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Hoozan Pirozmand

[email protected] | +91 9619147427 | LinkedIn | Mumbai


Core Competencies:
• Business Management • Projects & Consulting • Brand Management • Supply Chain Management • Communications
• Problem Solving • Client Relationship Management • Crises Management • Customer Experience • Advance Excel
WORK EXPERIENCE
Café Ideal | Associate Strategy Manager, Mumbai, India May 2021 – Present
Crises management and business expansion of a family restaurant Est.1983
• Increased revenue (300%) and expanded business operations through partnerships with food delivery platforms
- Initiated a key revenue stream that contributed 80% of total income during COVID-19 pandemic
• Led pioneering initiative to digitize payment systems, expanding customer base and increasing revenues by 35%
• Revived the business post-pandemic and navigated challenging times through strategic stakeholder partnerships
- Ensured 100% retention of staff by executing employee welfare projects and crises management initiatives
- Co-operated with police department to ensure safety of assets (INR 30L) from perpetrators of property damage
• Enhanced staff capability to better serve customers by initiating two Learning & Development programs

X Billion Tech Labs | Research Analyst, Mumbai, India May 2017 – Jun 2017
An ed-tech company dedicated to offering digital solutions to the semi-urban and rural communities in India
• Conducted qualitative, quantitative research studies on 200+ individuals across 10 villages in state of Maharashtra
- Led a team of three interns to analyse the patterns of internet and technology adoption in rural Maharashtra
- Acquired 45K+ subscribers by remodelling product offerings and enhancing user experience (using data
insights)
• Crafted the X Billion Skills Lab website (now workverse.in) by working closely with the product developer
- Co-designed appearance and content layout, resulting in a successful INR 2 Cr fundraising campaign

Culture Machine | Social Media Intern, Mumbai, India May 2016 – Jun 2016
A creative media agency specializing in brand strategy and marketing for companies across various industries
• Headed a one-month social media campaign for Being Indian in collaboration with Marvel Superheroes
- Improved organic reach (15%) by engaging with 50K+ users on Facebook and Twitter (X) handles of Being
Indian
• Formulated content strategies for clients such as Being Indian, BLUSH, and Awesomesauce India
- Helped increase subscriber base by 10% through competitor analysis and deep understanding of target
audience

EDUCATION
University of Mumbai, H.R. College of Commerce and Economics Dec 2018 – Oct 2020
Master of Commerce (M. Com) – General Management, Mumbai, India
• GPA: 9.63 / 10.00
• Secured 2nd Rank across the entire University of Mumbai (144 colleges) in the subject of E-Commerce

University of Mumbai, K.C. College Oct 2015 – Apr 2018


Bachelor of Management Studies (B.M.S) – Marketing
• GPA: 6.71 / 7.00
• Principal’s Choice Award (1/900+ students) for outstanding contribution (academic and non-academic)

ACHIEVEMENTS AND EXTRA-CURRICULAR

• Leadership Roles (2016 – 2018)


- Chairperson, JOULE: Chaired a committee of 650 students to organize K.C. College's biannual event ‘JOULE’,
supervising 35+ events spanning three days and attracting 1000+ students from 19 colleges
- Chairperson, Business Department Committee (ZEST), K.C. College: Led 25 students to plan and execute five
skill-focused events within a span of 12 months, each aimed at refining distinct business
competencies
• Talerang 2017: Valedictorian (out of 120+ students) in a 100-hour work-readiness and leadership training program;
recognized for exceptional performance during training sessions and the internship at Culture Machine
• Completed the foundation course in Speech and Drama with distinction from Trinity College, London
• Ran Asia's biggest obstacle race covering 5 km and 15 hurdles – Maruti Suzuki Arena Devils Circuit (Oct 2023)
- Cleared 14 out of 15 hurdles, achieving a top 100 position (men’s category) among 2000+ runners
• All India Gojukai Karate-Do from the International Karate-Do Gojukai Association, Japan – Bronze Medal

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