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Gender Communication

Differences:
Men are from Mars. Women
are from Venus, and Im your
interpreter.

Childhood Study: Development

of social skills begins at a very early age.


BOYS:

group-oriented
teamwork= strong group
of friends

GIRLS:

individual-oriented
one-on-one talking= one
or two best friends

Differing Perceptions:

STATUS LENS:

CONNECTION LENS:

(males)

(females)

looking for differences to


achieve status
young boys try to one up
each other
stronger personalities give
orders= leader=
HIGHER STATUS
weaker personalities accept
orders= subordinate=
LOWER STATUS

look for similarities to


achieve connection
try to achieve equality

Communication: LISTENING
RITUALS

Parallel Chairs Study: when speaking, boys kept chairs side by


side, but girls turned their chairs to face each other.

MEN:

avoid direct eye contact


are still listening,
although they may not
look directly at you
misinterpret direct eye
contact as
confrontational or
flirtatious

WOMEN:

direct, face-to-face gaze


used to focus on
connection
misinterpret no eye
contact as a sign of not
listening

VERBAL COMMUNICATION:
CONVERSATION RITUALS

not to be taken literally


tools used for establishing friendly
connections to facilitate
communication

example: How are you?... Fine,


thanks

CONVERSATION RITUALS
RITUAL OPPOSITION:

RITUAL APOLOGY:

(MEN)

(WOMEN)

boys play fight


playing Devils Advocate
used NOT to challenge but
rather to explore possibilities

Women misinterpret oppostion


as:
indication of bad idea or
mistake
personal attack

Im not sorry Im sorry


means Im sorry that
happened
NOT a personal apology
used as a transition in
conversation

Men misinterpret apology as:


disorganization
incompetence

CONVERSATION RITUALS

MEN:
use playful insults
and teasing
related to the
status dimension

WOMEN:
use compliments
related to the
connection
dimension

SMALL TALK: Greasing the


Wheels

REPORT TALK:

RAPPORT TALK:

(men)

(women)

focuses on information-details, statistics


sports and hobbies

talking about personal


subjects in order to give
sense of connection
Hows your family?

GIVING ORDERS:

DIRECT:

INDIRECT:

(men)

(women)

dictate orders
not bossy or offensive

Women misinterpret direct orders


as:
impoliteness
overbearing

use strategies not to appear


bossy
could we do this
do you think its
possible
I would do it this way

Men misinterpret indirect


approach as:
not being managerial
easier to say NO

THE DOUBLE BIND FOR


WOMEN:
Expectations for how an authority figure should speak is
based upon men in authority.

If a woman is direct (masculine) she appears


pushy or bossy.

If woman is indirect (feminine) she appears


incompetent.

Quick Tips:
FOR MEN:

give compliments more


freely
use praise to temper
criticism
asks for anothers
opinion to make them
feel included

FOR WOMEN:

give ideas outright


without disclaimer
be more concrete when
giving orders

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