020 100098 04 Christie cp2000 ZX Setup Guide
020 100098 04 Christie cp2000 ZX Setup Guide
020 100098 04 Christie cp2000 ZX Setup Guide
SETUP GUIDE
020-100098-04
Table of Contents
1: Introduction
1.1 Purchase Record and Service Contacts .......................................................................................1-1
1.2 Projector Overview......................................................................................................................1-2
1.2.1 Key Features ........................................................................................................................1-2
1.3 How the Projector Works ............................................................................................................1-3
1.3.1 User Interface Overview......................................................................................................1-3
1.3.2 List of Components..............................................................................................................1-3
1.3.3 Software Requirements........................................................................................................1-3
1.4 Typographical Notations .............................................................................................................1-4
3: Basic Operation
3.1 Safety Warnings and Guidelines..................................................................................................3-1
3.1.1 Labels and Marking .............................................................................................................3-1
3.1.2 General Precautions .............................................................................................................3-1
3.1.3 AC / Power Precautions .......................................................................................................3-2
3.1.4 Lamp Precautions.................................................................................................................3-2
Wear Protective Clothing ......................................................................................................3-2
Cool the Lamp Completely ...................................................................................................3-2
3.2 Maintaining Proper Cooling ........................................................................................................3-3
3.2.1 Ventilation............................................................................................................................3-3
3.2.2 Air Filter...............................................................................................................................3-3
3.2.3 Liquid Cooler .......................................................................................................................3-3
3.2.4 Exhaust Duct and Lamp Fan Interlocks ...............................................................................3-4
3.3 Powering Up the Projector...........................................................................................................3-4
If the Lamp Fails to Ignite ....................................................................................................3-4
3.3.1 Powering Down the Projector ..............................................................................................3-5
3.4 Using the Control Display Panel (CDP) ......................................................................................3-5
3.4.1 CDP Key Descriptions .........................................................................................................3-5
3.4.2 System Status and Alarm Conditions..................................................................................3-6
3.5 Using the Web User Interface......................................................................................................3-7
3.5.1 User Access and Rights........................................................................................................3-7
3.5.2 Alarm Windows ...................................................................................................................3-9
How to Respond to an Alarm Window .................................................................................3-9
3.6 Working with 3D .........................................................................................................................3-11
3.6.1 Requirements for 3D ............................................................................................................3-11
3.6.2 Hardware Setup....................................................................................................................3-12
3.6.3 3D Instructions .....................................................................................................................3-12
Hardware Instructions ...........................................................................................................3-12
Web User Interface Instructions ...........................................................................................3-12
4: Maintenance
4.1 Maintenance and Cleaning...........................................................................................................4-1
4.1.1 Lamp ....................................................................................................................................4-1
4.1.2 Optical ..................................................................................................................................4-1
Supplies Needed for Cleaning Optical Components ............................................................4-1
4.2 Cleaning the Lens ........................................................................................................................4-2
4.2.1 Cleaning the Reflector .........................................................................................................4-2
4.2.2 Other Components ...............................................................................................................4-3
Lamp Fan ..............................................................................................................................4-3
Igniter ....................................................................................................................................4-3
Airflow Interlocks .................................................................................................................4-3
Laminar Airflow Device (LAD) ...........................................................................................4-3
4.3 Replacing the Lamp .....................................................................................................................4-4
4.4 Replacing the Filter......................................................................................................................4-6
4.5 Replacing a Lens..........................................................................................................................4-6
5: Troubleshooting
5.1 Power ...........................................................................................................................................5-1
5.1.1 Projector Will Not Start .......................................................................................................5-1
5.2 Lamp ............................................................................................................................................5-1
5.2.1 Lamp Does Not Ignite..........................................................................................................5-1
5.2.2 Lamp Suddenly Goes Off ....................................................................................................5-1
5.2.3 Flicker, Shadows Or Dimness .............................................................................................5-2
5.2.4 LampLOC™ Does Not Seem to Work................................................................................5-2
5.2.5 LiteLOC™ Does Not Seem to Work...................................................................................5-3
5.3 CDP .............................................................................................................................................5-3
5.3.1 Blank Screen, No Menu Displaying ....................................................................................5-3
5.3.2 Projector is ON, but There is No Light at the CDP .............................................................5-3
5.4 Ethernet........................................................................................................................................5-3
5.4.1 Trouble Establishing Communication with Projector .........................................................5-3
5.5 Cinema Displays..........................................................................................................................5-4
5.5.1 Blank Screen, No Display of Cinema Image.......................................................................5-4
5.5.2 Severe Motion Artifacts.......................................................................................................5-4
5.5.3 Image Appears Vertically Stretched or ‘Squeezed’ into Center of Screen..........................5-4
5.5.4 No Image, Just Pink Snow...................................................................................................5-4
5.6 Non-Cinema Displays..................................................................................................................5-5
5.6.1 The Projector is On but There is No Display.......................................................................5-5
5.6.2 The Display is Jittery or Unstable........................................................................................5-5
5.6.3 The Display is Faint.............................................................................................................5-5
5.6.4 The Upper Portion of the Display is Waving, Tearing or Jittering......................................5-5
5.6.5 Portions of the Display are Cut Off or Warp to the Opposite Edge ....................................5-5
5.6.6 The Display Appears Compressed (Vertically Stretched) ...................................................5-5
5.6.7 Data is Cropped from Edges................................................................................................5-6
5.6.8 Display Quality Appears to Drift from Good to Bad, Bad to Good ....................................5-6
5.6.9 The Display has Suddenly Froze .........................................................................................5-6
5.6.10 Colors in the Display are Inaccurate.................................................................................5-6
5.6.11 The Display is Not Rectangular........................................................................................5-6
5.6.12 The Display is “Noisy” .....................................................................................................5-6
5.6.13 There are Random Streaks on the Bottom of the Image...................................................5-6
Auto LampLOC™ must be run any time the projector is physically moved
or when it has been leveled.
Before you begin installation, it is important to fully understand all site requirements and
characteristics, and that you have the following tools and components on hand. NOTE: In general,
fasteners are metric sizes and require metric tools. However, to complete lamp installation, imperial
tools are required, which have been provided inside the lamp door of the projector.
12” screwdrivers: Phillips #2 (magnetic) and flat
19 mm and 7/8” wrenches.
Assorted Allen keys
Single-phase 30A connection of AC supply to the terminal block
Installation site must have an easily accessible 30-32A breaker nearby
Heat extractor (See STEP 5 - Connect Exhaust Ducting, on page 2-4 for requirements)
Protective clothing / safety gear (required when handling the lamp)
Lens cleaning tissue and solution
Four or more people are required to safely lift and hand-carry one pro-
jection head a short distance.
Keep the projector as level as possible when lifting or carrying the pro-
jector. Avoid tilting the projector on the right side. This can introduce an air bubble
within the coolant hoses that can lead to an air lock.
An optional rack stand (P/N 108-282101-01 with panels or P/N 108-272101-01 without panels) and hold down
clamp (P/N 116-100101-01) are available for use with the projector. If you intend to use this in your
installation, refer to the instructions provided with the rack stand before proceeding with STEP 3.
1) It requires four or more people to safely lift and hand-carry one projection
head a short distance as required. 2) Use of the projector’s safety strap is MANDATORY to
prevent the projector from tipping. Secure the strap between the projector and the optional
rack-mount or any other surface it is mounted to.
1. Position the projector at an appropriate throw distance (projector-to-screen distance) and vertical position.
Ideally, center the projector with the theatre screen. If competing for space with an already present film
projector, aim the projector slightly off-center as shown in Figure 2-1. This will slightly increase side
keystoning, but will minimize the horizontal lens offset required.
NOTE: Unlike film projectors, it is best to keep the projector lens surface as parallel to the screen as pos-
sible, even if significantly above the screen center. When a particularly short throw distance combines with
a very wide screen you may have to forfeit some aim and stay more parallel to the screen. In such cases,
some lens offset can reduce the keystone distortion.
2. Attach the supplied safety strap to the back of the projector and fasten it to the mounting surface. Use
of this strap is MANDATORY to prevent the projector from tipping when a lens or auxiliary lens mount is
installed. NOTE: It is also recommended that you use the optional hold down clamp (P/N 116-100101-01)
be used to firmly secure the rear feet.
3. Once you have completed the remaining installation steps and the projector is up-and-running, adjust
precise image geometry and placement as described in Section 2.6 Basic Image Alignment.
2. When installing the CDP in a new location, make sure to keep the distance between the projector and the
CDP within 6 ft. (the max. length of the standard CDP harness). See Figure 2-4. NOTE: An optional 25ft
CDP harness kit is available if more length is required (Christie P/N 108-283101-01).
Table 2.1 Lamp Types Available for CP2000-ZX and Anode Yoke Position
LAMP TYPE ANODE YOKE POSITION
2.0 kW CDXL-20 Move the lamp cradle as far forward as possible (position closest to igniter)
3.0 kW CDXL-30 Move the lamp cradle to the rear position, which is approximately 1” closer to
the reflector.
3.0 kW CDXL-30SD (short arc)
1. A small electrical access plate is located in the lower right corner of the projector faceplate. Loosen the two
screws and slide the plate forward to expose the terminal block underneath. See Figure 2-14.
2. Remove the knockout plate (four screws) located in the bottom right corner of the front bezel.
3. Connect the AC power source to the terminal block, beginning with the ground lead first. See Figure 2-15
for wiring details. Tighten screws securely.
White
Green
Black
292 A 292 B
292 A 292 B
DVI-D B
DVI-D B
DVI-D A
DVI-D A
Service
Service
Management RS232 B
RS232 B
Management
Ethernet
Ethernet
PWR CPU
PWR CPU
Connect to Connect to
AC at site AC at site
(optional)
292 A 292 B
DVI-D B
DVI-D A
Service
RS232 B
Management
Ethernet
PWR CPU
If the unit is to be configured for UPS backup of the Low Voltage Power Supply (LVPS) (and subsequently the
electronics), rewiring is required.
1. Remove the plastic cover over the AC relay by pinching the top and bottom of the cover and removing it.
2. Using a #2 Phillips screwdriver, loosen terminal screws 4 & 8 on the AC Relay and remove the Blue and
Brown wires coming from the LVPS. Leave the Black and White wires that lead into the base of the unit
(main input wiring) attached.
3. Remove the UPS terminal block cover and loosen the LVPS L and N screws.
4. Take the Blue and Brown wires out of the L and N clips and re-route these wires to the UPS terminal block
through the clip closest to it. Attach the Blue and Brown wires to the UPS terminal.
5. Take the Brown and Blue wires that were previously attached to the AC Relay and attach them to the LVPS
terminal. Attach the Brown wire to the L terminal and the Blue wire to the N terminal as shown in Figure
2-18. Torque screws to 14 in/lbs. Use clips to secure wires. Reattach cover.
6. Remove the previously loosened screws of the AC Relay (terminals 4 & 8). Attach the unattached LED
wires coming from the Ballast Power to the AC Relay terminals followed by Main Input wires. NOTE:
Order and orientation are important.
• Wire one LED terminal to the screw for terminal 4, followed by the White wire. Turn the terminals
so that they are back-to-back with the White wire facing down and the L2 facing up.
• Follow the same procedure for attaching the second LED lead and Black wire to terminal 8 of the
relay.
7. Tighten to 14 in/lbs and reattach the plastic cover to the AC Relay.
Step 1
Step 2 Remove AC Relay Cover
Loosen terminal screws Step 9
4 and 8 and remove
Plug UPS into Outlet
LVPS Blue and Brown
wires.
2
4
6
8
Steps 6 - 7
Steps 3 - 5 Remove screws 4 and 8 from AC
Remove UPS terminal Relay.
block cover Connect LED to terminals followed
Loosen LVPS L and N by Main Input wires. Note Order
screws. and orientation are important:
Attach LVPS wires: Black facing down, L1 of LED Up
Brown to L then screw into terminal 8.
Blue to N White facing down, L2 of LED Up
Tighten screws to then screw into terminal 4.
14 in-lbs Tighten to 14 in-lbs.
Reattach cover.
LVPS
L
N
8. Ensure the ground connection from the UPS input to the ground stud is secure.
9. Re-attach the side panel and plug an appropriate UPS that meets the required input specifications into the
IEC connector on the auxiliary panel. Refer to Section 6: Specifications in the CP2000-ZX User Manual
(020-100006-xx).
10. Re-connect main power, turn on the UPS power and ensure that the projector operates normally.
Use of the supplied safety strap is MANDATORY to prevent the projector from
tipping forward while being adjusted for tilt or when the optional auxiliary lens is installed.
Disconnect the projector from the AC for these initial alignments. Images are
not yet needed.
For an ideal installation, the CP2000-ZX lens surface should be centered and parallel to the screen. This
orientation helps to ensure optimized lens performance with minimal offset. Choose a sturdy mounting surface
that allows for this. If this position is not possible (such as when the projector is significantly higher than the
center of the screen), it is better to rely on offset rather than extra tilt.
Keep the projector as level as possible when lifting or carrying the projector.
Avoid tilting the projector excessively, especially on the right side (air filter side), which can
introduce an air bubble within the coolant hoses that can lead to an air lock.
2. Let a few minutes pass to allow the LampLOC™ mechanism to establish the best lamp position and
optimize the light output. You will see 100% displayed on the screen when the operation is complete.
NOTE: LampLOC™ can also be adjusted manually using the CDP LampLOC Manual option or through
the web user interface Advanced: Lamp menu.
FIGURE 2-26
FIGURE 2-27
9. Adjust the vertical boresight bolt using one Allen key to
hold the bottom hex screw and another to turn the adjustment bolt above it.
Adjust as necessary to direct or “aim” the lens toward the edge of the
image which is focused too close to the lens. When both top and bottom
appear equally blurry, re-focus at the top of the screen.
10. Repeat Steps 8 and 9 until the top and bottom of the screen are both well-
focused.
11. Refocus: Although all sides of the image should now be in focus, the
center of the image will be slightly blurry at this point. Refocus at center of
image. The goal is good focus at center and on all sides.
12. Adjust the Hold screw to lock in place, and check boresight again.
FIGURE 2-28
The exclamation point within the equilateral triangle indicates related operating/maintenance
instructions in the documentation accompanying the projector.
The lightning flash and arrowhead symbol within the equilateral triangle indicates non-insulated
“dangerous voltage” within the projector’s enclosure that may be of sufficient magnitude to constitute
a risk of electric shock.
This projector must be operated in an environment that meets the operating range specification. Refer
to Section 6: Specifications in the CP2000-ZX User Manual (020-100006-xx).
3.2.1 Ventilation
Vents and louvers in the projector covers provide ventilation, both for intake and exhaust. Never block or
cover these openings. Do not install the projector near a radiator or heat register, or within an enclosure. To
ensure adequate airflow around the projector, keep a minimum clearance of 19.69” on the left, right and rear
sides of the projector from any walls or other obstruction.
TIP: In the event coolant drips on any electronics or other nearby components, blot the affected area using
dust-free optical grade tissue. It is recommended you blot a few times, discard the tissue and use a new tissue to
blot the area again. Keep repeating this cycle until the coolant is cleaned up. Then lightly moisten a new tissue
with de-ionized water, blot the area again. Use a clean, dry tissue to dry the area off. Repeat the process of
using a clean tissue and blotting the area to successfully remove coolant spills.
Flashing Flashing Yellow Flashing Red Flashes 3 times. Press and hold.
Green Power OFF button to stay in Failsafe Mode.
Flashing Flashing Yellow OFF Cool Down (to Power On or Standby Mode).
Green
On or Off On or Off Flashing Red New alarm condition detected (such as critical warning detected by
DMD temperature sensors).
On or Off On or Off Solid Red Alarm condition exists, but has been acknowledged in the web user
interface or CDP.
If the projector encounters a system error or malfunction, the red ERROR LED will begin flashing. At this
point, press ENTER to display the alarm message on the CDP display. This acknowledges that you have seen
the message and the ERROR LED will turn a solid red. The ERROR LED will remain in this state until the
problem is resolved or a new error is encountered by the projector. If a safety interlock, content security lock or
DMD over-temperature fault occurs during operation, the ERROR LED will illuminate in the same way
however power to the lamp will automatically be turned OFF and the lamp button will remain disabled until
the problem is fixed.
User Status Any user can view basic projector status, diagnostic information,
> System and software version information.
About
Operator Main Operators can view additional projector information such as serial
Status number, software version, and also turn the lamp ON or OFF.
> System
Advanced
> Lamp
About
Operator Advanced Main This level of operator can view the same menus as the Operator
(lamp change is Status level, but with the ability to add a new lamp in the Advanced:
available to this user) > System Lamp History menu.
Advanced
> Lamp
*excludes LiteLOC
> Lamp History
> Lens
About
Advanced Main Advanced Operators can access two additional menus (Channel
Status and Advanced) where they can define all display setups, config-
> System ure 3D displays, optimize light output, record lamp changes, acti-
vate test patterns and set certain system parameters. NOTE:
Channel Advanced Operators can add users and set user access rights
> Page 1 from its level and below only.
> Page 2
> 3D Control
> Lamp Per Channel
> Lens
Advanced
> Preference
> Lamp
*includes LiteLOC
> Lamp History
> Lens
> Test Pattern
> User
* can only set levels/users from
it’s level & below
About
Administrator Main Administrators can also access Admin menus which allow them
Status to define setup files as selectable choices for processing a variety
> System of incoming signals. This can include setting source resolution,
aspect ratio, image cropping, color gamut information and defin-
Channel ing new Ethernet settings (IP network address). NOTE: Adminis-
> Page 1 trators can add users and set user access rights from its level and
> Page 2 below only.
> 3D Control
> Lamp Per Channel
> Lens
Advanced
> Preference
> Lamp
> Lamp History
> Lens
> Test Pattern
> User
* can only set levels/users from
it’s level & below
Admin
> Source
> Screen
> MCGD
> TCGD
> Network
About
Service Main Installers and other service personnel can access additional menus
Status from the Status, and Admin menus. This allows them to view
> System detailed diagnostic logs for in-depth troubleshooting, view server
errors, determine light level at the screen and define remote
> Test access rights.
> Status Summary
> SMPTE Errors
> Interrogator
Channel
> Page 1
> Page 2
> 3D Control
> Lamp Per Channel
> Lens
Advanced
> Preference
> Lamp
> Lamp History
> Lens
> Test Pattern
> User
* can only set levels/users from
it’s level & below
Admin
> Source
> Screen
> MCGD
> TCGD
> Network
> General
> Lamp
About
Failed heat extractor May not be turned on. 450 CFM required (See STEP 5 - Connect Exhaust Duct-
(for external duct at the top of the projector) ing, on page 2-4 for details). Replacement heat extractor may be required.
Failed AC Lamp Blower Check for interference at vane switch. Replace fan.
(little or no airflow detected)
Failed auxiliary interlock Check auxiliary switch wiring. Check the external controlling device.
(usually for fire alarms or automation systems)
Failed high-security lock Ensure the front, top lid is securely shut and locked.
(tamper switch - cinema use will be disabled)
OVER-TEMPERATURE
Prism is too hot Power down & cool projector. Reduce lamp power. Ambient temperature may be
too high. Check air filter and sensor. Check liquid cooling fan.
Red DMD too hot Power down & cool projector. Reduce lamp power. Ambient temperature may be
too high. Check air filter and sensor. Check liquid cooling fan.
Green DMD too hot Power down & cool projector. Reduce lamp power. Ambient temperature may be
too high. Check air filter and sensor. Check liquid cooling fan.
Blue DMD too hot Power down & cool projector. Reduce lamp power. Ambient temperature may be
too high. Check air filter and sensor. Check liquid cooling fan.
Integrator too hot Power down & cool projector. Reduce lamp power. Ambient temperature may be
too high. Check air filter and sensor. Check liquid cooling fan.
Exhaust airflow temperature too hot Is heat extractor working? Make sure 450* CFM level achieved (See STEP 5 -
Connect Exhaust Ducting, on page 2-4). Replacement heat extractor may be
required.
FANS
A main fan (#1, #2, or #3) is too slow or “0RPM” = device failure, “FAIL” = sensor failure. Replacement fan/sensor may
stopped be required.
A card cage fan (#6 or #7) is too slow or Replacement fan may be required
stopped
Laminar airflow is too slow or stopped LAD fan may need replacement
Liquid cooling pump fan too slow or stopped Replacement pump may be required
LAMP
Lamp needs rotation Lamp has reached half of its set lamp limit, turn 180 degrees to improve lamp life.
3.6.3 3D Instructions
NOTES: 1) Assume a full 2048 x 1080 display and 3D enabled in the Custom: 3D Control menu. 2) 3D stereo
sync or “reference signal” is part of input signal, matching the vertical sync.
Hardware Instructions
1. Connect two HD-SDI signals from a 3D media server to the projector’s SMPTE cinema ports 292-A and
292-B. One carries left eye data, the other right eye data. Connect to either port. You will configure the
projector to multiply and interleave the L/R signals properly.
2. Connect GPIO (output). From the projector’s GPIO port, connect your 3D stereo sync cable to your 3D
controlling device such as an emitter, filter wheel or polarizer. NOTE: Use Dolby supplied cable for Dolby
filter wheel, otherwise RealD 3D sync cable recommended.
For more detailed information on operation, software controls and serial commands, refer to the CP2000-ZX
User Manual (020-100006-xx).
4.1.1 Lamp
CHECK: Every 60 days or 500 hours
Do the following (always disconnecting from AC first and wearing authorized protective clothing):
• Check the contact surfaces of anode (positive) and cathode (negative) connections for cleanliness.
• Clean electrical contact surfaces as necessary to prevent contact resistance from scorching connec-
tors.
• Verify that all electrical and lamp connections are tight.
4.1.2 Optical
Unnecessary cleaning of optics can be more harmful than helpful, increasing the risk of degrading
delicate coatings and surfaces. In this projector, check only the lens and lamp reflector. Maintenance of
other optical components requires a qualified service technician. Check these components periodically
in a clean, dust-free environment using a high-intensity light source or flashlight. Clean them only
when dust, dirt, oil, fingerprints or other marks are obvious. Never touch an optical surface with your
bare hands. Always wear latex lab gloves.
Lamp Fan
Igniter
Clean the high voltage terminal and insulator to remove accumulated dust or dirt.
Airflow Interlocks
Figure 4-1 Loosen Cathode (-) and Anode (+) Connectors to Remove Bulb
c. Carefully slip the positive anode connector off the front of the lamp.
d. Handling by the cathode end only, unscrew the lamp from the rear connector. Carefully remove lamp
from the projector and immediately place it inside the protective cover or carton the bulb originally
came in. To complete the procedure, place the lamp on the floor where it cannot fall or be bumped.
Warning! Handle box with extreme caution - the lamp is hazardous even when packages. Dispose of
lamp box according to safety regulations for your area.
e. With the lamp removed, visually inspect the reflector for dust. Clean the reflector if necessary as
described earlier in Section 4.2.1 Cleaning the Reflector.
Critical! As you install the front lamp duct, lift the small light shield on the rear lamp duct cover so
that it does not get jammed between two pieces when they come together. To ensure a good fit between the
two pieces, squeeze the top and bottom cover snaps to ensure they are locked in place. The light shield
should move freely to the touch.
STEP 8: Close Lamp Door
STEP 9: Turn Wall Circuit Breaker ON
5.1 Power
5.2 Lamp
5.3 CDP
5.4 Ethernet
5.6.5 Portions of the Display are Cut Off or Warp to the Opposite Edge
Resizing may need adjustment. Adjust until entire image is visible and centered.
5.6.8 Display Quality Appears to Drift from Good to Bad, Bad to Good
1. The source input signal may be of low quality.
2. The H or V frequency of the input may have changed at the source end.