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11/8/22, 2:02 PM IRCTC Retiring Room

Indian Railway Catering and Tourism Corportion Limited

Retiring Room VOUCHER (IRCTC)

Transaction ID: 6001878522 RR Reference Number: KCG08112283778

PNR: 4139086764 Reservation Source: KCG

Date of Booking: 08-11-2022 01:59:37

Passengers Details

S# Name Gender Age Train Reservation Status ID Type ID No


1 S P JAISWAL MALE 40 CNF Pan Card AJVPJ9534G

Retiring Room Details

Room No. Bed Type Room Type A/C Status Duration Check In Time Check Out Time Status

DR01 Double Room 13 AC 6HR 17-11-2022,20:00 18-11-2022,02:00 CONFIRMED

Payment Details

Total Slot Tariff: Rs. 799 Total GST on Slot Tariff: Rs. 96
IRCTC Service Charge: Rs. 20 GST on IRCTC Service Charge: Rs. 3.6
Total Fare (Inclusive of all Taxes): Rs. 919

Service Provider GST Details:


Service Provider Name: Fresh Minds Services Pvt. Ltd.
Address: Retiring Rooms, Kacheguda Railway Station, Hyderabad, Telangana. PIN- 500027
GSTIN: 36AACCF8557E1ZI
Invoice No. : RR22I6001878522B

Recipient Information CGST SGST


SAC Code Taxable Value Total GST
GSTIN Name Address Rate Amount Rate Amount

996311 Satyaprakash Jaiswal Patrakar colony 799 6% 48.0 6% 48.0 96

TERMS AND CONDITIONS


1) The following are the general terms & conditions that would be applicable for availing the services from Fresh Up. These conditions are in addition to the terms and conditions of IRCTC
and the customer is bound by the tariff of Fresh Up for availing the services. By proceeding further, it is construed that the customer has read the tariff of Fresh Up and its general terms &
conditions and policies relating to refund & cancellation and accepted its content.
2) This Bill and the contents herein are final and binding on the Customer as and when the payment is made.
3) If the payment is made other than cash, the same is construed to be outstanding unless and until it is cleared and mere issuance of this bill would not amount to acknowledgement of
the amount by Fresh Up.
4) The Customer agrees that the booking is personal and will not assign or transfer the same. Transfer or assignment of booking is strictly not entertained
5) The Customer agrees that cancellation & refund of booking shall be entertained only at least 12 hours before check in time and the amount of refund is as detailed below:
i) No refund and no transfer for no show customers.
ii) 90% refund for customers cancelling the bookings 24 hours before check in time.
iii) 50% refund for customers cancelling the bookings 12 hours before check in time.
iv) No refund for customers cancelling the bookings within 12 hours to check in time.
v) No refund will be approved if the cancellation is done by Fresh Up on account of breach of the terms & conditions or that the booking has been made illegally or unlawfully.

6) The Customer agrees to check-in on or before the stipulated time with a grace time of 15 minutes and understands that failure to check in on time would result in cancellation of the
booking and the amounts paid would be forfeited in full.
7) The Customer agrees to adhere to the duration of stay and check out the premises within the stipulated time and understands that extended stay/timing would attract additional charges
as applicable. The Customer will be permitted to extend the stay only upon payment of such additional charges and such stay will be at the discretion of Fresh Up.
8) The Customer agrees to strictly stay & take rest in the designated places and abstain from causing hindrances to other customers or damage to their belongings.
9) The customer agrees to keep the designated places clean and tidy to the best of their efforts except to normal wear and tear.
10) The customer agrees to handle the properties/materials of Fresh Up with utmost care and security. In case of loss or damage to any of the properties/materials of Fresh Up by the
Customer, the same shall be restored at the costs of the Customer, which the Customer agrees to pay or permits Fresh Up to deduct from the deposit, if any.
11) The customer understands that smoking, consuming alcohol or any prohibited drugs is strictly prohibited within the premises.
12) No customer will be allowed inside the premises if he/she is found to be under the influence of alcohol/any prohibited drugs despite having paid the amount in full.
13) The customer agrees that it is his/her/their duty to take care of their own belongings and Fresh Up will not be liable or responsible for any loss or damage of the same.
14) The customer shall avail the usage of lockers to place their belongings safely.
15) The customer understands that the Services are provided in the premises of Indian Railways and therefore agrees to strictly abide by the rules and regulations prescribed by Indian
Railways in this regard.
16) Any dispute or difference between the Customer & Fresh Up shall be referred to arbitration. The arbitration proceedings shall be carried out by a sole arbitrator in accordance with the
rules and regulations under the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted at Chennai in English language.

Location: Plat Form No. 1, Kachiguda Rly Stn.


Contact Us
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11/8/22, 2:02 PM IRCTC Retiring Room

For any assistance with regard to retiring room, please contact "May I Help You Booth" at the stations or Station Manager/Dy. Station Superintendent and for booking and
cancellation related issues please contact below:
Email ID: [email protected]
Phone No: 1800110139
You can email us between 10am to 6pm on all working days.
For cancellation and Refund:
The user who booked the retiring room should access the website www.rr.irctctourism.com for cancellation.
Cancellation is permitted on the website up to the date of travel. Cancellation is not possible on counters. For all other cases of claims/refunds/contingencies on this
booking, the registered users may send their claims in detail by email to IRCTC at [email protected]. IRCTC will process the claims as per the retiring room
cancellation policies and refund will be processed to same account which was used for booking the retiring room. Cancellation and refund of this booking are governed by
tourism retiring room rules.
Disclaimer:
"For any complaint related to Railways Retiring Room Services, please contact concerned Railway zone. IRCTC is only facilitating online booking/ cancellation of Railways
Retiring Rooms".
Thank you for using IRCTC's Services.

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