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Target: PMP® Certification

PMP is a registered mark of the Project management Institute, Inc.


1
PMP® Exam Preparation
No. PROCESS I

INPUTS OUTPUTS
» INPUT 1 OUTPUT 1 »
» INPUT 2 OUTPUT 2 »
» .............. ................. »
» .............. ................. »

TOOLS & TECHNIQUES


✓ TOOL 1
✓ TOOL 2
✓ TECHNIQUE 1
✓ .......................

2
Project Management Processes
Project Management Process Groups

Initiating: authorizing the project (phase)

Planning:
• define objectives
• select the best course of actions to meet objectives

Executing: coordinating resources to carry out the plan

Monitoring and Controlling: ensures that objectives are met by:


• Monitoring and measuring progress
• Identify variances from the plan
• Take corrective actions

Closing: formalize the acceptance of the project (phase)


3
I Project Integration Management

1 DEVELOP PROJECT CHARTER I


2 DEVELOP PROJECT MANAGEMENT PLAN I
3 DIRECT AND MANAGE PROJECT WORK I
4 MANAGE PROJECT KNOWLEDGE I
5 MONITOR AND CONTROL PROJECT WORK I
6 PERFORM INTEGRATED CHANGE CONTROL I
7 CLOSE PROJECT OR PHASE I

4
PMP Exam Preparation
I Project Integration Management

* Project Integration Management. Project Integration Management includes the processes and
activities needed to identify, define, combine, unify, and coordinate the various processes and project
management activities within the Project Management Process Groups.

*This definition is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK®
Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
5
PMP Exam Preparation
1 DEVELOP PROJECT CHARTER I

* Develop Project Charter. The process of developing a document that formally authorizes the
existence of a project and provides the project manager with the authority to apply organizational
resources to project activities.

7 Questions to raise at the beginning of the project:

1. Which is the customer business need?


2. Which is the organizational business case?
3. Do we know the project scope and boundaries?
4. Do we know the Project Constraints?
5. What about the Assumptions?
6. Who what should approve/validate/review?
7. Which are the project deliverables?

*This definition is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK®
Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
6
1 DEVELOP PROJECT CHARTER I

INPUTS OUTPUTS
» Business documents Project charter »
• Business case Assumption log »
• Benefits management plan
» Agreements
» Enterprise Environment
Factors
» Organizational Process TOOLS & TECHNIQUES
Assets
✓ Expert judgment
✓ Data gathering
• Brainstorming
• Focus groups
• Interviews
✓ Interpersonal and team skills
• Conflict management
• Facilitation
• Meeting management
✓ Meetings

Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) – Sixth Edition, Project Management Institute, Inc., 7
2017, Figure 4-2, Page 75.
1 DEVELOP PROJECT CHARTER I
INPUTS
» Project statement of work

* Statement of Work (SOW). A narrative description of products, services, or results to be delivered


by the project.

It is provided by:
• Project initiator or sponsor for internal projects
• Customer, as part of bid document or as part of a contract, for external projects

The SOW references the following:


• Business need
• Product scope description
• Strategic plan

*This definition is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK®
Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
8
1 DEVELOP PROJECT CHARTER I
INPUTS
» Business case

* Business Case. A documented economic feasibility study used to establish validity of the benefits
of a selected component lacking sufficient definition and that is used as a basis for the authorization
of further project management activities.

Business Case = Business Need + Cost-benefit analysis + Technical analysis

It can be a result of:


• Market demand
• Organizational need
• Customer request
• Technological advance
• Legal requirement
• Ecological impacts
• Social need

*This definition is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK®
Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
9
1 DEVELOP PROJECT CHARTER I
INPUTS
» Agreements

* Agreements. Any document or communication that defines the initial intentions of a project. This
can take the form of a contract, memorandum of understanding (MOU), letters of agreement, verbal
agreements, email, etc.

*This definition is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK®
Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
10
1 DEVELOP PROJECT CHARTER I
INPUTS
» Enterprise Environment
Factors

EEF examples:

• Governmental standards, industry standards, or regulations


• Organizational culture and structure
• Marketplace conditions

11
1 DEVELOP PROJECT CHARTER I
INPUTS
» Organizational Process
Assets

OPA examples:

• Develop Project Charter process definition


• Project charter template
• Historical information and lessons learned knowledge base

12
1 DEVELOP PROJECT CHARTER I
TOOLS & TECHNIQUES
✓ Expert judgement

* Expert Judgment. Judgment provided based upon expertise in an application area, knowledge area,
discipline, industry, etc., as appropriate for the activity being performed. Such expertise may be
provided by any group or person with specialized education, knowledge, skill, experience, or training.

Example of expert judgment:


• Other units within the organization
• Consultants
• Stakeholders, including customers or sponsors
• Professional and technical associations
• Industry groups
• Subject matter experts (SME)
• Project management office (PMO)

*This definition is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK®
Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
13
1 DEVELOP PROJECT CHARTER I
TOOLS & TECHNIQUES
✓ Facilitation techniques

Example of facilitation techniques:


• Brainstorming
• Conflict resolution
• Problem solving
• Meeting management techniques
• Delphi technique

14
1 DEVELOP PROJECT CHARTER I
OUTPUTS
Project charter »

* Project Charter. A document issued by the project initiator or sponsor that formally authorizes the
existence of a project and provides the project manager with the authority to apply organizational
resources to project activities.

It contains:
1. Project purpose or justification (Business Case and Customer Business need)
2. Measurable project objectives and related success criteria
3. High-level requirements
4. Assumptions and constraints
5. High-level project description and boundaries
6. High-level risks
7. Summary milestone schedule
8. Summary budget
9. Stakeholder list
10. Project approval requirements (i.e., what constitutes project success, who decides the project is
successful, and who signs off on the project),
11. Assigned project manager, responsibility, and authority level
12. Name and authority of the sponsor or other person(s) authorizing the project charter.
*This definition is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK®
Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
15
1 DEVELOP PROJECT CHARTER I
OUTPUTS
Project charter »

• Projects are initiated by an entity external to the project such as a sponsor, program or project
management office (PMO) staff person, or a portfolio governing body chairperson or authorized
representative.
• Business case assessment, approval, and funding are handled externally to the project
boundaries
• Project management team may help write the project charter
• It is recommended that the project manager participate in the development of the project charter
to obtain a foundational understanding of the project requirements.
• The approved project charter formally initiates the project
• The Project Charter:
➢ is issued by the project initiator or sponsor
➢ should be broad enough so it does not need to change as project progresses
➢ is an internal document of the performing organization
➢ is a „contract” between the project manager and the performing organization

16
1 DEVELOP PROJECT CHARTER I
OUTPUTS
Project charter »

Project charter benefits:

• Formally authorizes the existence of a project (e.g.: internal accounting unique code)
• Formally name a project manager
• Establish the project manager authority to apply organizational resources to project activities
• It links the project to the ongoing work of the organization
• It provides a high level risk identification
• It synthesize project constraints and assumptions known at this stage

17
1 DEVELOP PROJECT CHARTER I
OUTPUTS
Project charter »

• First of all, identify the project scope and project boundaries


• Identify who is the customer of the project
• Remember: the project charter is an internal document of the performing organization
• A project without a project charter does not exist internally
• Business need vs Customer’s need
• Business need vs Business case
• Why the „develop project charter” process is an integration process?

18
2 DEVELOP PROJECT MANAGEMENT PLAN I

* Develop Project Management Plan. The process of defining, preparing, and coordinating all plan
components and consolidating them into an integrated project management plan.

*This definition is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK®
Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
19
2 DEVELOP PROJECT MANAGEMENT PLAN I

INPUTS OUTPUTS
» Project charter Project Management Plan »
» Outputs from other
processes
» Enterprise Environment
Factors
» Organizational Process TOOLS & TECHNIQUES
Assets
✓ Expert judgement
✓ Data gathering
• Brainstorming
• Checklists
• Focus groups
• Interviews
✓ Interpersonal and team skills
• Conflict management
• Facilitation
• Meeting management
✓ Meetings

Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) – Sixth Edition, Project Management Institute, Inc., 20
2017, Figure 4-4, Page 82
2 DEVELOP PROJECT MANAGEMENT PLAN I
✓ Enterprise Environmental Factors
✓ Organizational Process Assets
Organization
a

Develop
project ✓ Project charter
charter Develop
Project ✓ Project Management Plan
management
plan

Other
processes ✓ Communications management plan
✓ Cost management plan
✓ Human resource plan
✓ Procurement management plan
✓ Process improvement plan
✓ Quality management plan
✓ Requirements management plan
✓ Risk management plan
✓ Schedule management plan
✓ Scope management plan
✓ Stakeholder management plan
✓ Cost baseline Other
✓ Schedule baseline planning,
✓ Scope baseline controlling
✓ Project management plan updates
and closing 21
processes
2 DEVELOP PROJECT MANAGEMENT PLAN I
INPUTS
» Outputs from other
processes

Outputs from other processes include:


• Communications management plan
• Cost management plan
• Human resource plan
• Procurement management plan
• Process improvement plan
• Quality management plan
• Requirements management plan
• Risk management plan
• Schedule management plan
• Scope management plan
• Stakeholder management plan
• Cost baseline
• Schedule baseline
• Scope baseline
• Project management plan updates

22
2 DEVELOP PROJECT MANAGEMENT PLAN I
INPUTS
» Enterprise Environment
Factors

EEF examples:

• Governmental or industry standards;


• Project management information system (e.g., an automated tool, such as a scheduling software
tool, a configuration management system, an information collection and distribution system, or web
interfaces to other online automated systems)
• Organizational structure, culture, management practices
• Infrastructure (e.g., existing facilities and capital equipment)
• Personnel administration (e.g., hiring and termination guidelines, employee performance reviews,
and employee development and training records)

23
2 DEVELOP PROJECT MANAGEMENT PLAN I
INPUTS
» Organizational Process
Assets

OPA examples:

• Standardized guidelines, work instructions, proposal evaluation criteria, and performance


measurement criteria;
• Project management plan template, including:
➢ Guidelines and criteria for tailoring the organization’s set of standard processes to satisfy
the specific needs of the project
➢ Project closure guidelines or requirements such as the product validation and acceptance
criteria;
• Change control procedures
• Project files from previous projects
• Historical information and lessons learned knowledge base
• Configuration management knowledge base containing the versions and baselines of all official
organization standards, policies, procedures, and any project documents.

24
2 DEVELOP PROJECT MANAGEMENT PLAN I
OUTPUTS
Project Management Plan »

* Project Management Plan. The document that describes how the project will be executed
monitored, and controlled.

• A formal, approved document or collection of documents used to manage project execution,


monitoring and controlling and closing
• It is created by the project manager with the help of the team
• It should have input from stakeholders and executive management
• It is updated and revised through the Integrated Change Control process
• It documents the collection of all planning processes from the Planning Process Group
• It should be approved before execution by executive management, as well as by project team
• It may evolve and change during execution

*This definition is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK®
Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
25
2 DEVELOP PROJECT MANAGEMENT PLAN I
OUTPUTS
Project Management Plan »

It consolidates and integrates subsidiary plans and project baselines.

Subsidiary plans include, but are not limited to: Project Baselines include, but are not limited to:
1. Scope management plan 1. Scope baseline
2. Requirements management plan 2. Schedule baseline
3. Schedule management plan 3. Cost baseline
4. Cost management plan
5. Quality management plan
6. Process improvement plan
7. Human resource management plan
8. Communications management plan
9. Risk management plan
10. Procurement management plan
11. Stakeholder management plan

26
2 DEVELOP PROJECT MANAGEMENT PLAN I
OUTPUTS
Project Management Plan »

* Baseline. The approved version of a work product that can be changed only through formal change
control procedures and is used as a basis for comparison.

* Performance Measurement Baseline. An approved, integrated scope-schedule-cost plan for the


project work against which project execution is compared to measure and manage performance. The
PMB includes contingency reserve, but excludes management reserve.

*These definitions are taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge,
(PMBOK® Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
27
2 DEVELOP PROJECT MANAGEMENT PLAN I
OUTPUTS
Project Management Plan »

Other things can be included:

• Life cycle selected for the project and the processes that will be applied to each phase
• Details of the tailoring decisions specified by the project management team as follows:
➢ Project management processes selected by the project management team
➢ Level of implementation for each selected process
➢ Descriptions of the tools and techniques to be used for accomplishing those processes
➢ Description of how the selected processes will be used to manage the specific project,
including the dependencies and interactions among those processes and the essential
inputs and outputs
• Description of how work will be executed to accomplish the project objectives
• Change management plan that documents how changes will be monitored and controlled
• Configuration management plan that documents how configuration management will be
performed
• Description of how the integrity of the project baselines will be maintained

28
2 DEVELOP PROJECT MANAGEMENT PLAN I
OUTPUTS
Project Management Plan »

Project Management Plan vs


Project Documents

Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) – Sixth Edition, Project Management Institute, Inc.,
2017, Table 4-1, Page 78. 29
3 DIRECT AND MANAGE PROJECT WORK I

* Direct and Manage Project Work. The process of leading and performing the work defined in the
project management plan and implementing approved changes to achieve the project’s objectives.

The process includes the following activities:


• Perform activities to accomplish project objectives
• Create project deliverables to meet the planned project work
• Train, and manage the team members assigned to the project
• Obtain, manage, and use resources including materials, tools, equipment, and facilities
• Implement the planned methods and standards
• Establish and manage project communication channels
• Generate work performance data, such as cost, schedule, technical and quality progress, and status
to facilitate forecasting
• Issue change requests and implement approved changes
• Manage risks and implement risk response activities
• Manage sellers and suppliers
• Manage stakeholders and their engagement
• Collect and document lessons learned and implement approved process improvement activities

*This definition is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK®
Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
30
3 DIRECT AND MANAGE PROJECT WORK I

INPUTS OUTPUTS
» Project management plan Deliverables »
• Any component Work performance data »
» Project documents Issue log »
• Change log Change requests »
• Lessons learned register
• Milestone list
Project management plan
• Project communications TOOLS & TECHNIQUES updates »
• Project schedule • Any component
• Requirements traceability matrix ✓ Expert judgement Project documents updates »
• Risk register • Activity list
• Risk report
✓ Project management information • Assumption log
» Approved change requests system • Lessons learned register
» Enterprise Environment ✓ Meetings • Requirements documentation
• Risk register
Factors • Stakeholder register
» Organizational Process Organizational Process
Assets Assets updates »

Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) – Sixth Edition, Project Management Institute, Inc., 31
2017, Figure 4-6, Page 90
3 DIRECT AND MANAGE PROJECT WORK I
INPUTS
» Approved change requests

* Approved Change Request. A change request that has been processed through the integrated
change control process and approved.

There are updated in the project management plan => Project management plan updates »
There are implemented as part of the project management plan => Deliverables »
The impact of their implementation is reviewed => Change requests »

*This definition is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK®
Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
32
3 DIRECT AND MANAGE PROJECT WORK I
INPUTS
» Enterprise Environment
Factors

EEF examples:

• Organizational culture
• Infrastructure

33
3 DIRECT AND MANAGE PROJECT WORK I
INPUTS
» Organizational Process
Assets

OPA examples:

• Standardized guidelines and work instructions


• Communication requirements defining allowed communication media, record retention, and security
requirements
• Issue and defect management procedures defining issue and defect controls, issue and defect
identification and resolution, and action item tracking
• Process measurement database used to collect and make available measurement data on
processes and products
• Project files from previous projects
• Issue and defect management database(s) containing historical issue and defect status, control
information, issue and defect resolution, and action item results

34
3 DIRECT AND MANAGE PROJECT WORK I
TOOLS & TECHNIQUES
✓ Project management information
system

* Project Management Information System. An information system consisting of the tools and
techniques used to gather, integrate, and disseminate the outputs of project management processes. It
is used to support all aspects of the project from initiating through closing, and can include both manual
and automated systems.

It provides access to tools such as:


• Scheduling tool
• Work authorization system
• Configuration management system
• Information collection and distribution system
• Interfaces to other online automated systems
• Automated gathering and reporting on key performance indicators (KPI)

* Work Authorization System. A subsystem of the overall project management system. It is a


collection of formal documented procedures that defines how project work will be authorized
(committed) to ensure that the work is done by the identified organization, at the right time, and in the
proper sequence. It includes the steps, documents, tracking system, and defined approval levels
needed to issue work authorizations.
*These definitions are taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge,
(PMBOK® Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
35
3 DIRECT AND MANAGE PROJECT WORK I
OUTPUTS
Deliverables »

* Deliverable. Any unique and verifiable product, result, or capability to perform a service that is
required to be produced to complete a process, phase, or project.
There are typically tangible components completed to meet the project objectives and can include
elements of the project management plan.

*This definition is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge,
(PMBOK® Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
36
3 DIRECT AND MANAGE PROJECT WORK I
OUTPUTS
Deliverables »

Manage
Project
Knowledge

Final Product, Service,


or Result Transition

Verified Accepted
Direct and Deliverables Deliverables Deliverables Close
Control Validate
Manage Project or
Project Work Quality Scope
Phase

Change
requests
Perform
Change requests Integrated
Change requests Change
Control
*This definition is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge,
(PMBOK® Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
37
3 DIRECT AND MANAGE PROJECT WORK I
OUTPUTS
Work performance data »

* Work Performance Data. The raw observations and measurements identified during activities
being performed to carry out the project work.

Examples of work performance data:


• work completed
• start and finish dates of schedule activities
• number of change requests
• number of defects
• actual costs
• actual durations

*This definition is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) –
Sixth Edition, Project Management Institute, Inc., 2017.
38
3 DIRECT AND MANAGE PROJECT WORK I
OUTPUTS
Change requests »

* Change Request. A formal proposal to modify any document, deliverable, or baseline.

Change requests categories:


• Direct/Indirect
• Externally/Internally initiated
• Optional/contractually mandated

Change requests types:


• Corrective action
• Preventive action
• Defect repair
• Updates

*This definition is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK®
Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
39
3 DIRECT AND MANAGE PROJECT WORK I
OUTPUTS
Project management plan
updates »

Project management plan updates examples:

1. Scope management plan 12. Scope baseline


2. Requirements management plan 13. Schedule baseline
3. Schedule management plan 14. Cost baseline
4. Cost management plan
5. Quality management plan
6. Process improvement plan
7. Human resource management plan
8. Communications management plan
9. Risk management plan
10. Procurement management plan
11. Stakeholder management plan

40
3 DIRECT AND MANAGE PROJECT WORK I
OUTPUTS
Project documents updates »

Project documents updates examples:

• Requirements documentation
• Project logs (issues, assumptions, etc.)
• Risk register
• Stakeholder register

41
4 MANAGE PROJECT KNOWLEDGE I

* Manage Project Knowledge. The process of using existing knowledge and creating new knowledge
to achieve the project’s objectives and contribute to organizational learning.

*This definition is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK®
Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
42
4 MANAGE PROJECT KNOWLEDGE I

INPUTS OUTPUTS
» Project management plan Lesson learned register »
• All components Project management plan
» Project documents updates »
• Lessons learned register • Any component
• Project team assignments Organizational Process
• Resource breakdown structure
Assets updates »
• Source selection criteria TOOLS & TECHNIQUES
• Stakeholder register
» Deliverables ✓ Expert judgement
» Enterprise Environment ✓ Knowledge management
Factors ✓ Information management
» Organizational Process ✓ Interpersonal and team skills
Assets • Active listening
• Facilitation
• Leadership
• Networking
• Political awareness

Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) – Sixth Edition, Project Management Institute, Inc., 43
2017, Figure 4-8, Page 98
5 MONITOR AND CONTROL PROJECT WORK I

* Monitor and Control Project Work. The process of tracking, reviewing, and reporting overall
progress to meet the performance objectives defined in the project management plan.

It includes more activities such as:


• Tracking, reviewing, and reporting the progress to meet the performance objectives defined in the
project management plan
• Measuring the gap between the baselines and actuals
• Assessing possible outcomes across the project using analytical techniques
• Taking actions to shorten the gaps when needed
• Reviewing changes made on the project to see if they were effective

*This definition is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK®
Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
44
5 MONITOR AND CONTROL PROJECT WORK I

INPUTS OUTPUTS
» Project management plan Work performance
• Any component reports »
» Project documents Change requests »
• Assumption log Project management plan
• Basis of estimates
• Cost forecasts
updates »
• Any component
• Issue log TOOLS & TECHNIQUES Project documents updates »
• Lessons learned register
• Milestone list • Cost forecasts
✓ Expert judgment • Issue log
• Quality reports
• Risk register
✓ Data analysis • Lessons learned register
• Risk report • Alternatives analysis • Risk register
• Schedule forecasts • Cost-benefit analysis • Schedule forecasts
• Earned value analysis
» Agreements • Root cause analysis
» Work performance • Trend analysis
information • Variance analysis
» Enterprise Environmental ✓ Decision making
Factors ✓ Meetings
» Organizational Process
Assets

Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) – Sixth Edition, Project Management Institute, Inc., 45
2017, Figure 4-10, Page 105
5 MONITOR AND CONTROL PROJECT WORK I
INPUTS
» Project management plan

• It contains the baselines and subsidiary plan.


• All the actual results will be compared against project management plan

46
5 MONITOR AND CONTROL PROJECT WORK I
INPUTS
» Schedule forecasts
» Cost forecasts

* Forecast. An estimate or prediction of conditions and events in the project’s future based on
information and knowledge available at the time of the forecast. The information is based on the
project’s past performance and expected future performance, and includes information that could
impact the project in the future, such as estimate at completion and estimate to complete

• Schedule Forecasts – output from Control Schedule process


• Cost Forecasts – output from Control Costs process
• The forecast may be used to determine if the project is still within defined tolerance ranges and
identify any necessary change requests.

*This definition is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK®
Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
47
5 MONITOR AND CONTROL PROJECT WORK I
INPUTS
» Validated changes

• Validated means the change was implemented correctly and the expected results were met.
• Validated changes are output from Control Quality process

48
5 MONITOR AND CONTROL PROJECT WORK I
INPUTS
» Work performance
information

* Work Performance Information. The performance data collected from various controlling
processes, analyzed in context and integrated based on relationships across areas.

• It represents “the actual results”


• It comes from the controlling processes
• Example of Work Performance Information:
➢ Status of deliverables against planned
➢ Implementation status for change requests
➢ Forecasted estimates to complete

*This definition is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK®
Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
49
5 MONITOR AND CONTROL PROJECT WORK I
TOOLS & TECHNIQUES
✓ Analytical techniques

* Analytical Techniques. Various techniques used to evaluate, analyze, or forecast potential outcomes
based on possible variations of project or environmental variables and their relationships with other
variables.
Example of Analytical techniques:
• Regression analysis
• Grouping methods
• Causal analysis
• Root cause analysis
• Forecasting methods (e.g., time series, scenario building, simulation, etc.)
• Failure mode and effect analysis (FMEA)
• Fault tree analysis (FTA)
• Reserve analysis
• Trend analysis
• Earned value management
• Variance analysis

*This definition is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK®
Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
50
5 MONITOR AND CONTROL PROJECT WORK I
TOOLS & TECHNIQUES
✓ Analytical techniques

Failure mode and effect analysis (FMEA):

Fault tree analysis (FTA):

51
5 MONITOR AND CONTROL PROJECT WORK I
OUTPUTS
Change requests »

* Change Request. A formal proposal to modify any document, deliverable, or baseline.

Change requests categories:


• Direct/Indirect
• Externally/Internally initiated
• Optional/contractually mandated

Change requests types:


• Corrective action
• Preventive action
• Defect repair
• Updates

52
5 MONITOR AND CONTROL PROJECT WORK I
OUTPUTS
Work performance
reports »

* Work Performance Reports. The physical or electronic representation of work performance


information compiled in project documents, intended to generate decisions, actions, or awareness.

Examples of Work Performance Reports:


• Status reports
• Memos
• Justifications
• Information notes
• Recommendations

*This definition is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK®
Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
53
5 MONITOR AND CONTROL PROJECT WORK I
OUTPUTS
Work performance
reports »

Perform
Work Performance Data, Information, Reports Flow Integrated
Change Control
Work Work Work
Performance Monitoring and Performance Performance
Monitoring and
Direct and Data Monitoring and
Controlling Information Monitor and Reports
Controlling Control Risks
Manage Project Controlling
processes*c Control Project
processes*
Work processes * Work

Control
Procurement

Executing
Legend: process

M&C
process

* except „Perform Integrated Change Control”


54
6 PERFORM INTEGRATED CHANGE CONTROL I

* Perform Integrated Change Control. The process of reviewing all change requests; approving
changes and managing changes to deliverables, organizational process assets, project documents, and
the project management plan; and communicating the decisions.

• The process concerns with:


➢ Reviewing all change requests
➢ Evaluating the change requests
➢ Approving/rejecting changes
➢ Managing changes
➢ Communicating the decisions and the change requests updates

• The process is the ultimate responsibility of the project manager


• Changes may be requested by any stakeholder
• If a change is initiated verbally, it should be recorded in written form

* Change Control Board (CCB). A formally chartered group responsible for reviewing, evaluating,
approving, delaying, or rejecting changes to the project, and for recording and communicating such
decisions.

*These definitions are taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge,
(PMBOK® Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
55
6 PERFORM INTEGRATED CHANGE CONTROL I

Change control Configuration control

It’s focused on identifying, documenting, and It’s focused on the specification of both the
approving or rejecting changes to the project deliverables and the processes
documents, deliverables, or baselines

Change Control System Configuration Management System

* A set of procedures that describes how * A subsystem of the overall project management
modifications to the project deliverables and system. It is a collection of formal documented
documentation are managed and controlled. procedures used to apply technical and
administrative direction and surveillance to:
identify and document the functional and physical
characteristics of a product, result, service, or
component; control any changes to such
characteristics; record and report each change
and its implementation status; and support the
audit of the products, results, or components to
verify conformance to requirements. It includes
the documentation, tracking systems, and defined
approval levels necessary for authorizing and
controlling changes.
*These definitions are taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge,
(PMBOK® Guide) – Sixth Edition, Project Management Institute, Inc., 2017. 56
6 PERFORM INTEGRATED CHANGE CONTROL I

Configuration management activities includes:


• Configuration identification
• Configuration status accounting
• Configuration verification and audit

57
6 PERFORM INTEGRATED CHANGE CONTROL I

INPUTS OUTPUTS
» Project management plan Approved change requests »
• Change management plan Project management plan
• Configuration management plan updates »
• Scope baseline • Any component
• Schedule baseline
• Cost baseline
Project documents updates »
• Change log
» Project documents TOOLS & TECHNIQUES
• Basis of estimates
• Requirements traceability matrix ✓ Expert judgment
• Risk report
✓ Change control tools
» Work performance
✓ Data analysis
Reports • Alternatives analysis
» Change requests • Cost-benefit analysis
» Enterprise Environmental ✓ Decision making
Factors • Voting
» Organizational Process • Autocratic decision making
Assets • Multicriteria decision analysis
✓ Meetings

Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) – Sixth Edition, Project Management Institute, Inc., 58
2017, Figure 4-12, Page 113
6 PERFORM INTEGRATED CHANGE CONTROL I
TOOLS & TECHNIQUES
✓ Expert judgment

Analyzing a change may require experts opinions even outside the project such as:
• Consultants
• Stakeholders, including customers or sponsors
• Professional and technical associations
• Industry groups
• Subject matter experts (SME)
• Project management office (PMO)

59
6 PERFORM INTEGRATED CHANGE CONTROL I
TOOLS & TECHNIQUES
✓ Meetings

There are referring to the change control meetings


Change Control Board (CCB)
• The roles and responsibilities of CCB are defined in the change management plan
• Some of the responsibilities:
➢ Reviewing the change requests
➢ Evaluating the change requests
➢ Approving, rejecting, delaying or other disposition of those changes
➢ Reviewing configuration management activities

60
6 PERFORM INTEGRATED CHANGE CONTROL I
TOOLS & TECHNIQUES
✓ Change control tools

* Change Control Tools. Manual or automated tools to assist with change and/or configuration
management. At a minimum, the tools should support the activities of the CCB.

*This definition is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK®
Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
61
6 PERFORM INTEGRATED CHANGE CONTROL I
OUTPUTS
Approved change requests »

Identify Stakeholders

1. Define Activities Direct and Manage


2. Develop Schedule Project Work
3. Plan Risk
Responses
4. Plan Procurement
Management
Control Quality

1. Direct and Manage


Project Work Change Approved
2. Manage Quality requests Perform Change requests Control
3. Acquire Resources Integrated
4. Develop Team Procurements
Change Control
5. Manage Team
6. Implement Risk Initiating
Legend: process
Responses
7. Conduct
Procurements Planning
8. Manage Stakeholder Change process
Engagement Log 62
Executing
process
Monitoring and
Monitoring and
Controlling
Monitoring and
Controlling processes* M&C
processes*c
Controlling processes * process

* except „Perform Integrated Change Control”


6 PERFORM INTEGRATED CHANGE CONTROL I
OUTPUTS
Change log »

* Change Log. A comprehensive list of changes made during the project. This typically includes dates
of the change and impacts in terms of time, cost, and risk.

*This definition is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK®
Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
63
6 PERFORM INTEGRATED CHANGE CONTROL I
OUTPUTS
Project management plan
updates »

If a change request is approved may lead to project management plan updates.

64
6 PERFORM INTEGRATED CHANGE CONTROL I
OUTPUTS
Project documents updates »

Project documents updates examples:

• Change log
• Risk register

65
7 CLOSE PROJECT OR PHASE I

* Close Project or Phase. The process of finalizing all activities for the project, phase, or contract..

It covers:
• Actions and activities necessary to satisfy completion or exit criteria for the phase or project
• Actions and activities necessary to transfer the project’s products, services, or results to the next
phase or to production and/or operations
• Activities needed to collect project or phase records, audit project success or failure, gather lessons
learned and archive project information for future use by the organization
• It also establishes the procedures to investigate and document the reasons for actions taken if a
project is terminated before completion.
• Release the resources

*This definition is taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK®
Guide) – Sixth Edition, Project Management Institute, Inc., 2017.
66
7 CLOSE PROJECT OR PHASE I

INPUTS OUTPUTS
» Project charter Project documents updates »
» Project management plan • Lessons learned register
• All components Final product, service, or
» Project documents result transition »
• Assumption log Final report »
• Basis of estimates Organizational Process
• Change log TOOLS & TECHNIQUES Assets updates »
• Issue log
• Lessons learned register ✓ Expert judgment
• Milestone list ✓ Data analysis
• Project communications • Document analysis
• Quality control measurements • Regression analysis
• Quality reports • Trend analysis
• Requirements documentation • Variance analysis
• Risk register
• Risk report
✓ Meetings
» Accepted deliverables
» Business documents
• Business case
• Benefits management plan
» Agreements
» Procurement documentation
» Organizational Process
Assets

Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) – Sixth Edition, Project Management Institute, Inc., 67
2017, Figure 4-14, Page 121
7 CLOSE PROJECT OR PHASE I
INPUTS
» Project management plan
» Accepted deliverables
» Organizational Process
Assets

• Project management plan. Completion of the project is measured against the baselines
• Accepted deliverables. They are output of Validate Scope. The customer has already accepted
the deliverables and now are going to receive ownership
• Organizational Process Assets. For Example: Closure guidelines

68
7 CLOSE PROJECT OR PHASE I
TOOLS & TECHNIQUES
✓ Analytical techniques

Example of Analytical techniques used in this process:

* Regression Analysis. An analytic technique where a series of input variables are examined in
relation to their corresponding output results in order to develop a mathematical or statistical
relationship.
* Trend Analysis. An analytical technique that uses mathematical models to forecast future outcomes
based on historical results. It is a method of determining the variance from a baseline of a budget, cost,
schedule, or scope parameter by using prior progress reporting periods’ data and projecting how much
that parameter’s variance from baseline might be at some future point in the project if no changes are
made in executing the project.

*These definitions are taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge,
(PMBOK® Guide) – Sixth Edition, Project Management Institute, Inc., 2017. 69
7 CLOSE PROJECT OR PHASE I
OUTPUTS
Final product, service, or
result transition »

It refers to the transition of the final product, service, or result that the project was authorized
to produce
Manage
Project
Knowledge

Final Product, Service,


or Result Transition

Verified Accepted
Direct and Deliverables Deliverables Deliverables Close
Control Validate
Manage Project or
Project Work Quality Scope
Phase

Change
requests
Perform
Change requests Integrated
Change requests Change 70
Control
7 CLOSE PROJECT OR PHASE I
OUTPUTS
Organizational Process
Assets updates »

OPA updates examples:

• Project files - for example, project management plan


• Project or phase closure documents - Project or phase closure documents, consisting of formal
documentation that indicates completion of the project or phase and the transfer of the completed
project or phase deliverables to others
• Historical information – issues, risks, lesson learned

71
I Project Integration Management

1 DEVELOP PROJECT CHARTER I


2 DEVELOP PROJECT MANAGEMENT PLAN I
3 DIRECT AND MANAGE PROJECT WORK I
4 MANAGE PROJECT KNOWLEDGE I
5 MONITOR AND CONTROL PROJECT WORK I
6 PERFORM INTEGRATED CHANGE CONTROL I
7 CLOSE PROJECT OR PHASE I

72
PMP Exam Preparation
I Project Integration Management

➢ Project Statement of Work (SOW) ➢ Deliverables


➢ Business Case ➢ Work Performance Data
➢ Business Need vs Customer Business Need ➢ Work Performance Information
➢ Agreements ➢ Work Performance Reports
➢ EEF ➢ Forecast
➢ OPA ➢ Validated Changes
➢ Facilitation techniques ➢ Analytical Techniques
➢ Delphi technique ➢ FMEA
➢ Expert Judgment ➢ FTA
➢ Project Charter content ➢ Change Control Board (CCB)
➢ Project Charter goals ➢ Change Control vs Configuration Control
➢ Project Management Plan content ➢ Change Control System vs Configuration
➢ Project management plan vs Project Documents Management System
➢ Baseline ➢ Final product, service, or result transition
➢ PMIS ➢ Deliverables Workflow
➢ Work Authorization System ➢ Change Requests Workflow

73
S Project Scope Management

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74
PMP Exam Preparation

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