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PER SON AL D ETAI LS SAMEEKSHA

Email
VERMA
[email protected] SOCIAL MEDIA MANAGER

SKI LLS

PR OFESSI ON AL SUMMAR Y
content strategist

content creator Innovative and motivated Social Media Manager with experience
creating content and managing the online presence of companies
copywriter and brands. A passion for detail-oriented and creative writing, and
the ability to adapt content
strategist messages for multiple audiences across multiple platforms.
Passionate about delivering entertaining and captivating content
marketing with an unobstructed path toward byachievement.

Social Media Manager


EMPLOYMEN T H I ST ORY
Time Management Skills
Client Account Manager 12/2022 - Present
Social Eyes

LI N KS Developed and implemented social media strategies to


increase brand awareness and engagement.
Managed and monitored social media channels, including
LinkedIn Facebook, Twitter, LinkedIn, and Instagram.
Created and published content, such as posts, images, and
Portfolio
videos, to drive engagement and traffic.
Building and maintaining strong relationships with clients,
understanding their needs, and ensuring their satisfaction.
H OBBI ES Serving as a primary point of contact between the client and
the company, addressing inquiries, and resolving issues.
Identifying client needs and opportunities for upselling or
Gardening
cross-selling additional services.
DIY Projects Creating account plans and strategies to meet client goals and
Baking company objectives.
Monitoring and analyzing client account performance,
presenting reports, and making data-driven recommendations.
Handling client issues and concerns, finding solutions, and
LAN GUAGE
ensuring client retention.
Working with internal teams such as sales, marketing, and
English support to deliver value to the client.

Hindi
Social Media Manager 12/2021 - 11/2022
Expedify

Developing, implementing, and managing social media strategy


across
platforms like Twitter, Instagram, Facebook, and YouTube,
alongside building
Linked In outreach for different clients
Coming up with content ideas
Measuring the success of every social campaign with a deep
understanding ofsocial media metrics and data analysis,
balanced with driving new audience growth
Developing the content strategy
Collaborate and maintain close relationships with internal
teams
Handling the ORM section - Social media queries
Copywriting
Handling the CRM communication basically - the copywriting
section
Prelim research on trends and tactics for social media-
optimized creative.
Establish a clear briefing process

Associate 9/2021 - 11/2021


Zomato

● Initiating the refund process


● Solving customer queries
● Handling of email escalations
•Handled social media queries

E D U C AT I O N

University Of Delhi
Bcom ( 7/2017 - 7/2020 )
Completed a three year program in business administration
with a focus on marketing and international business.
Studied a variety of topics including consumer behavior,
global marketing, and supply chain management.
I N T ERN SH I P

Perfeqta 12/2020 - 3/2021

Handling social media pages Instagram, Facebook, LinkedIn,


Twitter,Reddit,Slide Share
● Website content
● Blogs
● Email letters
● SEO writing

Apollo 27 9/2020 - 12/2020

Handling social media pages Instagram, Facebook, LinkedIn,


Twitter,Reddit
● Web page content
● Blogs
● SEO writing ● Testimonials
● Prescription writing ● FAQ's
● Social media post design

EXT R A CUR R I CULAR

Social Media Marketing 3/2018 - 8/2018


Distribution of product sample
● Social media awareness campaigning
● Market Research

Marketing Awareness 2/2018 - 4/2018

Increasing market reach and Sale outreach

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