FINAL
FINAL
The introduction of the Sulu State College Canteen POS and Inventory System with QR Code and Real
Time Data Analytics sets the stage for the rest of the work by providing an overview of the system. This section
will explore the purpose and benefits of the system, highlighting how it enhances efficiency, improves accuracy,
simplifies inventory management, streamlines the sales process, and enables data-driven decision making.
Additionally, it will discuss the key features of the system, including a user-friendly interface, product catalog
management, sales and payment processing, inventory tracking and management, QR code generation and
scanning, and a real-time data analytics dashboard. The introduction will also touch on the system
implementation, including hardware and software requirements, installation and configuration, and user training
and support. Overall, the introduction serves as a concise yet comprehensive overview of the Sulu State College
Canteen POS and Inventory System with QR Code and Real Time Data Analytics.
The Sulu State College Canteen POS and Inventory System with QR Code and Real Time Data
Analytics is a comprehensive and innovative solution specifically designed to streamline and significantly
enhance the overall canteen operations at Sulu State College. This remarkable system comprises a wide array of
highly sophisticated and efficient components, including a state-of-the-art Point of Sale (POS) system, a cutting-
edge Inventory system, seamless QR Code Integration, and unparalleled Real-Time Data Analytics. The
superbly efficient POS system is designed to facilitate and expedite sales and payment processing, ensuring
unparalleled accuracy and seamless efficiency throughout the entire sales process. By utilizing this exceptional
system, the canteen can effortlessly handle a large volume of transactions effortlessly, all while significantly
reducing any potential errors or delays. It truly revolutionizes the sales process within the canteen, offering an
unparalleled level of efficiency and accuracy.
The incredible Inventory system seamlessly allows for simplified inventory management, diligently
tracking and conveniently controlling stock levels with the utmost precision and ease. By utilizing this
intelligent system, the canteen can effortlessly and accurately monitor the inventory, identify any shortages or
surpluses, and ultimately optimize the overall inventory management process. This remarkable system ensures
that the canteen circulation remains fully optimized, while minimizing any potential discrepancies or loss of
inventory. The seamless integration of the innovative QR Code technology within the system enables both the
efficient generation and swift scanning of QR codes, significantly expediting and simplifying the overall
transaction process. By swiftly scanning these QR codes, both the canteen staff and the customers can
effortlessly complete transactions in a matter of seconds, reducing waiting times and enhancing the overall flow
of the canteen operations. This groundbreaking feature truly elevates the overall efficiency and effectiveness of
the canteen's operations to an unprecedented level.
Furthermore, the state-of-the-art Real-Time Data Analytics feature provides an all-encompassing and
highly comprehensive dashboard, presenting crucial data and invaluable insights in real time. Decision-makers
within the canteen can effortlessly access and analyze this rich array of data, empowering them to make
informed decisions based on solid and data-driven insights. This exceptional tool revolutionizes the decision-
making process within the canteen, ensuring that every decision is optimized for success and ultimately supports
the overall goals of the canteen operations. In conclusion, the extraordinary Sulu State College Canteen POS
and Inventory System with QR Code and Real-Time Data Analytics offer an astonishing assortment of benefits,
such as unparalleled efficiency, enhanced accuracy, simplified inventory management, streamlined sales
processes, and data-driven decision-making capabilities. With its remarkably user-friendly interface and its
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expansive range of robust features, this phenomenal system proves to be an invaluable and indispensable tool
for optimizing the canteen operations and ensuring an unparalleled experience for both the dedicated staff
members and the valued customers alike.
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CHAPTER I
INTRODUCTION
The first online food order was a pizza hut in 1994. The online food ordering market has increased in the
U.S with 40 percent of U.S adult having ordered their food online once. The online food ordering market
includes food prepared by restaurants, prepared by independent people. And groceries being ordered online and
then picked up or delivered. The first online food ordering service, worldwide waiter (now known as
waiter.com) was founded in 1995. The site originally serviced only northern California, later expanding to
several additional cities in the United States. By the late 2000’s major pizza chains had created their own mobile
applications and started doing 20-30 percent of their business online. With increased smartphone penetration,
and the growth of both uber and the sharing economy, food delivery startups started to receive more attention.
In 2010, snap finger, who is a multi-restaurant ordering website, had a growth in their mobile food orders by 17
percent in one year. By 2015, online ordering began overtaking phone ordering. In 2015, China’s online food
ordering and delivery market grew from 0.15 billion yuan to 44.25 billion yuan. As of September 2016, online
delivery accounted for percent of the 61 billion U.S restaurant transactions (Bisong-Abang Anthonia Obanghe,
2020)
According to research, it is feasible to implement an online food ordering system to Nigerian fast-food
restaurants and canteens. This is due to the system's ability to improve workplace efficiency, increase restaurant
revenues, and get rid of incorrect orders. As a result, it is worthwhile to invest in the system, which can reduce
the return on investment. Furthermore, to maintain customer loyalty and satisfaction, the system should be
supported by the food origin taste and services. However, the widespread adoption of automated canteen
ordering systems may result in an increase in labor due to the loss of servers in the restaurant industry. Even if
the system is essential for implementation, other variables such as direct engagement and restaurant design
concept must be considered to ensure the system's success (Bisong-Abang Anthonia Obanghe, 2020).
A cutting-edge technology that has transformed the way canteens work is the canteen POS and
inventory system with QR code and real-time data analytics. This system is intended to improve inventory
management, accelerate canteen tasks, and provide real-time data analytics that will help decision-making
processes.
The canteen POS and inventory system is an integrated system that incorporates each field of canteen
services, including sales and inventory management, as well as customer service. The system consists of a
POS terminal, inventory management software, and a database which stores a crucial data. The POS terminal
is used to manage transactions, whereas inventory management software monitors stock levels, provides
purchase orders, and notifies personnel when inventory levels are low. One of the most significant advantages
of adopting the canteen POS and inventory system is that it simplifies the entire canteen activity. The system
minimizes the time and effort required to manage inventory, respond to orders, and track sales. In addition,
the system provides real-time data analytics that could be used for generating insightful inventory
management and marketing strategy conclusions. The canteen POS and inventory system depends primarily
on QR code technology. QR codes are utilized for tracking inventory, stock management, and transaction
processing. When a QR code is scanned with a smartphone or tablet, the data is instantaneously interacted to
inventory management system. The reduction of manual entry of data is one of the primary advantages of
integrating QR codes in the canteen POS and inventory system. This minimizes the prospect of human error
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while also accelerating the inventory management process. QR codes also provide real-time data on inventory
levels, revenue trends, and client preferences, which can be utilized to improve sales techniques and customer
care.
Real-time data analytics is an essential feature of the canteen POS and inventory system. The system
collects and processes data on sales, inventory levels, and customer behavior in real time to provide insights
into canteen operations. This information can be utilized to make competent decisions regarding inventory
management, strategies for pricing, and customer service. Canteen managers can also monitor trends in
revenue and shifts inventory levels based on real-time data analytics. This helps to waste reductions and
inventory management improvement, thereby might occur in substantial savings on expenses. In addition,
real-time data analytics could be utilized in order to enhance customer service by determining customer
preferences and customizing marketing strategies to their particular demands.
The Sulu State College Canteen POS and Inventory System with QR Code Integration and Real-Time
Data Analytics is significant in transforming canteen operations, improving customer satisfaction, optimizing
resources, and empowering administrators with the tools for strategic decision-making and growth.
Efficiency and accuracy are essential in the constantly evolving environment of food services
management. The Canteen POS and Inventory System with QR Code Integration and Real-Time Data Analytics
is an integrated system designed to facilitate services, enhance the user experience, and provide canteen
administrators with insightful data.
The Canteen POS and Inventory System with QR Code Integration and Real-Time Data Analytics
provides a simple to use solution that revolutionized canteen management. The system assurances to improve
operations, increase customer satisfaction, and provide administrators with essential information for strategic
planning and growth by merging cutting-edge technology with user-friendly interfaces.
PROJECT CONTEXT
The SSC canteen point of sale and inventory system with QR code and real time data analytics aims to
design and implement a modern POS system at the SSC canteen that will reduce management, improve
inventory management, and provide valuable insights for business decision-making. The project will utilize QR
code technology for wireless ordering and payments, and it will be integrated with a real-time data analytics
interface that provides canteen personnel with up-to-date sales statistics, inventory levels, and customer
interests.
The system's primary users will be canteen employees such as cashiers, culinary personnel, and
inventory managers. Canteen managers will also have access to a real-time data analytics platform for business
insights. Reduced transaction times and improved checkout efficiency, Accurate and up-to-date inventory status,
Data-driven insights for menu planning, promotions, and staffing, Enhanced customer satisfaction with a
seamless and transparent experience are the intended outcomes.
The purpose of this study is to organize transactions, such as inventory management software, which
checks stock levels, generates purchase orders, and informs employees when inventory levels are low. The Sulu
State College canteen system allows users to purchase food and receive it without delay since they can proceed
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promptly to the canteen to grab what they requested without waiting for a turn or waiting time. This system is
attempting to accelerate processing orders from customers and the customer order system used by crew
members to receive customer orders. The system's goal is to develop and implement a basic automated canteen
ordering system (Bisong-Abang Anthonia Obanghe, 2020).
The food service industry is constantly evolving, and it is imperative that businesses keep up with the
latest trends and technologies to remain competitive. Sulu State College's canteen is no exception. In this essay,
we will examine the benefits of implementing a Point of Sale (POS) and Inventory System in the canteen, as
well as the integration of QR codes and Real-Time Data Analytics. By revolutionizing their food services, Sulu
State College can improve their inventory management, transaction processing, and customer experience. The
current manual system in the Sulu State College canteen poses several limitations and challenges. Manual
inventory management is prone to errors, making it difficult to track stock levels accurately. Additionally,
transaction processing can be slow and inefficient, leading to long queues and dissatisfied customers. By
implementing a digital system, the canteen can improve inventory management, transaction processing, and data
analytics.
OBJECTIVES
This study aims to enhance the canteen's operations, improve customer satisfaction, and provide valuable
insights for business-decision making. These objectives include:
i. To improve inventory management, accelerate canteen tasks, and provide real-time data analytics that
will help decision-making processes.
ii. To manage transactions, such as inventory management software monitors stock levels, provides
purchase orders, and notifies personnel when inventory levels are low.
iii. To collects and processes data on sales, inventory levels, and customer behavior in real time to provide
insights into canteen operations.
iv. To reduce time and cost to control and manage inventory and minimizes the prospect of human error
while also accelerating the inventory management process.
The scope of this study is to improve inventory management, enhance canteen tasks, and provide real-
time data analytics to aid decision-making processes. This includes managing transactions such as inventory
management software, which monitors stock levels, provides purchase orders, and notifies personnel when
inventory levels are low. It also collects and processes data on sales, inventory levels, and customer behavior
in real time to provide insights into canteen operations. To reduce the time and expenses associated with
inventory control and management, as well as to reduce the possibility of human error while also increasing
the inventory management process. Reduce transaction time, minimize errors, and enhance staff efficiency.
Improve Inventory Management Real-time inventory tracking, Low-stock alerts, Data-driven procurement,
and Real-Time Data Analytics.
The limitation of the study could be the system's development will be based on an offline system or a
window-based system that does not require an internet connection to operate. To get started with implementing
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the system, gather information about the products and services required from the owner to determine the
feasibility of designing the system for Sulu State College Canteen. In the first half of the project, the process for
determining the approaches and tools to be employed will take place. Along with it, the system's interface will
be designed. The second half of the project will focus mostly on installing and testing the system till it is
finished. This project is expected to take around 8 months to complete (Rahmat Bee Abdul Aleem, 2013).
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DEFINITION OF TERMS
Bar Code – A code consisting of a group of printed and variously patterned bars and spaces and sometimes
numerals that is designed to be scanned and read into computer memory and that contains information (such as
identification about the object it labels). (Meriam webster)
QR Code – A machine-readable code consisting of an array of black and white squares, typically used for
storing URLs or other information for reading by the camera on a smartphone. (Online dictionary)
Real-time Data Analytics – Real-time data analytics refers to the process of analyzing and interpreting data as
it is generated in real time. It involves the use of advanced algorithms and technologies to collect, process, and
analyze data as it is being generated, allowing for immediate insights and actionable intelligence. (Niu et
al.2021)
Inventory Management – A n inventory management system (or inventory system) is the process by which
you track your goods throughout your entire supply chain, from purchasing to production to end sales.
(Unleashed website)
Point of Sale – A point of sale (POS) is a place where a customer executes the payment for goods or services
and where sales taxes may become payable. A POS transaction may occur in person or online, with receipts
generated either in print or electronically. (Investopedia)
Data Driven – When a company employs a “data-driven” approach, it means it makes strategic decisions based
on data analysis and interpretation. A data-driven approach enables companies to examine and organise their
data with the goal of better serving their customers and consumers. (AT Internet)
Profit – Net income usually for a given period of time. (Meriam webster)
Industry – A systematic labor especially for some useful purpose or the creation of something of value.
(Meriam webster)
System – A group of devices or artificial objects or an organization forming a network especially for
distributing something or serving a common purpose. (Meriam webster)
Decision-making – is the process of making choices by identifying a decision, gathering information, and
assessing alternative resolutions. Using a step-by-step decision-making process can help you make more
deliberate, thoughtful decisions by organizing relevant information and defining alternatives. (UMass
Darthmouth)
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CHAPTER II
This study, the researcher aim’s to thoroughly explore the successful implementation of a state-of-the-art
Point of Sale (POS) system in the bustling and dynamic college canteen of Sulu State College. With utmost
determination, our study focuses on utilizing this cutting-edge POS system to meticulously streamline the entire
food ordering and payment process, ultimately enhancing efficiency, effectiveness, and the utmost satisfaction
In adopting this exceptional POS system, the college canteen will remarkably reap an array of
multifaceted benefits. First and foremost, through the integration of this innovative technology, the college
canteen will enjoy the phenomenal feature of comprehensive order tracking, enabling the astute monitoring of
every single order made by our esteemed patrons. Furthermore, the POS system will flawlessly facilitate
efficient inventory management, effectively ensuring that all items are constantly replenished and promptly
restocked when necessary. This meticulous inventory control will undoubtedly result in an enhanced customer
experience, as it guarantees that all desired food items are consistently available and readily accessible to our
esteemed customers.
Moreover, the POS system shall diligently empower the college canteen staff with the power of sales
reporting. This invaluable tool will enable the generation of comprehensive reports, shedding light on the most
popular food items, peak ordering periods, and overall sales figures. Armed with such critical insights, the
college canteen will be strategically poised to anticipate customer demands and effectively optimize its offerings
accordingly, thereby enhancing customer satisfaction exponentially. The ability to adapt swiftly and proactively
to customer preferences will undoubtedly set the college canteen apart as a leader in the industry, solidifying its
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In addition to these transformative features, the POS system will astutely incorporate state-of-the-art QR
code technology, allowing for swift and completely contactless payments. This modern and secure payment
solution will effortlessly modernize the payment process, providing our esteemed customers with the
convenience and peace of mind that come with a touchless transaction experience. By embracing these cutting-
edge innovations, the college canteen will indubitably adapt to the ever-evolving preferences and expectations
of our discerning clientele, positioning itself as a trailblazer in the realm of customer service and convenience.
Notably, our study will not only harness the aforementioned remarkable attributes of the POS system but
will also leverage the power of real-time data analytics. By leveraging the vast potential of this advanced
technology, the college canteen will be empowered to gain invaluable insights into inventory management,
thereby revolutionizing its stock control practices. Enhanced by real-time data analytics, our stock control will
transcend traditional limitations, ensuring optimal inventory levels at all times. This, in turn, will minimize the
risk of stockouts and overstocking, generating substantial cost savings and ultimately bolstering the college
canteen's financial resilience. The ability to make data-driven decisions with accuracy and precision will
Intrinsically motivated by our ambitious objectives, we fervently strive to establish the unparalleled
effectiveness and cascading benefits of seamlessly implementing this astonishing POS system imbued with QR
code technology and real-time data analytics within the vibrant and bustling setting of the college canteen. With
our meticulous research and unwavering dedication, we are poised to transform the very landscape of the
college canteen experience, magnifying convenience, enhancing efficiency, and cultivating an unparalleled level
of customer satisfaction. Our relentless pursuit of excellence will undoubtedly set a new standard for college
canteen operations, setting the stage for innovation and progress in the realm of culinary services. By embracing
the power of technology and data, we anticipate a future where the college canteen functions as a seamless and
sophisticated hub of nourishment and delight, leaving a lasting imprint on the hearts and taste buds of all who
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This comprehensive section thoroughly investigates the myriad of potential benefits and uses that QR
codes offer within the context of a college canteen. It strongly emphasizes and extensively explores how QR
codes can remarkably enhance efficiency, convenience, and accuracy across various aspects of canteen
operations. These aspects include menu ordering, payment transactions, and inventory management. By
seamlessly integrating QR codes into the canteen system, the college can effectively streamline its processes,
significantly reduce human errors, and provide comprehensive, up-to-the-minute data analytics to facilitate
prompt and precise decision-making. Suffice it to say, this study abundantly emphasizes the monumental
significance and transformative power of QR code technology in bolstering the overall performance and
elevating the customer experience in the college canteen setting to unprecedented heights.
The overarching goal of this study is to pave the way for a more technologically advanced, efficient, and
customer-centered canteen environment. The ultimate objective is to revolutionize the way students and staff
interact with the canteen and enjoy their dining experiences, with QR codes playing a pivotal role. The
possibilities for innovation and improvement, driven by the combination of convenience, accuracy, and
comprehensive analytics, are truly limitless. QR codes have the potential to reshape and optimize every facet of
the college canteen experience, from ordering and payment to inventory management and data analysis.
The invaluable insights gained from this study will serve as a roadmap for educational institutions
seeking to modernize their canteen operations and provide students and staff with a seamless, convenient, and
user-friendly dining experience. The integration of QR code technology in canteen management represents a
groundbreaking shift in how colleges approach their food service operations, with the potential to revolutionize
the industry as a whole. As technology continues to advance, it is crucial for educational institutions to adapt
and embrace new solutions that can enhance efficiency, accuracy, and overall customer satisfaction. QR codes
have already proven to be incredibly versatile and effective tools in various industries, and now, their potential
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The findings of this study will not only empower educational institutions to embrace QR code
technology but also elevate their canteen operations to new heights. With QR codes, college canteens have the
opportunity to become cutting-edge and highly efficient, offering students and staff a seamless and enjoyable
dining experience like never before. The integration of QR code technology is just the beginning of a new era in
canteen management, and the possibilities for growth and innovation are truly exciting. Whether it's simplifying
the menu ordering process, expediting payment transactions, or optimizing inventory management, QR codes
have the potential to revolutionize every aspect of the college canteen setting, paving the way for a more
By leveraging the power of QR codes, educational institutions can empower their canteen staff, enhance
customer satisfaction, and set themselves apart from their peers. The future of canteen management lies in the
innovative potential of QR code technology, and this study aims to uncover the limitless opportunities it
presents. Educational institutions looking to embrace QR code technology can utilize the findings of this study
as a guide to elevate their canteen operations to new heights. With QR codes at their disposal, college canteens
can become pioneers in cutting-edge technology, creating a highly efficient, seamless, and enjoyable dining
experience for students and staff. The integration of QR code technology represents the beginning of a
A point of sale (POS) and inventory system refers to the highly sophisticated and innovative integrated
technology that is expertly designed and meticulously engineered to impeccably manage and flawlessly execute
transactions with exceptional efficiency and unrivaled precision, all the while effortlessly keeping a meticulous
and comprehensive record of every single item in the expansive inventory of a bustling canteen setting. This
advanced system, which seamlessly combines the power of cutting-edge software solutions with state-of-the-art
hardware components, revolutionizes the way transactions are conducted and inventory is monitored with
unprecedented ease and incredible accuracy. By harnessing the unparalleled capabilities of this remarkable POS
and inventory system, real-time monitoring and analysis of sales, stock levels, and a multitude of other vital data
become effortlessly achievable endeavors, elevating the operational efficiency and profitability of any canteen
to unparalleled heights LAWAL, 2022).
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The POS component, which acts as the veritable heart and soul of this technologically superior
ecosystem, functions as an unmatched, state-of-the-art cash register, effortlessly facilitating seamless and
expedited payment processing like never before. Not only does it simplify and streamline the entire payment
process, but it also drastically minimizes the risk of human error, ensuring resolute accuracy and unwavering
reliability at every step of the way. Moreover, the inventory system, which works harmoniously in perfect
synchronization with the POS component, incessantly and diligently tracks every single ebb and flow of goods
and materials within the canteen, meticulously recording the minutest details with exceptional precision and
unmatched integrity. This unparalleled level of inventory tracking and management ensures optimal stock levels
at all times, which in turn, guarantee customer satisfaction, maximize profitability, and provide a solid
foundation for unparalleled success (LOMA et al.) (Jaiswal et al.).
Furthermore, the remarkable integration and utilization of cutting-edge QR code technology within this
revolutionary POS and inventory system elevates its functionality to unimaginable heights. The myriad benefits
offered by the utilization of QR codes are truly unparalleled and unequivocally staggering. The utilization of
these incredible codes enables swift, efficient, and hassle-free product identification, ensuring that every item is
seamlessly cataloged and effortlessly accessible at a moment's notice. Furthermore, the inherent reduction in
human error associated with data entry is simply unparalleled, making sure that every single piece of
information is accurately captured, eliminating the possibility of erroneous records and ensuring the continuous
and perpetual flow of ultra-precise data (De et al.2021) (Vilas-Boas et al.2023) (Shahroz et al.2021).
Adding another layer of exceptional value and undeniable practicality to this already extraordinary
system is the remarkable inclusion of real-time data analytics. With the ability to instantaneously analyze an
overwhelming volume of data from numerous sources and translate it into cohesive, actionable insights, canteen
operators are provided with a veritable treasure trove of invaluable information, enabling them to make
informed decisions regarding menu planning, pricing, and procurement with unrivaled confidence and certainty.
By possessing a profound understanding of customer preferences, trends, and demands, canteen operators can
effortlessly customize and tailor their offerings to perfectly align with the ever-evolving needs and desires of
their esteemed clientele, resulting in unparalleled customer satisfaction and extraordinary revenue generation
(Chiosa et al., 2021) (Chiosa et al., 2021).
Ultimately, the unparalleled integration of a supremely advanced POS and inventory system, seamlessly
augmented with the awe-inspiring capabilities of QR codes and real-time data analytics, inevitably leads to the
remarkable transformation and extraordinary enhancement of the overall operational efficiency, profitability,
and management of the illustrious Sulu State College canteen. This remarkable technological marvel empowers
canteen operators with an unparalleled level of control, equipping them with the tools necessary to effortlessly
navigate the complex landscape of modern-day operations and effortlessly steer their endeavors towards
unparalleled success and extraordinary achievements (Jones, 2019).
The Inventory System is an absolutely vital component of the highly efficient and advanced Sulu State
College Canteen POS and Inventory System. It serves an incredibly crucial purpose by facilitating seamless
management and meticulous tracking of all stock and supplies in real time. Thanks to its ingenious
implementation of cutting-edge QR code technology, this system enables lightning-fast scanning and
identification of items, resulting in an unprecedented level of accuracy when it comes to data entry and a
significant reduction in manual errors (Hassan, 2021).
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In addition to its exceptional functionality, the Inventory System also boasts highly sophisticated data
analytics capabilities that provide invaluable insights into inventory levels, trends, and purchasing patterns. This
wealth of information empowers canteen management to optimize inventory management strategies, ensuring
optimal levels of stock replenishment and making informed decisions regarding procurement. By leveraging this
comprehensive and detailed analysis of inventory-related data, the Inventory System enables the canteen to
operate at the pinnacle of efficiency, streamlining operations and enhancing overall performance (Ho et
al.2021).
Moreover, the Inventory System's contributions go beyond the operational aspects of the canteen. Its
seamless integration into the Sulu State College Canteen POS and Inventory System establishes a solid
foundation for effective decision-making, informed by accurate and up-to-date information. By providing a
comprehensive overview of inventory-related data, the system empowers canteen management to identify
trends, anticipate demand fluctuations, and make strategic plans accordingly. This level of foresight ensures that
the canteen remains well-prepared to meet customer needs and demands, enhancing customer satisfaction and
loyalty (Hassan, 2021).
In conclusion, the Inventory System is nothing short of indispensable when it comes to revolutionizing
canteen operations. Its seamless integration into the Sulu State College Canteen POS and Inventory System
ensures that every aspect of inventory management is handled with unparalleled precision and efficiency. With
its state-of-the-art QR code technology and advanced data analytics capabilities, this system empowers canteen
management to make well-informed decisions, optimize inventory replenishment, and unlock peak
performance. The Inventory System truly stands as an invaluable asset in the quest to streamline operations and
achieve maximum efficiency within these bustling canteen walls. Through its reliable functionalities and
insightful data analysis, the Inventory System takes the canteen experience to new heights, surpassing
expectations and elevating the overall quality of service (San Juan, 2022).
In this section, the definition of real-time data analytics is presented. Real-time data analytics refers to
the process of analyzing and interpreting data as it is generated in real time. It involves the use of advanced
algorithms and technologies to collect, process, and analyze data as it is being generated, allowing for
immediate insights and actionable intelligence. Real-time data analytics enables organizations to make informed
decisions quickly, identify patterns and trends, and respond to changing conditions in real time. By leveraging
real-time data analytics, the Sulu State College Canteen POS and Inventory System with QR Code can gather
and analyze data from various sources instantly, providing accurate and up-to-date information for better
decision-making and improved operational efficiency. By utilizing this advanced system, the Sulu State College
Canteen gains an unprecedented edge in staying abreast of the ever-changing market demands. With the ability
to monitor and analyze incoming data with lightning speed, the system empowers decision-makers to react
swiftly, mitigating risks and capitalizing on emerging opportunities. Moreover, the real-time nature of the
analytics ensures that the information that the system provides is constantly up-to-date, offering stakeholders
unparalleled accuracy in their decision-making. Furthermore, the system's robust algorithms and cutting-edge
technology afford the Sulu State College Canteen the capability to not only process vast amounts of data but
also distill it into meaningful insights and trends. This comprehensive understanding of customer preferences
and market dynamics allows the canteen to optimize its operations, leading to improved efficiency and
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profitability. In essence, the Sulu State College Canteen POS and Inventory System with QR Code
revolutionizes the way modern businesses harness the power of data, enabling them to thrive in a fast-paced and
competitive landscape. (Niu et al.2021)
Implementing a Point of Sale (POS) and inventory system in the Sulu State College canteen offers
several benefits to enhance the overall operation and profitability of the establishment. First and foremost, the
implementation of this system streamlines the ordering process, resulting in a significant reduction in waiting
time for customers and thereby increasing the overall efficiency of the canteen. With the streamlining of the
ordering process, customers can quickly place their orders, leading to improved customer satisfaction.
In addition to a streamlined ordering process, the integrated system provides real-time data analytics,
enabling the management to make data-driven decisions based on sales trends and inventory levels. This
valuable data allows the management to optimize stock levels and avoid stockouts, which ultimately contributes
to a seamless operation of the canteen. By utilizing the analyzed data, the management can accurately forecast
demands, ensuring that the right amount of stock is available at all times.
As technology continues to advance, the integration of QR code technology further enhances the
convenience for customers. Customers can make cashless transactions through QR codes, reducing the risk of
theft and increasing the overall security of the transactions. This modern approach to payments aligns with the
trend of a cashless society while providing ease and convenience to customers.
Furthermore, the integration of the POS and inventory system ensures accurate tracking of stock levels
by minimizing manual data entry errors. This seamless integration guarantees that the inventory is up-to-date,
avoiding any discrepancies in stock counts. Thus, the canteen can maintain an accurate record of their stock
levels, which is crucial for effective inventory management.
Overall, the implementation of this integrated system offers tremendous benefits to the Sulu State
College canteen. It not only enhances customer service through a streamlined ordering process and convenient
cashless transactions but also maximizes profitability by optimizing stock levels and minimizing manual data
entry errors. The real-time data analytics empower the management to make informed decisions, contributing to
the efficient operation of the canteen. By embracing POS and inventory system technology, the canteen thrives
in delivering exceptional service to its customers and achieving financial success.
QR CODE
QR Code technology plays an incredibly significant and indispensable role in the highly efficient and
advanced Sulu State College Canteen POS and Inventory System. This cutting-edge technology enables the
seamless and error-free tracking and management of data, ensuring utmost precision and accuracy in all aspects.
Users are empowered with the incredible convenience of instantly scanning QR codes to retrieve crucial
information about products and transactions, further enhancing the system's efficiency (Hassan, 2021).
The ingenious utilization of QR codes in this system has revolutionized inventory management, making
it effortlessly streamlined and hassle-free. With the mere scan of QR codes, stock levels can be effortlessly
updated, allowing for real-time tracking of sales and inventory. This dynamic feature ensures that all
information remains up-to-date, contributing to the optimized performance of the system.
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QR codes also deliver unparalleled convenience and velocity in transactions by enabling customers to
embrace the concept of cashless payments through their mobile devices. This innovative technology empowers
customers to effortlessly make payments, eliminating the need for physical cash and simplifying the entire
transaction process. As a result, the customer experience is significantly enhanced, promoting customer
satisfaction and loyalty.
The brilliance of this technology extends beyond operational efficiency and convenience; it also
empowers data analytics and fosters informed decision-making. By providing real-time data on sales, inventory,
and even customer preferences, QR codes enable comprehensive data analysis. This invaluable information
equips businesses with the ability to make sound decisions, optimize operational efficiency, and enhance overall
performance.
In conclusion, QR Code technology is an indispensable component of the Sulu State College Canteen
POS and Inventory System. It revolutionizes the process of data tracking and management, ensuring accuracy,
efficiency, and convenience in all operations. With its ability to streamline inventory management, facilitate
cashless transactions, and enable data analytics, QR codes have become a driving force behind informed
decision-making, improved operational efficiency, and unparalleled customer satisfaction.
Among data capture technologies that have been widely used in almost every industry is the bar code
system as stated by EvrenSahin& Yves Dallery (2010), in their research paper on ‘The Impact of the use of Bar
Code Technology on Supply Chain Operations’. The grocery industry for example was able to realize the hard
and soft savings of 2.67% and 2.89% respectively of the revenue by leveraging the barcode industry. Reduce the
data capture errors, the capture of timely data for inventory control, an enhanced communication between
buyers and sellers and the improvement of customer service are the typical goals in using the barcode system.
Besides, the system allows businesses to monitor operations, manage resource and also to flag anomalies before
they impact throughput by acting as the major source of real-time feedback.
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CHAPTER III
TECHNICAL BACKGROUND
The Technical Support section of the Sulu State College Canteen POS and Inventory System with QR
Code and Real Time Data Analytics focuses on providing comprehensive assistance and troubleshooting for
system users, ensuring their seamless experience. With utmost dedication, our team is committed to resolving
technical issues, answering user inquiries, and addressing any other system-related concerns that may arise.
The technical support team plays a vital role in guaranteeing the smooth operation of the system,
providing guidance and support to users at every step. Equipped with a deep understanding of the system's
components and functionalities, our experts possess the proficiency to offer prompt and effective solutions to
user queries and problems, minimizing any disruptions to their workflow. We prioritize responsiveness and
efficiency, striving to deliver unparalleled technical support services.
In the realm of technology-driven operations, technical support acts as the backbone, ensuring the
efficient and reliable functioning of the system. Recognizing its significance, we have established a dedicated
team solely focused on assisting users in navigating the system seamlessly. We are acutely aware of the impact
that technical challenges can have on productivity, which is why we leave no stone unturned in providing
exceptional support to our valued users.
Our technical support team is always available to extend their expertise and guidance, working tirelessly
to meet the needs of our users. We are committed to empowering them to maximize the potential of the Sulu
State College Canteen POS and Inventory System with QR Code and Real Time Data Analytics, giving them
the confidence to confidently utilize its features to the fullest extent. By doing so, we ensure a positive and
rewarding experience for all system users.
With a user-centric approach, our technical support section is dedicated to creating a supportive
ecosystem that fosters problem-solving and continuous improvement. We remain committed to keeping our
users informed, equipping them with the necessary knowledge and skills to overcome any challenges they may
encounter. Our team is readily available to address any queries, provide clarifications, and offer practical
solutions, ensuring that users feel heard, valued, and supported.
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In summary, the Technical Support section of the Sulu State College Canteen POS and Inventory
System with QR Code and Real Time Data Analytics is an indispensable pillar of support. With our skilled
experts, prompt response, and unwavering commitment, we guarantee the efficient and reliable functioning of
the system, empowering users with the knowledge and assistance they need to thrive and achieve unparalleled
success and growth in their operations. Our team stands ready to assist users in any capacity required, ensuring a
seamless and gratifying experience at every step.
The Sulu State College Canteen POS and Inventory System with QR Code and Real Time Data
Analytics address system methodology is introduced in this chapter. It includes the conceptual framework,
system analysis, system design, system implementation, and system maintenance.
The visual below represents the conceptual framework for the study that was conducted through. The
three (3) major stages that are part of the manual system are defined as shown. The three stages are as follows:
input, process, and output. The manual system's input, such as data, documentation, or details that will
eventually be processed into beneficial information, is referred to as the input stage. Any alteration, including
save, update, delete, print, and add, as well as any other manual process, is managed at the process stage.
Information processed at the output stage includes transaction data, managed employee, managed users,
generated reports, and other manual system report types.
Testing
Evaluation and Analysis of
the System and Statistical QR CODE SALES
Survey Result MONITORING
PROCES
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CONCEPTUAL FRAMEWORK
(Proposed System)
Administrator
Managed Received
Information System
External Level
Input Output
Processing Process
Log in User
New Transactions
Save, Update, Delete
Search & Monitor Record
Add and Sale Items
Print Report
Logout
Store Retrieved
Internal Level
Microsoft Access
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Figure 1.1 The Conceptual Framework of the Sulu State College Canteen POS and Inventory System with QR
Code and Real-Time Data Analytics is shown in the above-mentioned diagrams. It consists of input, processes,
and output that are significant to the manager's currently being developed management operations transaction.
SYSTEM ANALYSIS
The initial objective of this stage was to examine the acquired data and assess the research findings. In order to
uncover problems and potential fixes for the manual system, the researcher set out to fully understand all of the
documents that were provided, including the sample collection registration form, payment form, and personnel
data sheet, which are required for license agreements. The investigation moved forward to the following stage.
SYSTEM DESIGN
The strategy of presenting various kinds of diagrams that explain how an area of study, whether an automated
system or a manual system, operates is known as system design. This involves showcasing the input, process,
and output of the transaction or function in question. The researcher applied Data Flow Diagrams, Context
Diagrams, and System Flowcharts to illustrate the operational aspects of the system.
The personnel function as the main user and a report corresponds to the end-result of the transaction. Figure 1.2, the
Context Diagram of the Proposed Computerized System of Sulu State College Canteen POS and Inventory System with
QR Code and Real Time Data Analytics, demonstrates the two connectors involved in the system.
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