Ca293 00170
Ca293 00170
CA293-00170
Luis Frenkel Moshe Katan Richard Dahl Ronit Shugal Naama Konor-Gal
CONFIDENTIALITY NOTICE This document contains valuable trade secrets and confidential information of Hewlett-Packard Company. Nothing herein may be copied, reproduced or distributed in any form or medium, or disclosed to any third party in any manner, without prior written authorization of Hewlett-Packard Company. The copyright notice, which appears in this document, is purely precautionary and shall not be deemed to constitute publication or intent to publish, in whole or in part
CA293-00170.doc
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Service Instruction
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Overview
This document is a generic software document that supports all Windows XP platform machines. However, for some machine configurations certain variations in the installation of the software will need to be made to allow for the hardware configuration. This document explains how to install the Windows XP operating system on a clean hard disk. THIS DOCUMENT PC System Installation (XP) CONTAINS Preparing the disk and installing the Windows XP operating system RAID configuration Installation of Service Pack 1a or 2 Network Configuration
Application
The installation of the Digital Press Software and HP Indigo RIP Software involves the following: OTHER INSTALLATION DOCUMENTS Press Software Installation CONTAINS Installation of Version 6.2 or higher Norton AntiVirus Software Installation for Windows XP Refer to the Press Software Installation service document Installation of the latest version (2.0 0r higher) Refer to the latest IndigoServe Software Installation document Configuration of HP Indigo RIP and external prepress system Refer to the HP-Indigo RIP User Manual and HP Prepress User Manual documents
IndigoServe
Prepress
The above separate stages are described in detailed individual documents. Make sure that you have all or the necessary documents before installing the system. Perform the section sub-heading procedures according to their written sequence. The Easy Installation procedure installs and configures the Digital Press and HP Indigo RIP software.
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For the PC System Software maintenance and upgrade, refer to the relevant Document(s). All the software listed above runs on Windows XP and occupies approximately 4.0 GB.
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b.
Write down the following data below, from the System Properties window: Computer Name: Domain or Workgroup (whichever is displayed) ________________ ________________
c. d.
Click Cancel to close the System Properties window. Right-click on the My Network Places window, and select Properties.
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e.
f.
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g.
Click Properties.
h.
In the Internet Protocol (TCP/IP) window select the General tab and record the data as follows: i. Circle below whether the IP address originates from: ii. Obtain an IP address automatically Use the following IP address
If the Use the following IP address radio button is checked, write down the following data: IP Address: Subnet Mask: Default Gateway: ________________ ________________ ________________
iii.
Circle below whether the DNS Server address originates from: Obtain DNS Server address automatically Use the following DNS Server addresses
iv.
If the Use the following DNS Server addresses radio button is checked, write down the following data: Preferred DNS Server: Alternate DNS Server: ________________ ________________
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i.
Click Advanced.
j.
From the Advanced TCP/IP Settings window IP Settings tab, write down the following: IP addresses: Default gateways: ________________ ________________ ________________ ________________ Is the Automatic metric checkbox clicked: Y/N
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k.
l.
From the DNS tab window, write down the following: DNS server addresses: ________________ ________________ Is the Append primary and connection specific DNS suffixes radio button checked: Y/N If the radio button is not checked, then write down the following: Append these DNS suffixes: ________________ ________________ DNS suffix for this connection:________________ Are the following checkboxes ticked: Register this connections address in DNS: Use this connections DNS suffix in DNS registration: Y/N Y/N
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m.
n.
From the WINS tab window, write down the applicable data as follows:
Primary WINS Server: Secondary WINS Server: Enable LMHOSTS Lookup Default Enable NETBIOS over TCP/IP
NetBIOS setting
o. p.
Click Cancel and again Cancel to close the Network Properties window. Click Close to close the Network Status window.
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b.
From the Counters window, write down the following system counter data: Total: Total Printing: One Color: Two Colors: PIP: Blanket: Corona 1: ________________ ________________ ________________ ________________ ________________ ________________ ________________
In the Series 2 press software control panel, open the Consumables menu and click BID Units
BID 6
BID 5
BID 4
BID 3
BID 2
BID 1
BID 0
For series II presses, write down the BID Impression counter values: BID 0: BID 1: BID 2: BID 3: BID 4: BID 5: BID 6: ________________ ________________ ________________ ________________ ________________ ________________ ________________
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Backup of the Simatic license (on HP Indigo presses w32x0 /ws40x0 only)
8. 9. Insert the Simatic license disk into the floppy drive. Go to the Windows Start menu and select Simatic > AuthorsW and then AuthorsW.
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10.
Select SIK/SIMATIC NET PROFIBUS-S7 from the C drive (right-hand window) and click the <- left arrow to back it up to the A: drive. You should see the following:
11.
Remove the floppy disk from the drive and store it in a safe place.
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Windows XP installation
Note: Use the following table to guide your installation.
Service Computer Go to Pack Type 1 xw4100 with SCSI Installing Windows XP with Service Pack 1 (SCSI), page 15 Installing Windows XP with Service Pack 1a (SCSI), page 17 Installing Windows XP with Service Pack 1a on SATA, page 27 Installing Windows XP with Service Pack 2 (SCSI), page 18 Installing Windows XP with Service Pack 2 on SATA standard computers page 27
Remark Order and use Windows XP with service pack 1a DVD to simplify the installation process
1.A
xw4100 with SCSI xw4100 with SATA xw4100 with SCSI xw4100 with SATA xw4200 or xw4300
1.A
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5.
Verify that the following values are set correctly as follows: Operating System: Language: Country or Region: Windows XP Professional English United States
Note: 6. 7. 8. 9. 10.
The computer has not been qualified for use with other languages, therefore you must use only the above settings. Click Next. A warning window is displayed. The installer asks if you have the operating system CD. Do not put it in at this point. Click Next. Another warning window is displayed. Click Next. A confirmation warning window is displayed. Click Yes. The hard drive is then partitioned. When this is complete the computer is automatically restarted and files are copied from the Restore Plus! CD.
Note: 11.
Do not interrupt this process. When the system completes the copying from the first disk it asks you to remove it. Remove the CD and put in the hp indigo Windows XP operating system CD. Click Next and the system copies the required files from the operating system CD. When requested, remove the operating system CD and put in the hp Supplemental CD. Click Next and the system copies the required files from the supplemental CD. When the system has copied the data from this CD it asks you to insert the next supplemental CD. Click Skip. The system then requests the Restore Special Content CD. Click Skip. Click Begin Setup. The setup process takes some time and the computer is restarted automatically several times. At the Welcome to Microsoft Windows screen, click Next. Check that the Region, Language and Keyboard are all set to United States English, and click Next. Select the appropriate time zone for your location and click Next. Ask the customer to select Yes to accept the End User License Agreement (EULA) and click Next. The customer (end-user), not the technician, must agree to the EULA. 22. Leave the computer name as specified and click Next.
12. 13. 14. 15. 16. 17. 18. 19. 20. 21. Note:
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23.
The system then attempts to connect to the Internet. Click Not at this time when asked to register with Microsoft and then click Next.
At the Thank-you screen click Finish. The system then sets up the S and R drives and configures the IP addresses. When the Done window is displayed, click OK. The system then restarts again and starts up Windows XP. A pop-up is displayed at the bottom right-hand corner of the screen entitled: Take a tour of Windows XP. You must stop this appearing each time the computer is restarted; double-click on the icon from where the pop-up originates. In the Windows XP tour window which is displayed, select Play non-animated, and click Next. You can then close the window. Continue to Checking the configuration and functionality (SCSI) on page 20.
27. 28.
hp digital press Windows XP Setup 1. Install Windows XP 2. System backup tool 3. Exit Select an operation [1,2,3]?
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3.
Type 1. The following warning is displayed: Warning!!! This process will erase all data from all connected hard disks. Are you sure [Y,N]?
4. 5. 6. 7. Note: 8.
Type Y to continue with the setup. The Norton Ghost 2003 window is displayed. It may take a few seconds for this window to appear. The installation process starts and may take some time. At the license agreement window, ask the customer to select I accept this agreement and click Next. The customer (end-user), not the technician, must agree to the EULA. The computer is restarted automatically several times during the process.
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3.
Type 1. The following menu is displayed: While installing Windows XP --------------------------1. Create a new Jobs disk (S:), deleting any old jobs 2. Retain the old Jobs disk (S:), keeping all the old jobs 3. Exit Select an operation [1,2,3]?
4.
Type 1. The following warning is displayed: Warning!!! This process will erase all data from all connected hard disks. Are you sure [Y,N]?
5. 6. 7. Note: 8.
Type Y to continue with the setup. The Norton Ghost license agreement window is displayed. It might take a few seconds for this window to appear. Click OK. At the Windows XP license agreement window, ask the customer to select I accept this agreement and click Next. The customer (end-user), not the technician, must agree to the EULA. The installation process starts and may take some time. The computer is restarted automatically several times during the process.
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If not then correct the partitioning to match the figure See Troubleshooting - Manual disk configuration (SCSI) on page 21.
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1.
Highlight the My Computer icon and right-click on the icon. Select Manage from the drop-down menu. The Computer Management window is displayed.
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2. Note:
From the Computer Management tree at the left side, click Disk Management (see above). The size of the free space in the above figure will vary, and is dependent on the hard disk size.
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Note: 1.
The size of the free space in the above figure will vary, and is dependent on the hard disk size. Right-click on the second partition of Disk 0.
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2. 3.
From the drop-down menu select New Partition. The New Partition Wizard is displayed. Click Next. The following wizard window is displayed.
4.
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5.
In the following window, click Next. The wizard window shown below is displayed.
6. 7.
Select Assign the following drive letter, and select the letter S. Click Next. The following wizard window is displayed.
8. 9.
Select Format this partition with the following settings. In the Volume label field, type Jobs.
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10. 11.
Select Perform a quick format. Click Next Click Finish to close the wizard.
The S:\ drive is formatted and activated. 12. Click the X at the top right corner to close the Computer Management window.
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1. 2.
Right-click on the one of the RAID disks at the position shown above. Select Convert to Dynamic Disk from the drop-down menu.
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3.
Select both Disk 1 and 2 by clicking the checkboxes next to the Disks (see above). Then click OK.
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4. 5.
Right-click on the one of the RAID disks at the position shown above, and select New Volume. The New Volume Wizard is displayed. In the wizard, click Next. The following wizard window is displayed.
6.
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7.
Add Disk 1 and Disk 2 to the Selected field. To move a disk to the Selected field, select the disk from the Available field and click Add. Click Next. The following wizard window is displayed.
8.
9. 10.
Select Assign the following drive letter, and select the letter R. Click Next.
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Select Do not format this volume, click Next. Click Finish to close the wizard. The stripe set is created. Click the X at the top right corner to close the Computer Management window
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hp digital press Windows XP Setup 1. Create disk array 2. Install Windows XP 3. System backup tool 4. Exit Select an operation [1,2,3]? 3. 4. Type 1. A warning message is displayed. Type Y to continue with the setup. When the disk array setup process is complete, the computer is restarted automatically. The boot menu is displayed again:
hp digital press Windows XP Setup 1. Create disk array 2. Install Windows XP 3. System backup tool 4. Exit Select an operation [1,2,3]? 5. Type 2 to install Windows XP. The following menu is displayed While installing Windows XP --------------------------1. Create a new Jobs disk (S:), deleting any old jobs 2. Retain the old Jobs disk (S:), keeping all the old jobs 3. Exit Select an operation [1,2,3]?
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6.
Type 1. The following warning is displayed: Warning!!! This process will erase all data from all connected hard disks. Are you sure [Y,N]?
Type Y to continue with the setup. The Norton Ghost 2003 window is displayed. It might take a few seconds for this window to appear. The installation process starts and may take some time. At the license agreement window, ask the customer to select I accept this agreement and click Next. The customer (end-user), not the technician, must agree to the EULA. The computer is restarted automatically several times during the process.
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3. 4.
Type 1. A warning message will be displayed. Type Y to continue. When the disk array setup process is complete, the computer will restart. The boot menu is displayed again: hp digital press Windows XP Setup 1. 2. 3. 4. Create disk array Install Windows XP System Backup Tool Exit
Select an operation [1,2,3,4]? 5. Type 2 to install Windows XP. The following menu is displayed: While installing Windows XP --------------------------1. Create a new Jobs disk (S:), deleting any old jobs 2. Retain the old Jobs disk (S:), keeping all the old jobs 3. Exit Select an operation [1,2,3]? 6. Type 1. The following warning is displayed: Warning!!! This process will erase all data from all connected hard disks. Are you sure [Y,N]? 7. 8. Type Y to continue with the setup. If the Norton Ghost license agreement window is displayed then click OK. The setup process starts and may take some time 9. Note: 10. At the Windows XP license agreement window, ask the customer to select I accept this agreement and click Next. The customer (end-user), not the technician, must agree to the EULA. The installation process continues and the computer is restarted automatically several times during the process.
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Many windows open and close during the installation process. Do not operate the computer controls until the process has finished. For HP Indigo press w3250 (Master, Slave1 and Slave2) only: The HP Indigo Press - Windows Setup window will be displayed requesting your input. Select the configuration and click Next, for each of the three computers in its turn. (Select Master for the Master computer etc.)
A message box will appear when the automatic installation is finished, click OK. 11. If a Roxio Assistant window is displayed after installation, click Cancel to close it.
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Installing Windows XP with Service Pack 2 on SATA standard computers (xw4300 only)
1. 2. Insert the HP Recovery DVD into the drive and restart the computer. If the computer does not boot from the CD then, at the initial boot screen, when the HP logo is displayed, press F9 to enter the boot menu. The installer asks where to boot the computer from. Select CD-ROM and press Enter. The following boot menu is displayed: HP Digital Press Windows Setup 1. Factory Setup 2. Install Windows 3. System Backup Tool 4. Exit
Select an operation [1,2,3,4]? 3. Type 1. The following menu is displayed: Factory Setup 1. Update BIOS settings 2. Create disk array(s) 3. Exit
Select an operation [1,2,3]? 4. 5. Type 2. A warning message is displayed. Type Y to continue. When the disk array setup process is complete, the computer restarts.
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The boot menu is displayed again: HP Digital Press Windows Setup 1. Factory Setup 2. Install Windows 3. System Backup Tool 4. Exit
Select an operation [1,2,3,4]? 6. Type 2 to install Windows XP. The following menu is displayed: While installing Windows XP --------------------------1. Create a new Jobs disk (S:), deleting any old jobs 2. Retain the old Jobs disk (S:), keeping all the old jobs 3. Exit Select an operation [1,2,3]? 7. Type 1. The following warning is displayed: Warning!!! This process will erase all data from all connected hard disks. Are you sure [Y,N]? 8. 9. 10. Note: 11. Type Y to continue with the setup. If the Norton Ghost license agreement window is displayed, click OK. The setup process starts and may take some time At the Windows XP license agreement window, ask the customer to select I accept this agreement and click Next. The customer (end-user), not the technician, must agree to the EULA. The installation process continues and the computer is restarted automatically several times during the process. Many windows open and close during the installation process. Do not operate the computer controls until the process has finished.
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2. 3. 4.
Choose the computer name in the tree on the left side of the screen. From the Raid Machine menu select Login. Enter the user name: Unicorn (case sensitive so make sure to use a capital U). Do not enter a password.
5.
Click OK
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6.
Under array view select each disk and verify that the disk status is functional. The channel number in the SW interface is equivalent to the port number on the SATA controller board. (Ch 1 = port 1). The array view is shown in the following figure.
For a system disk failure, simply replace the failed disk. No configuration is necessary, and no jumper settings are required. For image memory disk failure, replace the drive, and follow the instructions in Reconfiguring the image memory disk array (R:) on page 27.
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7. 8.
On the right pane, right-click on the Logical Devices icon, and select Properties on the menu. Select the Status tab.
9. 10.
Check the status (should be optimal), size and configuration of the Adaptec RAID array and the disk drives. Close all windows.
Intel Utility
1. 2. From the Start menu, click Programs > Intel(R) Matrix Storage Manager and select the Intel Matrix Storage Console. On the menu, select View > Advanced Mode.
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3. 4.
Select System, check the status (should be Normal), size and configuration of the Intel RAID array. Close the window.
Reconfiguring the image memory disk array (R:) Configuring the Promise SATA array controller (xw4100 and vw4200)
Note: For information relevant to the HP xw4300, continue with Configuring the Adaptec SATA array controller (xw4300 only) on page 27. Perform the following procedure after image memory disk replacement or if you suspect a disk array problem: 1. 2. 3. 4. Open the Promise Array Management window by clicking Start> Programs > Promise Array Management -> Local PAM. Choose the computer name in the tree on the left side of the screen. From the Raid Machine menu select Login. Enter the user name: Unicorn (case sensitive so make sure to use a capital U). Do not enter a password. Click OK. The Promise Array Management window is displayed. In the Promise Array Management tree, select Promise Array 2. In the menu, select Maintenance and Delete. The following confirmation window is displayed.
5. 6.
7.
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8.
In the menu, select Maintenance and Create Array. The Array Creation item is displayed in the tree, and the window is displayed as shown below.
9. 10.
In the Select Free Disks field, select both disks using the CTRL key. Click Create. The following window is displayed.
11. 12.
Click OK to close the window. Continue with Configuring the file system partition on page 27
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2.
3. 4. 5. 6.
Click on localhost. Enter the user name: Unicorn and password: Unicorn (case sensitive so make sure to use a capital U). Click OK. If a New hardware detected window opens, close the window or select Register Later. Click the Controller 1 button (blue square on the right).
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7.
In the Logical Devices tab, select the Logical Devices (1) icon.
8. 9. 10. 11.
In the Actions menu, select Delete logical device. Click Yes to confirm the deletion. Wait (1520 secs) until the program refreshes the window If the Error window opens, do the following:
a.
On the desktop, right click on the My computer icon. Select Manage, and Disk Management.
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b. c.
Select the R: drive. Right-click on the R: drive and select Delete Volume. . ..
A Delete simple volume window opens. d. e. f. Click Yes. In the Actions menu of the Adaptec Storage Manager window, select Delete logical device. Click Yes to confirm the deletion.
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12. 13.
Select, in the Physical devices tab, the Controller1 icon. In the Actions menu, select Create logical devices. The Configure the SATA HostRAID Controller wizard opens.
14. 15.
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Select RAID 0. Click Next. In the Physical Devices panel, select both of the disk drive icons.
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19.
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20.
21. 22.
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3.
Click Next.
4. 5. 6.
Select the disk to initialize. Click Next. Do not select any disk for conversion.
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7.
Click Next. The following wizard window opens when the process is completed.
8. 9.
Click Finish to close the wizard. In the Computer Management window, select Disk 1.
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10.
In the Action menu, select All Tasks > New Partition. The New Partition Wizard is displayed.
11. 12.
13. 14.
Click Next. Ensure that the Partition size in MB is equal to the Maximum disk space
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15.
Click Next. The wizard Assign Drive Letter or Path step is displayed.
16. 17.
Select Assign the following drive letter, and select R from the dropdown menu. Click Next. The wizard Format Partition step is displayed.
18. 19.
Select Do not format this partition. Click Next. The wizard completes the process.
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20.
Click Finish to close the wizard. The disk is displayed in the Computer Management window as shown below.
21. 22.
In the press software control panel, open the Options menu, and click Press Configuration. In the Press Configuration window tree, click Raid Parameters.
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Check Format at Next Startup. Click Apply. Restart the press computer.
8. 9.
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