Infratel Whitepaper TOC
Infratel Whitepaper TOC
TABLE OF CONTENTS
Executive Summary Section 1: Need for a Tower Operations Center
Key Business challenges Business Objectives
2011-12 by Bharti Infratel Limited. All rights reserved. Bharti Infratel and Bharti Infratel Logo are trademarks or registered trademarks of Bharti Infratel Limited. All other company and/or product names may be trademarks or registered trademarks of their owners. Information contained in this document is subject to change without notice.
INFRATEL WHITEPAPER - CHANGING THE LANDSCAPE OF TELECOM INFRASTRUCTURE 2
If cables are the lifelines of telecommunications, then towers stand as the backbone to the wireless communications industry.
Creating a world-class O&M (Operations and Maintenance) Bharti Infratels Network Operations Center also called Tower Operations Center - leverages realtime intelligence and a highly efcient workow to create a world-class O&M (Operations and Maintenance). This has helped Infratel maximize site uptime; optimize fuel consumption and minimize operational costs.
Business Objectives
The Tower Operations Center (TOC) was then conceptualized with clear objective in mind: Centrally monitor and manage Infratels large, distributed tower infrastructure Use IT as an enabler in pioneering the monitoring and automation of operations in telecom infrastructure Reengineer and integrate operational processes with ERP Innovate and create a key product differentiator Proactively monitor and manage SLAs committed to customers and stakeholders Drive improvements through improved operational visibility, energy analytics, usage and fault patterns, process metrics, vendor performance etc.
Challenges faced while deploying the solution: - Deployment of tools and instrumentation for the project, across a large geographic footprint, including some tough terrain - Integrating a wide range of sensors, from different solution partners, and for different kinds of sites, through effective program management - Lack of a standard protocol for communicating with NMS - Extensive training of the eld force on usage of the solution and associated instrumentation
3IM Methodology
INSTRUMENT
Sensors Energy Meter(AC/DC) Battery Remote Terminal Unit(RTU) Power Interface Unit (PIU) Generator Air Conditioner Rectier etc
INTERCONNECT
GPRS SMS OSS Aggregator
INTELLIGENT
Alarm View Engine Rule Engine Asset Management Engine Ticketing Engine Analytics Over-the-Air (OTA)
MANAGEMENT
Alarm Management Incident Management Energy Management Asset Management
In short, the TOC automates the Tower management process and workows which help in better: Incident Management and Alarm Management Proactive reporting of incidents before a site goes down, and reactive reporting on a site when its down Asset Management and Outage Management Real-time/frequencybased preventive maintenance as well as breakdown maintenance of on-site assets
Solution Architecture
ANALYTICS
RULES ENGINE
OPERATIONAL PROCESSES
REAL-TIME MONITORING
Energy Management Identify opportunities for Energy Optimization Fraud Detection Detect incidents of willful sabotage, manipulation or ineffective handling of an asset or issue - by the onsite workforce or 3rd party vendors
MIDDLEWARE LAYER
SITE DATA, ALARMS
SENSOR LAYER
TOWER INFRASTRUCTURE
TO THE CUSTOMER
HIGHER UPTIME
STABLE NETWORK
Apart from reducing the OPEX / CAPEX on the operations front, the TOC has also had a signicant impact on the environment and has made a case for Greener Telecom. Signicant savings (on account of fuel) to the tune of USD 1.23 million/year by minimizing DG failure, helping negate and reduce extra run-hours This is not only a direct saving on the fuel cost, but it also helps reduce CO2 and greenhouse gases emitted to the tune of 4.08 million kgs per year
This has helped save more than 35000 eld trips per year, while also increasing accuracy and reducing delays in billing Accurate tracking of DG/Mains/Battery usage across all sites has further helped save more than 5000 DG run-hours
*Infratels GreenTower P7 initiative is a pioneering effort within the telecom tower industry, and is aimed at using alternate, renewable and energy efcient technologies for powering its tower footprint. To know more log on to bharti-infratel.com/web/gogreen
INFRATEL WHITEPAPER - CHANGING THE LANDSCAPE OF TELECOM INFRASTRUCTURE 8
Bharti Infratel Limited 901, Park Centra, Sector 30 NH-8, Gurgaon Haryana - 122001 http://www.bharti-infratel.com
Bharti Infratel and the BIL logo are trademarks of Bharti Infratel Limited. Bharti Infratel reserves the right to revise, change or update this document without notice. Bharti Infratel underatakes no responsibility for any inaccuracies in the information presented in this document. 2011-12 Bharti Infratel Limited | All Rights Reserved