Student Assessment Task

BSBSUS511 Develop workplace policies and

procedures for sustainability

Student Name:

Student Number:
 Contents

Introduction 3
Assessment Task 1: Knowledge questions 4
Assessment Task 1: Checklist 7
Assessment Task 2: Policies and Procedures Development Project 8
Assessment Task 2: Checklist 16
Assessment Task 3: Sustainability Initiatives Implementation Project 17
Assessment Task 3: Checklist (Option 1) 22
Assessment Task 3: Checklist (Option 2) 24
 Introduction

The assessment tasks for BSBSUS511 Develop workplace policies and procedures for
sustainability are outlined in the assessment plan below. These tasks have been designed to help
you demonstrate the skills and knowledge that you have learnt during your course.
Please ensure that you read the instructions provided with these tasks carefully. You should also
follow the advice provided in the Business Works Student User Guide. The Student User Guide
provides important information for you relating to completing assessment successfully.

Assessment for this unit

BSBSUS511 Develop workplace policies and procedures for sustainability describes the skills and
knowledge required to develop and implement workplace sustainability policies and to modify the
policy to suit changed circumstances.
For you to be assessed as competent, you must successfully complete three assessment tasks:

 Assessment Task 1: Knowledge questions – You must answer all questions correctly.

 Assessment Task 2: Policy and Procedures Development Project – You must work through a
range of activities and complete a project portfolio.

 Assessment Task 3: Sustainability Initiatives Implementation Project – You must work through
a range of activities and complete a project portfolio.

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 Assessment Task 1: Knowledge questions

Information for students

Knowledge questions are designed to help you demonstrate the knowledge which you have
acquired during the learning phase of this unit. Ensure that you:

 review the advice to students regarding answering knowledge questions in the Business
Works Student User Guide

 comply with the due date for assessment which your assessor will provide

 adhere with your RTO’s submission guidelines

 answer all questions completely and correctly

 submit work which is original and, where necessary, properly referenced

 submit a completed cover sheet with your work

 avoid sharing your answers with other students.

i Assessment information
Information about how you should complete this assessment can be found in Appendix
A of the Business Works Student User Guide. Refer to the appendix for information on:

 where this task should be completed

 the maximum time allowed for completing this assessment task

 whether or not this task is open-book.

Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix C of the Student User Guide. However, if your RTO
has provided you with an assessment cover sheet, please ensure that you use that.

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Questions
Provide answers to all of the questions below:

1. Outline the Kyoto Protocol and Australia’s obligations under the Protocol, as well as its current
targets and the adequacy of these targets.

- The Kyoto Protocol is an international treaty aimed at reducing greenhouse gas emissions
to combat climate change. It was adopted in 1997 and entered into force in 2005. Under
the protocol, countries are required to set binding targets for reducing their greenhouse
gas emissions. Australia ratified the Kyoto Protocol in 2007 and committed to reducing its
emissions by an average of 5% below 1990 levels over the period 2008-2012. However,
Australia was only required to make reductions in its emissions from the sectors included
in its Kyoto target (mainly energy, transport, and industrial processes), and not from other
sectors such as agriculture. After the first commitment period of the Kyoto Protocol ended
in 2012, Australia did not sign up for a second commitment period. Instead, Australia set
its own targets and committed to reducing its emissions by 26-28% below 2005 levels by
2030 as part of the Paris Agreement. Critics argue that Australia's current targets are not
ambitious enough to meet the country's commitments under the Paris Agreement and to
contribute effectively to global efforts to combat climate change. They also point out that
Australia's reliance on carryover credits from the first commitment period of the Kyoto
Protocol to meet its current targets is problematic, as it does not represent real emissions
reductions. Overall, there is debate over the adequacy of Australia's targets and its
commitment to taking meaningful action on climate change. Critics argue that more
ambitious targets and stronger policies are needed to align with the goals of the Paris
Agreement and to ensure a sustainable future for Australia and the planet.

2. Outline the purpose and scope of the Asia-Pacific Partnership on Clean Development and
Climate.

- The Asia-Pacific Partnership on Clean Development and Climate was established to

promote sustainable economic growth, reduce greenhouse gas emissions, and address
climate change through collaboration and cooperation among countries in the Asia-Pacific
region. Its scope includes promoting the development and deployment of clean and low-
emission technologies, sharing best practices, and supporting capacity-building efforts.

3. Outline the purpose and scope of the Environment Protection and Biodiversity Conservation
Act 1999 (EPBC Act).
- The Environment Protection and Biodiversity Conservation Act 1999 (EPBC Act) is
Australia's primary piece of environmental legislation, which aims to protect and conserve
the country's environment and biodiversity. The Act covers a wide range of matters
including the protection of threatened species, the management of World Heritage
properties, and the regulation of environmental impact assessments for proposed projects.

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4. Outline the purpose and scope of the Environment Protection and Biodiversity Conservation
(EPBC) Act Regulations.

- The Environment Protection and Biodiversity Conservation (EPBC) Act Regulations are
subsidiary legislation that provide more detailed requirements and procedures for
implementing the EPBC Act. These regulations specify various matters such as the
content of environmental impact assessments, the criteria for listing threatened species,
and the procedures for obtaining approvals under the Act.

5. Outline the purpose and scope of the National Greenhouse and Energy Reporting Scheme.

- The National Greenhouse and Energy Reporting Scheme is a mandatory reporting

program in Australia that requires certain organizations to report their greenhouse gas
emissions, energy consumption, and other relevant data. The scheme aims to provide
accurate and transparent information on Australia's emissions profile, facilitate emissions
reductions, and support the country's climate change mitigation efforts.

6. Outline the purpose and scope of the Australian Packaging Covenant voluntary code of
practice.

- The Australian Packaging Covenant is a voluntary industry-led initiative aimed at reducing

the environmental impact of packaging in Australia. The Covenant sets out targets and
commitments for signatories to improve the sustainability of their packaging through
measures such as waste reduction, recycling, and product stewardship.

7. Outline the purpose and scope of the Australian Ecolabel Program voluntary code of practice.

- The Australian Ecolabel Program is a voluntary certification scheme that identifies and
promotes environmentally friendly products and services in Australia. The program aims to
help consumers make more sustainable purchasing choices by providing reliable
information on the environmental performance of certified products.

8. Identify one internal information source and one external information source that can be used
to plan and develop a company’s sustainability policy. For each source, explain how this
source can be used to develop the sustainability policy.

- Employees have firsthand knowledge of the company's operations and can provide
valuable insights into areas where sustainability practices can be implemented or
improved. Their feedback can help in identifying potential issues, setting goals, and
creating strategies for sustainability.

External information source: Industry best practices and standards

This external source can provide valuable guidelines and benchmarks for developing a
sustainability policy. By studying what other companies in the industry are doing in terms

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 of sustainability, a company can gain insights into best practices and tailor their policies
accordingly.

9. Explain the key steps in a policy development process.

- Identification of need: The first step in the policy development process is to identify a need
for a new policy or a change in an existing policy. This may be informed by research, data
analysis, stakeholder feedback, or external factors.

- Formulation: Once the need has been identified, the next step is to formulate the policy.
This typically involves conducting research, consulting with stakeholders, and drafting a
policy document that outlines the purpose, scope, objectives, and proposed solutions for
the issue at hand.

- Consultation: It is important to consult with relevant stakeholders during the policy

development process to ensure that their perspectives and concerns are taken into
consideration. This may involve holding meetings, workshops, focus groups, or surveys to
gather feedback and input.

- Approval: Once the policy has been formulated and consulted upon, it must be approved
by relevant authorities, such as senior management, board of directors, or the
government. This may involve making revisions to the policy based on feedback received
during the consultation process.

- Implementation: After the policy has been approved, the next step is to implement it. This
may involve developing an implementation plan, assigning roles and responsibilities,
allocating resources, and communicating about the policy to stakeholders.

- Monitoring and evaluation: Once the policy has been implemented, it is important to
monitor its progress and evaluate its effectiveness. This may involve collecting data,
analyzing outcomes, and seeking feedback from stakeholders to assess whether the
policy is achieving its objectives.

- Review and revision: Policies should be regularly reviewed and revised to ensure they
remain relevant and effective. This may involve conducting periodic reviews, gathering
feedback from stakeholders, and making revisions based on new information or changing
circumstances.

- Communication: Throughout the policy development process, effective communication is

essential to ensure that stakeholders are informed about the policy, its objectives, and
how it will be implemented. This may involve developing communication materials,
conducting outreach activities, and engaging with stakeholders through various channels.

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10. Explain the main components of a policy document.

- Purpose: This section outlines the reason for creating the policy document and explains
why it is important for the organization. It sets the tone for the rest of the document.

- Scope: This section defines the boundaries and limitations of the policy, specifying who
and what the policy applies to. It helps provide clarity on who is affected by the policy.

- Definitions: This section includes any key terms or phrases used in the policy document
and provides clear definitions to ensure that everyone understands the language and
terminology used.

- Policy Statement: This section presents the actual policy, outlining the rules, procedures,
expectations, and guidelines that must be followed. It clearly states what is expected of
individuals or groups covered by the policy.

- Responsibilities: This section specifies the roles and responsibilities of individuals or

groups in relation to the policy. It outlines who is responsible for implementing, enforcing,
or monitoring the policy.

- Procedures: This section explains the specific actions that need to be taken to comply with
the policy. It provides step-by-step instructions on how to implement the policy effectively.

- Enforcement: This section outlines the consequences for non-compliance with the policy.
It explains the disciplinary actions that may be taken in the event of a violation.

- Review and Revision: This section specifies how and when the policy document will be
reviewed, updated, or revised. It ensures that the policy remains current and relevant to
the organization.

- References: This section includes any additional resources, policies, regulations, or laws
that support or are related to the policy document. It provides further information for
individuals seeking more details.

- Approval: This section indicates who has approved the policy document and when it was
approved. It ensures that the policy has gone through the necessary review and approval
processes within the organization.

11. Outline policy development practices that may be used in response to resistance to the
introduction of policies.

- Conduct thorough research and analysis to identify the root causes of resistance to the
introduction of policies.

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 - Engage stakeholders and encourage open communication to address concerns and
gather feedback on proposed policies.

- Consider the impact of the policies on different groups and ensure that they are fair and
equitable.

- Provide clear explanations and justifications for the need for the policies, highlighting the
benefits and potential positive outcomes.

- Consider alternative approaches and modifications to the policies based on feedback and
input from stakeholders.

- Develop a comprehensive change management plan to manage the implementation of the

policies and address any challenges that may arise.

- Monitor and evaluate the effectiveness of the policies after implementation, making
adjustments as needed to address any ongoing resistance.

- Provide training and support to employees to ensure understanding and compliance with
the new policies.

12. Outline why a company may choose to implement an environmental management system
(EMS). List at least three reasons why a company may implement am EMS.

- Compliance with environmental regulations: Implementing an EMS helps ensure that a

company remains in compliance with local, national, and international environmental
regulations. By having systems in place to monitor and manage environmental impacts, a
company can reduce the risk of non-compliance and potential fines or legal issues.

- Improved efficiency and cost savings: An EMS can help a company identify opportunities
to reduce waste, improve resource efficiency, and streamline processes. By implementing
measures to minimize environmental impacts, companies can often realize cost savings
through reduced energy consumption, waste disposal costs, and raw material usage.

- Enhanced reputation and stakeholder engagement: Demonstrating a commitment to

environmental responsibility through the implementation of an EMS can enhance a
company's reputation among customers, investors, and other stakeholders. A robust EMS
can also help build trust and credibility with these groups by providing transparency about
the company's environmental performance and efforts to minimize its impact on the
planet.

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13. Outline at least three key components of an EMS.

- Environmental policy: This is a statement or document that outlines a company's

commitment to environmental sustainability and sets the direction for the organization's
environmental management efforts.

- Planning: This involves identifying environmental aspects of the organization's activities,

setting objectives and targets for improvement, and developing action plans to achieve
these goals.

- Implementation and operation: This includes putting the plans into action, training
employees on environmental practices, and monitoring and measuring performance to
ensure compliance with regulations and achievement of objectives.

14. Outline how a business can use environmental sustainability indicators and two examples of
indicators that can be used.

- Energy consumption: This indicator can measure the amount of energy used by the
business and help identify opportunities for reducing energy consumption and improving
energy efficiency.

- Waste generation: This indicator can measure the amount and types of waste produced
by the business, allowing the organization to identify opportunities for waste reduction,
recycling, and resource recovery.

15. Outline how a business can use life cycle management procedures to assist with
implementing sustainability practices.

- A business can use life cycle management procedures to assist with implementing
sustainability practices by considering the environmental impacts of a product or service
throughout its entire life cycle, from raw material extraction to disposal. This includes
assessing the environmental impacts at each stage, identifying opportunities for
improvement, and making informed decisions to minimize environmental impacts.

16. Outline at least two barriers to introducing policies and procedures, and strategies that can be
used to address each of the barriers you identify.

- Resistance to change: Employees may resist implementing new policies and procedures
due to fear of the unknown or concerns about their workload changing. Strategy to
address this barrier includes providing clear communication, training, and support to help
employees understand the reasons for the changes and the benefits of sustainability
practices.

- Lack of resources: Implementing sustainability practices may require additional resources,

such as time, money, or expertise. Strategy to address this barrier includes prioritizing

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 initiatives based on potential return on investment, seeking external funding or
partnerships, and integrating sustainability practices into existing processes to minimize
additional costs.

17. Describe the role that quality systems like ISO and Australian Standards can play in
supporting corporate sustainability.

- Quality systems like ISO (International Organization for Standardization) and Australian
Standards are designed to ensure that organizations meet certain criteria for quality,
efficiency, and sustainability in their operations. These standards provide guidelines and
best practices for businesses to follow in order to minimize negative environmental
impacts, promote social responsibility, and improve overall corporate sustainability.

- By implementing and adhering to quality systems like ISO and Australian Standards,
companies can demonstrate their commitment to sustainability to stakeholders,
customers, and the wider community. These standards help businesses to identify and
address areas where they can improve their sustainability performance, such as reducing
waste, minimizing energy consumption, and adopting sustainable practices throughout
their supply chain.

- Additionally, quality systems provide a framework for companies to measure and track
their progress towards sustainability goals, leading to continuous improvement and
innovation in sustainable practices. By achieving certification in ISO and Australian
Standards related to sustainability, companies can differentiate themselves in the market,
attract environmentally-conscious consumers, and enhance their reputation as socially
responsible organizations.

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Assessment Task 1: Checklist
Student’s name:

Did the student provide a Completed

sufficient and clear answer successfully? Comments
that addresses the
suggested answer for the Yes No
following?

Question 1

Question 2

Question 3

Question 4

Question 5

Question 6

Question 7

Question 8

Question 9

Question 10

Question 11

Question 12

Question 13

Question 14

Question 15

Question 16

Question 17

Task outcome:  Satisfactory  Not satisfactory

Assessor signature:

Assessor name:

Date:

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 Assessment Task 2: Policies and Procedures
Development Project

Information for students

In this task, you are required to demonstrate your skills and knowledge by working through a
number of activities and submitting a completed project portfolio (Part A only).
You will need access to:

 a business or simulated business which meets the requirements described in the activities
below

 a meeting space or meeting technology

 your learning resources and other information for reference

 Project Portfolio (Part A) template

 Simulation Pack (if you need a case study).

Ensure that you:

 review the advice to students regarding responding to written tasks in the Business Works
Student User Guide

 comply with the due date for assessment which your assessor will provide

 adhere with your RTO’s submission guidelines

 answer all questions completely and correctly

 submit work which is original and, where necessary, properly referenced

 submit a completed cover sheet with your work

 avoid sharing your answers with other students.

Assessment information
i
Information about how you should complete this assessment can be found in Appendix
A of the Business Works Student User Guide. Refer to the appendix for information on:

 where this task should be completed

 how your assessment should be submitted.

Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix B of the Student User Guide. However, if your RTO
has provided you with an assessment cover sheet, please ensure that you use that.

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Activities
Complete the following activities:

1. Carefully read the following:

This project requires you to develop, implement and review at least two workplace
sustainability policies and procedures for one area of sustainability within a
business. You will do this by:

 consulting with relevant stakeholders

 reviewing current policies and procedures

 gathering information

 following organisational policies and procedures

 incorporating continuous improvement strategies

 considering resource requirements

 supporting implementation

 tracking results

 providing stakeholder feedback.

You will also integrate sustainability into your organisation’s wider policies and
procedures.
Selecting a business to work with

Vocational education and training is all about gaining and developing practical skills
that are industry relevant and that can help you to succeed in your chosen career.
For this reason, we are giving you the choice to base this project on your own
business, one you work in or a familiar with, or you can use the case study
provided. This will mean that you are applying your knowledge and skills in a
relevant, practical and meaningful way to your own situation!

If you choose to base your assessment on your own business or workplace, it is

important that you are able to access enough information for your chosen business
to be able to successfully complete each of the assessment tasks. As a minimum,
this will include organisational policies and procedures related to organisational
documentation, access to information sufficient to develop sustainability policies
and access to stakeholders.
You will make a final decision about whether to work with the case study business
or a real business in the next step.

Completing your Project Portfolio

You will be collecting evidence for this unit in a Project Portfolio. The steps you
need to take to complete your Portfolio are described below.

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 Communicating with others
You will need to communicate with stakeholders to confirm their requirements and
to seek their advice and feedback. Your communication may be directly with actual
staff members from within your own business or workplace. Alternatively, your
fellow students and/or your assessor can play the roles of the relevant people. This
communication doesn’t have to be face-to-face. Where communication is face-to-
face, it doesn’t mean that all parties must be in the same room – you can use video
conferencing or any other appropriate format, as long as it meets the requirements
outlined in this guide and in your Project Portfolio.

2. Preparation

Select a business to work with

As you saw earlier, this unit requires you to develop sustainability policies and
procedures for one area of a business. Some examples of the policies and
procedures that you could prepare include:

 sustainable meetings

 sustainable purchasing practices

 sustainable workplaces

 sustainable production

 sustainability site plans.

Decide whether you would like to work with your own business or the case study
business and follow the relevant instructions below.

For students working with their own business

Check that you have access to the required policies, procedures, information and
stakeholders that you will require. You should also decide on the area of the
business that you will work with, the area of sustainability that you will focus on and
the policies and procedures that you will prepare.
Complete Page 4 of your Project Portfolio by:

 describing the business

 describing the area of sustainability that you will focus on

 describing the two policies and procedures that you will develop.

Submit Page 4 to your assessor. Your assessor must approve your business and
the policies and procedures before you proceed with assessment.

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 For students working with the case study business
Take some time now to read through the Simulation Pack for this unit. You will
need to select an area of Grow Consultants to work with. Choose areas that
interest you. There are some ideas given below – or you might choose another
topic altogether. It’s up to you. Keep in mind though that you will need to be able to
easily access information for your policies and procedures.
Sustainability ideas:

 meetings

 production processes

 purchasing

 travel

 sustainable workplaces.

You will use your real names, backgrounds and communication preferences and
styles during all role plays or simulated communication to ensure that the
simulation is realistic.
You will also use information from real products and services to combine with
information provided in the simulation pack and include in your presentations.

Complete Page 4 of your Project Portfolio by:

 describing the business

 describing the area of sustainability that you will focus on

 describing the policies and procedures that you will develop.

Submit Page 4 to your assessor. Your assessor must approve your planned
presentations before you proceed with your assessment.

Review all of your documents

Before you begin your assessment, read through all of your assessment
documents including this guide and your Project Portfolio. If you are working with
the case study business, you should also read through all of the documents in the
Simulation Pack.
If you are working with your own business or a business that you work in or are
familiar with, make sure that you have access to all of the documents that you need
and that you have familiarised yourself with them.
Make sure that you understand what you need to do and, if you have any
questions, speak to your assessor or workplace supervisor.

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3. Develop a briefing report

In this first activity, you will develop a briefing report. You should conduct research
relevant to your chosen area of sustainability which identifies the following:

 Relevant environmental and sustainability legislation, regulations and codes of

practice

 Sources of information on sustainability, including incorporating sustainability

into business planning and using it as an opportunity to identify new business
initiatives.

 Sustainability policies and procedures developed by other organisations

 Life cycle mapping processes.

Here are two websites to get you started:

https://www.business.gov.au/risk-management/environmental-impact/
environmental-management/environmental-legislation-licences-and-permits
http://www.sustainability.vic.gov.au/services-and-advice/business/energy-and-
materials-efficiency-for-business/resources-and-tools/life-cycle-management
Using your research and analysis, develop a briefing report which you will use later
in this assessment. Your briefing report should address the following:

 Introduction, including current organisational practices.

 Key sustainability facts and figures and the benefits to businesses of

implementing sustainable initiatives.

 How sustainability can be built into business planning and can inform business
opportunities to reflect the organisation’s commitment to sustainability.

 Legal requirements in relation to workplace sustainability relevant to Grow

Management Consultants, as well as any relevant regulations and codes of
practices.

 Details of three sustainability policies and procedures researched and

inclusions within the policy and procedures.

 An overview of life cycle mapping, including life style stages, life cycle map, life
cycle matrix.

 Identification of the most effective strategies to reduce environmental impact

relevant to your chosen sustainability area. Provide an example to illustrate
this concept. Attach your example to your report as appendices; you should
complete the life cycle map and life cycle matrix and mitigating strategies.
Example actions should be included as below.

 Example sustainability actions to inform the sustainability action plan for the
next 12 months. You should identify at least five ideas initially, including
identifying priority actions and longer-term actions.

 Recommendations on suitable performance indicators that can be used to

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 measure environmental performance once the policies and procedures are
implemented.

 Options for strategies that could be implemented to ensure that resource

efficiency within the business is continually reviewed and improved.

 Proposed scope of the policies, including a list of headings to be included and

Make sure you have answered all questions in each copy of Section 1 of your
Portfolio. Submit to your assessor for review.
You are also required to attach certain documents as part of your evidence –
review the documents you need to attach as outlined in each copy of Section 1 of
the Project Portfolio and make sure you attach these upon submission.

4. Meet with your stakeholders

Now that you have developed a briefing report, you should consult with at least two
stakeholders to gather their advice and feedback. At the meeting, the stakeholders
will provide input into the development of the policy and procedures through their
comments and ideas. Encourage their participation.
During the meeting, demonstrate effective communication skills including:

 speaking clearly and concisely

 using non-verbal communication to assist with understanding

 asking questions to identify required information

 responding to questions as required

 using active listening techniques to confirm understanding.

Following the meeting, summarise the stakeholder feedback and finalise the scope
of the sustainability policies and procedures including:

 required outcomes

 KPIs

 methods of implementation.

Work into Section 2 of your Portfolio.

This meeting may take place with actual people who work for/who are associated
i
with your chosen business. Alternatively, classmates or your assessor may play the
role of one or more stakeholders. If in the classroom setting, you will all take turns
within your group to share your individually developed briefing reports and to gather
feedback and input. Your discussions should take at least 20 minutes each.

Australian Design College Pty Ltd V.1 BSBSUS511 Develop workplace policies and procedures for sustainability | 18
 This can either be viewed in person by your assessor or you may like to
video/audio record the session for your assessor to watch or listen to later. Your
assessor can provide you with more details at this step. If this session is not viewed
in person by your assessor, you will attach proof of the meeting to Section 2 of your
Project Portfolio.

Make sure you have answered all questions in each copy of Section 2 of your
Portfolio. Submit to your assessor for review.
You are also required to attach certain documents as part of your evidence –
review the documents you need to attach as outlined in each copy of Section 2 of
the Project Portfolio and make sure you attach these upon submission.

5. Developing the sustainability policies and procedures

Develop the policies and procedures based on your briefing report and stakeholder
feedback.
Ensure that your policies and procedures include a statement about the
organisation’s commitment to sustainability, as well as how sustainability initiatives
will be incorporated into business planning and will also serve as business
opportunities.
Work into Section 3 of your Portfolio (note that two copies of Section 3 have been
provided).

Make sure you have answered all questions in each copy of Section 3 of your
Portfolio. Submit to your assessor for review.
You are also required to attach certain documents as part of your evidence –
review the documents you need to attach as outlined in each copy of Section 3 of
the Project Portfolio and make sure you attach these upon submission.

6. Developing an action plan

The next part of the assessment task requires you to develop an action plan to
implement one of the policies and procedures which you developed earlier.
Your action plan should include:

 The resources required for implementation of the policy (human, financial,

material)

 A list of sources of resources required

 A priority list for implementation

 Individual responsibilities

 Strategies for continuous improvement

 Strategies for tracking and monitoring the success of the policy

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  Strategies for supporting implementation

 Strategies for reviewing implementation (How will outcomes be documented?

How will feedback be provided? How will trends be identified and recorded?)
An important part of your action plan should be a strategy for communicating with
stakeholders to generate engagement with sustainability initiatives. As part of this,
seek and incorporate feedback on your action plan from one of the stakeholders
who you consulted in Activity 4. (If you are working on the Case Study business,
seek feedback from your Assessor.)
Work into Section 4 of your Portfolio.

Make sure you have answered all questions in each copy of Section 4 of your
Portfolio. Submit to your assessor for review.
You are also required to attach certain documents as part of your evidence –
review the documents you need to attach as outlined in each copy of Section 4 of
the Project Portfolio and make sure you attach these upon submission.

Australian Design College Pty Ltd V.1 BSBSUS511 Develop workplace policies and procedures for sustainability | 20
Assessment Task 2: Checklist
Student’s name:

Completed
successfully
? Comments

Did the student: Yes No

Develop and review at least two workplace sustainability policies

and procedures for one area of sustainability within a business or
organisation?

Consult and communicate with relevant stakeholders regarding the

development, implementation and continuous improvement of
sustainability policy?

Demonstrate effective communication skills including:

 speaking clearly and concisely

 using non-verbal communication to assist with understanding

 asking questions to identify required information

 responding to questions as required

 using active listening techniques to confirm understanding?

Develop workplace sustainability policies and procedures by:

 defining the scope

 defining the objectives
 gathering and analysing relevant information
 consulting with stakeholders
 working according to organisational processes
 embedding implementation processes
 embedding continuous improvement processes?

Task outcome:  Satisfactory  Not satisfactory

Assessor signature:

Assessor name:

Date:

Australian Design College Pty Ltd V.1 BSBSUS511 Develop workplace policies and procedures for sustainability | 21
 Assessment Task 3: Sustainability Initiatives
Implementation Project

Information for students

In this task, you are required to demonstrate your skills and knowledge by working through a
number of activities and submitting a completed project portfolio (Part B).
You will need access to:

 the business or simulated business that you worked with in Assessment Task 2

 your learning resources and other information for reference

 Project Portfolio template (Part B)

 Simulation Pack (if you need the case study).

Ensure that you:

 review the advice to students regarding responding to written tasks in the Business Works
Student User Guide

 comply with the due date for assessment which your assessor will provide

 adhere with your RTO’s submission guidelines

 answer all questions completely and correctly

 submit work which is original and, where necessary, properly referenced

 submit a completed cover sheet with your work

 avoid sharing your answers with other students.

Assessment information
i
Information about how you should complete this assessment can be found in Appendix
A of the Business Works Student User Guide. Refer to the appendix for information on:

 where this task should be completed

 how your assessment should be submitted.

Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix B of the Student User Guide. However, if your RTO
has provided you with an assessment cover sheet, please ensure that you use that.

Australian Design College Pty Ltd V.1 BSBSUS511 Develop workplace policies and procedures for sustainability | 22
 IMPORTANT INFORMATION FOR STUDENTS
You have two options for this section of your assessment – Option 1 is for students who are
working from the case study business. Option 2 is for students who are working from their own
business.

Important: You should only complete ONE of the following options. If you are unsure which
option you should complete, speak to your assessor.

Activities – Option 1 (Grow Consultants)

Option 1 is for students who worked from the Grow Consultants case study in Assessment Task 2.
If you completed Assessment Task 2 using your own business, skip straight to Option 2. If you are
unsure, speak to your assessor. DO NOT COMPLETE BOTH OPTIONS.

Complete the following activities:

1. Undertake an inspection of your RTO facility

Assume that, following acceptance of your sustainability policy and procedures, you
have been asked to implement strategies identified in your action plan for the
continuous improvement of resource efficiency. This is to include an inspection of
the workplace to identify environmental sustainability and resource usage issues
and to identify and report on possible solutions.
You will therefore undertake an inspection of the RTO facility using the
environmental sustainability and resource Usage Record Template provided in
Section 5 of your Project Portfolio (Part B).
Record at least three actual or potential environmental sustainability and resource
usage issues that you find.
Your assessor will advise you of the date and time of the inspection and will
observe you conducting the inspection.

Make sure you have answered all questions in Section 5 of your Portfolio (Part B).
Submit to your assessor for review.
You are also required to attach certain documents as part of your evidence –
review the documents you need to attach as outlined in Section 5 of the Project
Portfolio (Part B) and make sure you attach these upon submission.

2. Develop a memo for staff about best practice sustainability procedures

Assume that you wish to commence implementing a further initiative from the action
plan, which is to provide regular communications to staff about sustainability
practices.

Australian Design College Pty Ltd V.1 BSBSUS511 Develop workplace policies and procedures for sustainability | 23
 Based on one of the issues identified in your environmental sustainability and
resource usage record, develop a short memo to send to staff about best practice
sustainability procedures. For example, if you have identified that water usage is
high, you could write about tips to reduce water usage. The memo you develop
must be written in plain English and in user-friendly language and be designed to
promote engagement in sustainability initiatives.
The memo should be no more than one page and include images such as photos
or graphs to assist with understanding and engagement.
Work into Section 6 of your Portfolio (Part B).

Make sure you have answered all questions in Section 6 of your Portfolio (Part B).
Submit to your assessor for review.
You are also required to attach certain documents as part of your evidence –
review the documents you need to attach as outlined in each copy of Section 6 of
the Project Portfolio and make sure you attach these upon submission.

3. Develop a sustainability register

You are required to develop a register for recording and tracking all continuous
improvements in resource efficiency.
The register should be able to include, as a minimum, the ability to record the
reported opportunity, action to be taken, responsibility, timelines and outcome.

Work into Section 7 of your Portfolio (Part B).

Make sure you have answered all questions in Section 7 of your Portfolio. Submit
to your assessor for review.
You are also required to attach certain documents as part of your evidence –
review the documents you need to attach as outlined in each copy of Section 7 of
the Project Portfolio and make sure you attach these upon submission.

4. Develop a sustainability implementation report

Assume that the sustainability policy and procedure you developed has been
implemented, as well as findings from regular sustainability inspections.
Sustainability initiatives implemented include:

 Energy audit and all recommendations implemented including signage about

energy use (e.g. switch off lights at night, turn down brightness, turn off taps)

 Recycling policy introduced, and three more recycling bins introduced.

 Green purchasing policy developed (on staff intranet, email sent to staff to
advise).

 Green transport policy developed and implemented (on staff intranet, email

Australian Design College Pty Ltd V.1 BSBSUS511 Develop workplace policies and procedures for sustainability | 24
 sent to staff to advise).
Assume also the following sustainability targets:

 Reduce electricity consumption by 20% within six months.

 Promote awareness of sustainability initiatives amongst all staff members

A staff survey has been undertaken (see the Simulation Pack for results), as well
as an energy audit.
The results of the energy audit are as follows:
Actions implemented:

 replace halogen downlights with energy efficient downlights and transformers

 connect to natural gas, converting to an energy source with one-third of the

greenhouse gas emissions of electricity from coal

 replace electric storage hot water heater with instant solar hot water

 replace air conditioner with a more efficient inverter unit.

Prior to energy audit:

 Annual energy bill: $2,415 a year

 Annual greenhouse emissions: 18 tonnes a year

Six months later:

 Annual energy bill: $1,800 a year

 Annual greenhouse emissions: 10.2 tonnes a year

One year later:

 Annual energy bill: $2,215 a year

 Annual greenhouse emissions: 14 tonnes a year

Note: Four new staff members employed may account for increase. Energy targets
were not adjusted to account for the new staff.

You are required to review the results of the staff survey and the energy statistics
provided.
Based on your review, develop a short report that outlines:

 Analysis of staff survey results and achievements against targets

 Analysis of energy audit data and achievements against targets

 Recommendations for additional actions that need to be taken based on the

data above.

 Summary of the success of the sustainability policy and procedures based on

analysis.

 Updates to sustainability policy and procedures to account for recommended

Australian Design College Pty Ltd V.1 BSBSUS511 Develop workplace policies and procedures for sustainability | 25
 improvements.

Work into Section 8 of your Portfolio (Part B).

Make sure you have answered all questions in Section 8 of your Portfolio. Submit
to your assessor for review.

Australian Design College Pty Ltd V.1 BSBSUS511 Develop workplace policies and procedures for sustainability | 26
Assessment Task 3: Checklist (Option 1)
Student’s name:

Completed
successfully? Comments

Did the student: Yes No

Implement workplace policy for one area of sustainability within a

business or organisation?

Consult and communicate with relevant stakeholders regarding

the implementation and improvement of sustainability policy?

Provide support for the implementation of a sustainability policy or

initiative?

Utilise a recording system to track continuous improvement,

identify trends and outcomes?

Document implementation outcomes?

Provide implementation support?

Review implementation by:

 responding to trends

 applying continuous improvement principles

 modifying policy and procedures as required

 tracking results?

Task outcome:  Satisfactory  Not satisfactory

Assessor signature:

Assessor name:

Date:

Australian Design College Pty Ltd V.1 BSBSUS511 Develop workplace policies and procedures for sustainability | 27
Activities – Option 2 (Your own business)
Option 2 is for students who worked from their own business in Assessment Task 2. If you
completed Assessment Task 2 using the case study business, DO NOT COMPLETE OPTION 2.
You should only complete Option 1. If you are unsure, speak to your assessor. DO NOT
COMPLETE BOTH OPTIONS.

Complete the following activities:

1. Implement your action plan

Now that you have developed policies, procedures and an action plan, it is time to
implement. Put the action plan that you developed in Assessment Task 2 in place
and monitor the results for enough time to track results. Report on the following by
completing Section 5 of your Project Portfolio:

 Were the resources that you identified and sourced adequate to implement the
sustainability initiative/policy?

 What support did you provide to implement the policy?

 How did you track and record sustainability improvements?

 How did you provide feedback to stakeholders?

 How did you document outcomes?

 What trends did you identify?

 What changes did you make to the policy as a result of the implementation?

 What were the sustainability gains as a result of implementation?

Make sure you have answered all questions in Section 5 of your Portfolio (Part B).
Submit to your assessor for review.
You are also required to attach certain documents as part of your evidence –
review the documents you need to attach as outlined in Section 5 of the Project
Portfolio (Part B) and make sure you attach these upon submission.

Australian Design College Pty Ltd V.1 BSBSUS511 Develop workplace policies and procedures for sustainability | 28
Assessment Task 3: Checklist (Option 2)
Student’s name:

Completed
successfully? Comments

Did the student: Yes No

Implement workplace policy for one area of sustainability within a

business or organisation?

Consult and communicate with relevant stakeholders regarding

the implementation and improvement of sustainability policy?

Provide support for the implementation of a sustainability policy or

initiative?

Utilise a recording system to track continuous improvement,

identify trends and outcomes?

Document implementation outcomes?

Provide implementation support?

Review implementation by:

 responding to trends

 applying continuous improvement principles

 modifying policy and procedures as required

 tracking results?

Task outcome:  Satisfactory  Not satisfactory

Assessor signature:

Assessor name:

Date:

Australian Design College Pty Ltd V.1 BSBSUS511 Develop workplace policies and procedures for sustainability | 29