Piccoli, Gabriele and Pigni, Federico. Information Systems For Managers. Without Cases. Prospect Press 5.0 Edition
Piccoli, Gabriele and Pigni, Federico. Information Systems For Managers. Without Cases. Prospect Press 5.0 Edition
Correct answer: D
2. What are the three steps that occur during the implementation phase of the SDLC?
A. Programming, Testing, Installation
B. Investigation, Installation, Operations
C. Programming, Installation, Maintenance
D. Installation, Operations, Maintenance
E. Investigation, Testing, Installation
Correct answer: D
3. In which of the following phases should you expect to be most involved as a general or
functional manager?
A. Definition
B. Build
C. Implementation
D. A and B
E. A and C
Correct answer: E
4. In which phase(s) do the system development life cycle (SDLC) and the system selection
process differ most substantially?
A. Definition
B. Build
C. Implementation
D. A and B
E. A and C
Correct answer: D
Correct answer: B
6. Why is the Systems development Life Cycle methodology typically referred to as “the
waterfall model”?
A. Because it was first popularized in a town with many waterfalls
B. To stress the fact that phases are sequential and iteration (or going back) should
be avoided as much as possible.
C. Because the SDLC, like prototyping, is not iterative.
D. To convey the notion that getting good user requirements is important and there
should be multiple opportunities to elicit user requirements.
E. B and D
Correct answer: B
7. Your book describes the systems selection process in-depth. Which of the following is
not a step in the system selection process?
A. Compile an RFP
B. Develop a vendor short list.
C. Solicit proposals.
D. Visit vendor sites.
E. Have vendors provide demonstrations.
Correct answer: D
Correct answer: E
9. Which of the following is not one of the advantages related to making your own systems?
A. Unique Tailoring
B. Flexibility
C. Control
D. Faster Roll-Out
E. All of these are advantages
Correct answer: D
10. Which of the following is not one of the advantages related to purchasing an off-the-shelf
system?
A. Unique Tailoring
B. Faster Roll-Out
C. Knowledge Infusion
D. Economical Attractiveness
E. High Quality
Correct answer: A
11. The Systems Development Life Cycle has three main phases. These are:
A. Definition, System Design, and Implementation
B. Feasibility Analysis, Programming, and Implementation
C. Definition, Build, and Implementation
D. Investigation, Feasibility Analysis, and System Analysis
E. Installation, Operations, and Maintenance
Correct answer: C
12. The IS department workers that experts in both technology and the business processes are
called what?
A. Programmers
B. Analysts
C. Functional Managers
D. Help Desk Personnel
E. Technicians.
Correct answer: B
13. Which stage of the SDLS typically results in a “go” or “no-go” decision?
A. Feasibility Analysis
B. Systems Analysis
C. System Design
D. Programming
E. Testing
Correct answer: A
14. A bank upgrades a computer system at one of its branches. If this works correctly, then
the upgraded system will be installed at the other branches. Which migration approach is
this most likely related to?
A. Parallel
B. Direct
C. Phased
D. Pilot
E. Traditional
Correct answer: D
15. A bank upgrades the computer systems of its branches, one branch at a time. This is
most likely which of the following migration strategies?
A. Parallel
B. Direct
C. Phased
D. Pilot
E. Traditional
Correct answer: C
TRUE/FALSE QUESTIONS
1. The Build phase of the SDLC is used to ensure that the software is properly integrated
with the other components of the information system.
Answer: False
2. The SDLC and prototyping methodologies are one and the same.
Answer: False
3. Both the SDLC and prototyping methodologies are use d to create custom systems.
Answer: True
Answer: True
Answer: True
Answer: False
7. A system analyst is a highly skilled IT professional who takes the system requirements
document (i.e., what the applications should do) and designs the structure of the system
(i.e., how the application will perform its tasks).
Answer: False
1. What are two advantages to custom developing and designing a software application?
Answer:
a. Unique Tailoring: the custom developed software applications are molded to fit
the unique features of the firm that commissions them.
b. Flexibility and Control: the software is developed from scratch and since the firm
retains control over the code, the system can be evolved, at any time, in any
direction the firm would like.
Answer:
a. Faster Roll-Out: purchased software dramatically reduces the time it takes to
obtain the software and begin the implementation process.
b. Knowledge Infusion: software vendors proactively seek out best practices in order
to code them into their applications.
c. Economically Attractive: purchasing off-the-shelf applications typically allows
the firm to capitalize on the economies of scale by the vendor.
d. High Quality: large software houses with mature products will point to their
significant testing budgets and large installed base of users for evidence that their
applications have been put through the paces and thus all major problems have
surfaced.
Answer:
a. Parallel: the old and new systems are run for a time together. It is the most costly
as it requires significant redundancy of efforts.
b. Direct: The most radical approach where the old system is suddenly discontinued
and the firm cuts over to the new one.
c. Phased: The new system progressively replaces the functionalities of the old one.
This approach is best suited to componentized applications that can be rolled out
in stages.
d. Pilot: Allows the firm to run the new system in one business unit or one of the
firm’s departments before rolling it out completely.
5. Occasionally, _________ will be used within the SDLC as a way to elicit user
requirements and seek input in the design of the user interface.
Answer: Prototyping
Answer: Compile short list of vendors, it comes after the definition phase and before the
build phase.
Answer:
a. Increased Speed of Development: projects that end users can complete
independently will be completed faster because they don’t get bogged down in the
IS function.
b. End-User Satisfaction: they are more likely to be satisfied with the result because
they have created the functionalities they wanted and decided what features to
forgo.
c. Reduced Pressure on the IS Function: end-user development can limit the number
of requests the IS function receives, enabling them to be more focused on the
projects that require their attention.
8. We have discussed the notion of “make and buy” as a new trend that challenges the
traditional “make vs. buy” paradigm. Briefly explain what we have meant by “make and
buy” and provide an example.
Answer: Make or buy is the notion that modern off-the-shelf software is more and more often
configured and/or customized prior to implementation.
ESSAY QUESTIONS
1. List and describe two risks of End-user development. Make sure to include at least two
examples of each.