Quickserve Online Service Training: Basic Navigation
Quickserve Online Service Training: Basic Navigation
Quickserve Online Service Training: Basic Navigation
Basic Navigation
The information on the Service page is organized into minor tabs for
better accessibility. The Manuals Tab is the default tab on this page.
Service
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Basic Manual Information
Owners Manual
This manual contains information for the correct operation and maintenance of
Cummins engines.
Service Manual
This manual contains instructions for troubleshooting and repairing this engine in the
chassis, complete rebuild procedures and specifications. Disassembly, cleaning,
inspection, and assembly instructions are included.
Service
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Basic Manual Information
Please
Please review
review the
the General
General
Safety
Safety Instructions
Instructions before
before
performing
performing anyany Service
Service
events.
events. These
These cancan be
be
found
found in
in the
the Introduction
Introduction
Section
Section ofof every
every manual.
manual.
Click
Click on
on aa section
section title
title
to
to expand
expand oror collapse
collapse
the
the section
section content.
content.
Select
Select the
the procedure
procedure you you
wish
wish to
to view
view and
and itit will
will
open
open upup in
in the
the right
right hand
hand
section
section ofof the
the page.
page. IfIf you
you
Click
Click and
and drag
drag right
right click
click on
on the
the link
link you
you
here
here to
to adjust
adjust the
the can
can open
open thethe procedure
procedure in in
size
size of
of the
the frame.
frame. aa new
new window
window or or tab.
tab.
Service
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Troubleshooting & Repair Manual
After
After clicking
clicking on
on aa specific
specific
fault
fault code
code you
you will
will be
be taken
taken
to
to the
the Fault
Fault Code
Code Overview
Overview
Page
Page which
which gives
gives you
you aa
brief
brief description
description ofof the
the fault
fault
code
code and
and provides
provides general
general
information
information including
including
related
related components.
components.
Click
Click here
here toto view
view the
the
detailed
detailed troubleshooting
troubleshooting
steps
steps for
for the
the fault
fault code.
code.
Service
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Troubleshooting & Repair Manual
This
This section
section gives
gives aa
brief
brief outline
outline of
of all
all the
the
steps
steps involved.
involved.
Click
Click on
on the
the links
links to
to
jump
jump straight
straight to
to the
the
step
step detail.
detail.
Service
Menu
Troubleshooting & Repair Manual
After
After following
following the
the guided
guided Click
Click on
on these
these links
links to
to start
start
steps,
steps, answer
answer the
the question
question the
the next
next step
step or
or open
open aa
to
to determine
determine the
the next
next step.
step. related
related procedure.
procedure. Continue
Continue
this
this process
process until
until you
you have
have
diagnosed
diagnosed thethe problem
problem
Service
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Service Manual
If a Troubleshooting Symptom
Tree is available for an engine,
it can be found in the Service
Manual.
Click on the group title to
see the procedures that
pertain to that group.
The procedures in the
Service Manuals are
organized by groups.
Click here to go
to the next step.
Service
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Service Manual
If a Service Manual doesnt appear in the The Service Manual for some engines
manuals list, be sure to check the base is included in the Troubleshooting and
engine Troubleshooting and Repair Manual. Repair Manual.
Service
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Campaigns and TRPs
Once opened, the Campaigns and TRPs show details of the repair practices
along with any pertinent information and a list of the ESNs that are covered.
Service
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Service Bulletins
Service Bulletins are documents that cover general topics such as Fuel for
Cummins Engines, Oil for Cummins Engines, and Oil Analysis
Recommendations. These documents are available for purchase by external
customers and are also available in QSOL.
After performing a search you can reset the search field by clicking here.
Service
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Whats New
The Whats New mini tab lists recent changes to the publications
that apply to the engine you have entered into QuickServe Online.
Click here to see the Change History for the manual listed.
You can filter the list by Document Type and time period.
The Service Tools mini tab displays information about any Service Tools that may
be required to carry out some service events for the ESN you are inquiring about.
The Service Tools section displays the same links for all engines, while the Service
Tool Instructions section shows tools that apply specifically to the ESN entered.
Service
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Maintenance Schedule
The complete manual can also be accessed by going to the Manuals mini tab.
Service
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Fault Code Search Tab
If an engine has multiple active Fault Codes, the Engine Fault Code Analyzer
can help you determine which one to troubleshoot first. Click on the Fault
Code Search mini tab located under the main Service tab.
Service
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Fault Code Search Tab
Fault Code Analyzer Tool will display the Root Fault Code and the
Dependent Fault Codes. You should then troubleshoot each Root
Fault Code one at a time in the order displayed.
Click on the fault code to see To reset the search, click here.
the troubleshooting steps for
that fault code.
The Dependant Fault Codes are codes that can be eliminated from
the troubleshooting process by troubleshooting the Root Fault Codes.
Service
Menu
Fault Code Search Tab
You can use the Engine Fault Code Search tool to quickly
find troubleshooting steps for a particular Fault Code.
When you enter the Fault Code and click Search you are
automatically taken to the Fault Code overview page.
Service
Menu
Fault Code Search Tab
Click here to see the troubleshooting steps for this fault code.
Service
Menu
Engine Symptom Search
Select the symptom that you are looking for from the drop-down list and
you will be automatically taken to the troubleshooting steps for that
symptom. Alphabetical order is the default for the drop-down menu but
you can sort by most used symptom trees by clicking here.
Service
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Related Information