council.
Currently, there are two separate workforce development entities – the State Workforce
Development Board, which oversees WIOA funding, and the Alabama Workforce Council, which
is charged with setting workforce development policy. Merging the two entities would ensure that
employer-driven policies properly align with funding initiatives. Moreover, the merged Alabama
Workforce Development Board could be given a mandate to improve performance through
increased performance targets; increased levels of funds dedicated to training; greater transparency
and efficiency in Career Center budgets; integration of technology and a common intake process
for the Career Centers; collection of WIOA core and partner programs at one stop centers; and an
integrated marketing plan. The local WIOA boards receive the federal funding and the Regional
Workforce Councils have very little in the way of resources. The seven local WIOA boards and
the seven Regional Workforce Councils could also be merged to support this structure.
c. Create a single state workforce agency to manage Title I and Title III WIOA
programs.
Alabama is one of only five states that has two state workforce agencies managing WIOA Title I
and III. In Alabama, the Alabama Department of Commerce manages Title I and the Alabama
Department of Labor manages Title III. Moving to a single state workforce agency would ensure
that Alabama’s Title I and Title III WIOA programs are managed by the same agency. It would
also ensure that uses of these funds are better aligned in a single state workforce development
strategy. Alabama law (section 25-2-26) designates ADOL as the fiscal agent and grants
manager for Wagner-Peyser and the Unemployment Compensation Trust Fund. Moving Title I
and Title III WIOA programs to one state workforce agency would require legislation.
6. Transfer the Drycleaning Trust Fund to the Alabama Department of Environmental
Management.
The Alabama Drycleaning Trust Fund is a self-insurance program for the benefit of participating
businesses to remediate past contamination caused by drycleaning contaminants. The Alabama
Department of Environmental Management (ADEM) functions as the State’s environmental
regulatory agency. ADEM currently provides technical assistance to the Trust Fund.
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B. Proposals primarily to enhance accountability
1. Require all executive-branch agencies to seek traditional legislative appropriations.
For many occupational licensing and regulatory boards, current law includes a standing
appropriation to the board of any revenues generated from license fees and, significantly, the
collection of civil penalties. This arguably creates an incentive for the boards to seek as many
penalties as possible. To increase accountability, and reduce incentives to over-penalize licensees,
occupational licensing and regulatory boards could be required to go before the Legislature
annually to seek traditional appropriations.
2. Clarify lines of authority and oversight within the executive branch.
Over the years, numerous state agencies in the executive branch have been established without
making clear the proper lines of authority and oversight to elected officials. In many cases, this
has been done to provide input from subject-matter experts and leaders from industries and the
private sector—for example, by giving appointed boards certain oversight powers or by giving
private interests a role in selecting appointees to these boards. This input is valuable and benefits
state government, but it sometimes operates to reduce accountability to leaders elected directly by
the People. The Legislature could explore ways to clarify agency accountability to the elected
leadership of the executive branch while retaining the valuable input and guidance that comes from
involving private-sector leaders in running state government.
3. Establish a state agency to perform the administrative functions of certain occupational
licensing and regulatory boards.
The Governor’s Study Group on Efficiency in State Government identified various ways to
increase the accountability and efficiency of the State’s occupational licensing and regulatory
boards. The Study Group determined that making changes to the organization of these boards
should be a priority. The Study Group reviewed occupational licensing and regulatory boards by
analyzing each board’s purpose, structure, funding, and budget, as well as sunset reports provided
by the Examiners of Public Accounts. This review found numerous opportunities for increased
efficiency and accountability.
The Study Group spoke with individuals who have knowledge and experience in reforming state
occupational licensing and regulatory board systems. This included a review of other states that
have undertaken similar efforts in this area. Finally, the Study Group held a public hearing where
it heard from interested parties and stakeholders.
It is recommended that a cabinet-level agency be established with a director being appointed by
the Governor to develop a plan to consolidate the administrative duties of occupational licensing
and regulatory boards such as, but not limited to, accounting, personnel, legal, IT, investigative,
and general board administration responsibilities.
When determining which boards should be consolidated into this agency, factors to consider could
include the board’s annual revenues, lack of accountable state employees, and current
accountability and responsiveness to the public. Additionally, for any boards that are not initially
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consolidated into the agency, the Legislature’s Sunset Committee could be allowed to consider
whether to consolidate additional boards into the agency when the board is up for its sunset review.
Respectfully submitted,
Young Boozer
Chair
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