Professional Documents
Culture Documents
Estmt 2024-30-04
Estmt 2024-30-04
Box 15284
Wilmington, DE 19850
Customer service information
Updating your contact information - We encourage you to keep your contact information up-to-date. This includes address,
email and phone number. If your information has changed, the easiest way to update it is by visiting the Help & Support tab of
Online Banking.
Deposit agreement - When you opened your account, you received a deposit agreement and fee schedule and agreed that your
account would be governed by the terms of these documents, as we may amend them from time to time. These documents are
part of the contract for your deposit account and govern all transactions relating to your account, including all deposits and
withdrawals. Copies of both the deposit agreement and fee schedule which contain the current version of the terms and
conditions of your account relationship may be obtained at our financial centers.
Electronic transfers: In case of errors or questions about your electronic transfers - If you think your statement or receipt is
wrong or you need more information about an electronic transfer (e.g., ATM transactions, direct deposits or withdrawals,
point-of-sale transactions) on the statement or receipt, telephone or write us at the address and number listed on the front of
this statement as soon as you can. We must hear from you no later than 60 days after we sent you the FIRST statement on
which the error or problem appeared.
For consumer accounts used primarily for personal, family or household purposes, we will investigate your complaint and will
correct any error promptly. If we take more than 10 business days (10 calendar days if you are a Massachusetts customer) (20
business days if you are a new customer, for electronic transfers occurring during the first 30 days after the first deposit is
made to your account) to do this, we will provisionally credit your account for the amount you think is in error, so that you will
have use of the money during the time it will take to complete our investigation.
For other accounts, we investigate, and if we find we have made an error, we credit your account at the conclusion of our
investigation.
Reporting other problems - You must examine your statement carefully and promptly. You are in the best position to discover
errors and unauthorized transactions on your account. If you fail to notify us in writing of suspected problems or an
unauthorized transaction within the time period specified in the deposit agreement (which periods are no more than 60 days
after we make the statement available to you and in some cases are 30 days or less), we are not liable to you and you agree to
not make a claim against us, for the problems or unauthorized transactions.
Direct deposits - If you have arranged to have direct deposits made to your account at least once every 60 days from the same
person or company, you may call us to find out if the deposit was made as scheduled. You may also review your activity online
or visit a financial center for information.
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Date Description Amount
04/01/24 04/01 #000185933 PMNT RCVD From JAMES WAYNE L Cash App*Cash Out San Francisco CA 1,000.07
04/12/24 DIRECT DEPOSIT SRA INTERNATIONAL PAYROLL ID: 0800912075 INDN: SHAVIA JONES 3,807.39
04/19/24 04/19 #000891359 PMNT RCVD From TIMOTHY SILVER Cash App*Cash Out San Francisco CA 1,000.10
04/20/24 04/20 #000293911 ACH TRANSFER FROM MORTON SALT INC REF:100915470533629 1,900.10
04/26/24 DIRECT DEPOSIT SRA INTERNATIONAL PAYROLL ID 0903409135 INDN: SHAVIA JONES 3,805.69
04/29/24 Atm Cash Deposit - 933 W Broad St Richmond VA 500.00
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ATM and debit card subtractions - continued
Date Description Amount
04/12/24 CHECKCARD WDW GREAT MOVIE LAKE BUENA VIFL 527048713608933890426817 -30.00
04/12/24 CHECKCARD LYFT 3 RIDES 12 8558659553 CA 55429501361745052418966 -54.89
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| Account # 3830 2162 3318 | Apr 01, 2024 to Apr 30, 2024
04/18/24 NNT D&K LIQUOR #000030852 PURCHASE 15243 SATICOY STR CA -12.58
04/18/24 CHECKCARD NNT POPEYES 33 VA -89.31
Other subtractions
Date Description Amount
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Date Transaction description Amount
Note your Ending Balance already reflects the subtraction of Service Fees.
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