Types of Hotels
Types of Hotels
Types of Hotels
HOTEL
EXAMPLE: Images highlighted in bold
The 4-star Manor House Hotel (more images) in Castle Combe, Wiltshire ,
England (map) . Built in the 14th century, the hotel has 48 rooms and 1.5 km²
of gardens.
Stars (from 1 to 5, )
Letters (E to A)
Classes (fourth to first)
Diamonds and "World Tourism".
These classifications are exclusively national, comfort and level of service may
vary from one country to another for the same category and are based on
objective criteria: room size, bathroom, television, swimming pool, etc.
At a business level, the hotel can be considered a traditional company, the term
"hotel industry" is often used to define the group, its management is based on
the control of production costs and the correct organization of resources (rooms
) available, as well as adequate management of rates, often based on seasonal
changes (high, medium and low) and on negotiation for the accommodation of
groups of people as opposed to individual accommodation.
In recent years, new ways of managing hotels have been appearing based on
techniques known in other areas such as condominium or time sharing, but it is
not yet a generalized system.
It should be added that in many countries spas, resort hotels and so-called
hospital hotels are considered hotels, and the previous classifications of quality,
comfort and services are applied to them.
Name's origin
The word hotel derives from the French hôtel , which originally referred to a
French version of a terraced house, not a place that offered accommodation. In
current usage, hôtel also has the meaning "hotel" and hôtel particulier is used to
refer to the old meaning.
A hotel room from the Renaissance Hotels chain in the United States .
The basic elements of a hotel room are a bed , a closet , a small table with a
chair next to it, and a sink .
These basic elements that a hotel must have can be limited (that they have only
these things) or complete (that the room or hotel has more services than these
basic facilities). Depending on what they contain and the quality they provide,
they are classified in most countries with stars or diamonds. There is also a
method of classifying a hotel according to letters (from A to F). These are the
qualities of each of the hotel classification:
Medium: The type of service refers to the way in which food and drink are
served to the guest. Different forms of service address the varying needs of
different market segments, and also contribute to the customer's perception of
the quality-price. Among the types of food and beverage service are:
Medium: Table service: Customers are led to the table by a waiter. The order
is taken at the table and the food and drinks are also brought to the table. The
waiters remove the dirty dishes.
Medium: Self-service
In self-service, as in the buffet, the customer chooses their food and brings it to
the table. The difference between the two is that in the self-service restaurant
there are employees who serve dishes to customers, while in the buffet the
customer serves themselves freely.
TYPES OF HOTELS
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There are hotels of various types depending on their facilities and the
environment in which they are located.
These are hotels located in cities, normally in historic centers and commercial
or business areas. They offer all types of levels and are aimed at both tourism
and accommodation for business trips. They are generally functional, and those
aimed at business clients usually have facilities such as conference rooms and
"Business Center".
Some hotels have been built thinking about those looking to enjoy room
services, haute cuisine, sports facilities and all kinds of details.
Others meet the expectations of those looking to spend a quiet night with
comforts at a lower cost, but with all the attention that tourists deserve, such as
the Aristi hotel in Cali (Colombia), which is an architectural jewel of the city.
The city's hotels are focused on tourists who will stay for a short period, mostly
people traveling for business reasons, athletes attending a tournament, etc.
This has modified the type of offers for travelers; For example, tickets are sold
in a kind of package where for a very favorable price they will have a complete
ticket and accommodation service, e.g. visa plans.
airport hotels
They are located in close proximity to major airports, especially when they are
distant from the urban centers they serve. Its main clientele are passengers in
transit or in and out without enough time to travel to the city and airline crews.
The stays are usually very short. They have become popular due to their
proximity to airports and because they adapt their services to clientele,
especially executives.
Limited service but fully functional hotels that arise as a consequence of the low
cost phenomenon.
They are located in the vicinity of urban centers and are aimed at a clientele
that seeks basic services without giving up certain levels of quality.
In Spain there are some international chains such as Ibis from the Accor group
and Express by Holiday Inn. There are also specifically Spanish projects such
as Sidorme Hotels. In Spain there are always types of accommodation that are
typical of this country. These are Hostels, which differ from Hotels by not having
breakfast included and having accommodation availability of 15 to 30 rooms
maximum. Normally in cities they correspond to a single floor of a building. They
are characterized by being economical although some have all the services of
any 2 or 3 star hotel.
beach hotels
They are located near the main beaches. Its clientele is almost exclusively
mass tourism tourists managed by operators, although there is no shortage of
small establishments dedicated to individual tourism. Stays are usually several
days.
These hotels mostly belong to large hotel chains that generate income and
benefits for the communities where they are built. Beach hotels are very popular
for their coasts and the variety of their seas since we find seas of seven colors
like the one It is located in San Andrés Islands ( Colombia ), also the sea of
black sand that we can find in the Colombian Pacific such as in the port of
Buenaventura (Colombia) , Juanchaco and Ladrilleros (Colombia).
Nature hotels
They are located near natural areas of interest such as natural parks, reserves
and protected areas. Stays are usually several days.
Ecological tourism is one of the activities that is growing due to the varieties that
nature and the customs that the inhabitants offer us, although nature is the only
and true source of rest and peace, therefore we have to be very responsible so
as not to cause damage to nature or to the natives of the region. Due to their
rapid growth they have contributed to the development of tourism activity.
Apartment-hotels or Aparthotels
Apart-hotel
They are establishments that, due to their structure and service, have the
appropriate installation for the conservation, installation and consumption of
food within the accommodation unit. They are classified into five categories
identified by gold stars and their symbol is the letters HA on a turquoise blue
background.
Tourist hostels
Establishment that serves tourism during stays that usually last between several
days and several weeks. They are usually inexpensive and among them youth
hostels stand out. These frequently rent beds in a dormitory and share a
bathroom, kitchen and living room, although many also have private rooms.
Family hotels
inn hotels
Monument-hotels
They are located in buildings of cultural interest. Examples of this type are
hotels located in castles, convents, churches and palaces. Among these are the
national paradores in Spain and the pousadas in Portugal.
Spa Hotels
Motels
roadside motel
These are generally located on the sides of the roads or in towns surrounding
them, which provide a middle-class service, including parking as mentioned
above.
A transit hotel is called an establishment that rents its rooms, generally, without
necessarily expecting its clients to stay for more than a few hours, especially
because it is favored for sexual encounters . The term is used regardless of the
architecture of the place, since it can be a historic hotel building or a motel
equipped for traffic with cars and parking.
Casino hotels
They are characterized by their gaming offer in their own facilities. The
paradigmatic example of these hotels would be the Las Vegas establishments,
although they exist in many other parts of the world. They tend to be high-class
establishments.
Hotel-clubs
Accommodation that has among its facilities one or several nightclubs of some
importance where people drink and dance and where musical shows are
usually offered. Hotels located next to clubs dedicated to erotic shows where
prostitution is usually practiced are also called this way. The relationship
between these hotels and the prostitutes may not exist formally or they may
have a relationship that is normally informal, some of them even hiding real
brothels .
Sports hotels
They are characterized by their orientation towards the practice of certain sports
either in their facilities or in their surroundings. Examples of these hotels are
those dedicated to diving or surfing next to the sea, those dedicated to fishing
next to waterways and golf complexes, among others.
Gastronomic Hotels
mountain hotels
Boutique hotels
The term boutique hotels originates from Europe, used to describe hotels with
intimate environments, generally luxurious or unconventional and located in old
houses. These hotels differentiate themselves from large chains by offering
exceptional and personalized accommodation, services and facilities. They are
by general set with a particular theme or style. They are usually smaller than
conventional hotels, with 3 to 30 rooms. Many have dining facilities, bars and
lounges open to the general public. The segment that generates the main
source of income for these hotels is corporate travelers, who place great
importance on privacy, services, attention and luxury. This market segment has
great purchasing power, is not seasonal, very elastic and repetitive. They are
very common in Las Vegas, where each hotel usually has a different
decoration. Within this same category, hotels called small charming hotels can
fit perfectly, normally small hotels, located in unique environments, in buildings
whose architecture has a special interest because they are old buildings
rehabilitated and adapted for such purpose, such as: Farmhouses, Mansions,
Cortijos, Haciendas, Palaces, Monasteries, Mansions, Mansions, etc. In Mexico
there are hotels in most of the country, especially in the Mexican Pacific, the
Marina Banderas Suites boutique hotel located in front of the Nuevo Vallarta
Nayarit Marina www.marinabanderas.com, the gran velas in Nuevo Vallarta
Nayarit, Playa Rosa in Careyes Costa southern Jalisco, in which the tourists
who visit these places are especially of European origin, with a very high
purchasing power.
Personalized attention is one of the essential components, the guest is not just
another guest, everything must revolve around them and the goal is to satisfy all
their tastes from the moment they arrive until they leave. Fluent dialogue and
constant guidance are some of the main tasks of the group of people who work
in these establishments.
They are unique hotels with their own personality, unmatched design and
sophistication, where each element is designed for the comfort of those who
visit them. True oases in the city, strategically located in central areas or in
residential areas closest to the main tourist attractions.
Respect for privacy and a calm and friendly atmosphere are two of the main
factors that should characterize a true boutique hotel. A romantic atmosphere
with a special artistic touch is another element that cannot be missing, to make
each stay an experience that remains engraved among the best memories of
each guest.
The size of this type of hotels does not play a decisive role, as long as they
comply with the boutique concept they can have from 4 to 100 rooms,
depending mainly on the region where they are located. In the United States it
is common to find them with up to just over 100 rooms, in Europe however they
are characterized by having no more than 60. And if we talk about Argentina,
generally they do not exceed 30 rooms, although the majority have less than
15.
Currently this term is so fashionable that many people use it to profit even
without meeting the necessary elements to be a boutique hotel.
There are also themed boutique hotels in terms of their decoration such as Art
Deco or Zen. They reconstruct the fashion, music and decoration of an era in
the sophistication of the designs in the rooms.
Another branch of boutiques are the so-called design hotels, which are
characterized by offering the latest technological advances available, as well as
avant-garde design.
In Argentina, the concept began to be developed in the 90's, but it was not until
the end of 2001 that it entered into a boom that continues today. There are
already around 200 hotels with these characteristics, which offer an offer with
affordable prices for both foreigners and Argentines. Rates per night start at
U$D 70.00 for a double room and can go up to U$D 700.00 like in the most
exclusive boutique hotels in Patagonia.
In the rest of South America, except Chile, this concept as a brand is not as
developed, although there are accommodations that provide services with
similar characteristics. In Villavicencio Colombia, there is the Punto Apart Hotel
dedicated to the LGTB community, with 7 rooms full of romanticism.
The type of public that consumes a boutique hotel are passengers who no
longer wish to stay in conventional four/five star hotels. They are looking for a
personalized and tailored service, in a luxurious environment but with a climate
that makes them feel at home. It is generally an intellectually refined audience
and many of them are art lovers. It is a young but demanding audience, with
high purchasing power and with several trips as a background, who want to
discover a new destination by interacting with local people. The location is very
determining when choosing one of these hotels, they prioritize the fashionable
and design neighborhoods of the main cities, with easy access to attractions
and located in safe areas.
These types of hotels are characterized by serving people who visit a place for
work or business purposes. There are many hotel chains that specialize in
serving this type of guests, who require very particular services from hotels
such as: Internet in rooms and general areas, business center, room service,
express Check In and Check Out (Term used in hospitality to define the time of
check-in and check-out of a guest, respectively), Bell Boy and Valet Parking.
They have also been designed with the objective of being able to hold
conventions and meetings, consequently they will be equipped with the relevant
complementary services.
seasonal hotels
Also called seasonal hotels. They are hotels with seasonal structures that
operate only during part of the year. A typical example are some hotels located
in the mountains, in ski resorts, and even on the coast.
Rustic hotels
Vacation Hotels
They are hotels that have been designed to be enjoyed at any time of the year
located on the seafront. There are those with spacious and comfortable rooms,
swimming pools, sports facilities, entertainment programs for people of all ages
and a gastronomy where you can find different international cuisine dishes.
Hotel chains
Hotel chain
Hotel chains are a group of companies grouped together, in the form of vertical
concentration, with different ownership and management formulas whose
purpose is to obtain greater profitability, a situation of power, control and
prestige in the national and international market.
The Association of Hotel Chains was founded in 1941 in Mexico, then it was
moved to the United States, and where it currently operates is in Spain as:
Association of Spanish Hotel Chains (ACHE).
Hotel organization
Management team
Made up of the director , deputy director and assistant director . Its mission
is to define company policies and objectives. They are also usually in charge of
Human Resources management, marketing, control of safety and quality
systems and in general organizing and coordinating the hotel's activity.
Flooring equipment
Reception team
If there is no reservation service of their own, they are also responsible for
managing reservations and cancellations. It is the main contact with the client.
Maintenance crew
Restaurant
Food and Beverage Manager Supervises the staff under his/her supervision
and is under his/her command: cooks, kitchen assistants, bartenders, bar
assistants, maitre d', sommelier, captain of waiters, hostesses, waiters, hosts,
etc. It is organized like a normal restaurant although it may have a more or less
permanent kitchen service. The collective agreement that governs it is the one
related to lodging and not hospitality.
Conventions
In most cases this person usually belongs to the Commercial Department of the
company, but there are companies in which they belong to the Reception
Department since the sale of the event is carried out by Sales Executives. In
this case, the Groups and Conventions Manager is in charge of organizing the
event once the sale is closed.
Animation
commercial department
Develop marketing mechanisms and policies in all areas of the hotel to have
greater income.
Group of people who make up a work team whose mission is to define the
commercial strategy in order to optimize sales and consequently the production
of the Hotel (search for the highest profitability). The Commercial Department is
directed by the Commercial Director, who is the most responsible for the
company in commercial terms since he will be in charge of:
- set prices according to different seasons. (It will try to avoid seasonality with
deseasonalization policies that lead to greater and more distributed occupancy)
- Hire and train the sales team (Sales Executives). The Commercial Director will
make available to his sales representatives a wide variety of Sales Techniques
that, used appropriately, will significantly help achieve the objectives set by
General Management and Commercial Management.
- negotiate and sign collaboration and contracting agreements with Travel
Agencies, Tour Operators, Companies (Incentive Travel), etc...
- the design of the corporate image of the company (Logo / Slogans, etc.) Once
the "brand" has been designed, it will be in charge of its positioning in the
Tourism Market, carrying out Competition Studies that will help us know the
status of the market in which we wish to enter and to outline our future strategy.
A SWOT Analysis must be carried out, in order to discover our virtues /
strengths / opportunities and our weaknesses / threats. Due to the wide
typological variety of hotel establishments, it is necessary to carry out Market
Segmentation, with the aim of delimiting the type of client we want for our
establishment. In this way, different types of promotions can be carried out
appropriate to the type of client (example: Business Hotel = Hotel not suitable
for End of Year Trips)
famous hotels
Some hotels have become known to people through popular culture, such as
the Ritz Hotel in London , the Chelsea Hotel in New York , the subject of several
songs. These types of hotels are also frequented by celebrities. Other
establishments with this feature are the Beverly Hills Hotel and the Chateau
Marmont Hotel in California, United States, the George V Hotel in Paris , the
Palazzo Versace in Gold Coast , Australia. But perhaps the most famous hotel
is the Watergate, where a conspiracy was forged against the Democratic Party
in the United States.
Unconventional hotels
Some hotels, such as the Costa Rica Tree House , located in the
Gandoca-Manzanillo National Wildlife Refuge in Costa Rica , or the
Treetops Hotel in Aberdares National Park , in Kenya , are built in trees,
taking advantage of them as main structural elements. Such is also the
case of a complex built in Germany . The Ariau Towers hotel in Manaus ,
Brazil, has some suites built into the treetops. They can also be found in
China or the United States.
The Desert Cave Hotel in Coober Pedy , in the state of South Australia
and the Pedro Antonio de Alarcón Caves in Spain (named after the
Spanish author ) as well as several hotels in Cappadocia , Turkey, are
notable for being built in cavernous formations natural, some of them
with underground rooms.
Ice hotels, like the existing historic hotel in Jukkasjärvi , Sweden, melt
each spring and are rebuilt each winter.
Floating hotels, such as the Amstel Botel Boat Hotel in Amsterdam, are
ships anchored off the coast whose cabins have been transformed into
hotel rooms.
Capsule hotels, typical of Japan , offer tiny rooms organized in the shape
of a honeycomb in which there is hardly any space to sleep and watch
television. Bathrooms and other recreational spaces are shared by
guests. The city in which they are most representative is Tokyo .
The tallest hotel in the world is the Burj al-Arab , in the city of Dubai ,
United Arab Emirates. It has 321 m. This hotel is said to be the only
seven-star hotel in existence (although it is officially a 5-star hotel, as can
be seen on the hotel's official website).
The largest hotel is the Ambassador City Jomtien resort in Jomtien ,
Thailand , with 5,100 rooms. It is a complex made up of different
buildings, but the exact number of rooms has not been independently
verified. In 2000, the First World Hotel in Genting Highlands, Malaysia ,
announced that it was developing a 6,300-room hotel complex, however,
only about 3,000 rooms have been built and open to the public.
The largest hotel, without being a complex of dispersed buildings, is the
MGM Grand Las Vegas hotel, in Las Vegas , United States, with 5,005
rooms.
According to the Guinness Book of Records , the oldest hotel still in
operation is the Hoshi Ryokan , in Awazu, Japan , opened in 717 BC. c
The smallest hotel in the world, according to the Guinness Book of
Records , is the Punta Grande hotel, and it is located on the small
Canary island of El Hierro . The built area of this establishment is 600
square meters and its height rises to nine meters. The room offering is
made up of only four rooms and due to its proximity to the sea, it allows
fishing from some of them.
Activities - these are usually based on sensory experience with the natural
and cultural resources of the area to enhance the visitor's appreciation of the
resources and lead to greater support for their preservation. Activities -
Generally based on sensory and cultural experience with the area's natural
resources to improve visitor recognition of the resources and lead to greater
support for their conservation. Examples include trail hiking, nature
interpretation, bird watching, river trips, desert excursions, mountain biking,
horse and camel riding. Examples include hiking, nature interpretation, bird
watching, river walks, wilderness excursions, mountain biking, horseback
riding and camel riding. Facility-based activities, such as swimming pools
and tennis courts, are rarely available. Based on the Fund's activities, such
as swimming pools and tennis courts, they are rarely available. The “nature”
experience that ecotourists gain is a combination of both intellectual and
physical challenges that together produce a dynamic and unforgettable
experience. The "nature" experience that ecotourists gain is a combination
of both intellectual and physical challenges that together produce a dynamic
and unforgettable experience.
HOSTEL:
Public establishment, especially for young travelers; Minimum amenities,
affordable rates.
Urpuma Ecotourism Hostel
MOTELS:
Public establishment, offers room, bathroom and parking. They are generally
located near the routes, they are "transit hotels."