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    Rupayan Bhakta Resume

    Copyright:

    © All Rights Reserved
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    12 views1 page

    Rupayan Bhakta Resume

    Uploaded by

    hi2mabalaji
    Rupayan Bhakta Resume

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    of 1

    RUPAYAN BHAKTA

    [email protected] | +91-7407328778 | LinkedIn | Product Portfolio


    Product | Strategy | Design | Growth | Marketing | Entrepreneurship | Research | Content Creation | Singer

    Experience
    2023-Present Technical Product Manager | Builder.AI (Managed 3 B2C & 1 B2B products from scratch with business & technical aspects) Gurgaon
    (Products in following sectors: Health Analytics using Recommendation Engine, Real Estate, Payment Integrations)
    ● Formulated Agile backlog grooming to prioritize client needs and released 87 features across sprints boosting CSAT by ~48%
    ● Led market research, defined requirements, assessed risks, wrote 87 user stories & 611 acceptance criteria as to product goals
    ● Hired and collaborated with Engineers and Designers to estimate timelines and deliver 4 products in EMEA & APAC markets
    2019-2022 Product Management Work | HSBC (Consumer FinTech B2C & platform products for Access Management of end customers) Pune
    Leadership (administered end-to-end security management, led product releases, planned sprints, and prioritized features)
    ● Supervised Agile methodology for Authentication and Authorization which secured login journey for clients from 90+ countries
    ● Collaborated with cross-functional teams to detect and eliminate errors by resolving codebase which reduced incidents by ~34%
    ● Managed release plans by ensuring all criteria, communicated to senior executives thus reduced live production downtime by ~29%
    ● Planned and managed 9 sprints by leading prioritization of user stories which boosted user onboarding for new market by ~ 64%
    Stakeholder Management and Mentoring
    ● Upskilled 12 team members for problem solving and fixing bugs with web, app and Splunk logs thus surging velocity by ~27%
    ● Documented technical workflows in Confluence for internal and external stakeholders which increased the productivity by ~26%
    ● Volunteered and organized health education session as part of team building which won the best session of quarter out of 16 sprints
    Analytical Aptitude
    ● Created metric dashboards and health rules to track and monitor Business Transactions thus improving visibility of tiers by ~72%
    ● Analyzed and prioritized features in new database (OpenDJ) patches which improved the existing database performance by ~18%
    Software Developer | HSBC (managed mobile net-banking app modules, performed root cause analysis, and reduced fraud logins)
    ● Built AWS SaaS application for managing Public Key and deployed it to cloud for more scalability which reduced cost by ~$8 M
    ● Developed API with 100% testing coverage and 0% duplication, thus made user authentication secure and more efficient by ~44%
    ● Detected profile errors through Automation for DevOps by configuring Jenkins pipeline which reduced annual man-hours by ~53%

    Nov’22-Jan’23 PETSHAALA (B2B2C platform: India’s 1st online one-stop solution for pet buyers and an aggregator for pet breeders | Deck) Gurgaon
    Founder (built and drove the end-to-end delivery and execution of the 0 to 1 product from concept to market)
    ● Charted product roadmap, user stories and rollout plan from 30+ user interviews and surveys to empathize with customer pain-points
    ● Segmented users, crafted product positioning from industry trends, user insights to generate 40+ leads in 5 days & 28K+ impressions
    ● Launched MVP website and formulated growth strategy based on product-mix, geography, revenue, supply chain & user acquisition
    Internship
    Oct’23-Dec’23 PW (Physicswallah)
    Product Manager Intern (Spearheaded the launch of PW’s study abroad B2C product - Acadfly end-to-end) Noida
    ● Conducted 50+ User Interviews, Competitor Analysis, detailed PRDs & mockups to lead product launch targeting ~8L customers
    ● Devised 0 to 1 product strategy and roadmaps to create lead magnets for Acadfly which led to ~20% increase in quality leads

    Nov’22-Jan’23 IBSFINTECH (A global Treasury B2B FinTech offering end-to-end digitisation & automation solutions for financial products) Gurgaon
    Product Manager Intern (built a community to educate customers about innovative solutions thus promoting product awareness)
    ● Conducted primary and secondary research to design and build a community engagement platform to acquire 50K+ customers
    ● Performed competitive analysis, designed wireframes and detailed PRDs for 13 features to increase user engagement and retention
    ● Devised Go-to-Market strategy, defined OKRs, built prototype, prioritized requirements and projected a revenue of 5 million USD
    Acad. Project
    July 2022 RUSTIK CULTURE (A dropshipping business for selling Jaisalmeri culture products by Just-in-Time inventory management) Gurgaon
    Technical Product Manager (managed product utility, metrics, churn, set vision by KPIs and prioritized opportunities as to data analytics)
    ● Formed website, created blog and integrated payment gateway for boosting checkout conversions, ROI and secured transactions
    ● Designed logo, use cases, user journeys, conceptualized campaigns on Instagram and generated a sales of ₹33K+ in first 3 weeks

    May’18-Jun’18 IIT KHARAGPUR in SWAN LAB Kharagpur


    Research Intern (enhanced network security, routing and reduced network delay and overload)
    ● Enhanced Software Defined Networking (SDN) architecture by reducing average network delay by 35% and overhead by 39%
    ● Approached with Game Theory and Stable Matching algorithm, then authored and published the white paper on IEEE website
    ● Implemented Reinforcement Learning to optimize flow-table values thus reducing overflow and network routing delay by ~42%
    Other Projects at MASTERS’ UNION (e-commerce centric) Gurgaon
    ● Consulted an apparel brand Urban Pitara to identify business challenges and refined its strategy in sales, UI-UX and logistics
    ● Performed Data Cleaning and Cluster Analysis to predict target users for e-commerce minimizing return to origin (RTO) by ~24%

    Education
    2022-2023 THE MASTERS’ UNION Gurgaon
    Candidate for PGP in Technology and Business Management (major in Product Management)
    Recipient of Karthik Ramanna Merit Scholarship (top 1% of batch) candidates for outstanding academic achievements
    2015-2019 NATIONAL INSTITUTE OF TECHNOLOGY, DURGAPUR Durgapur
    B. Tech., Information Technology; CGPA: 8.72/10 | JEE: 98 percentile | Lead Singer, Music Club
    2013-2015 St. JAMES’ SCHOOL Kolkata
    Class 12 (ISC): 95.5% | Rank #2 out of 100+ students in 12th standard board exam

    Skills Business: Problem Solving, Data-driven decision making, Design Thinking, User-centric, Multitasking, Product Strategy, Metrics, & Design
    Technical: Figma, Mixpanel, SQL, Power BI, Google Analytics, Tableau, Postman, Jira, C++, Java, Python, R, AppDynamics, IntelliJ, Tribe

    Awards and ● Participated in Zee Sa Re Ga Ma Pa singing reality show (2009) and reached till top 7 out of ~2 Lakhs contestants
    Achievements ● Awarded "PAT ON THE BACK" from HSBC in recognition of exceptional performance, creativity and innovation

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