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Lesson 1

BARTENDING NC II

Aim: This is to
introduce to the
trainees the basics
in bartending, the
history in
bartending and the
importance and
objectives of
bartending.

HISTORY OF BARTENDING
Bartending

began as a trade
thousands of years ago.
Historical accounts from the
time of Julius Caesar show
that inns situated along the
major transportations routes
served wine and provisions
to travelers.

In

Rome,
neighborhood
taverns were meeting places
for locals to enjoy drinking
and gossip.
There is evidence that even
earlier the ancient Greeks
had
such
places
of
entertainment
and
refreshments for travelers.

It dates back to ancient times and


can be found in Roman, Greek, and
even Asian societies.
Public drinking houses (now called
PUBs in England), served as a place
for people to socialize.
In 15th century, the majority of
bartenders were house owners and
female innkeepers who brewed and
produced their own liquor.

Bartenders

and bar owners


were considered members of
the economic and social elite.
They owned property and
were recognized as part of
one of the wealthiest traders
of all time. This social status
of bartending was then
passed on to the New World

Today people still gather in a variety


of public and private establishments
for
drinking,
meeting
friends,
relaxation, and entertainment.
Tending bar involves much more than
just serving drinks. In fact, some
bartenders leave the serving to
others.
The job may include
preparing the drinks, customer
service, management, security, and
sometimes psychiatrist!

Jeremiah Jerry Thomas (18301885)


An American bartender
Father of the American Mixology
born in 1830 in Sackets Harbor,
New York
He learned bartending in New
Haven, Connecticut before sailing
for California where he worked as
bartender, gold prospector, and
show manager

He

toured Europe, carrying along his


flashy techniques of mixing cocktails,
sometimes while juggling bottles, cups
and mixers.
At the Hotel in San Francisco, Thomas
was earning $100 a week more than
the Vice President of the United States
In 1862, he finished the Bar-Tenders
Guide or the book entitled as How to
Mix Drinks the first drink book ever
published in United States

Upon

returning to New York


City, he became head
bartender at the Metropolitan
Hotel before opening his most
famous bar on Broadway in
1866.
By middle age he was
married and had two
daughters.

Towards

the end of his life,


Thomas tried speculating on
Wall Street, but bad judgments
rendered him broke. He had to
sell his successful saloon and
auction off his considerable art
collection; he tried opening a
new bar but was unable to
maintain the level of popularity
as his more famous location.

He

died in New York City


of apoplexy (stroke) in
1885 at the age of 55
In December, 2005 a bar
opened in the East
Village of New York City
name Professor Thoms,
in reference to Thomas.

BARTENDING
There are two important people who are
responsible for quick service in a restaurant
or bar- the bartender and the wine steward.
Some people dine without drinking
alcoholic beverages. The most commonly
served beverages are water, sodas, and
coffee. For an elegant or leisurely meal,
however, wine is increasingly being
ordered.

Flair Bartending
It

is the practice of bartenders


entertaining guests, or audiences
with the manipulation of bar tools
(ex. cocktail shakers) and liquor
bottles in tricky, dazzling ways.
used
occasionally in cocktail
bars, the action requires skills
commonly
associated
with
jugglers.

It

has become a sought-after talent


among venue owners and
marketers to help advertise a
liquor product or the opening of
a bar establishment.
Competitions have been sponsored
by liquor brands to attract flair
bartenders, and some hospitality
training companies hold courses
to teach flair techniques.

Sometimes referred to as extreme


bartending
The word flair refers to any
trickery used by a bartender in
order to entertain guests while
mixing a drink.
Flair can include juggling, flipping
(bottles, shakers), manipulating
flammable liquors or even
performing close-up magic tricks
(bar-magic)

Flair

is showmanship added
to bartending that enhances
the overall guest experience.
The ideas behind mixology
and drink-oriented or
service-minded bartending
can still be upheld with the
correct application of
working flair.

IMPORTANCE &
OBJECTIVES OF
BARTENDING
The service staff should

be
knowledgeable in all aspects of wine
service.
Professional wine service
demand skill. The more a person
knows about wines- how each kind
tastes,
which
wine
flavors
complement which foods- the easier it
is to sell wines to guests.

Guest who want wine with their


meal but cannot decide which wine, or
are afraid to choose one, will be
pleased if a knowledgeable server can
make an appropriate suggestion.
Having a service staff knowledgeable
in wine and how to recommend themhow to pair wines with food and how
to provide flairs while opening and
serving them, can make a real
difference.

BARTENDERS

Bartend
Also called as barman, barkeeper, barmaid,
er

mixologist, tavern keeper, whiskey slinger


One who mixes and serves alcoholic
drinks at a bar, lounge, or tavern or similar
establishment
A bartender may own a bar they tend or be
simply an employee
Barkeeper carries a stronger connotation of
being the purveyor (ownership)

Bartending basics start with the

lingo.
Its also essential to recognize the
glassware.
The next thing a bartender needs
are proper tools to make the
cocktail: ice, alcohol, mixers, and
the crowning touch, the garnish

Bartenders

also usually serve as


the public image of the bar they
tend, contributing to as well as
reflecting the atmosphere of the
bar.
Some establishments make the
bartender
part
of
the
entertainment, expected perhaps
to engage in flair bartending.

Good

bartenders help provide a


steady client by remembering
the favored drinks of regulars.
They are sometimes called upon
for answers to a wide variety of
questions on topics such as
sports, trivia, directions, or the
marital status of other patrons.

Most professions are either physical or


mental. Bartending is both.
Know how to pronounce:
Absinthe (AB-sinth)
Cognac (CONE-yak)
Cointreau (KWAN-troh)
Courvoisier (core-VA-see-A)
Crme de cacao (ka-KA-o or ka-KAH-o)
Pernod (pur-NO)
*Bacchus the Roman God of wine

The Real-World Bartender

The
best
real-world
bartenders make an art form
out of their profession.
Successful
professional
bartenders possess many skills
and personality traits

THE HOME-PARTY
BARTENDER
The bartender can literally make or
break a party.
Since cocktails are
complimentary, private-party bartenders
must be very organized with plenty of
backup. Overall, they can relax and just
be the life of the party because the
hassle of running tabs and dealing with
credit cards is nonexistent. The homeparty bartenders main job is to smile,
be happy, and set the tone for the party.

A good personality and an ability to interact


well with people are two of a bartenders best
assets. A sense of humor is invaluable.
A well-groomed appearance helps bartenders
seem more approachable and professional.
Physical strength is required for long hours
standing behind the bar and lifting heavy
boxes
Basic math skills allow bartender to make
change and measure drinks accurately and
quickly

SERVICE TIPS
There are thousands of tips a
bartender can learn through the
years to help make her job
easier and more efficient. There
are far too many to list, but a
few will illuminate the way.

When a guest sits at the bar,


always greet him with eye
contact and a smile as you lay
down a cocktail napkin. If you
cannot get to him right away, let
him know that youll be right
with him. Guest dont mind
waiting if they are recognized .

Service
Tips
Keep

the bar top clean for


customers.
Always think of sanitation.
Dont let your fingers touch
drinking surfaces the top of the
straw, the rim of a glass, the ice,
and the tip of beer bottles.

Service
Tips
Bartenders should only handle the
glassware by the bottom half carefully
avoiding the areas of the glass that will
be in contact with the customers mouth
or the drink itself.
Lighting customers cigarettes is a
time-honored tradition and is an always
appropriate gesture.

Service Tips
When

you are given a tip, always make


eye contact and say thank you.
Always serve the woman first, then a
man. If a group of women are at the
bar, its customary to serve the oldest
first and so forth.
People love to hear their names. Try to
remember names.

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