PUMPING 101

Resource Guide

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 From Aeroflow Mom & Baby...

Support Groups
Online Live Classes Free Weekly Moms Circle
All classes are covered by insurance Mondays at 3PM - 4PM EST
Classes for everyone... For prenatal & postpartum moms
Drop-in, no registration needed
Ultimate Breastfeeding Prep
Zoom Link
Navigating Maternity Leave
How to Find a Pump You LOVE
How to Fit Your Flange Mental Health App
Pumping 101 From Canopie Mental Health, the
Birth & Breastfeeding (2-part series) experts in perinatal wellness
www.canopie.app or search
Babycare for the Breastfed Baby
"Canopie App" on the app store
Sleep for the Breastfed Baby Free download access code for
Sleep Q&A Aeroflow patients: AERO22
The Brain-Boob Connection
Babywearing & Breastfeeding
Solid Foods for the Breastfed Baby
Breast Pumps & More
Your insurance may cover:
Lactation Q&A
breast pumps
It Takes a Village milk storage bags
Obstacles in Breastfeeding resupply products
compression socks for
Specialty Classes...
pregnancy swelling
Ultimate Multiples Prep Sign up here for breastfeeding
What is a Tongue Tie? products!

Sign Up for More Classes Recorded Webinars

Lactation Link webinars include
Breastfeeding Basics
Breastfeeding Hurdles and
How To's
Pumping & Storing Breastmilk
Lactation & Birth Prep Appointments Watch recorded webinars anytime
Help is on the way! Cash pay (no insurance coverage)
Virtual and home visits: Click HERE.

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 Helpful Links
Pumping 101

Hands-on Pumping Video

Hands-on Pumping Article
Hand Expression Video
Paced Bottle Feeding Video
Milk Storage Guideline
Flange Fitting Guide
Nipple Ruler
Flange Size and Purchasing Guide
Breast Pump Basics Guide
Breast Pump Cleaning Guide

Replacing Your Breast Pump Parts

General Guidelines for Replacing Your Breast Pump Parts
Most breast pump manufacturers have a 90 day warranty on their pump parts
Check your breast pump manufacturer's instructions for details
A double pumping replacement part kit includes tubing, backflow protectors with membrane, adapters/diaphragms,
flanges/breast shields, duckbill valves, and bottles

When to Replace Your Breast Pump Parts

Soft silicone parts (backflow protector and duckbill valves) - every 30 to 90 days
Thicker plastic parts (adapters, flanges, and bottles) - every 90 to 180 days
Tubing - every 90 to 180 days

Insurance Coverage and Guidelines

Many insurance plans cover replacement parts at least every 90 days, and some cover replacement parts every 30 days
IF your purchased your breast pump through Aeroflow and your insurance covers replacement parts - you will receive an
email and text message notification when you are eligible
Insurance will only cover replacement parts if you are noticing any of the following:
your breast pump's performance has decreased via suction
bacteria/mold build up
Check Eligibility Here!
discoloration
tearing in your duckbill valves or tubing
Insurance double pumping replacement part kits will include: tubing, backflow protectors with membrane,
adapters/diaphragms, flanges/breast shields, duckbill valves, and bottles
You will be able to determine which flange size you would like based on the available inventory that Aeroflow carries for
your specific breast pump

You can also purchase additional replacement part kits or individual parts for your pump from Aeroflow Breastpumps, your breast
pump manufacturer's website, or other retailers such as Amazon, Walmart, Target, Buy Buy Baby, etc.

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 Insurance Billing Information
Online live classes and appointments with Aeroflow consultants are
billed to your insurance under your insurance policy's preventive benefit.
Claims to your insurance may be under the following names:
Aeroflow Inc
Aeroflow Connect LLC
Lactation Link
HerSource Health
Your provider’s / teacher’s name

Coverage
Costs should be covered at 100% through the Affordable Care Act (ACA) which mandates that preventive
women’s health services including lactation and nutrition services are paid for by insurance companies
without cost-sharing to the patient. This means no copay or other charges should be passed on to you.

The Billing Process

Most of our claims to your insurance will pay on the first submission. Occasionally, there is a denial on the
claim. You don't need to do anything when you notice that this happens. Our billing experts will work to get
the claim processed and paid correctly.

Statements from Your Insurance Company

You may receive a statement from your insurance company through the mail or in your insurance portal. The
statements from insurance are not bills. The insurance company cannot bill you on behalf of Aeroflow.

Bills from Aeroflow

It is unlikely that Aeroflow would invoice you for healthcare services, but there are specific reasons why this
might happen.

Here are reasons you might get a bill from Aeroflow:

Your insurance company could send you a payment instead of sending it to us. If you received a check
from your insurance company, make a payment to "Aeroflow" in the amount of the check you received.
Mail to Aeroflow Healthcare, 3165 Sweeten Creek Road, Asheville NC 28803 and enclose, your name,
phone and email address in the envelop.
Your insurance coverage was not active on the date you attended a class or an individual appointment,
so your insurance didn't pay us and now there is a balance due on your account.
Your insurance company believes it is not your primary medical policy. If you get an insurance denial but
the policy is your primary policy, call the number on the back of your insurance card to request a
"coordination of benefits" (COB) update. When doing a COB update with insurance, you will explain that
the policy is primary and the rep will ask you specific questions. If they agree that it is primary, contact our
billing department so we can rebill your claim.
You were not in attendance for a scheduled individual appointment and did not cancel within 24 hours
prior to your appointment time.

If you disagree with with an invoice you receive from Aeroflow, call the number on your Aeroflow bill so that
we can help you.

Lactation Billing Team Contact Information

Email: [email protected]
Phone: 866.565.0956

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 Our Providers

Aleah Walker, IBCLC, CD Alex Miller, RN, CBS

[email protected] [email protected]
Classes Taught: Birth & Breastfeeding, How to Fit Classes Taught: Babywearing, Birth & Breastfeeding,
Your Flange, Pumping 101, Sleep Brain-Boob Connection, How to Find a Pump You
*Spanish speaker Love, Pumping 101

Ally Swanson, RN, CLC Amanda Hatch, CLC, CBS

[email protected] [email protected]
Classes Taught: Babycare, Babywearing, It Takes a Classes Taught: Babywearing, How to Find a Pump
Village, Sleep, Ultimate Breastfeeding Prep You LOVE, Pumping 101

Amy Hernandez, RN, IBCLC Ashlee Morgan, APRN, IBCLC

[email protected] [email protected]
Classes Taught: Babycare, Birth & Breastfeeding, Classes Taught: Babycare, Babywearing, How to Fit
Pumping 101, Ultimate Breastfeeding Prep Your Flange, It Takes a Village, Navigating Maternity
*Spanish speaker Leave, Pumping 101, Ultimate Breastfeeding Prep

Bel Fernandez, IBCLC Bobbi Taman, RN, IBCLC

[email protected] [email protected]
Specializes in one-on-one appointments Classes Taught: Babycare, Birth & Breastfeeding,
Pumping 101, Solids, Ultimate Breastfeeding Prep

Bri Blankenbicker, RN, IBCLC Brianne Griffis, CLC, CD

[email protected]
[email protected]
Classes Taught: Babycare, Navigating Maternity
Classes Taught: Babycare, Birth & Breastfeeding,
Leave, Pumping 101, Sleep, Ultimate Breastfeeding
Babywearing, Ultimate Breastfeeding Prep
Prep

Carol Glaze, RN, IBCLC Christina Deleon, IBCLC, CD/PCD

[email protected]
[email protected]
Classes Taught: Brain-Boob Connection, Birth &
Classes Taught: Birth & Breastfeeding, Pumping
Breastfeeding, Sleep, Solids, Ultimate Breastfeeding
101, Sleep, Ultimate Breastfeeding Prep
Prep, Ultimate Multiples Prep

Emily York, IBCLC Grace Hultquist, CLC

[email protected] [email protected]
Classes Taught: Babycare, Navigating Maternity Leave, Classes Taught: Birth & Breastfeeding, Pumping
Pumping 101, Sleep, Ultimate Breastfeeding Prep 101, Sleep, Ultimate Breastfeeding Prep
*Spanish speaker

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Our Providers
Our Providers

Jessica Kan, CLC Jacque Ordner, IBCLC

[email protected] [email protected]
Classes Taught: Birth & Breastfeeding, Obstacles in Classes Taught: Mom Circle Support Group, How to
Breastfeeding, Sleep, Ultimate Breastfeeding Prep Fit Your Flange

Jennifer Bergman, IBCLC Kellie Green, IBCLC, SLP

[email protected] [email protected]
Classes Taught: Babycare, Birth & Breastfeeding, Classes Taught: Birth & Breastfeeding, Navigating
Babywearing, Ultimate Breastfeeding Prep Maternity Leave, Pumping 101, Solids, Ultimate
Breastfeeding Prep

Kristin Szerszen, IBCLC Laene Keith, IBCLC, SLP

[email protected] [email protected]
Classes Taught: How to Find a Pump You LOVE, Classes Taught: Sleep, Solids, Ultimate Breastfeeding
Pumping 101, Ultimate Breastfeeding Prep Prep, What is a tongue Tie?

Lauren Pilger, IBCLC

Laly Presbery, IBCLC
[email protected]
[email protected]
Classes Taught: Babycare, Brain-Boob Connection,
Classes Taught: Pumping 101, Ultimate Breastfeeding
Navigating Maternity Leave, Sleep, Solids, Ultimate
Prep
Breastfeeding Prep

Leteace Lee, RN, IBCLC, PMH-C Lisa Moeller, RN, IBCLC

[email protected]
[email protected]
Classes Taught: Brain-Boob Connection, Birth &
Classes Taught: Babycare, Birth & Breastfeeding,
Breastfeeding, Pumping 101, Sleep, Ultimate
Ultimate Breastfeeding Prep
Breastfeeding Prep

Liz Truesdale, RN, IBCLC Michele Carnesecca, RN, IBCLC

[email protected] [email protected]
Classes Taught: Brain-Boob Connection, How to Fit Classes Taught: Birth & Breastfeeding, Babywearing,
Your Flange, Pumping 101, Sleep, Ultimate Pumping 101, Sleep, Solids, Ultimate Breastfeeding
Breastfeeding Prep Prep

Nic Waters, IBCLC Nicole Leung, RN, IBCLC

[email protected]
[email protected]
Classes Taught: Babycare, Birth & Breastfeeding,
Classes Taught: Babycare, Birth & Breastfeeding,
Solids, Sleep, Navigating Maternity Leave, Ultimate
Babywearing, Solids, Ultimate Breastfeeding Prep
Breastfeeding Prep

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Our Providers
Our Providers

Norma Vazquez, CLC, CD Portia Gonzales, RN, CBS

[email protected] [email protected]
Classes Taught: Babycare, Birth & Breastfeeding, Classes Taught: Birth & Breastfeeding, How to Fit
Ultimate Breastfeeding Prep Your Flange, Navigating Maternity Leave, Ultimate
*Spanish Speaking Breastfeeding Prep

Rachel Baggett, RN, IBCLC Samirah Muhsin, IBCLC

[email protected] [email protected]
Classes Taught: Babywearing, Pumping 101, Sleep, Classes Taught: Birth & Breastfeeding, How to Fit Your
Ultimate Breastfeeding Prep Flange, Pumping 101, Solids

Sarah Law, RN, IBCLC Sarah O'Rourke, IBCLC

[email protected]
[email protected]
Classes Taught: Babycare, Birth & Breastfeeding,
Classes Taught: Birth & Breastfeeding, Babywearing,
Sleep, Solids, Navigating Maternity Leave, Ultimate
Sleep, Solids, Ultimate Breastfeeding Prep
Breastfeeding Prep

Shannon Demiter, IBCLC Stacia Moffitt, RN, IBCLC

[email protected] [email protected]
Classes Taught: Birth & Breastfeeding, Sleep, Classes Taught: Birth & Breastfeeding, Sleep,
Ultimate Breastfeeding Prep Solids, Ultimate Breastfeeding Prep, Ultimate
Multiples Prep

Stef Werdmuller, IBCLC, CPD Stephanie Wells, RN, IBCLC, PMH-C

[email protected] [email protected]
Classes Taught: Birth & Breastfeeding, Brain-Boob Classes Taught: Babywearing, Solids, Pumping 101,
Connection, Sleep Ultimate Breastfeeding Prep

Tana Murphy, IBCLC, CCLS Theresa Moutafis, RD, IBCLC, PMH-C

[email protected] [email protected]
Classes Taught: Birth & Breastfeeding, How to Find a Classes Taught: Birth & Breastfeeding, Brain-Boob
Pump You LOVE, Pumping 101, Ultimate Connection, Navigating Maternity Leave
Breastfeeding Prep

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AeroflowBreastpumps.com