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    Queston and Answer

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    ic.christinejade.arellano
    The candidate is motivated by success and knows that achieving it requires hard work and gradually improving skills. While willing to help with overtime occasionally due to family commitments, the candidate is a hard worker dedicated to success and is a quick learner able to adapt to new technologies. They see themselves growing into a senior role in 5 years by building relationships through active listening, open communication, and respect while finding creative solutions to challenges.

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    Queston and Answer

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    ic.christinejade.arellano
    11 views2 pages
    The candidate is motivated by success and knows that achieving it requires hard work and gradually improving skills. While willing to help with overtime occasionally due to family commitments, the candidate is a hard worker dedicated to success and is a quick learner able to adapt to new technologies. They see themselves growing into a senior role in 5 years by building relationships through active listening, open communication, and respect while finding creative solutions to challenges.

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    The candidate is motivated by success and knows that achieving it requires hard work and gradually improving skills. While willing to help with overtime occasionally due to family commitments, the candidate is a hard worker dedicated to success and is a quick learner able to adapt to new technologies. They see themselves growing into a senior role in 5 years by building relationships through active listening, open communication, and respect while finding creative solutions to challenges.

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    Download as docx, pdf, or txt
    11 views2 pages

    Queston and Answer

    Uploaded by

    ic.christinejade.arellano
    The candidate is motivated by success and knows that achieving it requires hard work and gradually improving skills. While willing to help with overtime occasionally due to family commitments, the candidate is a hard worker dedicated to success and is a quick learner able to adapt to new technologies. They see themselves growing into a senior role in 5 years by building relationships through active listening, open communication, and respect while finding creative solutions to challenges.

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    of 2

    CALL CENTER INTERVIEW QUESTIONS AND ANSWER

    1. What is your motivation for doing a good job?


    I am motivated by success, as I know how rewarding it can be. I also know it doesn’t come
    overnight and to have a good career in this industry I have to work hard every day and gradually
    improve my skills.
    2. How flexible are you regarding overtime ?
    I am comfortable with helping out in difficult situations one in a while, but I have some family.
    3. Why should I hire you ?
    Because I can get things done.
    4. Why did you leave your last job ?
    my previous position was stagnant and there was no opportunities for growth.
    5. What was your biggest weakness ?
    I focus my time on only one thing at a time.
    6. Where do you see yourself in 5 years?
    I see my self in a senior role in your company where Im involved in multiple projects.
    7. What do you do to build strong relationships with colleagues and clients?
    i foster bonds by listening attentively, communicating openly, and showing respect, ensuring
    productive teamwork and understanding with colleagues and clients.
    8. Give an example of a time when you had to negotiate with a difficult client. how did you
    handle the situation ?
    During contact discussions with a hesitant client, I actively listen to their concerns, acknowledge
    their perspective, and offered creative solution that aligned with their goals. By demonstrating
    empathy and finding common ground, I diffuse tension, build trust, and successfully reach a
    mutually beneficial agreement
    9. Why should we hire you ?
    1. I am a hard worker dedicated to achieve success in my role.
    2. I am quick learner and can adapt to new technologies and processes quickly.
    3. I am a team player and can work well with others to achieve common goals.
    4. I am passionate about the industry about the industry and am eager to take on new
    challenges ang grow with the company.
    5. I am confident that I can make a valuable contribution to the team and the company as a
    whole.
    6. I have great communication skills and can work with clients or team members effectively.
    7. I am resourceful and able to come up with creative solutions to problems.
    8. I am committed to personal and professional development, always seeking to improve my
    skills and knowledge.

    10, what is your expected salary ?

    Well I did my research about the salary of call center agent and we all know that it is around
    19 thousand Pesos monthly and I am comfortable at 19 thousand pesos a month, I know you don’t
    know me yet but with my skills I can bring value to your company.

    11. Describe your self in 3 words


    creative adaptable positive

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