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ABN: 56610041775

E: [email protected]
W: www.melbournemetrocollege.edu.au
MELBOURNE: Level 5, 440 Elizabeth Street, Melbourne VIC 3000
HOBART: 73-81 Murray St, Hobart, Tasmania 7000
T: 03 99997401

PROJECT PORTFOLIO

STUDENT VERSION

BSBPEF502 DEVELOP AND USE EMOTIONAL


INTELLIGENCE

MMC_BSBPEF502 Project Portfolio_v1.0_March 2024


© 2022 RTO Works
1
ABN: 56610041775
E: [email protected]
W: www.melbournemetrocollege.edu.au
MELBOURNE: Level 5, 440 Elizabeth Street, Melbourne VIC 3000
HOBART: 73-81 Murray St, Hobart, Tasmania 7000
T: 03 99997401

Contents

Section 1: Evaluation criteria 5


Section 2: Personal analysis 6
Section 3: Personal emotional intelligence development plan 10
Section 4: Team emotional intelligence development plan 11
Section 5: Reflection 15

MMC_BSBPEF502 Project Portfolio_v1.0_March 2024


© 2022 RTO Works
2
ABN: 56610041775
E: [email protected]
W: www.melbournemetrocollege.edu.au
MELBOURNE: Level 5, 440 Elizabeth Street, Melbourne VIC 3000
HOBART: 73-81 Murray St, Hobart, Tasmania 7000
T: 03 99997401

Student name:

Assessor:

Date:

Business this assessment is


based on:

Business objectives:

Team objectives:

Team members:

MMC_BSBPEF502 Project Portfolio_v1.0_March 2024


© 2022 RTO Works
3
ABN: 56610041775
E: [email protected]
W: www.melbournemetrocollege.edu.au
MELBOURNE: Level 5, 440 Elizabeth Street, Melbourne VIC 3000
HOBART: 73-81 Murray St, Hobart, Tasmania 7000
T: 03 99997401

Section 1: Evaluation criteria

What is the format you


have developed your
evaluation criteria in?

Which question numbers


cover an evaluation of a
person’s empathy?

Which question numbers


cover an evaluation of a
person’s ability to self-
regulate their emotions?

Which question numbers


cover an evaluation of a
person’s positivity?

Which question numbers


cover an evaluation of a
person’s adaptability?

How will you measure the


results? Explain how your
rating or measurement for
a person’s emotional
intelligence will be
determined.

☐ A copy (or the link) to your evaluation to your portfolio.

☐ Your completed evaluation and results

MMC_BSBPEF502 Project Portfolio_v1.0_March 2024


© 2022 RTO Works
4
ABN: 56610041775
E: [email protected]
W: www.melbournemetrocollege.edu.au
MELBOURNE: Level 5, 440 Elizabeth Street, Melbourne VIC 3000
HOBART: 73-81 Murray St, Hobart, Tasmania 7000
T: 03 99997401

Section 2: Personal analysis

Student name:

Feedback participant 1
(name and contact number)

Feedback participant 2
(name and contact number)

Answer all of the questions below using the results of the evaluation in section 1 to guide your answers,
and feedback from your classmates/friends/family for parts c and d.

a) Document your findings on yourself in the four areas focussed on in your evaluation in section 1
as discuss your strongest area.

b) Reflecting on the results, identify what stood out for you in terms of what it tells you about yourself
as a person.

c) Thinking about the questions asked as part of the evaluation and your learnings as part of this
unit, identify five of your emotional strengths.

d) Thinking about the questions asked as part of the evaluation and your learning as part of this unit,
identify five of your emotional weaknesses.

MMC_BSBPEF502 Project Portfolio_v1.0_March 2024


© 2022 RTO Works
5
ABN: 56610041775
E: [email protected]
W: www.melbournemetrocollege.edu.au
MELBOURNE: Level 5, 440 Elizabeth Street, Melbourne VIC 3000
HOBART: 73-81 Murray St, Hobart, Tasmania 7000
T: 03 99997401

e) Explain how you believe the emotional strengths you have identified above help your workplace
performance and relationships.

f) Discuss how you believe your emotional weaknesses hinder your workplace performance and
relationships.

g) Complete the following table about personal stressors at work. Identify at least four sources of
stress that are most likely to result in workplace stress for you, your stress response (emotional,
physical, behavioural) and actions that you can take (or have taken) to manage stress.
The table includes examples only, as there could be a wide range of responses from students.

Personal stressor What is your stress response Actions/methods to address

h) Review the following list of needs and choose at least three that most trigger your emotions when
you don’t get these needs met. Consider this question in the context of the workplace.

Acceptance Variety

MMC_BSBPEF502 Project Portfolio_v1.0_March 2024


© 2022 RTO Works
6
ABN: 56610041775
E: [email protected]
W: www.melbournemetrocollege.edu.au
MELBOURNE: Level 5, 440 Elizabeth Street, Melbourne VIC 3000
HOBART: 73-81 Murray St, Hobart, Tasmania 7000
T: 03 99997401

Being understood Predictability


Being in control New challenges
Attention Being loved/liked
Peacefulness Being valued
Order Being treated fairly
Safety Freedom
Respect Consistency
Being needed Being included
Being right Autonomy
Comfort Fun
Balance

Now complete the table below.


Write down each need you have chosen and why this need is important to you at work.
Also give an outline of the emotions triggered in you when you don’t get these needs met and ways
that you can control your emotions in the face of not having your needs met.
The table includes examples only, as there could be a wide range of responses from students.

Need and why this need is What is your emotional response Emotional control mechanism
important to you at work when this need is not met?

MMC_BSBPEF502 Project Portfolio_v1.0_March 2024


© 2022 RTO Works
7
ABN: 56610041775
E: [email protected]
W: www.melbournemetrocollege.edu.au
MELBOURNE: Level 5, 440 Elizabeth Street, Melbourne VIC 3000
HOBART: 73-81 Murray St, Hobart, Tasmania 7000
T: 03 99997401

i) What other criteria could you use other than those you created in your evaluation to determine
your own emotional strengths and weaknesses?

MMC_BSBPEF502 Project Portfolio_v1.0_March 2024


© 2022 RTO Works
8
ABN: 56610041775
E: [email protected]
W: www.melbournemetrocollege.edu.au
MELBOURNE: Level 5, 440 Elizabeth Street, Melbourne VIC 3000
HOBART: 73-81 Murray St, Hobart, Tasmania 7000
T: 03 99997401

Section 3: Personal emotional intelligence


development plan

Based on the identified areas for improvement and/or gaps, list at least five activities that should improve
your ability to identify and respond appropriately to a range of emotional expression through self-
reflection and feedback from others.
Enter the activities in order of priority.

Identified area of Briefly describe why Actions to improve area of emotional intelligence
emotional intelligence you have identified development
development this as a priority

MMC_BSBPEF502 Project Portfolio_v1.0_March 2024


© 2022 RTO Works
9
ABN: 56610041775
E: [email protected]
W: www.melbournemetrocollege.edu.au
MELBOURNE: Level 5, 440 Elizabeth Street, Melbourne VIC 3000
HOBART: 73-81 Murray St, Hobart, Tasmania 7000
T: 03 99997401

MMC_BSBPEF502 Project Portfolio_v1.0_March 2024


© 2022 RTO Works
10
ABN: 56610041775
E: [email protected]
W: www.melbournemetrocollege.edu.au
MELBOURNE: Level 5, 440 Elizabeth Street, Melbourne VIC 3000
HOBART: 73-81 Murray St, Hobart, Tasmania 7000
T: 03 99997401

Section 4: Team emotional intelligence


development plan

Complete the following tables for two team members after the roundtable discussion in the role of their
team leader or manager.

Team member:

Summary of this
person as per their
personality profile
discussed at the round
table (emotional
responses, beliefs,
identified strengths
and weaknesses):

How can you create


opportunities for this
person to express their
thoughts and feelings
in the work team that
best suits them?

How can you show


consideration to this
person when making
decisions that affect
them as their team
leader?

MMC_BSBPEF502 Project Portfolio_v1.0_March 2024


© 2022 RTO Works
11
ABN: 56610041775
E: [email protected]
W: www.melbournemetrocollege.edu.au
MELBOURNE: Level 5, 440 Elizabeth Street, Melbourne VIC 3000
HOBART: 73-81 Murray St, Hobart, Tasmania 7000
T: 03 99997401

Identified area of Briefly describe why Actions to improve area of emotional intelligence
emotional intelligence you have identified this development
development as a priority

How could this person build further productive relationships within the team?

How can this person maximise their contribution to the team and increase work outputs?

How can this person’s strengths contribute to reaching team goals?

MMC_BSBPEF502 Project Portfolio_v1.0_March 2024


© 2022 RTO Works
12
ABN: 56610041775
E: [email protected]
W: www.melbournemetrocollege.edu.au
MELBOURNE: Level 5, 440 Elizabeth Street, Melbourne VIC 3000
HOBART: 73-81 Murray St, Hobart, Tasmania 7000
T: 03 99997401

MMC_BSBPEF502 Project Portfolio_v1.0_March 2024


© 2022 RTO Works
13
ABN: 56610041775
E: [email protected]
W: www.melbournemetrocollege.edu.au
MELBOURNE: Level 5, 440 Elizabeth Street, Melbourne VIC 3000
HOBART: 73-81 Murray St, Hobart, Tasmania 7000
T: 03 99997401

Team member:

Summary of this
person as per their
personality profile
discussed at the round
table (cultural
behaviours, beliefs,
identified strengths
and weaknesses)

How can you create


opportunities for this
person to express their
thoughts and feelings
in the work team that
best suits them?

How can you show


consideration to this
person when making
decisions that affect
them as their team
leader?

MMC_BSBPEF502 Project Portfolio_v1.0_March 2024


© 2022 RTO Works
14
ABN: 56610041775
E: [email protected]
W: www.melbournemetrocollege.edu.au
MELBOURNE: Level 5, 440 Elizabeth Street, Melbourne VIC 3000
HOBART: 73-81 Murray St, Hobart, Tasmania 7000
T: 03 99997401

Identified area of Briefly describe why Actions to improve area of emotional intelligence
emotional intelligence you have identified development
development this as a priority

How could this person build further productive relationships within the team?

How can this person maximise their contribution to the team and increase work outputs?

How can this person’s strengths contribute to reaching team goals?

MMC_BSBPEF502 Project Portfolio_v1.0_March 2024


© 2022 RTO Works
15
ABN: 56610041775
E: [email protected]
W: www.melbournemetrocollege.edu.au
MELBOURNE: Level 5, 440 Elizabeth Street, Melbourne VIC 3000
HOBART: 73-81 Murray St, Hobart, Tasmania 7000
T: 03 99997401

Section 5: Reflection

Answer the following reflective questions:

Which two tasks did you


complete? Note, they must
be different.

Task 1

Outline details of the


activity you completed
together.

How did this activity help


the team to achieve team
goals?

MMC_BSBPEF502 Project Portfolio_v1.0_March 2024


© 2022 RTO Works
16
ABN: 56610041775
E: [email protected]
W: www.melbournemetrocollege.edu.au
MELBOURNE: Level 5, 440 Elizabeth Street, Melbourne VIC 3000
HOBART: 73-81 Murray St, Hobart, Tasmania 7000
T: 03 99997401

How did you model


behaviours that
demonstrate your
emotional intelligence
during this task? Provide at
least two examples.

How did this activity align


with the policy/procedures
of the business?

How did both of your team Team member 1:


members contribute
towards the team goal in an
individual capacity?

Team member 2:

Task 2

MMC_BSBPEF502 Project Portfolio_v1.0_March 2024


© 2022 RTO Works
17
ABN: 56610041775
E: [email protected]
W: www.melbournemetrocollege.edu.au
MELBOURNE: Level 5, 440 Elizabeth Street, Melbourne VIC 3000
HOBART: 73-81 Murray St, Hobart, Tasmania 7000
T: 03 99997401

Outline details of the


activity you completed
together.

How did this activity help


the team to achieve team
goals?

How did you model


behaviours that
demonstrate your
emotional intelligence
during this task? Provide at
least two examples.

How did this activity align


with the policy/procedures
of the business?

How did both of your team Team member 1:


members contribute
towards the team goal in an
individual capacity?

MMC_BSBPEF502 Project Portfolio_v1.0_March 2024


© 2022 RTO Works
18
ABN: 56610041775
E: [email protected]
W: www.melbournemetrocollege.edu.au
MELBOURNE: Level 5, 440 Elizabeth Street, Melbourne VIC 3000
HOBART: 73-81 Murray St, Hobart, Tasmania 7000
T: 03 99997401

Team member 2:

MMC_BSBPEF502 Project Portfolio_v1.0_March 2024


© 2022 RTO Works
19

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