Sony Kdl-32ex720 40ex720 46ex720 55ex720 Ex723 Chassis Az2-F Ver.2.0 Segm.3a-2 STM

HISTORY INFORMATION FOR THE FOLLOWING MANUAL:
SERVICE / TRAINING MANUAL

AZ2-F Chassis
ORIGINAL MANUAL ISSUE DATE: 2/2011 Segment: 3a-2
Version Date Subject

1.0 2/11/2011 Original Manual Release Date.
2.0 8/26/2011 Reissue entire manual.
LCD Digital Color TV
9-888-388-02
Self Diagnosis
Supported model
SERVICE / TRAINING MANUAL

AZ2-F Chassis
Segment: 3a-2
KDL-40EX720
LCD Digital Color TV
9-888-388-02
MODEL LIST
MODEL COMMANDER DESTINATION MODEL COMMANDER DESTINATION
KDL-32EX720 RM-YD061 US/CND KDL-46EX720 RM-YD061 US/CND
KDL-32EX720 RM-YD070 MX/LA KDL-46EX720 RM-YD070 MX/LA
KDL-32EX723 RM-ED044 LA KDL-46EX723 RM-YD059 US/CND

KDL-40EX720 RM-YD070 MX/LA KDL-55EX720 RM-YD061 MX/LA
KDL-40EX723 RM-YD069 MX/LA
9-888-388-02
TABLE OF CONTENTS
Section 1 - Safety and Features.................................................1 Section 2 - Software Requirements.........................................18
Warnings and Cautions - English................................................1 Overview...................................................................................18
Handling the LVDS FFC Connector............................................3 Software Updates for Customers..............................................18
Disconnecting the LVDS FFC Connector..................................... 3 Software Updates for Servicers................................................19
Connecting the LVDS FFC Connector......................................... 4 Software Update Responsibility................................................. 20
Warnings and Cautions - French.................................................5 Checking the Software Version.................................................. 20
Safety-Related Warnings............................................................7 Examples of Software Correctable Symptoms........................... 20
Safety Check-Out........................................................................9
Section 3 - Chassis Overview...................................................21
Self Diagnosis Function............................................................12
Overview...................................................................................21
Overview...................................................................................13
Overall Circuit Description.........................................................24
Features....................................................................................13
Main Board................................................................................24
See It All in 3D............................................................................ 13
Tuner.......................................................................................... 24
MotionFlow™ XR 240................................................................ 13
X-Reality Processor.................................................................... 24
Navigation Made Easy............................................................... 13
Audio Amplifier........................................................................... 24
LightSensor™ Technology......................................................... 13
Temperature Sensor................................................................... 24
X-Reality™ Engine..................................................................... 13
Power Supply............................................................................25
Presence Sensor........................................................................ 14
Power Supply for Backlight System..........................................25
USB Photos, Videos & Music..................................................... 14
3D IR Emitter.............................................................................25
Edge LED Backlighting............................................................... 14
WIFI Board................................................................................25
Internet Streaming & Connectivity.............................................. 14
Switch Unit................................................................................25
Faster Start-Up........................................................................... 14
BRAVIA® Sync™ Compatible.................................................... 14
Motion Sensor Board................................................................25
Specifications............................................................................15 IR Board....................................................................................25
LCD Panel Assembly................................................................26
TCON Board............................................................................... 26
LED Driver (LD Board)............................................................... 26
KDL-32EX720/32EX723/40EX720/40EX723/46EX720/46EX723/55EX720/55EX723 i
TABLE OF CONTENTS
Diagrams...................................................................................27 G10/G4/G5/G6/G8(Power Supply) Board and
Block Diagram............................................................................ 27 BATV (Main) Board Removal..............................................59
Connector Diagrams.................................................................. 29 All Except KDL-55EX720/55EX723............................................ 59
KDL-55EX720/55EX723 Only.................................................... 60
Section 4 - Troubleshooting......................................................35
Panel Brackets and LCD Panel Removal.................................61
Overview...................................................................................35
Cleaning the LCD Panel............................................................. 61
Updating the Software................................................................ 35
Screws......................................................................................62
Triage Chart..............................................................................36
Connectors................................................................................62
Protection Shutdown.................................................................37
KDL-32EX720/32EX723 Only.................................................... 62
Standby LED Flash Count.......................................................... 37
KDL-40EX720/40EX723 Only.................................................... 63
Diagnostic Code Descriptions...................................................41 KDL-46EX720/46EX723 Only.................................................... 63
Viewing the Self Check Diagnostic History................................ 42
KDL-55EX720/55EX723 Only.................................................... 63
Section 5 - Flow Charts and Diagrams....................................43 Accessories and Packaging......................................................64
Overview...................................................................................43 Miscellaneous...........................................................................64
No Power.................................................................................... 44 Optional Accessories.................................................................64
Standby LED Blinking................................................................. 46 Remote Commander.................................................................64
No Picture/No Sound.................................................................. 52 Wire Dressing............................................................................65
KDL-32EX720/32EX723 Only.................................................... 65
Section 6 - Disassembly/Part Number Information................55
KDL-40EX720/40EX723 Only.................................................... 65
Table-Top Stand Assembly Removal.........................................55
KDL-46EX720/46EX723 Only.................................................... 65
Rear Cover and AC Cover Removal.........................................56
KDL-55EX720/55EX723 Only ................................................... 65
Switch Unit, Speakers, Wireless LAN Card and
Antennas Removal..............................................................57
LD Board, HEM2 Board, HLR2 Board and
HMS3 Board Removal.........................................................58
KDL-32EX720/32EX723/40EX720/40EX723/46EX720/46EX723/55EX720/55EX723 ii
TABLE OF CONTENTS
Section 7 - Service Adjustments..............................................66 Optional Adjustments................................................................79
Overview...................................................................................66 Setting White Balance Adjustments........................................... 79
Updating the Software...............................................................66 Resetting the TV to Factory Condition......................................80
Accessing Service Adjustment Mode........................................66 Resetting the TV to Factory Condition Using Service Mode...... 80
Viewing or Changing Service Data............................................. 67
Appendix A - Removing the Rear Cover................................ A-1
Updating Service Adjustment Data
Removing the Power Cord from the Rear Cover.................... A-2
When Replacing the Main Board.........................................68
KDL-32EX720/32EX723 Only...................................................A-2
Selecting the Segment Code...................................................... 68
KDL-40EX720/40EX723 Only...................................................A-4
Selecting the Destination............................................................ 70
KDL-46EX720/46EX723 Only...................................................A-6
Selecting the Model Name......................................................... 71
Selecting the BU Trans............................................................... 71 Appendix B - Attaching the Rear Cover................................. B-1
Adding the Serial Number After Replacing the Main Board......72 Reattaching the Rear Cover to the Bezel................................ B-1
Confirming the Model ID and Product ID.................................... 74 KDL-32EX720/32EX723 Only...................................................B-1
Updating Service Adjustment Data KDL-40EX720/40EX723 Only...................................................B-2
When Replacing the LCD Panel..........................................75 KDL-46EX720/46EX723 Only...................................................B-2
Copying the BU Trans Data........................................................ 76
Appendix C - Replacing the LCD Panel................................. C-1
Confirming the Model ID and Product ID.................................... 77
Removing the LCD Panel from the Bezel............................... C-1
Resetting the Panel Operation Time.......................................... 78
Reattaching the LCD Panel onto the Bezel............................. C-2
Appendix D - Triage Sheets.................................................... D-1
Appendix E - 8 Blink Error Code............................................ E-1
Appendix F - Setup Guide....................................................... F-1
KDL-32EX720/32EX723/40EX720/40EX723/46EX720/46EX723/55EX720/55EX723 iii
SECTION 1 - SAFETY AND FEATURES
WARNINGS AND CAUTIONS - ENGLISH
CAUTION
These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other
than that contained in the operating instructions unless you are qualified to do so.
CARRYING THE TV
• Disconnect all cables when carrying the TV.
• Carry the TV with the adequate number of people; larger size TVs require two or more people.
• Correct hand placement while carrying the TV is very important for safety and to avoid damage.
WARNING!!
An isolation transformer should be used during any service to avoid possible shock hazard, because of live chassis. The chassis of this receiver is
directly connected to the AC power line.
! SAFETY-RELATED COMPONENT WARNING!!
Components identified by shading and ! mark on the exploded views are critical for safe operation.
Replace all components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. It is essential
that all critical parts be replaced only with the part number specified in this manual to prevent electric shock, fire, or other hazard.
Circuit adjustments that are critical for safe operation are identified in this manual.
Follow these procedures whenever critical components are replaced or improper operation is suspected.
NOTE: Do not modify the original design without obtaining written permission from the manufacturer or you will void the original parts and labor
guarantee.
KDL-32EX720/32EX723/40EX720/40EX723/46EX720/46EX723/55EX720/55EX723 1
CAUTION
W Do Not use paper towels, any type of abrasive pad, rags, rubber or vinyl materials to clean the screen. Using these materials could easily
scratch the screen which may result in permanent damage.
W Do Not use any cleaning product containing alkaline/acid cleaner, scouring powder, or volatile solvent, such as alcohol, ammonia,
benzene, thinner or insecticide. Using any of these harsh cleaners may result in permanent damage to the screen.
W Do Not spray water or detergent directly onto the TV screen . If liquid drips into the bottom of the screen it may cause a failure.
CLEANING THE LCD PANEL

CAUTION: When cleaning the TV, be sure to unplug the power cord to avoid any chance of electric shock.
Clean the cabinet of the TV with a dry soft cloth.
Wipe the LCD screen gently with a soft cloth.
R Stubborn stains may be removed with a cloth slightly moistened with a solution of mild soap and warm water.
R If using a chemically pretreated cloth, please follow the instruction provided on the package.
R Never use strong solvents such as a thinner, alcohol or benzine for cleaning.
R Periodic vacuuming of the ventilation openings is recommended to ensure to proper ventilation.
HANDLING THE LVDS FFC CONNECTOR

Several 2011 Models use a LVDS FFC Connector from the main board to the TCON Board. There are the three different
types of connectors that are used. Refer to the following instructions when disconnecting and connecting these connectors.
DISCONNECTING THE LVDS FFC CONNECTOR

CAUTION:
Use caution when you connecting or removing the LVDS FFC Connector.
1. Gently press down on the release tabs of the connector slot.
DO NOT remove the connector by the reinforcement tab only.
2. Holding onto the entire LVDS FFC Connector, pull out the connector while continuing to hold down the release tabs of the
connector slot.
Correct Incorrect
Main Board
Main Board
Press down
Reinforcement
䐠 Tab
䐠 Reinforcement
Tab
䐠 Reinforcement
Tab
Press down
Main Board
Press down
Connector Type 1 Connector Type 2 Connector Type 3

CONNECTING THE LVDS FFC CONNECTOR
CAUTION:
The LVDS FFC Connector can be inserted into the Main Board upside down. If it is inserted upside down, the pins on the
LVDS FFC Connector will short-circuit and damage the board.
1. Holding onto the entire LVDS FFC Connector, insert the LVDS FFC Connector into the connector slot.
Inserted Correctly Inserted Incorrectly
Main Board
Main Board
Main Board
Reinforcement
Tab
Reinforcement
Reinforcement Tab
Tab
Connector Type 1 Connector Type 2 Connector Type 3
WARNINGS AND CAUTIONS - FRENCH

ATTENTION!!
Ces instructions de service sont à l’usage du personnel de service qualifié seulement. Pour prévenir le risque de choc électrique, ne pas faire
l’entretien autre que celui contenu dans le Mode d’emploi à moins que vous soyez qualifié faire ainsi.
POUR TRANSPORTER LE TÉLÉVISEUR
• T ransportez le téléviseur avec le nombre de personnes approprié ; un téléviseur de grande
taille doit être transporté par au moins deux personnes.
• Lors du transport du téléviseur , l’emplacement des mains est très important pour votre
sécurité, ainsi que pour éviter de causer des dommages.
ALERTE!!
Afin d’eviter tout risque d’electrocution provenant d’un chássis sous tension, un transformateur d’isolement doit etre utilisé lors de tout dépannage.
Le chássis de ce récepteur est directement raccordé à l’alimentation du secteur.
! ATTENTION AUX COMPOSANTS RELATIFS A LA SECURITE!!
Les composants identifies par une trame et par une marque ! sur les schemas de principe, les vues explosees et les listes de pieces sont
d’une importance critique pour la securite du fonctionnement. Ne les remplacer que par des composants Sony dont le numero de piece est
indique dans le present manuel ou dans des supplements publies par Sony. Les reglages de circuit dont l’importance est critique pour la securite
du fonctionnement sont identifies dans le present manuel. Suivre ces procedures lors de chaque remplacement de composants critiques, ou
lorsqu’un mauvais fonctionnement suspecte.
AVERTISSEMENT
W N’utilisez pas de serviettes en papier, tout type de tampons ou chiffons abrasifs, ou matériaux en caoutchouc ou en vinyle pour nettoyer
l’écran. Ces types de matériaux peuvent facilement rayer l’écran, entraînant ainsi un dommage permanent.
W N’utilisez pas de produit de nettoyage contenant un nettoyant alcalin/acide, poudre abrasive ou solvant volatil, comme de l’alcool ou de
l’ammoniaque, du benzène, un diluant ou un insecticide. L’usage de ces types de nettoyants peut causer des dommages permanents à
l’écran.
W Ne vaporisez pas d’eau ou de détergent directement sur l’écran du téléviseur. Si du liquide s’insère dans le bas de l’écran, cela peut causer
une panne.
NETTOYER L’ÉCRAN ACL
AVERTISSEMENT : Au moment de nettoyer le téléviseur, assurez-vous de débrancher le cordon d’alimentation afin d’éviter tout risque
de choc électrique.
Nettoyez le caisson du téléviseur avec un chiffon doux et sec.
Essuyez l’écran ACL doucement avec un chiffon doux.
R Les taches tenaces peuvent être enlevées avec un chiffon légèrement humecté d’une solution de savon doux et d’eau tiède.
R Si vous utilisez un chiffon chimique prétraité, suivez les directives figurant à l’emballage.
R N’utilisez jamais de solvants puissants comme un diluant, de l’alcool ou du benzène pour nettoyer.
R Nous recommandons de passer l’aspirateur de façon périodique sur les ouvertures de ventilation afin d’assurer une ventilation appropriée.
SAFETY-RELATED WARNINGS
USE CAUTION WHEN HANDLING THE LCD PANEL

When repairing the LCD panel, be sure you are grounded by using a wrist band.
When installing the LCD panel on a wall, the LCD panel must be secured using the 4 mounting holes on the rear cover.
1. Do not press on the panel or frame edge to avoid the risk of electric shock.
2. Do not scratch or press on the panel with any sharp objects.
3. Do not leave the module in high temperatures or in areas of high humidity for an extended period of time.
4. Do not expose the LCD panel to direct sunlight.
5. Avoid contact with water. It may cause a short circuit within the module.
6. Disconnect the AC power when replacing the backlight or inverter circuit.
(High voltage occurs at the inverter circuit at 650Vrms.)
7. Always clean the LCD panel with a soft cloth material.
8. Use care when handling the wires or connectors of the inverter circuit. Damaging the wires may cause a short.
9. Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS).
10. During the repair, DO NOT leave the Power On for more than 1 hour while the TV is face down on a cloth.
AVERTISSEMENTS DE SÉCURITÉ
FAITES ATTENTION LORS DE LA MANIPULATION DE L’ÉCRAN ACL

Au moment de réparer l’écran ACL, assurez-vous d’être mis à la terre à l’aide d’un bracelet à cet effet.
Au moment d’installer le panneau ACL sur un mur, il doit être maintenant en place à l’aide des 4 orifices de fixation présents au
couvercle arrière.
1. N’appuyez par sur le bord du panneau ou du cadre afin d’éviter le risque de choc électrique.
2. Ne rayez pas ou n’appuyez pas sur le panneau avec des objets pointus.
3. Ne laissez pas le module exposé à des températures élevées ou dans des secteurs à haut niveau d’humidité pour une
période prolongée.
4. N’exposez pas le panneau ACL à l’ensoleillement direct.
5. Évitez le contact avec l’eau, car elle peut causer un court-circuit dans le module.
6. Déconnectez l’alimentation c.a. au moment de remplacer le rétroéclairage ou le circuit inverseur (Un voltage élevé se produit
dans le circuit inverseur à 650Vrms).
7. Nettoyez toujours le panneau ACL avec un chiffon doux.
8. Faites attention lors de la manipulation des fils ou connecteurs du circuit inverseur. Le fait d’endommager les films peut
causer un court-circuit.
9. Protégez le panneau des décharges électrostatiques afin d’éviter d’endommager le circuit électronique (C-MOS).
10. Pendant la réparation, NE LAISSEZ PAS l’alimentation en fonction pendant plus de 1 heure pendant que l’écran du téléviseur
repose sur un tissu.
SAFETY CHECK-OUT
After correcting the original service problem, perform the following safety checks before releasing the set to the customer:
1. Check the area of your repair for unsoldered or poorly soldered connections. Check the entire board surface for solder
splashes and bridges.
2. Check the interboard wiring to ensure that no wires are “pinched” or touching high-wattage resistors.
3. Check that all control knobs, shields, covers, ground straps, and mounting hardware have been replaced. Be absolutely
certain that you have replaced all the insulators.
4. Look for unauthorized replacement parts, particularly transistors, that were installed during a previous repair. Point them out
to the customer and recommend their replacement.
5. Look for parts which, though functioning, show obvious signs of deterioration. Point them out to the customer and
recommend their replacement.
6. Check the line cords for cracks and abrasion. Recommend the replacement of any such line cord to the customer.
7. Check the antenna terminals, metal trim, “metallized” knobs, screws, and all other exposed metal parts for AC leakage.
Check leakage as described below.
VÉRIFICATION DE SÉCURITÉ
Après avoir corrigé le problème de service original, effectuez les vérifications de sécurité suivantes avant de remettre le
téléviseur au client :
1. Vérifiez le secteur de votre réparation afin de vous assurer qu’il ne reste aucune connexion non soudée ou mal soudée.
Vérifiez toute la surface du circuit pour la présence d‘éclaboussures ou de ponts de soudure.
2. Vérifiez le filage inter-modules afin de vous assurer qu’aucun fil n’est « pincé » ou soit en contact avec des résistances à
wattage élevé.
3. Assurez-vous que tous les boutons de contrôle, écrans, couvercles, courroies de mise à la terre et équipement de fixation
ont été remplacés. Soyez absolument certain d’avoir remplacé tous les isolateurs.
4. Recherchez la présence de pièces de remplacement non autorisées, surtout au niveau des transistors, qui auraient été
installés lors d’une réparation antérieure. Faites-en la remarque au client et recommandez leur remplacement.
5. Recherchez toute pièce qui, quoique fonctionnelle, fait montre de signez évidents de détérioration. Faites-en la remarque au
client et recommandez leur remplacement.
6. Vérifiez la présence de fissures et d’abrasions sur les cordons. Recommandez le remplacement de ces cordons au client.
7. Vérifiez les terminaux d’antenne, les garnitures en métal, les boutons « métallisés », les vis et autres pièces en métal
exposées pour toute fuite de courant. Vérifiez les fuites de la façon décrite ci-dessous.
LEAKAGE TEST To Exposed Metal

The AC leakage from any exposed metal part to earth ground and from all exposed Parts on Set
metal parts to any exposed metal part having a return to chassis, must not exceed
0.5 mA(500 microamperes). Leakage current can be measured by any one of three
methods.
AC
1. A commercial leakage tester, such as the Simpson 229 or RCA 0.15 µF Voltmeter
(0.75V)
WT-540A. Follow the manufacturers’ instructions to use these
instructions.
2. A battery-operated AC milliampmeter. The Data Precision 245 digital
multimeter is suitable for this job.
Earth Ground
3. Measuring the voltage drop across a resistor by means of a VOM
or battery-operated AC voltmeter. The “limit” indication is 0.75
V, so analog meters must have an accurate low voltage scale.
Figure A. Using an AC voltmeter to check AC leakage.
The Simpson’s 250 and Sanwa SH-63TRD are examples of
passive VOMs that are suitable. Nearly all battery-operated digital
multimeters that have a 2 VAC range are suitable (see Figure A).
HOW TO FIND A GOOD EARTH GROUND

The cover-plate retaining screw on most AC outlet boxes is at earth ground.Verify Trouble Light
the AC outlet box retaining screw ground by connecting a 60-to 100-watt trouble-
light (not a neon lamp) between the hot side of the receptacle and the retaining AC Outlet Box
screw. Try both slots, if necessary, to locate the hot side on the line; the lamp should
light at normal brilliance if the screw is at ground potential (see Figure B).
Figure B. Checking for earth ground.
Self Diagnosis
Supported model SECTION 1 - SAFETY AND FEATURES
SELF DIAGNOSIS FUNCTION

The TVs in this manual contain a self-diagnostic function. If an error occurs, the standby LED will automatically begin to blink. The number of
times the LED blinks translates to a probable source of the problem. A definition of the standby LED blink indicator is listed in the Operating
Instruction manual for the user’s reference.
If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal
past problems and how often these problems occur.
For complete information, refer to “Section 4 - Troubleshooting” on page 35.
OVERVIEW FEATURES
The AZ2-F chassis is one of several designs for the 2011 model line Several new features are introduced in this chassis model lineup
of Sony Bravia® LCD televisions. This manual covers the following along with some carryovers from the previous year.
models:
KDL-32EX720 SEE IT ALL IN 3D
KDL-32EX723 Enjoy incredible depth and a sharp, Full HD 1080p picture from the
leader in 3D technology. (3D Active Glasses required, sold separately)
KDL-40EX720
KDL-40EX723 MOTIONFLOW™ XR 240
KDL-46EX720 See smooth and precise detail during fast-action scenes. Sony’s
Motionflow XR 240 technology for fast action movies and sports by
KDL-46EX723 reducing blur caused by quick camera movements, enhancing image
sharpness, and overall creates a clearer picture.
KDL-55EX720
KDL-55EX723 NAVIGATION MADE EASY
Enjoy an easy-to-use menu that allows you to navigate additional
content or adjust the picture settings while watching your favorite
program.
LIGHTSENSOR™ TECHNOLOGY
Enjoy customized picture brightness and save energy without lifting
a finger. The built-in Light Sensor automatically adjusts the picture
brightness based on the amount of light in the room.
X-REALITY™ ENGINE
Enjoy a vivid, lifelike picture experience. Sony’s X-Reality engine
brings out the best by analyzing each scene so you see sharpened
images, and amazing contrast detail.
PRESENCE SENSOR Skype™ Ready:Connect to friends and family all over the globe with
Internet voice and video calls using your TV. Make free video Skype-
Save energy when you’re not around. The television’s built-in motion to-Skype calls and low-cost Skype-to-phone calls with a Sony®
sensor has the ability to scan the room and detect movement. If the compact microphone/camera (required, sold separately).2
sensor detects no movement it automatically turns off the picture
leaving only sound. After more time and no movement, the TV turns Wi-Fi® Ready:Going wireless is easy with the UWA-BR100 Wi-Fi®
itself off minimizing any unnecessary power draw. adapter (sold separately). Just plug it in and get ready to stream
movies, photos, music and videos straight to your TV from the Internet
or your home network.
USB PHOTOS, VIDEOS & MUSIC
Share your photos on the big screen or listen to your favorite music. DLNA® Streaming:Access and share photos, videos and music on
Simply connect your digital camera, USB-enabled MP3 player, or your TV by streaming them from compatible DLNA® device like your
USB storage device directly to your HDTV’s USB input. PC or Playstation®3 system. 3
EDGE LED BACKLIGHTING FASTER START-UP

Experience the next level of picture quality and contrast with Sony’s Quick Start & Viewing feature enables this Sony television to go from
Edge LED Backlight technology. This technology sharpens image ‘OFF’ to ‘ON’ 2-3 times faster than previous Sony televisions.
contrast giving an amazingly crisp picture you can see. The ultra-thin
backlight system allows for a slimmer, sleeker design. BRAVIA® SYNC™ COMPATIBLE
Conveniently operate and control other BRAVIA® Sync™ compatible
INTERNET STREAMING & CONNECTIVITY devices - including BRAVIA® HDTVs, Blu-ray Disc™ Players,
Internet Streaming: Internet favorites now streaming on your surround sound systems, Handycam® camcorders and Cyber-shot®
television. In addition to Qriocity™, watch hit movies with Netflix®, digital still cameras, all with one remote control.
popular TV shows on Hulu Plus™ or user-generated video on 1
YouTube™. You can even listen to personalized music on Pandora®. 1. Broadband speed of at least 2.5 Mbps recommended (10 Mbps for HD content). Video quality
varies. Content provided is subject to change. Premium content may require additional
Enjoy the widest selection of internet content at your fingertips. fees or a subscription. Wireless connectivity requires an 802.11 home network (802.11n
recommended).
2. Broadband speed of at least 2.5 Mbps recommended (10 Mbps for HD content). Video quality
varies. Content provided is subject to change. Premium content may require additional
fees or a subscription. Wireless connectivity requires an 802.11 home network (802.11n
recommended). Skype requires firmware update and is subject to Skype’s terms and
conditions, which Skype has the ability to change at any time.
3. Requires all devices to be connected to the same home network.
SPECIFICATIONS
System
Television system NTSC: American TV standard
ATSC (8VSB terrestrial): ATSC compliant 8VSB
QAM on cable: ANSI/SCTE 07 2000 (Does not include CableCARD functionality)
Channel coverage Analog terrestrial: 2 - 69 / Digital terrestrial: 2 - 69
Analog Cable: 1 - 135 / Digital Cable: 1 - 135
Panel system LCD (Liquid Crystal Display) Panel
Speaker output 10 W + 10 W
Input/Output jacks
CABLE/ANTENNA 75-ohm external terminal for RF inputs
VIDEO IN 1/2 VIDEO / AUDIO
COMPONENT IN YPBPR (Component Video) / Signal format: 480i, 480p, 720p, 1080i, 1080p
AUDIO
HDMI IN 1/2/3/4 HDMI: Video: 480i, 480p, 720p, 720/24p/30p, 1080i, 1080p, 1080/24p/30p
HDMI: Audio: Two channel linear PCM 32, 44.1 and 48 kHz, 16, 20 and 24 bits, Dolby Digital
Analog audio input (minijack) (HDMI IN 4 only)
ARC (Audio Return Channel) (HDMI IN 1 only)
AUDIO OUT/Headphones 500 mVrms (typical)
Stereo mini jack / Impedance: 16 ohms
DIGITAL AUDIO OUT PCM/Dolby Digital optical signal
(OPTICAL)
PC IN D-sub 15-pin , analog RGB
PC/HDMI 4 AUDIO IN Stereo mini jack
LAN 10BASE-T/100BASE-TX connector (Connection speed may differ depending on the
network environment. 10BASE-T/100BASE-TX communication rate and communication
quality are not guaranteed for this TV.)
USB/DLNA Refer to the i-Manual for supported format.
REMOTE RS232C, D-sub 9 pin.
(EX729 series only) This jack is for receiving the external control signal.
Model name KDL- 55EX72x 46EX72x 40EX72x 32EX72x Checking the accessories
Power and others Remote control (1) *1
Power requirement 110-240 V AC, 50/60 Hz (U.S.A./Canada 120 V AC, 60 Hz)
Power consumption Size AAA batteries (2)
in use
166 W 122 W 110 W 90 W
Table-Top Stand (1) *2
0.02 kWh/Day
in DAM* Fixing screws for Table-Top Stand
(You may hear a clicking noise during the download but this is normal.)
in standby Less than 0.2 W with 120 V AC and less than 0.3 W with 240 V AC (M5 × 16) (3)
Screen size 54.6 inches
46 inches 40 inches
31.5 inches Assembling screws for Table-Top
(inches measured diagonally) (55 class) (32 class)
Display resolution 1,920 dots (horizontal) × 1,080 lines (vertical) Stand (M6 × 14) (4)
Speaker
30 × 150 (2) 30 × 100 (2) (for KDL-55/46EX72x)
Full range (mm)
(inches)
1 3/16 × 6 (2) 1 3/16 × 4 (2) Assembling screws for Table-Top
Dimensions with stand (mm) 1,269 × 799 × 315 1,078 × 690 × 260 943 × 616 × 250 755 × 510 × 216 Stand (M6 × 14) (3)
(inches) 50 × 31 1/2 × 42 1/2 × 27 1/4 × 37 1/4 × 24 3/8 × 29 3/4 × 20 1/8 × (for KDL-40/32EX72x)
12 1/2 10 1/4 9 7/8 8 5/8
without stand (mm) 1,269 × 769 × 41 1,078 × 660 × 42 943 × 586 × 42 755 × 480 × 42 Hexagon wrench (1)
(inches) 50 × 30 3/8 × 42 1/2 × 26 × 37 1/4 × 23 1/8 × 29 3/4 × 19 × Operating Instructions (this manual)
1 5/8 1 11/16 1 11/16 1 11/16
wall-mount hole pattern and other documents
30 0 × 300 200 × 20 0
(mm) *1 Please refer to the model name printed on the
wall-mount screw size remote control.
M6 (length: refer to the Setup Guide.)
(mm)
Mass with stand (kg)/(lb.) 25.4 / 56 17.9 / 39.5 14.4 / 31.8 10.4 / 22.9
*2 Assembling the Table-Top Stand is required.
without stand (kg)/(lb.) 20.2 / 44.5 14.3 / 31.5 11.2 / 24.7 7.9 / 17.4 Refer to the supplied Table-Top Stand leaflet
Supplied accessories See “Checking the accessories”. to assemble the Table-Top Stand.
Optional accessories Connecting cables
Support Belt Kit
Wall-Mount Bracket: SU-WL500
3D Glasses: TDG-BR250/TDG-BR200/TDG-BR100/TDG-BR50
USB Wireless LAN Adapter
Operating temperature 32 °F - 104 °F (0 °C - 40 °C)
* Download Acquisition Mode (DAM) is used for software updates and/or collecting data for Rovi On
Screen Guide.
• Optional accessories availability depends on its stock.
• Design and specifications are subject to change without notice.
CAUTION Licensing Information
To prevent electric shock and blade Macintosh is a trademark of Apple Inc., Rovi Corporation and/or its subsidiaries Music and video recognition technology Your BRAVIA TV is
exposure, do not use this polarized AC registered in the U.S. and other and related affiliates are not in any way and related data are provided by ENERGY STAR®
plug with an extension cord, receptacle countries. liable for the accuracy or availability of Gracenote®. Gracenote is the industry qualified in the “Home”
or other outlet unless the blades can be HDMI, the HDMI Logo, and High- the program schedule information or standard in music recognition mode.
fully inserted. Definition Multimedia Interface are other data in the Rovi On Screen Guide technology and related content delivery. It meets strict energy
• Some people may experience trademarks or registered trademarks of system and cannot guarantee service For more information, please visit efficiency guidelines
discomfort (such as eye strain, fatigue, HDMI Licensing LLC in the United availability in your area. In no event www.gracenote.com. set by the U.S.
or nausea) while watching 3D video States and other countries. shall Rovi Corporation and/or its related CD, DVD, Blu-ray Disc, and music and Environmental Protection Agency and
images or playing stereoscopic 3D affiliates be liable for any damages in video-related data from Gracenote, Inc., Department of Energy. ENERGY
Fergason Patent Properties, LLC: connection with the accuracy or STAR is a joint program of these
games. Sony recommends that all copyright © 2000-present Gracenote.
U.S. Patent No. 5,717,422 availability of the program schedule government agencies, designed to
viewers take regular breaks while Gracenote Software, copyright © 2000-
U.S. Patent No. 6,816,141 information or other data in the Rovi On promote energy efficient products and
watching 3D video images or playing present Gracenote. One or more patents
stereoscopic 3D games. The length Manufactured under license from Dolby Screen Guide system. owned by Gracenote apply to this practices.
and frequency of necessary breaks Laboratories. Dolby and the double-D Blu-ray Disc is a trademark. product and service. See the Gracenote Changes to certain features, settings,
will vary from person to person. You symbol are trademarks of Dolby website for a nonexhaustive list of and functionalities of this TV (i.e. Rovi
Laboratories. “BRAVIA” and , S-Force, applicable Gracenote patents.
must decide what works best. If you On Screen Guide, Picture/Sound, Light
Motionflow, BRAVIA Sync, and are Gracenote, CDDB, MusicID,
experience any discomfort, you Rovi and Rovi On Screen Guide are Sensor, Power Savings) can increase or
trademarks or registered marks of Sony MediaVOCS, the Gracenote logo and
should stop watching the 3D video trademarks of Rovi Corporation and/or change the power consumption.
Corporation. logotype, and the “Powered by
images or playing stereoscopic 3D its subsidiaries.
Gracenote” logo are either registered Depending upon such changed settings,
games until the discomfort ends; “PlayStation” is a registered trademark
The Rovi On Screen Guide system is trademarks or trademarks of Gracenote the power consumption may exceed the
consult a doctor if you believe and “PS3” is a trademark of Sony
manufactured under license from Rovi in the United States and/or other limits required for the ENERGY STAR
necessary. You should also review (i) Computer Entertainment Inc.
Corporation and/or its subsidiaries. countries. qualification in the “Home” mode.
the instruction manual of any other DLNA®, the DLNA Logo and DLNA
device or media used with this The Rovi On Screen Guide system is CERTIFIED® are trademarks, service
television and (ii) our website protected by one or more United States marks, or certification marks of the
(www.sony.com/tvsupport) for the patents of Rovi Corporation and/or its Digital Living Network Alliance.
latest information. The vision of subsidiaries.
young children (especially those “FACE DETECTION” logo is
under six years old) is still under trademark of Sony Corporation.
development. Consult your doctor TrackID is a trademark or registered
(such as a pediatrician or eye doctor) trademark of Sony Ericsson Mobile
before allowing young children to Communications AB.
watch 3D video images or play
stereoscopic 3D games. Adults should
supervise young children to ensure
they follow the recommendations
listed above.
• When using the simulated 3D
function, please note that the
displayed image is modified from the
original due to the conversion done by
this television.
• Operate the TV only on 110-240 V
AC (U.S.A./Canada 120 V AC)
SECTION 2 - SOFTWARE REQUIREMENTS
OVERVIEW SOFTWARE UPDATES FOR CUSTOMERS
There are 2 reasons for updating the software on the TVs. The subject of software updates is a very important. The televisions
of today have advanced to the point where they are not simply a
●● Software updates for customers television anymore. They are evolving into devices that are designed
These updates are for enhancements or improvements that to integrate with numerous other devices found in the home. Some
have been made to the software after the TV was released. examples are: Portable audio and video devices, still cameras, home
These updates are accessed by the customer from the Sony computer networks and accessing the internet to name a few.
Support Site at http://esupport.sony.com.
Communications with these varying devices requires that the
●● Software update for servicers television be compatible with varying communications protocols.
These updates are specifically for servicers to use during a Although standards are detailed for each of these protocols, the real
service call and are only available on the Sony Authorized world dictates that occasional errors may occur that could prevent
Servicer Portal at http://www.sony.com/asp. devices from operating or communicating properly.
Keeping the software in the television up-to-date is a procedure that
is normally handled by the owner of the television. Most customers
who own computers and other digital devices are familiar with and are
accustomed to updating the software in their products. If a customer
contacts the Sony Customer Support Center and it is deemed to
be correctable with a software update, the issue is handled at the
customer level.
Software updates can be performed by:
●● Customer Manual Downloads: Software updates can be

accessed by the customer from the Sony Support Site at
http://esupport.sony.com where they can be downloaded
and placed on a USB thumb drive to be loaded onto the TV.
The instructions for downloading the software file vary from
chassis to chassis and sometimes from model to model. The
customer is provided with the instructions to properly format
the USB thumb drive, unzip the file, and the procedures for
loading the software into the television.
●● Network Downloads: Internet software updates are SOFTWARE UPDATES FOR SERVICERS
becoming more prevalent as more and more models
incorporate home network capabilities. This method is the The models in this manual utilize a “generic” type Main Board. In
most practical since the television will check for the latest the past, many different Main Boards needed to be stocked due to
version of software. The models using the this wchassis differences in software requirements. The software loaded on the
provide the customer with a choice of turning the automatic board was specific to the model and its features along with the type
software update feature on or off. If set to on, the television of LCD panel installed during production.
will lookup software information while the unit is in standby.
If a newer version is available, it will be downloaded and Replacement Main Boards are now stocked with basic software.
installed without any input from the customer. Once the replacement board is installed in the unit, the most current
software needs to be installed using a USB thumb drive containing
●● Built-in Tuner: OTA or cable sources having the proper the necessary software downloaded.
station that is transmitting software update data packets.
Although the ability to transmit software update is possible in This new method of supplying Main Boards significantly reduces
this way, it is the least common and is reserved for particular the complexity of replacing LCD panels and Main Boards.
situations where a critical update is “forced”, thereby Information about the LCD panel is stored on the TCON circuits.
updating the unit without any input from the customer. This information is automatically loaded onto the Main Board
when the TV is powered up. With the correct software version the
Main Board and/or the TCON or LCD panel can be replaced more
efficiently. The software update and procedures for the software
installation are located on the Sony Authorized Servicer Portal at
http://www.sony.com/asp.
In addition to software installation, service adjustment information
may need to be modified or verified to complete the service of the
TV. Service adjustment information is covered in “Section 7 - Service
Adjustments” on page 66.
SOFTWARE UPDATE RESPONSIBILITY EXAMPLES OF SOFTWARE CORRECTABLE
Software updates are designed to be performed by the customer. SYMPTOMS
Warranty repairs in which the issue can be resolved by a software Always check the Sony Authorized Servicer Portal at http://www.
update are not reimbursable. Most issues involving software sony.com/asp site for any known and/or listed issues that are
updates are handled by the customer service center and should not software related. Most symptoms that are correctable by software
be directed to an authorized service center. It is the responsibility updates involve communications issues with other devices or minor
of the servicer to prevent service calls for issues that involve glitches in the operation of a specific function. Below is a list of some
software updates. Exceptions to this are certain cases whereby the of the symptoms that may be corrected with a software update:
customer is unable or unwilling to perform the task. In this situation,
the servicer will be notified and receive the proper authorization for ●● Fluctuations in picture brightness
reimbursement.
●● Intermittent picture freezing or noise
It is the servicer’s responsibility, however, to make certain that any
TV requiring a legitimate service is running the latest software ●● Problems with certain inputs (especially HDMI)
version and to install it if necessary.
●● Intermittent or distorted audio
CHECKING THE SOFTWARE VERSION ●● Erratic remote control operation
The easiest way to check the version of software that is currently on ●● Unit turns on and off by itself
the TV is to access the Contact Sony screen by using the customer
●● Loss of color
menu.
●● Internet connectivity
●● Certain features not working correctly

(photo or video file viewing)
Figure 2-1. EXAMPLE OF SOFTWARE VERSION

LOCATED ON THE CONTACT SONY SCREEN
SECTION 3 - CHASSIS OVERVIEW
OVERVIEW
The primary circuits contained in the AZ2-F chassis for the consists of a Main Board (designated as the BATV Board), Power Supply Board
(designated as the G10 Board for the 32” models, G4 Board for the 40” models, G5 Board for the 46” models, and G6 Board and G8 Board for
the 55” models), the Motion Sensor (HMS3 Board), the IR Board (HLR2 Board), the Switch Unit, and the LCD Panel Assembly which includes
the TCON Board. The LED Drive Board (LD Board) is NOT included with the LCD Panel.
NOTE: For connector part number information, refer to “Connectors” on page 62. For Wire Dressing information, refer to “Wire Dressing” on page 65.
LD
BATV
G10
SWITCH
UNIT
TCON
HEM2 HLR2 HMS3
Figure 3-1. BOARD LAYOUT FOR KDL-32EX720/32EX723 ONLY
The WIRELESS LAN CARD is for the KDL-40EX723 model only.
BATV
G4
LD
SWITCH
Wireless
UNIT
LAN Card
TCON
HEM2 HLR2 HMS3
BATV
G5
LD
SWITCH Wireless
UNIT TCON LAN Card
HEM2 HLR2 HMS3

G8
BATV
G6
LD
SWITCH Wireless
UNIT LAN Card
TCON
HEM2 HLR2 HMS3
OVERALL CIRCUIT DESCRIPTION HDMI Input and Switching: The customer can select the HDMI1,
HDMI2, HDMI3, HDMI4 input. Each HDMI input contains a common
“Figure 3-5. Overall Block Diagram” on page 27 provides an overview EDI NVM (not shown) to provide display information data to any
of the AZ2-F chassis. The following are descriptions of the boards device connected via the HDMI inputs.
and their functions. LVDS Transmitter: Integrated into IC9000 is a Low Voltage
Differential Signaling (LVDS) transmitter. This circuit converts
MAIN BOARD the 8-bit parallel RGB video information into a set of high speed
serial lines for noise-free transmission to the TCON circuits located
Common to all models the Main Board, designated as the BATV
internally to the LCD panel.
Board, contains the TV control, video, and audio processing circuitry.
All these functions are accomplished using the X-Reality Processor. Scan Converter: Signal processing circuit that performs resolution
conversion (aspect ratio) and interlaced to progressive scan (IP)
TUNER conversion
The tuner is a combination ATSC/NTSC unit. It can receive traditional

analog NTSC signals via cable or terrestrial along with ATSC digital
AUDIO AMPLIFIER
signals via terrestrial (8VSB) or cable (64 or 256 QAM). The audio amplifier (IC4601) amplifies the digital audio output of the
X-Reality processor and sends it to the speakers.
X-REALITY PROCESSOR
IC9000 performs the majority of the necessary audio and video
TEMPERATURE SENSOR
processing on the main board. The temperature sensor detects over-temperature conditions on the
Main Board, LCD Panel, or ambient room temperature and sends
TV Microprocessor: The CPU internal to the X-Reality processor
the shutdown signal to the processor.
controls all aspects of the television functions. Input from the user
along with monitoring of critical circuits is also performed by this
CPU.
Digital Audio and Video Decoder: The MPEG2 and Digital Dolby
audio streams are received from the tuner for decompression. All
video sources which are not native 1920 X 1080p 60HZ are scaled to
this resolution. Digital audio content is output to the class D amplifier
for processing and amplification.
POWER SUPPLY 3D IR EMITTER
There are different Power Supply Boards used in the models in this Designated as the HEM2 Board, this board is the internal 3D IR
manual. The type of board depends on the size of LCD panel. They Emitter to synchronize the 3D Active Shutter Glasses.
are:
WIFI BOARD
●● G10 Board (32”)
Only included in the EX723 models, this board contains the Wireless
●● G4 Board (40”)
(RF) Network Circuits. The wireless TV circuits are used to connect
●● G5 Board (46”) to the customer’s home wireless router.
●● G6 Board (55”) SWITCH UNIT

Note:The G8 in the 55” models is the Power Supply Board
for the Panel LED backlight system. This board contains the power, channel, and volume up/down and
There are 2 distinct sections on the power supply: menu buttons.
Standby Supply: Continuously operational as long as AC power is MOTION SENSOR BOARD

applied, the standby supply generates 3.3V for the circuits requiring
power while the unit is turned off. An unregulated 19V line is present Designated as the HMS3 Board, the Motion Sensor Board contains
to provide power to the main relay, PFC and main power supply at the circuits for the Motion Sensor. The Motion Sensor detects when
turn-on. there is movement in front of the TV. If there is no movement in
front of the TV after a predetermine amount of time the backlight is
Main Supply: Once the power supply receives a power-on command turned off (audio present). After an extended period of time the TV is
from the CPU on the Main Board, the main switching supply is turned completely turned off.
on to provide a regulated 12V source and an regulated 24V source
for the LED power supply circuits. IR BOARD
POWER SUPPLY FOR BACKLIGHT Designated as the HLR2 Board, the IR Board contains the power,
SYSTEM standby, and timer LED’s are located on this board along with the IR
remote receiver and light level sensor.
The G8 Board is the Power Supply Board for the Panel LED
backlighting system (including the LED Driver Board) for the 55”
model only. 390V, 19V, and 12V are applied to the board from the G6
Board to develop the 24V. The 24V is applied to the LD Driver board.
LCD PANEL ASSEMBLY
The LCD Panel Assembly includes the LCD Panel, TCON Board,
and LED Backlight system.
NOTE: The LD Board is NOT included with the LCD Panel.
The LCD Panel contains the actual liquid crystals, color filters, and
polarizers. The liquid crystals are manipulated by the applied voltage
to pass a specific amount of light - from the backlight- depending on
the level of voltage applied.
The TCON performs all the control, timing, charge, and discharge
functions driving the operation of the LCD Panel.
A new LCD Panel assembly from parts will include the following
items.
1. LCD Panel
2. LED Backlighting Components
3. TCON Board
TCON BOARD
The TCON Board communicates between the LCD Panel and the
microprocessor on the Main Board. (NOTE: The TCON Board is not
available as a replacement part for all models.
LED DRIVER (LD BOARD)

The LED Driver Board is controlled by the TCON/HFR Board to
perform overall backlight power-on, backlight level, and local dimming
functions. This board takes the 24V from the Power Supply Board
(or G8 Board for the 55” models) and develops the negative and
positive voltages to directly drive the LEDs in the panel assembly.
DIAGRAMS DiSEqC_Out
MS
USB1
USB2
Ether
H Con. TCON
X’tal 27MHz
DDC
DiSEqC_In
27M
Silicon
P
[LNBH23]
Satellite Zero-IF
BLOCK DIAGRAM
LNA Tuner Ext Demod
X_SYSTEM1_RST
X_SYSTEM1_RST
IFAGC TS2
Cable
5V
5V
A
[HORUS3] [SEKITO2] I2CB
DDR3
DMD_CLK_ENABLE2 USB4 USB3 Current Current
PEL3 N
SW Limit Limit –1333
5V
DMD_CLK_ENABLE1
DMD_RST BD Wifi [TPS2553DBV] [TPS2553DBV]
2Gb
Current
E
X’tal
Limit
4M
Silicon One–
Aerial LNA Tuner IF2
Ext Demod
[MIC2005] USB Ether
NAND
DDR3 BACKLIGHT
LUT_SEL1/X_TCON_RST/LR_FLAG
L
0
0
HUB PHY
IFAGC TS1 [GL850G] [RTL8201E] Muxed –1333
[ASCOT2Sip] IF1 [GAIA1a] I2CB
Crystal 2Gb 2Gb
X’tal
PEM_WDT/XBUSY/BINT
12M
MODE_PEM/TCON_RDY
X_SYSTEM1_RST
SA_MODE/LUT_SEL0
41M
TMDS1
HDMI1 DDC1 LVDS
T_PANEL_SEL
DDC_5V_1
(ARC) HPD1
ARC
LVDS_ODD
LVDS_EVEN
I2C_C
CEC1 I2CA
TMDS2
DDC2 EQ SW
HDMI2 DDC_5V_2
HPD2 [Sil9287B]
TS
CEC2 X’tal SYSTEM2_PWR SYSTEM1_PWR
TMDS3 41M
1.5V
DDC3 IF1 1.2V
DDC REG_12V DDC REG_12V
HDMI3 DDC_5V_3
HPD3
X’tal SYSTEM2_PWR SYSTEM2_PWR T-CON_VCC
3.3->1
CEC3 48M Reset
Power
Push 3.3V
TMDS4 TMDS X’tal REG12V
32.76 AC_MON DDC REG_12V DDC REG_12V
DDC4 DDC 8K 5V REG12V
HDMI4 DDC_5V_4
HPD4
CEC
Reset
SYSTEM2_PWR
AUDIO_12V
AUDIO_12V
[PST3629] 2.5V 3.3V 3.4V S1.2V S1.8V
CEC4 LDO LDO LDO LDO STBY 3.3V
LDO
GND
Power_Control
TCON-ON
DIMMER_DC
DIMMER
BACKLIGHT_ON
COMP_Y BACKLIGHT_MON
MAIN_PWR
AC_MON
I2CA (EQSW, Temp Sensor, Hotel Clock) PFC_PWR
VideoA_Det I2CB (Ext Demod)
DIMMER2
VIDEO_CV I2CC (Panel, RGB Sensor)
PEM_LOG
CVBS
Hotel TL-JIG
VIDEO_CV UARTA(LOG)
VIDEO1_LR UARTA (LOG) UARTD
XReality
UARTB (RF-Remote) MODE_PEM
UARTC (IR Blaster/ECS) Reset
UARTC(Hotel/ECS)
I2CA(Hotel_Clock)
/ECS
X_Hotel_PWR_CTRL SIRCS
COMP_Y
COMP_Pb Temp
COMP COMP_Y, Pb, Pr COMP_Pr
I2CA
Sensor
Temp Sensor
VideoB_Det [LM75B]
COMP2_LR PC_G
ASPECT1 PC_B
Cr_Det PC_R SIRCS
PC_H
PC_V DIMMER
Sircs
DMD_CLK_ENABLE2
DIMMER_DC
Tuner_LR LOGO
VIDEO1_LR
PC_CON_Det DEBUG_LED2
PC PC_R,PC_G,PC_B,PC_H,PC_V
PC_LR COMP2_LR DEBUG_LED3
PC_5V, PC_DDC PC_LR PANEL_PWR Power_KEY
Line Out_LR
DMD_CLK_ENABLE1
DMD_RST
KEY
KEY
OPAMP X_WIFI_RST UARTE
[NJU72040V] HP_DET
HP/Line HP_/ Line Out Det
HP/Line Out LR SPDIF_SEL
Out Tuner_LR X_AUDIO_MON
HDMIEQ_INT
SPDIF SPDIF Atreyu_SPDIF Light_Sensor_Det

Light Sensor
Human_Sensor_Det
Assist Assist Speaker_Out

Audio Main Speaker_Out_LR
Human Sensor
Power AMP POWER_LED
SPEAKER
Assist Speaker_Out_LR STBY_LED
X_SYSTEM1_RST [D–510D]
TIMER_LED
REC_LED LED
DATA1
TCON_RDY
BINT
SA_MODE
X_TCON_RST
PC_CON_DET
CR_DET
VIDEOB_DET
VIDEOA_DET
X_AUDIO_MUTE2
X_AUDIO_MUTE1
PFC_PWR
BACKLIGHT_ON
NMI
X_SYSTEM1_RST
REC_LED
POWER_LED
X_RF_RST
X_HOTEL_PWR_CTRL
DEBUG_LED1
POWER_KEY
PFC_MON
AC_MON
MAIN_SS_MON
SYSTEM2_PWR
SYSTEM1_PWR
MAIN_PWR
PIC_MUTE_LED
TIMER_LED
STBY_LED
BACKLIGHT_MON
PANEL_PWR_Det
PANEL_SEL
Human_Sensor_Det
Light_Sensor_Det
KEY
DC_MON
PIC_MUTE_LED
Audio
Main Main Speaker_Out_LR Power AMP
[D–510D]
SPEAKER X_FAULT AUDIO_MON
X_SYSTEM1_RST
X_AUDIO_MUTE1
Digital Video/TS/TMDS
Analog Video
Digital Audio
Analog Audio
PWM
Analog Signal
UART
I2C
SPI H/L
Panelless
Figure 3-5. OVERALL BLOCK DIAGRAM
Wireless LAN
Power Key
Keys (EX723 Models Only)
Function Keys
WIFI
Switch Unit
Motion Sensor
LEDs HMS3
IR Sensor Power/
Light Level SIRCS
3D Emitter
HLR2
HEM2
X-Reality Processor
TV Microprocessor
RF Input Optical Digital Audio Output
Video Processing
HDMI Processing Headphone/Analog Audio Output
Component/Composite HDCP Processing
IP (Image Processor) R NOTE: The LD-Board is NOT included
Composite Scan Converter (Scalar) in the LCD Panel Assembly
Audio Processing L LCD Panel Assembly
PC Input Video Switcher
HDMI Switcher
4 HDMI Inputs ATSC/NTSC Tuner
Temperature Sensor LVDS TCON/HFR
2 USB 2.0 Audio Output Amplifier (120Hz)
RJ45 Ethernet LCD Panel
Control
LCD PANEL
Power
BATV
55" Models
Main Power Supply
Standby Power Supply LED
Power Power &
AC Relay LED 24V LED Power
G8 Control LD Backlight System
LED Backlight Power Supply
(32", 40", 46")
32", 40", 46" Models
AC
Input G10 Board (32") Power +
G4 Board (40") Power &
LED Power Power -
G5 Baord (46") Control
LD
G6 Board (55")
Control
Figure 3-6. OVERALL BLOCK DIAGRAM
CONNECTOR DIAGRAMS
HMS3 board BAT- V board T- con Board BLK Board
JAM 3pin Straight To BAT
GND 1 40 6 1 BD USB GND Panel_Ct rl1 / NC 1 51 Panel_Ct rl1 / NC
Mot ion Sensor MOTION_SENS 2 38 1 2 BD VBUS Y 2

Panel_Ctrl2 / TCON_RD 50 Panel_Ct rl2 / TCON_RDY
3a- X/ V/ 2 REG+5V 3 39 3 3 BD USB_P N 3
Panel_Ctrl3 / T_TD_HSY 49 Panel_Ct rl3 / T_TD_HSYNC PANEL FFC -OUT1 1
P-1/2 1- 821- 130- 11 4 4 BD GND T 4
Panel_Ctrl4 / X_FRC_RS 48 NC SLCD : 96pin -OUT2 2
SHARP : 80pin
2 5 BD USB_N Panel_Ctrl5 / LR_FLA(Fo
G 5 47 Panel_Ct rl5 / LR_FLAG(For Asura) NC 3
AUO : ??pin
5 6 BD USB SPDIF Panel_Ct rl6 / SA_MODE 6 46 Panel_Ct rl6 / SA_MODE CMI : -OUT3 4
7 BD EJ ECT/ BDR ON Panel_Ct rl7 / SETON2(N 7 45 NC 32"~37" 60 pin -OUT4 5
SW module 8 BD DISC1/ BDR GPIO1 Panel_Ct rl8 / PANEL_SE 8 44 NC 40"~55" 80pin CN1000
GND 1 37 9 BD DISC2/ U_DL_STAT Panel_Ct rl9 / BINT 9 43 Panel_Ct rl9 / BINT JST SM05B-PASS-TBT
SW module POWER_INT 2 35 10 BD UART Tx/ BDR KEY1 Panel_Ct rl10 / T_TD_VSY 10 42 Panel_Ct rl10 / T_TD_VSYNC CN1003
ALL KEY1 3 36 NC 11 BD UART Rx/ BDR KEY2 / HLR DEVICE_SDA Panel_Ct rl11 / SDA 11 41 Panel_Ct rl11 / SDA 0-844-179-01
1- 822- 693- 11 BV - H Harness 6 12 BDR STBY_+3.3V Panel_Ct rl12 / SCL 12 40 Panel_Ct rl12 / SCL KYOCERA ELCO +OUT1 1
H-B 4 13 BDR UART_Tx/ RF UART_TX GND 13 LVDS-FFC 39 GND CN11 FFC 56pin 04-6802-656-000-883 + +OUT2 2
5 14 BDR UART_Rx/ RF_UART_RX PANEL_EVEN4_P 14 B-PEL3 38 PANEL_EVEN4_P 1-822-905-11 +OUT3 3
1 15 BDR WAKEUP_STBY_MICON/ RF SEL PANEL_EVEN4_N 15 37 PANEL_EVEN4_N GND 1 1 BL_TYPE3 +OUT4 4
HLR2board
HLR board STBY+3.3V 1 33
2
3
16
17
BDR GPIO0/ RF_RST
BDR GND
PANEL_EVEN3_P
PANEL_EVEN3_N
16
17
36
35
PANEL_EVEN3_P
PANEL_EVEN3_N
1- PWM1
1- PWM2
2 2 BL_TYPE2
BL_TYPE1
CN1001
3 3 JST SM04B-PASS-TBT
LED/ IR/ RGB Sensor/ OPT_Sensor GND 2 31 5 18 WIFI GND GND 18 34 GND 1- PWM3 4 4 REF
2b- 3 LED_REC 3 29 3 19 WIFI USB_P PANEL_EVEN_CLK_P 19 33 PANEL_EVEN_CLK_P 1-PWM4 5 5 FAIL
3a- V LED_STBY 4 27 1 20 WIFI GND PANEL_EVEN_CLK_N 20 32 PANEL_EVEN_CLK_N 1- PWM5 6 6 LED_ON

3a- 2 LED_TIMER 5 25 4 21 WIFI USB_N GND 21
51pin FFC 31 GND 1- PWM6 7 LD - TC - 7 LD_STDBY
P- 1 LED_POWER 6 28 NC 22 WIFI GND PANEL_EVEN2_P 22 30 PANEL_EVEN2_P 1- PWM7 8 Harness 8 NC

P- 2 LED_PIC_MUTE 7 30 2 23 WIFI VBUS PANEL_EVEN2_N 23 29 PANEL_EVEN2_N 1- PWM8 9 TCON - LD 9 12V
DEVICE_SDA/ GND 8 NC NC 24 HLR DEVICE_SCL PANEL_EVEN1P 24 28 PANEL_EVEN1P GND 10 10 NC
DEVICE_SCL/ LED_BDR 9 NC 5 25 HLR LED_ON_TIMER PANEL_EVEN1_N 25 27 PANEL_EVEN1_N VLED_MPC 11 11 GND
OPT_SENS 10 32 12 26 HLR SIRCS PANEL_EVEN0_P 26 26 PANEL_EVEN0_P 2- PWM1 12 12 NC

VD+3.3V 11 34 4 27 HLR LED_STBY PANEL_EVEN0_N 27 25 PANEL_EVEN0_N 2- PWM2 13 56pin FFC 13 NC
SIRCS 12 26 6 28 HLR LED_POWER GND 28 24 GND 2- PWM3 14 14 TCON_VCC

1- 821- 139- 11 3 29 HLR LED_REC PANEL_ODD4_P 29 23 PANEL_ODD4_P 2- PWM4 15 15 NC
7 30 HLR LED_PIC_MUTE PANEL_ODD4_N 30 22 PANEL_ODD4_N 2- PWM5 16 16 NC
2 31 HLR GND PANEL_ODD3_P 31 21 PANEL_ODD3_P 2- PWM6 17 17 GND

10 32 HLR OPT_SENS PANEL_ODD3_N 32 20 PANEL_ODD3_N 2- PWM7 18 18 4-PWM8
1 33 HLR STBY_3.3V GND 33 19 GND 2- PWM8 19 19 4-PWM7
RFRC module SYNC
RESET
1
2
15
16
11
2
34
35
HLR 3.3V
SW POWER_KEY
PANEL_ODD_CLK_P
PANEL_ODD_CLK_N
34
35
18
17
PANEL_ODD_CLK_P
PANEL_ODD_CLK_N LD_TYPE
GND 20 20 4-PWM6
4-PWM5
21 21
RFRC module GND 3 17 3 36 SW_KEY GND 36 16 GND 3- PWM1 22 22 4-PWM4
2b- 1/ 2b- 2/ 2b- 3/ 3a- 1/ 3a- 2/ P- 1 RX 4 13 1 37 SW GND PANEL_ODD2_P 37 15 PANEL_ODD2_P 3- PWM2 23 23 4-PWM3
only Japan TX 5 14 2 38 HMS DET / SONY LOGO PANEL_ODD2_N 38 14 PANEL_ODD2_N 3- PWM3 24 24 4-PWM2
VDD 6 12 3 39 HMS 5V / LOGO 5V PANEL_ODD1P 39 13 PANEL_ODD1P 3- PWM4 25 25 4-PWM1
JAM SYT10-06-WL-ET 1 40 HMS GND/ LOGO GND PANEL_ODD1_N 40 12 PANEL_ODD1_N 3- PWM5 26 26 GND
1-821-146-11 CN9006 PANEL_ODD0_P 41 11 PANEL_ODD0_P 3- PWM6 27 27 GND
1- 818- 692- 21 PANEL_ODD0_N 42 10 PANEL_ODD0_N 3- PWM7 28 28 3-PWM8

HEADER ASSENBLY 40P GND 43 9 GND 3- PWM8 29 29 3-PWM7
GND 44 8 GND GND 30 30 3-PWM6

Panel_Ct rl13 45 7 GND GND 31 31 3-PWM5
GND 46 6 NC 4- PWM1 3-PWM4

Wifi module PANEL_VCC_SW 47 5 PANEL_VCC_SW 4- PWM2
32
33
32
33 3-PWM3
(US, EU deri 46” & 32” PANEL_VCC_SW 48 4 PANEL_VCC_SW 4- PWM3 34 34 3-PWM2
O l ) 1 1 STBY3.3V PANEL_VCC_SW 49 3 PANEL_VCC_SW 4- PWM4 35 35 3-PWM1

GND 1 20 2 2 RS232_RXD PANEL_VCC_SW 50 2 PANEL_VCC_SW 4- PWM5 36 36 LD_TYPE
WIFI VCC 2 23 3 3 RS232_TXD PANEL_VCC_SW 51 1 PANEL_VCC_SW 4- PWM6 37 37 GND
WIFI USB_P 3 19 4 4 SIRCS_OUT CN2001 4-PWM7 38 38 2-PWM8
WIFI USB_M 4 21 5 5 SIRCS_IN 1- 842- 547- 11 4-PWM8 39 39 2-PWM7

WIFI GND 5 18 6 6 GND FFC Direct in Connector GND 40 40 2-PWM6
SM05B-GHS-TB CN9005 JAE NC 41 41 2-PWM5

1-819-334-11 6pin connector 182113311 NC 42 42 2-PWM4
TCON_VCC 43 43 2-PWM3
NC 44 44 2-PWM2
NC 45 45 2-PWM1
GND 46 46 VLED_MPC
R3 or RU board
STBY3.3V 1 1
NC 47 47 GND
RS232_RXD 2 2
12V 48 48 1-PWM8
RS232_TXD 3 3
NC 49 49 1-PWM7
SIRCS_IN 4 4
G-B Harness LD_STDBY 50 50 1-PWM6
SIRCS_OUT 5 5
G-B LED_ON 51 51 1-PWM5
GND 6 6
FAIL 52 52 1-PWM4
CN101
REF 53 53 1-PWM3
182018311
BL_TYPE1 54 54 1-PWM2
BL_TYPE3 56 56 GND
SPEAKER L+ (Fasten # 187) 1 1
Front L- (Fasten #110) 2 2

Lch 1 1 L+
2 2 L-
2 3 R-
1 4 R+
SPEAKER R- (Fasten # 110) 2 3 Housing Speaker Connect or
Front R+ (Fasten # 187) 1 4 2.0ch:4pin MOLEX 502439-0400 2.0ch:CN4601 4pin 1-821-614-11 MOLE
X 502494-0470
Rch
Figure 3-7. CONNECTOR DIAGRAM FOR KDL-32EX720/32EX723 AND KDL-46EX720/46EX723 ONLY (1 OF 2)
T- con Board
HEM2 Board 12V 1 1
3D Emit t er 12V 2 2
3a- V GND 3 3
Except EX720 Model GND 4 4 NC 1 12V
GLS_CTR 5 5 NC 2 12V
GLS_CTRL2 6 6 NC 3 GND
EMI_FAIL 7 7 NC 4 GND
NC 8 8 SM04B- PASS- TBT(LF)(SN)
1-821-135-11 1-819-460-11
CN6704 (32" G10)

CN6151(46"G5) SJM20-28WLB 1 1 12V
To B board (100106) 2 2 12V
T-CON_Vcc12V 28 NC 3 3 GND
GND 27 NC 4 4 GND
T- con T-CON_VCC12V 26 NC 5 5 GLS_CTRL
GND 25 NC 6 6 GLS_CTRL2
T-CON_VCC_12V To B 24 1 7 7 EMI_FAIL
GND 23 NC 8 8 NC
BDR_ASU_12V 22 NC JST SM08B- GHS- TB

1-819-468-11
Option GND
BDR_ASU_12V
21
20
NC
NC
GND 19 NC
REG12V 18 2
GND 17 4
REG12V 16 3
GND 15 5
AU_12V 14 8 BAT- V board
AU_GND
AU_12V
13
12
6
9
B board 10 10 STBY_+3.3V
GND 1
UARTD_TX 2
AU_GND 11 7 12 9 AUDIO+12.5V
UARTD_RX 3
B board STBY3.3V
GND
10
9
10
1
14
11
8
7
AUDIO+12.5V
AUDIO+12.5V_GND
RESET 4
STBY_+3.3V 5
T-CON_ON 8 3 13 6 AUDIO+12.5V_GND
MODE_TVM 6
AC_OFF_DET 7 9 15 5 REG+12.5V_GND
UARTA_RX 7
BL_ERR 6 7 17 4 REG+12.5V_GND
NC (MD2) 8
NC 5 NC 16 3 REG+12.5V
UARTC_RX 9
NC 4 NC 18 2 REG+12.5V
UARTC_TX 10
PFC_ON 1 T-CON_VCC
NC
3
2
2
NC
24
CN6001
GND 11
TL- EX1JIG board
UARTA_TX 12
POWER_ON 1 8 1-842-569-11
ECS_MATRIX 13
HEADER ASSEMBLY FOR PWB 10P STBY_+3.3V 14
MODE_PEM 15
7 9 AC_OFF_DET
PEM_LOG_RX 16
1 8 POWERON
PEM_LOG_TX 17
6 7 BL_ERR
GND 18
NC 6 NC
CN9004
NC 5 NC
1- 774- 667- 51
NC 4 NC
TL- EX1 Connect or,FFC/ FPC 18P
8 3 TCON_ON
3 2 PFC_PWR
9 1 GND
CN6002
1- 842- 559- 11
BLK Board
VLED_VCC 1 1
VLED_VCC 2 2 1 1 VLED_VCC
VLED_VCC 3 NC 2 2 VLED_VCC
4 NC NC 3 NC
BLK
VLED_VCC
NC 5 NC NC 4 NC
VLED_GND 6 NC 7 5 VLED_GND
VLED_GND 7 5 8 6 VLED_GND
VLED_GND 10 8 11 9 LD_ERR
LD_ERR 11 9 NC 10 NC
NC 12 NC 13 11 GL_CTRL
GL_CTRL 13 11 14 12 LED_ON
LED_ON 14 12 CN1002
1-822-339-11 CN6705 (32" G10) 0-844-177-01
JST XA 14P JST

CN6801(46" G5) SM12B-PBVSS-TB(LF)(SN)
AC IN
AC-N
AC-L
1
2
1
2
AC pigtail
CN6001(46" G5 / 32"G10)
SFP79-02WLB JAM
1-822-908-11
Figure 3-8. CONNECTOR DIAGRAM FOR KDL-32EX720/32EX723 AND KDL-46EX720/46EX723 ONLY (2 OF 2)
BAT- V board T- con Board(PEL3)

HMS3 board JAM 3pin Straight To BAT BLK Board
Mot ion Sensor MOTION_SENS 2 38 1 2 BD VBUS Panel_Ct rl2 / TCON_RDY 2 50 Panel_Ctrl2 / TCON_RDY
3a- X/ V/ 2 REG+5V 3 39 3 3 BD USB_P Panel_Ct rl3 / T_TD_HSYNC 3 49 Panel_Ct r l3 / T_TD_HSYNC PANEL FFC -OUT1 1
P-1/2 1- 821- 130- 11 4 4 BD GND Panel_Ct rl4 / X_FRC_RST 4 48 NC SLCD : 96pin -OUT2 2
SHARP : 80pin
2 5 BD USB_N Panel_Ct rl5 / LR_FLAG(For Asura) 5 47 Panel_Ct rl5 / LR_FLAG(For Asura) NC 3
AUO : ??pin
7 BD EJ ECT/ BDR ON Panel_Ct rl7 / SETON2(NC) 7 45 NC 32"~37" 60 pin -OUT4 5
SW module 8 BD DISC1/ BDR GPIO1 Panel_Ct rl8 / PANEL_SEL 8 44 NC 40"~55" 80pin

CN1000
SW module POWER_INT 2 35 10 BD UART Tx/ BDR KEY1 Panel_Ct rl10 / T_TD_VSYNC 10 42 Panel_Ct rl10 / T_TD_VSYNC CN1003
ALL KEY1 3 36 NC 11 BD UART Rx/ BDR KEY2 / HLR DEVICE_SDA Panel_Ct rl11 / SDA 11 41 Panel_Ct rl11 / SDA 0-844-179-01
1- 822- 693- 11 BV - H Harness 6 12 BDR STBY_+3.3V Panel_Ct rl12 / SCL 12 40 Panel_Ct rl12 / SCL KYOCERA ELCO +OUT1 1
H-B 4 13 BDR UART_Tx/ RF UART_TX GND 13 39 GND CN11 FFC 56pin
LVDS-FFC 04-6802-656-000-883 + +OUT2 2
HLR board
HLR2 board 2 16 BDR GPIO0/ RF_RST PANEL_EVEN3_P 16 36 PANEL_EVEN3_P 1- PWM1 2 2 BL_TYPE2 CN1001
STBY+3.3V 1 33 3 17 BDR GND PANEL_EVEN3_N 17 35 PANEL_EVEN3_N 1- PWM2 3 3 BL_TYPE1 JST SM04B-PASS-TBT
2b- 3 LED_REC 3 29 3 19 WIFI USB_P PANEL_EVEN_CLK_P 19 33 PANEL_EVEN_CLK_P 1-PWM4 5 5 FAIL
3a- V LED_STBY 4 27 1 20 WIFI GND PANEL_EVEN_CLK_N 20 32 PANEL_EVEN_CLK_N 1-PWM5 6 6 LED_ON
3a- 2 LED_TIMER 5 25 4 21 WIFI USB_N GND 21 31 GND 1- PWM6 LD_STDBY
51pin FFC 7 LD - TC - Harness 7
P- 1 LED_POWER 6 28 NC 22 WIFI GND PANEL_EVEN2_P 22 30 PANEL_EVEN2_P 1- PWM7 8 TCON - LD 8 NC
P- 2 LED_PIC_MUTE 7 30 2 23 WIFI VBUS PANEL_EVEN2_N 23 29 PANEL_EVEN2_N 1- PWM8 9 9 12V
DEVICE_SDA/ GND 8 NC NC 24 HLR DEVICE_SCL PANEL_EVEN1P 24 28 PANEL_EVEN1P GND 10 10 NC
DEVICE_SCL/ LED_BDR 9 NC 5 25 HLR LED_ON_TIMER PANEL_EVEN1_N 25 27 PANEL_EVEN1_N VLED_MPC 11 11 GND
RFRC module SYNC

RESET
1
2
15
16
11
2
34
35
HLR 3.3V
SW POWER_KEY
PANEL_ODD_CLK_P
PANEL_ODD_CLK_N
34
35
18
17
PANEL_ODD_CLK_P
PANEL_ODD_CLK_N
GND
LD_TYPE
20 20 4-PWM6
4-PWM5
21 21
only Japan TX 5 14 2 38 HMS DET / SONY LOGO PANEL_ODD2_N 38 14 PANEL_ODD2_N 3- PWM3 24 24 4-PWM2
VDD 6 12 3 39 HMS 5V / LOGO 5V PANEL_ODD1P 39 13 PANEL_ODD1P 3- PWM4 25 25 4-PWM1
PANEL_ODD0_N 42 10 PANEL_ODD0_N 3- PWM7 28 28 3-PWM8
Wifi module Panel_Ct rl13 45 7 GND GND 31 31 3-PWM5
(US & EU deri 40” Only) GND 46 6 NC 4- PWM1 32 32 3-PWM4

1 1 STBY3.3V PANEL_VCC_SW 47 5 PANEL_VCC_SW 4- PWM2 33 33 3-PWM3
GND 1 20 2 2 RS232_RXD PANEL_VCC_SW 48 4 PANEL_VCC_SW 4- PWM3 34 34 3-PWM2
WIFI VCC 2 23 3 3 RS232_TXD PANEL_VCC_SW 49 3 PANEL_VCC_SW 4- PWM4 35 35 3-PWM1
WIFI USB_P 3 19 4 4 SIRCS_OUT PANEL_VCC_SW 50 2 PANEL_VCC_SW 4- PWM5 36 36 LD_TYPE
WIFI USB_M 4 21 5 5 SIRCS_IN PANEL_VCC_SW 51 1 PANEL_VCC_SW 4- PWM6 37 37 GND
WIFI GND 5 18 6 6 GND CN2001 4-PWM7 38 38 2-PWM8
SM05B-GHS-TB CN9005 1- 842- 547- 11 4-PWM8 39 39 2-PWM7
1-819-334-11 6pin connector 182113311 FFC Direct in Connector GND 40 40 2-PWM6
JAE NC 41 41 2-PWM5
NC 42 42 2-PWM4
NC 44 44 2-PWM2
NC 45 45 2-PWM1
1 1 L+ GND 46 46 VLED_MPC
2 2 L- NC 47 47 GND
2 3 R- 12V 48 48 1-PWM8
1 4 R+ NC 49 49 1-PWM7
SPEAKER L+ (Fasten # 187) 1 1 Housing Speaker Connect or LD_STDBY 50 50 1- PWM6
Front L- (Fasten #110) 2 2 2.0ch: 4pin MOLEX 502439-040 2.0ch: CN4601 4pin 1-821-614-11 MOLE X 502494-0470 LED_ON 51 51 1- PWM5
Lch FAIL 52 52 1- PWM4
REF 53 53 1-PWM3
SPEAKER R- (Fasten # 110) 2 3 BL_TYPE3 56 56 GND
Front R+ (Fasten # 187) 1 4
Rch
R3 or RU board STBY3.3V 1 1
RS232_RXD 2 2
RS232_TXD 3 3
SIRCS_IN 4 4
SIRCS_OUT 5 5 G-B Harness
GND 6 6
CN101
182018311
Figure 3-9. CONNECTOR DIAGRAM FOR KDL-40EX720/40EX723 ONLY (1 OF 2)
HEM2 Board 12V 1 1

3a- V GND 3 3
Except EX720 Model GND 4 4 T- con Board(PEL3)
GLS_CTRL 5 5
GLS_CTRL2 6 6
EMI_FAIL 7 7 NC 1 12V
NC 8 8 NC 2 12V
1-821-135-11 NC 3 GND
NC 4 GND
SM04B-PASS-TBT(LF)(SN)
1- 819- 460- 11
CN6704 (37" G10)
CN6151 (40" G4) SJM20-28WLB
To B board (100106) 1 1 12V
T-CON_Vcc12V 28 NC T- con 2 2 12V

GND 27 NC 3 3 GND
26 NC 4 4 GND
T- con
T-CON_VCC12V
GND 25 NC 5 5 GLS_CTRL
T-CON_VCC_12V To B 24 1 6 6 GLS_CTRL2
GND 23 NC 7 7 EMI_FAIL
BDR_ASU_12V 22 NC 8 8 NC
GND NC JST SM08B- GHS- TB
Option
21
1-819-468-11
BDR_ASU_12V 20 NC
GND 19 NC
REG12V 18 2
GND 17 4 BAT- V board

REG12V 16 3 GND 1
GND 15 5 10 10 STBY_+3.3V UARTD_TX 2
AU_12V 14 8 12 9 AUDIO+12.5V UARTD_RX 3
AU_GND 14 8 AUDIO+12.5V RESET 4
B board
13 6
AU_12V 12 9 11 7 AUDIO+12.5V_GND STBY_+3.3V 5
AU_GND 11 7 13 6 AUDIO+12.5V_GND MODE_TVM 6
STBY3.3V 10 10 5 REG+12.5V_GND UARTA_RX 7
B board
15
GND 9 1 17 4 REG+12.5V_GND NC (MD2) 8
T-CON_ON 8 3 16 3 REG+12.5V UARTC_RX 9
AC_OFF_DET 7 9 18 2 REG+12.5V UARTC_TX 10
BL_ERR 6 7 24 1 T- CON_VCC GND 11
NC
NC
5
4
NC
NC
CN6001
1- 842- 569- 11
UARTA_TX
ECS_MATRIX
12
13
TL- EX1JIG board
PFC_ON 3 2 HEADER ASSEMBLY FOR PWB 10P STBY_+3.3V 14
NC 2 NC MODE_PEM 15
POWER_ON 1 8 PEM_LOG_RX 16
7 9 AC_OFF_DET PEM_LOG_TX 17
1 8 POWERON GND 18
6 7 BL_ERR CN9004
NC 6 NC 1-774-667-51
NC 5 NC TL-EX1 Connector,FFC/FPC 18P
NC 4 NC
8 3 TCON_ON
3 2 PFC_PWR
9 1 GND
CN6002
1- 842- 559- 11
BLK Board
VLED_VCC 1 1
VLED_VCC 2 2 1 1 VLED_VCC
VLED_VCC 3 NC 2 2 VLED_VCC
VLED_VCC 4 NC NC 3 NC
NC
VLED_GND
5
6
NC
NC
BLK board NC
7
4
5
NC
VLED_GND
LD_ERR 11 9 NC 10 NC
NC 12 NC 13 11 GL_CTRL
GL_CTRL 13 11 14 12 LED_ON
LED_ON 14 12 CN1002
CN6801 (40" G4) CN6705 (32" G10) 0-844-177-01

1-822-339-11 JST
JST XA 14P SM12B-PBVSS-TB(LF)(SN)
AC_IN
AC-N 1 1
AC-L 2 2 AC pigtail
CN6001
SFP79-02WLB JAM
1-822-908-11
BAT- V board T- con Board(PEL3)
HMS3 board JAM 3pin Straight To BAT BLK Board
Mot ion Sensor MOTION_SENS 2 38 1 2 BD VBUS Panel_Ct rl2 / TCON_RDY 2 50 Panel_Ct rl2 / TCON_RDY
3a- X/ V/ 2 REG+5V 3 39 3 3 BD USB_P C 3
Panel_Ctrl3 / T_TD_HSYN 49 Panel_Ct rl3 / T_TD_HSYNC PANEL FFC -OUT1 1
P -1/2 1- 821- 130- 11 4 4 BD GND Panel_Ct rl4 / X_FRC_RST 4 48 NC SLCD : 96pin -OUT2 2
SHARP : 80pin
2 5 BD USB_N Panel_Ctrl5 / LR_FLAG(For 5 47 Panel_Ct rl5 / LR_FLAG (For Asura) NC 3
AUO : ??pin
7 BD EJ ECT/ BDR ON Panel_Ct rl7 / SETON2(NC) 7 45 NC 32"~37" 60 pin -OUT4 5
SW module 8 BD DISC1/ BDR GPIO1 Panel_Ct rl8 / PANEL_SEL 8 44 NC 40"~55" 80pin
CN1000
SW module POWER_INT 2 35 10 BD UART Tx/ BDR KEY1 Panel_Ct rl10 / T_TD_VSYN 10 42 Panel_Ct rl10 / T_TD_VSYNC CN1003
ALL KEY1 3 36 NC 11 BD UART Rx/ BDR KEY2 / HLR DEVICE_SDA Panel_Ct rl11 / SDA 11 41 Panel_Ctrl11 / SDA
1- 822- 693- 11 6 12 BDR STBY_+3.3V Panel_Ct rl12 / SCL 12 40 Panel_Ct rl12 / SCL KYOCERA ELCO +OUT1 1
BV - H Harness 4 13 BDR UART_Tx/ RF UART_TX GND 13 LVDS-FFC 39 GND CN11 FFC 56pin 04-6802-656-000-883 + +OUT2 2
H-B
2 16 BDR GPIO0/ RF_RST PANEL_EVEN3_P 16 36 PANEL_EVEN3_P 1- PWM1 BL_TYPE2
HLR board
HLR2 board
2 2 CN1001
STBY+3.3V 1 33 3 17 BDR GND PANEL_EVEN3_N 17 35 PANEL_EVEN3_N 1- PWM2 3 3 BL_TYPE1 JST SM04B-PASS-TBT
2b- 3 LED_REC 3 29 3 19 WIFI USB_P PANEL_EVEN_CLK_P 19 33 PANEL_EVEN_CLK_P 1- PWM4 5 5 FAIL
3a- V LED_STBY 4 27 1 20 WIFI GND PANEL_EVEN_CLK_N 20 32 PANEL_EVEN_CLK_N 1- PWM5 6 6 LED_ON
3a- 2 LED_TIMER 5 25 4 21 WIFI USB_N GND 21 31 GND 1- PWM6 LD_STDBY
51pin FFC 7 LD - TC - 7
P- 1 LED_POWER 6 28 NC 22 WIFI GND PANEL_EVEN2_P 22 30 PANEL_EVEN2_P 1- PWM7 8 Harness 8 NC
P- 2 LED_PIC_MUTE 7 30 2 23 WIFI VBUS PANEL_EVEN2_N 23 29 PANEL_EVEN2_N 1- PWM8 9 TCON - LD 9 12V
DEVICE_SDA/GND 8 NC NC 24 HLR DEVICE_SCL PANEL_EVEN1P 24 28 PANEL_EVEN1P GND 10 10 NC
DEVICE_SCL/LED_BDR 9 NC 5 25 HLR LED_ON_TIMER PANEL_EVEN1_N 25 27 PANEL_EVEN1_N VLED_MPC 11 11 GND
RFRC module SYNC 1 15 11 34 HLR 3.3V PANEL_ODD_CLK_P 34 18 PANEL_ODD_CLK_P GND 20 20 4-PWM6

R ESET 2 16 2 35 SW POWER_KEY PANEL_ODD_CLK_N 35 17 PANEL_ODD_CLK_N LD_TYPE 21 21 4-PWM5
only J apan TX 5 14 2 38 HMS DET / SONY LOGO PANEL_ODD2_N 38 14 PANEL_ODD2_N 3- PWM3 24 24 4-PWM2
VDD 6 12 3 39 HMS 5V / LOGO 5V PANEL_ODD1P 39 13 PANEL_ODD1 P 3- PWM4 25 25 4-PWM1
1- 818- 692- 21 PANEL_ODD0_N 42 10 PANEL_ODD0_N 3- PWM7 28 28 3-PWM8
Panel_Ct rl13 45 7 GND GND 31 31 3-PWM5
GND 46 6 NC 4- PWM1 32 32 3-PWM4
Wifi module (US Only) PANEL_VCC_SW 47 5 PANEL_VCC_SW 4- PWM2 33 33 3-PWM3
1 1 STBY3.3V PANEL_VCC_SW 48 4 PANEL_VCC_SW 4- PWM3 34 34 3-PWM2
2 2 RS232_RXD PANEL_VCC_SW 49 3 PANEL_VCC_SW 4- PWM4 35 35 3-PWM1
GND 1 20 3 3 RS232_TXD PANEL_VCC_SW 50 2 PANEL_VCC_SW 4- PWM5 36 36 LD_TYPE
WIFI VCC 2 23 4 4 SIRCS_OUT PANEL_VCC_SW 51 1 PANEL_VCC_SW 4- PWM6 37 37 GND
WIFI USB_P 3 19 5 5 SIRCS_IN CN2001 4-PWM7 38 38 2-PWM8
WIFI USB_M 4 21 6 6 GND 1- 842- 547- 11 4-PWM8 39 39 2-PWM7
WIFI GND 5 18 CN9005 FFC Direct in Connector GND 40 40 2-PWM6
SM05B-GHS-TB 6pin connector 182113311 JAE NC 41 41 2-PWM5
1-819-334-11 NC 42 42 2-PWM4
NC 44 44 2-PWM2
NC 45 45 2-PWM1
GND 46 46 VLED_MPC
NC 47 47 GND
12V 48 48 1-PWM8
NC 49 49 1-PWM7
LD_STDBY 50 50 1-PWM6
SPEAKER L+ (Fasten # 187) 1 1 LED_ON 51 51 1- PWM5
Front L- (Fasten #110) 2 2 FAIL 52 52 1- PWM4
Lch 1 1 L+ REF 53 53 1- PWM3
2 2 L- BL_TYPE1 54 54 1-PWM2
2 3 R- BL_TYPE2 55 55 1-PWM1
1 4 R+ BL_TYPE3 56 56 GND
SPEAKER R- (Fasten # 110) 2 3 Housing Speaker Connect or
Front R+ (Fasten # 187) 1 4
2.0ch:4pin MOLEX 502439-0400 2.0ch:CN4601 4pin 1-821-614-11 MOLE X 502494-0470
Rch
G-B Harness
G-B
R3 or RU board STBY3.3V
RS232_RXD
1
2
1
2
RS232_TXD 3 3
SIRCS_IN 4 4
SIRCS_OUT 5 5
GND 6 6
CN101
182018311
HEM2 Board
12V 1 1
3a- V GND 3 3
Except EX720 Model GND 4 4
GLS_CTRL 5 5
GLS_CTRL2 6 6
EMI_FAIL 7 7
NC 8 8
1-821-135-11
CN6101 SJM20-28WLB T- con Board(PEL3)

To B board (100106)
T-CON_Vcc12V 28 1
T- con 28 1 12V
GND 27 3 26 2 12V
T- con T-CON_VCC12V 26 2 27 3 GND
GND 25 4 25 4 GND
T-CON_VCC_12V To B 24 NC SM04B-PASS-TBT(LF)(SN)
GND 23 NC 1- 819- 460- 11
BDR_ASU_12V 22 NC
Option
GND 21 NC
BDR_ASU_12V 20 NC 1 1 12V
GND 19 NC 2 2 12V
REG12V 18 2 3 3 GND
GND 17 4 4 4 GND
REG12V 16 3 5 5 GLS_CTRL
GND 15 5 6 6 GLS_CTRL2
AU_12V 14 8 7 7 EMI_FAIL
B board
AU_GND 13 6 8 8 NC
AU_12V 12 9 J ST SM08B- GHS- TB

1-819-468-11
AU_GND 11 7
B board
STBY3.3V 10 10
GND 9 1
T-CON_ON 8 3
AC_OFF_DET 7 9 BAT- V board GND 1
BL_ERR 6 7
UARTD_TX 2
NC 5 NC
UARTD_RX 3
NC 4 NC
10 10 STBY_+3.3V RESET 4
PFC_ON 3 2
12 9 AUDIO+12.5V STBY_+3.3V 5
NC 2 NC
14 8 AUDIO+12.5V MODE_TVM 6
POWER_ON 1 8
11 7 AUDIO+12.5V_GND UARTA_RX 7
13 6 AUDIO+12.5V_GND NC (MD2) 8
15 5 REG+12.5V_GND UARTC_RX 9
17 4 REG+12.5V_GND UARTC_TX 10
16 3 REG+12.5V GND 11
18 2 REG+12.5V UARTA_TX
ECS_MATRIX
12
13
TL- EX1JIG board
NC 1 T-CON_VCC
CN6001 STBY_+3.3V 14
1-842-569-11 MODE_PEM 15
HEADER ASSEMBLY FOR PWB 10P PEM_LOG_RX 16

PEM_LOG_TX 17
GND 18
7 9 AC_OFF_DET CN9004
1 8 POWERON 1-774-667-51
6 7 BL_ERR TL-EX1 Connector,FFC/FPC 18P
NC 6 NC
NC 5 NC
NC 4 NC
8 3 TCON_ON
3 2 PFC_PWR
9 1 GND
CN6002
1-842-559-11
BLK Board
REG_12V 1 1 1 1 REG_12V VLED_VCC 1 1 1 1 VLED_VCC

GND 2 2 2 2 GND VLED_VCC 2 2 2 2 VLED_VCC
NC 3 3 3 3 NC NC 3 NC NC 3 NC
BLK board
BL_ERR 4 4 4 4 BL_ERR NC 4 NC NC 4 NC
NC 5 5 5 5 NC NC 5 NC 7 5 VLED_GND
NC 6 6 6 6 NC NC 6 NC 8 6 VLED_GND
A C_OFF_DET 7 7 7 7 A C_OFF_DET VLED_GND 7 5 9 7 VLED_GND
CN6102 1-821-888-11 1-821-888-11 VLED_GND 8 6
JST L 7p JST L 7p CN6701 VLED_GND 9 7 10 8 VLED_GND
PRI_VCC 1 1 1 1 PRI_VCC LD_ERR 11 9 NC 10 NC
PRI_GND 2 2 2 2 PRI_GND NC 12 NC 13 11 GL_CTRL
CN6502 1-817-207-11 1-817-207-11 CN6601 GL_CTRL 13 11 14 12 LED_ON
JST JST LED_ON 14 12
CN1002
PFC_GND 1 1 1 1 PFC_GND
0-844-177-01
PFC_OUT 2 2 2 2 PFC_OUT 1-822-339-11
JST
SFP79-02WLB JAM JST XA 14P CN6700 SM12B-PBVSS-TB(LF)(SN)
SFP79-02WLB JAM 1-822-908-11 CN6600
CN6501 1-822-908-11
AC_IN
AC-N
AC-L
1
2
1
2
AC
AC pigtail
pigtail
CN6001
SFP79-02WLB JAM
1-822-908-11
SECTION 4 - TROUBLESHOOTING Self Diagnosis
Supported model
OVERVIEW
This chapter provides information regarding the Self Diagnosis
feature in our TVs.
UPDATING THE SOFTWARE

As mentioned in “Section 2 - Software Requirements” on page
18 there are several issues that may be resolved by updating
the software to the latest version. For a list of possible correctable
issues see “Examples of Software Correctable Symptoms” on page
20.
SECTION 4 - TROUBLESHOOTING
TRIAGE CHART
Use this general Triage Chart to determine what may possibly be causing the error before going out to the customers location.
Before you make the service call…
1. Confirm the symptom from the customer. Chassis: AZ2F
2. Select that symptom from the chart.
3. Bring ONLY THE MOST LIKELY PART for that symptom.
4. Follow the troubleshooting charts in the technical guides to isolate the board.
5. Chart Color Code
RED DOT: Most likely defective part LAST UPDATED: 6/2/2011
BLUE TRIANGLE: Secondary possible defective part
Symptoms - Shutdown. Power LED No WIRELESS
blinking red diagnostics sequences Power Video LAN Remote Audio
Reference No Green Whole Isolated Double
4 No
4 Power LED No video Screen area No 3D images on Not Working No Audio
Momentary Remote
(Dead Set) Distortion Distortion 3D
2 3 No Backlight Backlight 5 6 *7 8 10
BATV Board  ▲    ▲ ▲ ▲    
Power Supply Board  ▲  
G8 Board (55") 
HLR2 Board     
HEM2 Board  
Wireless Card (EX723) 
LD Board 
Service Bulletin 
Software Update 
TCON Board   
LCD Panel    
AUDIO/ IR
Problem POWER POWER BACK-LIGHT BACK-LIGHT TCON CONV TEMP WDT SYNC * ONLY IF 7X SHUTDOWN OCCURS IMMEDIATLEY
This Triage document is for general reference purposes. To access the most recent version of the Triage documents for the models listed in this
manual, login into the Sony Authorized Servicer Portal at http://www.sony.com/asp.
PROTECTION SHUTDOWN STANDBY LED FLASH COUNT
Self Diagnosis
Supported model
Critical voltages and circuit operations are monitored by the CPU

on the Main Board. If a fault is detected the Self-Diagnostic function
in the TV will force the TV to shut down by the CPU. The monitored
circuit in which the fault occurred will cause the CPU to flash the
standby LED in groups of repeating sequences. The number of
blinks in these groups identifies which voltage or circuit caused the
protection event.
Not all of the available protect codes are used in every model. For
example, models that are LED backlit do not use the 4-blink balancer Ambient Sensor/ Picture Off / Standby LED Power LED
error as this circuit is found in models that are backlit with fluorescent (IR) Infrared Receiver Timer LED
lamps. The information in this section contains the protect circuits and Figure 4-1. LED DISPLAY
diagnostics codes used in the models listed in this manual. “Figure
4-3. Diagnostic Table” on page 41 provides guidance in locating the
possible component causing the shutdown. 2 times
5 times
LED ON 0.3 sec.

LED OFF 0.3 sec. LED OFF
3 sec.
Figure 4-2. BLINK COUNT
2X Blink - Main Power Error regulate down to between 89V and 125V depending on the Backlight
A 2X protection mode blink pattern can be activated due one of the adjustment in the User Menu. If one of the negative supplies is 0V
following defects. or rises above -175V before shut-off then the Power Supply Board is
defective, replace it to fix the problem.
●● Loss of REG12V (LVP)* A defective X-Reality processor on the Main Board or Switch circuit
●● Loss of -125V (Single Line) on the Power Supply Board will cause a loss of the Power-ON signal
(2X). To determine which component is defective check the Power-
●● Excessive -125V Level (OVP)* ON voltage level at CN6704/pin 1. In normal operation 3V should be
measured. If the 3V is present before shut-off then the Power Supply
●● Loss of Power-ON Signal Board is defective. If 0V is measured before shut-off then the Main
Board is defective.
●● Excessive PFC Voltage (OVP)
Finally, there are PFC protection circuits on the Power Supply Board
●● Excessive PFC Temperature (OTP)
that when activated will cause a 2X blink protection mode. The PFC
*Low Voltage Protection (LVP) circuit is monitored for both over-voltage and over-temperature.
Therefore, if all the previously discussed circuits checkout okay,
*Over Voltage Protection (OVP) there could still be a problem on the Power Supply Board in the PFC
A loss or excessive condition of the REG12VDC secondary voltage circuit causing the 2X blink. Replacing the Power Supply Board will
from the main power supply IC6351 will cause a 2X blink pattern on fix the TV.
the standby LED. The 12VDC can be checked at CN6704/pin 16. 3X Blink- DC Regulator/Audio Error
If the measurement is 0V or rises above 12VDC (approaches 15V) The Audio error can occur due on of the following error conditions.
before the TV shuts down the Power Supply Board is defective.
If approximately 12VDC is present and remains below 12VDC before ●● Defective DC Regulator on Main Board
shutdown then further troubleshooting is necessary to determine the ●● Shorted or Damaged Speaker Connections
defective component.
●● Defective Audio Amplifier (Main Board)
After confirming proper REG12V levels, check the Negative LED
Backlight supply levels. A loss or excessive condition of the negative ●● Loss of AU12V (Open F4200 on Main Board)
supply will cause a 2X blink failure. The voltage level can be checked
at CN6701/pins 1 & 3 before the TV shuts off. There will be 2 to 4 ●● Loss of AU12V (Open Fuse on Power Supply Board)
wires (Red & Blue) depending on the panel size. All individual wires
should be checked for proper voltage level. In normal operation the
voltage level will initially rise to approximately -175V and then should
The first thing to check when a 3X blink protection mode occurs is 6X Blink - Backlight System Failure
the physical condition of the speakers and speaker connections. The
speakers should measure 8 ohms. Shorted speakers or connections NOTE: All models will make two attempts to power up before a 6X is
can cause a 3X blink protection mode. activated. The SONY logo (Backlight) may or may not display on the
screen. However, the splash tones will be heard two times. After the
If the speakers and connections check okay, then the defective second attempt the TV will turn off and the standby LED will blink a
component is on the Main Board. Either an open F4200, defective 6X protection mode. (Note: The splash tone may not be heard if it is
DC Regulator, or defective Audio amplifier will cause a 3X blink turned off or the volume is set to minimum.)
protection mode. In any of these cases, replace the Main Board to
fix this condition. If a 6X blink pattern is activated then a defect has occurred in one of
the following areas.
A defect on the Power Supply Board can cause a 3X blink protection
mode and shut-off. Check the AU12V level at CN6704/pin 14. If 0V is ●● Defective Panel LED(s)
measure before shut-off the Power Supply Board is defective.
●● Defective Power Supply
4X Blink – Balancer Error When troubleshooting a 6X backlight system failure it is key to notice
The 4X error code is only used on models incorporating local dimming if the backlights illuminate before the TV shuts off. The following
LED backlighting. If a failure occurs on the LD board the TV will shut list shows the possible backlight status and blink pattern and the
down and display this diagnostic code. Models using conventional possible failed components.
non-local dimming LED backlighting do not utilize this error code. 1) Momentary Backlight and 6X
5X Blink - TCON Error a) Defective LED(s) (LCD Panel Assb.)
The 5X blink protection mode indicates a communications error 2) No Backlight and 6X
between the TCON Board and the X-Reality microprocessor on the
Main Board. If the TCON is available for replacement, replace the a) Replace Power Supply
TCON. If the TCON is not available, the LCD panel must be replaced
since the TCON circuit is part of the LCD panel assembly. In rare In most cases, if the Sony logo (Backlight) momentarily illuminates
cases a loose or defective LVDS cable could also be the cause. and the TV shuts off and a 6X is activated than one or more of the
backlight LEDs are defective. The LCD Panel assembly panel must
be replaced for a defective LED. However, before replacing the LCD
panel assembly check for a complete loss of the Negative Backlight
(-89V to -125V) power supply. The -89V to -125V power supply can
be checked at CN6702/pins 1 & 3.
If there is no backlight before the TV shuts off and activates a 6X, If the TV takes a considerable period of time to shut-off check the
than check the “Backlight ON” signal from the TV microprocessor following items:
and the Positive (+145V) Backlight power supply from the Power
Supply Board. The BL-ON signal can be checked at CN6704/pin 5 ●● The TV should not be located too close to any heating
and the +145V at CN6701/pins 1 & 3. devices.
If the “Backlight-ON” signal is okay and the Positive Power supply ●● The TV should have at least 4 inches of clearance around
is missing then the Power Supply Board is defective. However, if the sides & rear, and 11 inches of clearance over the top to
the Backlight-ON is missing then the X-Reality Microprocessor is ensure adequate ventilation.
defective and the Main Board must be replaced to repair the problem.
●● Check that all vented areas on the TV are clear of all dust
7X Blink - Temperature Failure and debris.
These models do not display a temperature warning OSD dialogue ●● If the TV shuts off immediately after Power-ON then one
box before shutting off and going into a 7X standby LED blink pattern. of the following components has failed (Not an Actual
The main objective when a 7X blink pattern occurs is to determine Excessive Temperature Condition).
which of the following possible defects is causing the excessive
temperature condition indication. ●● X-Reality Microprocessor (Main Board)
●● Temperature Sensor (Main Board)

●● Excessive Ambient Room Temperature
In either case the Main Board must be replaced to fix the
●● Dust or Debris Blocking the TV Ventilation Apertures problem.
8X Blink – WDT
●● Defective Temperature Sensor or X-Reality Microprocessor
(Main Board) 8x blink code is mainly used during TV software development. Look
The first step is to notice how long it takes the TV to shut off and in TV’s service SELF CHECK for error code history and notice at the
trigger a 7X blink protection mode. bottom of the list WDT (Watch Dog Timer) error codes, in particular
notice 103 HOST_WDT.
If the TV has an actual excessive temperature condition it will
take a considerable period of time to shut off and indicate a 7X 10X Blink – IR Sync Transmitter Failure
blink protection mode. This is because it will take time for the TV
A failure of the infrared sync transmitter circuits on the HEM2 board
components to heat up and for the temperature sensor to detect the
will cause a 10X error and replacement of this board will usually
excessive temperature and shut the TV off.
rectify the problem. In rare cases, the main board could be the
source of the failure.
DIAGNOSTIC CODE DESCRIPTIONS
The Diagnostic Table provides an overview of the number of times the standby LED blinks and the possible location. To access the Triage
documents for the models listed in this manual, login into the Sony Authorized Servicer Portal at http://www.sony.com/asp.
Diagnostic Item Number of times
Diagnostic Item Description Standby LED blinks Possible Location
G10 Board (32" Models Only)
MAIN_POWER Main Power Error 2 G5 Board (46" Models Only)
BATV Board
BATV Board
DC_ALERT DC Regulator/Audio Error G10 Board (32" Models Only)
3 G4 Board (40" Models Only)
AUD_PROT Audio Error Detection G6 Board (55" Models Only)
LCD Panel
BALANCER Balancer Error 4
BATV Board
TCON ERR TCON Error TCON Control MT Board
BATV Board
5
P_ID_ERR Panel ID NVM Error G4 Board (40" Models Only)
LD Board
BACKLITE Backlight Error 6
LCD Panel
BATV Board
Ventilation
TEMP_ERR Temperature Error 7
BATV Board
Service Bulletin (See Appendix Section)
103 HOST_WDT Watch Dog Timer Notification 8
Software Update
EMITTER Emitter Error 10 HEM2 Board
Figure 4-3. DIAGNOSTIC TABLE

NOTE: To provide information to customers regarding how to use their TV features or FAQs, refer the customer to the Sony esupport website
at http://esupport.sony.com.
VIEWING THE SELF CHECK DIAGNOSTIC HISTORY CLEARING THE SELF CHECK DIAGNOSTIC LIST
It is possible to bring up past occurrences of a failure for confirmation Since the diagnostic results displayed on the screen are not
on the Self Check diagnostic history screen. This feature is useful for automatically cleared, always check the self-diagnostic screen after
failures which are intermittent or when the customer is not sure what you have completed the repairs to be sure you have cleared the
is causing the television to shut down. result display to “0”.
1. TV must be in standby mode. (Power off). 1. To clear the Error history and Error count
2. Press the following buttons on the Remote Commander press 8 0 .
within a second of each other:
RESETTING THE LCD PANEL OPERATING HOURS
3. DISPLAY Channel 5 Volume -
POWER . The 3 sets of numbers displayed on the lower left corner of the screen
indicates the total accumulated operating hours of the television and
* NOTE: This differs from accessing Service Adjustments Mode the operating hours of the LCD panel. Total operating hours is on the
(Volume +) left, boot count in the center and panel hours in the right group (The
StandBy LED Flash Count center numbers are not used.)
Diagnostic Item
1. To clear the LCD Panel operating hours of the LCD
SELF CHECK Panel after replacing the panel, press 7 0 .
000 RGB_SEN -------------- -------------- -------------- 00
000 RESERVED
000 RESERVED
--------------
--------------
-------------- -------------- 00
-------------- -------------- 00
EXITING THE SELF CHECK DIAGNOSTIC SCREEN
002 MAIN_POWE Error Count
003 DC_ALERT
--------------
--------------
--------------
--------------
--------------
--------------
01
00 (00-99) 1. To exit the Self Diagnostic screen, turn off the power to
003 AUD_PROT
004 BALANCER
--------------
--------------
--------------
--------------
--------------
--------------
00
00 the TV by pressing the POWER button on the remote
005 HFR_ERR -------------- -------------- -------------- 00
005 TCON_ERR -------------- -------------- -------------- 00 or the POWER button on the TV.
005 P_ID_ERR -------------- -------------- -------------- 00
006 BACKLITE -------------- -------------- -------------- 00
006 VLED -------------- -------------- -------------- 00
007 TEMP_ERR -------------- -------------- -------------- 00
007 FAN_ERR -------------- -------------- -------------- 00
010 EMITTER -------------- -------------- -------------- 00
012 IA -------------- -------------- -------------- 00
101 VPC_WDT -------------- -------------- -------------- 00
102 MEPS_WDT -------------- -------------- -------------- 00
103 HOST_WDT -------------- -------------- -------------- 00
104 STBY_WDT -------------- -------------- -------------- 00
12345-00333-06789
- -
Panel operation time by hour (MAX:65535)
Boot count (MAX:65535)
Total operation time by hour (MAX:65535)
Figure 4-4. SAMPLE SELF CHECK DIAGNOSIS PAGE
SECTION 5 - FLOW CHARTS AND DIAGRAMS
OVERVIEW
The following flow charts provide information to determine what repair parts to order based on the TV error.
NO POWER
These voltage levels will vary slightly due
to panel size (40" Panel Levels shown).
55" Models
LCD Panel Assembly
12V
CN6102 1 18 CN6701
LED-ON +109V
19V 1 12 CN1001 1
LED
CN6502 2 18 CN6601 24V
14 1 CN1002 -61V to -82V Backlights
400V CN6700 1
CN1000
CN6501 1 18 CN6600
G8 LD
LCD
PANEL
32", 40", 46" Models
CN6001 1 24V 1 CN1001 1
CN6801 LED-ON CN1002 LCD
110VAC 14 12
Panel
CN1000 1
AC
LD
Input TCON
LED-ON & (120Hz)
BL Control
CN6704 (32")
CN6151 (40",46") Power-ON 3V CN2001
CN6101 (55") 1 8 TCON 12V 12V
AC-OFF-Detect 3V 49
7 9 CN6002 1
TCON-ON 3V CN9006
8 3 5V 3D Emitter
39 3 Motion Sensor
STBY 3.3V
10 10 HMS3 HEM2
12 AU12V
8
REG 12V CN6001 STBY 3.3V
16 3 33 1 IR Sensor
TCON 12V HLR2
24 1
G10 (32") 5V Wireless

23 2
G4 (40")
WIFI
G5 (46")
G6 (55") BATV
Figure 5-1. POWER SUPPLY DIAGRAM
Power Error
Is
“Standby” LED Yes
illuminate steady
RED?
Press Remote
No Power Button
Confirm TV is
securely plugged into
an Active AC Outlet Does the
OK “Power” LED No
Light Green?
Is
110VAC Present No Repair AC Outlet or
at CN6001 ? Replace AC-Power Cord Yes Press TV
Power Button
Initial Power-ON OK
Yes Troubleshoot Video,
Backlight, Panel, or Audio
Check Main Fuse Problem Does the Replace
F6101 Yes
“Power” LED Remote Batteries or
Light? Remote
Yes Replace No
Is Fuse
Power Supply
Open?
Board Replace
Main Board
No
Check STBY 3.3V

(In STBY Mode) Check
AC-OFF-Detect
(In STBY Mode)
Is
voltage No Replace
3.3V Power Supply Is
Present? voltage No Replace
Board
3.3V Power Supply
Present ? Board
Yes
Yes
Replace
Main Board
Figure 5-2. NO POWER
STANDBY LED BLINKING
Unit Shuts OFF
RED LED
Blinking
2X Blink Pattern
REG12V Error
Check REG12V
*Before Shutdown
Is voltage Replace
No
12V Power Supply
Present ? Board
Yes
Check Power-ON
*Before Shutdown
Is
voltage
No Replace
3V
Present ? Main Board
Yes
Replace
Power Supply
Board
Figure 5-3. 2 BLINK ERROR
Unit Shuts OFF
RED LED
Blinking
3X Blink Pattern
Audio Error
Check
Speakers &
Connections
Do
Speakers
No Replace
Measure
Speaker(s)
8 ohms ?
Yes
Check AU12V
*Before Shutdown
Is voltage Replace
No
12V Power Supply
Present ? Board
Yes
Replace
Main Board
Unit Shuts OFF
RED LED
Blinking
4X Blink Pattern
(Balancer Error)
Replace
LCD Panel
Assembly
Is 4X still Yes Replace

occuring? Main Board
No
Problem
Solved
Unit Shuts OFF
RED LED
Blinking
5X Blink Pattern
TCON/HFR Error
Check LVDS connection

between
LCD Panel (TCON) & BATV Brds
Is
No Repair
connection
Connection
OK?
Yes
Check
TCON 12V supply
Is Yes Replace
12V Present?
TCON Board
No
Check TCON ON
Signal
Is Replace
Yes
3V Present? Power Supply
Board
No
Replace
Main Board
Unit Shuts OFF
RED LED
Blinking Check +109V & -70V
LED Supplies
*Before Shutdown
6X Blink Pattern
(Backlight Error)
Are
Yes Replace
Is “SONY” logo all voltage
LCD Panel
Displayed and Present ?
Assembly
Tones Heard?
Is
Backlight ON No No
Before Shut
Down? Check 24V to LD-Board
*Before Shutdown
Yes
Replace Is
LCD Panel voltage
Assembly 24V Before Yes Replace
Shutdown? LD-Board
Is No
Issue No Replace
Resolved? Main Board Check LED-ON to LD-Board
*Before Shutdown
Yes
Is
Issue voltage
Resolved 3V Before No Replace
Shutdown ? TCON-Board
Yes
Check Dimmer signal

*Before Shutdown
Is
voltage
No Check for
1V to 3V Before Short
Shutdown?
Yes Replace
Main Board
Replace
Power Supply
Board
Unit Shuts OFF
RED LED
Blinking
7X Blink Pattern
Temperature Error
Does
Yes unit Shut-Down
Immediately after
Power ON ?
No
Clear unit ventilation areas

and confirm adequate local
room temperature
Does unit still No Issue

shutdown (7X)? Resolved
Yes
Replace
Main Board
NO PICTURE/NO SOUND
User Menu (XMB) Service Mode
IC1404 Video NAND FLASH

RF Input NTSC/ATSC
User Data
Tuner IC Audio
White Balance
Video GAMMA
Video 1 (Composite)
Audio
Video
Video 2
Audio LVDS Cable
(Component / Composite)
Video CN2001 LCD Panel Assembly
PC Input
Audio 14 LCD Panel
Digital Video
/
42 TCON/HFR LCD
From SPDIF Output (120Hz) Panel
(Optical) TCON 12V 49
HDMI IN 1
(ARC) IC5500
HDMI IN 2 HDMI
IC9000 LED Backlight
Switch Video To HDMI 1 for System
Audio X-Reality
& ARC Output
HDMI IN 3
EQ
(HDCP) CN2700
(EDID)
HDMI IN 4 SPDIF
Digital Audio
Output (Optical)
Video
USB 2.0 Interface J2702
Audio
LR IC4502
Video Headphone/Analog
USB 2.0 Audio OPAMP
Interface Audio Audio Output
Video
RJ45 (Ethernent) Interface CN4602
Audio
L
LR IC4601
Output
Audio
Amplifier
R
F4200
AU12V
BATV
Figure 5-9. VIDEO/AUDIO DIAGRAM
Missing or
Distorted Video
Is Check External Device Is

Video Missing or No and Connections External Device Yes Replace
Distorted on All Swap Devices and & connection Main Board
Inputs? connections OK?
No
Yes
Repair External
Is Device
Video Missing Distorted
or Distorted?
Is
Missing Distortion
Present in No Replace
User Menu Main Board
Can OSD ?
User Menu be Yes Replace
Displayed ? Main Board
Yes
No
Sharp Horizontal
or Vertical Lines Is
Skew (or Rock) the LVDS
connector from its socket Single Pixels
No Check LVDS cable NG Replace
at the TCON Brd. or Complete Line for Physical Damage LVDS Cable
of Pixels
missing? Cable OK
Yes
Perform WIDE Mode Test
Are Flashes Yes Replace
of color Replace
displayed? Main Board LCD Panel
Does
No Distortion follow
picture size Yes Replace
Replace when changing Main Board
TCON Board WIDE mode?
No
Replace
TCON Board
Figure 5-10. NO VIDEO ERROR
Missing or Distorted Audio
Is Audio Check External Device Is

No and Connections External Device Yes Replace
Missing or Distorted Swap Devices and & connection Main Board
on All Inputs? connections OK?
Yes No
Check Repair External

HP Audio Output Device
Is Audio No Replace
Present? Main Board
Yes
Check
Check Speaker Resistance at
AU12V from Power Supply (across Speakers)
& Connections
No Replace
Is 12V 8 ohms
Power Supply
Present? & No Replace
Board
Connections Speaker(s)
Yes OK?
Yes
Replace
Main Board
Figure 5-11. AUDIO ERROR
SECTION 6 - DISASSEMBLY/PART NUMBER INFORMATION
TABLE-TOP STAND ASSEMBLY REMOVAL Components not identified by a part number or The component parts of an assembly are indicated by the * Items marked with an asterisk are not stocked since
description are not stocked because they are seldom reference numbers in the far right column of the parts list they are seldom required for routine service. Expect
A Remove 3 screws from Table-Top Stand Assembly required for routine service. and within the dotted lines of the diagram. some delay when ordering these components.
NOTE: The components identified by shading NOTE: Les composants identifies per un trame et NOTE: The components identified by a red outline and a mark contain
and ! mark are critical for safety. Replace only une marque ! sont critiques pour la securite. confidential information. Specific instructions must be adhered to whenever
with part number specified. Ne les remplacer que par une piece portant le these components are repaired and/or replaced.
numero specifie. See Appendix A: Encryption Key Components in the back of this manual.
(Check the Sony Authorized Servicer Portal at http://www.sony.com/asp website for any additional service related issues.)
4 1
2
5
3
A
B Lift up TV set to detach from Table-Top Stand Assembly

C Gently place the LCD TV set face down onto a soft cloth 4
REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]
1 4-267-490-01 STAND, HEAD(M9) 3 4-267-564-01 STAND, BASE(L2)

(KDL-32EX720 ONLY) (KDL-46EX720/46EX723 ONLY)
1 4-267-491-01 STAND, HEAD(M9) 3 4-267-566-01 STAND, BASE(LL2)
1 4-267-497-01 STAND, HEAD(ML9)
(ALL MODELS EXCEPT KDL-32EX720/32EX723) 4 4-259-541-01 USER SCREW ST
(SCREWS TO ATTACH HEAD STAND AND BASE STAND TO NECK)
C
2 4-259-177-02 NECK (M9)
(KDL-32EX720/32EX723 ONLY) 5 2-580-608-01 SCREW, +PSW M5X16
2 4-259-180-02 NECK (ML9) (SCREWS TO ATTACH TABLE-TOP STAND TO LCD TV)
(KDL-40EX720/40EX723 ONLY) For product protection and safety reasons, Sony strongly recommends
2 4-259-183-02 NECK (L9) that you use the screws provided with the TV
(KDL-46EX720/46EX723 ONLY) CAUTION: These screws cannot be used to secure the TV to
2 4-259-186-02 NECK (LL9) the Wall Mount Brackets
(KDL-55EX720/55EX723 ONLY)
2-580-608-01 SCREW, +PSW M5X16
B 3 4-267-555-01 STAND, BASE(M2) (SCREWS TO ATTACH TABLE-TOP STAND TO LCD TV)
(KDL-32EX720 ONLY) For product protection and safety reasons, Sony strongly recommends
Soft Cloth
3 4-267-554-01 STAND, BASE(M2) that you use the screws provided with the TV
(KDL-32EX723 ONLY) CAUTION: These screws cannot be used to secure the TV to
3 4-267-560-01 STAND, BASE(ML2) the Wall Mount Brackets
une marque ! sont critiques pour la securite. confidential information. Specific instructions must be adhered to whenever
REAR COVER AND AC COVER REMOVAL and ! mark are critical for safety. Replace only
CAUTION: Do not damage the Power Board Connector and Power Supply Cord when removing the (Check the Sony Authorized Servicer Portal at http://www.sony.com/asp website for any additional service related issues.)
Rear Cover. Refer to “Appendix A - Removing the Rear Cover” on page A-1 for complete instructions.
A Remove screws from Rear Cover
5 from KDL-32EX720/32EX723 Only
6 from KDL-46EX720/46EX723 Only 51
B Remove screws from Rear Cover
2 from all models except KDL-55EX720/55EX723
C Remove 1 screw and release clips from AC Cover to detach from Rear Cover
(Refer to “Appendix A - Removing the Rear Cover” on page A-1.)
D Remove 2 screws from Rear Cover
E Remove 1 screw from Terminal Area position
F Remove screws from Rear Cover
7 from all models except KDL-46EX720/46EX723
52
G Gently lift up Rear Cover form bottom side to detach from Bezel
A REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]
51 4-275-430-02 REAR COVER(32) 52 4-266-269-01 COVER, AC(M)

(KDL-32EX720 ONLY) (ALL MODELS EXCEPT KDL-32EX723)
B FROM ALL
51 4-275-431-01 REAR COVER(32) 52 4-266-270-11 COVER, AC(M)
MODELS
EXCEPT (KDL-32EX723 ONLY) (KDL-32EX723 ONLY)
E 51 4-275-420-02 REAR COVER(40)
KDL-55EX720/
55EX723 (KDL-40EX720/40EX723 ONLY) 4-256-393-01 SCREW, +PSW M3X6 W12
(KDL-55EX720/ 51 4-275-413-01 REAR COVER(46) 7-685-648-79 SCREW +BVTP 3X12 TYPE2 IT-3
55EX723 ONLY) (KDL-46EX720/46EX723 ONLY) 2-580-639-01 SCREW, +BVTP 4X12 TYPE2 IT-3
D 4-257-907-01 JOINT, STAND
51 4-268-007-02 REAR COVER (55 CAS) A
C (KDL-55EX720 ONLY) 4-268-126-02 SCREW, ORNAMENTAL M6X12
51 4-268-007-22 REAR COVER (55 CAS) A 7-685-646-79 SCREW +BVTP 3X8 TYPE2 IT-3
(KDL-55EX723 ONLY)
F
G
SWITCH UNIT, SPEAKERS, WIRELESS LAN CARD AND and ! mark are critical for safety. Replace only une marque ! sont critiques pour la securite. confidential information. Specific instructions must be adhered to whenever
ANTENNAS REMOVAL
A Lift up Switch Unit and disconnect 1 connector to detach from Bezel
B Lift up AC Power Cord and disconnect 1 connector to detach from LCD Panel
C Remove 1 screw from right side Speaker (KDL-46EX720/46EX723 Only)
D Slide-out right side Speaker to detach from Bezel
E Remove 1 screw from left side Speaker (KDL-46EX720/46EX723 Only)
F Slide-out left side Speaker to detach from Bezel
NOTE: Steps G-K are for KDL-40EX723/46EX723/55EX723 models only.

G Remove 1 screw from Wireless LAN Card to detach from LCD Panel
H Remove 1 screw from Antenna to detach from WIFI Holder (V) 104
I Remove 1 screw from WIFI Holder (V) to detach from LCD Panel
J Remove 1 screw from Antenna to detach from WIFI Holder (H)
K Remove 1 screw from WIFI Holder (H) to detach from LCD Panel
106
102
105
103
101 102
G REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]
I
101 1-489-582-11 SWITCH UNIT 105 1-754-746-11 ANTENNA
(ALL MODELS EXCEPT KDL-32EX723) (KDL-40EX723/46EX723/55EX723 ONLY)
101 1-489-582-21 SWITCH UNIT 106 1-754-749-11 ANTENNA
102 1-858-597-11 LOUDSPEAKER (3X10CM) 106 1-754-752-11 ANTENNA
K H
(KDL-32EX720/32EX723 ONLY) (KDL-55EX723 ONLY)
102 1-858-594-11 LOUDSPEAKER (3X15CM)
(ALL MODELS EXCEPT KDL-32EX720/32EX723) 2-990-421-41 SCREW (+PSW) (M3X6)
4-167-964-01 SCREW, +PWTP2 4X16
F
103
! 1-838-797-11 POWER-SUPPLY CORD (WITH CONN.)
J 104 1-458-355-11 WIRELESS LAN CARD
B E (KDL-40EX723/46EX723/55EX723 ONLY)
A C
D
LD BOARD, HEM2 BOARD, HLR2 BOARD AND and ! mark are critical for safety. Replace only
HMS3 BOARD REMOVAL (Check the Sony Authorized Servicer Portal at http://www.sony.com/asp website for any additional service related issues.)
A Remove screws and lift-up LD Shield to detach from LCD Panel
4 from KDL-32EX720/32EX723/40EX720/40EX723 Only
2 from KDL-46EX720/46EX723/55EX720/55EX723 Only
B Disconnect 2 connectors and lift-up LD Board to detach from LCD Panel
C Release clips and disconnect 1 connector to detach HEM2 Board from Emitter Holder
D Release clips and disconnect 1 connector to detach HLR2 Board from LED Guide
E Remove 1 screw from HMS3 Board
F Release clips and disconnect 1 connector to detach HMS3 Board from LED Guide
G Lift up Frenel Lens to detach from HMS3 Board
155
154
153
152
151
G
151 A-1792-512-A HEM2 BOARD, MOUNTED 154 A-1806-495-A HMS3 BOARD, MOUNTED
152 A-1796-818-A LD BOARD, MOUNTED * 155 1-856-184-11 FRENEL LENS
F E (KDL-32EX720/32EX723/40EX720/40EX723 ONLY)
D 152 A-1804-042-A LD BOARD, MOUNTED 2-990-421-41 SCREW (+PSW) (M3X6)
(KDL-46EX720/46EX723/55EX720/55EX723 ONLY) 7-685-646-79 SCREW +BVTP 3X8 TYPE2 IT-3
153 A-1792-877-A HLR2 BOARD, MOUNTED
(ALL MODELS EXCEPT KDL-32EX723)
153 A-1792-878-A HLR2 BOARD, MOUNTED
B (KDL-32EX723 ONLY)
A
C
G10/G4/G5/G6/G8(POWER SUPPLY) BOARD AND and ! mark are critical for safety. Replace only une marque ! sont critiques pour la securite. confidential information. Specific instructions must be adhered to whenever
BATV (MAIN) BOARD REMOVAL
NOTE:S:
Refer to “Handling the LVDS FFC Connector” on page 3 to disconnect the LVDS Connector.
The Insulation Sheet (G10), Insulation Sheet (G4), Insulation Sheet (G7), and Side Jack Label (Label
BAT-V Mold Side) are not included with the LCD Panel and must be replaced when replacing the LCD
201
Panel.
ALL EXCEPT KDL-55EX720/55EX723
A Remove screws and disconnect 3 connectors from G10/G4/G5 Board 202

5 screws from KDL-32EX720/32EX723/40EX720/40EX723 Only
3 screws from KDL-46EX720/46EX723 Only
B Disconnect 5 connectors from BATV Board (Refer to “Handling the LVDS FFC Connector” on page 3)
C Remove 5 screws from BATV Board
D Release 2 clips to detach Side Jack Bracket from BATV Board
203
204
205
D 201 4-258-701-01 LABEL (BAT-V MOLD SIDE) (FOR SIDE JACK) 203 A-1831-639-B BATV BOARD, COMPLETE (KDL-32EX723 ONLY)
(KDL-32EX720 ONLY) AFTER REPLACING THE MAIN BOARD OR THE LCD PANEL, YOU MUST
ORDER THIS PART WHEN REPLACING THE LCD PANEL. UPDATE THE SOFTWARE TO THE LATEST VERSION AND COMPLETE
201 4-265-046-21 LABEL (BAT-V MOLD SIDE) (FOR SIDE JACK) ANY SERVICE ADJUSTMENTS.
(KDL-32EX723 ONLY) 204 NA G10 (POWER) BOARD, COMPLETE
ORDER THIS PART WHEN REPLACING THE LCD PANEL. (KDL-32EX720/32EX723 ONLY)
C 201 4-256-435-11 LABEL (BAT-V MOLD SIDE) (FOR SIDE JACK) FOR ALL LCD PANEL AND TCON BOARD PART NUMBER
(KDL-40EX720/40EX723/46EX720/46EX723 ONLY) INFORMATION REFER TO THE LCD PANELS SERVICE MANUAL.
B ORDER THIS PART WHEN REPLACING THE LCD PANEL. 204 1-474-300-11 G4 (POWER) BOARD, COMPLETE
A 202 4-265-832-02 BRACKET SIDE (BAT-V32) (KDL-40EX720/40EX723 ONLY)
(KDL-32EX720 ONLY) 204 NA G5 (POWER) BOARD, COMPLETE
202 4-265-833-21 BRACKET SIDE (BAT-V32) (KDL-46EX720/46EX723 ONLY)
(KDL-32EX723 ONLY) FOR ALL LCD PANEL AND TCON BOARD PART NUMBER
202 4-265-828-01 BRACKET SIDE (BAT-V MOLD) INFORMATION REFER TO THE LCD PANELS SERVICE MANUAL.
(KDL-40EX720/40EX723/46EX720/46EX723 ONLY) 205 4-268-446-01 SHEET, INSULATION (G10)
203 A-1814-572-B BATV BOARD, COMPLETE ORDER THIS PART WHEN REPLACING THE LCD PANEL.
(ALL MODELS EXCEPT KDL-32EX723) 205 4-268-443-01 SHEET, INSULATION (G4)
AFTER REPLACING THE MAIN BOARD OR THE LCD PANEL, YOU MUST (ALL MODELS EXCEPT KDL-32EX720/32EX723)
UPDATE THE SOFTWARE TO THE LATEST VERSION AND COMPLETE ORDER THIS PART WHEN REPLACING THE LCD PANEL.
ANY SERVICE ADJUSTMENTS. 2-990-421-41 SCREW (+PSW) (M3X6)
KDL-55EX720/55EX723 ONLY and ! mark are critical for safety. Replace only
A numero specifie. See Appendix A: Encryption Key Components in the back of this manual.
Remove 2 screws and disconnect 4 connectors from G8Board
B Remove 4 screws and disconnect 5 connectors from G6 Board (Check the Sony Authorized Servicer Portal at http://www.sony.com/asp website for any additional service related issues.)
C Disconnect 5 connectors from BATV Board (Refer to “Handling the LVDS FFC Connector” on page 3)
D Remove 5 screws from BATV Board
E Release 2 clips to detach Side Jack Bracket from BATV Board
251
252 253
254
255
D 256
C
B
257
251 1-474-302-11 G8(POWER) BOARD, COMPLETE 255 A-1814-572-B BATV BOARD, COMPLETE
252 4-268-445-01 SHEET, INSULATION (G7) AFTER REPLACING THE MAIN BOARD OR THE LCD PANEL, YOU MUST
ORDER THIS PART WHEN REPLACING THE LCD PANEL. UPDATE THE SOFTWARE TO THE LATEST VERSION AND COMPLETE
253 4-256-437-01 LABEL (BAT-V METAL SIDE) (FOR SIDE JACK) ANY SERVICE ADJUSTMENTS.
ORDER THIS PART WHEN REPLACING THE LCD PANEL. 256 1-474-303-11 G6 (POWER) BOARD, COMPLETE
254 4-265-834-01 BRACKET SIDE (BAT-V METAL) 257 4-268-443-01 SHEET, INSULATION (G4)
ORDER THIS PART WHEN REPLACING THE LCD PANEL.
2-990-421-41 SCREW (+PSW) (M3X6)
PANEL BRACKETS AND LCD PANEL REMOVAL and ! mark are critical for safety. Replace only une marque ! sont critiques pour la securite. confidential information. Specific instructions must be adhered to whenever
NOTES:
The LD Board is NOT included with the replacement LCD Panel.
Remove the LCD Board from the original LCD panel to use on the replacement LCD Panel.
The LCD Panel is securely attached to the Bezel using double-sided tape.
(Refer to “Appendix C - Replacing the LCD Panel” on page C-1)
A Remove 3 screws from Top Horizontal Panel Brackets

(KDL-55EX720/55EX723 Only)
B Lift up Top Horizontal Panel Brackets to detach from Bezel
2 from All Models Except KDL-55EX720/55EX723
C Remove 2 screws from Side Vertical Panel Brackets
305
(KDL-55EX720/55EX723 Only)
D Lift up Side Vertical Panel Brackets to detach from Bezel 301

4 from KDL-40EX720/40EX723 Only 304
8 from KDL-55EX720/55EX723 Only B 305
302
E Gently lift-up LCD Panel to detach from Bezel A
303
301 4-266-695-01 BEZEL(32 CAS) 302 NA LCD PANEL
D C (KDL-32EX720 ONLY) FOR ALL LCD PANEL AND TCON BOARD PART NUMBER INFORMATION
E
301 4-266-696-01 BEZEL(32 CAS) REFER TO THE LCD PANELS SERVICE MANUAL.
(KDL-32EX723 ONLY) NOTE: THE LD BOARD IS NOT INCLUDED WITH THE LCD PANEL.
CLEANING THE LCD PANEL 301 4-266-689-01 BEZEL(40 CAS) 303 4-266-012-01 BRACKET, PANEL (C)
(KDL-40EX720 ONLY) (ALL MODELS EXCEPT KDL-32EX723/55EX720/55EX723)
301 4-266-689-11 BEZEL(40 CAS) 303 4-266-013-01 BRACKET, PANEL (C)
CAUTION: When cleaning the TV, be sure to unplug the power cord to avoid any chance of electric shock.
(KDL-40EX723 ONLY) (KDL-32EX723 ONLY)
301 4-266-684-01 BEZEL(46 CAS) 304 4-266-016-01 BRACKET, PANEL (H)
Clean the cabinet of the TV with a dry soft cloth. (KDL-46EX720 ONLY) (ALL MODELS EXCEPT KDL-32EX723/55EX720/55EX723)
Wipe the LCD screen gently with a soft cloth. 301 4-266-684-11 BEZEL(46 CAS) 304 4-266-017-01 BRACKET, PANEL (H)
Stubborn stains may be removed with a cloth slightly moistened with a solution of mild soap and warm water. (KDL-46EX723 ONLY) (KDL-32EX723 ONLY)
301 4-266-680-01 BEZEL (55 CAS) 305 4-266-019-01 BRACKET, PANEL (M)
If using a chemically pretreated cloth, please follow the instruction provided on the package. (KDL-55EX720 ONLY) (KDL-55EX720/55EX723 ONLY)
Never use strong solvents such as a thinner, alcohol or benzine for cleaning. 301 4-266-680-11 BEZEL (55 CAS)
Periodic vacuuming of the ventilation openings is recommended to ensure to proper ventilation. (KDL-55EX723 ONLY) 4-256-393-01 SCREW, +PSW M3X6 W12
SCREWS and ! mark are critical for safety. Replace only une marque ! sont critiques pour la securite. confidential information. Specific instructions must be adhered to whenever
KDL-32EX720/32EX723
P/N DESCRIPTION REMARKS TOTAL (Check the Sony Authorized Servicer Portal at http://www.sony.com/asp website for any additional service related issues.)
▲ 2-580-608-01 SCREW, +PSW M5X16 TABLE-TOP STAND(3) 3
△ 4-256-393-01 SCREW, +PSW M3X6 W12 RC(5), AC COVER(1) 6
■
□
7-685-648-79
2-580-639-01
SCREW +BVTP 3X12 TYPE2 IT-3
SCREW, +BVTP 4X12 TYPE2 IT-3
TERMINAL AREA(1)
RC(7)
1
7
CONNECTORS
◆ 4-257-907-01 JOINT, STAND RC(2) 2
◇ 4-268-126-02 SCREW, ORNAMENTAL M6X12 RC(2) 2
● 2-990-421-41 SCREW (+PSW) (M3X6) BATV(5), G10(5), BLK(4), WIFI(1), WIFI HLDRS(2), ANTENNAS(2) 19 KDL-32EX720/32EX723 ONLY
○ 4-167-964-01 SCREW, +PWTP2 4X16 NOT IN THIS MODEL 0
★ 7-685-646-79 SCREW +BVTP 3X8 TYPE2 IT-3 HMS3(1) 1
☆ 4-259-541-01 USER SCREW ST HEAD STAND to NECK(1), NECK to BASE STAND(2) 3
KDL-40EX720/40EX723
P/N DESCRIPTION REMARKS TOTAL

■ 7-685-648-79 SCREW +BVTP 3X12 TYPE2 IT-3 TERMINAL AREA(1) 1
□ 2-580-639-01 SCREW, +BVTP 4X12 TYPE2 IT-3 RC(7) 7 351
◆ 4-257-907-01 JOINT, STAND RC(2) 2 352
● 2-990-421-41 SCREW (+PSW) (M3X6) BATV(5), G4(3), BLK(4), WIFI(1), WIFI HLDRS(2), ANTENNAS(2) 17
★ 7-685-646-79 SCREW +BVTP 3X8 TYPE2 IT-3 HMS3(1) 1 353
KDL-46EX720/46EX723
P/N DESCRIPTION REMARKS TOTAL 354

■ 7-685-648-79 SCREW +BVTP 3X12 TYPE2 IT-3 TERMINAL AREA(1) 1 355
□ 2-580-639-01 SCREW, +BVTP 4X12 TYPE2 IT-3 RC(5) 5
◆ 4-257-907-01 JOINT, STAND RC(2) 2
● 2-990-421-41 SCREW (+PSW) (M3X6) BATV(5), G5(3), BLK(2), WIFI(1), WIFI HLDRS(2), ANTENNAS(2) 15
○ 4-167-964-01 SCREW, +PWTP2 4X16 SPKR-L(1), SPKR-R(1) 2
★ 7-685-646-79 SCREW +BVTP 3X8 TYPE2 IT-3 HMS3(1) 1
KDL-55EX720/55EX723
P/N DESCRIPTION REMARKS TOTAL REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]
△ 4-256-393-01 SCREW, +PSW M3X6 W12 RC(14), AC COVER(1), PNL BRKT(5) 20 * 351 1-910-801-02 CONNECTOR ASSEMBLY 28P * 354 1-910-801-40 (LVDS) FLEXIBLE FLAT CABLE 56 PIN
■ 7-685-648-79 SCREW +BVTP 3X12 TYPE2 IT-3 NOT IN THIS MODEL 0 * 352 1-910-800-99 CONNECTOR ASSEMBLY 14P * 355 1-910-801-06 HARNESS ASSEMBLY
□ 2-580-639-01 SCREW, +BVTP 4X12 TYPE2 IT-3 RC(7) 7
* 353 1-838-866-11 (LVDS) FLEXIBLE FLAT CABLE N4 32S
◆ 4-257-907-01 JOINT, STAND RC(2) 2
● 2-990-421-41 SCREW (+PSW) (M3X6) BATV(5), G6(4), G8(2), BLK(2), WIFI(1), WIFI HLDRS(2), ANTENNAS(2) 18
★ 7-685-646-79 SCREW +BVTP 3X8 TYPE2 IT-3 TERMINAL AREA(1), HMS3(1) 2
and ! mark are critical for safety. Replace only une marque ! sont critiques pour la securite. confidential information. Specific instructions must be adhered to whenever
KDL-40EX720/40EX723 ONLY KDL-46EX720/46EX723 ONLY KDL-55EX720/55EX723 ONLY
401
451 502
504 505
402 501
503
452
403
453 506
404
405 454
455
507 508
REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]
* 401 1-910-801-12 CONNECTOR ASSEMBLY 28P * 451 1-910-801-22 CONNECTOR ASSEMBLY 28P * 501 1-838-919-11 CONNECTOR ASSEMBLY 2P
* 402 1-838-865-11 (LVDS) FLEXIBLE FLAT CABLE N4 40S * 452 1-838-864-11 (LVDS) FLEXIBLE FLAT CABLE N4 46S * 502 1-838-920-11 CONNECTOR ASSEMBLY 2P
* 403 1-910-801-10 CONNECTOR ASSEMBLY 14P * 453 1-910-801-19 CONNECTOR ASSEMBLY 14P * 503 1-910-801-45 CONNECTOR ASSEMBLY 7P
* 404 1-910-801-41 (LVDS) FLEXIBLE FLAT CABLE 56 PIN * 454 1-910-801-42 (LVDS) FLEXIBLE FLAT CABLE 56 PIN * 504 1-910-801-30 CONNECTOR ASSEMBLY 14P
* 505 1-910-801-33 CONNECTOR ASSEMBLY 28P
* 405 1-910-801-16 HARNESS ASSEMBLY * 455 1-910-801-26 HARNESS ASSEMBLY
(KDL-40EX720 ONLY) (KDL-46EX720 ONLY) * 506 1-838-863-11 (LVDS) FLEXIBLE FLAT CABLE N4 55S
* 405 1-910-801-60 HARNESS ASSEMBLY * 455 1-910-801-71 HARNESS ASSEMBLY * 507 1-910-801-43 (LVDS) FLEXIBLE FLAT CABLE 56 PIN
(KDL-40EX723 ONLY) (KDL-46EX723 ONLY)
* 508 1-910-801-38 HARNESS ASSEMBLY
(KDL-55EX720 ONLY)
* 508 1-910-801-79 HARNESS ASSEMBLY
(KDL-55EX723 ONLY)
4-256-454-02 SPACER (G A)
ACCESSORIES AND PACKAGING (KDL-55EX720/55EX723 ONLY)
X-2580-498-1 SUPPORT BELT KIT
3-299-071-05 FLYER, SAFETY
7-600-031-96 TAPE (3M 1350FW-1)15MMX66M WHT
4-273-074-11 FLYER, SAFETY
7-632-452-24 TAPE (NO.303) 18MMX35M YEL
4-275-462-11 MANUAL, INSTRUCTION (ENGLISH VERSION)
4-275-462-21 MANUAL, INSTRUCTION (FRENCH VERSION) OPTIONAL ACCESSORIES
4-275-462-31 MANUAL, INSTRUCTION (SPANISH VERSION) THE 3D GLASSES LISTED BELOW ARE AVAILABLE THROUGH THE SONY STYLE WEBSITE.
(KDL-32EX720/40EX720/40EX723/46EX720/55EX720 ONLY) USE THE DESCRIPTION TO LOCATE THE PART AND PRICING INFORMATION
* 4-269-995-12 MANUAL, INSTRUCTION (ENGLISH VERSION) TDG-BR50/B 3D GLASSES (BLACK - SIZE SMALL)
(KDL-32EX723 ONLY) TDG-BR50/P 3D GLASSES (PINK - SIZE SMALL)
* 4-269-995-32 MANUAL, INSTRUCTION (SPANISH VERSION) TDG-BR50/L 3D GLASSES (BLUE - SIZE SMALL)
(KDL-32EX723 ONLY) TDG-BR100/B 3D GLASSES (SIZE ADULT)
* 4-270-904-11 SUPPLEMENT(STAND INSTALLATION) TDG-BR200/B 3D GLASSES (SIZE SMALL)
(ALL MODELS EXCEPT KDL-32EX723) TDG-BR250/B 3D GLASSES (SIZE ADULT)
TDG-BR250/DBL 3D GLASSES - TWO PACK (SIZE ADULT)
MISCELLANEOUS 4-289-288-01 LID, BATTERY COVER FOR 3D GLASSES

1-458-395-11 POLARIZER ADAPTER (FOR BR250 MODEL)
X-2549-819-1 BAG, SCREW ASSEMBLY (M)
1-458-395-21 POLARIZER ADAPTER (FOR BR200 MODEL)
(KDL-32EX720/32EX723/40EX720/40EX723 ONLY)
SU-WL500 WALL MOUNTING BRACKET
X-2560-379-1 BAG, SCREW ASSEMBLY (L)
1-838-940-11 USB WIRELESS LAN ADAPTER
(KDL-46EX720/46EX723/55EX720/55EX723 ONLY)
4-262-708-01 CLAMPER, CABLE
* 4-270-467-11 CUSHION, T32 (BAT-V) REMOTE COMMANDER
(KDL-32EX720 ONLY)
1-489-473-11 REMOTE COMMANDER (RM-YD061) (US/CND MODELS)
4-281-014-01 DOUBLE SIDED TAPE (PANEL 10) (KDL-32EX720/40EX720/46EX720/55EX720 ONLY)
(KDL-55EX720/55EX723 ONLY) 1-489-663-11 REMOTE COMMANDER (RM-YD070) (MX/LA MODELS)
4-272-200-01 DOUBLE SIDED TAPE (PANEL) (KDL-32EX720/40EX720/46EX720/55EX720 ONLY)
(ALL MODELS EXCEPT KDL-55EX720/55EX723) 1-489-475-11 REMOTE COMMANDER (RM-ED044)
4-188-302-11 HEX WRENCH (KDL-32EX723 ONLY)
4-100-136-01 SHEET (CORE), C 1-489-479-11 REMOTE COMMANDER (RM-YD059) (US/CND MODELS)
(ALL MODELS EXCEPT KDL-32EX720/32EX723) (KDL-40EX723/46EX723/55EX723 ONLY)
4-256-443-01 SHEET, RADIATION (BAT-L/V) 1-489-662-11 REMOTE COMMANDER (RM-YD069) (MX/LA MODELS)
(KDL-40EX723 ONLY)
WIRE DRESSING
KDL-32EX720/32EX723 ONLY KDL-46EX720/46EX723 ONLY
Figure 6-1. KDL-32EX720/32EX723 OVERALL WIRE DRESSING Figure 6-3. KDL-46EX720/46EX723 OVERALL WIRE DRESSING
Figure 6-2. KDL-40EX720/40EX723 OVERALL WIRE DRESSING Figure 6-4. KDL-55EX720/55EX723 OVERALL WIRE DRESSING
SECTION 7 - SERVICE ADJUSTMENTS
OVERVIEW ACCESSING SERVICE ADJUSTMENT MODE
As mentioned in “Section 2 - Software Requirements” on page 18, 1. TV must be in standby mode. (Power off).
the models in this manual utilize a “generic” type Main Board, 2. Access Service Mode by pressing the following buttons
therefore certain service adjustments settings must be changed or on the Remote Commander within a second of each
confirmed when either the Main Board, LCD Panel, or TCON Board other:
are replaced.
DISPLAY Channel 5 Volume + POWER .
UPDATING THE SOFTWARE POWER
After replacing the Main Board, LCD Panel, or TCON Board, you
MUST UPDATE the SOFTWARE to the latest version. Instructions
for updating the software are included with the software package DISPLAY
on the Sony Authorized Servicer Portal at http://www.sony.com/asp
website.
VOLUME+
RM-YD070
3. The DIGITAL Service Menu displays. VIEWING OR CHANGING SERVICE DATA
NOTE: There are 3 Service Menus for this model,
DIGITAL, CHASSIS, and VPC. If the DIGITAL Service Within each Service Menu are Categories and data information.
Menu is not displayed, press JUMP or OPTIONS on the Category Name
Remote Commander.
DIGITAL SERVICE CHASSIS SERVICE

001 OP Category Number 000 WYVERN
000 VERS ---
Item Number 000 S2_NOISE_TH 32
<MAIN> <EXT>
DM1.301W00AA RF:01.05
WF1.003W00AA WF:2.0.0.99
DF1.001W00AA WF:0B
YM1.010W00AA CAN:X.XXX
DB2.105W00AA FDlXXXX
(DM1.301W00A)
DD1.016W00AA
WP0.521W00AA <PEM>
MID:3D65E924 PM1.012W00LU Item Name Data Value
PID:02050000 PB1.000W00LU
PNL:T315HW07 V7 PL1.011J46LUX Figure 7-3. Service Data Definitions
POP:X.XXX PD1.011J46LUX
Use the buttons on the Remote Commander to review or change the
service data.
Figure 7-1. Sample Digital Service Menu
4. To change the Category, press 2 to move to the
press JUMP Next Category or press 5 to go back to the Previous
or OPTIONS Category.
Note: Pressing 2 or 5 only changes the Categories
within the Service Menu displayed.
CHASSIS SERVICE 5. To change the adjustment item, press 1 to move to
000 WYVERN
000 S2_NOISE_TH 32
the Next Item or 4 to go back to the Previous Item.
6. To change the Data Value, press 3 to increase the
Data Value or 6 to decrease the Data Value.
7. Press MUTING then press 0 to WRITE (Save) the
changes.
Figure 7-2. Sample Chassis Service Menu
8. To exit service mode, press HOME or turn the TV
power off.
UPDATING SERVICE ADJUSTMENT DATA SELECTING THE SEGMENT CODE
WHEN REPLACING THE MAIN BOARD Before proceeding, update the software to the latest version. After
updating the software, go into Service Mode to select the correct
The following procedures must be performed after replacing the Segment Code data value.
Main Board or the LCD Panel and updating the software to ensure 1. TV must be in standby mode. (Power off).
that the service adjustment data is accurate
2. Access Service Mode by pressing the following buttons
If the following adjustments are not completed, some of the features on the Remote Commander within a second of each
for the television will not be available. other:
●● Select the Segment Code
●● Select the Destination DIGITAL SERVICE
001 OP
●● Select the Model Name 000 VERS ---
●● Select the BU Trans <MAIN> <EXT>

DM1.301W00AA RF:01.05
●● Confirm Model ID and Product ID WF1.003W00AA
DF1.001W00AA
WF:2.0.0.99
WF:0B
(DM1.301W00A)
DD1.016W00AA
WP0.521W00AA <PEM>
MID:3D65E924 PM1.012W00LU
PID:02050000 PB1.000W00LU
PNL:T315HW07 V7 PL1.011J46LUX
3. Press 2 to move to the 002 MODEL category.
DIGITAL SERVICE
002 MODEL
000 SEG N4_N9
4. Using the table, press 3 to increase the data value or 5. Press MUTING then press 0 to WRITE (Save) the
6 to decrease the data value, to select the correct changes.
segment code data value.
Segment
Model Name Code Name Model ID Product ID Panel ID DIGITAL SERVICE
Code
002 MODEL
KDL‐32EX720 3a‐2 N4_N9 3D65E923 02050000 LTY320HJ0101
000 SEG N4_N9
KDL‐32EX720 3a‐2 N4_N9 3D65E924 02050000 T315HW07 V7
KDL‐32EX720 3a‐2 N4_N9 3D65E954 02050000 V315H3‐PE5A
WRITE
KDL‐32EX723 3a‐2 N5 3D65E923 06140000 LTY320HJ0101
KDL‐32EX723 3a‐2 N5 3D65E924 06140000 T315HW07 V7
KDL‐32EX723 3a‐2 N5 3D65E954 06140000 V315H3‐PE5A
KDL‐40EX720 3a‐2 N4_N9 3D65E91F 02050000 LTU400HF0301
KDL‐40EX720 3a‐2 N4_N9 3D65E920 02050000 T400HW04 V1 When complete, the screen briefly indicates the
KDL‐40EX720 3a‐2 N4_N9 3D65E91F 02050000 LTY400HF0901 process is “Done”.
KDL‐40EX723 3a‐2 N5 3D65E91F 02140000 LTU400HF0301
KDL‐40EX723 3a‐2 N5 3D65E920 02140000 T400HW04 V1
DIGITAL SERVICE
KDL‐40EX723 3a‐2 N5 3D65E91F 02140000 LTY400HF0901
002 MODEL
KDL‐46EX720 3a‐2 N4_N9 3D65E906 02050000 11SCT2L460
000 SEG N4_N9
KDL‐46EX720 3a‐2 N4_N9 3D65E91E 02050000 T460HW08 V2
DONE
KDL‐46EX720 3a‐2 N4_N9 3D65E952 02050000 V460H1‐LE5
KDL‐46EX723 3a‐2 N5 3D65E906 02140000 11SCT2L460
KDL‐46EX723 3a‐2 N5 3D65E906 02140000 LTY460HJ0501
KDL‐46EX723 3a‐2 N5 3D65E91E 02140000 T460HW08 V2
KDL‐46EX723 3a‐2 N5 3D65E952 02140000 V460H1‐LE5 6. Proceed to “Selecting the Destination”.
KDL‐55EX720 3a‐2 N4_N9 3D65E91C 02050000 LTY550HJ0301
KDL‐55EX720 3a‐2 N4_N9 3D65E91D 02050000 T546HW04 V1
KDL‐55EX723 3a‐2 N5 3D65E91C 02140000 LTY550HJ0301
KDL‐55EX723 3a‐2 N5 3D65E91D 02140000 T546HW04 V1
CAUTION: Verify the DESTINATION is set correctly 9. Press MUTING then press 0 to WRITE (Save) the
before proceeding to the next step. If another changes.
destination Data Value is selected, it may possibly
corrupt the software which would require a Main Board DIGITAL SERVICE
replacement. 002 MODEL
001 DEST U/C
SELECTING THE DESTINATION
The correct model may need to be selected after updating the WRITE
software.
CAUTION: Selecting the incorrect destination may require replacing

the Main Board. When complete, the screen briefly indicates the
process is “Done”.
7. Press 1 to move to the 001 DEST item.
DIGITAL SERVICE
DIGITAL SERVICE 002 MODEL
002 MODEL 001 DEST U/C
001 DEST U/C
DONE
10. Proceed to “Selecting the Model Name”.

8. Using the table, press 3 to increase the data value or
6 to decrease the data value, to select the correct
destination of the TV.
DESTINATION DATA VALUE
CND U/C
LATIN AMERICA LTN/ATSC
MEXICO LTN/ATSC
US U/C
SELECTING THE MODEL NAME When complete, the screen briefly indicates the
process is “Done”.
The correct model may need to be selected after updating the
software.
DIGITAL SERVICE
11. Press 1 to move to the 002 MODEL item. 002 MODEL
002 MODELNAME KDL-32EX720
DIGITAL SERVICE
DONE
002 MODEL
002 MODELNAME KDL-32EX720
14. Proceed to “Selecting the BU Trans”.
SELECTING THE BU TRANS

12. If the correct model does not display, press 3 until the This procedure is to copy the White Balance adjustment data from
model displayed matches the model of the TV. the TCON Board to the main board. The BU Trans service item is
under the VPC service menu.
13. Press MUTING then press 0 to WRITE (Save) the
changes. 15. Press JUMP or OPTIONS on the Remote Commander
until the VPC menu displays.
DIGITAL SERVICE VPC SERVICE
002 MODEL 000 DATA_COPY
002 MODELNAME KDL-32EX720 000 BU_TRANS 0
WRITE
16. To change the data value of the BU_Trans, press 3
to increase the data value to 1.
VPC SERVICE
000 DATA_COPY
000 BU_TRANS 1
NOTE: If the message displays “DATA TRANSFER NG” ADDING THE SERIAL NUMBER AFTER
the transfer is not complete. If that occurs, repeat step
16 . REPLACING THE MAIN BOARD
VPC SERVICE The replacement board does not contain a serial number. Use the
000 DATA_COPY following instructions to add the customer’s serial number.
000 BU_TRANS 2
CAUTION: The serial number can only be entered once. Please
make sure to enter the correct serial number for the customer’s TV.
DATA TRANSFER NG 1. Locate the serial number for the TV on the side of the
Rear Cover of the TV.
17. Verify the Data Transfer succeeded.
MODEL NO
VPC SERVICE KDL-32EX720
000 DATA_COPY
SERIAL NO
000 BU_TRANS 3
3001318
DATA TRANSFER SUCCESS 2. TV must be in standby mode. (Power off).

18. Exit service mode by pressing HOME and then turn the on the Remote Commander within a second of each
TV power off. other:
19. Cycle AC Power. DISPLAY Channel 5 Volume + POWER .
(Unplug and Plug AC Cord from the AC Outlet).
20. Wait a minute while lights flash, and initial setup screen DIGITAL SERVICE
shows. 001 OP
21. TV update is complete. 000 VERS ---
The additional features of the TV, including 3D, are now <MAIN> <EXT>
DM1.301W00AA RF:01.05
available. WF1.003W00AA WF:2.0.0.99
DF1.001W00AA WF:0B
(DM1.301W00A)
DD1.016W00AA
WP0.521W00AA <PEM>
PID:02050000 PB1.000W00LU
4. Press 2 to move to the 002 MODEL category. 7. Press the select button to display the Serial
Number input screen.
DIGITAL SERVICE
002 MODEL
DIGITAL (MODEL) SERVICE
000 SEG N4_N9
SerialNumberEdit
*1 SerialNumber
Please input serial number

(0000000-9999999)
5. Press 1 until the 003 SERIAL item displays. ----------------
CAUTION: The serial number can only be entered
DIGITAL SERVICE once. Please make sure to enter the correct serial
002 MODEL
003 SERIAL
number for the customer’s TV.
---
8. Using the remote commander, enter the serial number
of the TV.
NOTE: If the incorrect serial number is entered, press
to go back to the Serial Number input screen
6. Press 0 to display the Serial Number Edit option. and re-enter the correct serial number.
9. Press the select button to WRITE (Save) the serial
DIGITAL (MODEL) SERVICE number to the replacement Main Board.
SerialNumberEdit
*1 SerialNumber SerialNumberEdit
*1 SerialNumber
Please input serial number

(0000000-9999999)
3001318 WRITE
When complete, the screen indicates the process is CONFIRMING THE MODEL ID AND PRODUCT ID
“Done”, then the serial number displays.
After completing all of the service adjustment changes, verify that
the correct Model ID and Product ID displays in the Service menu.
SerialNumberEdit 1. TV must be in standby mode. (Power off).
*1 SerialNumber 2. Access Service Mode by pressing the following buttons
on the Remote Commander within a second of each
3001318 other:
10. Exit service mode by pressing HOME and then turn the DIGITAL SERVICE
TV power off.
001 OP
11. Cycle AC Power. 000 VERS ---
(Unplug and Plug AC Cord from the AC Outlet). Software Version
12. Proceed to “Confirming the Model ID and Product ID.” <MAIN> <EXT>
DM1.301W00AA RF:01.05
WF1.003W00AA WF:2.0.0.99
DF1.001W00AA WF:0B
Model ID DB2.105W00AA FDlXXXX
Product ID (DM1.301W00A)
Panel ID DD1.016W00AA
WP0.521W00AA <PEM>
PID:02050000 PB1.000W00LU
3. Using the information provided in the Segment Code table
below, verify the Model ID and Product ID are correct.
UPDATING SERVICE ADJUSTMENT DATA
Model Name Code Name
Segment
Model ID Product ID Panel ID
WHEN REPLACING THE LCD PANEL
Code
KDL‐32EX720 3a‐2 N4_N9 3D65E923 02050000 LTY320HJ0101 Before proceeding, update the software to the latest version. After
KDL‐32EX720 3a‐2 N4_N9 3D65E924 02050000 T315HW07 V7 updating the software, go into Service Mode to make the appropriate
KDL‐32EX720 3a‐2 N4_N9 3D65E954 02050000 V315H3‐PE5A adjustments to the copy the data onto the panel.
KDL‐32EX723 3a‐2 N5 3D65E923 06140000 LTY320HJ0101
KDL‐32EX723 3a‐2 N5 3D65E924 06140000 T315HW07 V7 ●● Copy the BU Flash Data
KDL‐32EX723 3a‐2 N5 3D65E954 06140000 V315H3‐PE5A
KDL‐40EX720 3a‐2 N4_N9 3D65E91F 02050000 LTU400HF0301 ●● Confirm Model ID and Product ID
KDL‐40EX720 3a‐2 N4_N9 3D65E920 02050000 T400HW04 V1
●● Reset the Panel Operation Time
KDL‐40EX720 3a‐2 N4_N9 3D65E91F 02050000 LTY400HF0901
KDL‐40EX723 3a‐2 N5 3D65E920 02140000 T400HW04 V1
KDL‐40EX723 3a‐2 N5 3D65E91F 02140000 LTY400HF0901
KDL‐46EX720 3a‐2 N4_N9 3D65E906 02050000 11SCT2L460
KDL‐46EX720 3a‐2 N4_N9 3D65E952 02050000 V460H1‐LE5
KDL‐46EX723 3a‐2 N5 3D65E906 02140000 11SCT2L460
KDL‐46EX723 3a‐2 N5 3D65E906 02140000 LTY460HJ0501
KDL‐46EX723 3a‐2 N5 3D65E91E 02140000 T460HW08 V2
KDL‐46EX723 3a‐2 N5 3D65E952 02140000 V460H1‐LE5
KDL‐55EX720 3a‐2 N4_N9 3D65E91C 02050000 LTY550HJ0301
KDL‐55EX720 3a‐2 N4_N9 3D65E91D 02050000 T546HW04 V1
KDL‐55EX723 3a‐2 N5 3D65E91C 02140000 LTY550HJ0301
KDL‐55EX723 3a‐2 N5 3D65E91D 02140000 T546HW04 V1
4. Exit service mode by pressing HOME and then turn the TV
power off.
COPYING THE BU TRANS DATA 4. Press 2 to move to the 001 DATA_BACKUP category
This procedure is to copy the White Balance adjustment data from
and the 000 BU_FLASH item.
the Main Board to the TCON board. The BU Flash service item is VPC SERVICE
under the VPC service menu. 001 DATA_BUKUP
1. TV must be in standby mode. (Power off). 000 BU_FLASH 0
on the Remote Commander within a second of each
other: 5. To change the data value of the BU_Trans, press 3 to
increase the data value to 1.
VPC SERVICE
DIGITAL SERVICE 001 DATA_BUKUP
001 OP 000 BU_FLASH 1
000 VERS ---
<MAIN> <EXT>
DM1.301W00AA
WF1.003W00AA
RF:01.05
WF:2.0.0.99
NOTE: If the message displays “DATA TRANSFER NG”
DF1.001W00AA
YM1.010W00AA
WF:0B
CAN:X.XXX
the transfer is not complete. If that occurs, repeat step
DB2.105W00AA
(DM1.301W00A)
FDlXXXX 5.
DD1.016W00AA
WP0.521W00AA <PEM>
MID:3D65E924 PM1.012W00LU VPC SERVICE
PID:02050000
PNL:T315HW07 V7
PB1.000W00LU
PL1.011J46LUX
001 DATA_BUKUP
POP:X.XXX PD1.011J46LUX 000 BU_FLASH 2
3. Press JUMP or OPTIONS on the Remote Commander DATA TRANSFER NG

6. Verify the Data Transfer succeeded.
VPC SERVICE
000 DATA_COPY
VPC SERVICE
000 BU_TRANS 0 001 DATA_BUKUP
000 BU_FLASH 3
DATA TRANSFER SUCCESS
7. Exit service mode by pressing HOME and then turn the 3. Using the information provided in the Segment Code
TV power off. table below, verify the Model ID and Product ID are
correct.
8. Cycle AC Power.
Segment
(Unplug and Plug AC Cord from the AC Outlet). Model Name Code Name Model ID Product ID Panel ID
Code
9. Proceed to “Confirming the Model ID and Product ID.” KDL‐32EX720 3a‐2 N4_N9 3D65E923 02050000 LTY320HJ0101
KDL‐32EX720 3a‐2 N4_N9 3D65E924 02050000 T315HW07 V7
CONFIRMING THE MODEL ID AND PRODUCT ID KDL‐32EX720 3a‐2 N4_N9 3D65E954 02050000 V315H3‐PE5A
KDL‐32EX723 3a‐2 N5 3D65E923 06140000 LTY320HJ0101
After completing all of the service adjustment changes, verify that
KDL‐32EX723 3a‐2 N5 3D65E924 06140000 T315HW07 V7
the correct Model ID and Product ID displays in the Service menu.
KDL‐32EX723 3a‐2 N5 3D65E954 06140000 V315H3‐PE5A
1. TV must be in standby mode. (Power off). KDL‐40EX720 3a‐2 N4_N9 3D65E91F 02050000 LTU400HF0301
2. Access Service Mode by pressing the following buttons KDL‐40EX720 3a‐2 N4_N9 3D65E920 02050000 T400HW04 V1
on the Remote Commander within a second of each KDL‐40EX720 3a‐2 N4_N9 3D65E91F 02050000 LTY400HF0901
other:
KDL‐40EX723 3a‐2 N5 3D65E920 02140000 T400HW04 V1
DISPLAY Channel 5 Volume + POWER . KDL‐40EX723 3a‐2 N5 3D65E91F 02140000 LTY400HF0901
KDL‐46EX720 3a‐2 N4_N9 3D65E906 02050000 11SCT2L460
DIGITAL SERVICE
001 OP KDL‐46EX720 3a‐2 N4_N9 3D65E952 02050000 V460H1‐LE5
000 VERS ---
KDL‐46EX723 3a‐2 N5 3D65E906 02140000 11SCT2L460
Software Version
KDL‐46EX723 3a‐2 N5 3D65E906 02140000 LTY460HJ0501
<MAIN> <EXT>
DM1.301W00AA RF:01.05 KDL‐46EX723 3a‐2 N5 3D65E91E 02140000 T460HW08 V2
WF1.003W00AA WF:2.0.0.99 KDL‐46EX723 3a‐2 N5 3D65E952 02140000 V460H1‐LE5
DF1.001W00AA WF:0B
YM1.010W00AA CAN:X.XXX KDL‐55EX720 3a‐2 N4_N9 3D65E91C 02050000 LTY550HJ0301
Model ID DB2.105W00AA FDlXXXX KDL‐55EX720 3a‐2 N4_N9 3D65E91D 02050000 T546HW04 V1
Product ID (DM1.301W00A) KDL‐55EX723 3a‐2 N5 3D65E91C 02140000 LTY550HJ0301
Panel ID DD1.016W00AA
WP0.521W00AA <PEM> KDL‐55EX723 3a‐2 N5 3D65E91D 02140000 T546HW04 V1
PID:02050000
PNL:T315HW07 V7
PB1.000W00LU
PL1.011J46LUX
4. Exit service mode by pressing HOME and then turn the
POP:X.XXX PD1.011J46LUX TV power off.
5. Proceed to “Resetting the Panel Operation Time”.
RESETTING THE PANEL OPERATION TIME
SELF CHECK
After completing all steps, reset the panel operation time from the
000 RGB_SEN -------------- -------------- -------------- 00
Self Check screen. 000 RESERVED -------------- -------------- -------------- 00
000 RESERVED -------------- -------------- -------------- 00
1. TV must be in standby mode. (Power off). 002 MAIN_POWE
003 DC_ALERT
--------------
--------------
--------------
--------------
--------------
--------------
01
00
2. Press the following buttons on the Remote Commander 003 AUD_PROT
004 BALANCER
--------------
--------------
--------------
--------------
--------------
--------------
00
00
within a second of each other: 005 HFR_ERR
005 TCON_ERR
--------------
--------------
--------------
--------------
--------------
--------------
00
00
3. DISPLAY Channel 5 Volume - 005 P_ID_ERR
006 BACKLITE
--------------
--------------
--------------
--------------
--------------
--------------
00
00
POWER . 006 VLED
007 TEMP_ERR
--------------
--------------
--------------
--------------
--------------
--------------
00
00
007 FAN_ERR -------------- -------------- -------------- 00
010 EMITTER -------------- -------------- -------------- 00
012 IA
101 VPC_WDT
--------------
--------------
--------------
--------------
--------------
--------------
00
00
* NOTE: This differs from accessing Service Adjustments Mode 102 MEPS_WDT -------------- -------------- -------------- 00
103 HOST_WDT -------------- -------------- -------------- 00
(Volume +) 104 STBY_WDT -------------- -------------- -------------- 00
12345-00333-00000
12345-00333-06789
- -
SELF CHECK
Panel operation time
000 RGB_SEN -------------- -------------- -------------- 00
000 RESERVED -------------- -------------- -------------- 00 5. To exit the Self Diagnostic screen, turn off the power to
000 RESERVED -------------- -------------- -------------- 00
002 MAIN_POWE -------------- -------------- -------------- 01 the TV by pressing the POWER button on the remote
003 DC_ALERT
003 AUD_PROT
--------------
--------------
--------------
--------------
--------------
--------------
00
00 or the POWER button on the TV.
004 BALANCER -------------- -------------- -------------- 00
005 HFR_ERR -------------- -------------- -------------- 00
005 TCON_ERR -------------- -------------- -------------- 00
005 P_ID_ERR -------------- -------------- -------------- 00
006 BACKLITE -------------- -------------- -------------- 00
006 VLED -------------- -------------- -------------- 00
007 TEMP_ERR -------------- -------------- -------------- 00
007 FAN_ERR -------------- -------------- -------------- 00
010 EMITTER -------------- -------------- -------------- 00
012 IA -------------- -------------- -------------- 00
101 VPC_WDT -------------- -------------- -------------- 00
102 MEPS_WDT -------------- -------------- -------------- 00
103 HOST_WDT -------------- -------------- -------------- 00
104 STBY_WDT -------------- -------------- -------------- 00
12345-00333-06789
- -
Panel operation time
4. To clear the LCD Panel operating hours of the LCD

Panel after replacing the panel, press 7 0 .
OPTIONAL ADJUSTMENTS 3. Press JUMP or OPTIONS on the Remote Commander
All Sony TVs are set for optimal viewing performance. Refer to the
following instructions if the customer requests additional adjustments. VPC SERVICE
000 DATA_COPY
SETTING WHITE BALANCE ADJUSTMENTS 000 BU_TRANS 0
White Balance adjustment data is located on the Digital Service

Menu. 4. Press 2 to move to “006 WB” Category.
1. TV must be in standby Mode. (POWER off).
2. Press the following buttons on the Remote Commander VPC SERVICE
within a second of each other: 006 WB
000 R_DRV 128
DISPLAY Channel 5 Volume +
POWER .
5. To change the data value of the R_DRV, press 3 to
increase the value or 6 to decrease the value.
DIGITAL SERVICE
NOTE: The data value must be set between the range
001 OP
000 VERS --- 1 to 255.
6. Press 1 to move to the next item (001 G_DRV).
<MAIN> <EXT>
DM1.301W00AA RF:01.05 7. To change the data value, press 3 to increase the
WF1.003W00AA
DF1.001W00AA
WF:2.0.0.99
WF:0B value or 6 to decrease the value.
YM1.010W00AA
DB2.105W00AA
CAN:X.XXX
FDlXXXX 8. Repeat steps 6 and 7 for each of the following items:
(DM1.301W00A)
DD1.016W00AA 002 B_DRV
WP0.521W00AA <PEM>
MID:3D65E924 PM1.012W00LU 003 R_BKG
PID:02050000 PB1.000W00LU
PNL:T315HW07 V7 PL1.011J46LUX 004 G_BKG
PD1.011J46LUX
POP:X.XXX
005 B_BKG
9. To save the changes, press MUTING then press 0 .
10. To exit service mode, press HOME or turn the TV
power off.
RESETTING THE TV TO FACTORY 6. Press 0 .
CONDITION EXE-RST displays green, then red indicating the TV is
writing the data.
Use the following instructions to restore the User Adjustments and When the process is complete the green SERVICE text
Channel Memory settings to the preset factory conditions. displays and the LED display as shown below:
1. While holding down the on the Remote Commander,
press the POWER button on the TV Switch Unit of the
set.
2. The set restarts and displays the Initial Setup screen. TIMER Standby POWER
This may take several minutes.
7. Cycle AC Power (Unplug and Plug AC Cord from the
AC Outlet).
RESETTING THE TV TO FACTORY CONDITION
The set restarts and displays the Initial Setup screen.
USING SERVICE MODE This may take several minutes.
1. TV must be in standby Mode. (POWER off).
2. Press the following buttons on the Remote Commander
within a second of each other:
3. If necessary, press JUMP or OPTIONS to go to DIGITAL
mode.
4. Press 8 .
“SERVICE” changes to green RST.
5. Press MUTING .
RST executes the command and displays EXE.
is a trademark of Sony Electronics
Reproduction in whole or part without written permission is prohibited. All rights reserved
Sony Corporation English
Sony Technology Center 2011AJ74WEB-1
Technical Services Printed in USA
9-888-388-02 Service Publication Department © 2011.1
APPENDIX A - REMOVING THE REAR COVER
Refer to the following illustration when handling the Rear Cover for the KDL-55EX720/55EX723 Models.
Handle the
Rear Cover
using these
areas.
Areas with
yellow have
sharp edges.
Use caution
with these
areas.
Areas with red

have sharp
edges and are
not
reinforced .Use
caution with
these areas to
avoid damaging
the Rear Cover.
KDL-32EX720/32EX723/40EX720/40EX723/46EX720/46EX723/55EX720/55EX723 A-1
REMOVING THE POWER CORD FROM THE KDL-32EX720/32EX723 ONLY
REAR COVER 1. Using the instructions provided in the “Rear Cover and
AC Cover Removal” on page 56, remove the screws from
The AC Power Cord is connected to the Power Supply Board and the Rear Cover.
then routed out through the Rear Cover. When removing the Rear 2. Remove 1 screw from AC Cover.
Cover use caution to avoid pulling the AC Power Cord which may 3. Using the illustration to locate the clips that secure the
damage the cord. Rear Cover to the Bezel, gently start to lift the Rear
Caution: These instructions should be followed whenever Cover to detach it from the Bezel.
removing the Rear Cover.
4. Gently start to lift the Rear Cover to detach it from the 6. Lift up Rear Cover with AC Cover and AC Power Cord
Bezel. attached.
NOTE: Hold AC Power Cord while lifting up Rear
Cover. Do not pull the AC Power Cord or damage the
connector on the Power Board.
5. Continue pulling the Rear Cover up from the Bezel one

section at a time.
7. Disconnect the AC Power Cord to detach from Power
Supply Board.
8. Release the clips on the inside of the rear cover to KDL-40EX720/40EX723 ONLY
detach the AC Cover. 1. Using the instructions provided in the “Rear Cover and
the Rear Cover.
2. Remove 1 screw from AC Cover.
3. Using the illustration to locate the clips that secure the
Rear Cover to the Bezel, gently start to lift the Rear
Cover to detach it from the Bezel.
4. Gently start to lift the Rear Cover to detach it from the 6. Lift up Rear Cover with AC Cover and AC Power Cord
Bezel. attached.
5. Continue pulling the Rear Cover up from the Bezel one

section at a time.

Supply Board.
8. Release the clips on the inside of the rear cover to KDL-46EX720/46EX723 ONLY
detach the AC Cover. 1. Using the instructions provided in the “Rear Cover and
the Rear Cover.
2. Remove 1 screw from AC Cover.
3. Using the illustration to locate the clips that secure the
Rear Cover to the Bezel, gently start to lift the Rear
Cover to detach it from the Bezel.
4. Gently start to lift the Rear Cover to detach it from the 6. Use care when lifting the Rear Cover from the Bezel by
Bezel. the Terminal Area.
HINT: Support the Rear Cover by placing your hand
above the screw hole on the Rear Cover.
5. Continue pulling the Rear Cover up from the Bezel one 7. Lift up Rear Cover with AC Cover and AC Power Cord
section at a time. attached.
Supply Board.
9. Release the clips on the inside of the rear cover to

detach the AC Cover.
APPENDIX B - ATTACHING THE REAR COVER
REATTACHING THE REAR COVER TO THE BEZEL
The following instructions provide additional information for re-attaching the Rear Cover to the LCD Panel.
KDL-32EX720/32EX723 ONLY
1. Gently place the LCD Panel face down onto a soft cloth.
2. Re-attach the Rear Cover.
3. Using the illustration below, ensure that the Rear Cover is securely attached by aligning the slots on the Rear Cover with the
clips on the Bezel and then press the Rear Cover onto the Bezel.
KDL-32EX720/32EX723/40EX720/40EX723/46EX720/46EX723/55EX720/55EX723 B-1
APPENDIX B - ATTACHING THE REAR COVER
1. Gently place the LCD Panel face down onto a soft 1. Gently place the LCD Panel face down onto a soft
cloth. cloth.
2. Re-attach the Rear Cover. 2. Re-attach the Rear Cover.
3. Using the illustration below, ensure that the Rear Cover 3. Using the illustration below, ensure that the Rear Cover
is securely attached by aligning the slots on the Rear is securely attached by aligning the slots on the Rear
Cover with the clips on the Bezel and then press the Cover with the clips on the Bezel and then press the
Rear Cover onto the Bezel. Rear Cover onto the Bezel.
KDL-32EX720/32EX723/40EX720/40EX723/46EX720/46EX723/55EX720/55EX723 B-2
APPENDIX C - REPLACING THE LCD PANEL
REMOVING THE LCD PANEL FROM THE 2. Remove the Panel Brackets.
NOTE: A flat head screw driver can be used to remove
BEZEL the brackets.
The LCD Panel is adhered to the Bezel using double sided tape.
When replacing the panel, you should also replace the tape.
Caution: These instructions should be followed whenever

separating the LCD Panel from the Bezel.
1. Using the instructions provided in “Rear Cover and AC
Panel Bracket
Cover Removal” on page 56, remove the rear cover, all of
the boards, and connectors.
CAUTION: To avoid damaging the panel and bezel,
always lay the TV with the bezel face down on the cloth
to pull the panel off of the bezel. Placing the panel face
down on the cloth and attempting to pull the bezel off of
the panel may cause damage to the panel.
3. Remove the HMS3 Board and the HLR2 Board.

NOTE: The LED Bracket is part of the bezel assembly.
KDL-32EX720/32EX723/40EX720/40EX723/46EX720/46EX723/55EX720/55EX723 C-1
4. Placing one hand between the LCD Panel and the REATTACHING THE LCD PANEL ONTO
bezel, gently start to lift the panel away from the bezel.
THE BEZEL
Lift up by
holding the The double-sided tape used to adhere the LCD Panel to the Bezel
portion of should be replace whenever the panel or the bezel is replaced.
the panel. 1. Place the replacement bezel face down on a soft cloth.
DO NOT
hold onto
2. Ensure that all of the original tape has been removed
the LCD cells from the LCD panel and the bezel.
5. Continue the process until the panel is removed from

the bezel.
Lift slowly
removing
one section
at a time.
3. Using the following illustrations, place the double-sided
tape onto the bezel.
32” 46”
32” models use 2 pieces 46” models use 3 pieces
40”
40” models use 2 pieces 55” models use 3 pieces
4. Place the top of the LCD Panel onto the bezel.
a. Adjust the right and left side so the panel fits
securely onto the bezel.
b. Slowly place the bottom of the panel within the
bezel.
a
b
5. Ensure the panel is securely placed inside the bezel.
APPENDIX D - TRIAGE SHEETS
The following Triage documents are for general reference purposes. To access the most recent version of theTriage documents for the models
listed in this manual, login into the Sony Authorized Servicer Portal at www.sony.com/asp.
Sony KDL32EX720 Technical Triage Summary Sheet

5. Chart Color Code
Symptoms - Shutdown. Power LED No

blinking red diagnostics sequences Power Video Remote Audio
4 No
4 Momentary
Power LED No video Screen area No 3D images on
Remote
No Audio REF #
BATV BOARD  ▲    ▲ ▲ ▲    
203
G10 BOARD  ▲  
204
HLR2 BOARD     
153
HEM2 BOARD  
151
LD Board 
152
See Reference
Service Bulletin  Library
See Reference
Software Update  Library
See LCD
TCON Board    Panel
Manual
LCD Panel     302
AUDIO/ IR
FIGURE APPENDIX D-1. KDL-32EX720 MODELS ONLY
KDL-32EX720/32EX723/40EX720/40EX723/46EX720/46EX723/55EX720/55EX723 D-1

5. Chart Color Code

4 No
4 Momentary
Power LED No video Screen area No 3D images on Not Working
Remote
No Audio REF #
BATV BOARD  ▲    ▲ ▲ ▲    
203
G10 BOARD  ▲  
204
153
HEM2 BOARD  
151
Wireless Card 
104
LD Board 
152
See Reference
See Reference
See LCD
Manual
LCD Panel     302
AUDIO/ IR

5. Chart Color Code

4 No
4 Momentary
Remote
No Audio REF #
BATV BOARD  ▲    ▲ ▲ ▲    
203
G4 BOARD  ▲  
204
153
HEM2 BOARD  
151
LD Board 
152
See Reference
See Reference
See LCD
Manual
LCD Panel     302
AUDIO/ IR

5. Chart Color Code

4 No
4 Momentary
Remote
No Audio REF #
BATV BOARD  ▲    ▲ ▲ ▲    
203
G4 BOARD  ▲  
204
153
HEM2 BOARD  
151
Wireless Card 
104
LD Board 
152
See Reference
See Reference
See LCD
Manual
LCD Panel     302
AUDIO/ IR

5. Chart Color Code

4 No
4 Momentary
Remote
No Audio REF #
BATV BOARD  ▲    ▲ ▲ ▲    
203
G5 BOARD  ▲  
204
153
HEM2 BOARD  
151
LD Board 
152
See Reference
See Reference
See LCD
Manual
LCD Panel     302
AUDIO/ IR

5. Chart Color Code

4 No
4 Momentary
Remote
No Audio REF #
BATV BOARD  ▲    ▲ ▲ ▲    
203
G5 BOARD  ▲  
204
153
HEM2 BOARD  
151
Wireless Card 
104
LD Board 
152
See Reference
See Reference
See LCD
Manual
LCD Panel     302
AUDIO/ IR

5. Chart Color Code

4 No
4 Momentary
Remote
No Audio REF #
BATV BOARD  ▲    ▲ ▲ ▲    
255
G6 BOARD  ▲ 
256
G8 Board  
251
153
HEM2 BOARD  
151
LD Board 
152
See Reference
See Reference
See LCD
Manual
LCD Panel     302
AUDIO/ IR

5. Chart Color Code

4 No
4 Momentary
Remote
No Audio REF #
BATV Board  ▲    ▲ ▲ ▲    
255
G6 Board  ▲ 
256
G8 Board  
251
HLR2 Board     
153
HEM2 Board  
151
Wireless Card 
104
LD Board 
152
See Reference
See Reference
See LCD
Manual
LCD Panel     302
AUDIO/ IR
APPENDIX E - 8 BLINK ERROR CODE
SUBJECT: 8 Blink Error Code Every time 3 errors are registered in the SELF CHECK screen the TV
will shut down and activate an 8x blink pattern on the Red Standby
SYMPTOM:
LED.
1. TV shuts down with an 8 blink error
2. 008 error code not in the service SELF CHECK list SELF CHECK
3. 103 error code registers 8 blink error is in SELF 000

000
RGB_SEN
RESERVED
--------------
--------------
--------------
--------------
--------------
--------------
00
00
000 RESERVED -------------- -------------- -------------- 00
CHECK list 002
003
MAIN_POWE
DC_ALERT
--------------
--------------
--------------
--------------
--------------
--------------
00
00
003 AUD_PROT -------------- -------------- -------------- 00
CAUSE:: 004
005
BALANCER
HFR_ERR
--------------
--------------
--------------
--------------
--------------
--------------
00
00
005 TCON_ERR -------------- -------------- -------------- 00
005 P_ID_ERR -------------- -------------- -------------- 00
8 blink could be caused by one of the following issues: 006
006
BACKLITE
VLED
-------------- -------------- -------------- 00
-------------- -------------- -------------- 00
007 TEMP_ERR -------------- -------------- -------------- 00
1. Software Issue 007
010
FAN_ERR
EMITTER
--------------
--------------
--------------
--------------
--------------
--------------
00
00
012 IA -------------- -------------- -------------- 00
2. Network Issue 101
102
VPC_WDT
MEPS_WDT
--------------
--------------
--------------
--------------
--------------
--------------
00
00
3. Skype Login Issue 103

104
HOST_WDT
STBY_WDT
--------------
--------------
--------------
--------------
--------------
--------------
09
00
4. Incompatible USB Device Plugged Inserted 12345-00333-06789

- -
5. Defective Main Board

8x blink code is mainly used during TV software development. Look
in TV’s service SELF CHECK for error code history and notice at the 101 VPC_WDT --------------
--------------
--------------
--------------
--------------
--------------
00
00
102 MEPS_WDT
bottom of the list WDT (Watch Dog Timer) error codes, in particular 103 HOST_WDT -------------- -------------- -------------- 09
104 STBY_WDT -------------- -------------- -------------- 00
notice 103 HOST_WDT.
SOLUTION:
SELF CHECK
000 RGB_SEN -------------- -------------- -------------- 00 To Troubleshoot perform the following steps in the order shown:
000 RESERVED -------------- -------------- -------------- 00
000 RESERVED -------------- -------------- -------------- 00
002 MAIN_POWE -------------- -------------- -------------- 00 1. Step 1
003 DC_ALERT -------------- -------------- -------------- 00
003 AUD_PROT
004 BALANCER
--------------
--------------
--------------
--------------
--------------
--------------
00
00 a. Disconnect All Inputs to the TV
005 HFR_ERR -------------- -------------- -------------- 00
005 TCON_ERR
005 P_ID_ERR
--------------
--------------
--------------
--------------
--------------
--------------
00
00 b. Cycle AC Power
006 BACKLITE -------------- -------------- -------------- 00
006 VLED
007 TEMP_ERR
--------------
--------------
--------------
--------------
--------------
--------------
00
00
c. 8 blink still occurs, go to Step 2
007 FAN_ERR -------------- -------------- -------------- 00
010 EMITTER -------------- -------------- -------------- 00
012 IA -------------- -------------- -------------- 00
101 VPC_WDT -------------- -------------- -------------- 00
102 MEPS_WDT -------------- -------------- -------------- 00
103 HOST_WDT -------------- -------------- -------------- 00
104 STBY_WDT -------------- -------------- -------------- 00
12345-00333-06789
- -
KDL-32EX720/32EX723/40EX720/40EX723/46EX720/46EX723/55EX720/55EX723 E-1
APPENDIX E - 8 BLINK ERROR CODE
2. Step 2
a. Completely Reset TV using Remote Control
b. While Pressing and holding Arrow Up, Press and
Hold TV Power Button (on side of TV) and then
Release Arrow Up
c. 8 blink still occurs, go to Step 3
3. Step 3
a. Check for latest Software Version through Network
Connection or Reference Library
b. Connect and Configure TV Network Connection
c. Using Remote Control Press HOME > Settings >
Product Support > Software Update
d. If TV is not network connected go to Reference
Library and Download Latest Software for the
Specific Model and Install using a USB Thumb
Drive.
e. 8 blink still occurs, go to Step 4
4. Step 4
a. Replace Main (BATV) Board
KDL-32EX720/32EX723/40EX720/40EX723/46EX720/46EX723/55EX720/55EX723 E-2
APPENDIX F - SETUP GUIDE
The Setup Guides (Operating Instructions) are the documents that are included with the television. Sony’s BRAVIA TVs now come with an
on-screen i-Manual. To learn more about the TVs features access the i-Manual using the customers remote control.
KDL-32EX720/32EX723/40EX720/40EX723/46EX720/46EX723/55EX720/55EX723 F-1

Sony Kdl-32ex720 40ex720 46ex720 55ex720 Ex723 Chassis Az2-F Ver.2.0 Segm.3a-2 STM

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HISTORY INFORMATION FOR THE FOLLOWING MANUAL:

SERVICE / TRAINING MANUAL

Version Date Subject

LCD Digital Color TV

SERVICE / TRAINING MANUAL

KDL-40EX720 RM-YD061 US/CND KDL-55EX720 RM-YD061 US/CND

Appendix D - Triage Sheets.................................................... D-1

Appendix E - 8 Blink Error Code............................................ E-1

Appendix F - Setup Guide....................................................... F-1

CLEANING THE LCD PANEL

HANDLING THE LVDS FFC CONNECTOR

DISCONNECTING THE LVDS FFC CONNECTOR

Connector Type 1 Connector Type 2 Connector Type 3

Inserted Correctly Inserted Incorrectly

Connector Type 1 Connector Type 2 Connector Type 3

WARNINGS AND CAUTIONS - FRENCH

USE CAUTION WHEN HANDLING THE LCD PANEL

FAITES ATTENTION LORS DE LA MANIPULATION DE L’ÉCRAN ACL

LEAKAGE TEST To Exposed Metal

HOW TO FIND A GOOD EARTH GROUND

Figure B. Checking for earth ground.

SELF DIAGNOSIS FUNCTION

EDGE LED BACKLIGHTING FASTER START-UP

●● Customer Manual Downloads: Software updates can be

CHECKING THE SOFTWARE VERSION ●● Erratic remote control operation

●● Certain features not working correctly

Figure 2-1. EXAMPLE OF SOFTWARE VERSION

HEM2 HLR2 HMS3

Figure 3-1. BOARD LAYOUT FOR KDL-32EX720/32EX723 ONLY

HEM2 HLR2 HMS3

Figure 3-2. BOARD LAYOUT FOR KDL-40EX720/40EX723 ONLY

The WIRELESS LAN CARD is for the KDL-46EX723 model only.

HEM2 HLR2 HMS3

Figure 3-3. BOARD LAYOUT FOR KDL-46EX720/46EX723 ONLY

HEM2 HLR2 HMS3

Figure 3-4. BOARD LAYOUT FOR KDL-55EX720/55EX723 ONLY

The tuner is a combination ATSC/NTSC unit. It can receive traditional

●● G6 Board (55”) SWITCH UNIT

Standby Supply: Continuously operational as long as AC power is MOTION SENSOR BOARD

LED DRIVER (LD BOARD)

HDMI1 DDC1 LVDS

SPDIF SPDIF Atreyu_SPDIF Light_Sensor_Det

Assist Assist Speaker_Out

Figure 3-5. OVERALL BLOCK DIAGRAM

RJ45 Ethernet LCD Panel

Figure 3-6. OVERALL BLOCK DIAGRAM

Mot ion Sensor MOTION_SENS 2 38 1 2 BD VBUS Y 2

3a- V LED_STBY 4 27 1 20 WIFI GND PANEL_EVEN_CLK_N 20 32 PANEL_EVEN_CLK_N 1- PWM5 6 6 LED_ON

P- 1 LED_POWER 6 28 NC 22 WIFI GND PANEL_EVEN2_P 22 30 PANEL_EVEN2_P 1- PWM7 8 Harness 8 NC

OPT_SENS 10 32 12 26 HLR SIRCS PANEL_EVEN0_P 26 26 PANEL_EVEN0_P 2- PWM1 12 12 NC

SIRCS 12 26 6 28 HLR LED_POWER GND 28 24 GND 2- PWM3 14 14 TCON_VCC

2 31 HLR GND PANEL_ODD3_P 31 21 PANEL_ODD3_P 2- PWM6 17 17 GND

1 33 HLR STBY_3.3V GND 33 19 GND 2- PWM8 19 19 4-PWM7

RFRC module SYNC

1-821-146-11 CN9006 PANEL_ODD0_P 41 11 PANEL_ODD0_P 3- PWM6 27 27 GND

1- 818- 692- 21 PANEL_ODD0_N 42 10 PANEL_ODD0_N 3- PWM7 28 28 3-PWM8

GND 44 8 GND GND 30 30 3-PWM6

GND 46 6 NC 4- PWM1 3-PWM4

O l ) 1 1 STBY3.3V PANEL_VCC_SW 49 3 PANEL_VCC_SW 4- PWM4 35 35 3-PWM1

WIFI USB_M 4 21 5 5 SIRCS_IN 1- 842- 547- 11 4-PWM8 39 39 2-PWM7

SM05B-GHS-TB CN9005 JAE NC 41 41 2-PWM5

Front L- (Fasten #110) 2 2

Figure 3-7. CONNECTOR DIAGRAM FOR KDL-32EX720/32EX723 AND KDL-46EX720/46EX723 ONLY (1 OF 2)