10.

Bime does not know exactly what he is supposed to

do at his new job. He was not oriented and he hasn’t
read his job description. Bime is experiencing
Industrial/Organizational a. Role ambiguity

Psychology_Pre-Board 2 11. When employees are motivated to attend training

because it decreases their workload, the operant
conditioning scheme being used is _.
c. Negative reinforcement
1. Which of the following dimensions is least likely to
provide information on job performance? 12. The Red Flower Insurance Company has opened
d. Trait-focused dimension slots for three agents. For the testing procedure, they
2. What is the first step when conducting an employee selected several tests which they found to be reliable
performance evaluation? and valid for their employees. Their psychometrician
a. Determine the reason for the evaluation had previously found that applicants with average
scores of at least 70 on all tests are able to perform at
3. This is the process of identifying how a job is an acceptable level when they get hired. Thus, the
performed, the conditions under which it is performed, psychometrician advised the decision-making body to
and the personal requirements it takes to perform the select from among the pool of participants who met the
job. cutoff of 70. Which employee selection method is being
c. Job analysis used in the example?
d. Passing scores method
4. Leila’s new job allows her to improve on her current 13. This stage of group development is applicable
lifestyle. She was able to renovate their house, buy a mostly to teams that are temporary, such as project
new car, get a regular membership at the gym. teams.
Although they are not involved in her job, these result Forming stage The first stage of the team process, in
from Leila’s employment. Herzberg would call such which team members “feel out” the team concept and
factors: attempt to make a positive impression.
a. Hygiene factors c. Adjourning

5. The quality check inspector will come unexpectedly at 14. When Asian interviewers give higher scores to Asian
any moment unknown to the employees. This kind of interviewees than their non-Asian counterparts, this
reinforcement schedule is called interview bias is called
c. Variable interval b. Similarity bias

6. Job interviews that ask the same job-related 15. Which of the following tests is not commonly used
questions to all interviewees and with a standardized as a personality assessment during career placement?
scoring are called d. MMPI-2
a. Structured interviews
16. Rating from subordinates is also called _.
7. The leadership style associated with the highest b. Upward feedback
member satisfaction is:
c. Democratic 17. During a job fair at a university, you tell interested
applicants that your company has “great opportunities
8. In Vroom’s Expectancy theory, this is the extent to for fresh graduates”, “competitive salaries and
which the outcome of an employee’s performance will benefits”, “a great team spirit and working
result in a particular consequence. environment”, and “flexible working hours”. You were
able to recruit tens of applicants by setting these
c. Instrumentality
expectations although you know they are not all true.
9. Which is not a possible reason for employee
You can expect that the applicants who will be hired for
absenteeism?
the job will:
b. Good organizational climate
c. Not be motivated due to the difference between their
expectation and reality
 so none of them will fail the evaluation and perhaps
18. Which of the following is a consequence of stress lose their jobs. Angel is making a:
wherein the employee becomes psychologically c. Leniency error
overwhelmed by work demands?
b. Burnout 27. Only verbal intelligence tests were administered to a
couple of applicants for a job at a factory assembly line.
19. There are many ways to conduct a job analysis. One One applicant was a high school graduate and the other
of them involves examining samples of good and bad was an elementary drop-out. What is the ethical issue in
performance and categorizing them into the main this situation?
aspects of the job? b. The test is an unfair tool to the applicant who has a
a. Critical Incidents Technique low reading level.

20. Which of the following scenario shows the Peter 28. Which of the following scenarios depict the
Principle? Hawthorne effect?
b. Michael is the best-performing agent in the company c. The laundry shop attendant, who is usually cranky
and was promoted as supervisor. However, his and rude, suddenly became sweet and attentive to
teammates are dissatisfied because Michael is not a customers. It must be because he knows the owner is
very good supervisor. overseeing from the next room.

21. When making a report about an applicant’s test 29. Leadership is:
results, it is important to avoid making statements that a. An influence process
are too general and can be true for most people. These b. A reciprocal relationship
statements are called c. A goal-oriented process
d. Barnum statements d. All of the above
22. Employees of Company H receive a PhP500.00 30. All of the following group characteristics affect
bonus for every five interviews they transcribe. group cohesiveness except:
Company H is most likely using the reinforcement b. Leader emergence
scheme of:
c. Fixed ratio 31. Most of the applicants who took the test lost
interest and therefore failed to pass because they
23. Which of the following is not a reason for thought that the test ‘wasn’t related to the job,’ ‘some
conducting employee evaluation? kind of joke,’ or ‘didn’t look legit.’ This would suggest
b. For sales decisions that the test lacked
a. Face validity
24. Company B posted on their Facebook page that they
are looking for administrative assistants, clerks, 32. David made a good impression on the panelists
supervisors, and technicians. They are targeting those during his interview and got hired even though he was
outside the company to give them a “fresh batch” of not competent enough for the job. Which of the
employees. Company B is using which method of following occurred?
recruitment? c. False positive
d. External recruitment
33. Which of the following tests is the most important
25. When an LGU invites many organizations, to administer to applicants for the position of truck
institutions, and employers to a single event where they driver?
can look for applicants and people looking for jobs can c. Psychomotor ability tests
discuss job openings with them, this method of
recruitment is called a: 34. Which of the following types are you most likely
c. Job fair looking for if you want to hire an accountant for your
firm?
26. Because she knows that the COVID19 pandemic b. Extraverted thinking
negatively affected everyone, Angel rates all her
subordinates at the upper end of the rating form. This is
35. If you want to conduct a training for your company, 45. When a supervisor feels bad about giving low ratings
the first step is to; and rates all his subordinates in the upper end of the
a. Determine whether the organizational climate scale, which type of error occurs?
facilitates training a. Leniency error

36. Awards, promotions, and salary increases are meant 46. Monti is the kind of supervisor who likes to observe
to satisfy the employees’ _ needs. her supervisees, writing what they do at work in a little
d. Esteem notebook that will be the basis of her evaluation of
them. This kind of performance evaluation is called the
37. Every month, the firefighters are given training on b. Critical incidents technique
CPR and emergency situations, although they already
know how to do these. This is a training style called 47. “Hey, so we have an opening at the firm I’m working
d. Overlearning in for a receptionist. I heard that you were looking for a
38. We know that when it comes to the relationship job, and the people at HR asked if I could recommend
between self-esteem and work motivation, all of the anyone I knew.” This kind of recruitment is called:
following are most likely except: c. Employee referrals
c. The way an employee feels about themselves overall
will be the same as the way they feel about how well 48. Which statement best describes the relationship of
they will do in all their tasks. satisfaction/dissatisfaction to hygiene/motivation
factors according to Herzberg’s theory?
39. A person experiencing burnout can be described by b. Hygiene factors determine dissatisfaction; motivators
all of the following except: determine satisfaction.
b. Meeting high work demands
49. This kind of needs analysis involves identifying those
40. Some employees only work in their best behavior employees in need of training and in which areas they
when the evaluation period is near because of the _, need to be trained.
which occurs when recent behaviors overshadow past c. Person analysis
behaviors during appraisal. 50. Magda and Marga are working in the same
b. Recency effect university. Magda has a PhD in Engineering and 10 years
of experience, and she teaches undergraduate students
41. Some researchers think that applicants hired in some introductory classes. Marga was not able to
through employee referrals are better employees in the complete her PhD requirements, but she has about
long-term because referred applicants get more seven years of teaching experience. Currently, she is
accurate information about the job from those who are teaching the Master’s students on weekends and
already in the organization. When individuals receive working on her personal research. Both of them get
such accurate information about the job, both positive paid PhP 70,000.00 a month. According to the equity
and negative, this method of recruitment is called: theory Magda might compare her and Marga’s salaries
a. A realistic job preview and be:
d. Less motivated; because they receive the same salary
42. Which of these scenarios do not depict a downward although she has more credentials and has much more
communication? work than Marga
b. The company has recently put a suggestion box.
51. Which of the following is not an advantage of
43. When does a proximity error occur? structured interviews?
c. When the rating on one dimension affects the rating b. Applicants can provide elaboration and more
on the dimension following it because of their physical information to the interviewer.
location
52. Which is a criticism of using a pretest when
44. When a project manager rates all employees only at evaluating employee performance?
the low end of the scale, you might say that this project a. The pretest itself may cause an increase in
manager is making a: performance that is not because of training.
b. Strictness error
53. Research would suggest that a unique predictor of 63. The tendency to agree to most positively-sounding
distress in workplaces during the lockdown is: items in a test is called _.
a. Job instability d. Acquiescence
b. Threat to life 64. A certain company wants to conduct a leadership
c. Disruptions of routine training, but the employees do not seem to be
d. All of the above motivated in joining. All of the following can be
54. Which of the following is true about group motivating except:
homogeneity and performance is true? d. Add the training to employee workload.
a. Slightly heterogenous groups perform better than 65. What kind of third-party intervention in group
homogeneous and heterogeneous groups. conflicts involves having someone facilitate the
communication process between the two conflicting
55. When a woman’s job as secretary requires her to parties, but not to make a decision?
work on a Saturday, but at the same time her role as a b. Mediation
mother requires her to take her kids to the park on the
same day, this is called 66. Becky cannot seem to perform as well as the other
c. Role conflict employees because she is too anxious and tends to do
too many things at once. Therefore, she is often too
56. What is the difference between situational stressed. Becky may be high in which big five
questions and behavioral questions? personality?
b. Situational questions focus on future behavior; b. Neuroticism
behavioral questions focus on past behavior.
67. Which of the following is false about leader
57. Dr. Granada let Grace read the reference letter she emergence?
requested. Is this ethical? c. People who are high in emotional reactivity are more
a. Yes, it is ethical, fair, and reduces the chance of Dr. likely to emerge as leaders.
Granada being charged with a defamation suit.
68. According to Vroom’s theory, employees will be
58. Because polygraph tests were banned due to an motivated to work if the reward they expect to receive
ethical issue, _ were used as an alternative to identify for good performance is something that is important or
an applicant’s ‘honesty’. pleasurable for them. This is called:
c. Integrity tests c. Valence

59. A person who has high need for achievement are 69. This is a method of conducting a job analysis in
motivated by which the job analyst learns about the job by doing it
a. Challenging jobs himself for a short period of time.
d. Job participation
60. When first responders being trained to conduct
Psychological First Aid are placed in situations that 70. This is a test that measures how much applicants
mimic an emergency response where they need to know about the job.
conduct PFA, this training method is called: d. Job knowledge tests
d. Simulation
71. This is the extent to which employees are able to
61. Which statement does not accurately describe what psychologically handle the number of roles and tasks
happens during the storming stage of group assigned to him/her.
development? d. Role overload
d. Team members challenge one another without
72. Which of the following is a drawback of self-
defensive responses.
appraisals?
62. Which of the following is not a cause of conflict in a. Employees tend to give themselves higher ratings.
groups?
d. Groupthink 73. An administrative assistant who does his job well
may not necessarily do well as a manager or as
supervisor. Promoting him to a higher position until he performance because of the negative supervisor
reaches his highest level of incompetence is called the expectation is called
b. Peter principle c. Golem effect

74. Can social media be used in recruitment? 85. One advantage of employee selection through
b. Yes, because people can see job openings about referrals is that:
recruitment in social media just like traditional a. Employees hired through referrals are likely to be
recruitment methods. hired and stay longer.

75. Kris is no longer motivated to work. She is always 86. Sequoia is the Senior Manager’s Executive Assistant.
exhausted, frustrated, cynical, and can care less about In addition to writing up her boss’s schedule, she also
what happens to her output. Kris is experiencing prepares his table, organizes the documents he needs
d. Burnout to look over in advance, and prepare reports which her
boss often needs “by tomorrow”. Six months into her
76. Both esteem and actualization needs of Maslow’s job, she suddenly feels like quitting. Sequoia is
theory correspond to ERG theory’s experiencing:
c. Growth needs a. Role overload
77. Which of the following is most appropriate to use 87. A problem with Maslow’s theory is that it suggests
when assessing the skills of a person with disability who that people go through the hierarchy in a fixed
wants to apply for the position of online article writer? sequence. That is, they cannot skip a step, and once
c. Work samples their lower-level needs have been met, they proceed to
satisfy higher-order needs. To address this gap in his
78. Which of the following is an example of a false theory, the ERG theory was developed by ____.
negative in hiring? b. Clayton Alderfer
a. Not hiring someone who is competent to do the job
88. Employees who become unmotivated because they
79. A leader whom her members follow because they do not think they are competent enough for their jobs,
believe she can and is willing to punish them, fire them, do not have enough resources, and therefore will not be
or delay their promotion is practicing which kind of able to change their circumstances are most likely
power? experiencing
c. Coercive power d. Learned helplessness
80. James receives an extra $20 for every 50 products 89. When employee selection is made based on top
he sells. Knowing this, his employer is most likely using scorers, this method is called the:
which kind of reinforcement schedule? b. Top-down selection
b. Fixed ratio
90. Nila is applying for a job as a clerk at a warehouse.
81. Which is not a method of external recruitment? During her application, she was asked to take several
c. Job posting tests as part of the assessment, including math tests,
english and grammar tests, and situational tests about
82. This field of I/O Psychology concentrates on working in a factory. Is this legal?
workplace design, physical fatigue and stress. a. Yes, because they are cognitive ability tests and
c. Human factors/ergonomics predict job performance.

83. When the department chairperson failed one faculty 91. Leanne is unsure with the results of her interview.
in the evaluation, the college voted to have different She felt as if the interviewer asked very random
sources of evaluation (e.g., self-evaluation, peers, and questions about her competencies and the job, and
students). This kind of performance appraisal is called later she found out that the other interviewees were
a. 360-degree feedback asked a different set of questions. When she inquired of
this from the HR through email, they assured that the
84. Because their manager thinks so poorly of him, interview was reliable. It is likely that Leanne partook in
Lynn’s monthly performance dropped. This lowering of a
c. Unstructured interview 100. X Hospital found out that one of the new
caregivers they hired was a frequent drug user,
92. Which of the following makes use of a third-party continuing to take drugs even on the job. They found
arbitrator to settle a conflict? out that he has received many complaints from his
c. An outsource person was hired to decide how to previous workplaces, but his recent former employer
failed to inform X Hospital about this crucial
settle the argument between the manager and the information. The former employer can be charged with:
supervisor. c. Negligent reference

93. Which of the following is not included in a job

description?
a. Salary grade
b. KSAOs
c. Tools and equipment used
d. Method of appraisal
94. Which of the following is not a reason why
employee performance is evaluated?
a. To determine salary increases
b. To make promotion decisions
c. To provide employee training
d. To identify critical incidents
95. Which of the following leaders is exercising referent
power?
b. Ahmir, who became leader because his workmates
liked him

96. Cyrus was not performing well at his new job. The
HR Specialist wondered about this because he received
very positive reviews from his previous professors. The
specialist thinks the professors may have rated Cyrus
too optimistically. Which error is depicted in this
scenario?
c. Leniency error

97. An effective reinforcement or punishment is all of

the following except:
a. Expensive
b. Contingent to the behavior
c. Relevant to the employee being rewarded/punished
d. Well-timed
98. This error occurs when the rater allows one good
characteristic or impression of an employee to influence
his/her entire rating.
a. Halo error

99. All of the following are intrinsic rewards except:

a. Praise from colleagues
b. Finding satisfaction in work
c. Challenging work
d. Enjoyment