Deepak T: Professional Summary

Deepak T
#200,”Athmiya”, Vidhanasoudha layout

Nagarabhavi 2nd stage, Bengaluru-560072
Cell: +91 9945813812 | [email protected]
Professional Summary
Dedicated to optimization experienced SRE – Sr. Technical Lead understands the melding of
operations and server administration to quickly deliver service to customers. Has 11+ yrs of
experience with the Server administration and Application management. Brings a Bachelor
of Engineering in Electronics and communication and SRE/Devsecops will be able to deliver
and manage the Devops cycle by Designing, implementing, troubleshooting, operational
support and improving the customer satisfaction.
Core Qualifications
• Represent the SRE/Devsecops organization in design reviews and operational readiness
exercises for new and existing services
• Experience as SRE/Devsecops in customer-facing, high-availability, large scale web-based
applications
• Worked with the Linux,AWS,Docker,Jenkins,Argocd,Kubernetes.
• Strong use of Shell scripting,Terraform,packer,ansible.
• Worked with monitoring tools like Zabbix, Splunk,Prometheus and Grafana.
• Implemented and managed security tools such as Prisma
cloud,Lacework,Qualys,Blackduck,Snyk
Experience
Calix Inc– SRE/Devsecops Sr. Technical Lead ( 16/01/2023 –Present)

Led the Engineering and Security teams from scratch consisting of 12 people working on
Site reliability engineer and SOC.
• Responsible for the end-to-end delivery and maintenance of application and product
infrastructure.
• Responsible for recruiting, personnel management, goal setting, training, coaching,
mentoring, etc
• Manage day to day operations including: ticketing, incident management, scheduling and
change management.
• Worked on AWS services like EC2,VPC,Route53,S3,Secretmanager,cloudwatch etc
• Worked on Kubernetes implementation,upgrade and deployment of microservices.
• Worked on tools like Grafana, Prometheus,Zabbix, Splunk, Blackduck ,Argocd ,snykto
manage both AWS and on-prem infrastructure.
• Worked on end to end setup of Datalake componenets like Presto,Hive,Alluxio,RDS
• Handled to automation projects on cloud infrastructure/on-prem with the help of
terraform,packer, ansible and scripting to run infrastructure as a code.
• Strategize with fellow SREs /Operations on complex problems and make decisions
and recommendations about systems improvements after analyzing.
• Analyze support activity and alarms trends for the assigned projects ensuring SLAs are
met, CSAT is achieved and/or provide recommendations to close gaps.
• Provide detailed reports to management including metrics, staffing projections, RCA.
Zoom Video Communications – SRE(Devsecops)- Technical Lead 1/12/2020 –
15/11/2022
Led the Engineering department consisting of 13-17 people working across three teams on
Application management, Site reliability engineer and Devops.
• Responsible for the end-to-end delivery and maintenance of application and product
infrastructure.
• Architect and oversee software development, infrastructure, and operations.
• Budget, evaluate, and onboard new technology solutions for inhouse application.
• Hire, train, mentor and manage team of SRE & Developers.
• Strategize with fellow SREs and other engineering teams on complex problems and make
decisions and recommendations about systems improvements after analyzing.
• As a SRE troubleshoot problems in live production systems, both on their own and in
collaboration with systems and application engineers.
• Building the cloud infrastructure in AWS by creating EC2, VPC, IAM, AMI image and
security groups with the help of Terraform (IAAS)
• Experience with Continuous Integration/Deployment with the help of Jenkins as a Devops.
• Migrating the traditional monolithic application into micro services with the help of helm
charts in Kubernetes.
• Supports, Monitors and manages the SIEM environment. Splunk Administration and
analytics development on Information Security, Infrastructure and network, data security,
Splunk Enterprise Security app, Triage events, Incident Analysis.
• Managed IT security monitoring, vulnerability checks by using Qualys.
• End to end ownership on CSPM and Container Security to secure cloud components with
the help of Prisma Cloud.
• Have run POC on infrastructure and security tools like Prisma cloud, Lacewaork.
• Automating the pipeline and other tasks with the help of Ansible.
• Handling all the issues based on severity through ticket, page and oncall.
Amadeus Software Labs – Technical Lead

29/11/2017 – 8/5/2020
• Lead the Software Engineering and SRE team of 8 people.
• Built career path framework and mentored junior, senior, and lead engineers.
• Responsible for managing 10000+ servers which are hosted in Amadeus datacenter.
• Provisioning of the servers based on the traffic by adding/removing the servers in the farm.
• Handling server builds and application deployment on the servers by providing
IAAS/PAAS/SAAS.
• Provisioning and installing of Kubernetes from scratch with the help of kubespray utility
and terraform.
• Used Kubernetes to orchestrate the deployment, scaling and management of Docker
Containers.
• Responsible for the migration of application from Physical servers to virtual machines or
cloud platform.
• Focused on automation with the help of shell scripts and ansible playbooks to avoid
repetitive tasks.
• Have setup ELK stack to draw the patterns based on keywords and to plot the details on
Kibana dashboards.
• Monitored server load and performance testing with the help of Prometheus and Grafana.
Cerner Corporation -Senior System Engineer
28/12/2015 – 24/11/2017
• SRE is responsible for handling all the issues end to end for all the application hosted on
public/Private cloud.
• Provided supreme server support during deployment of traffic management services and
shared infrastructure, improving system reliability.
• Responsible for deploying application in all the UAT and PRD environment.
• Worked on Docker container to create Docker image for different environments.
• Maintain up-time and quick turnaround of deployment through development and
optimization of infrastructure, server, deployment strategies.
• Worked with Chef as centralized server to deploy latest packages and to install them
automatically.
• Patching the servers with latest updates to avoid security vulnerabilities.
CISCO Systems -System Administrator

27/4/2015 - 18/12/2015
• Responsible for Linux and Network administration for Level 2 support.

• Managing the Networking devices in the client location with the help of CSPC.
• Worked with Cisco devices which are deployed in customer network and managed the
devices by polling through SNMP protocol.
• Focused on automation integration monitoring and configuration management.
• Wrote few shell scripts which helped to save time in day to day activities.
• Patching and upgrading to latest for all the UCS severs and its appliances which includes
CSPC,ESXI and NAT router .
• Worked on VMware configuration and installation for new servers.
NTT DATA-System Administrator

12/8/2013 - 17/04/2015
• Responsible for Unix and Windows level 1 administration.

• Worked for a Banking project client called as Morgan Stanley.
• Monitoring and managing of 65000+ Unix and Windows servers.
• Troubleshooting IBM,HP,DELL server by taking the server console remotely.
• Analyzing the outages and finding the RCA to fix the issues.
• Handled all Hardware issues like EDAC errors, system board replacement, Reseating
blade servers on Chassis, Hard disk replacement, HBA cards replacement as per the RCA
reports.
• Performance monitoring using vmstat, iostat, sar, topas, netstat and analyzing these reports
to figure out any performance issues.
• 24/7 support for production environments.
Monsanto(Contract)-System Administrator
1/7/2012 - 30/06/2013
• Responsible for Unix and Windows level 1 administration.

• Responsible for maintenance of 4000+ unix servers.
• Creating, managing the User, password & Group accounts in Linux and Windows systems.
• Create and Modify file systems- Logical Volume, Physical Volumes, Volume Group.
• Performance monitoring, Memory utilization, Processor utilization and Retirement.
• Responsible for managing the users, groups, distribution lists, and Mailboxes on Active
directory.
• Maintaining Active Directory domain & trust relationship, user creation, & delegating
permissions to multiple sites & OU’s .
• Having a hand on Experience in DMZ Environments.
Additional technical knowledge:

Automation
• Learnt the basics steps of scripting,terraform,packer,ansible

• Learnt all the Conditional Looping statement in shell scripting.
• Able to create and execute the basic scripts.
• Simple operations with basic strings,Arithematic operations, regular expressions
• Knowledge on useful utilities like grep,sed,awk.
Education
• Bachelors of Engineering – Electronics and communication 2012

-The Oxford College of Engineering (FCD-74%)
• PUC-PCMB 2008
- KLE PU College (83%)
• High school 2006

- The New Cambridge High School (82%)
Certification and courses
• Completed RHEL 7 and VMWARE 5.5 Training course with Pragathi Technologies.
• Certified on ITIL 2011 V3 Foundation.
• Splunk certified.
• AWS solution architect certified.
• AWS certified solution architect -Professional.

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Deepak T

#200,”Athmiya”, Vidhanasoudha layout

Calix Inc– SRE/Devsecops Sr. Technical Lead ( 16/01/2023 –Present)

Amadeus Software Labs – Technical Lead

CISCO Systems -System Administrator

• Responsible for Linux and Network administration for Level 2 support.

NTT DATA-System Administrator

• Responsible for Unix and Windows level 1 administration.

• Responsible for Unix and Windows level 1 administration.

Additional technical knowledge:

• Learnt the basics steps of scripting,terraform,packer,ansible

• Bachelors of Engineering – Electronics and communication 2012

• High school 2006

Certification and courses

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